Program Book
TABLE OF CONTENTS Convention schedule................................ 4-5 Convention committee members.............11 Education sessions...............................16-17 Exhibitors................................................... 7-9
PIACT strategic partners ........................ 23 PIA Northeast 401(k) presentation........ 18 President’s welcome.....................................3
InsurTech demos...................................18-19
Sponsors.................................................12-14
Networking reception................................ 19
Wine & cheese cocktail reception........... 18
PIACT administration............................... 15
ADVERTISERS’ DIRECTORY Arbella Insurance Group.............................................................................................................. 25 Berkshire Hathaway GUARD Insurance Cos.......................................................................... 24 Capital Premium Financing...........................................................................................................6 Crystal Restoration Services of New England..........................................................................17 Empire State Brokerage Services LLC......................................................................................11 JP Maguire..........................................................................................................................................2 NEXT Insurance................................................................................................. Inside front cover Omaha National............................................................................................................................. 10 Special Risk Underwriting Partners...........................................................................................21 XPT: S&H Underwriters.............................................................................................................. 15 CONNECTICUT CONVENTION
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PRESIDENT’S WELCOME The last few years have been a challenge, but welcome back! I’m honored to experience this year’s Connecticut Convention with you. Thank you to everyone—the sponsors, exhibitors, advertisers—and especially you, for helping to make this event possible. Please take advantage of all the convention has to offer you. This year’s event will focus on knowledge and networking.
DO YOU NEED CE?
Over the next two days, you will have three chances to attend CE-approved education courses. Cathy Trischan, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP, will lead a morning and an afternoon class on Thursday, which will focus on commercial property coverages, and personal lines coverages, respectively. And on Friday, John Fear, CPIA, CISR, will instruct a course on how to avoid errors-and-omissions claims either from what you say—or what you write—to clients. If you’ve been wondering about the latest offerings in InsurTech, or the newest insurance products and services, you are in luck. During this convention, there will be dedicated time for demonstrations from several InsurTech companies and from other companies that are exhibiting in the trade show.
NETWORKING
I hope you were able to take part in the CTYIP Happy Hour Wednesday night. Don’t forget to attend the networking luncheon Thursday afternoon and the networking reception later that night, which will feature the musical styling of DJ Michael Nigretti. More information about what is happening over the next two days—not just what I’ve mentioned here—can be found in this program book. Enjoy your Connecticut Convention, and thank you for being a part of this year’s event. Shannon Rabbett, CIC
President, PIACT
CONNECTICUT CONVENTION
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CONVENTION SCHEDULE Wednesday, March 23 6-8 p.m.
CTYIP Happy Hour Additional registration fee required.
Thursday, March 24 7:30 a.m.-6 p.m.
PIA Registration Desk open
8:30-11:30 a.m.
Education Session: Things Every Agent Should Understand About Commercial Property Coverage Cathy Trischan, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP
11 a.m.-1:30 p.m.
Trade Show open —Bloody Mary/Mimosa Bar open
11:30 a.m.
Exhibitor Product Demonstration in Trade Show
12-1:30 p.m.
Networking Lunch Buffet
1:30-3:30 p.m.
Trade Show closed
1:30-3:30 p.m.
Education Session: You’re Using Your House & Car for What? Cathy Trischan, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP
1:45-3:40 p.m.
InsurTech Demonstrations
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CONNECTICUT CONVENTION
CONVENTION SCHEDULE 3:30-5 p.m.
Trade Show open —Wine & Cheese Reception —Exhibitor & cash drawings
6-9 p.m.
Annual Networking Reception with DJ Mike Nigretti —Open bar/food stations —Raffle prizes —Coffee & Dessert
Friday, March 25 8-11 a.m.
PIA Registration Desk open
8-9:30 a.m.
Continental Breakfast
8:30-9:15 a.m.
PIACT Annual Business Meeting and Board Meeting
9-9:30 a.m.
Connecticut Young Insurance Professionals Annual Business Meeting
9:30 a.m.-12:30 p.m.
