Spring Spring 2014 2016
Stepping Up Stepping members newsletter
Knit-a-Mitt appeal
Great response from publicon for dementia patient mitts Wedding bells stroke unit “Hello My Name Is….” campaign
Patient in first ever wedding reception on unit
Swifter care for heart patients Top rating from CQC UK first for kidney cancer surgery
Building our new outdoor play area
Edition sponsored by
Contents
3-13
Message from the
Chairman Welcome to the latest edition of Stepping Up.
News
14-17 Features
18-19 Staff Focus
20-22 Events
23
This edition includes news about two very different campaigns we have been involved with to help support our patients. Our ‘knit-amitt appeal’ is asking for keen knitters to make ‘activity mitts’; special woollen bands that help patients with dementia feel calmer and more relaxed. We’ve had an overwhelming response since the campaign launch, with hundreds of mitts being sent in by our generous public. The mitts are just one small part of a number of measures we’re taking to help improve the experience of patients with dementia, which we also explore in this issue. The other campaign is promoting the ‘Hello My Name Is’ campaign, which encourages members of staff to always introduce themselves to patients by name. One of our core values is around communications so our staff have enthusiastically joined this campaign, and you can see some of the fun images of them spreading the word in this issue too. An important recent announcement was the Judicial Review ruling that there were no grounds to challenge the Healthier Together decision to award Stepping Hill Hospital ‘specialist’ hospital status. We all hope that this enables us to now progress plans to improve care for emergency and specialist abdominal surgery patients. We have also had a four-day Care Quality Commission inspection of our organisation and will share the findings with you once the report is published in a few months’ time. We have welcomed a number of new public governors following recent elections, and this edition gives them an opportunity to introduce themselves.
Awards & Achievements
24-32
The issue also includes two wonderful patient stories, one lady who travels miles out of her way to come to Stepping Hill Hospital because she is so impressed with our services, and a gentleman who received vital life-saving heart treatment after coming in for a routine eye appointment.
Thank you for your continued and valued support.
Members and Governors
32-39 Adverts
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Gillian Easson, Chairman
Spring 2016 www.stockport.nhs.uk
Cover
Stars We asked our members on email to help us choose the next cover of Stepping Up. Thank you to everybody who voted and we hope you enjoy our bright, cheerful cover.
News
Swifter c♥re for he♥rt p♥tients Patients with heart conditions at Stepping Hill Hospital can now get the medication they need much quicker. Nursing staff have been trained and authorised to make changes to a patient’s medication as soon as they are needed, rather than having to wait for a GP appointment.
Left-right: Cardiac nursing and physio team staff Hazel Mullin, Sue McLellan, Carolyn Whittaker, Sally Harwood, and Rachel McCormack with cardiac patient Dave Roberts
Patients who have suffered heart attacks may need a change to their drugs dosage, such as beta blockers, depending on how their condition is progressing. Medical and nursing staff previously had to assess the patient and make their recommendation to the patient’s GP, who would then authorise the change to the medication. This could take several days or sometimes even weeks. The new procedure means patients can have their medication reviewed and altered directly from the hospital on the same day they are assessed. As well as being better for the patient, this also removes extra administration and appointment costs from both hospital and GP services.
The cardiac team sees around 650 patients who have suffered heart attacks in a year. One patient who will benefit from the new changes is Dave Roberts from Heaton Moor, a longstanding cardiac patient at Stepping Hill. Dave said, “I once had to reduce my dosage of medication as it was making me wheezy and breathless. The nurse cardiac team made the recommendation to change the dose, but it was two weeks before my GP could change it for me. “With the new system they will be able to do it straight away, which would be much better for me and a real relief.”
Stateside partnership
Them and US
American medical teams have chosen to enhance their clinical excellence through working with Stepping Hill Hospital doctors, in both surgery and stem cell therapy.
Dr Abbas Ismail, consultant rheumatologist went to California for an educational sabbatical with Professor Nancy Lane. Professor Lane has been on the ‘Best doctors in America’ list since 2004 and has pioneered the use of stem cell therapies to reverse the effects of osteoporosis and reduce the progression of arthritis.
Matt Ravenscroft
Dr Ismail will bring back areas of clinical practice that will enhance the quality of care offered within rheumatology at Stepping Hill Hospital.
And the traffic went in the other direction when surgeons from Massachusetts visited our orthopaedic team to learn how to perform a specialist surgical procedure for patients who have dislocated shoulders from traumatic injuries.
Abbas Ismail
Orthopaedic consultant surgeon Mr Matt Ravenscroft trained the US surgeons in the new ‘arthroscopic-latarjet’ procedure, which reduces the pain and speeds up the recovery times for patients. We were the first NHS hospital in the UK to carry out this procedure and Matt Ravenscroft is the country’s leading expert in this technique.
“I have been to many theatres around the world and they are clearly a world class team.” - Scott Sigman, chief of orthopedics at Lowell General Hospital in Massachusetts, USA
Did you know….. there are over 55 surgeons working at Stepping Hill Hospital?
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Thumbs up from parents
Our children’s services have performed well in the latest national survey.
Parents were asked a number of questions about their children’s treatment and care by the Care Quality Commission (CQC). Stepping Hill Hospital’s children’s services scored above the national average in many areas, including how well the children were looked after, staff being friendly, children feeling safe and having their privacy respected, and parents being involved in decisions.
Left-right: Charles Hoy, Thomas Hoy, volunteer and youth ambassador Francesca Aspray and children’s nurse Elizabeth Adedeji.
One parent who shared their positive experience was Charles
Hoy from Cheadle. His 13 year old son Thomas was recently rushed to hospital with a seizure. Thomas was diagnosed with encephalitis, which is swelling of the brain, and fell into a coma. He was critically ill, but thankfully after a few days of care and treatment he had almost fully recovered. Charles said, “The whole team was absolutely fantastic with Thomas from start to finish. The staff are such good people who really give the personal touch with their care.”
GETTING FITTER AT LEISURE We are now working in partnership with Life Leisure to help our staff to keep fitter and lead healthier lifestyles. The actiLiFE scheme uses web based technology to enable people to train and follow an exercise schedule remotely without going to the gym. Those joining up can keep track of information on their body such as their BMI, muscle mass and levels of hydration. Progress is
monitored and encouragement and coaching given remotely through an actiLIFE portal. Staff are joining up to this scheme as well as taking part in classes such as Tai Chi, Zumba and Pilates which are now being run on the hospital site.
On the record
with new patient system We are introducing an advanced electronic patient record system to further improve safety, efficiency and patient care. The state-of-the-art system includes up-to-theminute information about a patient's progress, planned treatments, medications, tests and scans and allergies. It can also include additional information about patient’s preferences, for example, if they have hearing difficulties or require letters in larger text. Our doctors and nurses will be able to securely and
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confidentially share patient information with each other, as well as with other hospitals and GPs. Patients will only have to give their address once for all their relevant medical information to be available. The name of the new system is TrakCare and is supplied by company Intersystems. The new technology will be fully in place across our whole hospital by 2018.
Spring 2016 www.stockport.nhs.uk
Greater Manchester health and social care services are preparing for the region taking full responsibility for a devolved £6 billion health and social care budget from this April.
A strategic plan will set out how the 37 different health and social care organisations in Greater Manchester will improve health and wellbeing for people over the next five years. It will also look at how the region can work towards closing the predicted £2 billion shortfall in health and social care funding by 2021, if we carry on spending in the same way.
Fits in well with our plans The key areas of the Greater Manchester devolution strategic plan are:
Our new five year strategy and Stockport Together partnership fit in well with this.
