ORDERING INFORMATION Contact Us
Phone: (800) 827-1654 • Fax: (563) 547-5792 • info@plantpeddler.com • www.plantpeddler.com
Sales and Ordering
Plantpeddler products are supported through the following market channels: Young Plants: All products are represented by leading brokerage companies throughout all regions of North America. If you do not have a supporting broker, please contact us to get your order booked and directed to a trusted broker. We proudly work through the following brokers– USA: Ball Hort. Co., BFG, Carlin Sales, Eason Horticultural Resources Inc., Express Seed Co., Grif½n, Henry F. Michell Co., Leo Berbee Bulb Co., McHutchison, and Vaughan’s Horticulture. Canada: Ball Superior. Finished: Order direct from Plantpeddler and several Finished Plant brokers. Our sales force is ready to serve your needs.
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Booked Orders: Our seasonal capacity has limits. We anticipate selling out that capacity at all peak seasons. If you are interested in growing and retailing our products, we highly recommend you book as early as possible. Lead times vary with product line, genetics, and form to be produced. Please inquire for crop speci½c lead time information and Early Order Discount programs. Availability: When your needs change during the seasons, we are here to help you ful½ll them. Current availabilities are published on our website daily, and you can also request to be added to the email availability group (Young Plant and/or Finished). Volume Discount: Annual volume discounts are available for all products. For Young Plants, discounts apply on all combined product lines shipped October 1, 2021 to September 31, 2022. Finished products have annual and seasonal volume discounts based on historical volume, and/or pre-booked orders. If a higher volume level is reached in season, it will not be retroactively applied to orders already shipped. EOD: Book your orders early and save even more!! For Spring Annual orders, receive an early order discount of 3% on all orders received by Plantpeddler on/or before October 31, 2021 (½rm date). There is a separate EOD for Mums and Poinsettias of March 10, 2022. These discounts are above and beyond your “Volume Discount”. Quotes: Looking to grow your volume with us? Please request a quote. This request can be through your broker or Plantpeddler Customer Service. Pricing: All prices are subject to change without notice. Delivery charges are applied based on product type and service provider. Fuel surcharges may be applied as deemed necessary to offset volatility in energy costs. Minimum Orders: The order minimum for Young Plant products is 200 rooted cuttings. Minimums vary for BumpUp and Finished products based on product and region. Orders under minimum are subject to surcharges.
Tag Program: Tags are available for all varieties we carry, inventoried at Plantpeddler, pulled to match your order, and shipped with your plants. The default tag ratio for all orders is a “one to one” basis unless clearly speci½ed with the order. Please note “no tags” or a “tag to liner ratio” if applicable. You can place a bulk seasonal tag order and receive a single pre-season shipment. The tag minimum and multiple for Begonias, Dipladenia, Geraniums, and Impatiens Interspeci½c Hybrids is 25. For all other liner products, the tag minimum and multiple is 50 per variety. Please note, tag requirements vary by breeders.
Claims: Complete customer satisfaction is our goal. Please call (800) 827-1654 immediately if you experience any problems or are unhappy with our product. As your grower, we will do everything possible to ensure your satisfaction. Please report all claims within 48 hours of receipt. All preliminary claims will be closed after 30 days. Cancellations & Order Changes: Cancellations for booked orders are not accepted within 12 weeks for BumpUp products, 8 weeks for Begonia RC products, and 6 weeks for all other RC products in advance of the scheduled ship date. A restocking fee may apply for cancellations of orders which are in the shipping process. Subject to availability, we will make every effort to ful½ll order adjustments made within 2 weeks of the scheduled ship date.
Cold Weather Shipping: Plantpeddler has no control over weather and shipping perils which may delay or damage products. We are committed to making every effort to ensure lowest cost, but secure delivery. During cold shipping periods winter boxing and heat packs (at a minimal cost) will be utilized to protect shipments. If the low temperature at the receiving facility is sub-freezing, we will use priority/overnight delivery options. Call us at (800) 827-1654 if you wish for us to delay shipping or use a lower cost (slower) method. Please note you will assume the risk for frozen and/ or overgrown product.
Visible & Hidden Damages: Please closely inspect all boxes BEFORE you sign for them. Note all damages on the shipping documents. Most freight companies will honor only those claims listed on the original shipping documents. For Grower Truck deliveries, please note on the BOL when signing for the delivery. Warranty: Plantpeddler, Inc. disclaims all expressed or implied warranties, including, but not limited to, merchantability, title, non-infringement, and/or ½tness or a particular purpose. We do not warrant that plants will be free of disease, bacteria, virus, genetic defect, mutations, syndromes, insects, or other pests. We make no warranty for crop yield, crop quality, or merchantability of the crop. Plantpeddler, Inc.’s liability, under any theory of liability, arising out of or in connection with the sale of plants or otherwise will not exceed the purchase price of the plants. Plantpeddler, Inc. will not be liable for incidental or consequential damages of any sort, whether direct or indirect.
Culture & Care: Your success matters! Please contact us for growing culture and post-harvest care information. Our team is here to help. If we don’t have the answers, we will ½nd them for you. Also, visit our website at www.plantpeddler.com. Breeders Rights and Trademarks: A majority of the genetics within this catalog are patented and no propagation is allowed. Additionally, series and variety names are trademarked and copyrighted; use of these names without breeder permission is strictly prohibited. Please inquire with any questions.
FARGO •
DULUTH •
MINNEAPOLIS •
GREEN BAY •
ZONE 1
SIOUX FALLS •
MADISON •
ZONE 3
• GRAND RAPIDS • MILWAUKEE
DETROIT •
• PITTSBURGH
CHICAGO •
DES MOINES •
ERIE •
ZONE 2
OMAHA • SPRINGFIELD • • KANSAS CITY
INDIANAPOLIS •
COLUMBUS •
• ST. LOUIS • LOUISVILLE
OKLAHOMA CITY•
GROWER TRUCK SERVICE REGION