Education Session: Avoiding Written & Verbal E&O Issues John Fear, CPIA, CISR
CONNECTICUT CONVENTION
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DIFFERENCE
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EXHIBITORS Karen Orton
A.I.M. Mutual Insurance Cos.
54 3rd Ave. Burlington, MA 01803 (413) 270-4502 www.aimmutual.com Jessica Kunkel
Applied Systems Inc./ EZLynx
200 Applied Parkway University Park, IL 60484 (800) 999-5368 www.appliedsystems.com Sarah Devlin
Applied Underwriters Inc. P.O. Box 281900 San Francisco, CA 94128 (402) 827-3424 www.auw.com
Angela Mason
Berkshire Hathaway GUARD Insurance Cos. 39 Public Square Wilkes-Barre, PA 18703 (570) 825-9900 www.guard.com
James Cassell
Capital Premium Finance 55 Green St., Unit C410 Clinton, MA 01520 (603) 508-4364 www.capitalpremium.net
Connecticut Young Insurance Professionals 25 Chamberlain St. Glenmont, NY 12077 (800) 424-4244 www.ctyip.org Jean Walker
Crystal Restoration Services of CT
3 Duke Place Norwalk, CT 06854 (800) 442-7978 www.crystalrestoration services.com
Anthony DeSalva
Georgetown Financial Group Inc. 73 Redding Road Georgetown, CT 06829 (203) 544-9300 www.gfginc.com
Art Brickley
Hartford Flood
17 Juniper Road Bloomfield, CT 06002 (860) 547-2190 www.thehartford.com Tiffany Forshay
Marsha Hillman
Crystal Restoration Services of New England
303 Captain Lewis Drive Southington, CT 06489 (800) 528-4445 www.crystalrestorationct.com Barbara Scotti
EMC Insurance Cos. 200 Crossings Blvd. Warwick, RI 02887 (401) 244-1811 www.emcins.com
Hippo Insurance
150 Forest Ave. Palo Alto, CA 94301 (512) 773-0228 www.hippo.com Mark Trombly
Hospitality Insurance Group
106 Southville Road Southborough, MA 01772 (877) 366-1140 www.hmic.com Jordan Stern
Brian Samway
Empire State Brokerage Services LLC 88 Sunnyside Blvd. Plainview, NY 11803 (516) 396-4605 www.empirebrokerage.com
Imperial PFS
52 Corporate Circle, Ste. 208 Albany, NY 12208 (518) 452-8572 www.ipfs.com
CONNECTICUT CONVENTION
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EXHIBITORS Paul Orlando
Jencap Group/Russell Bond 30 Park Ave. Manhasset, NY 11030 (516) 570-7231 www.jencapgroup.com
Rob Pienta
Johnson & Johnson Inc. 20 Burlington Mall Road, Ste. 100 Burlington, MA 01803 (843) 300-5072 www.jjins.com
Joe Russo
Joseph Krar & Associates Inc.
1676 West St. Southington, CT 06489 (860) 628-3967 www.jkrar.com Brian Glasser
JP Maguire
266 Brookside Road Waterbury, CT 06708 (203) 996-8455 www.jpmaguire.com Ron Santo
MAPFRE Insurance 211 Main St. Webster, MA 01570 (860) 463-2684 www.mapfreusa.com
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Luda Koval
Monarch E&S Northeast 20 Gold St. Agawam, MA 01001 (888) 773-7475 www.monarchexcess.com
Keith Garceau
NEIS Inc.
908 South Meriden Road Cheshire, CT 06410 (203) 379-7699 www.neis1.com Don Dowitsch
NEXT Insurance
1811 Risser Road Canandaigua, NY (585) 281-0181 www.nextinsurance.com Chris LaMantia
Omaha National
11128 John Galt Blvd. Omaha, NE 68137 (402) 378-7559 www.omahanational.com Matt Culkin
PL Risk Advisors Inc.