•
A fundamental change in the way people and our communities take charge of – and responsibility for – their own health and wellbeing, whether they are well or ill
The Stockport Together partnership is between Stockport Clinical Commissioning Group (CCG), Stockport Council and Pennine Care (who run local mental health services) and ourselves.
•
A big focus on local care where doctors, nurses and other health professionals come together with social care in teams – so when people do need support from public services it’s largely in their community, with hospitals only needed for more specialist care
•
Hospitals across Greater Manchester working together to make sure expertise and experience can be shared widely so that everyone can benefit equally from the same high standards of care
We are currently looking at multi-specialty community provider (MCP) models for greater integration in Stockport. A fully formed multi-specialty community provider (MCP) would combine noncore primary care services with wider community-based NHS services and social care. For example, district nursing and health visiting, pharmacy, dentistry, and domiciliary care services. It might also provide mental health and preventative services. The models we are jointly looking at include plans for reductions in outpatient activity, direct access to consultants, a single point of access, and training all frontline professionals with public health messages.
Changes for Tameside and Glossop services Our Tameside & Glossop community health staff are transferring to Tameside Hospital in April, to be part of a new Tameside Integrated Care Foundation Trust. NHS Tameside and Glossop Clinical Commissioning Group (CCG), Tameside Metropolitan Borough Council and Tameside Hospital NHS Foundation Trust have developed a model of integrated care for Tameside and Glossop – and we believe that this is the best way forward for the local population. Chief Executive Ann Barnes said, “I am very proud that as an
Did you know
organisation we have successfully managed community healthcare services in Tameside and Glossop for four years. “The 800 staff who work in this area are a highly skilled, committed and professional team. As a group they have consistently focused solely on what is best for the people who need and use their services, and that’s what this development is all about”.
We have over 830 healthcare assistants working in Stepping Hill Hospital and the community, supporting other nursing staff and caring for patients.
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News
DOING DEVOLUTION
Down to a fine art
Hospital corridors now have a brighter feel thanks to an artistic makeover by students from Stockport College. The college and students worked with us to produce giant creative designs, brightening up 140 square metres of wall space on the 1st and 2nd floors of our main hospital for patients, staff and visitors. The designs include landmarks around Stockport and the High Peak, dream landscapes and images from children’s literature. Chairman Gillian Easson said, “We’ve been so impressed with the talent, enthusiasm and commitment of the students and we’re very grateful for the support of Stockport College.”
The student artists with their designs
Bottom right picture, left-right Danielle Massam, Lauren Chapman, Stephanie Dunn, James O’Mara, Bethany Mills, Harriet Preston, and Shusana Brennan.
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Spring 2016 www.stockport.nhs.uk
We have appointed two new non executive directors to our board. Angela Smith and Catherine Anderson bring a wealth of experience and expertise from their respective fields of workforce and commercial management. Angela Smith has held senior human resources management roles with Virgin Management Ltd and Granada Hotels and Leisure. During her 17 years at Virgin, Angela oversaw significant organisational change and redesign at the company and ensured Virgin was an employer of choice. Angela left Virgin three years ago to start her own consultancy firm providing strategic HR advice to organisations and entrepreneurial businesses. She is also a non-executive director for PossAbilities, a social enterprise that supports adults and children with disabilities to become more independent and experience new opportunities.
Manchester Metropolitan University. As head of customer services at Manchester Metropolitan University she established the largest department in the university by transforming and merging 10 departments.
Catherine Anderson has held senior management roles with General Electric Company, the University of Liverpool and
Catherine now runs her own consultancy which helps businesses improve their performance.
Angela Smith
Catherine Anderson
The appointments were approved by our Council of Governors following panel interviews and focus groups and are for a three-year term. The appointments replace Les Wilcock, whose term of office was completed in June 2015, and Carol Prowse whose term of office will be completed in March 2016.
SENIOR APPOINTMENTS Two new directors are also in place to help us with the running of our services and strategy in the months and years to come. Sue Toal is our Director of Operations. Sue joined us last year as interim unscheduled care programme director and was previously at Salford Royal managing divisions including surgery, theatres & anaesthesia and neurosciences & renal. Andrea Gaukroger is our Director of Strategy and Planning, and took up the role at the start of this year. Andrea first joined the NHS in 1997 as a state registered clinician, moving into senior management in 2002. She has worked in a variety of NHS provider and
Sue Toal regional Trusts. She has also worked in the private sector and in healthcare management overseas in New Zealand
Did you know‌.. we carry out around 200 hernia operations every year?
Andrea Gaukroger and the Cook Islands. Andrea joined the Trust as our Director of Strategy from 1st January 2016.
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News
NEW NON EXECUTIVE DIRECTORS
New palliative care room A new palliative care suite has opened as a calm space for relatives of very ill patients at our hospital. Gilbert Fox Palliative Care Suite is situated a short distance from the main hospital, it is a homely, relaxing area where relatives can take time out with support from staff. The room is named after Gilbert Fox, a former patient cared for by the hospital Macmillan team, whose generous donation following his death helped make the room possible. ‘Eye tested’ patient George Bishop and consultant ophthalmologist Khalid Ikram
EYE TESTED,
HEART SAVED A routine visit to the eye department at Stepping Hill Hospital ended up saving a patient’s life. George Bishop from Woodsmoor in Stockport has cataracts and macular degeneration which affect his vision. Consultant ophthalmologist Mr Khalid Ikram arranged for George to have an investigation which involved a special fluorescent dye in the blood that examines the circulation of the retina. The test confirmed that George required special monthly eye injections to treat his condition. When he attended his first eye injection, George’s pulse was found to be very low and he was swiftly transferred to our cardiovascular department for an ECG (electrocardiogram) heart test. Despite having no previous symptoms related to his heart, the team found that George was suffering from a life-threatening ‘complete heart block’ condition where the electrical pulses that control the heart rate are disrupted. George was fitted with a pacemaker to control the condition. He said, “Stepping Hill Hospital has saved my life. I had absolutely no idea that I was suffering from complete heart block, and without taking the test it may never have been discovered.”
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Spring 2016 www.stockport.nhs.uk
One patient is going out of her way to get the best possible care at our hospital.
News
Going out of the way for care
new image: road graphic
Celia Jarrett with nurse Rachel Markham-Barwell
Celia Jarrett has chosen to take the 60-mile round trip from Newcastleunder-Lyme in Staffordshire to Stockport for her surgery and aftercare. Celia was first booked in for a hip operation at Stepping Hill as it was the hospital which could accommodate her the quickest. She was so impressed with the care she received that she has chosen to make the two and a half hour journey for further treatment. Celia has just had her second operation at the hospital, this time on her knee. She said, “The dedication and commitment I see from everyone, the doctors, nurses and cleaners, is absolutely marvellous. The staff are so friendly and always smiling. It may be a long journey, but I don’t mind going the extra few miles to get such a warm welcome at Stepping Hill.”
You said
we did
You said…
Patient feedback is essential to make continued improvements. Below are a few changes we have made in recent months thanks to people sharing their experiences, ideas and views.
…we did
Families of children staying at the Swanbourne Gardens facility for children with severe learning disabilities and complex needs said handover communication could be improved. Children often went straight to school from Swanbourne Gardens and communication between parents and staff was affected.
We now provide every child with a personal Swanbourne Gardens diary to make communication with the family more personal and thorough. Families have been very positive about this.
Patients complained about a lack of storage space on ward B6 and that the balcony area of the ward looked bad as some items were being stored there.
Building work has started to provide more storage space.
Inpatients complained of some delays in receiving drugs and discharge medicines.
Did you know
Delays are sometimes caused by delayed delivery to the Stepping Hill site. Our pharmacy team now has a dedicated staff ‘runner’ who delivers the drugs and medicines as soon as they are prepared.
