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THE OFFICIAL E-NEWSLETTER OF THE PHILIPPINE INFORMATION AGENCY - SIQUIJOR | WWW.PIA.GOV.PH and the DEPARTMENT OF SCIENCE AND TECHNOLOGY - SIQUIJOR | WWW.DOST.GOV.PH VOL. 06| No. 22 July 2-9, 2018
DTI hits 100% consumer mediation resolution rate
by Jebe Mag-usara Jr., DTI-Siquijor IO
SIQUIJOR (PIA)—The Department of Trade and Industry’s Mediation Division under Fair Trade Enforcement Bureau (DTI – FTEB) accomplished a 100 percent mediation resolution rate as it resolved within 10 working days all filed consumer complaints, says a press release from the DTI here. This was made possible as the office continues its efforts towards achieving an efficient consumer redress system, the DTI said. As of first quarter of 2018, DTI mediated a total of 885 consumer complaints mostly about Deceptive Sales Acts or Practices and Liability of Products and Services such as warranties and imperfect services. Moreover, these complaints were resolved amicably within 10 working days pursuant to Department Administrative Order (DAO) No. 13-02, Series of 2013. The DAO states that resolution of complaints falling under the DTI’s
With the opening of the biggest Negosyo Center in Central Visayas now in Larena, Siquijor, the DTI hopes to make their services more efficient to cater not only the needs of the entrepreneurs but the consumers, as well. (rac/PIA7-Siquijor)
jurisdiction shall not exceed 10 working days by mediation and the rest of which were endorsed to the appropriate office or
DOLE-7 launches ‘Serbisyo, Now Na!’
(PIA) --- The Department of Labor and Employment (DOLE) launched their own branding for the provision of on-time, fast, and quality service to clients dubbed as “Serbisyo, Now Na!” which was attended by all its employees of DOLE field offices, divisions and units, said DOLE-7 Labor Information Officer III Luchel Senarlo-Taniza. According to Taniza, DOLE-7 Regional Director Atty. Alvin M. Villamor emphasized the need for each one to help each other in order to respond to the concerns and needs of DOLE’s clients, be it internal or external.
“There are lots of work to do. What is essential is that no concern or issue should left neglected. It has to be acted upon immediately even if the desired results are not achieved right away. Dapat asikasuhin ka-agad! (It should be acted on right away),” Villamor said. Serbisyo, Now Na! is DOLE-7’s demonstration and branding of its sincere support to the government’s campaign against red tape or the excessive regulation or rigid conformity to formal rules that is considered redundant or bureaucratic which hinders action or decision-making.
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agency. “Mabuti at mayroon tayong ahensiya ng gobyerno na pwede nating takbuhan,” a satisfied client, Brother Jun Banaag said during his talk in his Dr. Love Radio Show in DZMM. DTI - Consumer Protection Group (CPG) Undersecretary Atty. Ruth B. Castelo commented, “Our consumers have the right to be compensated for misinterpretation, shoddy goods or unsatisfactory services. The Department enjoins consumers to know their rights and responsibilities and exercise them, particularly their right to redress, so they can optimize the benefits of the products they purchase with their hard- earned money.” In addition, the Undersecretary emphasizes that the information collected from complaints become inputs to DTI’s policy reviews and amendments to to page 3
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#EmpoweringCommunities
Know the steps that the government has undertaken and the action plan that is being implemented to make the country free from Tuberculosis (TB) in the near future. http://www.ntp.doh.gov.ph/
It’s Nutrition Month, a yearly campaign held every July to create greater awareness among Filipinos on the importance of nutrition. This year’s t h e m e encourages development of food g a r d e n s a m o n g families and in communities, schools, government offices, and workplaces; and, Mobilize v a r i o u s stakeholders to provide a fostering environment for sustainable food gardens.
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is the Island of Siquijor’s first electronic newsletter produced by the Philippine Information AgencySiquijor Information Center and the DOST - Provincial Science and Technology Center. It contains snippets of information about Siquijor, Central Visayas and the Philippine Government. THERE IS GOOD NEWS EVERYDAY.
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iSIQUIJORGOVERNMENTNEWS #Empowering Communities Feature: Empowering women: “Ding” inspires women in Siquijor by Rizalie Anding Calibo
Ding. Siquijor folks love to call her by that name. Maybe, for its intimate effect, but the name with a ring, is nothing less of a powerful sound particularly for a mother, a wife and a woman of her caliber. Meet Gladys Flora Estrellada. Called fondly “Ding”— Siquijor Island’s former Provincial Planning and Development Coordinator and this year’s speaker at the 2018 National Women’s Month provincial celebration, is, in fact, a sound calling for attention. When she acts, it is always with power, when she speaks, Retired Provincial Planning and Development Officer Gladys it is with eloquence, and when she wants to stress something, she “Ding” Estrallada, poses with her two daughters who are finds her way “dinging” insistently. That could be where she got also believers that International Women’s Day should be that name. celebrated everyday. (PIA/Siquijor) She is persistent, and if echoing the quality of women is the topic, she tops it, like when she spoke her heart out duirng the provincial government-initiated Women’s Forum where she started with the story of creation. A woman, she said, was created as man’s partner or “kaabag.” A woman is taken from man’s ribs, but owns equal rights, privileges, and responsibilities, she highlighted. “Everything a man does, she [a woman] should do,” she said pointing out the very core value of women in making decisions for herself and for men, as she calls for full participation and partnership in nation-building. Quoting from Proverbs 31, Gladys enumerated the quality of a woman as diligent and skilled craft person; landowner and successful business person; benefactor of the poor and the needy; and whose wisdom and opinion are respected. These qualities she said must be what the world needs ad it describes the women of today — Empowered, capable of making a change. Like Ding. (rac/PIA7-Siquijor)
DTI hits 100% ...fr.p. 1
provide consumers and businesses as well, better services particularly its response and action on complaints under its consumer redress system. For more information on consumer rights and responsibilities, the public is urged to visit the DTI website www.dti.gov.ph. For complaints, anyone can send an email to ftebmediation@dti.gov.ph or call the DTI Direct 751.3330 or FTEB-Mediation Division at (+632) 975.7965. (rac/PIA7-Siquijor/JBMag-usara/DTI-Siquijor IO)
DOLE7 launches Serbisyo...fr.p.1 More than exhibiting compliance to what government requires insofar as the AntiRed Tape Act of 2007 is concern, the DOLE-7 official envisioned to instill a sense of moral responsibility between employees and value a responsive kind of service to clients thereby addressing each concern, issue or complaint with due attention and utmost care, said Villamor. “It’s not also okay if we only look at the concerns of our external customers. The concerns of our internal clients, our employees are definitely of equal importance. So I am directing the Department’s Internal Management Support Division, particularly the Human Resource to be proactive and look into the needs and concerns of the employees,” he said.
