PROPERTY & MANAGEMENT COMPANY Real Estate Services
Integrity - Challenges - Respect - No Compromise on Quality - Life Balance - Humility
OUR CORE VALUES Integrity Challenges
Respect No Compromise on Quality Life Balance Humility
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CONTENTS
Message from General Director
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About Us
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Our Real Estate Services
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Our Success Stories
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Dear valued customer, We thank you for meeting with us to discuss how Property & Management Company (PMC) can help turn your vision into a reality. As a full-service third-party advisor, we provide flexible and effective brokerage and management services that will maximize the value of your real estate assets. We appreciate that you have choices when it comes to deciding on a partner for your project, but we believe that PMC is uniquely qualified in our field to provide you with realworld solutions. •
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Experience: As a multi-capable real estate company, PMC is a large firm in residential apartments, retails, offices, mix-used communities, adaptive reuse projects and sustainable properties. Relationships: With over 15 years in property management business, our board of managers have entrusted by both private and government sector, built many strong and stable relationships with developers and customers. Expertise: We implement that strategy across multiple property types, from mixed-use communities to transit-oriented developments, retail centers, offices and apartments with our 20- year experienced leaders and over 800 qualified staff members. Real estate service is a field we are committed to because we believe in the transformative power of real estate to change communities for the better. That is something we work toward everyday, and I promise that our Real Estate Services team will go above and beyond to help your vision become a reality. We are excited to learn more about your demand, and we thank you for your time. Best Regards,
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ABOUT US PMC works with you to deliver real-world, actionable solutions. As a fully integrated real estate services firm, we are uniquely equipped to be your one-stop provider for any and every situation. AS YOUR PARTNER, HERE’S WHAT WE OFFER: • Relationships that drive value • Industry-leading expertise • Direct, personal service • Actionable strategies and solutions • International vision and local experience • Many years track record of success
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MC JSC., was jointly established in June of 2009 by Vietnam Posts and Telecommunications Group (VNPT) – one of the biggest corporations in Vietnam, and Biken Techno Corporation – a building maintenance company based in Japan. Born in the Revolution, growing up with the country and maturing over a half century in the telecommunications market, Vietnam Posts and Telecommunications Group (VNPT) is the service provider that laid the first stone for the development of the Posts - Telecommunications sector in Vietnam. The group has also played an important role in bringing Vietnam into the top 10 nations with highest posts - telecommunications growth rate. Biken Techno Corporation was established in May 1963 in Japan. The company is active in cleaning, facility maintenance and sanitation (cleaning and sterilization of production line equipment of food factories). Biken provides solutions under the philosophy of ‘Customers are the most important for us’, contributes to the society through: Facility Management, Property Management and Building Maintenance.
PARTNERS Working together to reach your destination PMC Real Estate Services provides a full range of expertise and guidance, offering proactive management of your property. As your real estate services provider, PMC believes in a collaborative approach – one honed over years of developing strong relationships and developer – service provider – customer partnerships. Each engagement is custom-designed and carefully staffed by PMC’s talented team of national and local associates. Our proven process begins with gathering a full understanding of your project and market and setting a strong foundation for success. Together, we work to establish the vision for your project, noting any challenges and creating a master plan. We refine, adapt, build consensus and secure approval for our solution. Then, together, we implement the strategy and guide the plan toward a successful outcome. The end result of this approach is that we are able to provide you with actionable plans and achievable solutions – not just another binder destined to gather dust on a shelf. We provide services that produce real-world results.
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With the ambition to be the leading provider of administration and management services to institutions, corporate and private clients, we are privately-owned, giving us the freedom to tailor our services to your exact requirements. PMC first launched with Property Management business and then expanded to immense proportions including Facility Management and Maintenance of Technical Systems, Consultancy and Training, and Property Broker Service. We provide high quality real estate services, offer you valuable advice and consultation, and pride ourselves on our relentless attention to detail and right first time approach. Now, we are ready to fulfill clients’ needs and expectations. What makes PMC different is our unparalleled reliability, our professional-qualified people and our flexible approach. Operating from our strategic locations in Hanoi, Ho Chi Minh City and Da Nang, we have been delivering peace of mind to our clients for the past years. 8
PMC’S CAPACITY We’re up to the challenge. At PMC, we’ve developed a unique franchise with an unmatched breadth and depth of experience. PMC’s capabilities set us apart in our industry. As a vertically integrated company, we can handle every aspect of the real estate process across multiple product types. Learn more about our management capability and what PMC can do for you. YOUR PROJECT. OUR STRENGTHS. •
Property Management: Apartments, Office, Shopping Mall, Hotel
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Facility Management: Technical Services, Property Assessment & Risk Assets, Financial Management ...
