CUSTOMER SERVICE IN THE AGE OF INTERNET: SEE PAGE 14
Volume 2 | Issue 19 • May 7 2015
PISO POWER W E E K LY
S H O P P E R S
CELEBRATE YOUR MOTHERS DEDICATION SEE PAGE 6
G U I D E
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William Crase Editor, Graphics Design, Author and Contributor.
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DIGITAL EDITION Copyright Š 2013 by Piso Power All rights reserved. This magazine or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the publisher except for the use of brief quotations in a book review. Published in the Philippines Piso Power Weekly Shoppers Guide Silver Homes Subdivision, Sadaan Midsayap Cotabato, 9410 Philippines www.pisopower.net
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Content Celebrate Your Mothers Dedication
Page 6
This Sunday is Mother’s Day and while I know all of you have already figured out how to celebrate the mother in your life. Being a mother is worth celebrating. Motherhood is the most complicated profession ever that does not need any educational background. But it needs qualities that will make her the most role model of everyone especially her children.
Customer Service In The Age of Internet Page 14 Customer service traditionally mean a one-on-one interaction with the clients to solve problems. But nowadays, this system has a lesser impact and cost more money and time spent in solving problems instead of preventing it to happen. For small business owners, it is imperative to check how customers want to get convenience and easy access for their daily activities. Photo Attributions: Uptown Fitness Center Ad “Happy Fitness Woman Lifting Dumbbells” Image courtesy of stockimages at FreeDigitalPhotos.net “Female Instructor Showing How To Lift Dumbbells” Image courtesy of stockimages at FreeDigitalPhotos.net “Eat Healthy, Stay Fit. Smiling Chinese Girl” Image courtesy of stockimages at FreeDigitalPhotos.net “Woman In Sportswear Jumping With Joy” Image courtesy of stockimages at FreeDigitalPhotos.net Insurance For The Future “Insurance Post-it Note Shows Financial Security And Coverage” Image courtesy of Stuart Miles at FreeDigitalPhotos.net Ground Beef Feied Rice Recipe Photo by “ kittencal “
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We Launched A Brand New Website On April 27, 2015 we soft launched our new and improved website in order to test new features and to get an overall feel of the improved design. May 07, 2015 we will be officially launching the site to the public, if you would like to preview the site before then, feel free to. We would like to hear your feedback on the new layout and any suggestions that you might have on how we can improve on it in order to better serve you.
05
07
15
LAUNCHED MIDSAYAP MUNICIPAL WEBSITE HOME
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Celebrate Your Mother’s Dedication This Sunday is Mother’s Day and while I know all of you have already figured out how to celebrate the mother in your life. Being a mother is worth celebrating. Motherhood is the most complicated profession ever that does not need any educational background. But it needs qualities that will make her the most role model of everyone especially her children. Mother is the most saintly person of unmatched giving, patient, faithful and prayerful woman who knows her life’s work is to be a wife and a mother. Motherhood is a full time job and one of the most exhausting jobs there is. But it doesn’t mean we get given a get-out-of-marriage for free‟ card until your kids have left the house. We have to continue to maintain a healthy marriage throughout motherhood. Having a healthy marriage will create a healthy family and a healthy “you” as a mother. When there’s insecurity, resentment or dissatisfaction in our marriage it reflects in the whole family.
children are not perfect but should not tolerate their whims and caprices. Our mothers cannot whine or complain when things get tough. She is always ready to give a helping hand to every member of the family.
Giving tribute to all the mothers is a must to show our respect, love and care towards our mothers and to honor her for The “heart” of the family is what she is, who always everything she done for us and the sociat the side of the “head” of the family. She assume ety. the post whenever the father goes out to earn a livWritten by Erlmarie P. Crase ing. She always understand that her
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ER CO RN CI PE RE
Ground Beef Fried Rice Rating: 5 Stars
Servings: 4
Total Time: 35 Minutes Photo by “Kittencal”
Prep Time: Cook Time:
Ingredients 1 lb ground beef (or use half ground beef and ground pork) 5-6 large garlic cloves, chopped (not minced the more garlic, the better!) 1⁄4 teaspoon ginger powder or 1 teaspoon minced fresh ginger 2 tablespoons oil (not olive oil) 1 red bell pepper, cut into about 1/2-inch pieces 1 1⁄2 cups small broccoli florets 3 cups cold cooked white rice 3 -4 tablespoons soy sauce 2 teaspoons dark sesame oil 4 green onions, chopped salt and pepper (optional)
15 Minutes 20 Minutes Directions
1. In a wok or a large skillet brown the ground beef with garlic and
ginger over medium heat (about 10 minutes) breaking up into small pieces; drain the fat, then transfer to a bowl. 2. Heat 2 tablespoons oil in the same skillet over medium-high eat until hot. 3. Add in bell pepper and pea pods; cook for 3 minutes or until bell pepper is crisp-tender, stirring occasionally. 4. Stir in the cold cooked rice, soy sauce and sesame oil. 5. Return the cooked ground beef back to the skillet; toss to combine and heat though, then stir in the chopped green onions. 6. Season with salt and pepper and more soy sauce if desired.
Recipe by “kittencal” and was found on www.food.com
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Customer Service In the Age of Internet Customer service traditionally mean a one-on-one interaction with the clients to solve problems. But nowadays, this system has a lesser impact and cost more money and time spent in solving problems instead of preventing it to happen. For small business owners, it is imperative to check how customers want to get convenience and easy access for their daily activities. Customers expect faster processing, they want quicker responses to their inquiries and they are becoming accustomed to a more personal and more frequent attention. In the presence of internet, Customer service turned out to be different. It enables customers to access Frequently Ask Questions (FAQs), chat online with support staff, trade with one another via message boards and lot more. One of the most popular right now is the online customer service because very few customers these days have less patience to wait on the phone, especially since they are often put on hold. It gives businesses a low or no cost way to communicate faster and more frequently with their customers. The more and better attention and time you give, the more responsive they will be to your offers. As small business owners, it is our responsibility on how to implement new cutting edge strategies to improve customer service in a digital age. As we move from traditional forms of customer service into the Age of the Internet we should embrace innovation and technology in order to better serve our customers. Customer service is key for the success of any business, without customers you have no business. Addressing customers issues and resolving them quickly will insure you that they will become a longtime customer and return to business with you. There are many ways you can improve your customer service digitally, and provide convenience to your customers. Creating your own website with live chat support and feedback/ comment features is one of the best thing to invest when you are determined to improve customer service. Written by Erlmarie P. Crase
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