NHS Stepping Up - Spring

Spring 2014 2015 Spring/Summer

Stepping Up Stepping members newsletter

Wedding bells on stroke unit Cooking good ÂŁ3 million Patient in firstnew everhospital weddingkitchen reception on unit New surgical and medical centre Top rating from CQC UKTop first banding for kidneyfrom cancer surgery CQC Building ourTrust newAwards outdoor play area Pride of

Contents

Welcome

3-11

Welcome to our latest edition of Stepping Up. Most of you will be aware that we’ve been in the news for different reasons these last few months. Alongside many heart-warming and positive stories, there has been coverage about our A&E struggles and the start of the trial.

News

12-13 Features

We had unprecedented numbers of very ill, elderly patients through our emergency department at the start of this year. Many had respiratory conditions and needed a hospital bed, which led to serious capacity problems. Staff worked incredibly hard to deal with this extraordinary situation, whilst ensuring that safety was never compromised. Patient safety will always be our priority and we were grateful for the tremendous support from the local community for our approach.

The trial of Victorino Chua, the nurse accused of murdering and poisoning patients with medical supplies at Stepping Hill Hospital in 2011, started in January. We are unable to comment on the trial while it is ongoing, but our thoughts remain with the patients and their families.

Our new financial year starts in April and will, once again, bring a host of challenges and opportunities. The cost of running our organisation is much higher than the money we now receive to pay for it, and that has left us with an urgent need to be more efficient and innovative. Our future depends on strong collaboration, as well as our own strong performance, and working in partnership is more important than ever. You can read more about plans to transform services through partnership on page 6.

14-15 Staff Focus

16-20 Awards & Achievements

Despite the pressures, I am delighted that we have continued to achieve some excellent results, as well as invest in patients services. We have retained the top banding in the Care Quality Commission intelligence monitoring report. Our new £3 million kitchen has opened and building work is underway on our new £17 million surgical and medical centre. You can read more about these in the news section, pages 3 to 11.

There is also a special section about our Pride of Trust staff awards. We were pleased to be officially listed as a top 100 healthcare employer, and valuing and recognising staff is an integral part of being a good employer.

All our awards and achievements are covered on pages 16 to 20.

Your feedback is important as it helps us continuously improve our membership engagement. Thank you to everyone who responded to our annual members survey. The results are on pages 24.

21-23 Events Events

We’re pleased the results show you enjoy reading this magazine and find it helpful in keeping you up-to-date with our news. We were already aware however that you don’t want us to spend much money on producing it.

We have always kept production costs absolutely minimal, but from the next edition onwards Stepping Up will include advertising to help cover the costs. We hope you agree that this is a positive step forward.

The next edition will be in September, just before our annual members meeting.

24-31

Thank you for your continued support.

Members and Governors Gillian Easson, Chairman Page 2

Spring/Summer www.stockport.nhs.uk

News

Cooking good Patient food is set to improve further thanks to a new state-of-the-art hospital kitchen

The ÂŁ3.3 million kitchen and equipment will help catering staff cook and deliver almost 3000 meals a day to patients and staff.

As well as providing more space for over 50 catering staff, the new building has more natural light and better air control.

It also includes new equipment for a quicker and better quality service.

Programmable combination ovens and a temperature controlled preparation room mean that more food can now be cooked faster and at a better quality. New heat preserving trolleys which ensure patients always get a piping hot meal are also part of the improvements.

Head chef Simon Norris and catering manager Craig Bradford

“The old hospital kitchen was a tired and cramped environment and we are delighted we have been able to replace it. Serving healthy, nutritional and tasty food is a vital part of the care Stepping Hill Hospital provides, and the new kitchen will be a great help in carrying out that service.� - Paul Holt, Director of Estates and Facilities Page 3

Artist’s impression of the new centre

New £17 million surgical and medical centre Work is underway on a new £17 million surgical and medical centre building to further improve services at Stepping Hill Hospital.

The centre will be based near to our A&E department and will open in 2016. A number of old wards around the periphery of the hospital site will be demolished once the new patient building opens.

Stepping Hill Hospital has 17 operating theatres, carrying out over 600 operations a week. The two new improved operating theatres will replace the old facilities providing surgery.

The three-storey building will re-provide around 150 beds, and house an acute medical unit, surgical assessment unit, two operating theatres, a short stay surgical unit and wards for general surgery and urology patients.

Thank you for ‘Healthier Together’ consultation support The Healthier Together consultation - which asked the public their views on which hospitals in Greater Manchester should become ‘specialist hospitals’ carrying out emergency surgery closed last October.

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The latest information about responses shows that Stockport had the second highest number of responses in Greater Manchester, after Wigan, with over 4,000 local people giving their views.

This was an important consultation on the future of our services at Stepping Hill Hospital, and we are grateful to everyone who made their views known. Thank you.

The responses are now being independently evaluated. We do not expect any decisions until the summer.

Dr Colin Wasson, head of surgery, played a key role in the consultation

Spring/Summer www.stockport.nhs.uk

National Reports Give Thumbs Up To Quality Of Care We have retained our top rating from the Care Quality Commission (CQC) The rating system, which was introduced in 2013 by the CQC, is known as the intelligent monitoring report.

It uses 150 measurements, including patient experience, infection rates and mortality, to rank hospitals.The monitoring tool has six bands (with band one the worst and six the best) - and we are in band six.

Hospital-level Mortality Indicator (SHMI) and compares the expected number of deaths with the actual number recorded within 30 days of the patients’ discharge.

The rating takes into account factors including diagnosis, age and sex.

The Care Quality Commission uses the bandings to prioritise their inspections

Stepping Hill Hospital is one of only two hospitals in Greater Manchester to retain the best ranking (alongside The Christie) in the Care Quality Commission intelligent monitoring since 2013.

A national report has also shown our hospital as improving its mortality indicator.

The score is known as the Summary

The latest report shows that Stepping Hill Hospital has an indicator of 90, which is approximately 10 points better than the national baseline average of 100.

In the latest report, we are one of only three hospitals in Greater Manchester (along with The Christie and Salford Royal) to receive the top ranking.

Did you know

Saline poisoning trial Readers will be aware that the trial of Victorino Chua, is, at the time of writing, currently underway in Manchester. The staff nurse is accused of murdering and poisoning patients with medical supplies at Stepping Hill Hospital in 2011.

The trial is expected to last for several months, with an estimated end date around May 2015.

We are unable to comment on the trial while it is ongoing. However, our thoughts remain with the patients and their families. We would like to thank everyone for their continued support during this difficult period.

US An independent review of our training programme for medical students from the American University of the Caribbean has been very positive about all areas of training.

The review team particularly felt that obstetrics and gynaecology, and psychiatry were areas where we exceed expectations compared to a number of other training sites.

We have over 830 healthcare assistants working in Stepping Hill Hospital and the community, supporting other nursing staff and caring for patients.

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Changes and challenges 2014 was a challenging year in the NHS, and 2015 will be no different, with further changes both nationally and locally. We have plans in place to meet these challenges, and the key areas are outlined below.

Building a Sustainable Future The cost of running our organisation is much higher than the money we now receive to pay for it, and that has left us with an important need to be more efficient and innovative. Our strategic programme, ‘Building a Sustainable Future’, is helping us to deliver important cost improvements.

The programme focuses on seven areas including service transformation and income generation. There are currently over 40 ‘live’ projects, and successes so far include our new pharmacy shop.

Southern Sector Partnership Our formal, long-term collaboration with East Cheshire NHS Trust, Tameside NHS Foundation Trust and University Hospital of South Manchester NHS Foundation Trust continues. It aims to make the most efficient use of resources and strengthen each of our organisations through a single managed network offering high quality care.