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Brokerage Services: Commercial & Office Leasing, Residential Leasing and Purchasing, Site acquisition, Marketing for Projects
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Real Estate Consulting Services
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Corporate Real Estate Services
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OUR REAL ESTATE SERVICES Delivering with professional ethics confidentiality and transparency.
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PROPERTY MANAGEMENT We offer a wide array of professional management services to different types of properties in Vietnam. With a dedicated team of experienced and professional staff, we continually strive to provide comprehensive solutions aimed at protecting and enhancing property value, reducing costs, and helping clients achieve a peace of mind. During the management, we have selected experiences and applied international standards to establish a modern management procedure, which was customized with client’s requirements and Vietnamese environment. Along with that procedure, PMC also focuses on the training and re-training of personnel working in the building. Thus, our services are ensured that the highest standards are maintained at all times.
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PROPERTY MANAGEMENT Our asset management approach integrates traditional property management services (housekeeping, security, guest services, landscaping, repairs, maintenance and more) with extensive marketing and reporting functions. We also embrace our role as the outward-facing representative of your project to the public and the government. To meet your needs, we are prepared to provide a full complement of management, leasing and development services to immediately address your concerns and capitalize on your opportunities. Our approach is to work together to fully understand your goals and objectives. From this start, we can create a realistic, but comprehensive strategy in accordance with your expectations and the market realities. Before we complete a plan for your approval, we perform multiple up-front analyses and financial models to ensure the viability of our plan and the success of our partnership.
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FACILITY MANAGEMENT Our primary objectives in facility management are reducing costs, standardizing operations and improving the quality of facilities related services for our clients. With a deep experience in technical operation and maintenance, PMC provides a range of services for properties such as residential buildings, commercial buildings, shopping centers, hospitals, schools and other small systems. Our technical specialists will develop a strategic maintenance and operations plan to match the client’s business objectives. The program may comprise: • Establishment, management and compliance of maintenance contracts • Contractor review and management • Asset register establishment and/or updating • Property risk assessments • Property operation management and reporting • Energy management & reporting • Water consumption management • Fit-out liaison • Financial Management • Provision of minor ad hoc technical services • Project management of capital and non-routine maintenance works. We can manage maintenance contractors to cover building system and other building services. Where necessary PMC will prepare tender documentation, call of tenders, evaluate and report on tenders, make recommendations and manage the successful contractor. Contractor’s performances are tracked and reviewed periodically to ensure that good service levels are maintained at all times 13
FACILITY MANAGEMENT In today’s industrial landscape, many businesses are facing fundamental energy management challenges including: •
Enhancing business performance by meeting p r o d u c t i o n schedules, emissions targets, and quality requirements, while also lowering costs
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Solve the total equation of human behavior, processes, and technologies
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Optimize energy consumption while maximizing productivity
Our solutions provide real insight into your energy consumption, in content with your process, helping you identify energy savings while also meeting your production goals. Optimizing energy means much more than just reducing costs, it is about improving the overall efficiency of your enterprise.
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FACILITY MANAGEMENT Technical services
Helping Technical Systems Operate More Effectively The functions of facility systems in the building will gradually change and it is unavoidable for equipment to deteriorate and break down over time. Therefore, without effective planning and risk management, the operation of these systems can encounter many problems, which might result in unexpected costs. PMC’s approach in risk management through the operation and maintenance of facility systems focuses on preventive maintenance to minimize costs and ensure their maximum performance and duration. Thus, PMC provides its clients with integrated operation and preventive maintenance services to improve the overall capacity and quality of their facilities. 15
FACILITY MANAGEMENT Technical services Invest in Long-Term Preventive Maintenance for Cost Savings Through its monthly and quarterly inspections, PMC will report risk assessment to make maintenance schedules for technical systems to ensure the safety and sanitation for owners and residents in a building. Common building technical systems are as follows: • Heating, Ventilation and Air Conditioning • Elevator • Generator • Electrical supply system (electric cabinets, lighting, sockets…) • Communication and security (camera, telephone, CCTV, PA, LAN…) • Fire protection • Pumping • Water supply and drainage • Sanitary wares • Other systems (kitchen equipment, swimming pool, fitness center…) Developers can feel secure when entrusting PMC with their technical systems. Clients will certainly enjoy professional services from PMC with diligent and enthusiastic staff at work.