The site of Stepping Hill Hospital has grown up gradually over the years since it was founded in 1905. Around 35% of our buildings were built since 1995.
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HEALTHIER TOGETHER In January, a judicial review upheld the Healthier Together decision to choose Stepping Hill Hospital as a specialist hospital site for emergency and abdominal surgery. Chief Executive Ann Barnes said: “We are understandably pleased that the judge upheld the Healthier Together decision to choose Stepping Hill Hospital as the fourth site for emergency and specialist abdominal surgery and the supporting emergency department services. “The unanimous decision by the 12 Greater Manchester clinical commissioning groups in July 2015 followed a very robust process. It
Dr Colin Wasson, head of surgery at Stepping Hill Hospital, said: “Healthier Together has only ever been about what is best for patients. Whilst we recognise that none of the hospitals in Greater Manchester currently meet all of the standards, we already meet a significant proportion and will now work with our partner organisations to deliver on all of them. “We are a designated A&E trauma unit with a 22-bed critical care unit. We are one of only two hospitals in Greater Manchester undertaking robotic cancer surgery and open a new £20 million surgical centre this year which will give us our 21st operating theatre. Our specialist stroke centre is one of only three in Greater Manchester.
was undertaken by 12 doctors who are experts in their field, and the Healthier Together model was developed and endorsed by over 400 senior doctors across Greater Manchester. “Stepping Hill Hospital treats patients from across Stockport, the High Peak and beyond, but this decision was never just about location. We rightly stressed the importance of having a ‘specialist’ hospital within a critical travel time distance, but we also have excellent results and are well placed to develop these services”.
“We are the second biggest orthopaedic hospital in Greater Manchester and provide urology surgical care across four hospitals to a population of one million people. Our survival rates for bowel cancer surgery are the best in Greater Manchester and one year cancer survivor rates in Stockport are the fifth best in the country. “We can now move forward and help improve the quality of care for people across Greater Manchester and to our neighbours beyond”.
CQC four-day inspection In January this year we received a major inspection from the Care Quality Commission. This planned was not in response to any complaints or concerns, but was part of the CQC’s rolling programme of visits. During the inspection the team of over 60 inspectors looked at all processes around patient care, including medical records, risk assessments, training records, policies and protocols and complaints data. Both our hospital and community locations were inspected. Patients and members of the public were also encouraged to make their views known to the CQC. The outcome of the inspection is expected to be published in the Spring/ Summer.
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Spring 2016 www.stockport.nhs.uk
PLACE
As a result a number of actions have been taken to help us improve. These include: •
A number of wards and departments have had deep cleans. A new domestic monitoring officer has also been appointed.
•
Shower curtains have been replaced across the hospital and curtain rails repaired or replaced where needed. Some toilets have been refurbished and toilet signs improved, including the use of dementia friendly signs.
•
A major redecoration has taken place across the hospital
News
Actions in
We received a visit from the PLACE (Patient Led Assessment of the Care Environment) team. This is an independent assessment of the patient environment in areas including nutrition and hydration, hygiene, cleanliness, privacy and dignity and overall appearance. Ratings for nutrition and hydration were good, but in some areas we scored lower than in previous years.
site. A number of windows have been replaced and flooring in corridors and public areas repaired or replaced as required. The area around our main entrance has been cleaned and chewing gum removed. •
A new site map and directions are on walls around the hospital.
•
In line with our overall strategy on enhancing care for patients with dementia (see page 12), we are introducing dementia-friendly redecoration. This includes floors without speckles, stripes or swirls, doors painted in different colours to distinguish different rooms and signage in large text.
Gold standard cancer care representatives and cancer nurses from other hospitals, assessed the services as part of The Christie accreditation. They looked into areas including safety, good communication with patients, friendliness and openness of staff, high standards of documentation and overall quality of care. Interviews and questionnaires were carried out with patients who reported back very high satisfaction with their care.
Our cancer chemotherapy services have been given top marks for the care they offer patients.
following an accreditation from The Christie which is an international leader in cancer care.
Stepping Hill Hospital’s Laurel Suite received the top Gold Quality Mark
An independent team of inspectors, which included both patient
Staff at the Laurel Suite were presented with a ‘gold ‘ plaque and badges for all the staff by Jackie Bird, Executive Director of Nursing and Quality from The Christie. The Laurel Suite provides chemotherapy and supportive treatment to over 1600 cancer patients a year.
A&E Winter pressures Our A&E department has been under great pressure over winter. The key issue is the high number of very frail poorly patients who need to be admitted. Almost 2000 people come to our A&E department each week, and during this period we had to admit 10% more people every week than we normally would. We also saw a dramatic rise in discharge delays for patients who need social support.
During this difficult period all possible measures were taken to ensure patients were safely admitted and discharged and received the highest quality care. Our main priority is patient safety, and our quality of patient care remains high. We hope people understand that we have to prioritise and treat the most urgent cases first. We are urging people to only come to A&E if it is an emergency.
Did you know….. the average length of stay of a birth delivery is two days (if the mother has a caesarean section they are likely to stay in for 4 days)?
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WORKING TOWARDS BETTER DEMENTIA CARE Patients living with dementia form a large and growing number of our patients. We have a new dementia strategy aimed at responding to the needs of these patients and enhancing their care.
We have introduced:•
A knot flower badge scheme enabling staff in our A&E department to easily recognise patients with dementia
•
70 dementia champions across the organisation
•
Florence Bawak as our Matron for Dementia Care
•
A full time psychiatric liaison service for older adults
•
A carers’ survey to monitor the experience of carers and patients
•
Training for our healthcare assistants and volunteers
•
A scheme for volunteers for people with dementia and dining companions to assist at mealtimes
We are also raising money to introduce dementia café areas in wards across the hospital. These areas are decorated in period décor which can make the patients calmer and happier. For our latest fundraising on this see page 20. We have also introduced Activity mitts – for more on these see page 14.
Further improvements will involve: 1. Diagnosis and caring in the right place. We want to support patients to remain in their own home and to ensure services are wrapped around the patient, and their carer. This is to maximise their own independence and
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Matron for Dementia Care Florence Bawak with patient Winifred Collingbourne maintain their ability to remain in their own home.
local organisations including care homes to see how we can improve our service.
We also want to ensure that people with dementia within our care are supported in the best possible way. We are encouraging relatives to complete the ‘This is me’ booklet when accessing our services, giving us information on the person with dementia, and how best to meet their needs.
3. Support and involvement of carers. We want to promote a culture that always involves and engages carers as partners in care, and welcomes their views and ideas. We will support flexible visiting for carers, and we have also signed up to ‘John’s campaign’ for the right for families and carers’ to stay with people with Dementia in hospital.
2. Dementia awareness training for clinical staff focusing on how dementia affects the brain and how staff can communicate effectively with people with dementia, understand the realities of the person living with dementia and support them. Non-clinical staff are being offered ‘dementia friends’ training to help them understand how dementia affects people and how best to communicate with people with dementia. We are also working in partnership with
4. Environment. We want to create truly dementia friendly environments with secure, safe, homely and comfortable social and therapeutic areas. We have started work on improving signage and flooring in our hospital. 5. Active days and calm nights. We want to ensure patients with dementia can have familiar rituals and routines despite being in hospital, and support them in meaningful activities which will encourage social engagement.
Spring 2016 www.stockport.nhs.uk
Rheumatology rise Referrals for rheumatology services at Stepping Hill Hospital are increasing by 18% year on year. In order to meet this growing demand, we have expanded the service we provide for rheumatology patients. This has included the appointments of a new specialist consultant, specialist pharmacist and specialist pharmacy technician and a new state of the art ultrasound machine.
