Why Business IT Support

Page 1

Once upon a time... YEARS Celebrating a decade in I.T.


Paul's IT contract was due for renewal… He spoke with Bob, his IT guy, nice bloke, but Paul’s business was bigger now with different IT requirements…


...So Paul researched the market and found • Multiple service providers • Disjointed and varying advice • Confusing messages • Too many independents • Domestic driven products and services

The prism vision was born.


All Paul wanted was... • An established UK based IT Support company with industry certification • Strategic advice with the ability to adopt new technologies • All users to have direct access to a dedicated IT helpdesk and onsite support • Clear and visible processes, account management and service level agreements • A business relationship and not a one off sale or reactive fix


Today Paul calls prism‌

...they understand and can deliver his new IT requirements


Now Paul’s team call prism and Paul just does business (Not IT). “Outsourcing IT - so you can concentrate on business”


Where we Live‌ Our Locations prism has developed a national network of engineers to implement our solutions. All requests for advice guidance and support are dealt with through our head office in Cheshire.

How to contact prism... prism - by mail St James's House, 5 John Bradshaw Court, Alexandria Way, Congleton, Cheshire. CW12 1LB

prism - by web IT solutions -www.prism.uk.com; IT disposal - www.prismdisposal.com;

prism - by phone IT solutions 0845 121 7770 IT disposal 0845 124 7770

info@prism.uk.com info@prismdisposal.com


Why prism? • Microsoft gold certified partners • Guaranteed service level agreements • Nationwide coverage • Founded in 2001 • Prism engineers only • On going account management • Impartial advice • Award winning service • We care

“Not everything that can be counted counts, and not everything that counts can Albert Einstein (1879-1955) be counted”


What do

prism deliver? • Infrastructure supply, installation and asset finance • Managed support services • Managed security solutions • Cloud based services and applications • IT disposal services

…"cradle to the grave services"


Don’t take our word for it. Take the words of our clients... “Prism enables the IT within our business to function without compromise, taking away the hassle of IT for all our employees, they are only ever a phone call away to keep our systems running smoothly” Franklyn Financial Management. Wealth Management Company. “Its like having a holiday rep that just takes all my problems away” Friends For Leisure. Charity. “The solution that Prism proposed was implemented in full and we have had no significant IT downtime in three years. We now feel that we have the most robust IT structure that we have had at any time.” Hammond McNulty. Accountancy Firm.


0845 121 7770 0845 124 7770 IT solutions IT disposal

St James’s House 5 John Bradshaw Court Alexandria Way Congleton Cheshire CW12 1LB

prism

FREEPOST RSCH-GRJC-RZUS

Dear prism Total IT Solutions I can relate to Paul’s story and would like to discuss my IT requirements, please contact me so I can benefit from your advice Contact Name:

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Contact Number: .........................................................................

Address:

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Web Address:

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Email Address:

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www.prism.uk.com

Company Name: .........................................................................


The End To see how we do it watch the prism video at www.prism.uk.com


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