Hair & Beauty by Adrian Ballisat

The UK hair and beauty sector is regarded as the best in the world. Do you want to be part of an exciting creative industry, which helps people to look and feel their best?

Hair & Beauty Read on to give yourself a head start...

Word Search

What does the sector cover? Have a go at this word game. There are six industries that make up this sector. Fill in the gaps to identify these: The answers are on the back cover

d e in

Ba b r g

Afr an Ca ib n H d e in and B b r g

ea y he ap N l erv es 6

pa T e ap

Famous Faces Search the internet and put a face to a name. See if you can find out how one of them became famous, or you can cheat and look at pages 16 and 17!

Toni & Guy Beverly C Andrew Collinge Patrick Cameron Ruby and Millie Andrew Barton Andrew Hill 3

Y E K 4

Nationally Hair and beauty is a growth area and employs over 230,000 people The sector has been dominated by females but now there are more males There are over 7,500 beauty therapy salons in the UK The average salon employs 5 people Many young people work in this sector Most hairdressers have a qualification; many will have achieved an NVQ Level 2 or more Hair extensions are either synthetic fibres or human hair. India, China, and other Asian countries are the top suppliers of unprocessed hair

Y FA C TS Locally

There are approximately 150 hair salons in Plymouth (including barbers) and about 40 beauty salons Cedar Falls in the Quantock Hills between Taunton, Minehead and Bridgwater is one of the premier health spas in the country There are 37 colleges running Beauty Therapy courses in the South West On average a small salon will use 27 litres of shampoo a year 5

RANGE OF Hairdresser Barber Beauty Therapist Nail Technician Trichologist TV and Film Hairdresser/Make-up Artist Receptionist Salon Manager Spa Therapist Manufacturers Technician Aromatherapist Health and Fitness Instructor Beauty Consultant Reflexologist Salon Assistant Hair Stylist

CAREERS List three careers you would like to research further either from this list or others you may already be interested in

1 2 3 Look at: www.connexions-direct.com/jobs4u to do more research

Skills & Attributes Make a list of skills you have developed, either at school, through your work experience or from other leisure interests

Hair and beauty employers have identified the following 10 skills new recruits need to have:

1 2 3 4 5 6 7 8 9 10

Willingness to learn Teamwork Personal and professional ethics Flexible working Customer care Positive attitude Self management Creativity Communication skills Leadership 9

ap Spa T her

£7,000 to £30,000, or more depending on employer and location Beauty Therapist From £11,000 to £20,000 or more Nail Technician Between £8,000 and £28,000 Spa Therapist Around £12,000 to £14,000 Beauty Consultant Experienced consultants can earn over £19,000, with salaries starting around £11,000 Aromatherapist With experience you can earn £30,000, when starting up salaries are much less Make-up Artist From £15,000 to £45,000 Salon manager Can earn over £20,000

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Hairdresser Ranging from around

sser e r d r i Ha Consulta y t u nt a e B y Thera t u a e B What could you t earn? ic Nail Techn t s i p a r e h t A Ma roma ke-up Artist i an

The hair and beauty industry is thriving with lots of opportunities to run your own business, work on a TV or film set, to work abroad or in a spa. These are just a few options. Salaries can vary tremendously depending on your expertise. Below are some examples of annual salaries:

1 2

How many industries are there in the hair and beauty sector?

What is the age range of most employees?

Quiz 3

Name three skills that employers want new recruits to have?

What is the salary range for a Make-up Artist?

On average, how much shampoo would a small salon use in a year? 11

s s e c c Su s e i r o St n chnicia Nail Te ) (age 18 e r o H Zoe

I am a fully qualified na il technician responsibi lities are to . maintain th My my clients’ e condition nails, keep of ing them lo my client ha oking good ppy. I’ve al and ways loved nails done having my and watch ing the tech interested nician really me. I also w an therapist an ted to beco me a beau d planned ty to learn as could. many skills as I I took a 5-da y creative co months, du urse over a ring which period of 3 I practised build up m every day y speed an to d skills. M to establis y long-term h a large cl aim is ientele, an my own sa d one day lon. to run able to build The best bit about th e jo a as they tend good relationship with b is being to be regu the clients lar. I enjoy feel better making pe , so I ople helping them make sure I really co ncentrate lo on I would reco ok as nice as possib le. mmend wor king in this because it’s sector a great line of work to trained, yo get into. O u are traine nce d – for life, have a trad you e. It's a grea t confidence will always people, be caus boost for sh y increases yo e interacting with ot hers quickl ur confiden y ce.