National targets

There are over 80 standards, which are set nationally, regionally, locally and internally – that help to provide the best possible care and experience for our patients.

Meeting the 4-hour A&E target has been a real challenge for us, particularly over the winter months, and we will continue to work hard to address this in 2015.

You can find out more about our current performance on our website.

Our performance is measured by how quickly we do things, how well we do them and covers areas such A&E waiting times, inspections, waiting times for scans, operations, cancer and stroke treatment, patient feedback and infection prevention.

Stockport Together Four partner organisations – Stockport NHS Foundation Trust, NHS Stockport Clinical Commissioning Group, Pennine Care NHS Foundation Trust and Stockport Metropolitan Borough Council – are working closely together to develop a single plan to ensure that the best possible care is provided to the people of Stockport.

The group is working in four areas: proactive care, prevention and empowerment, urgent care, and planned care.

Healthier Together Review The Healthier Together consultation took place in 2014 – proposing that Greater Manchester could have up to five ‘specialist hospitals’ - while others become ‘local hospitals’ carrying out planned procedures, but not emergency surgery. All ten hospitals in Greater Manchester currently provide emergency surgery, including Stepping Hill. See page 4 for more information.

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Spring/Summer www.stockport.nhs.uk

Would you recommend us?

The national Friends and Family Test asks patients if they would recommend our services. We are now asking patients in all areas: inpatients, A&E, maternity, outpatients, day cases and community health services.

Since the Friends and Family Test started

in April 2013, we have achieved an overall score of 92% of patients saying they were “extremely likely” or “likely” to recommend us every month.

If you use our services, be sure to take the survey yourself to let us know if you would recommend us.

A new service at Stepping Hill Hospital is in place to support carers in Stockport.

The Carers Information Point, inside the hospital’s Poplar Grove entrance, brings local groups together to provide a range of advice and information services for carers.

A carer is someone of any age who gives unpaid help and support to family members or friends who cannot manage on their own, often due to a long term illness or disability. It is estimated there are nearly 32,000 carers across Stockport, providing an average 18 hours of unpaid care and support each week.

Caring can be a difficult and strenuous role, and in supporting others carers need their own forms of support.

The Carers Information Point provides joined up advice from Signpost for Carers, involving several local charity and support groups including Age UK Stockport, Alzheimer’s Society, Beechwood Cancer Care Centre, For Local Advice and Guidance (FLAG) and the Stroke Association.

To contact the Carers Information Point just drop in to the hospital’s Poplar Grove entrance, or call them on 0161 419 5780.

Young sensory garden A new revamped outdoor area to brighten up the stay of children staying at Stepping Hill Hospital is now complete.

Charity MedEquip4Kids raised money to help build a brand new fun and friendly outside area for the Tree House children’s unit. This was to replace the old area damaged by a storm in 2013.

The new design is based around a sensory garden. It includes a track for

younger children to ride cars, quiet areas for children who may be distressed, a separate area for teens, and access for children in beds or wheelchairs.

Head of children’s services Claire Woodford said, “Helping children and families to relax and enjoy themselves is a key part of their care and recovery from illness. This fantastic outdoor area will be a big help for this. We want to thank MedEquip4Kids, councillor Wendy Meikle, and everyone else whose kind donations have helped make this happen.”

Watch the videos at www.stockport.nhs. uk on our trust tv page.

The new outdoor area will be enjoyed by thousands of young patients.The Tree House children’s unit sees over 21,000 young outpatients each year, with 11,000 admitted as inpatients for conditions ranging from minor surgery to long-term or repeated care.

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News

Friends & Family Test:

New Carers Information Point

Specialist stroke centre set for

EXPANSION

Our specialist stroke centre is set to become a ‘hyperacute’ unit, taking on more patients from the south Manchester area and beyond. It will also see us taking all patients from East Cheshire from April 2015.

The centre is currently one of only three specialist units in Greater Manchester, offering clot busting treatment and other advanced services for stroke. Previously the three centres saw around 30% of all people in the region with a stroke, but from April 2015 will see 100%. The

change is expected save more lives as anyone suspected of having a stroke will be taken straight to a specialist unit.

We currently treat around 700 stroke victims a year.

Our patients have ranged from 21 to 104 years old, with the average patient staying in our hospital for 22 days.

#proud2nurse We have been supporting the Nursing Times’ #proud2nurse campaign.

Here are some of our nurses promoting their proud support for the campaign.

Patients spend at least 90% of their time on the stroke unit to maximise their recovery.

The unit has a full rehabilitation programme, physiotherapy gym and therapy rooms.

A team of physiotherapists, occupational therapists and speech and language therapists focus on providing patients with more control of their rehabilitation.

Global tracheostomy lead Our hospital staff are at the forefront of a major international initiative to improve the safety of patients with tracheostomies.

They are part of the Global Tracheostomy Collaborative, an education and training project for doctors and nurses who care for people with tracheostomies.

A tracheostomy is a tube in the neck which allows a person to breathe without the use of their nose or mouth. They are used for a wide variety of conditions, often to help recovery from severe illness and after complex head and neck surgery.

patients and their relatives are also encouraged to feedback to the team.

Dr Sadie Khwaja, project lead at Stepping Hill Hospital said, “All over the world, patients with tracheostomies have historically been overlooked, which is why the Global Tracheostomy Collaborative was started.

“The collaborative is ensuring these vulnerable patients can now have safer care, and I am delighted that Stepping Hill and our neighbouring hospitals in the Southern Sector Partnership are at the forefront of this work.”

The Global Tracheostomy Collaborative was established to help with training and education, and share best practice. The European division was recently launched with the help of former tracheostomy patient Professor Stephen Hawking.

Stepping Hill is one of the first hospitals in the UK to join the collaborative.

The project involves specially trained physiotherapists and speech therapists from an early stage. Tracheostomy

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Dr Sadie Khwaja

Spring/Summer www.stockport.nhs.uk

We have been confirmed as one of the UK’s top 100 Healthcare Employers in a survey.

The survey shows Stockport NHS Foundation Trust is among the best in the country in terms of relationships at work, staff engagement, having a healthy workplace, promoting diversity, and achieving work-life balance.

The survey, run by the Health Service Journal and backed by the national NHS Employers organisation, covered NHS organisations across England. The NHS is the fifth largest employer in the world, with 1.7 million staff and almost 500 different NHS organisations. Every NHS organisation had the opportunity to survey their entire workforce on how positive they were to work for.

“Staff are the jewel in our crown and we work hard to ensure they feel valued and supported in their work. We know what a difference this can make to patient care and experience.

We will always remain committed to supporting our staff to deliver the best possible care and experience for our patients.” - Ann Barnes, Chief Executive

A new service in Stockport has been set up to help guide young parents through first-time parenthood.

Mums and dads aged 19 or under can now receive home visits from a member of our Family Nurse Partnership from early pregnancy up until the child is two.

Family nurses are health visitors and midwives who have extra training.

They work with young parents and their families to provide the best outcome for their future health and wellbeing.

Kathy Crew, family nurse supervisor said, “This health programme recognises that pregnancy and birth are a key time for young parents to choose to engage with local services, enabling them and their child to be healthy, happy, and to do well in life.”

If you need any further information contact Kathy Crew, Family Nurse Supervisor on 0161 426 5175 or visit www.fnp.nhs.uk

Nurse’s World War 1 book now online The journal of a nurse who worked at Stepping Hill during the First World War, caring for wounded soldiers, is now available to view online.

Nurse Mary Hicks asked her patients to record their thoughts in her book through sketches, poems, messages and doodles.