News
News in Brief Joyful Justin Comedian Justin Moorhouse has been publically thanking staff on a number of occasions for the hip replacement operation he received at Stepping Hill Hospital earlier in 2015. One occasion saw him praising his care while being interviewed for his new DVD on BBC’s North West Tonight.
Communicating Well Our communications and marketing team won two national awards from the Association of Healthcare Communications and Marketing. The team took gold in the ‘Best Media Handling’ category and went on to win the overall winners ‘Jonathan Street Award’ for excellence.
Catering service We have launched a joint venture with Host Management to improve the catering and retail facilities for staff and visitors on our hospital site. New menus have been introduced in the restaurant, with a new salad bar and 500 calorie range. The maternity café has been revamped, and the retail shop and main Oak House reception café will be revamped in April 2016.
Freedom to Speak Up Guardian
Foodbank friends
Becky Tate has been appointed as the new Freedom to Speak Up Guardian to help staff who have any concerns about patient care to have their say.
We hosted the biggest ever transgender equality event in the UK for NHS staff.
We have teamed up with Stockport Foodbank to help make sure patients and their families don’t go hungry.
Becky has worked as a Looked After Children’s Specialist Nurse in our Stockport community health services.
Chairman Gillian Easson introduced the event, which brought together around 150 doctors, nurses and other NHS staff. The masterclass included transgender speakers and attendees, and helped staff learn more about the health challenges faced by their community.
Nurses and doctors at our emergency (A&E) and maternity departments can now offer vouchers to patients and visitors if they believe they may need food and groceries.
The unique post will help to further ensure we have an open and transparent culture.
Improving transgender understanding
New figures show that two of the heaviest babies in the country born over the past five years were given birth to Stepping Hill Hospital. One was born at 13lb 3oz, and the other at 13lb.
Christmas cheer Christmas saw the annual staff fundraising efforts, with gifts and donations to the Key 103 Mission Christmas Appeal, Operation Christmas Child and Age UK. Youngsters on our Tree House children’s unit in turn received presents from local supermarkets and other businesses. Our neonatal unit also held its annual party for the families of babies who had been cared for by the unit. It was another packed house for our annual Carol Concert at St Peters Church in Hazel Grove.
Big babies
Hip record breakers Our record for having the oldest patient with a hip operation was finally beaten after 17 years. Gladys Hooper from the Isle of Wight had her operation at the age of 112. The previous Guinness World Record for the oldest person to have a partial hip replacement was set by Edith Dewhurst who received a hip replacement at the age of 103 on 19 Nov 1998.
Park and ride There is now a Park and Ride scheme in place for Stepping Hill Hospital, located in Macclesfield Road, Hazel Grove at the end of the 192 stop with spaces for cars and bikes. You can find out more about the Park and Ride scheme under ‘parking information’ on our website. Parking spaces are limited at the hospital, so we urge anyone who has an alternative way of getting here to use that rather than our car park if possible.
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Knit-a-Mitt campaign When we made an appeal for people to help us make special mitts for patients with dementia, little did we know what a great response we were going to receive. We have been inundated with activity mitts for patients with dementia, thanks to local knitters and crocheters. The hospital has received over 600 handmade mitts from members of the public, with more arriving every week. Florence Bawak, Matron for Dementia Care asked locals to send in their crafted activity mitts, which are knitted or crocheted bands decorated with buttons, zips and beads that help relax and calm patients with dementia. The mitts, also known as ‘Twiddle muffs’, help relax and distract patients as they fiddle with the mitt in their hands. We got an extra influx of mitts over the festive season with people wishing our patients a ‘Merry Mittmas.’ Local craft and church groups have joined the appeal and the hospital has held evening workshops giving advice on how to make the mitts. Florence Bawak said, “We have received so many great activity mitts with fantastic designs and want to thank the public for their wonderful response. “They make a real difference to patients with dementia at our hospital, helping to calm and ease their anxiety. We have many patients with dementia, so while we have received a great amount we’re always grateful to receive more.”
One patient who really appreciated the mitt was Mary Huddleston, 93, who lives in a nursing home in Heaton Norris. Mary, who has vascular dementia, was in Stepping Hill Hospital for several weeks. Her daughter Karen said, “Mum was initially very agitated and was often fiddling with her drip, her canula and her bedsheets. When she was given the mitt this was a really welcome distraction for her, she played with that instead and it helped to make her calmer and happier.”
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Instruction leaflets on how to knit or crochet the mitts are available on our website at www.stockport.nhs.uk or by calling 0161 419 5637 You can send your activity mitts to: Florence Bawak, Matron for Dementia Care, Birch House, Stockport NHS Foundation Trust, Stepping Hill Hospital, Poplar Grove, Stockport SK2 7JE
Spring 2016 www.stockport.nhs.uk
Features The “#Hello my name is….” was started by Dr Kate Granger, an NHS doctor from Yorkshire, and also a terminally ill cancer patient. During her hospital stay she made the stark observation that many staff looking after her did not introduce themselves. Our staff are supporting the “#Hello my name is…” campaign, promoting it with a series of photographs on web and social media as well as always introducing themselves to patients, visitors and colleagues. Here is a small selection of our staff supporting the campaign.
Did you know Stepping Hill Hospital’s neonatal unit was opened by the Countess of Wessex in 2011. Did you know….. in 2014/15 3.9% of the Trust’s annual income was spent on admin costs?
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A day in the life of a
Physioth
8:30am
I start my day by cycling from Manchester to Stepping Hill Hospital where I am based in the inpatient therapies department with the medicine team.
consists of a rhythmic slapping on the chest. I compare it to getting ketchup out of a bottle. I also take her through breathing exercises to help get more oxygen into the lungs and use a technique called suctioning to help clear the airway.
This team includes physiotherapists, occupational therapists, speech and language therapists and dieticians, in order to create a holistic treatment for our patients. I arrive in work by 08:30am.
Most of us give little thought about our breathing, but it can become increasingly difficult when we get a chest infection or pneumonia. I find helping people with their respiratory care so rewarding.
I trained to be a physiotherapist in the North East and worked there for several years in intensive care and surgery before joining Stepping Hill in 2014. I had long wanted to be a physiotherapist after being interested in bones and muscles and physical exercise. After living in the North East I fancied a change and a new and exciting opportunity in a new area.
“Most of us give little thought about our breathing, but it can become increasingly difficult when we get a chest infection or pneumonia. I find helping people with their respiratory care so rewarding.“
The medicine team cover a total of 13 wards, so it’s important that we work closely together as a team to provide the highest quality service.
In this edition we look at a working day in the life of Rachel Black, a physiotherapist working at Stepping Hill Hospital.
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9:00am I attend the daily whiteboard meeting with doctors, nurses, discharge liaison and occupational therapists to discuss all the patients on the ward. Following the meeting I am asked by the doctor to see a patient for chest physiotherapy. This lady has breathlessness and difficulty clearing her phlegm due to pneumonia. As physiotherapists we complete chest examinations and use observations, auscultation (listening to the internal sounds of the body, usually using a stethoscope) and interpret blood gases and chest x-rays to assess our patient. After assessing the patient, I reposition her to help with the movement of her chest secretions and complete a session of chest vibrations and percussions – which
10:00am An 86 year old on a medical ward was admitted following a fall at home and is due to go home soon. I visit the ward to assess this patient with the occupational therapist to help promote recovery, independence and safety. We always gather information around a patient’s social circumstances, such as whether they are living alone, what contact they have with their family, and investigate reasons for their fall. This gentleman had a fall due to a loss of balance. His personal exercise programme includes balance and Spring 2016 www.stockport.nhs.uk
strengthening exercises, and activities such as daily walking exercises. We also talk to him about how he can help avoid falling in future.
