Holiday information guide

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A practical guide and ideas for holidays in the UK and abroad

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Holiday Information Guide 2013– Family Carer Support Service – www.hft.org.uk

Key to symbols within the Holiday Information Guide 2013

Telephone Number

Fax

Email

Address

Website Address

Contents Under Disability Discrimination legislation no-one should be excluded from a holiday opportunity simply because of a disability. So, as well as using this guide to holidays provided for people with learning disabilities, we also encourage you to look at the usual places to find out about holidays.

03 Useful Advice 04 General Guides and Information

Support can be provided to people who attend unaccompanied

10 Tour Operators

May need to take support staff, please check before booking People who need support must be accompanied

17 Places to stay – UK 30 Meeting specialist health needs

Arts and Crafts

Swimming

Entertainment

Sport

Music

Excursions

31 Places to stay – Abroad 36 Specific Interest Holidays 38 Benefits and help

Water

Outdoor

Indoor

The information provided has been collated from a variety of sources and was correct at the time of writing – December 2012. Whilst the information contained in this publication has been given in good faith, please check details for yourself with the providers listed to ensure that you have accurate and current information. The content of this publication is for general information purposes only and does not constitute advice or recommendation. Hft assumes no responsibility for the information contained and disclaims all liability in respect of such information.

40 Insurance 43 The Family Carer Support Service

When we describe holiday opportunities we refer to CRB checks. Please note the Criminal Records Bureau (CRB) is changing from 1st December 2012. It is merging with the Independent Safeguarding Authority (ISA) to become a new organisation, the Disclosure and Barring Service (DBS). Any new criminal records checks from 1st December will be called a DBS Check. People who currently have CRB certificates will not have to reapply as they will be automatically transferred to the new Disclosure and Barring Service. During 2013 as the changes are made, some people will hold a DBS certificate and some will hold a CRB certificate until they need to make a new application, after which they will be issued with a DBS certificate. 2  C ontents


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Useful Advice AITO (Association of Independent Tour Operators) AITO is an organisation representing around 150 of Britain’s best specialist tour operators. 020 8744 9280 020 8744 3187 www.aito.co.uk info@aito.com 133A St Margaret’s Road, Twickenham, Middlesex, TW1 1RG

Civil Aviation Authority The CAA is the UK’s specialist aviation regulator. Through its skills and expertise it is recognised as a world leader in its field. Its specific responsibilities include: • Air Safety • Economic Regulation • Airspace Regulation • Consumer Protection • Environmental Research & Consultancy 020 8744 9280

access state-provided healthcare that may become necessary during your visit. The treatment you receive will be at a reduced cost, or sometimes free. The quickest way to get an EHIC, which is free, is to apply online. Or, you can phone the EHIC appointments line. If you need to update your personal details or add a dependent, speak to the EHIC enquiries team. EHIC have designed a Smartphone app explaining how to use a European Health Insurance Card in different countries. Download it here: http://ec.europa.eu/social/main. jsp?langId=en&catId=89&newsId=1353&furtherNe ws=yes 0845 606 2030 EHIC Applications Line / 0845 605 0707 Enquiries Line www.dh.gov.uk/travellers EHIC Enquiries, PO BOX 1114, Newcastle Upon Tyne, NE99 2TL

Foreign and Commonwealth Office (FCO) – Travel Advice ‘Know Before You Go’ is an ongoing campaign encouraging British nationals to be better prepared for their overseas trips so they can avoid common travelling traumas, risks and dangers. FCO has a travel advice service and their website contains lots of useful information from familiarising yourself with the customs and culture of destinations through to getting advice on health and passport issues.

http://www.caa.co.uk infoservices@caa.co.uk CAA House, 45-59 Kingsway, London, WC2B 6TE

European Health Insurance Card – EHIC

0845 850 2829 (please do not use this number for visa-related enquiries) www.fco.gov.uk/travel (for up to date information and advice on travel) traveladvicepublicenquiries@fco.gov.uk (for travel advice queries only)

If you are going to another European Economic Area (EEA) country including Switzerland on a leisure or business trip, you’ll need an EHIC to Useful Advice  3


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

General Guides and information Please note: This guide uses the words of the organisations listed.

CARERS UK “Taking a Break” a free fact sheet, can be found on the Carers UK website. It gives basic advice on finding money, holidaying on your own and holidaying together. The Carers Line 0800 808 7777 provides information and advice to carers and the people they care for on rights, benefit entitlement and other support. Advisors are available Wednesday and Thursdays 10am12 noon and 2-4pm. 020 7378 4999 020 7378 9781 www.carersuk.org info@carersuk.org 20 Great Dover Street, London, SE1 4LX

for the disabled person and up to two supporters • A centrally placed toilet with room either side for supporters. A screen or curtain to allow the disabled person and supporter some privacy • Wide tear off paper roll to cover the bench • A large waste bin for disposable pads • A non-slip floor To find the nearest Changing Places toilet to your location or for future holiday planning or days out, visit their website. www.changing-places.org Enquiries in England, Wales and Northern Ireland contact: 020 7696 6019 ChangingPlaces@mencap.org.uk Enquiries in Scotland contact:

CHANGING PLACES What are Changing Places Toilets? Standard disabled toilets do not meet the needs of all people with a disability – or their carers. People with profound and multiple learning disabilities, as well as other serious impairments such as spinal injuries, muscular dystrophy, multiple sclerosis or an acquired brain injury, often need extra facilities to allow them to use the toilets comfortably. Changing Places toilets are different to standard disabled toilets, with extra features and more space to meet these needs.

Each Changing Places toilet provides: • A height adjustable adult-sized changing bench • A tracking hoist system or mobile hoist if this is not possible • Adequate space in the changing area 4  General Guides and Information

01382 385 154 PamisChangingPlaces@dundee.ac.uk

CO-OPERATIVE TRAVEL Co-operative Travel believes that travel should be enjoyed by everyone. They aim to take time to listen to travellers with specialist requirements to understand how best to serve their needs and provide a tailored travel service. Specialist trained advisors are able to offer expert knowledge and advice. They work in partnership with tour operators who are leaders in providing specialist solutions. They have decades of experience in tailoring travel arrangements so can offer the guarantees and assurance needed.

Products available include: • Holidays across Europe, Africa, Australasia Continued next page


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

and the Americas for both blind/visually impaired and sighted travellers • A wide range of exciting holidays accessible for customers with reduced mobility • Adaptive skiing holidays suited for customers with disabilities and their families • Group holidays with dedicated guides skilled in helping hearing impaired people to communicate • Co-operative travel has also agreed the availability of additional services from mainstream tour operators – making everyday holidays more accessible for you 0545 266 9228 www.co-operativetravel.co.uk/ specialist-travel

COUNTRYSIDE MOBILITY (SOUTH WEST)

01392 459 222 info@countrysidemobility.org www.countrysidemobility.org Units 3-4, Cranmere Court, Lustleigh Close, Exeter, EX2 8PW

DISABILITY HOLIDAYS GUIDE Disability Holidays Guide has been specifically created to bring a choice of holiday opportunities to those living with special needs and mobility difficulties. Planning and a little preparation are the key to ensure your needs are met. The Guide will help you search for accessible hotels, villas and cottages; find a selection of specialist tour operators offering tailor made and escorted holidays for wheelchair users; arrange suitable travel insurance, hire accessible transport and order from a range of mobility aids and equipment. 0845 2269 109 admin@disabilityholidaysguide.com www.disabilityholidaysguide.com

DISABLED AND REDUCED MOBILITY AIRPORT GUIDE The Countryside Mobility scheme offers independence and freedom in the countryside for people with limited mobility living in and visiting South West England. ‘Tramper’ all-terrain mobility buggies and wheelchair accessible ‘Wheelyboats’ are available for use at a range of countryside sites and visitor attractions across the region. The equipment is available for hire to anyone becoming a Countryside Mobility member. The scheme is run by Devon-based charity Living Options Devon and funded by the Big Lottery through the Natural England ‘Access to Nature’ grant scheme

Travelling with a disability or restricted mobility can be a daunting experience if the appropriate assistance and support is not available at the airport. This guide has been created to inform and advise you about the services available to make your journey as easy and pleasurable as possible.

What’s included in the guide? • What happens at security and customs? • General airport assistance • Advice before you travel • Return journey help • Travelling with autism Continued next page

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• Travelling with medication • Travelling with kidney disease • Breathing related mobility restrictions • Visual impairments • Deaf or hearing impaired • Assistance at the car park • Wheelchair advice • Assistance pets • Tips and advice www.parkat.co.uk/disabled/ support@parkat.co.uk ATMEDIA.co Pavilion 2, Salford Innovation Forum, 51 Frederick Road, Salford, Greater Manchester, M6 6FP

DISABLED PERSONS RAILCARD What do you get? Save 1/3 on most rail fares across Britain for you and a companion. It costs just £20 for one year or £54 for three years. For more information see the website. www.disabledpersons-railcard.co.uk disability@atoc.org 0845 605 0525 (7am to 10pm, Monday to Sunday) 0845 601 0132 (for customers with hearing impairments)

DORSET BEACHES ACCESSIBLE FOR ALL

If you plan to enjoy Dorset local beaches but struggle with a wheelchair, did you know you can borrow one of these fabulous sand wheelchairs which are fitted with balloon tyres and ‘glide’ over the sand? To book a chair, call into any Bournemouth Seafront Office or telephone for more details. Beach Track: In the summer months, a beach track - way is rolled out daily to provide access from the promenade down to the high water mark for all types of wheelchairs. The track-way is situated to the west of Boscombe Pier opposite Coasters Restaurant. Telephone the Boscombe Seafront Office for more details. Beach Hut: A dedicated wheelchair accessible beach hut is available for hire at Boscombe with accessible parking spaces (chargeable) and toilet facilities located close by. Telephone the booking hotline for details. Getting around: Wheelchair users (plus 1 carer) can enjoy FREE use of land trains, cliff lifts and access onto Bournemouth Pier. Studland Beach, National Trust Office: Many areas are accessible by sand wheelchairs which are available on free loan from The National Trust, Knoll Beach Visitor Centre. A deposit or a National Trust membership card is required – for advanced bookings please call them.