Suc ces

31) (age r r e l e ow bin B Staff Train o R â&#x20AC;&#x201C; r d Barbe Stylist an r Senio

I have always been involved in hairdressing ever since I can remember, because my family owned a small barber shop, whilst I was growing up, which was established in 1947. I took an interest in the salon when I was young and decided it was what I wanted to do when leaving school, which coincided with buying a bigger unisex salon. I completed a 3 year apprenticeship whilst competing in hairdressing competitions. This helped improve my skills and advertise the salon. I competed for 4 years, initially in places like Weston-Super-Mare and Blackpool. I was selected for the British Hairdressing Team, representing my country in Germany, Austria and Washington DC for the world hairdressing championships. I then went to college to gain my NVQ Level 2. My long-term plan is to establish the business as a leading salon in the South West. The best bit about the job is helping to train other hairdressers and see their confidence grow over time, also restyling clients hair and changing their look completely. When you have a quiet day the hours do tend to drag. It can be long hours and tiring being on your feet all day. I would recommend working in barbering/hairdressing if you are enthusiastic and creative. You get to meet new people and it can be very rewarding.

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Rob Hume (a

I am a fr ee the Sou lance colour e th du introdu West. My role cator for Keun cti e coveri is ng demon on to Keune pro to provide an stration ducts, d s and tro loved c o c o lo u ublesho olo r oting. I arose to uring hair and have wh train wit people h Keune en the opport always in un a chance colouring tech nd then train o ity . My pa niques ther th I jumped way to comple this at the tio Appren n of an NVQ Le work followe d ticeship vel 2 Ha . Since th irdressin courses en I hav g in e atten colourin Amsterdam a ded sho t Keune g techn rt h iques a eadqua for cutt nd n rte ing is the sa and styling. T ew season tec rs on he hn tis have he faction of leav best bit about iques ing a sa lpe this wo lon kno rk would re d someone w wing th ith their comme at I colourin nd work sector a g ing in th s there are lots e hair a skills. I new skil nd b of o ls motivate almost on a da pportunities to eauty il d you c develop an prog y basis. If you stylist a are re nd into manage ss on to being ment ro a senio r les.

ning sed Lear a B k r o W – age 24 y f f u D a Anousk

Suc ces

manageress, stylist, inI am currently a salon a or. I started working as ess ass and r house traine w”, this is “wo t ugh tho and n salo Saturday girl in a so ironment. You can learn a brilliant working env and work with uty bea and r hai ut much abo sform how people feel creative stylists that tran about themselves. ing Apprenticeship, I completed a Hairdress ticeship in Customer ren App an to progressed Apprenticeship and the ed anc Service, then an Adv g-term aim is to have lon A1 Assessor Award. My ch apprentices new and my own salon and tea skills. What I love about ing ess rdr innovative hai t of a creative team, par the job is working as ple everyday, learning peo new et me to getting providing the feel and ts cep con and new ideas ing people and nag Ma . nts good factor for clie can be difficult at py hap trying to keep everybody times. industry there are so Within the hairdressing career pathways to and many opportunities t of a creative team you par are you As . ose cho are on your own. never feel as though you

Success!

ducation Further E 2 gs – age 2 in n n e J y ll Ho I am currently working at Ci ty College Plym the Salon Tech outh as nician/Manag eress. This invo assisting in be lves auty therapy classes and en lessons run sm suring oothly. I am al so a lecturer fo Nail Services r Level 2 teaching man icures, pedicu make-up. I ch res and ose this career as I love to wor people, I like k with to continuous ly learn and de wanted to tra velop and I vel. To qualify I completed th and NVQ 3 in e NVQ 2 Beauty Therap y. Since then I worked for a have year on cruise ships, which I enjoyed. I was thoroughly able to meet so many new from all over people the world, vis ited many plac learnt new te es and chniques and tre atments. My long-term plans are to co ntinue with te some day I w aching but ould love to op en my own sa would recom lon or spa. I mend workin g in th can take the jo is sector beca use you b anywhere, yo u meet amazin people, and yo g u can choose to become a a particular ar specialist in ea. It can also open doors in and health, ho to nutrition t stone therap y, weight loss tre and theatrica l and film mak atments e-up. You can salons, hotels, work in fashion show s, spas, cruise list is endless. ships; the If you love to meet and help feel great abou people t themselves and want to tra this is definite vel, then ly a job that w ould suit you.

