Letter from the Editor: Recharge. Reboot. Reinvent.

Dear Pillars of Franchising Community:

This month, we are talking about those in the franchising world who inspire us with their abilities to recharge, reboot and reinvent their careers/businesses. This was particularly poignant for me recently as I faced some personal challenges at the time we were supposed to publish. My father had a heart procedure, and I just couldn’t get it all done. So, I had to make a decision to push this issue to January. As a recovering perfectionist, I beat myself up a lot over my own (real or perceived) failures or shortcomings. And the stories of those covered in our featured articles reminded me that you just have to keep pushing and get it done – even if that means showing yourself a little grace. I know their stories will inspire you as well.

The cover story features Laura Spaulding who has faced obstacle after obstacle. And she NEVER GIVES UP. Learn how she has made her business successful by overcoming time and time again. Our other feature covers the Dallas Initiative spearheaded by Carlos White out of Dallas. He is working to bring franchising to underserved areas of the city and to train and empower minorities to own businesses and create their own success.

In our regular departments, we continue to follow Ray Pillar in The Life of Ray to show others how a successful franchise business can give you the life of your dreams. I got to catch up with Ray and his wife, Daisy, when they traveled to my neck of the woods – check out our time together!

As usual, we have a jam-packed issue with our regular contributors and our Million Dollar Mentors, Kristin Selmeczy, Jerry Akers and Ray Pillar who share their perspectives on buying a franchise.

We also have informative articles from Nancy Friedman, the Telephone Doctor, on customer service; Susan Scotts on franchise education; Michele Rempel on marketing; Harold Kestenbaum on legal issues; Benetrends on funding; Citrin Cooperman on tax/ finance; Andrea Mundie on women and finding balance and more!

Join us on our social media, subscribe on the website and join us every Thursday at 4:00 CT for the Pillars of Franchising live stream! We look forward to serving you, and remember…

The Dream Starts Here!

Elizabeth Denham

Editor-in-Chief