Renowned worldwide for its close proximity whale watching during whale season, shark cage diving and its natural beauty, the Harbour House Hotel Collection is perfectly situated a few meters away from the centre of the Hermanus village where a variety of upmarket restaurants, attractions and activities are all within walking distance. Should you require any assistance with information or bookings regarding local tours and transfers or any other hospitality services, please find the relevant information regarding your surroundings in the service directory provided. For further enquiries please do not hesitate to contact reception. We trust that you will have a memorable and enjoyable stay. Kind Regards, The Harbour House Hotel Team
Index
3
Contact numbers and emergency numbers
4
Guest information
6
Services and facilities
8
What to do in and around Hermanus
9
Dining at Harbour House Hotel
10 11
Where to eat in Hermanus Television information
2
Contact numbers and emergency numbers
3
Harbour House Hotel Reception
028 312 1799
Harbour House Hotel fax number
028 312 1798
Email Web
book@www.harbourhousehotel.com
www.harbourhousehotel.com
HPP 028 312 4900 Police station 028 313 5300 Fire Department 028 313 8168 NSRI 028 312 3180 Ambulance 028 316 2763 ADT Security 086 121 2906 Municipality 028 313 8000 Dr Tilla Muller 028 312 1190 Dr Lapa Munnik 028 312 1119 Dr Fauel (Dentist) 028 312 1213 Clicks Pharmacy 028 313 0270 Hermanus Pharmacy 028 312 4039
Guest Information
Accounts Animals Baby Cots Breakfast
4
All accounts should be settled on arrival.
We accept animals by arrangement.
Baby cots can be rented from the reception.
Breakfast can be enjoyed in our breakfast room at the Manor House at an additional cost of R100 per person. Breakfast is served from 8h00 till 11h00.
Banking Hermanus Beaches Beach Towels
Banks can be found in the centre of town. ABSA Bank is situated along the Main Road opposite Clicks 028 313 7200 Nedbank is situated along the Main Road opposite the Post Office 028 313 0340 First National Bank is situated in the Main Road across Jet Stores. 028 312 1140 Standard Bank is situated behind the Hermanus Station Shopping Centre and opposite the Hermanus Primary School 086 010 1341 Banks operate from 09h00 till 15h30 on weekdays and on Saturday from 8h30 untill 11h00. All banks are closed on Sundays and public holidays.
Guest Information
Hermanus Beaches
5
Braaing and picnicking are favourite pastimes, and at reception we will be able to advise on which of the beaches are suited to specific activities.
ONRUS BEACH
LANGBAAI BEACH
KAMMABAAI BEACH,
VOELKLIP BEACH
GROTTO BEACH
which is adjacent to a
is a secluded cove at
also known as ‘Lovers
has lawns as well as
stretches all the way
warm, tranquil lagoon, is
the foot of the cliffs
Cove’, has the best waves
sand and it’s popular with
to the mouth of the
ideally suited for family
and is considered to be
for surfing as well as
surfers and sunbathers
Kleinrivier Lagoon and
outings. Younger children
the ‘secret’ beach of
picnic spots and braai
alike. The change rooms
De Plaat (renowned as
Hermanus.
sites under the Milk
are old but adequate.
one of the best fishing
can play in the calm
Woods.
waters of the lagoon,
spots). There are excellent
while older children and
facilities including picnic
adults can brave the
and braai areas, change
waves. This beach lies
rooms and a beachside
below the renowned
restaurant, Dutchies.
restaurant, The Milk Wood,
Grotto Beach was awarded
which is an ideal spot to
Blue Flag status in for
quell hunger pains. Onrus
its state of pristine
beach is also a favourite
cleanliness.
haunt for local surfers.
OLD HARBOUR
NEW HARBOUR
ATLANTIC O CEAN
Beach Towels
Please do not remove white towels from your room for use at the beach. Beach towels are available on request from reception. A R100 deposit will be charged per towel.
Beach Bags
Beach bags are availiable on request from reception at an additional cost of R40 per day.
Services and Facilities
Central Reservations
6
Should you wish to experience one of our other Villages or Hotels, please contact our call centre on 021 437 9700 or visit www.villageandlife.com
Check in/out Times
Check in time is 14h00 on day of arrival. Check out time is 11h00 on day of departure. Late check outs can be arranged at an additional cost and are subject to availability. Please return your keys, gate remote and beach towels to reception on departure.
Concierge
The reception team is well trained and equipped to assist you in exploring Hermanus and its surrounds. Feel free to let us assist you with tours, transfers and general tourist information. Further on in this Services Directory you will find some of our favourite activities in and around Hermanus.
Grocery Stores
Pick n Pay is situated on Main Road opposite the Shell Garage. Open daily from 08h00 till 19h00. Checkers is situated in the Hermanus Station Shopping Centre. Open daily from 08h00 to 20h00. Woolworths is situated opposite the Hermanus Station Shopping Centre. Open Monday to Saturday from 08h00 to 18h00, and Sundays from 08h00 16h00.
Housekeeping
Housekeeping services are offered from Monday to Saturday. Service on Sundays and public holidays is available at an additional cost. Refresh Service: The daily refresh service includes making beds, washing dishes, cleaning bathrooms, sweeping, garbage removal and general cleaning. Linen and towels are replaced every fourth day or when necessary.
Flowers
Should you wish to order flowers, contact Fleurs Bloemiste.  028 313 2215
Services and Facilities
Internet
7
Wifi available throughout the hotel. We also have a guest computer situated in our Business Centre of the hotel.
