OM Magazine, Issue 119, December 2018 by OM Plymouth Magazine

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Business Profiles Gym Bubbas, Sir Fix-A-Lock, Westcountry Financial, Alan Witt of Not Just Travel and Still Window Cleaning

The Gift of Giving Plymouth Food Bank are in desperate need of donations this Christmas

Christmas events There are lots of exciting festive events happening across Plymouth

Merry Christmas! ...and a happy new year

Home + Pets + Leisure & Events + Eating & Drinking + Beauty + Law & Finance + Motoring 01 April 2018

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Wishing our clients a Merry Christmas & a Prosperous New Year

Come see our magical window display throughout December This scene gives you an idea on what you will see in our festive window displays. With representations of members of our team, Tavistock buildings, local characters as well as events which have taken place during the year. All transported back to a Dickensian Christmas Eve.

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www.omplymouthmagazine.co.uk Creative Director Myles Lockwood myles@oracle.uk.net

Editor's Note...

Editor Libbi Chapple libbi@oracle.uk.net

Merry Christmas to all of our readers and advertisers from the team at OM! I hope you’re all ready for the festive season, it’s crazy just how fast it comes around.

Accounts Emma-Jane Corry emma@oracle.uk.net

In this issue we have everything you need to know about all things Christmas in Plymouth- From the LEGO Penguin trail, to the Christmas Market. We’ve also put together a special feature on our favourite stocking fillers under £20- turn to page 16 to find out more.

Sales Managers Myles Lockwood Kayleigh Smith Kayleigh@oracle.uk.net Graphic Design Libbi Chapple BA (Hons) Tom Coles BA (Hons) tom@oracle.uk.net Editorial Libbi Chapple Photography Tom Coles Pixabay.com Pexels.com Sister Magazine The Plympton Community Magazine www.plymptonmagazine.co.uk OM Plymouth is a proud sponsor of Gables Farm Dogs & Cats Home

We’ve been out and about speaking to some great local businesses this month. Gym Bubbas, a family run children’s gymnastics company based in Estover (and soon they will be in Plympton too!)- tell us all about their passion for what they do and their exciting plans for the future. You can also catch Business Profiles from the likes of Still Window Cleaning LTD, Westcountry Financial, Alan Witt at Not Just Travel and local Locksmith legend, Sir Fix-A-Lock. So get those decs up, have a festive hot chocolate and have a great month!

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Trade Mark and © Copyright OM Plymouth Magazine 2018. All rights reserved. Nothing in this magazine may be reproduced in whole or in part without the expressed written permission of the publisher. We have done our utmost to ensure that all the content is correct and accurate at the time of print, but we emphasise that Oracle Publications accepts no responsibility for any mistakes or omissions in this publication. All opinions expressed in the Plymouth Oracle magazine are that of the individual contributor and are not always shared by the publication.

Christmas Tree, Istock The OM Magazine is published, designed, & distributed by: Oracle Publications Ltd, Unit 5, Bowker House, Lee Mill, Near Ivybridge, Devon, PL21 9EF. Any comments should be addressed to the Creative Director.

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Contents

December 2018

Sir Fix-A-Lock

Polar Bear Explorer Trail

Gym Bubbas

Our favourite Stocking Fillers

Reader Response

Westcountry Financial

Plymouth Christmas Market

Alan Witt- Not Just Travel

Plymouth Pavilions

Whats on Guide

Still Window Cleaning

LEGO Penguins

The Gift of Giving

H M Williams

39 44

Paul Bushell is Sir Fix-A-Lock, your local professional and independent Locksmith

20 35

Polar Bears bring an important plastic message to the city this Christmas

Kate and Wayne have put their heart and soul into their childrens gymnastics business, Gym Bubbas

We round up our favourite stocking filler ideas for under £20

Your chance to win free entry to local climbing activity centre, Clip n’ Climb

Meet the friendly and dedicated team of experienced financial advisors

Don’t miss the cities Christmas Market this year, all you need to know

Alan serves as your independent local travel advisor as part of Not Just Travel

See what exciting events Plymouth Pavilions have planned for us this festive season

Your go to guide to everything happening in and around the city this month

Come meet the experienced & friendly stylists at Halo Hairdressing, Crownhill

Family business run by Fred and Emma Still, offering their professional services to Devon and Cornwall

Christmas brings LEGO Penguins to the city- can you find them all?

• Warm and friendly Find us in atmosphere Crownhill village • Experienced Stylists FREE PARKING • Only professional products used Opening Hours: Mon - Sat 8.30am-5pm • Ladies, Gents & (Thurs Open til 6.30pm) Childrens Hair

Plymouth Food Bank, part of Trussels Trust- are in desperate need of donations this Christmas

Let H M Williams take the stress away from your accounts, so you can focus on whats important

Picking your Christmas tree

Make sure you know what tree is best for your home this Christmas, with our handy guide

Beacon Electrical

Beacon Electrical have some great deals on top brands this winter

www.halo-hairdressing.co.uk

01752 303155

Visit us at: 44 Morshead Road, Crownhill, Plymouth, Devon, PL6 5AQ

20% OFF *All Services

Doesn’t include products. Please bring voucher with you and produce when paying* *Terms and conditions apply. Not Including products or any other offer. Discounts on full price list rates. One voucher per client per visit / appointment. Vouchers cannot be exchanged for cash. Subject to availability. Offer valid until 31st January 2019 Halo Hairdressing reserves the right to discontinue a voucher at any time or to modify.

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December 2018 07

City centre based Locksmith Paul Bushell, otherwise known as Sir Fix-A-Lock; offers a friendly and professional service to clients throughout Devon and Cornwall. Paul has an infectiously positive attitude towards life; and together with his loyal companion Lottie, he enjoys the day to day challenges that working in the Locksmith profession brings.

“It was all about getting stuck in and making the impossible, possible. That experience gives you determination and drive as a person”. Nearing the end of his 25 years of service, Paul started to consider the direction that his career path would take.

Whilst on the course, Paul became good friends with Chris Belcher- a Locksmithing legend and a famous role model within the industry.

“

Chris was key in helping Paul set up his business by training, mentoring and guiding him through the first three hectic years, as he juggled a full-time army career and a part-time business. At the time, Chris had retired from the day-today Locksmithing duties to focus on other aspects, and offered his client base to Paul once he had finished serving in the Forces. “It was mad! There were so many qualified Locksmiths out there and he chose me. I always wonder why Chris and his lovely wife Suzzie chose me”. Chris and Paul grew a valued friendship over a number of years and Paul explains that he had never met a better man. “Chris was the most exceptional human I had ever met. There was no one quite like him. He was kind, he was polite and he never, ever had a bad word to say about anyone. I couldn’t have asked for a better role model and a better mentor to solidify my knowledge in the industry”. Sadly, Chris Belcher passed away last year, leaving behind a legacy in the Locksmith world. With Chris’ guidance, Paul built up the business during his time in the Army- and when he left he took on Belcher’s client base. “He had some very high profile clients that trusted him to do their work-

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some of them continue to use me to this day and I am very proud to carry that on”.