795 Franklin Ave. Franklin Lakes, NJ 07417 (201) 847-9165 www.plrisk.com
CONNECTICUT CONVENTION
Karen Brule
Plymouth Rock Assurance 20 Batterson Park Road, Ste. 100 Farmington, CT 06032 (860) 681-2766 www.plymouthrock.com
Professional Insurance Agents of CT 25 Chamberlain St. Glenmont, NY 12077 (800) 424-4244 www.pia.org
Carolina Cafarella
Risk Placement Services 50 Charles Lindbergh Blvd., Ste. 602 Uniondale, NY 11553 (516) 622-2552 www.rpsins.com
Tom Ferracci
RT Specialty
1 Farm Glen Blvd. Farmington, CT 06032 (860) 287-0134 www.rtspecialty.com Tara Kilduff
Selective Insurance
40 Wantage Ave. Branchville, NJ 07826 (860) 373-8595 www.selective.com
EXHIBITORS ServiceMaster Restore
Proudly serving the entire state of CT 1-800-RESPOND www.servicemasterrestore.com
SERVPRO
1-800-SERVPRO www.servpro.com
David Epstein
ShelterPoint Life Insurance Co.
1225 Franklin Ave., Ste. 475 Garden City, NY 11530 (800) 365-4999 www.shelterpoint.com Garrett Gioe
Special Risk Underwriting Partners 730 Broad St., Ste. 7 Clifton, NJ 07013 (973) 779-0800 www.specialriskup.com
Susanne Dillman
Betty Sikora
The Standard
10 High St., Ste. 1107 Boston, MA 02110 (617) 457-0600 www.spcpub.com John Burns
XPT: S&H Underwriters 338 East Montpelier Road Barre, VT 05641 (802) 229-5660 www.sh-underwriters.com
Gerard Prast
Utica National Insurance Group
XS Brokers
180 Genesee St. New Hartford, NY 13413 (315) 734-2729 www.uticanational.com
13 Temple St., floor 1 Quincy, MA 02169 (860) 206-0699 www.xsbrokers.com *As of 3/5/22
Nate Shippee
Workers Compensation Trust 47 Barnes Industrial Road South Wallingford, CT 06492 (203) 678-0110 www.wctrust.com
CONNECTICUT CONVENTION
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Smart. Different. Better.
CONVENTION COMMITTEE MEMBERS Chair
Barbara Winsky, CPCU, AIS, ARM, ASLI, ARe, CIW, CRIS
Vice Chair
Katie Bailey, CPIA, ACSR, CLCS
Members
Marissa Barbera
Nick Khamarji Jr.
James Berliner, CPCU
Howard S. Olderman
Anthony DeSalva
Bud O’Neil, CPIA
John V. DiMatteo, CFP, AIF
Gerard Prast, CPIA
Kyle Dougherty, CIC
Kimberly Tompkins, CIC, AIS, AINS, PHM, CRIS, ACSR, CPIA
Michael Keating
Writing Business In: New York, New Jersey, Connecticut and over 25 other states in the USA
Commercial: Standard and Excess/Surplus
Full-Service Wholesale Brokerage Responsive to Your Needs Empire State Brokerage Services, LLC 88 Sunnyside Blvd., Plainview, NY 11803 www.empirebrokerage.com email: david@esbsllc.com or brian@esbsllc.com
CONNECTICUT CONVENTION
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SPONSORS A.I.M. Mutual Insurance Cos.
Chubb
Convention Video Promo
AndoverLogoNewBW.pdf
C
The Andover Cos.
M Coffee & Dessert, Mobile Website
Convention Host
1
3/22/22
2:18 PM
EMC Insurance Cos. Entertainment
Y
CM
MY
CY
Arbella Insurance Group CMY Name Badges and Lanyards
Hagerty
Convention Host
K
Business Risk Partners
Jencap Group/Russell Bond
Central Insurance Cos.
Joseph Krar & Associates Inc.
Meeting Refreshments
Convention Host
12 CONNECTICUT CONVENTION
Tote Bag Booth
Charging Station
SPONSORS MAPFRE Insurance
Progressive Insurance Co.
NLC Insurance Cos.
