PIMS Chapter 6

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Chapter 5 System Development | 141

Chapter 6 Managing Managing the Information System Managing information requires the same level of discipline as the management of other organizational resources, and development projects need to treat information as a strategic resource and manage it accordingly. A project needs to have the adequate resources and skills to bring the right information to the right people at the right time. It is through information management that a project can improve its decision-making process, learn, and create new knowledge. Information management also considers the information of practices that have produced outstanding results and could be adapted to similar situations. Knowledge is information in action; when information is used and applied to the context of the project, new knowledge is created. Knowledge resides in people’s experiences; this “intellectual capital” is one of the project’s critical assets. Information on practices in the field and information on current methodologies, solutions and approaches need to reach an ever-wider audience that, in many cases, lies outside the organizational boundaries. The project-management information process can be described as a logical chain of linked ideas that start and continue with information users. Planning the management of information is an opportunity for the project to ask critical questions about the purpose and use of information. The chart below shows the questions the project needs to address in order to identify the different requirements. For example, the project should start with the identification of the information users and ask why they need information. This detailed analysis can help in the design of a good information-


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