“

Having a chat with a friend, it was suggested to Paul that there was a gap in the market for a professional Locksmith in Plymouth- and so the seed was sewn. Paul signed himself up and funded himself through a 2 week Locksmithing course to learn the basics in the profession.

“

aul joined the Army when he was living in Northern Ireland, at just 16 years old. “Being in the forces gave me a skill set that could easily be transferred to business. I guess you don’t really realise at the time!” Honesty, integrity, discipline and hard work are all traits that Paul values.

Needing an identity- Paul set about creating a brand for his company. Sir-Fix-A-Lock is a clever play on words that fits perfectly with Paul’s personality and it doesn’t stop there! Guinevere- Paul’s steed, a black Volkswagen Transporter, serves as his mode of transport, and after a hard day’s work with his loyal companion- Yorkshire Terrier Lottie (Camelot-y!) he returns to his fully kitted out office ‘Camelock’based in the city Centre.

You’ve got to have a bit of fun. If you’re not enjoying what you do- move on. You have to find happiness somewhere and you are more likely to be successful when you do. People like happy people! Positivity is infectious.

Offering his professional services to customers throughout Devon and Cornwall- where his reputation certainly goes before him; Paul has expertise in non destructive entry, UPVc door and window repairs, key cutting services and master key suites. Sir Fix-A-Lock also specialises as a professional safe engineer. “Cracking safes is my niche in this particular area. Chris sent me off on a course in London where I could learn everything I needed to know- and I haven’t stopped learning since! With a safe, you have to have a plan. Some

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can be opened in a matter of seconds, but you have to be prepared for certain types to take several hours. Planning is key when it comes to getting into a high security safe”. “A job has to be done properly or not at all. I pride myself on giving the best service I possibly can, so if I am not confident in a job on a safe- I will happily refer it to a higher grade safe engineer up country”.

“

Sir Fix-A-Lock has the most 5 star reviews for a Locksmith in the entire South West on the Trading Standards ‘Buy with Confidence’ scheme, from Swindon through South Wales, all the way down to Lands End. This is perhaps a reflection of his values- honesty, integrity, motivation and hard work.

Paul Bushell with Chris Belcher- a fun way to show the handover of clients!

“ “ “

It isn’t just his professional approach and positive attitude that brings Paul business. He firmly believes that customers have to have complete trust and confidence in himself and his abilities. “We have to put our money where our mouth is in terms of quality of product and service, and a lot of trust leans on genuine testimonials”. Sir Fix-A-Lock has been nominated for numerous awards, and has won a respectable amount. Paul doesn’t shy away from the fact that to be in the running, he self nominates to get himself, and his brand out there. “I’ve been nominated for a total of 12 awards, some I have been nominated for- and others I have nominated myself. You have got to be confident in your services, and put

yourself out there. If the judges didn’t think you deserved to be there- you wouldn’t be.

You’ve got to rise above, and constantly punch above your weight to get to where you want to be, always. After several years of hard graft and pure determination, Paul is finally in a place where his work life balance is starting to look a little healthier! In his spare time he enjoys listening to his favourite band, punk heroes Stiff Little Fingers. He even has the privilege of owning the bands previous drum kit- which he aptly named ‘Sir Drum-A-Lot!’ Sir Fix-A-Lock offers discounts to senior citizens and member of the HM Armed Forces, as well as NHS staff. Although he works long hours, Paul finds time to support local charities wherever he can. Having recently taken part in the

‘Plymouth Superheroes Black Tie Ball’- of course dressed up to the nines in his Sir Fix-A-Lock chainmail, himself and other Plymouth Business owners managed to raise over £7000 for local hip hop community interest group, Street Factory. Paul also prides himself on being an eco friendly business- selling his scrap metal rather than binning it, and donating the funds to local charities each time. “It’s important to me to give back to the community. Not just because it’s right- but because it makes you feel good about yourself. It’s a great feel good factor!” Paul sums up by stating that every job he takes on is a challenge, and that is what motivates him to succeed. “I love my life and it feels like I’m living in the Crystal Maze, solving puzzles for a living every single day! I am extremely lucky to love what I do”. Paul’s broad accent, infectious happiness, drive and determination (and of course little Lottie) all go towards his popularity with customers- and as a result he has gained a fantastic reputation within the Locksmith industry in the South West. If you would like to find out more, you can contact Paul on the details below.

Visit: www.sirfixalock.com Call day or knight: 07540 998558 or 01752 567222 Email: info@sirfixalock.com Find me on Facebook, Twitter and LinkedIn Please mention OM Plymouth Magazine when responding to adverts

December 2018 09

Leisure & Events

10 December 2018

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he Arctic, oceans, polar bears and single-use plastics have all been brought together in a new family activity this winter in Plymouth Britain’s Ocean City. 20 polar bear cubs have been set loose across Plymouth’s waterfront, each with a bear fact that sends a serious message on how single-use plastics are affecting the oceans and the Arctic habitat. With messaging supported by the WWF, the polar bear cubs have been introduced by the business-driven Plymouth Waterfront Partnership (PWP) and their campaign partner the National Marine Aquarium.

For 14 weeks, between 25 November and 3 March, the Polar Bear Explorer will see the cubs hiding at locations across Sutton Harbour, the Barbican, Hoe, Millbay and Royal William Yard, in shops, cafes, restaurants and hotels along the waterfront. Offering a new experience in Britain’s Ocean City, families are encouraged to become Polar Bear Explorers and find each of the 20 cubs. Along the way families will learn about the oceans, polar bears and how they can help to protect their natural Arctic home.

Everyone who finds all 20 polar bear cubs and completes their Explorer entry form will receive a Polar Bear Explorer certificate and will be entered into a draw to win great prizes, including family tickets for the National Marine Aquarium and Polar Bear adoption through WWF. Sarah Gibson, Waterfront Manager and Chief Executive of the Plymouth Waterfront Partnership, said “Plymouth, Britain’s Ocean City is a leading waterfront city in the UK, and every year our business community creates trails to provide free family fun and encourage greater footfall. Plymouth is leading the way on efforts to reduce single-use plastics so this year we selected this topical subject to help to encourage our community to make more changes at home, at school and in the workplace. “Shockingly, we’re told that, due to micro plastics, the Arctic is one of the most polluted locations on Earth and with the immense appeal of Polar Bears we wanted to engage families and especially children in learning more about what we can all do to make a difference. “We’re delighted to have partnered with the National Marine Aquarium and to have received support from the WWF and soon we’ll be working with schools.