When the First World War started, Stepping Hill became a military hospital and from 1914, most of the entries in Mary’s book came from soldiers. The pages reveal a mix of emotion and humour on the trials of the war, with many writing about missing their families and loved ones.

Did you know

The journal was missing for decades, but was rediscovered last year on the centenary of the start of the war. We have now scanned the 100-page book so it can be viewed on our website.

To take a look at this fascinating glimpse into the hospital’s past just visit www. stockport.nhs.uk and follow the ‘First World War’ link from the ‘About Us’ page (alternatively just type in www.stockport. nhs.uk/126/world_war_one )

Sally-Anne Bromley, Mary Hicks’ grand-daughter, with the journal

The site of Stepping Hill Hospital has grown up gradually over the years since it was founded in 1905. Around 35% of our buildings were built since 1995.

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News

A top Healthcare Employer

New service for young parents

We strive to make continuous improvements in our care.Your feedback on our services is one of the most important ways of helping us to do this.

“By the time food has arrived for inpatients, it is not always as hot as it should be.”

Here is an example of some recent improvements we have made following comments.

“I want to be able to see who is in charge as soon as I am on a ward.”

We have invested in new special heated trolleys which ensure that food is always hot when it arrives with patients.

We have introduced bright red uniforms for nurses who manage wards. See article below.

Simply Red We have introduced bright red uniforms for all nurses who manage wards, so they can be easily identified by patients and relatives.

highly visible, which will make it easier for our patients to identify them.”

The tunics have been introduced for nurses in charge of 55 wards across the hospital.

Charlotte Dent, Ward Sister said, “The new uniform looks smart and makes me feel even more professional. It’s going to make a big difference not only for patients, but also for their families to identify the senior nurse on the ward. It will be much easier for them at visiting times. They can spot me really quickly for updates about their relatives.”

The move comes following patient feedback showing they wanted to be able to spot quickly who was in charge on the wards.

Judith Morris, Director of Nursing and Midwifery said, “It’s important that we listen to, and act on patient feedback.

The new uniforms ensure that the nursing staff in charge of our wards are

Page 10

Previously, nurses in charge wore a navy coloured tunic. The new uniform is just one of around 20 different types worn by staff across the many professions working at the hospital.

Additionally 10 matrons, who are more senior nurses overseeing a number of wards, will also have a new look sporting a navy uniform with red piping.

At the touch of a button New Freephone information points for patients have been installed in the main entrance and A&E department at Stepping Hill Hospital.

Patients and visitors can make free telephone calls to six different services.

These include the local taxi firm, public transport information service, as well as help and support lines to give up smoking, eating healthier and have alcohol advice.

The auto-dialling service includes an inbuilt hearing aid loop system.

Margaret Gilligan, Patient Experience Matron said, “The more convenient we can make services, the more we can reduce any additional stress for patients and visitors when they are in our hospital.

The new phones save time and money, and are a great way to access a range of services at the touch of a button.”

Spring/Summer www.stockport.nhs.uk

News

THE

Our staff took up the ‘Cheshire Challenge’ following our non executive director Dr Mike Cheshire’s challenge to take part in healthy events. The challenge followed his own swim in the lake district.

Don’t drop the baby

Organised by Keith Lofthouse of the Adult Learning Disability Team, dozens of community healthcare staff took part in a mass bike ride at the East Cheshire Harriers cycle track in Ashton-underLyne. The team use a variety of bikes to help service users with their exercise, and staff used the cycles to ride hundreds of laps around the track.

A team of runners combined the Cheshire Challenge with their own fundraising activities for our dementia café project

The episode featured our midwife Debs Sivori giving help and advice to young Stockport couple Jay McAlister and Hazel De Jonckheere. The programme which is endorsed by the Royal College of Midwives shows how we can support and reassure nervous new parents-to-be.

Staff from our finance department took part in a walk in Lyme Park. 18 people and 2 dogs walked 8km each as their part in the Challenge.

And there were also a whole host of other individuals who took part in everything from jogging and swimming to dancing and karate.

If walls could talk…

New bright and bold signage, covering nearly all the walls in our A&E waiting areas, is helping people ensure they have come to the right place for their care.

Our midwives and maternity department featured in an episode of ‘Don’t Drop the Baby’ on BBC 3. The popular series focuses on first-time fathers who are terrified of their partner’s giving birth.

when they took part in the Stockport 10K run.

The designs and materials have been paid for by national NHS funding and promote alternative services to A&E, such as GPs and pharmacists.

The signage is part of a wide campaign to help combat the ongoing winter pressures experienced in A&E departments.

Dr Mahu Reddy, consultant and clinical director in our A&E department said, “We recognise that it can be difficult for people to know where to go for help

Our A&E department saw 837 people for animal stings and bites in one year (2013).

Dr Mahu Reddy with the new signage

when they are ill. The wall signs are part of a wider effort to help people make the right choice for themselves or their family, which in turn helps us. The more time we spend with people who don’t need to be in A&E, creates more congestion and difficulty in seeing the critically ill patients.

“We are grateful for the external funding for this, as it has allowed us to both inform people and brighten up our walls.”

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A day in the life of an

A&E Nurse 12:30pm My working day begins. Shift patterns rotate from early mornings to late evenings, but this is the midday session.

I get a quick summary from the nurse in charge of the patients currently being treated in the department. It’s been a busy morning, but that’s typical. Our busiest days are often a Monday, rather than a Saturday as many people expect.

I qualified as a nurse eight years ago and have been working here for just over a year now. I enjoy the fast pace of work, the numerous challenges we face each shift and providing the initial lifesaving care for critically ill patients.

Tom Jackson, a staff nurse in our Emergency Department describes a typical working day.

The youngest patient I have seen was just two days old, and the oldest was 104, so my work is very varied.

Sometimes our patients come with the police, usually mental health related, or for challenging people. One of the most unusual cases I dealt with was when a man had been stabbed in Macclesfield, but managed to drive himself here, with the knife still in him. Driving in that condition had made his injuries worse. I still don’t know how he managed it.

1:00pm We rotate around different areas of the emergency department on a daily basis. These areas are walk-in triage, ambulance triage, treatments and outstanding actions, majors and the resuscitation room. On average there are 12 nurses working on every shift.

take a brief summary from the patient about their health history and record vital health signs to assess their condition.

The patient is then prioritised into a category of urgency from Red, Orange, Yellow, Green and Blue.

I carry a special i-pad with me at all times, which tracks the patient’s details and all the treatments carried out. It’s helpful to get an instant picture of their progress with no need for paperwork.

Today I am working in the resuscitation room which can be very demanding. The patients we see will require resuscitation, which means they may be in a very serious condition. We look after patients with conditions such as heart attacks, strokes and many more life threatening illnesses.

1:15pm On an average day we see around 250 patients, but this winter has not been average and has brought massive extra pressures. We try to maintain the quality of care, despite the 4-hour target.

An elderly gentleman has come in by ambulance. He is brought to the resuscitation room team as the paramedic team has recorded his heart rate as 170, which is very high. He is assessed immediately in a cubicle and I run various tests, including an ECG (electrocardiogram) test to measure the electrical activity of the heart.

Triage is a French word for sorting. We

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Spring/Summer www.stockport.nhs.uk

The heart tracing is abnormal and showed ventricular tachycardia, which is a rapid heartbeat that starts in the ventricles. This is potentially a life threatening condition if it is not treated efficiently.

We need to give the patient an electric cardioversion which is an electric shock to stun the heart back to a normal heart beat.

The patient is alert and aware, but very scared which is really understandable.

We reassure him about his condition and how we can treat it. We explain about the cardioversion treatment we need to provide, and get his consent for it. In cases where patients can’t give consent, for example because they are unconscious we act on their behalf to preserve life.