Fuel and Petrol Stations Parking
Shell Garage is situated on Main Road opposite Pick n Pay. There is a parking bay under the basement of the apartment. Please park in the parking bay assigned to Apartment 03. It is situated at the end of parking on left hand side. The second parking bay area is situated outside. Access to the parking is via remote controlled gate.
Safes The safe is located in the cupboard of main bedroom.
Maintenance Please report any maintenance matters to Reception.
What to do in and around Hermanus
Boat Based Whale Watching Cruises Great White Shark Viewing and Cage Diving Trips Horse Riding Fishing Wine tasting Visit an art gallery Hiking in the Fernkloof Nature Reserve Visit the Beaches Museums Shopping Trips from Hermanus Walk up Hoy's Koppie Drive up Rotary Way Paragliding from the mountain New Harbour Old Harbour Golfing Hiking (the cliff paths) Beer Tasting Sea Kayaking Quad Biking Bicycle Hire
8
Dining at Harbour House Hotel
9
Breakfast
BBQ
Breakfast is served daily in the dining room, on the
In September we welcome back our traditional South
Lookout Terrace and under the Pavilion in the Summer
African BBQ. Lamb chops from the Karoo, sausage
months. Our continental buffet consists of only the
from Grabouw and, when available, crayfish from
freshest produce the region has to offer, from local
Hermanus. The “braai” takes place on the Lookout
cheese and cured meat to homemade roasted muesli
Terrace so guests can savour the experience
and freshly baked delicacies. A scrumptious hot
with magnificent views of the harbour. Dessert is
breakfast can be ordered from our à la carte menu
an occasion on its own! After dinner the table is
which uses only local and organic eggs and dairy
transformed into a sweet tooth’s dream, offering an
products. Breakfast is served between 08h00 and
array of delights from mini pavlovas to peppermint
11h00.
crisp tarts.
Dinner
Wine Bar
Our à la carte dinner changes weekly and is served
Our Wine Bar is situated in reception and offers beer
Thursdays, Fridays and Saturdays. We use only local
sourced from the Birkenhead Brewery in Standford,
produce and you are sure to find crayfish and abalone
bottled craft beer, locally bottled water and roasted
on it when in season. Our dining room is transformed
coffee and the award-winning wines so commonly
into a romantic haven at night, creating the ideal spot
associated with the lush vineyards of the Overberg
for intimate, delicious dining. Dinner is served from
region. Each month we choose a “wine of the month”
19h00 to 22h00.
and host a series of the tastings and food pairings by the selected wine farm.
Lunch Lunch is served from 12h00 untill 16h00. Guests are
Scones
welcome to sit either on the Lookout Terrace, at our
Our freshly baked scones leave the oven at 11h00
Celebration Table, under the Pavilion or in the dining
every morning. Homemade with love, our scones are
room. The seasonal menu is inspired by abundant
best enjoyed on our Lookout Terrace with a cup of tea.
local produce and fresh ingredients.
This is definitely an occasion not to be missed.
Where to eat in Hermanus
10
Steak
International Cuisine
B’s Steakhouse
Burgundy
Fusion Café
La Pentola
No 5 Hemel and Aarde Village
Marine Drive, Market Square
Village Square, Hermanus
028 316 3625
028 312 2800
028 312 4277
Shop 4 Ocean View, Marine Drive
Coco’s
Savannah Café
Market Square
Rodnick Croft Building, Marine Drive
Opposite Old Station/Tourism Bureau
028 313 0384
028 313 1178
028 312 4259
028 312 4277
Pizza
Seafood
Bella Napoli Pizzeria
Bietang’s Cave
Lemon Butta
Seafood @ the Marine
Van Blommestein Road, Onrus
Below Marine Drive, Hermanus
24 Village Square, Marine Drive
Marine Hotel, Marine Drive
028 316 2967
028 312 3454
028 312 3611
028 313 1000
Debonaires Pizza
Europa
Ocean Basket
Quayside Cabin
137 Main Road, Hermanus
Lower Slipway, New Harbour
028 312 1313
028 313 0752
Cattle Barron
Main Road, Hermanus
028 313 1313
Italian Rossi’s Italian Restaurant
Village Square, Marine Drive
028 312 4377
Fisherman’s Cottage
Harbour Rock Seafood Grill & Sushi Bar
Lemmes Corner, Market Square
New Harbour, Hermanus
028 312 3642
028 312 2920
028 313 1685 Pavillion @ the Marine Marine Hotel, Marine Drive
10 High Street, Hermanus
028 312 2848
South African Cuisine
Fabio’s Ristorante
Annie’s Kitchen
Barefoot Cook
60 St Peters lane, Hermanus
Warrington Place, 4 Harbour Road
Aberdeen Street, Hermanus
028 313 0532
028 313 1350
028 312 4681
Mediteranian
Recommended (not within walking distance)
Paradiso
Dutchies on Grotto
Seasons
83 Marine Drive, Hermanus
10th Avenue, Grotto Beach, Hermanus
Hornbill house, Hemel & Aarde
028 313 1153
028 314 1392
028 316 2854
La Vierge
Eat
Hemel and Aarde Wine Route
Section 4, 5 and 6 Hemel & Aarde
028 313 0130
028 316 2348
Television information
11
Switch on the television using the television remote. Using the black DSTV remote, please scroll up and down with the P (program) button to change channels or enter the specific channel number using the number pad.
CHANNEL NAME
CHANNEL NUMBER
INTERNATIONAL CHANNELS SKY News
402
MOVIE CHANNELS Movie Magic 1
103
SPORT CHANNELS Supersport 2
202
SOUTH AFRICAN CHANNELS MNet
101
SABC 1
131
SABC 2
132
SABC 3
133
Etv
134