This trail is fun, free and educational, so we’re now looking forward to seeing how many families will take up the challenge to become Polar Bear Explorers!” Nicola Bridge, Head of Conservation Education and Communication & Marketing at the National Marine Aquarium, said: “The NMA is proud to be a campaign partner of Plymouth Waterfront Partnership’s Polar Bear Explorer trail this winter. We hope to see this engaging family initiative help draw visitors to Plymouth’s Waterfront whilst promoting the importance of caring for our Oceans. “The NMA’s mission is connecting people with our Oceans and promoting pro-Ocean behaviour. We believe that initiatives like the Polar Bear Explorer trail will help to highlight the importance of the marine environment to everyone.” Polar Bear Explorer maps will be available to collect from the Barbican Tourist Information Centre, National Marine Aquarium, Bistrot Pierre at Royal William Yard and Plymouth City Centre Library. For more information, or to enter online, see visit the website below.

visitplymouth.co.uk

Polar Bears and members of the PWP and NMA, Sarah Gibson, Nicola Bridge, Olly Reed and Liz Cole

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December 2018 11

Learning and fun rolled into one!

nitially starting as a humble lifestyle business, Gym Bubbas has gone from strength to strength and has very quickly turned into a highly rated company for local families. Kate and Wayne Child- proud owners of Gym Bubbas, first met in London whilst Wayne was working as an Estate Agent and Kate; after a 6 month travelling stint- was working for a children’s gym in the city.

creating dynamic and unique lesson plans for her gymnastics classes.

After getting married and welcoming their son Austin to the family, Kate and Wayne made the move back to Plymouth. Kate explains that owning a gym had always been a pipedream of hers, but after the couple came into an unexpected windfallthat dream was soon put into action.

For Wayne, this was a whole new way of life. Originally a high-flying estate agent in London, he gave it all up to help Kate build her business, holding a partner role but soon becoming a fully-fledged gymnastics teacher and instructor.

In 2011, Kate started up Gym Bubbas and was based out of a hall at The Devonshire for a few days a week. Building on her experience in London, Kate got stuck in

“

“The initial aim was for a lifestyle business; I would buy a few pieces of equipment and hire out a hall for a few days a week. I absolutely loved my job in London, and that was the inspiration behind starting up a gym for babies and children down here in Plymouth”.

“I knew what I wanted to do and how I should do it. I absolutely loved the lesson planning side of the business and it came naturally to me. The side that I didn’t quite know was how to market myself- how to create a brand around what I was offering and that was where Wayne came in!”

Wayne thinks big. He always pushed the business to be bigger and better and he always had this vision right from the start of where it could be, where it could go. Within a year of being at The Devonshire, Kate acquired a loyal clientele of over 100 children through organic growth and word of mouth. A change of ownership soon meant that Kate and Wayne needed to find a new

space for Gym Bubbas- and Morgan’s Gym, located at Christian Mill Business Park- was their next stop in late 2012. “Looking back at this time period- it was absolutely mad. We were both up at 6am every day to get our parking space, we would do some marketing for a few hours, unload the equipment from the back of the van and I would then teach classes all day. Wayne would meet me and we would load the van back up- if it was raining we would wipe down all the equipment, ready to do it all again tomorrow!” This hard work certainly paid off, as Gym Bubbas soon grew to over 250 clientsreaching capacity for the hired space at Morgan’s. Kate and Wayne took a leap of faith and decided to make the move to their current premises, a purpose built gym at Drake Mill Business Park. “The whole concept was thought up in our two up two down house in Ivybridge- we just decided to go for it!” The couple put everything they had into getting the space ready for their opening day in September 2013 and the rest as they say is history.

“

Gym Bubbas offer fun and interactive gymnastic classes designed to help develop physical, social, emotional and cognitive abilities in young children.

From left to right: Gilly Ellis, Kate Child, Stephanie Blight and Kathryn Lewis

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Each of the seven classes, which are split according to age, see highlytrained instructors use a variety of individual and group activities to develop flexibility, strength, balance and coordination, which Kate says is vital at a young age.

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Starting from as young as 4 months- the classes encourage parent participation until 3 years, where toddlers are allowed to take part in the activities in instructor led classes. Kate and Wayne both stress the importance of having fun at Gym Bubbas- whilst learning valuable life skills such as listening to instructions and understanding how to take turns. Both Wayne and Kate have the core qualifications needed to teach the gymnastics classes- and love every second. “We currently have a tight knit team of 12 instructors- we are like one big family! Everybody here loves what they do and they’re all so great with the kidsyou can’t teach that”.

“

The most rewarding aspect for all of us is that it is not a competitive environment at all; each child is encouraged to move at their own pace. One small achievement for one child may be huge for another and we love to celebrate every little milestone

“

Often, the couple see children develop throughout the years that they teach and remember when they were first learning to walk; now they see them flourish into completing routines on the bar and doing their first handstands and cartwheels.

Perhaps what sets Gym Bubbas one step ahead is the genuine passion for what they do- and wanting each and every child to absolutely love their time in the gym. Kate explains that they don’t want their clients to feel like they are just a number- and go the extra mile to remember the small details. “We have the same instructors teaching the same class each week, so this really helps the children build a meaningful relationship. We also put particular emphasis on remembering the small details in their personal lives that really make a difference; asking how mums holiday went, asking how granddad is after his operation; showing genuine interest outside of Gym Bubbas is crucial for us”. Looking to the future, exciting plans are already underway for this busy local business, as they have recently acquired a second purpose built gym in Match Mill- Plympton. Kate explains that they have very quickly hit capacity where they are based now- so the need was there to expand.

“

Our second purpose built gym is due to open at Match Mill in Plympton in January. We are very excited for this to progress and we are on the lookout for dedicated and enthusiastic staff members to take on the Gym Bubbas ethos

“

Since the company’s inception in 2011, it’s fair to say that Kate and Wayne haven’t really stopped. Working 60, sometimes 80 hour weeks to get the

dream up and running- Kate tells us that only now do they feel like they can apply the brakes a little. “We will never take a back seat because it’s not in our nature. It’s certainly been a whirlwind to get to where we are today and we are both extremely proud of what we have achieved. The business has grown substantially and there are a number of different avenues we could explore for future growth- who knows what the future may bring!” Gym Bubbas offer classes from 4 months to 11 years, and offer a free initial trial to see if it’s for you. They also offer hasslefree party packages for children aged 1-10 years. Children can join at any point during the term, so get in contact with a member of the team to find out more.

Book your FREE trial class today.

Visit: www.gymbubbas.co.uk Call us on 01752 680 030 27 Drake Mill Business Park Estover Rd, Estover PL6 7PS

Look out for our new Plympton based gym in January! Please mention OM Plymouth Magazine when responding to adverts

December 2018 13

Leisure & Events

14 December 2018

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£14.00 | etsy.com All in Good Time Mini DIY Time Capsule Kit is a fun way to keep hold of a moment in time. The kit includes fill out sheets about you, your family or friends and what it’s like to live in today’s world. A guide with ideas of what to put in your time capsule, a permanent Sharpie fine black marker to fill in the attached sticker with who created the capsule, when it was sealed and when it is to be opened.

£7.99 | Prezzybox.com Treat someone special to a personalised sweet treat with this Giant Personalised Chocolate Chip Cookie! The delicious giant cookie can be designed specifically to tailor your needs. A personalised message of your choice can be added to the cookie to make it personal and unique to the lucky recipient. The cookie will come gift wrapped and presented in a bespoke postage box that is designed to fit through a letterbox. The cookie has a 14 day shelf life (not that it will ever last that long!)

£2.95 | Not on the Highstreet Delight your children by placing this tasty personalised chocolate treat at the bottom of their stocking. Write their name, or something Christmassy. Children love their names on anything, and what better way to add something special to their stocking than with a little chocolate surprise? Characters available include A-Z, 0-9, space (blank), star, heart, hashtag, question mark, exclamation mark, full stop, and ampersand.