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Succe Success! ir loma in Ha Higher Diputy Studies and Bea 10 student r Neil – Yea My Dad ha s his own ha irdressing have spen salon and t some tim so I e working holidays. there in m I am really y interested hair stylist in working for fashion as a shows or fo so I have de r TV and fil cided to ta m, ke the Hair Studies Dip and Beauty loma alongs ide my GCS Maths and E’s in Englis ICT. As pa h, rt of specialist le arning I inte my additional nd to take and Scienc GCSE’s in A e to rt I have alway help keep my option s open. s been crea tive and ha in colour, sh d an intere ape and de st sign so I se as an exciti e hairdressi ng career w ng here I can skills and ta build on m lent y complete an s. My long-term goal is to Apprentices after Year hi p in Hairdre 11 and then ssing get as muc as I can. I th h experien ink taking ce the Diplom work hard a will make er at school me because I w something ill be studyi that I am re ng ally interest will give m ed in and it e a head st art when I Apprentices am applying fo hips. r

Clinical and Consu ltant Trichologist Susan Devenish M utton lude patient areas of expertise inc As a Trichologist my es of the hair eas treatment of dis contact, diagnosis and ing and mix the st nti scie tic me and scalp and as a cos and for e ctic pra my in ns for use supply of preparatio area of d lise cia spe Trichology is a patients’ home use. of knowledge is e bas ad bro a ore dermatology; theref biology. It chemistry, physics and needed especially in ple and life. peo in st ere a true int takes commitment and ntry. cou the d trichologists in There are few qualifie g with hair, rkin wo and g inin tra of From my early years interest has beauty business my wig making, and the logy. always been in Tricho of Trichologists, d with the Institute I trained and qualifie a career as a ing low fol e ctic in pra London and started The best bit . ner ow ss and busine hairdressing lecturer information, the t tha g win kno about my job is t is of great given to each patien treatments and care having to is ect asp lt ficu st dif value to them. The mo dition), con ir the (outcome of explain the prognosis rking in this field wo nd me om rec uld when it is poor. I wo openings for and interesting with because it is variable pment. My elo dev and hair research those interested in e of my sid t duc to expand the pro long-term plans are complete to and nd bra ’ ime reg business with my ‘le benefit patients. research projects to

A brief history to complete

Fam Fac Toni & Guy Toni and Guy was founded in 1963 by the Mascolo brothers and has grown from a single unit in Clapham, South London to a multi-national award winning company comprising of two global franchised hair salon groups, TONI & GUY with 231 salons in the UK and 171 internationally, and Essensuals with 43 salons in the UK and 22 internationally. There are 28 TONI & GUY Academies globally, a professional product range, two retail product ranges, an Italianstyle deli-cafĂŠ chain, and companies specialising in IT support, salon design, salon supplies, asnd financial services. Beverly C (formerly known as Beverly Cobella) is the first woman in the hairdressing industry to be awarded an MBE for services to hairdressing. Her route in to the hairdressing profession happened accidentally when she was working at a salon and was offered the chance to take it over at age 17. By 20 she went in to business and launched her own salon, Cobella in Mayfair. She has worked as a consultant creative director for Aveda and Essensuals/TONI &

GUY, as a global ambassador for Wella and also as a brand ambassador for Goldwell. Andrew Collinge began his hairdressing career with his father, Peter Collinge in Liverpool, 1974. In 1976 he completed his training at the prestigious London salon MichaelJohn. During his six years at MichaelJohn he went on to become Artistic Director representing the company at major hairdressing events such as World Hair and Salon International. Along with his wife, they have over 20 years of working on fashion and hair shows, photo shoots, and TV shows. In 1993 Andrew Collinge Salon Solutions hair care products were launched and in 2001 a range of electrical hair care goods. Ruby and Millie Internationally acclaimed make-up artist Ruby Hammer, and Millie Kendall set up their company in the early nineties and made professional make-up products available to the masses. They met whilst Ruby was working as a make-up artist and Millie worked behind the Shu Uemura counter in

e the picture from page 3

mous ces London’s Harvey Nichols. They became friends and whilst Millie was running her own beauty PR company they were approached by Boots to work on a beauty project. As a result they developed a range of over 300 products to suit both the customer and the makeup artist. Andrew Barton Is the International Creative Director for Saks, the UK’s leading franchise salon group with 120 salons nationwide and in Belgium. Many will recognize him for his contributions to the programme “Ten years younger” and he also appears on GMTV. On the catwalk he has worked on fashion shows for Versace, Prada, and Calvin Klein. As head of the Saks creative team, he is responsible for creating images, seasonal collections and the company’s signature hairdressing techniques. When he is not abroad, teaching at a Saks Academy, or on a shoot, he still works in the Saks’ flagship salon in London’s Covent Garden.

