Tripmate F430

Page 1

DESCRIPTION OF COVERAGE

Part A

For Passengers of

The Pre-Departure Cancellation & Change Waiver & Best Price Guarantee Benefits of this Part A are provided by Apple Vacations.

Schedule of Benefits - Part A Benefit

Maximum Benefit Amount

Pre-Departure Cancellation & Change Waiver......Trip Cost AV-OK Plus Optional Benefits Best Price Guarantee............................Amount of Savings And Fuel Surcharge Protection

Pre-Departure Cancellation & Change Waiver

Total Vacation Security Plan

IMPORTANT The following types of bookings are not eligible for coverage under this Plan: 1) ski packages; 2) groups of 20 or more people; 3) or travel to Belize.

The Apple Pre-Departure Cancellation & Change Waiver allows you to cancel or change your vacation up until the flight check-in is closed (approximately 1 hour prior to your scheduled departure time), except for “no shows” and “no show” related cancels. For last minute cancels, call 1-866-860-AVOK no later than 1 hour prior to your scheduled departure. “No shows” include passengers who arrive at the airport or at the gate too late to travel, or who fail to have the required passport and other necessary travel documents. When a cancellation is made during a penalty period your charter/land only cancellation penalty will be refunded in Apple Vacations’ Travel Certificates (redeemable through the original booking agency), with the balance of the refund made in the original form of payment less the nonrefundable AV-OK plan payment. The entire refund will be in the original form of payment if you purchased the cash back option at the time of booking. Scheduled airfares, including non-refundable airfares and airline penalties, are covered, with all refunds made in the original form of payment. The AV-OK plan payment will be deducted from any refund. Apple Vacations’ Travel Certificates may be used like cash when purchasing an Apple Vacation, are valid for one year, are nonrefundable and non-transferable (issued only in the name of the passenger who cancelled) and may not be redeemed for cash. Apple Vacations’ amendment fees are waived under this coverage.

Apple’s Best Price Guarantee Provides protection from fuel surcharge increases imposed after deposit. In addition, if a lower priced charter fare-class becomes available after deposit, you can claim the savings without paying a reactivation fee. If we advertise a discount on the exact same vacation that you have booked (same date, flight, schedule air fare-class, duration of stay, hotel, and room category), you can claim the savings prior to departure without paying a reactivation fee. This does not apply to Air Only, Square Deals, special packages and booking daterestricted sales. Many added values offered by hotels are booking-date restricted and may no longer apply when you activate the Best Price Guarantee.

Claims Procedure – Part A To make a change to your existing booking or to “claim the savings” under the Best Price Guarantee or to cancel your vacation prior to departure, contact your travel agent who will notify Apple Vacations. For all post-departure travel insurance claims (and for pre-departure cancellation claims for ski packages, Group Department bookings of 20 or more people and Belize not covered under Apple Vacations’ Pre-Departure Cancellation Waiver) contact Trip Mate at 1-866-389-5378 or report your claim on-line at www.tripmate.com. Apple’s Best Price Guarantee & Pre-Departure Cancellation & Change Waiver is not applicable for ski packages; Group Department bookings of 20 or more people; and travel to Belize.

For residents of New York only: The Pre-Departure Cancellation & Change Waiver & Best Price Guarantee Benefits may be purchased separately without purchase of the Travel Protection Plan.

Edition: 02/2012

Page 1

Page 2


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.