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£12.99 | Firebox.com Think you’re a well-rounded music aficionado? You’ve barely scratched the surface. Whether it’s Led Zeppelin, Miles Davis or Lauryn Hill – there’s always a few musical blindspots that you’re yet to properly explore. The 100 Albums Scratch Poster covers a wide spectrum of musical styles – everything from jazz and hip-hop to good old fashioned rock n’ roll. This carefully curated mix of seminal music moments and modern classics is certain to expand your musical horizons.

£17.49 | Not on the Highstreet An adorable personalised story starring your child, Peppa and George! This charming and wonderfully bespoke story focuses around each letter of your child’s name as you join Peppa and George on a treasure hunt, finding ‘extra special clues’ along the way! I wonder if they can use these special clues to find their new friend? Each specially printed book includes a double page spread for each letter of your child’s name without any repetition, there are even additional pages for children with shorter names. This book includes your child’s name and personalised character.

£14.99 | Photobox Have fun putting together your favourite moments with a photo jigsaw. 49 pieces made from recycled extra-strong card. Keep the kids quiet with a photo jigsaw of their favourite superhero or challenge Grandma to discover which picture of her little darlings hides in this personalised puzzle. Photobox also have a whole range of other photo based gifts, such as frames, canvases, cushions, magnets, mugs and even mouse mats!

£6.99| Findmeagift.co.uk The kit comes with full instructions and everything you need to make this unique and very traditional bedroom decoration; a hoop, ribbon, feathers, beads and string, and of course, you can add your own special touches too. A lovely gift for an expectant mum, who can make the dream catcher to hang over baby’s cot, keeping baby fascinated with its bright colours as it turns in the breeze. Boys and girls alike would love to Make A Dream Catcher for themselves or as gifts for mum and grandma.

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December 2018 19

West Country Financial based in Tavistock, will be celebrating their 20th anniversary in December of this year. The well established team of Financial Advisors have a combined experience of over 200 years- and are proud to be offering their clients a personal and professional service throughout Devon, Cornwall, Somerset and further afield. We sit down with some of the team to find out a little more.

Principal - Mike James, has worked in the financial industry for over 40 years. Mike initially made the leap of faith to start his own business, because he wanted to build a team of advisors and essentially offer a ‘one stop shop’ for financial advice. “When I was younger I worked in men’s outfitting. I made the move to the financial industry to better my career. I loved dealing with people, and I liked the idea of trying to advise something that you couldn’t physically touch - an intangible so to speak”. The challenge of advising on something that could potentially make people’s lives better such as a pension plan or an

investment opportunity appealed to Mike, so at the age of 22 he started his journey that would eventually lead to him working for two major insurance companies, as a Senior Consultant across the South West. Wanting to create a more client focused business, Mike left the company he was working for at the time and West Country Financial was established in 1998. “The hardest part was the fact I had no track record on running my own business, so proving to people that you are someone to rely on was a challenge, but I had my previous experience to back me up”. West Country Financial quickly grew from strength to strength, adding half a dozen new staff members in its first year of operation. Fast forward to today, the business now consists of over 15 staff members who can confidently and professionally deliver valuable advice on a vast range of subjects.

Principal, Mike James

“

As a financial company with many years of experience in the financial sector, Westcountry Financial have in-depth knowledge to offer sound and professional advice on mortgages, investments, equity release, retirement, tax planning, pensions and more.

“

est Country Financial consists of a large team of independent Financial Advisors, including a specialist corporate section. Their combined wealth of knowledge means that they are one of the largest financial organisations in the South West.

John Stanbrook, Westcountry Financials’ longest standing Independent Financial Advisor - explains that the majority of their services are tailored to most demographic groups, and their target market is best described as ‘from the cradle to the grave’. “Our services are not just for the wealthy. You can take out a pension from 1 year old and many grandparents like to set this up as a gift for their families, for

From left to right: Angela Hind, Mark German, Peter Cook, Alison Nicholls, Emma Wills, Stephen Tripp, John Stanbrook, Mike James, Cathy Leek, Vicki Swann, Richard Green, Barry Goodman, Alex Dunn, Adam Brown.

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“People need financial protection. Once you’ve explained to somebody how vulnerable they are regarding life cover or critical illness cover for example- there is going to be a shortfall should something go wrong. This then becomes a need, and people don’t identify that until they come and speak to us” explains Vicki. Vicki Swann specialises in Financial Tax Planning and Final Salary Transfers- a specialist pension service. Vicki is a Chartered Financial Planner and a Fellow of the Personal Finance Society- which gives her clients the reassurance they are being advised by someone who has a proven commitment to the ethical standards set by the industry. “The government has stepped up to what is fast becoming a crisis for the country in terms of funding retirement” Says Vicki. “The Auto Enrolment Schemes which are effectively forcing people to pay into a retirement fund can only be a good thing, but what happens when you are self employed, or in a situation where you can’t be auto enrolled?” Vicki and John explain that the team at West Country Financial have access to

Using a holistic approach to your finances, West Country Financial are able to see the bigger picture when it comes to future planning; offering an overview of the different options you have and the best way to enjoy your retirement with peace of mind.

“

We can help the client plan how much they need to sensibly save to arrive at the amount of income needed to retire. West Country financial can help you plan for the future, to not only hope to live comfortably at retirement- but to be confident knowing it will happen. Whatever your financial needs, Westcountry Financial are here to help you make an informed choice, and they welcome all enquiries- from topping up your ISA this current tax year, to reviewing your pension to make sure it’s on track to support you during your retirement. Perhaps you are asset rich and cash poor, it’s possible to take advantage of these assets to produce a regular income and maintain your lifestyle. “Maybe, in the New Year- as your family grows you need to invest in a larger property, or all the kids have left home and you need to downsize. Westcountry Financial can look at the market as a whole and offer a full range of mortgages to suit your personal needs”. Westcountry Financial have an

Dedicated team member, Pepper

experienced team of advisors with a wealth of knowledge when it comes to mortgages. Whether you are looking for a fixed rate, buy-to let, or a first time buyer with absolutely no idea where to start- Mike stresses the importance of just taking the time to come and talk to the team and work things out.

“

West Country Financial offer a free no obligation initial consultation to anyone who feels they need the team’s professional advice. They are happy to visit you at your own home or office space, or alternatively you can visit them at their office in Tavistock.

“

Elaborating on the importance of pensions in today’s society- John and fellow IFA Vicki Swann, who is one of the most qualified lady advisers in the area, tell us that most people have a need for financial advice, they just don’t realise it.

a range of personal pension products, tailored to suit your individual needs.

“

example. The majority of our clients come from word of mouth or referrals from professional connections”.

The office access is disability friendly and all the staff have been trained to be “Dementia Aware”. Looking to the future, Mike explains that he is definitely looking to expand the team, with the focus being on the younger generation. “The average age of an advisor is currently 57 years old. There is a real issue in the industry when it comes to employing young people, so the focus going forward would be to ‘grow our own”. “The main attributes we look for in a potential employee is to be trustworthy and have quality knowledge. Perseverance in a sometimes challenging training process shows character and that would be the kind of person that would fit in well here” explains Mike. If you would like to book a free no obligation initial consultation with an Advisor at West Country Financial, or would be interested in working with the team - get in touch today on the contact details below.