2:15pm As cardioversion treatment is uncomfortable, we give the patient a strong painkiller and sedate him.

When the electric shocks are applied to a patient’s heart it is always a tense moment for the team, but thankfully his heart quickly reverts to its normal rhythm.

I monitor the patient closely to check that his heart rate remains constant and his blood pressure is normal

3:30pm The patient’s heart rate has thankfully returned to normal so we prepare to move him onto a medical ward and the care of a cardiologist. He thanks us for ‘saving his life’ and we see him on his way.

It is always a great feeling to be thanked in this way. A brief respite gives a good opportunity to eat my sandwiches for lunch.

4:20pm Another patient enters the resuscitation room. This time the patient has come through the triage service and needs urgent care. This is a man in his 40s suffering from severe tongue swelling.

He has difficulty speaking and is unable to swallow his saliva due to the swelling.

The most common cause of this is anaphylaxis, a severe allergic reaction, so we take tests and check his history.

4:45pm

7:40pm

Anaphylaxis is not the cause in this case.

The patient had an operation to remove a lump from underneath his tongue several days ago, and the problem may well be linked to this. A senior consultant is brought in to urgently check the patient. I monitor the patient and ensure IV access, whilst reassuring him.

The patient is ready for the operating theatre and the porters transport him.

We see people after all manner of accidents, and road casualties are fairly common.

5:30pm The patient has suffered from an infection linked to the previous operation.

We administer intravenous fluids and antibiotics to the patient.

He is going to need specialist treatment which is not available at our site, so we prepare the patient to go to another hospital by ambulance; the same place where he received his surgery.

Different hospitals have different specialties. Sometimes patients are transferred to us, for example stroke, and sometimes we need to transfer to others, such as patients with burns or facial injuries.

6:30pm We treat all manner of conditions in the emergency department. The two cases earlier could have been life-threatening, though thankfully in both cases they did not get to that stage.

In other cases people can have an accident which may not be life threatening, but can still be very painful, like the patient just brought in by ambulance.

This is a younger man, a cyclist who has been knocked off his bike by a car and broken his arm. We examine the patient to find out how bad his injuries are and arrange for x-rays to be taken.

6:50pm The cyclist has two fractures in his arm and is in a lot of pain. We administer IV morphine to the patient to reduce his pain, reassuring him as we do so. He needs surgery so we begin to prepare the patient for this.

Part of the preparation is cleaning the wound, which is a job I take on. As the patient is in pain this is a delicate process, though thankfully the morphine has helped.

This patient’s injuries are very painful, but thankfully there is no reason why he will not recover, which is sadly not always the case. On average we deal with one death in A&E every day. It can be hard, however it is part of our job and we have to deal with it so that we can carry on with caring for others.

The most difficult thing to deal with is the death of a child or a serious trauma. It affects the whole team.

Features

1:45pm

8:30pm The working day is finally coming to a close. I check on the schedule for tomorrow’s work and hand over to the nurse taking over my area.

As we work in rotation tomorrow I will be working in the majors area, which provides care for patients with moderate to severe conditions.

By 9pm its time to drive home for some well-earned rest. I’ll be starting my shift at the same time tomorrow, for another tiring but rewarding day.

“I enjoy the challenges I face every day, you never know what’s going to come through the door. It’s certainly never boring.”

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Pride of Trust Awards Our annual ‘Pride of Trust’ award ceremony celebrates our most dedicated staff; those who make a real difference.

The event brought together our gala awards, celebrating success and long service award ceremonies from previous years. It gave us an opportunity to recognise and thank some of the exceptional individuals and teams who work here, and also those who have given so many years of service.

Over 200 staff attended and our guest of honour was John Amaechi OBE, an internationally renowned retired basketball player, author and performance coach originally from Stockport.

David Watts, a professional basketball player from Manchester Giants basketball team helped with the raffle, and Bob Blakeley from BBC1’s The Voice provided the end of evening entertainment.

The event was totally funded through sponsorship and the raffle raised over £750 for our dementia café project. It was held at the Cheshire Conference Centre, Stockport County Football Club.

Congratulations to our winners, 25 and 40 year long service staff and also those who received a qualification, supported by the trust.

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Spring/Summer www.stockport.nhs.uk

Patient Choice award

Outstanding newcomer of the year award

Suren Beebakhy, Staff Nurse, Community Healthcare – sponsored by NHS Professionals who were also the main event sponsor

Christine Griffiths, Advanced Nurse Practitioner, Acute Oncology – sponsored by Ricoh

Inspirational leader award

Patient safety award

Overcoming barriers award

Paula Bennett, Nurse Consultant, Emergency Department – sponsored by Baydale Control Systems

School Health Immunisation Team, Community Healthcare – sponsored by Cardiac Services Group

Surgical Pre-Operative Assessment Team – sponsored by Approach Medical

Making a difference award (staff vote)

Behind the scenes award

Sharing best practice award

Wendy Farrell, Access Manager, Patient Access Department – sponsored by Banner Business Supplies

Ward E2 Mentors – sponsored by Alliance Medical

Venous Thromboembolism (VTE) Specialist Nurses – sponsored by Kainos Evolve

Volunteer of the year award George Raywood, who volunteers in the Emergency Department – sponsored by Healthline

Staff Focus

Pride of Trust Award Winners

Pride of Trust Award (nominated by the Chief Executive) Integrated Children’s Service – sponsored

by Ross Care

In addition to the ten Pride of Trust Awards, Maggie Leckey, staff nurse with the Victoria District Nurse Team in Stockport won Mentor of the Year Award, and the Victoria District Nursing Team won Placement of the Year Award

There was a special tribute to Gill Clarke, lead gynaecology nurse for being awarded an OBE in this year’s Queen’s Birthday Honours - sponsored

by Coloplast (see next page)

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Patient Safety

Award

Honour at the Palace Our lead gynaecology nurse Gill Clarke visited Buckingham Palace to be presented with her OBE in person by the Queen.

Gill Clarke was bestowed with the honour for her services to nursing.

She qualified as a nurse in 1976 and has worked at Stepping Hill Hospital throughout her 37 year career. As lead nurse for gynaecological services, she has transformed care for women across the area.

Speaking of her award, Gill said; “Being presented the OBE by the Queen was a truly thrilling moment. I never in my life imagined coming to Buckingham Palace to receive such an honour.

Clinical and IT staff at Stepping Hill Hospital were shortlisted for a national award for an innovative scheme which uses the latest technology.

The prestigious E-Health Insider awards celebrate excellence in IT healthcare across the country.

“I felt like a nervous-wreck beforehand, but it was wonderful to be there with my husband, father and son. My children and other family members are so proud. It still doesn’t feel real.

The ePMA (electronic Prescribing and Medicines Administration) programme uses an electronic system to support the prescribing, review and administration of medicines, enabling staff to keep a closer track on patient medication prescriptions.

“I have been overwhelmed by the good wishes from colleagues, friends and others on receiving this award. I love my job and am part of a brilliant team.

Without this team I would not be able to do the work I do for patients.”

Using mobile technology, the system has increased both patient safety and staff efficiency, and is now in use in adult inpatient areas across our hospital.

Bowel Care Win Our bowel care nursing team won a top national award in recognition of their support for patients.

Our team won the ‘Continence care and promotion’ category at the Nursing Times Awards. They were recognised for their outstanding work in promoting the care of people who have suffered from a spinal cord injury and who have continence problems as a result.

The team trained senior nurses who in

Page 16

turn trained other nurses across the hospital to ensure that these patients’ received the highest quality care.

The Nursing Times Awards are dedicated to celebrating the very best in nursing care and innovation across the country.