“Let us share your burdens.” 16
BROKERAGE SERVICES We provide brokerage services for a wide variety of real estate, including large scale developments, offices, villas, shopping centers, long-time and short-time residential blocks and condominiums. •
Property management service
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Official representative service (exclusive or non-exclusive)
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Contract negotiation
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Identifying strategic partners; Developing and implementing marketing strategies
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Business review and consulting for leasing and purchasing
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Transportation and resettlement services Throughout the process of establishing a new real property owning structure, or during refinancing or other transactions, we collaborate with and assist the relevant legal advisors, sharing our technical knowledge, includes:
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Review transaction and legal documentation
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Comparative market analysis
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Preparing necessary paperwork for sellers
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BROKERAGE SERVICES COMMERCIAL & OFFICE LEASING
Owner Representation Here at PMC we are always looking to maximize and raise property values. Our program for representing owners with respect to their space for lease is very unique and effective. Our vast experience in management combined with our marketing tactics lets us identify the best use for each space and find the right tenants for each location. Tenant Representation PMC offers its services to tenants looking to expand or open locations, representative offices, retail store and apartments in Vietnam. During this process, we will assist tenants with site selection, market evaluation, site analysis, and lease negotiation. Due to PMC role as property managers and active sales brokers, we are able to identify current and upcoming vacancies.
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BROKERAGE SERVICES RESIDENTIAL LEASING AND PURCHASING
PMC maintains a robust leasing and purchasing team that cultivates tenant/ buyer relationships both nationally and locally. We also have extensive contacts within the brokerage community at-large community to ensure the success of our leasing/ purchasing effort. While we work with national retailers every day through their national/ regional offices and broker networks, we also canvass the local community on a grassroots basis for smaller tenants/ buyers, new concepts and creative specialty leasing/ purchasing opportunities to ensure the highest possible occupancy. We work with you to design a leasing/ purchasing strategy that recognizes your goals and objectives and migrates from the existing rent roll toward a more optimal long-term and profitable tenant/ buyer mix.
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BROKERAGE SERVICES SITE ACQUISITION Choosing a suitable location is never an easy task for entrepreneurs. PMC offers not only a fast and trusted sitefinding service but also a variety of relevant services like asset management and technical support. With an increasing number of staff located in 03 biggest and most active cities in Vietnam, we are thrived to provide the best services to our customers. Additionally, our database of vacant offices and business spaces is updated frequently and PMC also keeps our staff up to date with the latest policies in Vietnam real estate market. Customers will receive the periodic site reports with details, photos and contract information as a value evidence to make final rent decision.
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REAL ESTATE CONSULTING SERVICES Improving decision-making Our consulting team offers customized and tailored approach towards each assignment to meet client specific goals. We provide comprehensive audit and analysis of real estate holdings, the market and its opportunities to meet client’s requirements and defend their best interest. Our expertise extends across core and non-core segments of real estate: retail, residential, commercial, and hospitality.
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CORPORATE REAL ESTATE SERVICES We work in the main real estate segments covering office, retail, business process outsource, apartment and shopping mall. We have helped corporates to rationalize their real estate occupancy costs by providing unique savings solutions and also assisted several companies to effectively execute their expansion plans in Vietnam by providing time bound real estate solutions.
WHAT WE PROVIDE?
• • • • With a multi disciplinary team consisting of civil engineers, town planners, architects, • management graduates and economists, the team is well equipped to handle all kinds • of real estate advisory work. Our geographical reach in Vietnam and our international network enable us to provide superior client servicing.
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Leasing services Sale/ Purchase services Project marketing Sale and leaseback services Lease renewals Disposition services
Our success stories As a vertically integrated company, we handle every aspect of the real estate process across multiple product types. Working with our partners, we bring all the elements together to deliver diverse, sustainable environments that fit within the fabric of the community. Even with large – scale projects, we know how to create a sense of place in communities where people live, work, shop and stay.
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NORTHERN VIETNAM KEANGNAM PALACE LANDMARK
HYUNDAI HILLSTATE
Developer: KEANGMAN VINA
Developer: HYUNDAI RNC
Location: Lot 6 Pham Hung Str., Nam Tu Liem Dist. Type: Apartment
Location: To Hieu str., Ha Dong Dist
Size: 922 Apartments PMC’s role: Real estate management
Type: Apartment Complex Size: 5 blocks | 928 apartments | Total land area: 4.67 ha PMC‘ roles: Providing property management services
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HOANG THANH TOWER
MULBERRY LANE
Developer: TRAN HUNG DAO JSC
Developer: CAPITALAND
Location: 141 Mai Hac De str., Hai Ba Trung Dist.