Bournemouth Seafront Office: 01202 451 781 Boscombe Seafront Office: 01202 451 773 Beach Hut: 0845 055 0968 (local rate) Knoll Beach Visitor Centre: 01929 450 500

ENABLE SCOTLAND Enable Scotland publishes an annual holiday list with details of suitable accommodation for people with disabilities. The list has details of hotels and self-catering accommodation in Scotland, UK and abroad.

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0141 226 4541 0844 854 9748 www.enable.org.uk enable@enable.org.uk 2nd Floor,146 Argyle Street, Glasgow, Scotland, G2 8BL

ENABLING DISABLED CHILDREN TO TRAVEL BY AIR In November 2012 the Civil Aviation Authority issued a Safety Notice about the use of the Meru TravelChair, a Restraint Device for Disabled Children. The Notice is to inform aircraft operators and passengers that the equipment is available to enable disabled children to travel by air, and what issues should be considered when it is used. The Meru TravelChair is a child restraint device that fits into a standard aircraft seat and gives postural support for disabled children who would otherwise be unable to travel by air. It now has European Aviation Safety Agency (EASA) approval for use onboard aircraft by children of up to 35 kg provided they have a sitting shoulder height of between 320 mm and 520 mm (from base of seat to shoulder). See the Meru website for more information. http://meru.org.uk/what-we-do/ travelchair/ Operators who wish to permit the Meru TravelChair to be used onboard their aircraft should submit to their assigned Flight Operations Inspector (FOI) an appropriate Notice of Proposed Amendment (NPA) to their Operations Manual and Training Manual, to include information and training for their personnel, procedures for its use and any associated seating restrictions.

FAIR HOLIDAY HELP FOR PEOPLE WITH LEARNING DISABILITIES FAIR, an advice and information service for people with learning disabilities, produces a Holiday Directory every year. It includes ideas for activity, canal, children and family holidays as well as listing specialist holiday services and information on funding and insurance. There are over 150 contacts including a number of web addresses. It costs £5 and is republished in November every year. For information either ring 0131 662 1962 or look at their website. 0131 662 1962 0131 622 9486 www.fairadvice.org.uk fair@fairadvice.org.uk 95 Causewayside, Edinburgh, Scotland, EH9 1QG

GET GOING LIVE! If you are young, disabled and keen to get behind the wheel, or newly disabled (at any age) and want to research adapted motoring options, GET GOING LIVE! is for you. Free one day driving events will help you to get behind the wheel, plan your first car or research alternative adapted motoring options. You can test drive adapted vehicles in safe environments accompanied by professional drivers and gain expert advice in a no-pressure environment. The events are organised by Disabled Motoring UK and Mobility Choice.

Before Booking the Flight

0131 662 1962

The TravelChair can be tried before a flight is booked, to check whether it is suitable for a child. The ‘try b4 you fly’ scheme was launched on 16 October 2012 at the Queen Elizabeth Foundation Disability Centre at Carshalton, Surrey. http://qef. org.uk/our-services/mobility-services/

www.getgoingnow.org

http://meru.org.uk/what-we-do/ travelchair/

GETTING AROUND ACCESS GUIDE Centro has published their ‘Getting Around Access Guide’, a free guide to accessible public transport in the West Midlands which gives information Continued next page

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Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

on accessible bus services, door to door services, trains, taxis, metro, concessionary fares and local information services. As well as being on the Network West Midlands website, it is also available in large print, Braille, audio CD and audio tape formatts. 0121 214 7214

OUT AND ABOUT: MY GUIDE This guide is for people with learning difficulties and covers different ways of travelling, including bus, cab, Tube, train, Docklands Light Railway and tram. It helps you keep yourself and your belongings safe, and shows you what to do if things go wrong.

customerrelations@centro.org.uk

0843 222 1234

www.networkwestmidlands.com

http://www.tfl.gov.uk/gettingaround/ transportaccessibility/1201.aspx

ONLINE JOURNEY PLANNER A website that gives you live travel news, journey planning, train times, car parks, cycle routes and more to help you plan every aspect of your journey ahead. www.transportdirect.info

OPENBRITAIN Replacing the previous annual guide, the new OpenBritain magazine is designed to engage and inspire readers with editorial features and a wealth of practical information on facilities, products and services for those with disabilities or special access needs and their carers. Published quarterly and distributed via Tourism for All, Shopmobility and other channels, it is filled with inspiring content: in-depth lifestyle features, up to the minute news, human interest stories, help and advice, reviews, interviews and useful information such as assessed places to stay, accessible restaurants, interesting attractions to visit, great travel advice and much more.If you have access needs, OpenBritain magazine has everything you need to explore and enjoy the UK to the full. TFA members do not need to subscribe separately. Open Britain – Get Out, Get Travelling, Live More. 01733 296910 www.openbritain.net/openbritain/

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SHORT BREAKS NETWORK Short Breaks Network is an easy to use, interactive website for short break providers and inclusion workers. So, if you offer short breaks at your home or you are a sitter, play worker, personal assistant, befriender or in any other role directly supporting disabled children receiving short breaks then this ‘NING’ site is absolutely the best social networking site for you!! It’s all about those delivering short breaks communicating with each other – we all agree to keep children’s names confidential. http://shortbreaksnetwork.ning.com/ Trudi.holden@shortbreaksnetwork.org. uk

THE ROUGH GUIDE TO ACCESSIBLE BRITAIN Packed with 180 inspiring days out, all reviewed by an enthusiastic and dedicated team of disabled visitors, the Rough Guide to Accessible Britain is an invaluable travel guide for anyone with accessibility needs. You can download a pdf version of the guide for free through the website. When you order a copy you will also be able to download a free copy of the Guide in audio format. If you hold a Blue Badge, a Disabled Persons Railcard or you’re a Motability customer then the Accessible Guide is FREE. Call to order a copy and for large print or braille versions. To pay by cheque, visit the website to download a specific pay by cheque form. Continued next page


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0800 953 7070 www.accessibleguide.co.uk

TOURISM FOR ALL UK

out how to prepare and what to expect on your journey • Door to Door: Find out how to use the Door-2Door service to get to work, the local shops, the doctor or simply to visit family or friends • Don’t bother me: Find out how to get help if you need it when you are out and about 028 9054 0468 atsinfo@drdni.gov.uk www.nidirect.gov.uk/travelsafe

Tourism for All UK is an independent charity supporting leisure and tourism opportunities for all, operating an information service to older and disabled people, and working with the industry and government to raise the standards of welcome to all guests. OpenBritain is their consumer brand. Carrie-Ann Lightley runs Tourism for All’s information service. As a wheelchair user herself she understands what it is to experience difficulties in finding suitable facilities and services. ‘It wasn’t until I started working for TFA that I realised travel can be made easier.’ 0845 124 9971 www.tourismforall.org.uk info@tourismforall.org.uk 7A Pixel Mill, 44 Appleby Road, Kendal, Cumbria, LA9 6ES

WALKS WITH WHEELCHAIRS Walks with Wheelchairs is the only UK website totally dedicated to providing free information on routes that are suitable for wheelchair users throughout the UK. The walks on our database have been tried and tested by wheelchair users, or those knowledgeable about routes in the great outdoors.

Walks with Wheelchairs will allow you to: • Read reviews of the routes before trying any walks • Download walk directions and detailed OS maps free of charge • Share your own routes for walking with wheelchairs • Add your own comments for others users to view

TRAVEL SAFE IN NORTHERN IRELAND

www.walkswithwheelchairs.com

A guide to being out and about for people with learning disabilities. • My safety: Tips to help you plan your journey and keep safe when you are out and about • Road skills: Find out the best places to cross a road and how to cross safely using the Green Cross Code • Using buses & taxis: Find out how to recognise buses and licensed taxis, prepare for your journey, what to expect when you travel and what to do if you need help • Using the train: When travelling by train find

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Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Tour Operators Please note: this guide uses the words of the organisations listed.

ACCESSIBLE TRAVEL AND LEISURE

Key to symbols within the Holiday Information Guide 2013 can be found on page 2

ACCESS TRAVEL

Established in 1991, Access Travel has the experience and expertise to provide a first class service to its clients. As the leading tour operator in the field of disability, we offer a wide selection of holidays and short breaks in Spain, Portugal, Canary and Balearic Islands, Cyprus, Egypt and Florida. Clients can be assured of our financial stability as we are a licensed tour operator – A.T.O.L. 0138.