Visit: www.westcountryfinancial.co.uk Call: 01822 618 535 Email: info@westcountryfinancial.co.uk Find Us: Kilworthy Park, Drake Road,Tavistock, PL19 0BZ Please mention OM Plymouth Magazine when responding to adverts

December 2018 23

ick up some individual and unique Christmas gifts at Plymouth Christmas Market, located in the heart of the city centre from 29 November to 16 December. Over 50 log cabins and other seasonal stalls, festooned with fairy lights, will house traders from the South West and beyond, selling everything from handmade jewellery and clothing, to artwork and homewares. You can even pick up a real Christmas tree!

Some of the region’s favourite food and drink traders will also be returning to the Market this year, including Smeaton’s Smokehouse who specialise in smoked cheese and meats, English Spirit Distillery who will be selling a range of premium liqueurs and a variety of crumbly, loose, packaged and dairy-free vegan fudge from Roly’s Fudge. If your little ones like story time make sure to visit local author, Alison, who will be selling a selection of her children’s

stories entitled ‘Behind the Fairy Door’ in paperback and hardback with an assortment of merchandise and toys. If you’re feeling chilly after having a browse, warm up with a drink from the Bavarian Bar or tuck into some delicious festive food from one of the many street food stands on offer.

New for 2018: Plymouth Argyle will be selling club merchandise from one of the cabins, so if you have some Pilgrim supporters to buy for this Christmas why not pop down to see what’s on offer. Also brand new this year is our illuminated bauble arch! Big enough to walk through, it’s perfect for those festive family snaps. There will also be live music to entertain the crowds each Thursday to Sunday for the duration of the Market. Listen to the sounds of choirs and local musicians, sure to put you in the festive mood as you wander through the great range of stalls.

The Christmas Market will be open until 6pm Monday to Saturday and until 5pm on Sunday, with late openings every Thursday until 9pm, so you can take your time and enjoy browsing the stalls under the sparkling city centre Christmas lights. Don’t forget to take a snap under the bauble arch and share your photos using #ChristmasInPlymouth!

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December 2018 25

P LYM O U T H Alan Witt serves as your personal, Plymouth based independent travel advisor, as part of Not Just Travel. With over 35 years experience in the travel and tourism industry, Alan strives to deliver a personal and bespoke service to each and every one of his clients. We catch up with Alan to find out a little more. bit of a shot in the dark for me really, but I decided to go for it. I had no idea if it was for me, as I had no experience but I ended up loving it”.

Focussing on a personalised service with access to great holiday packages and deals- Not Just Travel is one of the UK’s leading travel companies, not on the high street.

Alan stayed with Thomas Cook for a number of years, gaining valuable experience and moving all over the South East in different branches. In the early 90’s, Alan met his wife- Suzanne and the pair made the move down to Plymouth to start a family.

Alan has a wealth of knowledge when it comes to tourism, having studied in College at a young age. “I went to Bournemouth College and I absolutely loved my course- I was the only male in a group of 25 females!”

“I had never been to Plymouth in my life, but Thomas Cook offered me a relocation package so myself and Suzanne worked a few logistical challenges out and eventually we both made the move to the South West”.

“

After working for Thomas Cook for just over 25 years, Alan decided that it was time for a change; and after a conversation with a family memberhe took a leap of faith and started a brand new position for their start up company. Little did he know that this would soon become one of the biggest independent travel agents in the UK.

“

Not long after completing his course, Alan was offered a position at Thomas Cook in Kent- at the age of 18. “It was a

“My cousin had this agency that he was looking to franchise; he offered it to me as a sort of ‘guinea pig’ or test franchisee! I was already in the industry and had years of experience behind me, I was looking for a change of direction- so it was perfect really”. Not Just Travel grew from strength to strength, and after the initial efforts- the company now has over 400 franchises across the UK. Not Just Travel has built its success on the basis that each and every one of their ambassadors are ‘fanatical about holidays’ meaning that each individual is passionate about the destinations they are offering to clients.

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This is certainly the case for Alan, who puts a passion for what he does before anything else in business.

“

ot Just Travel has been established for over 12 years, and Alan Witt- one of the first franchisees to the company, has seen it grow throughout the years to now have over 400 ambassadors across the UK.

There is no better thing to sell than a holiday. You are selling an intangible. It’s not like a car that you can test drive- you are selling a dream, and that’s a big responsibility. Alan joined Not Just Travel in 2009, and he explains that it has been great to see his individual client base, and the overall company- grow over the years. “When I first started, I did have a bit of a head start because I took some clients over from Thomas Cook. I also regularly take part in local networking events which is a great way to get yourself and your services out there”. “The majority of my customers come through word of mouth, or repeat business if they’ve been using me to book their holidays for quite a while. It’s great to build that relationship with people. It sometimes even gets to the point where the customer doesn’t even say where they’d like to go, they trust you enough to make a recommendation, because they know that you know exactly what they like!” “At Not Just Travel we are fully independent which gives us access to a vast range of trade suppliers that the general public cannot access. We work with over 450 leading brand and tour operators. That means we give you the best choice of holiday possible, at prices that you may not find elsewhere”. “Because I don’t have expensive High Street premises, I can keep my overheads low, and share great prices with my

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“

Someone once said to me, you’ll never be a millionaire working in travel, but you’ll be made to feel like one a few times

Alan has a wealth of experience selling specialist holidays to destinations like Lapland and the Maldives- both of which are very popular choices at the moment.

“

Not Just Travel are ATOL and ABTA bonded, meaning you can be confident knowing you have 100% financial protection Alan explains that it is important to take time with his customers, to unravel exactly what they want from their holiday. “It is usually one of the biggest financial spends someone will have in their year, unless they are buying a car or moving house”. “The most rewarding aspect for me is knowing I’ve done a good job for someone. When they come back from a holiday that we spent time planning- the smiles on their faces say it all and there’s no better feeling than that”.

“Most big companies push cheap deals on social media, and you’re sucked into thinking that it’s perfect for you. If you were to break it down, perhaps actually it isn’t. At Not Just Travel I have access to a number of smaller, independent and extremely niche travel companies- who really specialise in what they do. That way we can really take time to ensure the holiday has everything you need”. Alan explains that over the years he has noticed a number of shifts in the travel industry, and a rise in the popularity of cruises and river cruises. “Cruises were known predominately for the older generations, but now a lot more young people are being attracted to this type of holiday”. Similarly, River Cruises have had a massive growth in popularity in recent years. “Unlike ocean liners- they are a

“

£50.00 OFF! Your first holiday booking with Not Just Travel Plymouth Just mention OM Plymouth at the time of booking

lot smaller so you can explore inspiring destinations like the River Rhine through Germany, the Danube through Austria and Hungary, the waterways in Russia Moscow to St Petersburg to the Mekong in Cambodia & Vietnam”. “You cruise up the river and when you moor up right in the heart of the city centre. Unlike large ocean liners where you may have to get a tender to the port and travelling can take a while. It’s an exciting way to experience new cities”. It is clear that Alan absolutely loves what he does, and with 35 years experience under his belt, he explains that he is known as the dinosaur of Not Just Travel! Looking to the future, Alan explains that he would love to expand his franchise and perhaps have a colleague to come on board and help him grow. “There is a finite point where you can only do so much on your own. I would love to have someone come on board with the same mentality as me to share the workload”.