Spring/Summer www.stockport.nhs.uk

Two of our Tameside nursing staff have received regional awards for providing outstanding care to patients in the community.

Matron Janet Robson and Healthcare Assistant Jean Wood were presented with Great British North West Care Awards, which recognise the best examples of healthcare in the region.

Janet Robson, Modern Matron for Dignity in Tameside and Glossop trains staff in the Daisy Accreditation which promotes dignity in care.

Janet won her award in the Care Innovator section, along with two others,

Awards & Achievements

Great British Carers for helping to ensure staff have the confidence and capability to speak up if the right standards are not being met.

Jean Wood is a Healthcare Assistant with the learning disability health provider team in Tameside and Glossop. She helps people with learning disabilities get the personalised care and support they need to maintain their independence.

Jean won in the Dignity in Care category and was applauded for going the extra mile in her work. This included driving a patient to hospital in her own car after her shift had finished as he was too scared to go to hospital in an ambulance.

Outstanding

Leadership

Lisa Underhill (left) receives her award

Two of our staff were honoured for their excellent leadership skills when they were shortlisted for the NHS North West Leadership Academy Recognition Awards.

Senior Tissue Viability Nurse Joanne Conway was a finalist for her role as an inspirational team leader and outstanding patient champion in her field. Joanne has been integral in revolutionising the integrated tissue viability service which helps to ensure patients do not get pressure sores. In the past two years under Joanne’s leadership pressure sores among patients have been reduced by 50%.

Associate Medical Director Dr Shivakumar Krishnamoorthy was a finalist for his exceptional leadership in ensuring Stockport’s health services work better and more efficiently together.

Dr Krishnamoorthy, who heads up our stroke services, has helped to pioneer the ‘Stockport One’ service. This service aims to ensure a single assessment and a single integrated care plan, for patients and their carers, for improved care.

Did you know

High flying coder A former air stewardess has now proven herself as a different kind of high flyer.

Lisa Underhill achieved one of the top ten scores in the country when she took her clinical coding exam.

Joanne Conway

Lisa has worked in clinical coding at Stepping Hill Hospital for four years.

Clinical coders extract information from patients’ case notes to keep hospital records accurate. Lisa has progressed very quickly in coding over a relatively short period of time.

Clinical coders must take exams with the national Institute of Health Records and Information Management to prove their skills in accurate coding.

Dr Shivakumar Krishanmoorthy

Lisa’s test results show her to be one of the very best in the UK at her profession.

She received a certificate in honour of her achievement at a special ceremony in London.

Stepping Hill Hospital’s neo-natal unit was opened by the Countess of Wessex in 2011.

Page 17

Volunteering excellence A volunteer, who runs a cancer support group for patients in Stockport, has won an award for his outstanding commitment.

Colin Jackson from Reddish has won the Richard Hambro award from MacMillan Cancer Support for running the Stockport Upper Gastro-Intestinal Cancer Support Group for the past four years. Gastrointestinal cancers include those of the oesophagus, small intestine, and liver.

Like other members of the group, Colin has suffered from stomach cancer, and is able to share his experiences to help others.

The Stockport Upper GI Cancer Support Group is run with the support of Stepping Hill Hospital’s cancer team. The group meets every other month for talks by health professionals, or to discuss topics of common interest.

Anyone interested in the group should contact louise.porritt@stockport.nhs. uk

Baby friendly stamp of excellence from

British Orthodontic

SOCIETY AWARD

One of our trainee orthodontists has received a national award for her outstanding casework in putting a smile back on the face of patients.

Hospital and community health services in Stockport and community health services in Tameside and Glossop have each been confirmed among the best in the country for supporting breastfeeding.

Page 18

UNICEF (the United Nations Children’s Fund) awarded the international Baby Friendly accreditation to the local NHS services.

The Baby Friendly Initiative is a global programme which provides a practical and effective way for health services to improve the care provided for all mothers and babies. The award is given to health facilities following an assessment by a UNICEF team.

Aliki Tsichlaki received a M.Orth (Membership in Orthodontics) Cases Prize from the British Orthodontic Society for her work with in two cases of local people with severely misshapen teeth. Aliki managed to restructure and reposition the teeth, and the pair are now much happier with their smiles.

The British Society of Orthodontists presents the M.Orth Cases Prize to very best clinicians in the country in the field of orthodontics, based on difficulty, clinical management, presentation and standard of finish.

Spring/Summer www.stockport.nhs.uk

We were recognised for our volunteering opportunities, career events, cadetships, and apprenticeship schemes, which allow young people to train while working on the job in both the hospital and the community health settings.

Bill McKenna, who has been driving to Stepping Hill Hospital from his home in Conwy, North Wales to work as a volunteer, has been awarded a British Empire Medal (BEM) in the New Year Honours.

Bill McKenna has volunteered for over 35 years at the Stockport hospital, mainly on its medical and cardiac wards (and also in the A&E department of a hospital in North Wales).

Awards & Achievements

We won the Employer Gold Award at the Stockport Young Stars Awards ceremony for our employment opportunities for young people, especially around the apprentice scheme.

One successful apprentice is Grace Hannan, 22 from Hazel Grove, who started work as a physiotherapy assistant at the hospital in May 2013. Grace works in the hospital’s hydrotherapy pool, and helps patients with a variety of conditions to alleviate their symptoms in the specially heated pool. Having now finished her apprenticeship, she now works as a permanent member of staff.

Apprentices currently work in areas providing clinical healthcare support, business administration and cleaning. There are currently 18 apprentices working within the trust, and other positions are expected to start later in the year.

Gill Clarke, lead for apprentices (left), presents Grace Hannan with her award

Bill said, “For all these years voluntary work has played a large part in my life, and continues to do so. I have been very privileged to do this, hoping along the way that I have been able to be of some help in the different departments I have worked in.

“It is an honour to have been chosen for this award, for doing something I love. It is something I will always cherish.”

Chief Executive Ann Barnes said “To have selflessly helped others through volunteer work for over 35 years is remarkable in itself. ‘ To have also taken a 170 mile round journey to undertake this work is truly outstanding. We are humbled, moved and inspired by him. Bill is an incredibly well-deserved recipient of this prestigious honour”.

Page 19

Age UK Chairman visit Dianne Jeffrey heard about our many initiatives to improve services for older people. Over 50% of patients at Stepping Hill Hospital are over the age of 75.

Age UK Chairman Dianne Jeffrey visited our stroke unit, as well as a ward for older people and new carers’ information point.

These include dementia friendly patient bays on wards, new food trolleys with special plates for patients needing assistance and plans to install popup reminiscence pods in ward areas.

Reminiscence Pods are replicas of various settings including a 1950s lounge, a pub and a shop and are helping to change the quality of life for people with dementia.

One patient she met was Darelle Broughton. Darelle, from Romiley was recovering on the stroke unit after first being seen at our A&E department. Her husband Alec also works as a volunteer at the hospital. Darelle said, “The care I’ve had on this ward from nurses and other staff has been excellent, really attentive, I couldn’t fault any of them.”

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life.

“The majority of patients in

hospitals are older people and it is important that their needs are met as both patients and as individuals.

It was a delight to speak to such dedicated staff at Stepping Hill Hospital who clearly put the care of all their patients at the heart of what they do.” - Dianne Jeffrey, Age UK Chairman

Alec and Darelle Broughton meet Dianne Jeffrey

Celebrating Community Healthcare Our community healthcare staff have celebrated their services at events in both Stockport and Tameside.

Staff from a range of services provided in the community, including district nurses, health visitors and physiotherapists, promoted their care which helps many thousands of patients across the area.

Page 20

Presentations included podiatry and palliative care services, as well as the Daisy Accreditation Scheme which helps ensure the highest possible standards of dignity and care at local nursing homes.