Accessible Travel is a leading tour operator in the field of disability, with a reputation second to none for delivering quality accessible holidays to disabled travellers, their families and friends. Call to receive a free worldwide brochure faturing Spain, Majorca, Canary Islands, Cyprus, Italy, Egypt, Germany, Florida, South Africa, UK Breaks, Worldwide Cruises and Skiing. • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – depends on holiday • Age – all ages

• CRB Checked – no • Fully Accessible – yes • Type of accommodation – depends on holiday

01452 729 739 01452 729 853 www.accessibletravel.co.uk

01942 888 844

info@accessibletravel.co.uk

www.access-travel.co.uk

Accessible Travel and Leisure, Avionics House, Kingsway Business Park, Naas Lane, Quedgeley, Gloucestershire, GL2 2SN

office@access-travel.co.uk 6 The Hillock, Astley, Manchester,Lancashire, M29 7GW

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BREAKAWAY holidays AND BREAKAWAY ACTIVE

Breakaway Holidays are for adults with a range of learning disabilities who enjoy getting away, meeting new friends or travelling with a group of people they already know. All holidays come with basic support that is there when needed but doesn’t get in the way. High standards of transport, accommodation and food. They can also provide door to door pick up. Over 80 holidays including Disney, camping, America, UK seaside and specialist horseriding or craft. Breakaway Holiday and Weekends Ltd have extended their service to include holidays leaving from Monmouth in the West of the UK. Fully supported holidays for adults with learning disabilities. Great fun destinations including Butlins, Disneyland Paris and Isle of Wight. • CRB Checked – yes • Fully Accessible – some • Type of accommodation – varies, depends on holiday

CAN BE DONE LTD

A tour operator specialising in holidays for people with disabilities, offering a wide range of destinations in the UK, Europe and worldwide. Can Be Done offers a tailor made service to ensure clients get the right holiday for them. Licensed tour operator ATOL 9330. • CRB Checked – no • Fully Accessible – yes • Type of accommodation – full board, half board, self catering and all inclusive • Age – all • Activities – Excursions are available in a selection of the destinations 020 8907 2400 www.canbedone.co.uk holidays@canbedone.co.uk Can Be Done Ltd, Congress House, 14 Lyon Road, Harrow, Middlesex, HA1 2EN

• Age – 17 and over • Activities – All dependent on holiday chosen 01245 260 330 www.breakawayhols.co.uk enquiries@breakawayhols.co.uk Breakaway Holidays and Weekends Ltd, 135 Baddow Road, Chelmsford,Essex CM2 7PY

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CHRYSALIS HOLIDAYS

Chrysalis specialises in fully supported holidays for adults who have a learning disability. Holidays are run throughout the year, all around the UK and abroad, but mainly in the north of England and Wales, with many in Scarborough where they own their own holiday home. Part of the “Epiphany Trust” charity, holidays are non-profit making. Prices are fully inclusive of care, full board accommodation, activities and transport from an arranged meeting point. (Door-to-door service at extra cost.) Please apply for a full brochure including prices.

CRUISING HOLIDAY

• Age – 18 and over

Cruising Holiday specialises in arranging cruises for people with all types of disability including wheelchair users, guests with sensory impairments and guests requiring oxygen, haemodialysis and CAPD. For guests who require assistance, qualified staff are available to travel with you. Time is taken to discuss your requirements and only cruises that will meet your needs, abilities, lifestyle and budget are suggested. The organisation will take care of all travel arrangements, completely free of charge, to ensure your holiday is thoroughly enjoyable and hassle free.

• Activities – many and varied – themed

• Fully Accessible – yes

• Holidays: art, music, drama, health and relaxation, animals, farm, zoo, shops, tea rooms, adventure activities, high ropes, cookery, Blackpool illuminations, castles, beach days, BBQ’s, train, aircraft, vintage car rallies, shows, concerts, cinema, meals out, walks etc

• Type of accommodation – full board

• CRB Checked – yes • Fully Accessible – most • Type of accommodation – full board

• Age – All ages • Activities – accessible shore excursions, assisted embarkation/disembarkation, mobility equipment hire, carers. • Activities included in cost? – no

• Activities included in cost? – yes 01925 220 179 www.chrysalisholidays.co.uk St.David’s, Park Road South, Newton-leWillows, WA12 8EY

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0844 800 2624 www.cruisingholiday.co.uk L Parnell, Holgate House, 105 London Road, Boston, Lincolnshire, PE21 7EZ


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

DISABLED ACCESS HOLIDAYS

site, laundry and much more.

We arrange accessible holidays for disabled travellers, accessible accomodation, travel insurance, wheelchair adapted taxi transfers all in one easy package! We specialise in Spain, Portugal, Majorca, Tenerife, Cyprus and many more countries.

• Fully Accessible – yes

• CRB Checked – yes • Type of accommodation – full board Age – 18-70

• CRB Checked – yes

• Activities – swimming, tennis, table tennis on site. Day trips to different towns, social evenings, PCP, diaries taken throughout the holiday. ABTA Y2634, ATOL 9674

• Fully Accessible – yes

• Activities included in cost? – yes

• Type of accommodation – full board, half board, self catering • Age – all ages • Activities included in cost? – no 0845 257 0113

01257 422667 www.fincasupportedholidays.co.uk 86 Preston Road, Standish Wigan, WN6 0HY

www.disabledaccessholidays.com info@dah-europe.com

HAPPY HOLIDAYS

2351 Dumbarton Road, Yoker, Glasgow, G14 0NN

FINCA SUPPORTED HOLIDAYS LTD

Happy Holidays provides holidays or respite care for adults with a learning disability. They have holidays in the UK, Portugal, Spain, Turkey and Florida. Basic care included, or more care needed, we will quote. For more information please ring Debbie or Mike at the office. New for 2012 – Scottish Office. Call, email or see website for more details. • CRB Checked – yes • Fully Accessible – yes Type of accommodation – full board • Age – 18+ • Activities included in cost? – yes 0151 208 3087

Finca Supported Holidays LTD offers adults with learning disabilities / disabled fully inclusive holidays in the UK, Europe and America. Support is given 24/7 and starts at a designated UK airport. Flights are included and guests, staff, family members can enjoy day trips, activities, social events all year round. One price is paid and includes full support, accommodation, meals and drinks on

www.happyholidaysuk.co.uk mfwarren100@hotmail.com Michael Warren, 14 Luton Road, Ellesmere Port, CH65 7DP

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JOLLYDAYS SUPPORTED HOLIDAYS

LETS GO SUPPORTED HOLIDAYS Lets Go Supported Holidays provides a wide range of supported holidays for adults with mild to moderate learning disabilities. Holidays are organised in the UK and abroad. The holidays are safe, secure and fully staffed depending on individual need, all staff are fully CRB checked and have a wide variety of experience spanning many years. Transport to and from your home is available as well as full personal care if required. There is a wide variety of holidays and these can be viewed within the brochure, they can also be viewed on the website . Do not hesitate in contacting us. • CRB Checked – yes • Fully Accessible – Some • Type of accommodation – full board

JollyDays provides an unforgettable supported holiday for adults with mild to moderate learning disabilities. JollyDays offers a wide variety of holidays with accomodation of a very high standard that would be difficult to find elsewhere. All of the JollyDays team are friendly, caring and supportive and will ensure your holiday is full of fun. All meals are included in the price of your holiday. A door to door pick-up service is available. We ensure 100% protection of clients’ money!

• Age – 18+ • Activities – each holiday has a variety of day trips, these depend on the holiday booked and we always take into account the guests choices and desires. • Activities included in cost?– yes 01202 760 311

• CRB Checked – yes

www.letsgosupportedholidays.co.uk

• Fully Accessible – Some

admin@lets-go-holidays.com

• Type of accommodation – full board • Age – 17 and over • Activities – ten pin bowling, table tennis, pool, badminton, abseiling, wall climbing, caving, pubs, cafes, restaurants, country walks, site seeing, museums, theme parks, beach games, canoeing, sailing, kayaking, river/pleasure cruising, county shows, theatres

25 Cromer Road, Poole, Dorset, BH12 1NE

Mosaic Leisure

• Activities included in cost?– some 01277 35 55 65 www.jollydaysholidays.co.uk enquiries@jollydaysholidays.co.uk JollyDays Supported Holidays Ltd P.O. Box 10948, High Street Ingatestone, Essex CM4 0XB

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Mosaic Leisure is a private company offering quality all year round supported holidays for guests with autism, Aspergers syndrome, learning difficulties, mental illness, sensory impairments, physical disabilities, respite care and the elderly at resorts throughout the UK and worldwide destinations. Our aim is to promote and encourage Continued over the page


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independence and enable lasting new friendships. We understand how important choice and control is to any person and are here to support and ensure your well-being at all times, helping you to have a holiday to remember. You will receive a very warm welcome from all trained and qualified staff, who will be on hand 24 hours a day and are always ready to join in the fun. Whether you decide to fill your days and evenings with fun-packed activities or of course, just relax, unwind and enjoy the sunshine by the pool – the choice will always be yours! • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – full & half board, self catering depending on holiday destination

accommodation and lots of extras included for a holiday to remember– either on your own or as a group. Tailor made packages are a speciality. Information available in Easy Read and on DVD. • CRB checked – yes • Type of accomodation – full board and self catering • Age – 18+ • Activities – walking, rock climbing, abseiling, canoeing, caving, visit to Alhambra and beach in Spain • Activities included in cost? – yes 01433 639 368

• Age – 18+

www.mountain-house.co.uk

• Activities – activites vary depending on holiday destination. A full holiday inventory is sent out to holiday guests approximately 4 weeks prior to the start of the holiday

Vale Cottage, Foolow, Eyam Hope Valley, Derbyshire S32 5QR

• Activities included in cost? – some

OPTIONS HOLIDAYS

01772 325 350 www.mosaicleisure.co.uk info@mosaiccommunitycare.co.uk Unit 2, Cottam Business Centre, Cottam Lane, Ashton on Ribble, Preston, PR2 1JR

MOUNTAIN HOUSE HOLIDAYS

Options Holidays is a not–for-profit organisation offering a wide range of holidays for adults with learning disabilities in the UK, Europe and elsewhere. From Bournemouth to North Wales, a cruise on the Nile, an African Safari or a beach holiday in Corfu. Also offer specialist holidays such as Soap Opera, Steam trains or Castles. Holiday prices include meeting at the airport or hotel, bed, breakfast, lunch and evening meal, organised trips with transport and entrances. 1:1 staffing where required at additional costs. The normal ratio is one member of staff to four or five clients depending on need. • CRB Checked – yes • Type of accommodation – full board • Age – 18 and over

A range of activity holidays in Derbyshire, Peak District and Southern Spain to include walking, rock climbing, abseiling, caveing, sailing. Full board

• Activities included in cost? – yes Continued over the page

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01285 740 491

01273 597 995

www.optionsholidays.co.uk

www.smilehols.com

office@optionsholidays.co.uk

enquiries@smilehols.com

Greyhound Farmhouse, Barnsley, Cirencester, Gloucestershire, GL7 7EF

Smile Holidays Ltd, Churchills, The Cotswolds, Southwick, East Sussex, BN42 4GH

SMILE HOLIDAYS

Smile Holidays is an exciting specialist provider of all inclusive holidays for adults with mild to moderate learning disabilities. With a variety of destinations in England, France, Belgium, Majorca, EuroDisney Paris and Malta, each location has been carefully chosen to offer a choice of excursions, attractions, entertainment and fun! Our complete holiday package philosophy ensures that transport, accommodation, support and care are planned and provided on a person centred basis. Their aim is to provide holidays which offer clients real life opportunities, skill building, choice and social participation with the support of the caring and experienced Smile team.