11:30am A 75 year old patient on a different medical ward has been referred for an assessment after struggling with stairs at home due to their respiratory illness. We take the patient to a ‘stairs assessment’ in a wheelchair to help conserve his energy, and then take his oxygen levels before and after the stairs assessment. I give the patient advice about walking techniques which help conserve energy. I also speak to the respiratory nurse on the ward as sometimes a patient needs oxygen therapy at home.
12:00pm It’s time for me to run a training session for the on-call emergency chest physiotherapy staff. This is an overnight service and the training covers patients with tracheostomies (special breathing holes for the windpipe).
2:30pm I visit a 10 year old boy on our Tree House children’s unit who has breathing difficulties. Younger patients need to be treated differently due to their anatomical and physiological differences, and it is essential to work closely with their family. After assessing this young boy I treat him with percussion from a paediatric pocket mask, which provides rhythmic clapping on the chest to help move secretions. This helps him breathe easier and I leave the family and nurses with advice on how to use a nebuliser to help the boy’s breathing.
“Our workload is unpredictable so it’s important to work as a team to make sure everyone gets seen as quickly as possible.”
3:30pm Together with a physiotherapy assistant, I visit a middle-aged patient who whose condition has deteriorated following an episode of sepsis and cellulitis.
1:30pm
He’s not managed to stand up since becoming unwell and is keen to try to stand. We help the patient to sit on the edge of the bed and reach out with his arms to help improve his sitting balance. We then use an electric standing aid as he is still finding standing very difficult.
Our team come together and discuss any patients that need to be seen. Our workload is unpredictable so it’s important to work as a team to make sure everyone gets seen as quickly as possible.
With the use of the stand aid we help the patient stand for the first time in three weeks. It’s great to see him on his feet. I refer the patient to the rehabilitation ward to help him get well enough to return home.
One of my patients has had a stroke. It is essential we assess stroke patients quickly to help their recovery. The physiotherapy stroke assessment includes looking at the patient’s strength, movement, muscle tone, sensation and sight. Thankfully this patient has been minimally affected by the stroke, although he has some weakness in one of his arms. He will need rehabilitation to help improve his arm and grip strength.
Features
erapist
4:30pm It is now home time, but I am oncall until the next morning in case I am needed. On my way home I get a phone call from the emergency department saying that they have a patient who is in respiratory distress that needs my intervention. Back to work I go!
Page 17
Guest of honour, BBC health correspondent Dominic Hughes with Chairman Gillian Easson and Chief Executive Ann Barnes and the Mayor and Mayoress of Stockport
Pride of Trust
Aw rds
“These awards are a wonderful chance to acknowledge and applaud people and teams who have truly gone the extra mile, achieved exceptional results and made a tremendous difference to this organisation, the NHS, and our patients. “We are so proud of our staff and their achievements.” - Gillian Easson, Chairman
Outstanding care and service was celebrated when we held our annual Pride of Trust Awards at the Cheshire Conference Centre in Stockport. The awards celebrated exceptional individuals and teams in both Stepping Hill Hospital and the community, with staff from a wide number of areas being recognised. Presented by Trust chairman Gillian Easson and chief executive Ann Barnes, the special guest of honour was Dominic Hughes, national BBC health correspondent. Dominic paid tribute
to the care he has personally received from our A&E department.
unit which discharges patients from hospital.
The Mayor and Mayoress of Stockport were also in attendance, along with hundreds of staff, governors, sponsors and volunteers.
In addition to the nominated category awards, the evening also featured learning achievement awards, and awards for long service.
The winner of the Patient’s Choice Award voted by the public was Karen Mulholland, a staff nurse in the transfer
This event was entirely paid for by sponsorship, with NHS Professionals as the headline sponsor.
Pride of Trust Award
nominated category award winners Sharing Best Practice Award Metastatic spinal cord compression cancer treatment (MSCC), task and finish group
entor of the Year M Award Julie Anderson, staff nurse with Heaton Norris district nursing team
Learner Award
I nclusivity Award Ward D2
Placement of the Year Award Intensive care and high dependency unit
Page 18
Spring 2016 www.stockport.nhs.uk
U nsung Heroes Award
Colin Jackson, who works with cancer services (Louise Porritt accepted on his behalf)
Karen Parkes, assistant practitioner, ward E1
Apprentice of the Year Award
Patient Safety Award
Emma Ryles, secretary with the Selbourne House admin team
Neonatal unit
Patients’ Choice Award
Chief Executive’s Award
Karen Mulholland, staff nurse, transfer unit
Wards A1 & A3
I nspirational Leader Award
Stockport Academy Award
John Brown, charge nurse, ward B6
Lorraine Hartnett and Vicky Sowter, laundry assistants, facilities team
Working in Partnership
Long Service Award
Angela Moreland, health visitor team (Janet Robson accepted on her behalf)
25 year service
Employee of the Year
Long Service Award
Maria Fernandez, ward sister, ward A10
Chris Gidley, assistant director of nursing for quality, 40 years service
Team of the Year Award
Special Bravery Award
Urology surgery team
Ali Jallow and Andy Tobin, security operatives
Page 19
Awards & Achievements
Volunteer of the Year Award
Charity Roundup
Giving...
to the gave their Christmas card money Staff from our Intensive Care Unit t. kpor Stoc eless people in Wellsprings charity which helps hom money for Stockport f both held ‘bake-off’ events to raise Our surgical and Laurel Suite staf cer Research UK. ARC (Arts for Recovery) and Can to the Syria Crisis appeal, bedding, blankets and provisions Staff across the hospital donated organised by our chaplaincy. to donate 60 Christmas epeace helped Stockport Age UK Staff led by nurse clinician Nicky Mak previously stayed at had who , including Stockport residents area the in ple peo r olde to pers ham ing in the Short Stay Unit older day patients and patients stay Stepping Hill Hospital, as well as for Older People.
…and receiving
to good use to raise over Marple decided to put their hobby A group of avid video gamers from athon. mar ing gam p sored 24 hour non-sto £900 for our neonatal unit with a spon s unit with a special fund money for our Tree House children’ The Reddish joinery Howdens raise company’s manager. the for ded a sponsored bake-bean bath day fundraiser. The family day inclu their latest donation of gave our Tree House children’s unit Children’s charity MedEquip4Kids diabetes in Stockport. us glucose monitors for children with over £4,300 to provide four continuo diabetes and has a 1 Type clinic for local children with etes diab a runs pital Hos Hill Stepping caseload of 160 children. each Christmas and Noel Harrington records a song Volunteer and regular fundraiser natal department. Neo and unit s Tree House children’ sells on CDs to raise money for our over £130 for the rding of ‘Last Christmas’ raised This time round sales of his reco departments. for our dementia Stockport 10K run to raise money A large number of our staff ran the s across the special reminiscence areas in ward café fundraiser which will create ect. proj the for . They raised almost £1500 hospital for patients with dementia ed his 70th year survivor Colin Bodimeade celebrat Keen runner and prostate cancer the Cheshire with er our urology department. A runn with a series of fundraising runs for 00. £20 r ove ed rais and series of 10K runs Hash House Harriers, Colin ran a
Page 20
Spring 2016 www.stockport.nhs.uk
Events
Opening for
revamped sensory garden Hundreds of staff, visitors and patients from both past and present attended the opening of our revamped sensory garden for stroke survivors. The garden is a calming and therapeutic environment, with colourful murals and ornaments alongside beautiful plants. It will be used for garden therapy sessions, as well as an area where patients and family members can relax together.
Over two years of fundraising efforts from staff, patients and support groups raised over £12,000 to complete the garden, which was opened by Chief Executive Ann Barnes on World Stroke Day in October.