The Mayor and Mayoress of Stockport, and the Deputy Mayor of Tameside were also in attendance at the events.

Spring/Summer www.stockport.nhs.uk

We gave a warm European welcome when we received a visit from a group of students from Innsbruck in Austria.

The students are studying for a health and social care module on their business courses at the University of Manchester, and visited us to see the medical staff in action and learn more about the NHS and medical care in the UK.

Events

An Austrian Lesson

Our training and education staff gave the students from the Alpine city an overview into how health care runs in our country and showed them around the hospital and facilities.

Half a century of healthy service Our medical records and information manager has retired after 53 years of service.

Sylvia Pritchard, 70 from Great Moor in Stockport, said goodbye to her job as Patient Administration System Manager after looking after medical and patient data for half a century.

Stepping Hill Hospital looked very different the day Sylvia started work in 1961. She said, “Much of the present hospital site was fields, and the dirt track to the back entrance ran alongside old air raid shelters which were still in place.

There used to be sheep grazing near the hospital’s back door.”

Sylvia was 16 years old when she began work as a clerk in the medical records department. Her working day would consist of taking patient notes between

wards and carrying notes between Stepping Hill Hospital and the former Stockport Infirmary. Sylvia also had to transport a cystoscope, an instrument for examining the bladder, between the two sites.

“There was only one cystoscope between the two hospitals”, Sylvia explained, “so I had to jump on the number 92 bus when the other one needed it. I’ll always remember the beautiful oak box, lined with Royal Blue satin, that it was kept in.”

With 53 years continuous service, Sylvia is one of the longest serving NHS employees in the country.

As Stepping Hill Hospital grew, more patient records and information were needed. In 1980 Stepping Hill became one of the first medical records departments in the country to place patient information on computer. More recently it has become one of the first hospitals to pioneer the use of paperless patient notes in its A&E department.

Sylvia went on to manage our patient administration system which records the patients personal and medical details.

Page 21

Christmas at

Stepping Hill Hospital A host of activities took place over the festive period to cheer up patients.

Young patients received visits from Stockport County players and also on for Christmas Day from hospital volunteers in festive fancy dress.

Several local businesses donated gifts, with staff from DNV-GL forgoing their own Secret Santa presents for the third year running to buy over 40 presents for the children’s ward.

Stepping Hill Hospital staff were full of Christmas spirit, singing carols in the wards on Christmas Eve and donating presents for local children through the Key 103 Mission Christmas appeal as well as abroad through Operation Christmas Child.

We held our own annual carol service at St Peters Church in Hazel Grove, and hospital patients enjoyed carol singing from Stockport Grammar Junior School and Cheadle Primary School choirs.

Our neonatal team held their annual party for the grateful families of babies who were born prematurely at the hospital, and Swanbourne Gardens respite centre also hosted their annual christmas event. The hospital volunteers received a special Christmas lunch, with Chief Executive Ann Barnes personally thanking them for their outstanding contribution over the year.

Manchester Giants basketball team presented prizes to patients on our Tree House children’s ward for their winning Christmas card designs.

Page 22

Spring/Summer www.stockport.nhs.uk

Events

Charity Roundup

Hill ia café project at Stepping to raise money for a dement Run ce 10K cen ort inis ckp rem Sto up the pop ed stic staff team complet e impairments through ulate Giving... An enthusia with dementia or other cognitiv stim to , ents 70s pati or for 60s life , of 50s lity the qua rove the d in the style of Hospital. This project will imp a scene from the past, designe and go to our s can change a plain room into ate visit www.stockport.nhs.uk don To . ject pro the ard tow pods. The reminiscence pod 00 £15 r ove ed rais team The running a patients’ long term memory. e. pag n’ atio don a king ‘ma ing charity has started her own fundrais Moore Unit for cancer patients by neonatal Bob own our our on as l ks wel wor as who ds f member children with special nee for s ritie cha t Belinda Taylor, a clerical staf e go to: ren mor diffe t out eigh their families. To find to raise that amount for ite care to these children and ‘Raising a Million’. She aims resp s give ch whi s den Gar e Swanbourn unit, wheelchair services, and k co.u ion. mill inga rais in Stockport. school immunisation team tions thanks to our Stockport cina are left over vac r dles thei nee re with spa help The ing bia are gett the Zambian city of Mongu. in tres cen Medics and patients in Zam e been lth hea at bia use r 3000 patients in Zam hav ds of unused needles for unable to be used locally. Ove are The team has sent thousan and e, mm gra pro tion cancer vaccina from the team’s HPV cervical . dles nee the with ed unis imm Gillian Clayton research. Marie Bannon and mountain in aid of dementia est high s ain’ Brit led sca g theatres Two members of our operatin Nevis Midnight Challenge. the Alzheimers Society Ben of t par as 00 £20 r ove ed rais r 140 staff from of a ‘mountain’ of stairs. Ove Children in Need, in the form for es to match tum ding cos buil ity rpa ern She mat with the ll, g on in in the building’s stairwe – feet 0 884 There was more climbing goin rest Eve nt the combined height of Mou across the hospital climbed 0 for the charity. e sales, they raised over £50 cak with r ethe the theme. Tog his wife Elaine, who in honour of the memory of task of climbing Scafell Pike the s, Graham has so self feat him ing set rais lker fund l Wa era ham r completing the first of sev Afte And receiving...SuiGra cer. can with ents pati te, which cares for was treated at our Laurel 00. £16 r ove far raised tragedy ents who have suffered the ood Suite, which supports par raised dalw lam San Hal ’s unit l Tom nata and neo ian ed money for our rtly after birth. Gill baby of Several mums and dads rais of bereavement of a baby sho our hon in t, Rebecca and Ross Smith n wee Bet money in honour of baby Ellio . gen Imo y bab of lestone in honour Toby, and Natalie and Lee Eng e. suit for the them they raised over £13,000 ve Grange-overs made a skydiving leap abo Grateful mum Keeley Hopkin care of her twin neonatal department who took Sands to raise funds for our ly back in 2012. ure mat pre when they were born daughters Sienna and Freya department The 00. £16 r ove ed rais and Keeley dlework The twins are now thriving, nee the to ks ts, and laundry bags than also received blankets, quil imists. skills of the Stockport Soropt

Page 23

Members Survey

In our last edition we asked you to take part in our members survey, to give us your views about membership.

After receiving 426 responses (up 38% on last year) we have crunched the numbers and here are the results. Lesley Walker from Reddish was our lucky winner of a bouquet of flowers, courtesy of Cheshire Flowers. Thank you to everyone who responded.

97% 96% 15%

of respondents have enjoyed reading their Stepping Up newsletter.

of respondents filled in the survey online (up 12% on last year)

What sections of Stepping Up newsletter do you find most interesting?

have encouraged at least one person to become a member

Website

96%

87% Facebook

Twitter

Email

48%

40%

News

Features

Events

Awards

91%

92%

Stockport Times

Your feedback has given us our new calendar of events for 2015 (see page 31 for details).

Stockport Review

Our health talks have always taken place in the evening. We are trialling two day time events in 2015 – to give everybody the chance of attending. See page 31 for details.

Page 24

67%

85%

% of respondents who had read about us thought we are good or excellent at communicating through…

95%

96%

You told us that you don’t want us to spend much money producing Stepping Up. We’re always looking at how we can keep costs down, and from September 2015, the newsletter will include advertising to help cover the costs.

24% Members/ Governors

29% of respondents have attended a members event (up 4% on 2014)

59%

would like to make contact with their governors via email – you can find your governor’s email address on page 28-29.