“

“ “

customers. Booking on-line definitely isn’t always the cheapest option!”

“That quote is definitely true for me. I’ve had some fantastic clients over the years- and also I’ve had some great experiences myself, including flying on Concorde which was a lifelong ambition for me! As a travel Advisor I’ve been all over the world so I can personally give advice on a lot of countries. My absolute favourite has to be the Seychelles- it is unlike anywhere else in the world! It’s so laid back and stunningly beautiful- the beaches are something else”.

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I don’t ever see myself wanting to stop because I enjoy it too much. I am extremely lucky in that respect and I don’t take it for granted. I kind of fell into the industry and ended up loving it. If you want to know more about what Alan can offer, please get in contact on the details below.

Visit: www.notjusttravel.co.uk | Call Alan on: 01752 267231 Email: alan@notjusttravel.co.uk Available from 9am-10pm every day Please mention OM Plymouth Magazine when responding to adverts

December 2018 27

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December 2018 25

What’s on Christmas deliciously smelling Gingerbread Man and meet the bravest biscuit of all time! Stuff and Nonsense apply their usual brilliance with a mix of puppetry, live action, great music, humour and a stunning staging of this wellloved classic tale. Suitable for 3 plus – no scary bits – just don’t turn up hungry! Now run, run, as fast as you can, you need to get tickets to catch this Gingerbread Man! WONDER NIGHTS Various Dates throughout December Mount Edgcumbe

the night away to our live band & DJ and be dazzled by fireworks on the lawn; the Masquerade Ball at Boringdon is the most exclusive event this festive season. Get Dressed up-to-the-nines! Black tie and masks essential.

For the first time ever, see Mount Edgcumbe’s famed landscape transformed into a wondrous world of enchanting lands and magical gardens illuminated with gleaming delight! Plus no end of festive merriment. Ensure this is one family adventure you really shouldn’t miss this Christmas. Find out all there is to discover at wondernights.co.uk. Also don’t miss OM’s exclusive discount code! Find The Wonder Nights advert in our magazine and go online to redeem.

SLEEPING WITH SHARKS

STORYTIME WITH FATHER CHRISTMAS

The Christmas Market returns to Plymouth PLYMOUTH CHRISTMAS MARKET 29th November-16th December City Centre Piazza The city centre Piazza will be completely transformed as the Christmas Market sets out more than 50 beautiful log cabin style stalls. Pick up some individual and unique Christmas gifts at Plymouth Christmas Market, located in the heart of the city centre. Over 50 wooden cabins, festooned with fairy lights, will house traders from the South West and beyond, selling everything from sweet treats to handmade jewellery and even Christmas trees! Warm up with a drink from the Bavarian Bar or tuck into some delicious festive food from one of the many street food stands on offer. FESTIVE FOOD AND GIFT MARKET 16th December, 11am-4pm Tavistock Pannier Market A chance to pick up unique Christmas gifts from local artisan and food businesses. Choirs to watch, workshops to learn a new skill and a number of refreshments will be served. MASQUERADE BALL Monday 31st December, starts at 6:30pm Boringdon Hall Join Boringdon Hall for the most elegant and exclusive event of the festive season. The evening soirée will begin with welcome drinks in the magnificent Great Hall followed by an exquisite fivecourse black-tie dinner. Be seduced by a tempting menu of sublime delights created by Head Chef Scott Paton, dance

30 December 2018

Various dates throughout December National Marine Aquarium

Various Dates throughout December Saltram, Plympton

Sleeping with the sharks is an exciting opportunity to see what happens in the underwater world around us. The experience is ideal for parties, group bookings and family memories. Our sleepover experiences are engaging and let you know what you can do to help preserve the fantastic marine environment and how we all have a part in helping to keep it safe. For more information, visit: www.national-aquarium.co.uk/explore/ special-adventures/sleeping-with-sharks/

Sit down and join Father Christmas in the stables as he shares magical stories and some festive songs. Includes a special keepsake. Timeslots available throughout December.

ENCHANTED CHRISTMAS

LAS IGUANAS QUIZ NIGHT 12th and 19th December Las Iguanas, Royal William Yard Las Iguanas Quiz Night! Hosted by Keith Hall. Every Wednesday from 7.30pm in our bar area. 241 cocktails and tapas deals available all evening.

Throughout December, 12pm-8pm Saltram, Plympton Brighten up dark winter nights with a stroll around the enchanted illuminated gardens and see the house magically decorated throughout with inspiration taken from some well known fairytales. THE GINGERBREAD MAN 4th December-19th January The Drum, Theatre Royal Imagine being born in an oven and the first person you meet wants to dunk you in his tea! Come and see the adventure of the

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Enchanted Christmas at Saltram

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unique Christmas gifts from local artisan and food businesses. Choirs, workshops and refreshments served. SHREK THE MUSICAL 13th November- 24th November Theatre Royal

cheese and wine night at Le Vignoble

MURDER MYSTERY WEEKEND 9th-11th November Two Bridges Hotel A full weekend of murder, mystery and intrigue, in the stunning setting of the Two Bridges Hotel in the heart of Dartmoor National Park. Includes luxury accommodation, breakfast and dinner. CHRISTMAS LIGHT SWITCH ON 15th November Armada Way, City Centre The Christmas holiday is officially here once our Christmas lights are switched on Thursday 15 November 2018. The switchon launches the Christmas countdown and marks the start of Thursday late night shopping if you’re hunting for the perfect gift. More details coming soon. QUEEN EXTRAVAGANZA 10th November Plymouth Pavilions The Queen Extravaganza – Produced by Brian May & Roger Taylor. With the country currently in the grips of Queen fever once again - fans of their music will no doubt be thrilled to learn that there will be another chance to hear Queen’s greatest hits performed live when the Queen Extravaganza, the ‘official’ tribute band hand-picked by Roger Taylor and Brian May, returns to the UK for a further series of shows in 2018.