Location: Mo Lao New Urban Area, Ha Dong Dist
Type: Commercial and Residential Building
Type: Apartment Complex
Size: 21 stories with 187 luxury apartments
Size: 1478 apartments
PMC‘ roles: Providing property management services
PMC‘ roles: Providing property management services
NORTHERN VIETNAM DOLPHIN PLAZA Developer: TID JSC Location: 28 Tran Binh, My Dinh, Tu Liem Dist. Type: Apartment Complex Size: 4 towers of 28 stories PMC’s roles: Providing property management services
SKYCITY TOWERS Developer: HANOTEX Location: No. 88 Lang Ha Street, Dong Da Dist., Type: Apartment Complex Size: 2 tower of 31 stories PMC’s roles: Providing property management services
IMPERIA GARDEN
HOA BINH GREEN CITY
Developer: HBI
Developer: HOA BINH CO., LTD
Location: 203 Nguyen Huy Tuong Str., Thanh Xuan Dist.
Location: 505 Minh Khai Str., Hai Ba Trung Dist.
Type: Apartment Complex
Type: Apartment Complex
Size: 4 blocks | 2 basements | Total land area: 42,264 m2
Size: 2 towers of 27 stories
PMC’s roles: Consulting for fitting out management and customer service plan
PMC’s roles: Providing property management services
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NORTHERN VIETNAM
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THE ARTEMIS
ECOLIFE TAY HO
Developer: ACC - THANG LONG., JSC
Developer: CAPITAL HOUSE
Location: 3 Le Trong Tan Str., Thanh Xuan Dist.
Location: Tay Ho District.
Type: Apartment Complex
Type: Apartment Complex
Size: 24 stories with 360 luxury apartments
Size: 600 apartments | 2 basements
PMC’s roles: Providing property management services
PMC’s roles: Providing property management services
ECOGREEN CITY
ECOLIFE CAPITOL
Developer: VIET HUNG REAL ESTATE AND CONSTRUCTION., LTD
Developer: CAPITAL HOUSE
Location: 286 Nguyen Xien Str., Thanh Tri Dist.
Type: Apartment Complex
Type: Apartment Complex Size: 4 blocks | Total land area: 20.234m2
Size: 3 blocks | 760 apartments | Total land area: 10.622 m2
PMC’s roles: Providing property management services
PMC’s roles: Providing property management services
Location: 58 To Huu Str., Tu Liem Dist.
NORTHERN VIETNAM HOME CITY
D’.LE PONT D’OR
Developer: VAN PHU - TRUNG KINH CO., LTD
Developer: TAN HOANG MINH GROUP
Location: group 51 Trung Kinh Str., Cau Giau Dist,, Hanoi City
Location: 36 Hoang Cau Str., Dong Da Dist.
Type : Apartment Complex Size: 1.732 m2
Size: 4 basements, 23 stories | 308 luxury apartments
PMC’s role: Providing property management services
PMC’s roles: Providing property management services
MON CITY
FIVE STAR GARDEN
Developer: HD MON REAL ESTATE
Developer: GFS GROUP
Location: Nguyen Co Thach Str., Nam Tu Loen Dist.
Location: 2 Kim Giang Str., Thanh Xuan Dist.
Type: Apartment Complex
Type: Apartment Complex
Size: 896 apartments | 6,7ha
Size: 4 blocks | Total land area: 12.000 m2
PMC’s role: Providing property management services
PMC’s roles: Providing property management services
Type: Luxury Apartments
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NORTHERN VIETNAM NADYNE GARDENS - PARK CITY
EMBASSY GARDEN
Developer: VIETNAM INTERNATIONAL TOWNSHIP DEVELOPMENT JSC
Developer: VIETNAM PROPERTY DEVELOPMENT JOINT STOCK COMPANY
Location: Ha Dong Dist.
Location: West Lake, Xuan Tao, Bac Tu Liem.
Type: Township
Type: Apartment
Size: Land area: 6.46 ha, including 177 lowrise houses.
Size: 53 villas | 77 shophouses PMC’s roles: Property Management Service
PMC’s roles: Providing property management services
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WATERMARK
GOLDEN WESTLAKE
Developer: WESTLAKE DEVELOPMENT., JSC
Developer: TUNGSING – KORVIE
Location: 395 Lac Long Quan Str., Tay Ho Dist.
Location: 162 Hoang Hoa Tham Str., Ba Dinh Dist.