Spring/Summer www.stockport.nhs.uk

Meet your Governor

Members & Governors

n w o r B e Ev Public Governor for Heatons and Victoria

How did you first come across Stockport NHS Foundation Trust, and why did you become involved as a Governor?

I started on the governor path when as a member I was invited to join a PEAT inspection team (now called PLACE) which is a national requirement on NHS Foundation Trusts to test cleanliness, the hospital environment, patient safety and food standards and for which training is given. On my team was a very friendly, pleasant and informative lady, who I liked immediately. I had no idea then of her position, but I was hooked and applied to become a governor.

A couple of years later I was a member of a focus group involved in the appointment of the chief executive, and she was one of the candidates. Yes, it was Ann Barnes!

How long have you been a governor?

I am now into my sixth year as a public governor. Five years for Tame Valley and Werneth (living in Reddish) and now for The Heatons & Victoria, having moved back to Heaton Moor after 50 years.

MEMBERS NOTICED

What is the most important thing about being a governor?

The most important for me as a governor is my involvement with the Trust through membership of various committees governance, membership & involvement, patient safety, nominations (for the appointment of non-executive directors), organ donation, membership events and training and familiarisation events run by the Trust. All of this helps me to keep my membership informed and assist with their enquiries.

Which aspects of your role do you enjoy the most?

The cut and thrust which can occur between governors keeps you on your toes and I appreciate the skill and approachability of the organisation as a whole.

The governor role, if taken seriously, is very worthwhile, although extremely time consuming, especially keeping up with the paperwork.

You must bear in mind that it will take up quite a lot of your time, particularly with the paperwork. As long as you appreciate this then I say go for it. It really is rewarding and worth the effort.

What is the most extraordinary thing to have happened to you while you have been Governor?

I was asked if I have a guilty secret to share. Unfortunately not, but there is time yet. I did have a brilliant experience 20 years ago when a friend bought me a flying lesson and yes it was at Manchester Airport. Back then you had to have ‘a slot’ between the other aircraft.

Youth ambassador update Our youth ambassadors have been busy, helping us to find more new ways of talking to our younger members.

We were a finalist in the ‘Best Engagement’ category at this year’s Association for Healthcare Communications and Marketing Awards for our engagement work with YOU. Our membership communications and events, in particular our new youth ambassadors, were applauded by the judging panel.

What advice would you give to someone who is considering standing for election as a governor?

Charli Ward, Daniel Taylor and Ellie Bamber have turned their attention to our website, looking at the young members section. Following feedback, we are now working on a new improved page, including more information for nonmembers and with more videos, pictures and colour. The new section will be available from July 2015.

We’ve also had some great tips and feedback on our members recruitment leaflet which will be refreshed in the summer.

Once these are complete, our youth ambassadors will turn their attention to helping us find the next wave of young people to take up the role. There will be more information later this year, with our new ambassadors taking up their posts in September 2015.

Page 25

Lead governor update Les Jenkins – Governor for Marple and Stepping Hill The primary purpose of the Governors is always to monitor and promote the standard of healthcare provided to patients. To this effect the Governors have in recent months been heavily engaged both individually and collectively in putting Stepping Hill’s case to be a Specialist Hospital under the “Healthier Together” proposals for the reconfiguration of the twelve hospitals in Greater Manchester.

The public consultation process started in early July and was to finish in September but it was only very late on that most people came to hear of it. The Governors were active from the start and attended numerous public meetings around Stockport and the High Peak to argue

Members Week

UPDATE

In September, we held our first ever ‘members week’ from 29th September to 5th October 2014, to celebrate you, our members.

Tying in with our annual members meeting, we encouraged members and governors to make their pledges so that they could get the most of their membership.

Other activities included a membership stand in the hospital, and members of the team presenting to the North West governors forum to share our fantastic experiences of setting up the youth ambassador scheme.

Page 26

Stepping Hill’s case. Additionally they wrote individually, and contributed to the Trust’s own compelling submission to the decision making body which will be made up of representatives of the Clinical Commissioning Groups (the GPs) in Greater Manchester. Due to public pressure the consultation process was extended to late October as more and more people came to realise what was happening.

It is vital for the extent and depth of care that Stepping Hill can provide in future years that it is designated a Specialist Hospital and the Governors will remain vigilant and do their best to influence the decision making process as it proceeds.

We share some of the best pledges of the week here:

“I pledge to pass Stepping Up to my neighbours.”

“I pledge to try and get more involved with the opportunities I am offered through being a support ambassador.”

Caitlin Whitehead, support ambassador and member

Patricia Fraser, member

“I pledge to attend as many Trust meetings and tours as possible over the next 12 months and beyond.”

Richard King, member

“I pledge to read Stepping Up, attend the annual members meeting plus open evenings that I find to be of interest.”

David Lloyd, member

Spring/Summer www.stockport.nhs.uk

Would you like to influence and feed into our future plans? Could you represent members at the highest level?

If you are interested in becoming a governor, you can find out more and register your interest by contacting the membership team on 0161 419 4653.

As well as being the voice of the community, your governors have a range of statutory duties. They ensure that local people have a say in the development of our organisation.

You don’t need any special skills or qualifications to be a governor. The most important thing you need is enthusiasm, and the willingness to represent not just your own views, but also the views of the people in your community. If you have some understanding of the NHS that’s great, but not essential.

In 2015 we will be running elections in the following constituencies: • Tame Valley and Werneth • High Peak & Dales and Tameside and Glossop • Outer region • Community staff • Other staff

Stay in touch and win!

Tickets to see the Manchester Giants up for grabs, plus a discount for every reader We want to keep you updated with all our news, as it happens.

We share all our news in a whole range of different ways, in addition to your Stepping Up newsletter.

Think local

Like us and follow us

Around 40% of our members have given us their email addresses, which means we can keep these members up to date with occasional emails to highlight upcoming events and other time-critical information.

Did you know we are on both Twitter and Facebook? Like us at www.facebook.com/StockportNHS and follow us on Twitter @StockportNHS to receive regular tweets and posts.

Visit us

Our website www.stockport.nhs.uk features all our latest news, as it happens, in addition to providing you with information about our services.

Did you know

The Stockport Times regularly features our stories, and you can find event listings and other information about us in the Stockport Review, the council’s regular newsletter to all households.

Stay in touch

Giving us your email address means that we can communicate with you more cheaply and quicker – saving us money and meaning that you keep informed.

If you don’t currently receive any emails from us please email membership@stockport.nhs.uk – with your name & address. Please let us know whether you would like an online or posted copy of Stepping Up. And, if you send us your details by 27th March 2015 we will enter you into a free prize draw to win 1 of 5 pairs of tickets to see the Manchester Giants in action.

If you have already given us your email address you can still enter the draw – just send us your name and address to the address above.

And if you’re not a winner this time, you can still take advantage of discounted tickets, just for members, visit www.manchestergiants.com and use the special discount code ‘stockportnhs’ when booking.

Page 27

Members & Governors

We need you!

Governors Wanted

YOURGOVERNORS Positions correct from February 2015

Public – Tame Valley & Werneth (4 seats) Public – Heatons & Victoria (4 seats)

Roy Driver

David White

gov-roy.driver@stockport. nhs.uk

gov-david.white@ stockport.nhs.uk

Lesley Auger

Two vacancies

gov-lesley.auger@ stockport.nhs.uk

Brinnington and Central, Reddish North, Reddish South, Bredbury and Woodley, Bredbury Green, Romiley.

Elected until Annual Members Meeting 2015

Reddish N.

Reddish S.

Evelyn Brown

Gerald Preston Wright

gov-evelyn.brown@ stockport.nhs.uk

gov-gerald.wright@ stockport.nhs.uk One vacancy

Heatons North, Heatons South, Davenport and Cale Green, Edgeley, Cheadle Heath, Manor. Elected until Annual Members Meeting 2017

Heatons N.

l

Heatons S.