Quincy Mutual Group
Ohio Mutual Insurance Group
RT Specialty
Networking Reception
Grand Door Prize and Mobile Website
Education Session
Education Session & Convention Host
Convention Host
Education Session
liberty-safeco.pdf
Omaha National Floor Decals
C
M
1
3/14/22
4:00 PM
Safeco/Liberty Mutual
Wine & Cheese Reception
Y
CM
MY
CY
Plymouth Rock Assurance Bloody Mary/Mimosa Bar
CMY
K
SageSure
Convention Host
CONNECTICUT CONVENTION
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SPONSORS SERVPRO
Cash Giveaways
State Auto Insurance Cos. Coffee & Dessert
Union Mutual Insurance Cos. Convention Host
2022-23 PIACT ADMINISTRATION President
Directors
Bud O’Neil, CPIA
Katie Bailey, CPIA, ACSR, CLCS Marissa Barbera Scott Burns Nicholas Fanelli, CIC, CPCU, CLU Nick Khamarji Jr. Herbert J. Olson, CIC, CPCU, ARM Kimberly A. Tompkins, CIC, AIS, AINS, PHM, CRIS, ACSR, CPIA Patrick Walsh
President-elect
J. Kyle Dougherty, CIC
Vice President Nathan L. Shippee
Vice President
Active Past Presidents
Nick Ruickoldt, CPIA
Treasurer
Kevin P. McKiernan, CIC, CPIA
Secretary
Barbara J. Winsky, CPCU, AIS, ARM, ASLI, ARe, CIW, CRIS
James R. Berliner, CPCU Mark Connelly, CIC Peter Frascarelli, CPIA Michael F. Keating Howard S. Olderman Augusto Russell, CIC Timothy G. Russell, CPCU
Immediate Past President Shannon Rabbett, CIC
National Director
Jonathan Black, LUTCF, CPIA, CLTC, NAMSA, NSSA
YOUR EXPERT PARTNER TEAM FOR EXCESS & SURPLUS LINES INSURANCE
info@sh-underwriters.com | https://www.sh-underwriters.com
EDUCATION SESSIONS
Thursday, March 24
8:30–11:30 a.m. Things Every Agent Should Understand About Commercial Property Coverage
CATHY TRISCHAN, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP
Cathy Trischan, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP Approved for 3 CTPC credits. (6000112177) Sponsored by: NLC Insurance Cos. There are certain aspects of commercial property that all insurance producers should understand before they write coverage for a client. What are the various types of valuation that can be used, and how does each work in a claim situation? How do policies handle debris removal, and why is this such an important issue? Why is ordinance or law something that should be addressed for every building—not just old ones? What does it mean for a property to be vacant, and what effect does vacancy have on coverage? Lastly, how do we address the common exposures of tenants who may be responsible for damage done to their rented space?
1:30–3:30 p.m. You’re Using Your House and Car for What?
Cathy Trischan, CPCU, CIC, CRM, AU, ARM, AAI, CRIS, MLIS, TRIP Approved for 2 CTPC credits. (115146) Sponsored by: Quincy Mutual Group Many of our insureds are allowed—or even are encouraged—to work remotely. Some of them are starting businesses in their homes or garages. Still others rent out their homes on Airbnb. How does the homeowners policy address this, and what should an insurance agent do? And, then there are the cars! What happens when your client’s 17-year-old child starts delivering pizza? With Uber on the scene, the use of personal vehicles for transportation of people and goods has become an even larger concern. Is there coverage available under the personal auto policy? As agents, how do we protect our clients? This course will take a big picture view and then move in close for a detailed view of these issues.
16 CONNECTICUT CONVENTION
EDUCATION SESSIONS
Friday, March 25
9:30 a.m.–12:30 p.m. Avoiding Written & Verbal E&O Issues^FF^UN
JOHN FEAR, CPIS, CISR
John Fear, CPIA, CISR Approved for 3 CTPC credits. (6000112196) Sponsored by: RT Specialty
Words matter. Regardless of the way they are conveyed—in print, electronically or verbally exchanged in conversations—the messages agents convey as promises, may have errors-andomissions implications. This session will identify some common areas where these mistakes may appear and provide guidance on how to avoid possible E&O claims. This course has been approved for E&O loss-prevention credit by Utica National & Fireman’s Fund. Call the PIA E&O Department for details.