Linda Mair, ward clerk and the main organiser of the fundraising , “We were overwhelmed at seeing ex-patients and families, who had donated on behalf of their loved ones, walk around enthralled at the transformation of the garden. “I was so proud to be part of this incredible day, and thank everyone who supported and helped make this garden possible for all to enjoy.”
Page 21
Harping on the wards
Patients were treated to sweet music with two separate ward visits from a melodic charity. Harpist and singer Margaret Knight and duo Holly Marland and Michael Cretu, who played the double bass and kora, performed on wards B6 and E2. The musicians treated patients to a selection of sing-along classics, as well as giving out smaller instruments
for patients to join in. The events were organised by Music in Hospitals who work on the principle that music can be highly therapeutic for patients. Florence Bawak, Matron for Dementia Care said, “For patients living with
ANN COFFEY VISIT
dementia, music can be a great tool to trigger a person’s memory and promote positive changes in mood. It can give them a sense of control over their life and an opportunity to react socially with others.�
Ann Coffey MP met patients and staff when she visited our busy A&E department. The MP for Stockport was accompanied by Chief Executive Ann Barnes as she saw busy doctors and nurses caring for a wide range of ill patients. She chatted with staff about the increasing number of very frail and elderly people coming through the door, who need a bed, and the pressure this puts on the hospital. Ann Coffey also visited our short stay unit for older people which deals with non-emergency cases, helping to reduce pressure on A&E, and finished the tour with a visit to a ward for older patients, which includes patients with dementia.
Page 22
Spring 2016 www.stockport.nhs.uk
Awards & Achievements
Plastering perfection One of our orthopaedic technicians won a national competition for a sculpture made from left-over plaster normally used to fix broken bones. Liz Fish from Stockport works in our fracture clinic and fits broken arms and legs with plaster casts.
several weeks, beat many creative entries with her ‘Muppets Christmas Carol’ scene for the 2015 gold prize.
Every year hospitals from across the country submit creative masterpieces from plaster for the UK-wide Christmas competition run by Benecare Medical.
Her winning design features Muppets Kermit, Gonzo and Miss Piggy carol singing under a Victorian streetlight. The metre high sculpture features painstaking attention to detail, including false eyelashes for Miss Piggy, and Kermit wearing his own plaster cast.
Liz Fish, who completed the sculpture in her own time over
Triple savings shortlist
£££ Our finance and procurement team were shortlisted for three NHS North West Excellence in Supply Awards for facilitating the delivery of excellent health services whilst achieving value for money. It was the finalist with orthopaedic supplier Biomet in the ‘NHS Supplier Engagement’ category for increasing efficiencies with the procurement of
trauma implants, and in the ‘Innovation Non Clinical’ category for helping to reduce spending on locum doctors. Contracts and Purchasing Manager Mark Worrall was shortlisted in a separate ‘Rising Star’ category for achieving savings across a range of areas. Between them the team has made over £900,000 savings.
Leadership Recognised Our deputy director of nursing Tyrone Roberts was shortlisted in the ‘Patient Champion’ category of the NHS North West Leadership Awards. Tyrone was recognised for his effective and enthusiastic leadership style, and in particular for his work for the care of patients with dementia.
Page 23
The New Voices of Youth We have three new youth ambassadors to represent the voice of younger people. Teenagers Jaida Madathilethu, Francesca Aspray, and Amy Rhodes were voted in after 28 people put their names forward. All members aged between 11 and 18 years were eligible to vote for the
youth ambassadors. The trio replaced the previous youth ambassadors Daniel Taylor, Eleanor Bamber and Charli Ward who had served for the previous year.
Left to right: Jaida Madathilethu, , Amy Rhodes and Francesca Aspray
The youth ambassador post is a voluntary role which lasts for one year. The ambassadors help to improve how we keep people informed about our work. This includes advising on parts of the website and open day activities.
“I wanted to become a youth ambassador because I'm interested in how the NHS is organised and functions. I hope I can make a significant contribution by inputting my ideas and opinions about issues.” - Jaida Madathilethu, 16 years old from Heald Green, Stockport
“I hope that as a youth ambassador, I will be able to become an advocate for children and young people who use the service. I feel it is critical that their opinions are valued, to enable improvements to be made.” - Francesca Aspray, 17 years old from Hazel Grove, Stockport
“By being a youth ambassador I hope to understand more about the NHS and help more young people to understand as well, and become involved with events like the open day this summer.” - Amy Rhodes, 17 years old from Hazel Grove, Stockport
Members Week
membership matters! 5th October – 11th October 2015 saw us celebrate our second annual members week.
We also held our annual members meeting, with free flu jabs and mini health checks, music videos and a presentation about dementia care.
It was a chance to reflect on the fantastic contribution and support of you, our members, and to sign up new members too.
Our first ‘activity mitt’ crochet workshop took place, with both members and the public attending to learn a new skill and contribute to a fantastic cause. You can find out more on page 14.
There were many activities over the week. We had a roving stall in outpatients B, where our governors were on hand to explain more about membership as patients waited for their appointments. During the week they signed up 50 new members.
We also used our special online board for members to make their pledges to membership, with the chance to win tickets for the Stockport Plaza’s pantomime. Our lucky winner was Helen Pechey, from Woodsmoor. There were a whole variety of responses, including:
“I pledge to sign up three new members, to attend the annual members meeting and whilst I am there collect 20 to 30 membership leaflets for my Sixth Form Council. I will also pass my copy of Stepping Up to a friend.” Ms E L Wilson “I am knitting for premature babies already, but pledge to knit for dementia patients as well.” Carol McCabe Page 24
“I have informed four people about the work done by members, and hope they in turn will carry on the good work.” Allan Grayson Spring 2016 www.stockport.nhs.uk
Our members are very important to us, but we would like even more! If you know somebody who would like to receive this newsletter such as a friend, neighbour, relative or work colleague please encourage them to join us. Anyone can join by either signing up online at www.stockport.nhs.uk in the membership and governors section, or by filling in the form below and sending it to: Membership Office, Stepping Hill Hospital, Poplar Grove, Stockport, SK2 7JE APPLY NOW
Your details: Title: Mr/Mrs/Miss/Ms/Dr/Prof (delete as appropriate) Name:
Telephone:
Address: Email Address: Contacting you electronically saves us money. We will always send information by email except our newsletter. Please tick this box if you also just want to receive our newsletter electronically.
About you: Male / Female (tick boxes)
Male
Date of birth:
Female
Ethnicity (please tick as appropriate) White British
Other mixed background
Black/British – African
Irish
Asian/British – Indian
Black/British – Other Black
Other White background
Asian/British – Pakistani
Chinese
White & Black Caribbean
Asian/British – Bangladeshi
Other Ethnic Group
White and Black African
Asian/ British – other Asian
White and Asian
Black/British – Carribean
Do you consider yourself to have a disability? Yes
No
Thank you for applying to be a member of our Trust. The information you provide here will be held on a database so that we can keep you up to date on membership issues. This information will remain confidential and held in accordance with the Data Protection Act (1998).
Page 25
Members & Governors
Membership Form
84%
of respondents support the introduction of advertising to offset the cost of producing Stepping Up. 11% are unsure – we promise that we will always put the adverts at the back of the newsletter and will only include relevant and appropriate ads.