Villamor challenged all field offices, divisions, and units to implement the systems that have already been put in place and work. “You can all watch me work and I will also watch you work. I am not running away from this responsibility, which I already embraced wholeheartedly. So, let us be in this together,” he said. “Serbisyo, Now Na!” underscores and strengthens the way the men and women of DOLE-7 carry out individual tasks and responsibilities giving immediate attention to and acts on the needs and concerns of its clients without bias. OIC-Assistant Regional Director Atty. Roy L. Buenafe said the initiative encapsulates the kind of service that DOLE delivers, enjoining the DOLE’s workforce
to always observe the provision of fast and quality service among its customers. “In any transaction, the imposition of additional irrelevant items other than those listed in the documentary requirements, for instance, is already tape and that one must be stopped. This is only one of the many things that we want clearly defined and we will not tolerate anybody practicing this kind of inefficiency in the Office,” said Buenafe, who urged all employees to actively incorporate in their everyday work the value that the initiative on “Serbisyo, Now Na!” stands for. Pins of “Serbisyo, Now Na!” were distributed to the employees to serve as a reminder among the employees of the DOLE7’s commitment to government in improving the responsiveness of it frontline services and in reducing red tape transactions. (Luchel S. Taniza/DOLE-7)
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Cebuano News
Voter’s registration alang sa Mayo 2019 polls ipadayon sa Hulyo
(PIA)--Buksan og balik sa Commission on Elections (Comelec) sa Hulyo 2, 2018 ang pagpang-rehistro sa mga botante o continuing registration of voters isip pagpangandam sa umaabot nga mid-term elections sa Mayo 13, 2019. Ang continuing registration sa mga botante molanat hangtod sa Setyembre 29, 2018. Ang aplikasyon kinahanglang personal nga iduso sa mga buhatan sa election officer sa ilang mga lugar nga gipuy-an, gikan sa alas-8 sa buntag hangtod sa alas-5 sa hapon gikan sa adlaw’ng Lunes hangtod Sabado apil ang mga holidays. Magbutang usab ang Comelec og mga satellite registration sa nahisgotang panahon diin moadto ang mga field officials sa mga baranggay, public plaza, mga eskwelahan ug uban pang pampublikong lugar aron modawat sa mga magpa-rehistro. Himuong prayoridad sa maong satellite
registration ang pagproseso sa aplikasyon sa mga buntis, tigulang ug indigenous people. Samtang gitakda usab sa Hulyo 15, 2018 ang pagpa-rehistro sa mga political party ug kuwalisyon sa mga political party samtang ang pagduso sa petition for registration of coalition of political parties gitakda hangtod sa Agosto 31, 2018. (ecb/ PIA7-Bohol)
SSS: kampanya batok sa mga deliquent employers sa El Nido, gipahingusgan
Today, June 25, everyone is encouraged to plant more trees and ornamental plants in celebration of Arbor Day as declared by Presidential Proclamation 643. This observance helps to promote healthier ecosystem through tree planting and other related activities. #ArborDayPH2018. Tara na’t magtanim! Department of Environment and Natural Resources (DENR)
(PIA) -- Nagpahigayon ang Social Security System (SSS) sa ilang Run After Contribution Evadors (RACE), usa ka kampanya batok sa siyam ka magpapatigayon nga wala mopatuman sa Social Security Law, isip kabahin sa pinakusgang pag-implementar sa Social Security Law. Matod ni SSS President ug Chief Executive Officer Emmanuel F. Dooc, base sa mga report, siyam ka kompanya ang wala mopatuman sa SS Law, walo niini ang wala ka makapa-rehistro sa ilang mga negosyo, samtang ang laing usa wala magbayad sa binuwang kontribusyon alang sa iyang mga empleyado. Ang mga kompanya nga wala makaparehistro sa SSS mao ang Scene Onsight (SOS) Restaurant, Amos Restaurant, Casa Carlota Pension, El Grande Tourist Inn, Mando Mango Inn, Island Hop Nido Hostel, Ristorante La Lupa and Villa Dali Island Inc. Samtang, ang Caera Travel and Tours wala makabayad sa SSS kontribusyon nga mokabat na ngadto sa P71,736.17. Gipahinumduman sa SSS ang mga magpapatigayon, nga ang dili pagtuman sa SSS Law usa ka kriminal nga salaud nga moresulta sa pagkabilanggo sa mga hingtungdan gikan sa unom hangtud sa dose katuig. Ang mga magpapatigayon o kompanya nga wala magtuman sa ilang obligasyon sa pagbayad sa kontribusyon, magbayad usab sa mga penalties niini.