Customer Service
Are You Camera Ready
for Your Next Zoom Meeting? by Nancy Friedman
I
f you’ve been on any Zoomtype meetings over the past 18 months or so, you may have experienced some less-than-professional meetings. Noise. Interruptions. Barking dogs. Crying kids. Are you part of the problem or part of the solution?
38 Pillars of Franchising
I don’t recall getting so many complaints about how people appear and act on Zoom in a very long time, and after taking some time to listen and evaluate, I am not sure we are heading in the right direction. Like it or not, the word is out, virtual meetings are here to stay, no matter how much we
gather in person and onsite. It’s a newfound way to communicate and is well-engrained in the business and social world. Rather than fight it, let’s maintain a measure of decorum. Here are only a few of many guidelines to help improve your conversations on a Zoom, Teams or whatever you use.