Patrick Cameron is acknowledged as the long hair expert. Since arriving in the UK from New Zealand in 1987, Patrick has worked in association with Wella. He is a regular presenter at global hairdressing events, and he has his own training school in London. He also takes this school out on the road to students in New York, New Zealand, Australia, Germany, Los Angeles and Dublin, as he believes education is paramount. His philosophy is “my aim is to create natural looks that make a client feel feminine.” Andrew Hill Devon Hairdresser Andrew Hill has an awarding winning hair salon in Newton Abbot. Andrew’s salon and business concept is that for his team of staff to succeed they must view their role as a career, not simply a job. Members of his team have been regional finalists for the L’Oreal Colour Trophy.

There are many rou Hair and Beauty se

18 Visit: www.habia.org for more information

utes in the ector

Useful websites Local course information 14 - 19 course directory University of Plymouth UCP Marjon

www.findacourse4me.co.uk www.plymouth.ac.uk www.marjon.ac.uk

Careers and further course information Careers SW (Connexions) Helping discover what you could do and how to get there Information, careers advice and resources Apprenticeships Graduate careers Career information Qualifications explained

Useful subject websites

Information on the hair and beauty industry

www.careerssw.org www.icould.com https://nextstep.direct.gov.uk www.apprenticeships.org.uk www.prospects.ac.uk www.insidecareers.co.uk www.direct.gov.uk/en/EducationAndLearning /QualificationsExplained www.habia.org

Word search answers

From page 3

Hairdressing, Barbering, African Caribbean Hairdressing and Barbering, Beauty Therapy, Nail Services, Spa Therapy

Quiz answers

From page 11

1. Six 2. Age 15-34 3. Willingness to learn, Teamwork, Personal and professional ethics, Flexible working, Customer care, Positive attitude, Self management, Creativity, Communication skills, Leadership 4. ÂŁ15,000-ÂŁ45,000 a year 5. 27 litres

Here is some more information you may find useful....

CUSTOM ER SERVICE

Illustration of career progression and skill development

Sample Jobs

LEVEL 5+

Examples of Job Specific Skills

LEVEL 3

Experienced to Supervisory

LEVEL 1/2

Entry Level Employment to Intermediate

SKILL DEVELOPMENT - depending on experience

Junior to Middle Management

Skills and Attributes (Illustrative) Establishing strategic business relations Devising and deploying company objectives and goals

Senior Management

LEVEL 4

A guide to the types of jobs you could progress to if you invest in the relevent skills and training

Call Centre Manager Relationship Manager Senior Cabin Crew Retail Manager

Efficiently allocating resources Excellent interpersonal and networking skills Maintaining high safety and security standards Building up distribution channels

Analytical Skills (eg. identifying trends) Finance (eg. budgeting, setting and meeting targets) Planning (eg. developing strategies, shift patterns) Strong commercial awareness (eg. maximising profits) Strong leadership (eg. Upholds company vision and culture) Decision making and taking effective action

Sales Team Leader Retail Supervisor Travel Agent Personal Banker Telemarketing Executive Cabin Crew

Experience of setting and meets targets Good knowledge of products and standards Maintaining up-to-date travel knowledge Detailed knowledge and understanding of products Database skills (eg. retrieving and comparing data) Friendly, positive attitude, energetic

Excellent problem solver (eg. exceeding expectations) Good leadership (eg. supportive, motivates team) Creative (eg. identifying new markets & opportunities) Strong interpersonal skills (eg. builds relationships and trust with clients) Proactive (eg. addresses shortfalls without prompting)

Retail Sales Assistant Customer Advisor Receptionist Call Centre Agent Switchboard Operator Passenger Services Assistant

Helpful, approachable and organised Excellent telephone manner, persuasive Courteous, approachable and efficient Excellent telephone manner, active listener Able to work under rigorous time constraints Security conscious

Confident communicator (verbal and oral) Empathetic and able to build rapport Calm under pressure Team Worker (eg. thinks of others, puts team first) Good ICT skills (eg. email, word documents) Problem Solver (eg. handling complaints, negotiating) Good arithmetic skills (eg. ability to calculate efficiently) Responsive (eg. Listening and understanding customer needs)

Developed in partnership by Exeter & Heart of Devon Employment & Skills Board Â