YELLOW SUBMARINE HOLIDAYS

Yellow Submarine organise supported holidays and trips for adults with learning disabilities to various fun locations and take groups of up to six people with similar interests. Yellow Submarine will give you a good time on holiday while you make new friends. Visit the website for a list of upcoming holidays. If you have a holiday idea they can help you make it a reality by organising it on your behalf. All holidays are well staffed. • CRB Checked – yes • Fully Accessible – no

• CRB Checked – yes

• Type of accommodation – full board

• Fully Accessible – yes

• Age – groups of similar ages

• Type of accommodation – full & half board, self catering

• Activities – Day trips, respite breaks up to 6 days, day activities based in Oxfordshire and Cotswolds, gardening/allotment project, multimedia courses, life skills activities, cooking clubs

• Age – 18+ • Activities included in cost? – yes

01865 236119 www.yellowsubmarine.org.uk jacki@yellowsubmarine.org.uk Yellow Submarine Respite Holidays, 12 Park End Street, Oxford, OX1 1HH 16  Tour Operators


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Places to Stay – UK

AVON TYRRELL ACTIVITY CENTRE

Key to symbols within the Holiday Information Guide 2013 can be found on page 2

ACUK - Pioneer Centre

On the edge of the Wyre forest, South Shropshire, Pioneer Centre offers groups of 12 to 300 holiday and meeting facilities in modern, all en-suite ground floor accommodation. As well as a wide range of instructed adventure activities (all on site and many adaptable for guests in wheelchairs), we are situated in an area with a rich and diverse range of visitor and holiday attractions. New for 2013 wheelchair abseil. We are Adventure Activities Licensing Authority (AALA ) licensed and have been awarded an LOtC quality badge too.

Avon Tyrrell Outdoor Activity Centre provides the perfect venue for your group. Set within 65 acres of beautiful wooded grounds and offering a mixture of adventurous activities and field study sessions, or just a place to explore the New Forest, Avon Tyrrell provides a variety of accommodation options to suit your specific needs. Avon Tyrrell is a fully accessible site with specialised equipment available to suit your needs with all-terrain wheelchairs and a ceiling hoist in a premium 12 berth lodge. Although all types of groups visit Avon Tyrrell, they specialise in working with young people, developing and promoting innovative and exciting learning opportunities, helping to develop full potential no matter what their age or ability. • • CRB Checked - yes

• CRB Checked – yes

• Fully Accessible – yes

• Fully Accessible – yes

• Type of accommodation – any required

• Type of accommodation – full board

• Age – all ages

• Age – 8+

• Activities – high & low rope challenges, climbing, abseiling, kayaking, canoeing, zip wire, raft building, adventure course, low ropes. Environmental/Field Study Sessions: shelter building, night walk, discovery walk, radical recycling, pond dipping, small mammal trapping, mini beasts, treasure hunt, art in the environment, animal orienteering, bush craft

• Activities – wheelchair abseil, accessible fencing and archery, climbing and abseil towers, orienteering, high and low rope courses, fencing, indoor caving systems, team-building, outdoor heated swimming pool, night walks, raft building, night - line, disco and much more. • Activities included in cost? – no 01299 271217 www.pioneercentre.org.uk enquiries@pioneercentre.org.uk Bev Pearce, Pioneer Centre, Cleobury Mortimer, Shropshire, DY14 8JG

01425 672347 www.avontyrrell.org.uk info@ukyouth.org UK Youth, Bransgore, Hampshire, BH23 8EE Places to stay – UK  17


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

BAREND HOLIDAY VILLAGE

Well-equipped self-catering log chalets for families, including TV & DVD and central heating. All chalets have dishwasher; some have WiFi internet access. In a peaceful setting, with abundant wildlife and plenty of activities available in the scenic area of Dumfries & Galloway. New this year, we have Barend Farm Cottage, which offers one storey, one bed accommodation, with the benefit of a walk in shower in addition to the house bathroom. It also enjoys all the amenities of Barend Holiday Village. • Type of accommodation – self catering • Age – all ages • Activities – on site there is a heated indoor swimming pool, sauna, bar, restaurant, play area and boules court. The Barend Riding School is just across the road where there is a loch for fishing 01387 780 663 www.barendholidayvillage.co.uk info@barendholidayvillage.co.uk Sandyhills, Near Dalbealtie, Dumtries and Gallaway, D95 4NU

Calvert Trust – Exmoor

Calvert Trust Exmoor provides all year round, challenging outdoor activity breaks for disabled people of all ages and abilities together with their families, friends and staff. Set in a stunning location, overlooking Wistlandpound Reservoir on the edge of Exmoor National Park, a beautiful victorian model farm conversion is at the heart of their accessible centre. Residential multi-activity breaks are delivered by specially trained, highly experienced instructors and activities include canoeing, sailing, climbing, abseiling, horse riding, archery, high ropes courses, accessible cycling, bush craft and much more. Accessible accommodation is set around a secure and pretty courtyard and self catering options are available. In the evening you can relax in the hydrotherapy pool, jacuzzi, steam or sensory rooms at no extra cost. Visit for 3, 4 or 7 nights or even just for the day – contact us for further information. • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – full board & self catering • Age – all ages • Activities included in cost? – yes 01598 763221 www.calvert-trust.org.uk/exmoor

exmoor@calvert-trust.org.uk

18  Places to stay – UK

Bookings team, Wistlandpound, Kentisbury, Barnstaple, North Devon, EX31 4SJ


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Calvert Trust – Kielder

Calvert Trust - Lake District

Support available for over 18’s only

Offers a choice of fully catered or self-catering holidays for people with disabilities, their families and friends. Activities include sailing, orienteering, laser clay pigeon shooting, climbing, abseiling, canoeing, kayaking, zip wire, high ropes course or indoor games. On site Care Staff provide short term breaks for much of the year for people with disabilities of 18 and over who wish to go to Kielder unaccompanied. (Under 18s need to be accompanied by a parent, guardian or friend over the age of 18.)

With over 35 years delivering challenging outdoor adventure holidays for people with disabilities, the Lake District Calvert Trust is the ideal place to discover “It’s what you can do that counts!”

• Activities – sailing, motor boat, canoeing, archery, orienteering, indoor games, climbing, zip wire, king swing, hydrotherapy pool, golf buggies

Our centre located in the outstanding Lake District National Park, offers a warm welcome; accessible accommodation and exciting activities for groups, families and individuals with their friends and carers. Our experienced staff will work with you to ensure that everyone reaches their potential no matter what their level of ability; building confidence and developing a range of skills. Whether you are 5 or 105 you can have fun, make new friends, and achieve things you never thought you could. Our bursary scheme enables guests who require financial assistance to be able to afford their Calvert Trust visit. These funds often support specific geographical areas or disabilities. If you would like help funding your next trip to the Calvert Trust please contact our bookings team

• Activities included in cost? – yes

• CRB Checked – yes

• CRB Checked – yes • Fully Accessible – yes • Type of accommodation – full board and self catering • Age – all ages

• Fully Accessible – yes 01434 250 232 www.calvert-trust.org.uk/kielder enquiries@calvert-kielder.com Tara Martin, Kielder Water Hexham, Northumberland, NE48 1BS

• Type of accommodation – full board and self catering cottages • Age – all ages from 5 to 105! • Activities – Rock Climbing, Abseiling, Canoeing, Kayaking, Catamaran Sailing, Zip Wire, Challenge Course, Ghyll Scrambling, Archery, Orienteering, Hand Cycling, Land Yachting, Horse Riding, Trap Driving, Hydrotherapy Pool, Sensory Room • Activities included in cost? – yes Continued over the page

Places to stay – UK  19


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Carers Holidays 01768 77 22 55 www.calvert-trust.org.uk bookings@lakedistrict.calvert-trust.org. uk Bookings Team, Little Crosthwaite, Keswick, Cumbria, CA12 4QD

Carers Holidays is managed by a Bristol based carers charity. They provide good value breaks for carers in their modern 2 or 3 bedroom static caravans. The caravans are located in Torbay in Devon and South Cerney in the Cotswolds and the price of the holiday includes access to the onsite leisure and entertainment facilities. The 2 bedroom caravans are wheelchair accessible and feature ramps for access, wide entrance, internal sliding doors, grab handle in bathroom and disabled access shower with seat. • CRB Checked – yes • Fully Accessible – no • Type of accommodation – self catering • Age – all ages • Activities – Our caravans are sited at Hoburne Holiday Park and participation by holidaymakers in the onsite activities is not managed or overseen by staff from the Carers Support Centre – you participate as a member of the general public! Onsite facilities include heated indoor and outdoor pool, sauna and steam room, kids’ club, soft play, nature trail, and evening entertainments programme. The holiday parks are not specifically designed for people with disabilities, but our vans are suitable for most people with mobility problems or wheelchair users (NB not suitable for extra wide wheelchairs; no electric hoist equipment provided) • Activities included in cost? – yes 0117 965 2365 www.carersholidays.org.uk info@carersholidays.org.uk

20  Places to stay – UK

The Vassall Centre, Gill Avenue, Fishponds, Bristol BS16 2QQ


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Holidays with Help

Provides respite care breaks for disabled people including groups with learning disabilities. All holidays include 3 meals a day, entertainment, leisure facilities and trained, experienced helpers. Transport is not included. Bookings are welcome for individuals, couples, families and groups. Support systems are provided by trained and experienced helpers so that carers do not have to accompany guests, but they are also very welcome. Suitability of holidays / facilities are checked with each individual prior to booking. Many activities and entertainment are included in the holiday cost. Outings to places of interest are arranged at a modest additional charge.