Br

Manor

Bredbury Green & Romiley Marple N.

Cheadle & Gatley

Davenport & Cheadle Heath

Cheadle Hulme S.

Maureen Harrison Tony Johnson gov-maureen.harrison@ gov-tony.johnson@ stockport.nhs.uk stockport.nhs.uk

Bramhall North, Bramhall South, Cheadle Hulme South, Cheadle and Gatley, Cheadle Hulme North and Heald Green. Elected until Annual Members Meeting 2016

Prof Charles Galasko

gov-charles.galasko@ stockport.nhs.uk

Hazel Grove

Bramhall N.

Marple North, Marple South, Hazel Grove, Offerton, Stepping Hill.

Elected until Annual Members Meeting 2016

Public – Bramhall & Cheadle (4 seats)

Marple S. Bramhall N.

Bramhall S.

Page 28

ni

in

Offerton

Heald Green

gov-robert.cryer@ stockport.nhs.uk

&

Bredbury & Romiley

Edgeley & Cheadle Heath

Cheadle Hulme N.

Dr Robert Cryer

n to ng

ra nt Ce

Marple & Stepping Hill (4 seats)

Dr Ronald Catlow gov-ronald.catlow@ stockport.nhs.uk

Les Jenkins

gov-les.jenkins@ stockport.nhs.uk

Carole Normington Chris Wrigley gov-carole.normington@ stockport.nhs.uk

gov-chris.wrigley@ stockport.nhs.uk

Spring/Summer www.stockport.nhs.uk

Public - Outer Region (1 Seat)

High Peak

Terence Moore

Stockport

gov-terence.moore@ stockport.nhs.uk

Covers Cheshire East, Manchester, Trafford, Salford, Oldham, Rochdale, Bury, Bolton, Wigan and those wards in High Peak not covered under the High Peak seats. Elected until Annual Members Meeting 2015

High Peak & Dales and Tameside & Glossop (3 seats)

Tim Norton

SOP

Lynne Woodward

gov-tim.norton@ stockport.nhs.uk

Covers the following wards in High Peak: Barms, Blackbrook, Burbage, Buxton Central, Chapel East, Chapel West, Corbar, Cote Heath, Hayfield, Limestone Peak, New Mills East, New Mills West, Sett, Stone Bench, Temple and Whaley Bridge. Elected until Annual Members Meeting 2015

gov-lynne.woodward@ stockport.nhs.uk One vacancy

Council Of Governors – Appointed STOCKPORT Community and Voluntary Services (CVS)

STOCKPORT Metropolitan Borough Council

STOCKPORT COLLEGE

Dr Anand S Dutta

Fiona Fox

Cllr John Pantall

soile.curtis@stockport.nhs.uk

soile.curtis@stockport.nhs.uk

soile.curtis@stockport.nhs.uk

Staff Governors - Community Staff (1 seat), Other Staff (3 seats)

Stuart Clensy

stuartclensy@nhs.net

Jean Rogers

jean.rogers@stockport.nhs.uk

Kay Wiss

One vacancy

kay.wiss@stockport.nhs.uk

You can get in touch with your governor by ringing our membership office on 0161 419 4653, emailing membership@stockport.nhs.uk, or in writing.

Please address your envelope to your local governor and post to: Membership Office, Oak House, Stepping Hill Hospital, Poplar Grove, Stockport, SK2 7JE.

Page 29

Members & Governors

Tameside

Membership Form Our members are very important to us, but we would like even more!

If you know somebody who would like to receive this newsletter such as a friend, neighbour, relative or work colleague please encourage them to join us.

Anyone can join by either signing up online at www.stockport.nhs. uk in the membership and governors section, or by filling in the form below and sending it to: Membership Office, Stepping Hill Hospital, Poplar Grove, Stockport, SK2 7JE APPLY NOW

Your details: Title: Mr/Mrs/Miss/Ms/Dr/Prof (delete as appropriate) Name:

Telephone:

Address: Email Address: Contacting you electronically saves us money. We will always send information by email except our newsletter. Please tick this box if you also just want to receive our newsletter electronically.

About you: Male / Female (tick boxes)

Male

Date of birth:

Female

Ethnicity (please tick as appropriate) White British

Other mixed background

Black/British – African

Irish

Asian/British – Indian

Black/British – Other Black

Other White background

Asian/British – Pakistani

Chinese

White & Black Caribbean

Asian/British – Bangladeshi

Other Ethnic Group

White and Black African

Asian/ British – other Asian

White and Asian

Black/British – Carribean

Do you consider yourself to have a disability? Yes

No

Thank you for applying to be a member of our Trust.

The information you provide here will be held on a database so that we can keep you up to date on membership issues. This information will remain confidential and held in accordance with the Data Protection Act (1998).

Page 30

Spring/Summer www.stockport.nhs.uk

Members of the public can find out more about our services and health matters by attending a special health talk or tour.

There are four health events over 2015.

All events start in Pinewood House education centre, on our Stepping Hill hospital site.

To book visit www.stockport.nhs.uk and go to our events page, or call 0161 419 5847.

Dying Matters A look at end of life care.

Monday 23rd March 2015 12.00pm to 1.00pm Limited pay and display parking on site.

Please use public transport where possible.

Come dine with us

Board meetings and council of governors meetings

Members & Governors

What’s on 2015

your guide to upcoming events

You are welcome to attend out public Board meetings, and our Council of Governors meetings.

Tour of the new kitchens and food tasting.

Tuesday 14th July 2015 7.00pm to 8.00pm Free parking

As good as new A talk about hip and knee replacements at Stepping Hill Hospital.

Tuesday 15th September 2015 7.00pm to 8.00pm

All meetings are held in Pinewood House education centre on our hospital site.The agenda and papers for the meetings are available on our website approximately one week before the meeting. Visit the board of directors and membership and governors pages to find out more.

Thursday 26th February

Public board meeting 1.15pm

Thursday 26th March

Public board meeting 1.15pm

Annual Members Meeting

Wednesday 1st April

Council of Governors 6.00pm

Thursday 28th May

Public board meeting 1.15pm

A review of the previous health year and a look at the next.

Thursday 25th June

Public board meeting 1.15pm

Wednesday 15th July

Council of Governors 6.00pm

Thursday 23rd July

Public board meeting 1.15pm

Thursday 24th September

Public board meeting 1.15pm

Monday 28th September

Council of Governors 2.00pm

Thursday 26th November

Public board meeting 1.15pm

Thursday 10th December

Council of Governors 2.00pm

Free parking

Thursday 8th October 2015 6.00pm to 8.00pm Free parking

Staying out, not staying in A talk on community healthcare services; care out of hospital and closer to home.

Thursday 19th November 2015 12.00pm to 1.00pm Limited pay and display parking on site. Please use public transport where possible.

Meetings last for approximately 2-3 hours

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Get in touch Stockport NHS Foundation Trust Stepping Hill Hospital Poplar Grove Stockport SK2 7JE Tel: 0161 419 4653 Email: membership@stockport.nhs.uk Web: www.stockport.nhs.uk

You can also keep up-to-date with our latest news through our website, Facebook and Twitter

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www.stockport.nhs.uk www.facebook.com/StockportNHS @StockportNHS

Keeping Costs Low It is important that we keep you updated on our news through this newsletter, but we work hard to ensure that costs are kept as low as possible. This is through many different ways such as using small local agencies offering discounted rates, cheap paper, sending just one copy for members who live together and emailing electronic copies to many others. From September 2015, the newsletter will also include advertising to help cover the costs.