Following a record-breaking UK and Ireland Tour, the smash hit blockbuster is back! This hilarious and spectacular production turns the world of fairytales upside down in an all-singing, all-dancing, must-see musical comedy. Join Shrek, our unlikely hero, and his loyal steed Donkey as they set off on a quest to rescue the beautiful (if slightly temperamental) Princess Fiona from her tower, guarded by a fire breathing lovesick dragon. Add the vertically challenged Lord Farquaad, a gang of fairytale misfits, and a biscuit with attitude, and you’ve got an irresistible mix of adventure, laughter and romance, guaranteed to delight audiences of all ages! HONKY TONK XMAS FAIR Saturday 17th November 6-9pm Sutton Harbour a collaboration between Barbican Botanical Gins, Vessel beers, Domea favour chocolates, Let them eat and Honky Tonk wine library. £15 per person, includes Charcuterie / Cheeseboard for all tastes and diets.This is a great opportunity to join both my colleagues and local businesses in celebrating some great produce with the aim of pre ordering your Christmas Drinks selection for the festive season. NATIVE MAKERS WINTER MARKET Saturday 8th and Sunday 9th December Ocean Studios, Royal William Yard Native Makers are returning with their two-day festive makers market at Ocean Studios, Plymouth. With the return of Native Cubs Craft, delicious snacks, fun

and free activities, over 60 local, emerging makers, plus plenty of Christmas sparkle, there’s no reason not to pop by! Native Makers is a platform for creative people in Devon. We curate quality makers markets to support artisan craft in the South West. Donations welcomed on the door. CHEESE AND WINE NIGHT Thursday 22nd November, 7-10pm Le Vignoble, Royal William Yard An evening exploring French cheeses and the wines we should pair with them. Enjoy a guided tasting of 6 of our favourite authentic french cheeses including hard & soft varieties, from ewe, goat & cows milks, alongside 6 top wines. Perfectly timed a month before Christmas for you to select what will grace your festive cheese board this year. Special take home prices on the night for all cheeses and wines tasted, plus an exclusive discount when ordering cheese to collect the week before the big day. £25 per person, booking essential. ROYAL MARINE XMAS SPECTACULAR Saturday 8th December, 7:30-10pm Plymouth Pavilions Festive military splendour is returning to Plymouth with the Royal Marines Christmas Spectacular. This popular event will feature some of the finest seasonal music from the The Band of Her Majesty’s Royal Marines Plymouth. The Band will perform Christmas music, military marches, big band hits and popular showstoppers. In addition, their world-renowned Corps of Drums will demonstrate the precision, accuracy and musical skills for which they are famous across the globe. Whether you prefer the colourful splendour and musical skills of the concert band, the rhythmic sounds of the big band or the sheer speed of drumming of the Corps of Drums, there is something for everyone at this spectacular festive concert.

FOOD, DRINK & GIFT MARKET 15th November Tavistock Pannier Market Situated at the very heart of the historic town of Tavistock is the ancient Pannier Market. The Market was granted its Royal Charter in 1105 and has survived without a break for over 900 years. In November the market offers a great chance to pick up

Native Makers return with their two day festive market at Ocean Studios

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December 2018 31

Still Window Cleaning Ltd are the definition of a family business. Fred Still started out with a bucket & a sponge in 1982 & throughout the years the business has grown to offer its pro-fessional window cleaning services to over 700 loyal clients. Father and daughter team, Fred & Emma Still have worked tirelessly to get the company where it is today. We chat with them to learn more about the journey.

red has over 35 years within the window cleaning industry. Prior to window cleaning, he made a living by installing Rayburns & sweeping chimneys. Unfortunately a particularly nasty car accident meant that Fred suffered damage to his back & a change of career was necessary.

years, growing his business organically and gaining valuable customers. “The physical side of it was great for me, it was rehabilitating for my back & I genuinely enjoyed being out and about. I used to come home absolutely knackered of course, that part never got any easier!”

After this I moved into marketing for large companies such as BT and Yell”.

“I was 27 years old with three children, it took me over 6 months to recover and it was certainly a difficult time in my life not being able to work and provide for my family. I tried to do whatever I could to get by and after a recommendation from a friend, the idea of becoming a window cleaner was put in front of me”.

Fast forward to 2006 - Fred now has a van & is trading as ‘Still Cleaning’. His company was one of the first in the area to be fully kitted out with a ‘Pure water’ system, an innovative way of window cleaning that filtered out any natural minerals and solids, resulting in crystal clear glass once dried.

Emma also has valuable experience in health & safety and employment law. After a number of jobs in a short period of time following redundancy from Yell, Emma realised that the employment market in the South West at the time wasn’t great so she decided to spend her time helping Fred build his business.

Fred found that he could safely get up and down a ladder without any repercussions to his back injury, and he started out with a few local window cleaning jobs to get by. “People just knew me as Fred the window cleaner! I had no branding, no business cards - just me, a bucket, a sponge & a ladder”.

After continuing to improve his services over time - Fred enlisted the help of family members to go one step further. Together with his daughter Emma, the pair have worked tirelessly to build Still Window Cleaning Ltd to the success it is today.

“As children, we all helped dad out to get a bit of pocket money, window cleaning has always been in our family. Dad and I sat down one day over lunch and at this point I’d been assisting in the com-pany quite a bit. Coming from a business background I thought well, where is dad going with this?”

“

Putting their heads together, the pair realised they had great foundations to build the business into something bigger. Emma became full time and in May 2016 a second van was added to the fleet.

Fred explains that it was a huge change for him, but it was the best thing they could have done. “Running a business on your own, the way you’ve been used to for 34 years & then having it all change was definitely tough. The first 6 months were definitely an adjustment period, but seeing the business now, I am so glad we put in the hard work”.

“

Working his way through all four seasons, Fred explains that he carried on like this for

“Before I joined dad, I chose the corporate life and worked within the financial services industry for 15 years.

“

The winter was a particularly interesting time for Fred, as he recalls having to physically chip away ice as the bucket froze to the floor of his van due to having no heating!

Fred & his wife have five children in total, the eldest being Business Partner & Director - Emma Still. Emma joined Fred in February 2016, initially to help him out part time.

Emma and Fred Still

Eager to have a strong identity, Emma and Fred set about designing a logo and building a brand. With the focus being on a family business since 1982 - Still Window Cleaning Services Ltd was created.

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Still Window Cleaning offer both commercial and domestic window cleaning services as well as fascias, uPVC, conservatories & gutter vacuuming. Fred explains that technology within the industry is always moving forward making their job easier and more effective. “Take Gutter Vacuuming for example, most jobs need scaffolding due to health and safety. We can overcome this as we can reach four storeys high and remotely clean the interior of the gutter, preventing damage to the property and overflowing issues. No scaffolding, no ladders”. In January 2017, Still Window Cleaning introduced an app on their individual phones to keep track of their jobs. This was a world away from Fred’s ‘old school’ pen & paper diary but he admits it has been a life saver since the company has grown in popularity. “This not only makes it easier for us but for our clients too. They know exactly when we are going to turn up for the next job”. Fred explains that they have also updated their payment system,

Jimmy, Fred & Emma

which means a more efficient service for everyone.

out vans, 3 full time employees and over 700 loyal clients.

“There is no confusion over missed payments & it reduces the need for money chasing if the client isn’t home at the time. We are becoming a cashless society, sometimes the client has paid before we’ve even finished the job! Each invoice is itemised so we both know the exact cost breakdown and the account balance”.

Emma explains that due to the ever growing demand, herself, Fred & Jimmy are looking to recruit another member to their passionate and hardworking team. “We want to ensure we retain a per sonal and manageable service but we would also like to expand our reach”.

“

We are very customer focussed & being productive and organised is as much for our clients benefits as it is ours. We are completely transparent when it comes to our costs and we strive to offer a professional, reliable service that you can trust.