96%
36%
23%
17%
of respondents have read Stepping Up
of respondents have voted in governor elections
of respondents have attended at least one event
of respondents have encouraged at least one person to join
45% of respondents have passed their copy of Stepping Up to a friend. If they have enjoyed reading it, why not encourage them to become a member too? Our membership form can be found on pg 25
Members Survey In our last edition we asked you to take part in our members survey, to give us your views about membership. The majority of our members don’t follow us on Facebook or Twitter – however of those that do, 85% think our Twitter feed is good or excellent, and 95% think Facebook page is good or excellent. Follow us:
Your feedback has given us our new calendar of events for 2016 (see page 27 for details)
www.facebook.com/StockportNHS @stockportnhs
The power of 2… Last year we trialled 2 evening events and 2 daytime events. Your feedback shows that you are happy with this, so we’re doing it again in 2016!
412
people answered our survey
97% Page 26
?
And a whopping 96% of respondents answered the survey online, rather than by post
28%
of respondents know the names of their local governors. Did you know that our governors are listed in every edition of Stepping Up and on our website? Turn to pg 30 to see yours and how to contact them.
of respondents thought that our email communication is excellent or good. If you have an email address please share it with us so that you can receive our updates – it’s cost effective for us, plus we can keep in touch with you more regularly than just the newsletter – email membership@stockport.nhs.uk with your name and address so we can update our database.
Spring 2016 www.stockport.nhs.uk
To book visit www.stockport.nhs.uk and go to our events page, or call 0161 419 4451.
Forget me not A health talk about dementia, with speakers Tyrone Roberts (Deputy Director of Nursing) and Florence Bawak (Matron for Dementia care). Tuesday 15th March, 12.00pm – 1.00pm Pinewood House lecture theatres, Stepping Hill Hospital
24 Hours in A&E
A virtual tour of our Emergency Department, with speaker Paula Bennett (Nurse Consultant). Tuesday 7th June 7.00pm – 8.00pm, Pinewood House lecture theatres, Stepping Hill Hospital
Operation!
A tour of our operating theatres with doctor tour guides Thursday 15th September 7.00pm – 8.00pm, starts at Pinewood House lecture theatres, Stepping Hill Hospital
Annual Members Meeting
A review of the previous year, plans for next year, and a chance to ask questions of the Trust Board. Thursday 6th October 6:00pm – 8:00pm, Pinewood House lecture theatres, Stepping Hill Hospital
Board meetings and council of governors meetings
Members & Governors
your guide to upcoming events
You are welcome to attend our public Board meetings, and our Council of Governors meetings. All meetings are held in Pinewood House education centre on our hospital site.The agenda and papers for the meetings are available on our website approximately one week before the meeting. Visit the board of directors and membership and governors pages to find out more. Thursday 25th February Public Board meeting 1:15pm Thursday 31st March Public Board meeting 1:15pm Wednesday 13th April Council of Governors meeting 6:00pm Thursday 28th April Public Board meeting 1:15pm Thursday 26th May Public Board meeting 1:15pm Thursday 30th June Public Board meeting 1:15pm Wednesday 20th July Council of Governors meeting 6:00pm Thursday 28th July Public Board meeting 1:15pm
Think FAST
A health talk on stroke, with speaker Dr Shivakumar Krishnamoorthy (lead stroke consultant) Thursday 10th November, 12.00pm – 1.00pm, Pinewood House lecture theatres, Stepping Hill Hospital
Thursday 29th September Public Board meeting 1:15pm Monday 3rd October Council of Governors meeting 6:00pm Thursday 27th October Public Board meeting 1:15pm Thursday 24th November Public Board meeting 1:15pm Thursday 8th December Council of Governors meeting 2:00pm
Page 27
MEET YOUR NEW
GOVERNORS Our foundation trust has 20 public governors who are elected by the public membership to hold our organisation to account by making sure we do what we say we will do and guard the values of our organisation so we always put the patient first. Following elections we now have seven new public governors. Here, some of our new governors introduce themselves in their own words.
Roy Greenwood
‟
Brought up in inner city Manchester, I had a brief career in catering management before making a major change of direction in my early 20s into the field of social care. I started as a care assistant with Manchester City Council working in adult services, later moving to Cheshire County Council. I worked hard over the years undertaking a number of work based qualifications in social work and management over a range of experiences. Prior to my retirement from Cheshire East Council I had worked as a senior manager for some 20 years responsible for services to adults; including support
Linda Appleton
‟
I finished paid work last year and now feel that I have the time to commit to the role of governor. I’ve lived in Reddish for 23 years, having worked at a local high school for nearly 28 years – the last 15 years of my teaching career was spent as a member of the speech and language therapy team in the role of community manager, embracing both Reddish & Brinnington.
I am keen to continue working in a similar role, allowing me to represent my local community in promoting health & wellbeing. I have a great deal of experience I believe I can bring to the role, including work as a volunteer at Stepping Hill
Page 28
New governor for Tame Valley and Werneth at home, community based support services, residential and day services and fieldwork services. This involved strategic planning with health colleagues, working collaboratively to ensure services were managed in a joined up way to best meet the needs of vulnerable people and those who support them. Since retirement I have enjoyed having some time on my hands and have a keen interest in a number of things, including a part time job in a local co-operative store which I really enjoy. My experiences both in the social care field and in retail have equipped me with the necessary transferable skills to bring to the role of governor.
‟
New governor for Tame Valley and Werneth Hospital (administrative support within facilities team), participating in PLACE assessments and annual audits, and working as a radiographer in the 1980s which gave me a good knowledge of health systems. I have also been a governor at two Reddish primary schools for 15 years, a Chair at St Mary’s Primary School, and a volunteer canine assistant at Manchester Dogs Trust. I believe I am an active person with good organisation, planning, review, analysis, evaluation and people skills. I enjoy going to live music concerts & tending my large garden. Important to me is the care & affection of my small dogs – we share lots of long walks together!
‟
Spring 2016 www.stockport.nhs.uk
New governor for Heatons and Victoria
‟
I have lived in Stockport my whole life and have used the services at Stepping Hill on many occasions. I completed my law degree in 2006 and the LPC in 2007. Since then I have worked for a number of well established firms, advising clients on employment, litigation and real estate matters over the years. My first ever legal position was working for O’Neill Patient LLP in Hazel Grove. I currently lead a team of paralegals in Manchester. Having been made aware of the elections for public governor seats
Lance Dowson
in my area, I find the role highly enticing because it is an opportunity for me, whilst not from a medical background, to utilise my current skill set in a different setting with the aim of bringing a new dynamic to the Council of Governors, where I hope to further assist my new colleagues in the trust’s progression. In my spare time I am quite the petrolhead. I also teach Jiu Jitsu alongside my instructor in Hyde, and when the opportunity arises, thoroughly enjoy a good pub lunch!
Members & Governors
Neal Jones
‟
New governor for High Peak & Dales, Tameside & Glossop
‟
charities for people suffering from faulty cosmetic surgery and male victims of domestic violence.
In a varied career, I have worked as a senior lecturer training student teachers to work with and educate people with learning disabilities, a teacher for pupils with emotional and behavioural problems, and a mental health social worker.
I am very pleased, and honoured, to have been elected as the new public governor for the High Peak especially at this time of tremendous changes in our local health services. When I was the Mayor of the High Peak I spent most of my time working with local groups and I intend to do that in my role as a NHS public governor acting as a link between our local community and the hospital.
Originally from North Wales, I moved to New Mills in 1986, was elected as a Councillor in 1999 and I have twice served as Mayor of New Mills (2001, 2006) and of the High Peak (2002).
I have a long history of voluntary service going back over 60 years, working with the Army Cadet Force, Scope, Guide Dogs for the Blind and the Multiple Sclerosis Society. I have also set up my own
I look forward to meeting, and working with, the many local groups that have an interest in the overall health of our community.