^FF^UN
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CONNECTICUT CONVENTION
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NETWORKING OPPORTUNITIES Thursday, March 24
Trade show 11 a.m.–1:30 p.m., 3:30–5 p.m.
• Mingle and meet with vendors, while enjoying the lunch buffet • Network with industry professionals at Plymouth Rock’s Bloody Mary and Mimosa booth and grab a snack at Safeco/Liberty Mutual’s Wine & Cheese Reception • Stop by the SERVPRO booth to participate in the Cash Giveaway drawings, and grab a complimentary Tote Bag at the Jencap/Russell Bond & Co. booth • Find the newest products and markets for all your business needs
New this year
PIA Northeast 401(k) presentation 11:30 a.m.
Learn about the 401(k) program available through PIA Northeast.
InsurTech Demonstrations 1:45–3:40 p.m.
InsurTech innovators—whose products benefit the independent agency system—will offer demonstrations on how their products can enrich your agency’s business. Demos will be in the
Capital Room 1.
Aureus Analytics–DONNA Presenter: Anurag Shah 1:45-2 p.m.
DONNA—an artificial intelligence and data analytics platform for independent agents and brokers—leverages machine learning to measure customer experience during the customer journey and predicts future outcomes to help agents grow their books of business. www.donnaforagents.com
18 CONNECTICUT CONVENTION
NETWORKING OPPORTUNITIES bolt access Presenter: Samantha Zace 2:10-2:25 p.m.
The company’s bolt access quoting platform has a comparative rater for personal/ commercial lines, access to insurance markets, and lead management tools. www.boltaccess.com
RecordLinker Inc. Presenter: Roman Stepanenko 2:35-2:50 p.m.
RecordLinker efficiently connects semantically identical data (e.g., “General Liability” and “GL” and “Gen. Liability”) in an agency’s internal systems and applications via application programming interface, database, and Excel integration. www.recordlinker.com
Quikfuzion–An Agency Management Platform Demo Presenters: Austin Armas & Frank Sentner 3-3:15 p.m.
Quikfuzion’s agency management platform (100% Amazon web-based, ACORD integration, carrier download, insurance accounting, customer portal, e-signature) is designed to replace antiquated and expensive agency management systems. www.quikfuzion.com
The Endurance Group-Commonality Presenter: Conor Sullivan 3:25-3:40 p.m.
The Endurance Group’s Commonality technology enables your agency to harness the power of your team’s shared connections (e.g., schools, volunteer organizations) with prospects to reveal meaningful relationships and generate new revenue. www.theendurancegroup.com
Networking Reception 6–9 p.m.
Sponsored by MAPFRE Insurance An ever-popular event—build your professional network and strengthen your business finesse while enjoying an open bar and tasteful fare. You will have a chance to win prizes and enjoy the musical styling of DJ Michael Nigretti. This is a great opportunity to meet the PIACT board members, Young Insurance Professionals, and make valuable industry contacts.
CONNECTICUT CONVENTION
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Business
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(800) 424-4244 | memberservices@pia.org
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ANNUAL CONFERENCE E H T T A E V LI K C O R D HAR Contact the PIA Conference Dept. for sponsor, exhibitor and advertising opportunities: (800) 424-4244 or www. pia.org.
JUNE 12 - 14, 2022 | ATLANTIC CITY, NJ | WWW. PIA.ORG
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Why PIA Is the Best Choice for E&O • Our professional liability and cyberliability programs are designed for your agency’s needs and risk exposures • Critical coverage options—especially important when many agents are working remotely • Top-rated, stable E&O carriers • Experience & expertise from our team
Get Your Quote Call (800) 424-4244, ext. 408 | Web www.pia.org
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ARBELLA PROUDLY SUPPORTS THE
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Weekly Dispatch Delivered directly to agents’ inboxes each week. Also available on PIA Northeast News & Media. CONNECTICUT CONVENTION
Contact Susan Heath: sheath@pia.org, (800) 424-4244, ext. 231
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