Joseph Allnatt Centres Ltd

East Dene is a very special place where families living with autism and related behaviours, can be free to enjoy a holiday together with support and without judgement. The accommodation is tucked away in the beautiful village of Bonchurch, away from the roadways and with clear boundaries around the 10 acres of grounds which overlook the sea. There is an optional programme of activities each day from swimming in the heated outdoor pool, to exploring rock pools and beach fun, arts and crafts to BBQ’s. The aim of these freedom family weeks is for the whole family to enjoy themselves and relax in a supported family atmosphere. • CRB Checked – yes • Fully Accessible – no • Type of accommodation – full board • Age – all

• Fully Accessible – yes

• Activities – swimming pool, arts and craft, circus skills, woodland games, beach activities, archery, DVD’s, walks, karaoke, inclusion zone games

• Type of accommodation – full board

• Activities included in cost? – yes

• CRB Checked – yes

• Activities – programme varies but examples include dancing, cabaret, fancy dress nights, coach trips to local areas of interest • Activities included in cost? – yes except for coach trips 01772 739 144

01983 852 374 www.allnatt.co.uk julie@eastdene-iw.co.uk Julie Hudleston, East Dene, Bonchurch, Isle of Wight, PO38 1RQ

www.holidayswithhelp.org.uk hwhholidays@btinternet.com Colin Homer, Holidays with Help, 39 The Avenue, Ingol, Preston, PR2 7AX

Places to stay – UK  21


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

NANCY OLDFIELD TRUST

NEW Witheven Holidays built to suit the customer. If they want a touring holiday or have a particular interest this can be planned. In 2012 we have had self-contained cottages. Staff are all enhanced CRB checked. The accommodation is all on one level and is wheelchair accessible. There is a purpose built wetroom (subject to availability). The busy Day Service on site giving the opportunity to meet new friends. Staffed 24/7 with waking staff. New Witheven has its own transport, and well trained staff. Holidays are charged depending on requirements. • CRB Checked – yes • Fully Accessible – yes

The Nancy Oldfield Trust founded in 1984 is based in Neatishead on the Norfolk Broads. The Trust is open all year round. For people of all ages with a disability of any kind or who are socially disadvantaged. Disabled access. Residential bungalow sleeps a total of ten people. All activities supervised by trained and experienced staff.

• Type of accommodation – full board • Activities – Bespoke holidays so people choose the type and range of activities. In North Cornwall there are a range of art and activities to choose from – action holidays, surfing etc!

• CRB Checked – yes

01566 781 285

• Fully Accessible – yes

www.new-witheven.co.uk

• Type of accommodation – self catering

new-witheven@btconnect.com

• Age – all ages

Denzil Philips, Jacobstow, Bude, EX23 0BX

• Activities – sailing, canoeing, motor boating, fishing, bird watching and environmental studies • Activities included in cost? – yes 01692 630 572 www.nancyoldfield.org.uk info@nancyoldfield.org.uk Caryl Wright, Irstead Road, Neatishead, Norfolk, NR12 8BJ

22  Places to stay – UK


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

NORFOLK DISABLED - FRIENDLY COTTAGES

A family run business providing 8 self catering cottages designed to accomodate the disabled and their family/friends to ensure a holiday for all. Situated approx 7 miles from North Norfolk Coast and 5 miles from Royal Estate at Sandringham. Cottages range from 2-5 bedrooms. They are all converted farm buildings - all have level access and open plan layout. Including ensuite roll-in wet rooms and purpose built low-level kitchens. 2 have lift access to an upper floor. Pets and smokers are welcome. • CRB Checked – no • Fully Accessible – yes • Type of accommodation – self catering • Age – all ages • Activities – none provided. There are lots of things to do in the area though.

Northridge Healthcare Northridge Healthcare specialises in providing Short break / Respite facilities for Physically Disabled Adults from the age of 18 upwards with or without Learning Disabilities. We offer the highest standards of accommodation and personal care to all of our guests, giving them whatever they want their break to be, a place to relax, a place to meet friends or to take part in an activity of their choice whilst knowing their health and support needs will be dealt with by us. Our facility SEAVIEW in Whitley Bay, Tyne and Wear offers all of our guests their own private suite with en-suite wet room. Each suite has TV, DVD, Computer and full internet access. We also have qualified RGN and RMN nurses and trained staff in the facility every day and night and we have a carers room avalable upon request. • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – full board • Age – 18+ • Activities – We provide in-house activities for our guests such as: bingo, cards, domino’s, film nights, jigsaws, games consoles such as Wii. We also have our own transport which will allow day trips to local sites such as: St Mary’s Light House, North Shields Fish Quay, Tynemouth Priory, Cullercoates Bay, local shops and amusements and various other locations in the Tyne and Wear area • Activities included in cost? – no

01485 578 354 www.nd-fc.co.uk

0191 216 9090

lavinia@nd-fc.co.uk

www.northridgecare.co.uk

Church Farm, Docking Road, Bircham Newton, King’s Lynn, Norfolk, PE31 6QR

info@northridgecare.co.uk Silverbirch House, Mylord Crescent, Camperdown Industrial Estate, Killingworth, Newcastle upon Tyne, NE12 5UJ

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Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

PARK HOUSE HOTEL

Park House Hotel is a country house hotel with a difference, the only hotel within Leonard Cheshire Disability. The hotel is wheelchair accessible and has an in-house team of carers; a registered nurse is always in the building. Providing as little or as much care as required or just the peace of mind that comes with knowing that help is on hand should the need arise. With a fleet of adapted minibuses, optional outings and entertainment are always available. Staying at Park House is a break for everyone. • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – half board • Age – 18+

Petty Pool Trust

This charity is based in mid Cheshire and runs a college for about 100 young adults with learning disabilities. They also provide day visits and residential stays for every type of organisation from primary to secondary schools, colleges, industry, social services, Princes Trust etc. Residential breaks include use of outdoor equipment coupled with exciting days out. Set in 40 acres of beautiful woodland so the venue provides the perfect getaway. • CRB Checked – yes • Fully Accessible – no • Type of accommodation – full board • Age – none, but we try to keep our guests in specific age ranges e.g. all young adults

• Activities – escorted outings to local area. Evening and afternoon entertainment

• Activities – Outdoor Pursuits such as Zip Wire, Climbing and abseiling, Crate stacks, Leap of faith

• Activities included in cost? – some

• Activities included in cost? – yes

01485 543 000

01606 889 097

www.parkhousehotel.org.uk

www.pettypool.org.uk

parkinfo@lcdisability.org

claire.pettypool@btconnect.com

Park House Hotel, Sandringham, Kings Lynn, Norfolk, PE35 6EH

The Petty Pool Trust, Sandiway, Nr Northwich, Cheshire, CW8 2D

24  Places to stay – UK


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

QE2 Activity Centre

Activity opportunities for people of all abilities. Self-catering accomodation in “A” frame or log cabins. Each cabin sleeps up to eight people, ideal for families or groups. Set in 400 acre country park close to Hamble River. The Centre specialises in provision of outdoor activities for people with learning disabilities, autism, physical disabilities. Activities are adapted so that there is something for everyone. Check the website for Family Weeks and Short Break Weekends.

Rocklands Care Holidays

Rocklands sits at the bottom of The Great Orme over looking the sea. Offering fun packed holidays for people with mild to moderate learning disabilities. As many different experiences as possible in the playground of North Wales and the borders. Brilliant area, good food, friendly experienced staff, characterful hotel – what could be better? • CRB Checked – yes • Fully Accessible – no

• CRB Checked – yes

• Type of accommodation – full board

• Fully Accessible – yes

• Age – 18+

• Type of accommodation – self catering

• Activities – fishing, canal boating, kite flying, beach picnics, tourist attraction venues in North Wales and the borders

• Age – any age • Activities – canoeing, climbing, archery, ropes course, team challenge, motorboat, orienteering, adventure walks, raft building, zipwire • Activities included in cost? – either; bookings can be made for activity or nonactivity holidays 023 8040 4844

01492 874 546 www.rocklands-care-holidays.co.uk mopojo@rya-online.net The Peir Gardens Hotel, North Parade, LIandudno, Conwy, North Wales, LL30 2LP

www.qe2activitycentre.co.uk qe2centre@aol.com QE2 Activity Centre, Manor Farm Country Park, Pylands Lane, Bursledon, Hampshire, SO31 1BH

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Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Safehands at The New Mayfair Hotel

Safehands at the New Mayfair provides short breaks for disabled people and their families, friends and carers, including groups with learning disabilities and the over 55s. Our holidays run from February to December including Christmas and New Year. All packages are based on half board and include live entertainment every night. Holiday pick up and return transport can be arranged from anywhere in the UK at an additional cost. Day trips are available 5 days a week to the North West’s famous attractions. Prices start from £6.00 per person. Specialist holiday care can be provided from £7.50 per carer. Holidays start from £100 per adult based on 3 nights dinner, bed and breakfast. Bookings are welcome from individuals, couples, families and groups (group discounts are available). Some packages include day trips in the price. Please see our brochure for more details.

