a
2200
VIA
DE
t
LUNA,
a
g
PENSACOLA
l
a
BEACH,
n
c
e
FLORIDA
32561
“
PREMIER CO N T I N U E S TO E X T EN D I T S M A R K E T L E A D T H RO U G H A WO R L D -C L A SS WO R K FO RC E, TA RG E T ED I N V E S TM EN T I N T EC H N O LO G Y A N D D I R EC T P ROC E SS I N N OVAT I O N.
“ Premier (PIMG), Florida,
Island
Management
headquar tered is
a
in
Group
Pensacola
locally-owned
Beach,
management
company delivering the highes t s tandards of resor t proper ty management, spa, restaurant and
retail
operations,
customized
vacation
rental and association management ser vices for
luxur y
privately
resort
owned
alone businesses.
condominium
vacation
homes
proper ties, and
stand
MISSION
VISION
what sets us apart
VA LU E S O U R
V I S I O N
The Premier vision to set the industry standard in the hospitality business for condominium resort management encompasses our goal to build the most comprehensive nationwide property and association management company that creates a new standard of excellence and professionalism and provides professional services via an integrated operation that is dramatically better than the current industry standard.
O U R
M I S S I O N
The Premier mission is to always exceed the expectations of our stakeholders by making every experience memorable and to serve all community association constituents (developers, builders, directors, committees, homeowners and ser vice providers) via an integrated operation that is dramatically better than the current industry standard.
O U R
V A L U E S
The Premier team take pride in serving with passion, respect, excellence, motivation, integrity, enthusiasm and reliability.
How we do business
is th e c o r n e r s to ne
of being a leader in the ho s pitalit y indus tr y.
IN ACTION
RESOR T + HOA + PROPER T Y M A N AGEMEN T
Por tof ino Island Resor t Bea ch Club Resor t & Spa The Ve randas BE ACH HOMES + COND OM IN IUM S + VAC AT ION REN TA L S
Pensa cola Bea ch + Na var r e Bea ch Homes Por tof ino Island Resor t Bea ch Club Resor t & Spa Na var r e To w e rs Eme rald Isle A DV EN T UR ES + CRUISES + ECO - RECRE AT ION
P r emie r Advent ur es
K I T E B O A R D I N G , PA R A S A I L I N G , K AYA K S , PA D D L E B O A R D S , SAILING TOURS, SURFBOARDS, BEACH GAMES, BEACH C H A I R & U M B R E L L A S E T S , H O B I E C AT S A I L B O AT S , F I S A C O A S TA L R O W I N G S C U L L S
P r emie r Transit A uthor it y
6 3 ’ C ATA M A R A N , 1 6 PA S S E N G E R L U X U R Y L I M O B U S , P O N T O O N R E N TA L S , G O L F C A R T S , S C O O T E R S & T R I K E S , JE T SKIS, ELEC TRIC & TR ADITIONAL BIC YCLES
P r emie r Dolphin Cr uises
DOLPHIN CRUISES, BLUE ANGELS CRUISES, SUNSET C R U I S E S , F I R E W O R K S C R U I S E S , P R I VAT E PA R T I E S
A C H E I V I N G O P E R AT I O N A L E X C E L L E N C E current management & experience
FOOD + BE V ER AGE SER V ICES
Te r ra cotta (Por tof ino Island Resor t) Te r razzo G r ille (Po r tof ino Island Resor t) Cobalt Bar (Por tof ino Island Resor t) Depot Kitchen & Bar (Por tof ino Island Resor t) Ca ct us F lo w e r Caf e (Pensa cola Bea ch Boar dwalk) The W ine Bar, a Bist r o (Pensa cola Bea ch Boar dwalk) The Bea ch Hut RE TA IL
Envie Boutique (Pensa cola Bea ch Boar dwalk) S alt y Bea ch O ut f itte rs (Pensa cola Bea ch Boar dwalk) The Market (Por tof ino Island Resor t) SPA + FI T NESS
Spa Por tof ino (Por tof ino Island Resor t) Por tof ino Lif est yle Cente r & Tennis (Por tof ino Island Resor t) Aqua Spa (Bea ch Club Resor t & Spa) Bea ch Club F itness (Bea ch Club Resor t & Spa) COR P OR AT E GROUP S + W ED D ING S + E V EN T S PL A N N ING MA IN T EN A NCE + HOUSEKEEPING SER V ICES
P R E M I E R C U LT U R E mission, vision and values in practice
The P r emie r Cult ur e is simply the company’s mission, vision and values in pra ctice. Designed by the lea de rship team, in conce r t with staff, the P r emie r Cult ur e is de f ined by r egular pra ctices eng rained into e ve r y way P r emie r does business.
The PREMIER advantages make themselves clear in our value-based company with the following qualities as our guiding principles: pr o vide supe r ior custome r se r vice to guests, solutions f or homeo wne rs, oppor t unities f or employees and r et ur ns f or investors
•
PUR P OSE
•
PROP OSI T ION
•
PEOPL E
•
PROCESSES
•
PROF I TABIL I T Y
f ocus clear ly on satisfying our custome rs’ and guests’ needs and e xpectations as w e se r ve them thr ough cr eative solutions that pr o vide a dded value r ecr uit and de velop a w or ld-class w orkf or ce that ope rates with in teg r it y as the y cont r ibute to the success of the company and ar e pr o vided with challenging oppor t unities f or pe rsonal and pr of essional g r o wth pe r f ect our business pr ocesses thr ough best pra ctices and technolog y to a chie ve the highest possible custome r satisfa ction at the lo w est possible cost pr o vide shar eholde r and o wne r the highest value by cr eating an ope rationally e xcellent business with sustainable and pr of itable g r o wth
O U R S T R AT E G Y O ur s trategic g oal is to B E T H E B E S T, by becoming the USA’ s leading hospitalit y ser vices provider. We aim to achieve this s t rategic g oal th rough th ree core pillar s :
EMPLOYER OF CHOICE Inves ting in Employees •
Ack nowledge succes s
•
Accountabilit y to the highes t s tandards
•
E x tensive training and operational excellence
L O YA LT Y B E Y O N D R E A S O N Buliding Loyal Cus tomer B ase •
Consis tent super ior ser vice
•
Cus tomized memorable ex per iences
•
Leader in cus tomer s atisfac tion
LEADER IN FINANCIAL PERFORMANCE Financials •
Rate leader th rough employees and gues t succes s
•
B es t and mos t ef f icient proces ses
•
Maximized RO I and net income to busines s par tne r s
C A L L T O D AY F O R M O R E I N F O R M AT I O N
8 7 7. 4 2 3 . 8 2 7 0