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SAFETY INITIATIVES STRENGTHEN PHI'S COMMITMENT TO SAFETY

At PHI, we know that it’s not enough to get the job done—it’s about getting the job done safely, every time.

Safety has always been integral to everything we do at PHI. It is the first of our four core values—safe, efficient, quality, service—and we recently introduced an internal campaign to further strengthen our commitment to our core values and to our vision of Destination Zero: zero flight accidents, zero personal injuries and zero preventable occurrences.

At PHI, safety is everybody’s responsibility, and we wanted to ensure that our people continue to be equipped with the skills and tools needed to be accountable for safety across everything they do.

Destination Zero and the Human Dimension of Safety were formally introduced in the PHI Americas operating units through training programs and sessions, and although no formal training took place in APAC or EMEA, our teams in these regions are aware of the initiatives and programs that exist.

Destination Zero has provided a clear vision around expectations, and our safety management systems in APAC/ EMEA have provided us with the tools necessary to be successful; however, we know that our safety culture still has plenty of opportunities for improvement across our entire PHI Aviation workforce. PHI believes that our people are the most critical aspect of our safety culture. More specifically, it’s our shared values, beliefs and patterns of behavior as a team that enable our success.

Although we are confident that PHI’s on-boarding process has set safety expectations and that our training programs have provided the knowledge for employees to be successful within our operational environment, we have a lot of people who were not with PHI at the time of the initial program roll-out. Those coming on board in the most recent years have not experienced the transformation or step changes in our safety management system, nor were they exposed to the drivers behind key safety initiatives supporting that transformation.

Instead of reinventing the wheel around safety management, PHI has chosen to circle back on critical elements of our safety management system that we believe have the greatest potential for taking our safety culture to the next level.

Our goal is to continue to strengthen our commitment to safety across PHI, to continue to be the industry leader and to extend our safety performance well into the future. We continue to design systems and processes to support the Human Dimension of Safety. Interaction, collaboration and teamwork will be critical to our success.

Keith Mullett, Managing Director - PHI Aviation

Over the next few months, there will be a series of engagements designed to explore and strengthen our collective understanding of the key safety initiatives that are critical to maintaining our industry-leading safety performance.

PHI is strengthening our commitment to the key safety initiatives that have helped define our culture and solidify our position as an industry leader in safety. We are creating a series of videos and resources to:

Reinforce Our Core Values

Our core values of safe, efficient, quality, service are foundational to reaching our goals as an organization and are crucial to maintaining our place as an industry leader in aviation.

Increase Awareness for All Employees

We want to increase awareness for employees who may not have been at PHI during the initial rollout of our safety programs and offer an opportunity to refresh our seasoned teams on how they can promote and engage in a safe workplace.

Listen, Connect and Engage

We need your help to listen, connect and engage with your teams to ensure all PHI employees have a deep understanding of our safety philosophy, programs and goals.

Continue to Promote Safety Leaders

At PHI, we believe that leadership isn’t necessarily a position, but a set of actions. We empower our leaders to empower their teams to remain focused on our core values and continue working together to keep our people and our passengers safe.

Grow as a Team

Our safety programs and goals will continue to adapt and grow to meet the changing demands of our teams and organization. We will leverage the information and feedback gathered throughout this initiative to nurture and adjust our safety programs for the future.

This initiative will be implemented in several phases over the next few months, with phase one now complete. Phase one included an introductory video featuring key leaders from across our organization who set the tone and explained the goals for this initiative.

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