Seahorses

A guest house welcoming children and adults with learning disabilities with their family or supporter. Seahorses is part of the Association of Camphill Communities. They quite often have people with learning disabilities who are more independent. Staff are not allowed to help with any physical care but can give support e.g with travel either by advice bus time tables or by use of their car to drop people off and collect them. They can provide support with pocket money by helping to budget for the holiday. New facility available: ‘Studio cottage’ self-catering unit. • CRB Checked – yes • Type of accommodation – full and half board, self catering. • Activities – arts and craft activities available at our studio, such as t-shirt printing, mosaics, silk printing etc • Activities included in cost? – no 01983 752 574

• CRB Checked – yes

www.seahorsesisleofwight.com

• Fully Accessible –

boris@seahorsesisleofwight.com

• Type of accommodation – full and half board 01253 347 543 www.thenewmayfair.co.uk sales@thenewmayfair.co.uk 673-677 New South Promenade, Blackpool, FY4 1RN

26  Places to stay – UK

Brenda Moscoff, Seahorses, Victoria Road, Freshwater, Isle of Wight, PO40 9PP


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

The Holiday Homes Trust

Caravans and chalets are available for self catering holidays on popular holiday sites in East Yorkshire, Norfolk, Dorset, Hampshire, Devon, Cornwall, Somerset & South Wales. All units are wheelchair accessible. Holidays are offered to families at cost price (below the commercial rate) if a member has any special need. Clients do not have to have scouting connections. Please contact The Trust office. Full use of site facilities and entertainment. Club membership and gas and electricity included in the price • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – self catering • Activities – Range of activities depending on site 020 8433 7290/1 www.holidayhomestrust.org.uk scout.holiday.homes@scouts.org.uk The Holiday Homes Trust Gilwell Park, Chingford, London, E4 7QW

The Kepplewray Project

Kepplewray is a registered charity, which operates a fully accessible and inclusive outdoor activity centre offering adventure, challenge and relaxation for groups of disabled and non-disabled people. Licensed to provide a range of activities, or you can hire the centre solely for accommodation. Enjoy full-board accommodation with home cooked food (any dietary requirements catered for). Relax in lounges and bedrooms including en-suite, family and group rooms. Schools, youth groups, families, special needs groups, churches and businesses all welcome. • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – full board • Age – all • Activities – abseiling, climbing, ghyll scrambling, canoeing, kayaking, hill/fell walking, orienteering, archery, team challenge/initiative activities, raft building, whole group evening activities, John Muir Award • Activities included in cost? – no 01229 716 936 www.kepplewray.org.uk web1@kepplewray.org.uk The Kepplewray Centre, Broughton-inFurness, Cumbria LA20 6HE

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Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Trevanion House Holidays Ltd

chance to visit a show, picnic on the beach or access the plentiful attractions, both in Cornwall and Devon. The structured week suits many guests and allows time for both individual relaxation or full interaction with other members of their group whilst on their selected trip. Holiday prices include entrance fees. Special events many incur a proportional fee. Provision of comfortable transport allows full access to the local area and beyond. The hotel boasts beautiful gardens and comfortable accommodation based on a 3 star country hotel. Friendly and helpful staff ensure that the holiday experience is all that the guests are seeking. Full care packages available on request. 01208 814903

Trevanion House Holidays is located in the North Cornwall town of Wadebridge, making it ideally located for exploring Cornwall and Devon. The former farmhouse has been converted to allow 17 en-suite rooms. A fully interactive entertainment package allows for a full evening programme, whilst guests on arrival and again mid-week are able to select their own trips. The CQC Registered Care Manager and the professionally trained staff team meet the needs of the guests whether out on trips or relaxing in the hotel. Our bespoke style allows adults with a learning disability to have an independent holiday, many returning year after year, being comfortable with the staff and familiar surroundings. Guests are given a choice of menu and the licensed bar allows guests to have a pre-dinner drink or enjoy their evening meal and entertainment, Special diets are available by request.

www.trevanion.co.uk enquiry@trevanion.co.uk THHL, Trevanion House, Trevanion Road, Wadebridge, Cornwall, PL27 7PA

WHITEMOOR LAKES

• CRB Checked – yes • Type of accommodation – full board • Age – 18+ • Activities – activities are varied and selected by those attending that week. Open from Thursday to Thursday, guests can take in the local themed events throughout the year and travel down to Cornwall in a peaceful manner. Each guest has the opportunity to select their chosen attractions and plan their own holiday, with other members of the group. All trips are varied and offer the

Whitemoor Lakes is a new and spacious residential activity, adventure holiday and conference centre, able to accommodate groups from 12 to 300 delegates. Beautifully situated within 25 acres of grass land, the purpose built centre is bright, fresh and stylish in design. The combination of our Continued over the page

28  Places to stay – UK


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

tranquil south facing 40 acre lake, coupled with our team of dedicated staff, provides an ideal environment to stimulate, motivate and inspire our guests.

Woodlarks Camp Site Trust

With plenty of meeting venues and lounges, plus an indoor sports hall, Whitemoor Lakes also offers a varied choice of fully instructed team building and adventure activities on site. Our friendly and highly trained team are always willing to accommodate the needs of each and every visitor, from special dietary requests and instructed activity programmes to suit most ages and abilities, to individual day delegate requirements. Situated adjacent to the impressive National Memorial Arboretum, Whitemoor Lakes offers excellent value for money and outstanding customer service, in a flexible and inspirational location. Residential and day bookings for youth groups, schools, church weekends and corporate events. • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – en suite / full board for groups of 12 or more • Age – 8+ for activities, families welcome • Activities – high ropes, climbing, abseil, zip wire, five-a-side, birds of prey workshop, raft building, canoeing, kayaking, camp fire, orienteering, challenge courses, problem solving courses, disco, archery, fencing, Xtreme teams, volleyball, table tennis, Tropical Inc. • Activities included in cost? – no unless an activity package has been booked

+44 (0) 1283 795000 www.actioncentres.co.uk enquiries@whitemoorlakes.co.uk Ellen Perkins, Whitemoor Lakes, Barley Green Lane, Lichfield, Staffordshire WS13 8QT

Woodlarks hosts camping holidays on a beautiful 12 acre site, for people with disabilities. A week in August caters for boys under 19, and another is for girls. One week is for families with visually impaired members. Disabled adults are welcome at other weeks, all staffed by volunteers under experienced leadership. Woodlarks weeks have a genuine community spirit and campers come back year after year. There is a heated open-air swimming pool, zip line, trampoline, open air chapel, BBQ sites and bird hide in the woods, sports equipment. Though most campers sleep in tents (provided), indoor accomodation is available, linked to shower room by ceiling hoist. Volunteer help is always welcomed. FUN at moderate cost. Awarded the Queen’s Award for Voluntary Service 2009 • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – full board • Age – dependent on week selected • Activities – swimming, trampoline, zip-line, outdoor games, indoor games, disco, sailing and canoeing (off site), some groups have water skied. The woodland includes BBQ sites and a bird hide with camera • Activities included in cost? – yes 01252 716279 www.woodlarks.org.uk woodlarks103@btinternet.com Hon Secretary, Kathleen Marshall House, Woodlarks Campsite, Tilford Road, Farnham, Surrey, GU10 3RN

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Meeting Specialist Health Needs Please note: this guide uses the words of the organisations listed.

Key to symbols within the Holiday Information Guide 2013 Support can be provided to people who attend unaccompanied May need to take support staff, please check before booking

Arts and Crafts

Entertainment

Music

Swimming

Outdoor

Indoor

Sport

People who need support must be accompanied Excursions

DIALYSIS HOLIDAYS

Water

• Fully Accessible – yes • Type of accommodation – full board • Age – all ages. • Activities - haemodialysis on board, assisted embarkation/disembarkation, carer staff. 0844 800 2624 www.dialysisholidays.co.uk Accessible Holidays Ltd, Holgate House, London Road, Boston, Lincolnshire, PE21 7EZ

Including departures from Southampton, our cruises offer haemodialysis onboard ensuring you can enjoy a cruising holiday with family and friends relaxed knowing that your treatments are available on board your ship together with a renal specialist and dedicated dialysis team. Using the latest dialysis equipment for your on-board sessions, we have fully equipped and staffed ships travelling all over the world. We will make all of your travel and dialysis arrangements, you just have to choose your cruise!

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Places to stay – Abroad Please note: this guide uses the words of the organisations listed.

Carefree Holidays

Las Golondrinas is a small family run guest house with a private swimming pool in southern Spain. Nestled in the peace and tranquility of the countryside but only a short drive from the coast. The guest house and grounds are fully wheelchair accessible and there is hoist access into the pool for those with reduced mobility. There is an accessible minibus for airport transfers and excursions to local places of interest including the coast, mountains, golf courses, riding stables with facilities for disabled, water park, cities of culture and modern shopping arcades. There is something to suit all tastes and small groups can be catered for. • Fully Accessible – yes • Type of accommodation – B&B, half board, full board or self catering • Age – ideal for families and older people. A bit quiet for teenagers. • Activities – excursions to local places of interest. Wine tours can be arranged. • Activities included in cost? – no 0034 968 437 010 www.carefreespain.com Pat Bartlam, Las Golondrinas, Pantaleo, 30335 La Pinilla, Murcia, Spain

Costa Supported Holidays

Costa Supported Holidays provide supported holidays for guests with learning disabilities and mental illness. We are situated in the southern region of Spain only a half hour drive from the beaches on the Costa del Sol, Spain. Our location is ideal for guests who wish to take advantage of the peace and quiet whilst still being close to the lively towns and beaches of Torre del Mar and Nerja. Our mission is to provide meaningful holidays for our guests which promote their choice and independence. • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – All inclusive • Age – All ages • Activities – Fun, adventure and freedom are what holidays are all about. From day trips to evenings out there is something to suit all tastes and abilities. You can choose day excursions from the list on our website or of course you can relax by the pool and enjoy the facilities at the villa. In the evening you can enjoy a different dining experience every night, there are Karaoke bars, flamenco and dining evenings, bowling and cinemas or enjoy an evening barbecue overlooking the panoramic views of the Spanish mountains. The choice will always be yours. As part of your All Inclusive Package, you will be taken to a choice of daily/nightly excursions • Activities included in cost? – yes Continued over the page

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Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

0131 208 1627 www.costasupportedholidays.co.uk costaholidaysspain@ymail.com Apartado de Correos no 90, Torrox Costa, Malaga, 29793, Spain

Disabled Access Holidays Ltd

Fancy a holiday in the sun? Go Provence provides supported activity holidays for adults with learning disabilities, based in the spectacular Gorges du Verdon, Provence, South of France, we can support you from your nearest airport/train station down to us and back home again. Enjoy the blue skies, famous landscapes, beautiful rolling views, relaxed atmosphere, lovely food, peace and the sweet Provencal air. Blue Sky Fund: We have a fund that can offer financial help for people with learning disabilities on a low income. See website for full details. All our flights are financially protected by ATOL. Prices start from £980 all inclusive. • CRB Checked – yes

Disabled Access Holidays Ltd owns and operates accessible self catering holiday accommodation to rent in Puerto Pollensa, Majorca, Balearic Islands, Spain. They have been designed and adapted to meet the needs of the disabled traveller. We have two and three bedroom apartments available which have been built with extra wide doors and turning circles, walk in showers to allow easy access throughout for wheelchair users.