Alan Gibson
‟
‟
Born in Surrey I started out my working life as a post boy for London Transport at the ripe old age of 15 with no formal qualifications. Gaining both my car and PCV licence with London Transport I developed my career moving on to coach driving and eventually continental tour coach driving until meeting my wife in 1982. My wife comes from Stockport, so I moved here and worked for a local coach tour operator. I continued in public transport attending the Open University in my spare time to gain my Transport Manager CPC (Certificate of Professional Competence), and my qualification as a large vehicle driving instructor. Noticing I thrived at teaching and training, I continued with my education
New governor for Tame Valley and Werneth and eventually achieved a BA (Hons) in Education & Training with The University of Sunderland closely followed by a CertEd (PCET) at The University of Huddersfield to qualify as a teacher. For the past 10 years I have been employed as a director of a national training organisation. Having a wife who is a ward clerk at Stepping Hill, and a daughter who is a staff nurse, as well as having a lifelong admiration for our NHS, gives me a strong interest in our local community and hospital. I am looking forward to the post of governor; an exciting challenge. My hobbies include sport, travel and socialising.
‟
Other public governors elected: Raees Khan for Outer Region, Barbara Vaughan for High Peak & Dales and Tameside & Glossop
Page 29
YOURGOVERNORS Public – Tame Valley & Werneth (4 seats)
Brinnington and Central, Reddish North, Reddish South, Bredbury and Woodley, Bredbury Green, Romiley. Elected until Annual Members Meeting 2018
Public – Heatons & Victoria (4 seats)
Lesley Auger gov-lesley.auger@ stockport.nhs.uk
Roy Driver
Alan Gibson
gov-roy.driver@stockport. gov-alan.gibson@ nhs.uk stockport.nhs.uk
Neal Jones gov-neal.jones@ stockport.nhs.uk
Reddish N.
Reddish S.
Evelyn Brown
Gerald Preston Wright
gov-evelyn.brown@ stockport.nhs.uk
gov-gerald.wright@ stockport.nhs.uk
Heatons North, Heatons South, Davenport and Cale Green, Edgeley, Cheadle Heath, Manor. Elected until Annual Members Meeting 2017
Heatons N.
l
n to
Heatons S.
Br
Manor
Bredbury Green & Romiley Marple N.
Davenport & Cheadle Heath Stepping Hill
Cheadle Hulme S.
Maureen Harrison Tony Johnson gov-maureen.harrison@ gov-tony.johnson@ stockport.nhs.uk stockport.nhs.uk
Bramhall North, Bramhall South, Cheadle Hulme South, Cheadle and Gatley, Cheadle Hulme North and Heald Green. Elected until Annual Members Meeting 2016
Prof Charles Galasko
gov-charles.galasko@ stockport.nhs.uk
Marple North, Marple South, Hazel Grove, Offerton, Stepping Hill. Elected until Annual Members Meeting 2016
Public – Bramhall & Cheadle (4 seats)
Marple S. Hazel Grove
Bramhall N.
Bramhall S.
Page 30
n
in
Bredbury & Romiley
Offerton Cheadle & Gatley
Heald Green
gov-robert.cryer@ stockport.nhs.uk
g in
Roy Greenwood gov-roy.greenwood@ stockport.nhs.uk
Edgeley & Cheadle Heath
Cheadle Hulme N.
Dr Robert Cryer
&
ra nt Ce
Linda Appleton gov-linda.appleton@ stockport.nhs.uk
Marple & Stepping Hill (4 seats)
Dr Ronald Catlow gov-ronald.catlow@ stockport.nhs.uk
Les Jenkins
gov-les.jenkins@ stockport.nhs.uk
Carole Normington Chris Wrigley gov-carole.normington@ stockport.nhs.uk
gov-chris.wrigley@ stockport.nhs.uk
Spring 2016 www.stockport.nhs.uk
Raees Khan
Tameside
gov-raees.khan@stockport. nhs.uk
High Peak Stockport
Covers Cheshire East, Manchester, Trafford, Salford, Oldham, Rochdale, Bury, Bolton, Wigan and those wards in High Peak not covered under the High Peak seats. Elected until Annual Members Meeting 2018
High Peak & Dales and Tameside & Glossop (3 seats)
Lance Dowson
SOP
gov-lance.dowson@ stockport.nhs.uk
Lynne Woodward
gov-lynne.woodward@ stockport.nhs.uk
Barbara Vaughan
Covers the following wards in High Peak: Barms, Blackbrook, Burbage, Buxton Central, Chapel East, Chapel West, Corbar, Cote Heath, Hayfield, Limestone Peak, New Mills East, New Mills West, Sett, Stone Bench, Temple and Whaley Bridge. Elected until Annual Members Meeting 2018
Council Of Governors – Appointed STOCKPORT Community and Voluntary Services (CVS)
STOCKPORT Metropolitan Borough Council
Dr Anand S Dutta
Cllr John Pantall
soile.curtis@stockport.nhs.uk
One vacancy
soile.curtis@stockport.nhs.uk
Staff Governors - Community Staff (1 seat), Other Staff (3 seats)
Sharan Arkwright
sharan.arkwright@stockport.nhs.uk
Yvonne Banham
yvonne.banham@stockport.nhs.uk
Russell James
One vacancy
russell.james@stockport.nhs.uk
You can get in touch with your governor by ringing our membership office on 0161 419 4653, emailing membership@stockport.nhs.uk, or in writing. Please address your envelope to your local governor and post to: Membership Office, Oak House, Stepping Hill Hospital, Poplar Grove, Stockport, SK2 7JE. Elections will take place in the Bramhall & Cheadle and Marple & Stepping Hill constituencies later in the year. Further details will be included in the next edition of Stepping Up, but any members in these constituencies who may be interested in standing for election are welcome to contact Paul Buckingham, Company Secretary at paul.buckingham@stockport.nhs.uk for an informal discussion about the role and responsibilities of governors.
Page 31
Members & Governors
Public - Outer Region (1 Seat)
Lead Governor Update – Les Jenkins ‟
In the last edition I reminded members of the Annual Members Meeting scheduled for 8th October. When it subsequently took place it was great to see well over a hundred members attending and that, after the agenda presentations and talks, several took the opportunity of raising issues in the question and answer session with the Chairman and the Chief Executive. A personal highlight for me was introducing to the audience our three newly elected youth ambassadors. I think we were all impressed with the enthusiasm they expressed in becoming involved with the Trust. The future, as represented by them, looks good. The Annual Members Meeting also marked the taking up of office of newly elected governors - 7 public governors and 3 staff governors. Consequently the next full Council of Governors meeting on 10th December had a distinctly different look about it, but a number of new colleagues had already become involved in their work by attending and
contributing to the proceedings of the three governor committees - governance / patient safety and quality standards / membership development. The events organised by the Membership Development Committee, and presented by medical staff to public audiences, have proven popular, informative, and well attended - which is good, particularly because of the time and effort put into them by hospital staff. The next one is on Tuesday 15th March and is described as “Forget - me - not, a health talk about dementia”, which is a subject so much in the headlines nowadays. I hope to see you there.
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What’s a typical day at Abney Court? Spending time with Sinatra
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Get in touch Stockport NHS Foundation Trust Stepping Hill Hospital Poplar Grove Stockport SK2 7JE Tel: 0161 419 4653 Email: membership@stockport.nhs.uk Web: www.stockport.nhs.uk
You can also keep up-to-date with our latest news through our website, Facebook and Twitter
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Keeping Costs Low It is important that we keep you updated on our news through this newsletter, but we work hard to ensure that costs are kept as low as possible. This is through many different ways such as advertising, using small local agencies offering discounted rates, cheap paper, sending just one copy for members who live together and emailing electronic copies to many others. If you would like to advertise in Stepping Up please contact us on 0161 419 4575.