“

Due to growing demand, Fred and Emma employed family friend, Jimmy in June of this year. Jimmy explains that he feels incredibly lucky to be able to call himself a part of the Still Window Cleaning team and it’s great to learn invaluable skills from someone like Fred. “Both Fred and Emma are amazing bosses and this is the first time I’ve been proud of my job. The best part is working for Fred and seeing his passion even after 35 years. He has so much knowledge and is willing to teach others. You couldn’t ask for a better mentor he’s so relaxed and patient and makes you feel at ease with his friendly banter!” In March 2016, Still Window Cleaning had a respectable 226 customers on their books. Now, due to the huge amount of hard work they have put into the family business, they have a fleet of 3 fully kitted

Still Window Cleaning cover a large area encompassing westward to Saltash, eastward to Exmouth, as far north as Okehampton & as far south to the coastline inclusively. Key areas are Plymouth, Totnes, Dartmouth, the South Hams, Tavistock and the Moors. They are looking to take on more customers along with an additional team member and are happy to train up anyone who feels they are right for the job! Looking to the future, Fred explains that Emma coming on board has taken a weight off his shoulders & he would eventually love to taper down his involvement and hand the business over. “Emma has given me a great relief. She has a great grounding, a path has to be followed to make a successful business and she knows exactly how to do that. I have absolute confidence that she will continue growing the business from strength to strength”. Still Window Cleaning realise the power of Social media when it comes to advertising their services, and their Facebook page gives a great feel for the company ethos. To find out more about their services, or to enquire about the upcoming vacancy, search for their page or contact the team on the number below.

Find us on Facebook: @stillwindowcleaning Give us a call: 07496 576505 / 07971 412359 Send us an email: info@stillwindowcleaning.co.uk Please mention OM Plymouth Magazine when responding to adverts

December 2018 33

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Plymouth is the p-p-place to be this Christmas!

his Christmas, a magical world of festivities will arrive in Britain’s Ocean City, including a brand new exciting family trail in the city centre. Penguins: A LEGO® brick trail will arrive in the city centre from 3 December for one month along with a variety of festive activities and events for all the family. Nineteen Rockhopper penguins and one Emperor penguin will be making their way to Plymouth for the Christmas period with the life size LEGO brick penguin sculptures taking residence across the city centre. Search out all 20, and their names, using trail cards which can be collected from libraries and participating retailers for the chance to win a weekend family break for four people to LEGOLAND® Windsor Resort, courtesy of Plymouth Citycoach, or a Penguin Feeding Experience at Living Coasts for four people.

Street Entrance of Drake Circus from 3 December.

The festive fun started on the 15th November with the Christmas Lights Switch on in the City Centre and will continue throughout the build up to Christmas, with the Christmas Market in the City Centre open until the 16th December, and a Smeaton’s Tower style Santa’s Grotto at Drake Circus until the 24th of December. Steve Hughes, Chief Executive of Plymouth City Centre Company said: “We’re really excited to be bringing the magic of Christmas to Plymouth City

Centre again this year. Christmas is an incredibly important time for the retail sector and we hope that with the added activities and events, the LEGO brick penguin trail that will be fun for all the family and the wide range of top brands and great independents on offer in the city centre that Plymouth will be the place to be for Christmas shopping this year.” With big name brands, fantastic independents, spectacular events and a bustling Christmas market with a Bavarian style bar, entertainment and locally hand crafted goods there’s plenty to enjoy in Plymouth this festive season. Find out more at visitplymouth.co.uk.

Families can also get their hands on and build their own LEGO brick mini penguins at Plymouth Market on every Saturday in December during the run-up to Christmas. For the selfie-lovers, don’t miss the brand new, fully lit giant walk-through bauble arch by the Big Screen as part of the Christmas Market, and the Santa Express LEGO brick train which will be arriving at the Old Town

Please mention OM Plymouth Magazine when responding to adverts

December 2018 35

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36 December 2018

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hristmas is an exciting time of year. Splurging on gifts you know your friends and family will love, laying out a feast for Christmas Day; it’s all just part of the festive season. Unfortunately, not everyone counts down to the big day in earnest, as many people across the city rely on food banks to feed themselves and their families for a number of reasons. We want to spread awareness of the amazing work that the food banks undertake, and to let you know what you can do to help because after all, it is the season of giving. Plymouth Food Bank is part of the Trussell Trust; a network of 428 food banks across the UK, working to tackle hunger and poverty in communities. As a network, their aim is to see more people helped out of crisis and to reduce the need for food banks in the future.

Last year, Plymouth Food Bank donated 8,791 three-day emergency food supplies to people in need of their services. The Plymouth Food Bank operates out of the Oasis Project, a community hub that offers personal support and development opportunities to the people of Plymouth. They don’t just offer food- Oasis Project can help you with a prospective job Images: Grace Clarke Photography

interview by providing suitable clothing, and can also offer training and education through a programme of courses. Every day people in the UK go hungry for reasons ranging from redundancy, to receiving an unexpected bill on a low income. A simple box of food makes a big difference, with food banks helping to prevent crime, housing loss, family breakdown and mental health problems. Schools, churches, businesses and individuals can all donate food directly to the food bank, or through designated donation points in supermarkets around the city. Large collections also take place at fundraisers and charity events. Volunteers then sort and check that all of the food donated is non perishable and in date, and this is then packed into boxes ready to be given to people in need.

Donating items is incredibly easy- you don’t even have to buy them specifically. Take a look in you cupboards and chances are you will have suitable items that have been sat there for a while! As long as they are in date; tinned soup, tinned fruit and any other non-perishable goods can be placed in a donation point on your next weekly shop at your local supermarket.

People can find themselves in crisis at any point in their lives. In order to ensure the right people are getting the appropriate help, food bank vouchers are issued by local authorities such as citizen’s advice, health visitors and children’s centres. Basic details will be taken, and depending on your circumstances you will be offered the appropriate guidance needed to support you.

How about after the festive season is over, guaranteed every household has an influx of leftover items that will sit in the cupboards for another year. Put them to good use, and donate them to someone in greater need in the colder months of the new year.

as the festive season approaches, what can you do to help? Plymouth Food Bank are in desperate need of items such as long life fruit juice, tea, biscuits, UHT milk and breakfast cereals. They have plenty of pasta and baked beans in stock at the moment so these are not a priority.

If you wish to send special Christmas items such as mince pies, chocolates or puddings then please donate these no later than December 13th Please mention OM Plymouth Magazine when responding to adverts

FOOD DONATION POINTS Tesco Lee Mill & Tesco Roborough Open 24 hours (10am-4pm Sunday) Morrisons Plymstock 7am-10pm (11am-5pm Sunday) Asda Estover Open 24 hours (10am-4pm Sunday) Sainsbury’s Marsh Mills 7am-11pm (10am-4pm Sunday) Sainsbury’s Amarda Way 7am-8pm (10.30am-4.30pm Sunday)

December 2018 37

Law & Finance

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Choosing Your Christmas Tree D

o you wait until just a few days before Christmas to sort out your tree? Or do you give-in to the kid’s pleading and find yourself buying a tree on the first day of December? Regardless of your traditions, buying a Christmas tree takes a bit of knowledge and planning.

Norwegian Spruce

Nordmann Fir

Traditional favourite in the UK