• Fully Accessible – no • Type of accommodation – full board • Age – 18+

0141 248 9400

• Activities – Kayaking in the Gorges Du Verdon, french lessons, wild camping, nature walks, wine tasting, land art projects, boat trip to St Tropez, BBQ, games in the park – cricket, football, table tennis, volley ball, French boules. Swimming in lakes and sea. Taking part in community events. Keeping journals of the days events. Themed weeks available.

www.dah-europe.com

• Activities included in cost? – yes

info@dah-europe.com 10 Sandyford Place, Charing X, Glasgow, G3 7NB

00 33 (0) 4 8656 65 61 www.goprovence.co.uk ian@goprovence.co.uk

Go Provence Supported Holidays

32  Places to stay – Abroad

Rue de Lavoir, Esparron de Verdon, Provence, France 04800 or 98 Thicket Avenue, Fishponds, Bristol, BS16 4JQ


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Kestrel Cottage

Our Normandy (France) family run holiday cottage offers families and groups the freedom and privacy of a self catering holiday with extra help if needed, the option of activity sessions and assistance with outings if required. Kestrel Cottage sleeps from 2 to 12 people and has all modern amenities and many original features. Set in an acre of enclosed gardens and surrounded by rolling countryside it is an ideal place to get away together, enjoy the great outdoors and explore all Normandy has to offer.

Le Fosso Centre

• Fully Accessible – no

Fully accessible accommodation in Brittany (France) offering full board or self catering holidays to families and groups, or an inclusive package with a programme of activities and visits for groups of 8 or more. 20 years of experience in helping people with special needs discover the joys of Brittany. Bilingual staff and delicious French cuisine! Full European certification. Stone-built traditional houses renovated to offer comfort and charm take groups of up to 35. Also a self catering house for 15, a flat for 7 and a studio for 2.

• Type of accommodation – self catering

• CRB Checked – yes

• Age – particuarly suitable for families with young children

• Fully Accessible – yes

• CRB Checked – no

• Activities – onsite activity sessions tailored to suit ages and abilities including all types of play, salt dough modelling, ceramic and glass painting, sewing, cooking, sports, games console competitions, musical fun and bouncy castle (for under 10’s), outdoor above ground swimming pool and a play loft, accessed via stairs providing a well equipped place to play whatever the weather. Help with organising outings and can accompany if wanted. Taxi and babysitting services. BBQ’s, bonfires and movie nights

• Type of accommodation – full board, half board and self catering • Age – all ages • Activities – sports activities e.g. sailing, swimming, fishing, cycling. Cultural activities e.g. Breton culture, games, food, music, dance. Tourist attractions e.g. markets, chateaux, museums, seaside, old towns. On site: animal care, walks, treasure hunts, bonfires, music and dance • Activities included in cost? – activities on site are free.

• Activities included in cost? – some (00 33) 296 284 797 0033 (0) 231 67 59 91

www.lefosso.com

www.lehamelroger.com

lefosso@neuf.fr

bookings@lehamelroger.com

Le Fosso, 22230 Gomene, France

Le hamel, Roger, St Pierre, Tarentine, 14350, Normandie, France

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Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Les Quatre saisons

Sundance Villas Ltd

Holidays offered by a mature couple with a lot of experience with people with learning disabilities in a large 6 bedroomed farmhouse in rural France providing a safe, relaxed, homely environment. Completely open and flexible to any requests and arrangements in the interests of providing the best possible holiday for clients. Catering for small groups from residential care homes and supported housing schemes, individual carers holidaying with the person they care for, carers taking a break alone, the more independent service user on his/ her own and families who wish to have a supportive and understanding environment with the relative they care for.

Sundance Villas offer villa rentals in Cyprus. All bookings are taken in Barnet by Irene Hare the owner. She has helped to design a completely unique villa, along with the owners, that is suitable for all. Features of Villa Ampelitis in Paphos include: warm indoor heated pool up to 30 degrees, pool hoist and moveable hoist, wheelchair friendly, level access and wider doors, 4 wheel-in wet rooms with height adjustable shower chairs with foot rests and roll-under basins, moveable grab rails, adaptable toilet seats. Sleeps 2-16, lower rates for small parties mid season.

• CRB Checked – yes • Fully Accessible – no • Type of accommodation – half board • Age – 18+ • Activities – campsite, paddling pool, games, table tennis, table football, BBQ, Swing ball and local activities • Activities included in cost? – on site activities are free. Have to pay mileage charge for outings, entrance fees and meals out (0033)555 642 335 www.supportedholidaysfrance.com les4saisons0314@orange.fr Andrew and Bernice Carnegie, Les Quatre Saisons, Chignat, 23250 Soubrebost, Limousin, France

34  Places to stay – Abroad

Various other villas for those with limited mobility. Offer lower 2 persons rates. 3 bedroom Villa Timily was designed by its wheelchair user owner and features a wheelunder hob in the kitchen. Sundance Villas are happy to call you back on your landline to discuss the villas. • CRB Checked – no • Fully Accessible – yes • Type of accommodation – self catering • Age – all • Activities – we work with a company who offers excursions in their wheelchair accessible (lock down) minibus and boat with a hoist at Latchi. We offer many extras (disability aids) for low cost hire at the villa. • Activities included in cost? – no 0208 440 6219 www.sundancevillas.co.uk Irene Hare, 7 Somaford Grove, Barnet, Herts, EN4 8UL


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Supported Holiday

12 day camping and 7-14 day gite holidays in the South of France for small groups (max 7 people). Activities: walking in the mountains, swimming, canoeing, walking with donkeys, visiting castles, markets etc, all depending on what you can and want to do. Definitely we have lots of good food and lots of fun and always good weather! • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – full board, half board and self catering • Age – 16-68 • Activities – going out for meals, walking, canoeing, walking with donkeys, swimming, cycling, visiting markets and castles • Activities included in cost? – yes (00 33) 561052760 www.supportedholiday.com A.J. Luijk, Le Fort, 09300, Lieurac, Ariege, France

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Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Specific Interest Holidays Please note: this guide uses the words of the organisations listed.

Key to symbols within the Holiday Information Guide 2013 can be found on page 2

01264 356 451 www.brucetrust.org.uk enquiries@brucetrust.org.uk Rebecca Bruce, PO Box 21, Hungerford Berkshire, RG17 9YY

Bruce Trust Can provide support through DART – (page 37**)

Bruce Wake Charitable Trust

This trust operates 2 narrow boats and a widebeam boat based at Upton Marina, all designed for a wheelchair user plus family, with berths for six. Facilities include 2 hydraulic lifts, hoist over bed, specially designed w/c – shower plus steering system, for use by wheelchair-user. Skipper provided on first day for instructions. 2013 weekly hire prices from £650. • CRB Checked - yes • Fully Accessible – yes The Bruce Trust was created in 1988 by Louise and David Bruce to provide self-catering holidays on the Kennet & Avon Canal for disabled, disadvantaged or elderly people. Choice of four specially-designed, purpose-built wide-beam canal boats. Fleet offers highest quality accommodation and ultimate flexibility for people with special needs through the provision of hydraulic lifts, wide access ramps, low level bunks, central heating, specially fitted w.c. and shower areas. Thousands of people with special needs, together with their carers and/or families have enjoyed holidays on their boats. Groups from day centres, residential homes, schools or families use them. The age of their holiday makers has ranged from 5 months to 102 years old! • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – self catering • Age – all ages

36  Specific Interest Holidays

• Type of accommodation – self catering 0844 879 3349 www.brucewaketrust.co.uk PO Box 9335, Oakham, Rutland, LE15 0ET


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

DisabLED Afloat Riverboats Trust (DART)

Riding for the Disabled Association

Riding for the Disabled Association runs riding and carriage driving holidays across the country. Please contact for further information about membership and details of your nearest centre. (To apply for a holiday place riders must be a member of RDA). 0845 658 1082 www.rda.org.uk RDA National Office, Norfolk House, 1a Tournament Court, Edgehill, Warwick, CV34 6LG

Disabled Afloat Riverboats Trust (DART) provides canal and river boating holidays for disabled people, with carer(s), other family members or unaccompanied individuals. Holidays are affordable and inclusive of accommodation and food. A way of making new friends and for visiting new places. Special dietary needs catered for. All boats accessible for wheelchairs. Dart crews are experienced, trained, caring and CRB checked. • CRB Checked – yes • Fully Accessible – yes • Type of accommodation – full board • Activities – vary depending on the individual holidays • Activities included in cost? - no 07778 842 358 www.glosdart.co.uk glosdart@cix.co.uk Heather Hodges, PO BOX 25, Longhope, GL17 0YD

Specific Interest Holidays  37


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Benefits and Help Please note: this guide uses the words of the organisations listed.

3H Fund

The Newman Holiday Trust

When funding is available, 3H Fund awards modest grants to families who are on a low income with a disabled dependant to enable them to organise their own UK break. 01892 860 207 www.3hfund.org.uk info@3hfund.org.uk B2 Speldhurst Business Park, Langton Road, Speldhurst, Tunbridge Wells, Kent, TN3 0AQ

The Newman Holiday Trust is an entirely voluntary charity that provides 6 holidays for children with disabilities across the UK. The holidays operate at a better than 1 to 1 support ratio plus nursing care and are registered with OFSTED as Children’s Homes. Child selection is on a basis of ‘most in need’ first, combined with the specific volunteers available to provide the care. The holidays are at no cost to the child or carers. • CRB Checked – yes

Farrell Trust

• Activities – horseriding, theme park visits, soft play centres, swimming, sailing, canoeing, climbing, police visits, fire brigade visits, ‘It’s a knock out’ competition, singing, discos, magic shows, drum workshops, sensory room, arts and crafts, talent shows, cinema trips, bowling. 01217 131 077 www.newmantrust.org

Provides grants to people with primarily a physical disability to enable them to have a respite break or holiday in the UK. Grants are not available for other purposes or for holidays abroad. ftcharity@yahoo.co.uk Trust Administrator, Farrell Trust, PO Box 351, Welwyn Garden City, Herts, AL7 9JT

38  Benefits and Help

Lowbrook Barn, Lancaster Road, Lancaster, Lancashire, LA2 6AL


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

The Catherine Godfrey Association for those with Learning and other Disabilities

01394 388746 http://theogilvietrust.org.uk (Located in the grants section)

Eligibility

info@ogilviecharities.org.uk

People who have learning difficulties and/or other disabilities, including physical disabilities, and people with mental health problems. Applicants must be in financial need and live in Barking and Dagenham and the surrounding areas. Support is also given to carers.

The General Manager, The Gate House, 9 Burkitt Road, Woodbridge, Suffolk, IP12 4JJ

Type of grants: Grants for outdoor activities and holidays in Britain to those who cannot afford them. Applications are to be made in writing and need to be co-signed by a social worker or similar. 25 Wraglings, Beldams Lane, Bishop’s Stortford, CM23 5TB

Turn2Us We are a charitable service which helps people access the money available to them – through welfare benefits, grants and other help. Our free, accessible website has been designed to help you find appropriate sources of financial support, quickly and easily, based on your particular needs and circumstances. Turn2us is part of Elizabeth Finn Care. www.turn2us.org.uk

The Margaret Champney Rest & Holiday Fund Provides funds for rest and recuperative holidays.

Eligibility Priority is given to carers who need a complete break away from the person they normally care for. In exceptional circumstances assistance may be given where the carer and cared for wish to holiday together, provided they be husband and wife or partners, or an adult child caring for an aged parent or vice versa. The Trustees will also give consideration to funding family holidays in the UK where one or more family members suffer a severe disability, and funds allow. Applications must be made by a welfare agent, and should include details of the cost of the proposed holiday and of the household’s income and outgoings; grants are in the range of £200 to £300. SELF-REFERRALS ARE NOT ACCEPTED.

Vitalise Joan Brander Memorial Fund Provides grants towards the cost of short term respite care breaks at Vitalise Centres. Vitalise is a registered charity providing respite care breaks with 24 hour care and support on-call, excursions and entertainment. Their Joan Brandler Memorial Fund is designed to provide breaks and holidays for adults with physical disabilities and carers who might otherwise not be able to afford a break. The fund can support breaks for people who haven’t previously stayed at a Vitalise Centre or haven’t stayed for 2 years or more. It is not means tested but a letter of support from a social care or healthcare professional will be required. Grant must be used to fund breaks at Vitalise Centres only and do not cover associated costs e.g. Continued over the page

Benefits and Help  39


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

transport to and from the Centre.

Other information The Fund is named in honour of the founder of Winged Fellowship Trust, Joan Brander. The charity was renamed Vitalise.

Insurance Please note: This guide uses the words of the organisations listed.

Free Spirit

0303 303 0145 0207 288 6899 www.vitalise.org.uk bookings@vitalise.org.uk Short Breaks Bookings Team, 212 Business Design Centre, 52 Upper Street, London, N1 0QH

Free Spirit is a specialist travel insurance policy for people of any age with pre-existing medical conditions and disabilities. You can apply either by telephone or by visiting the website. There is a £10 discount for online purchases. Further details including the Policy Booklet are available on request or from our website. Terms and conditions apply.

0845 230 5000 www.freespirittravelinsurance.com contact@freespirittravelinsurance.com Free Spirit travel insurance, Stansted House, Rowlands Castle, Hampshire PO9 6DX

40  Benefits and Help/Insurance


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

Holiday Information Guide feedback form. We would find it really useful for future publications if you would kindly take two minutes to fill out the form below and send it back to the FREEPOST address. Thank you! FREEPOST RRZB-XGUB-LBBA, Hft’s Family Carer Support Service, 5/6 Brook Office Park, Folly Brook Road, Emersons Green, Bristol, BS16 7FL 1. On a scale of 1 to10 (1 = not useful, 10 = very useful) how useful do you find the following features in the guide? Please write a number which reflects your opinion from 1 to 10 in each box. Layout

Activities symbols key

Level of support key

Text of listings

Pictures

Any other comments / suggestions: ............................................................................................ ..................................................................................................................................................... ..................................................................................................................................................... ..................................................................................................................................................... ..................................................................................................................................................... 2. Have you been on one of the holidays or used an organisation in this guide? Yes No 3. If you have been on a holiday or used an organisation which is not featured in here but you feel would be good to list in this guide, please give their details: Company name........................................................................................................................... Telephone.................................................................................................................................... Email............................................................................................................................................ Website........................................................................................................................................ Address........................................................................................................................................ ..................................................................................................................................................... 4. Do you ever access this guide via our website?

Yes

No

Comments / Suggestions for our online guide: ........................................................................... ..................................................................................................................................................... ..................................................................................................................................................... .....................................................................................................................................................

Many thanks!   41


FAMILY CARER SUPPORT SERVICE DATABASE FORM FREEPOST RRZB-XGUB-LBBA, Hft’s FCSS, 5/6 Brook Office Park, Folly Brook Road, Emersons Green, Bristol, BS16 7FL. Telephone: 0117 906 1751 Email: familycarersupport@hft.org.uk If you would like to receive family carer support mailings, which include 2 - 4 yearly News Digests, invitations to workshops and events we run, please fill in this form and return to the address above. If you are joining the database as a professional (not a relative) or on behalf of an organisation or group please state this on the form. Yours Details Please write in BLOCK CAPITALS Title ……… First Name …………………….. Surname ……………………………………………….. Date of Birth ..../..../…. Email…………………………………………………………………………. Address

…………………………………………………………………………………………………

………………………………………………………………………………………………………………. Telephone ………………………….. Mobile ………………………… If in future you wish to receive the following by email ONLY, please tick the relevant boxes; Family Carers Digest Please indicate whether you are a * parent * sibling *

Holiday Information Guide *

or other relative namely ........................

professional/organisation/support group ..............................................................................

My relative is living * with me/us at home * with another relative * at residential school/college * in registered residential care * in supported living * other, please specify……………………………………………………………………………… Please give your relative’s Date of birth ……../………/………… Gender Male/Female Any syndrome or condition……………………………………………………………………………… We would like to know that we are reaching all groups in the community. Please indicate how you identify yourself: White British White and Asian White and Black African White and Black Caribbean White other Mixed other Pakistani Bangladeshi

British Asian Black African Black Caribbean Black other White Irish Indian Chinese Asian other

Data Protection fair collection statement – All information that we hold concerning you as an individual will be held and processed by the charity strictly in accordance with the provisions of the Data Protection Act 1998. Such data will only be used by Hft’s Family Carer Support Service to provide you with information about our Charity’s activities and for related purposes. We will not, without your consent, supply your name and addresses to any third party except where (1) such transfer is a necessary part of the activities that we undertake, or (2) we are required to do so by operation of law. However, should you tell us of a significant change of circumstance that affects your interest in any other of Hft’s services we will assume you expect us to share this with the relevant department. This means that if you have joined the database of more than one Hft department you will only need to tell us once, for example a change of address or family bereavement. As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you. Should you have any queries concerning this right, please contact Holly O’Sullivan Jones on 0117 906 1751.

Your signature ___________________________

Date __________________


Hft’s Family Carer Support Service Hft is a leading national charity supporting people with learning disabilities to live more fulfilled lives. This Holiday Guide has been put together by Hft’s Family Carer Support Service (FCSS). We provide free advice and support to family carers who have relatives with learning disabilities. Anyone is welcome to contact us to: • Get one to one support by telephone, email or letter • Come to one of our workshop courses for family carers across the country. Recent workshops have been run for parents with young people in transition, family carers from black minority and ethnic communities as well as for relatives learning more about personalisation • Get our Family Carer News Digest about policy, practice and care issues that affect you • Join our Family Carer Database and get the latest news, updates and invites to events and workshops in your area • Get free resource packs on topics such as the Mental Capacity Act. These are also available to download from the Hft website – www.hft.org.uk/familycarersupport We work in partnership with other organisations and are part of the National Family Carers Network (NFCN) and the National Valuing Families Forum (NVFF). To find out more about how we can help you, please call 0117 906 1751 or email familycarersupport@hft.org.uk. We can use a telephone translation and interpreting service for people who have English as a second language.


Holiday Information Guide 2013 – Family Carer Support Service – www.hft.org.uk

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