Type: Luxury Apartments
Type: Apartment
Size: 19 stories | 128 luxury apartments
Size: 370 apartments and 16 villas
PMC’s roles: Providing property management services
PMC’s role: Providing property management services
NORTHERN VIETNAM GELEXIA RIVERSIDE
BOOYOUNG VINA
Developer: GELEXIA GROUP Location: 885 Tam Trinh St, Hoang Mai District
Developer: BOOYOUNG VIETNAM COMPANY LIMITED
Type: Apartment complex
Location: Mo Lao Ward, Ha Dong Dist.
Size: 04 blocks, 31-32 stories
Type: Apartment and Commercial Centers
PMC’s roles: Providing property management
Size: 20 stories | 3480 apartments | GFA: 553,683 m2 PMC’s roles: Property Management Service
EPIC’S HOME
A10 - SOUTH TRUNG YEN
Developer: JOINT VENTURE CONSTREXIM 1 THAI HA
Developer: HANDICO GROUP
Location: 43 Pham Van Dong, North Tu Liem District
Location: Nguyen Chanh - Mac Thai To, Cau Giay District, Type: Condominium - Commercial
Type: Apartment complex - commercial
Size: 8,649 m2 | 2 Tower of 34 floors
Size: 5 Towers (25 - 30 floors)
PMC’s roles: Real Estate Management
PMC’s roles: Real Estate Management
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NORTHERN VIETNAM TRANG AN COMPLEX
UDIC WESTLAKE
Developer: GP INVEST
Developer: UDIC GROUP
Location: No. 1 Phung Chi Kien, Cau Giay District
Location: Vo Chi Cong, Phu Thuong, District Tay Ho
Type: Apartment And Commercial Complex
Type: Apartment and Commercial Centers
Size: 26,836 m2 | 3 Tower (22-28 floors)
Size: 107.920 m2 | 3 Tower (17-23 floors)
PMC’s roles: Real Estate Management
PMC’s roles: Providing property management services
GOLDEN FIELD
GOLDEN WEST
Developer: MBLAND HOLDINGS
Developer: VIETRADICO
Location: A2 Nguyen Co Thach St, My Dinh ward, Tu Liem Dist.
Location : 2 Le Van Thiem Str., Thanh Xuan Dist.
Type: Apartment and Commercial Centers
Size : 24 stories Apartment | 3 stories Commercial Centers
Size: 30 stories | 3 basements| GFA: 4435 m2 PMC’s roles: Property Management Service
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Type : Apartment and Commercial Centers
PMC’s roles: Providing property management services
NORTHERN VIETNAM THE VAN PHU - VICTORIA
STAR TOWER
Developer: VAN PHU INVEST
Developer: CFTD-VLA BUILDING JSC
Location: Van Phu New Urban Area, Ha Dong Dist.
Location: Cau Giay New Urban Area, Cau Giay Dist.
Type: Apartment Complex Size: 3 towers of 39 stories PMC’s roles: Providing property management services
Type: Apartment Complex Size: 25 stories | 2 basements Land area: 3,465 m2 PMC’s roles: Training and management procedures
transferring
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SONG HONG PARKVIEW
APARTMENT 229 TAY SON
Developer: SONG HONG COOPERATION
Developer: MIPEC
Location: 165 Thai Ha Str., Dong Da Dist.
Location: 229 Tay Son, Dong Da Dist.
Type: Apartment Complex
Type: Apartment and Commercial Centers
Size: Land area: 5300 m2
Size: 1 block Office | 2 blocks Apartment
PMC’s roles: Providing property management services
PMC’s role: Providing property management services
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NORTHERN VIETNAM VIET DUC COMPLEX
DIAMOND FLOWER TOWER
Developer: SONG DA - VIET DUC., JSC
Developer: HANDICO 6
Location: 39 Le Van Luong Str., Thanh Xuan Dist.
Location: Le Van Luong Str., Cau Giay Dist.
Type: Apartment Complex
Type: Commercial and Residential building
Size: 11.754 m2
Size: 36 stories | 3 basements | Land area: 5,359 m2
PMC’s roles: Providing property management services
PMC’s roles: Consulting, training and transferring the property management procedures to the project.
N02-T1 - DOAN NGOAI GIAO
N02-T2 –DOAN NGOAI GIAO
Developer: ABLAND., JSC
Developer: VIETIN COSECO CO., LTD
Location: Xuan Dinh, Bac Tu Liem Dist.
Location: Xuan Dinh, Bac Tu Liem Dist.
Type: Apartment Complex
Type: Apartment Complex
Size: 867.36 m2
Size: 867,36 m2
PMC’s roles:
PMC’s roles: Providing property management services
- Providing property management services - Training and transferring property management procedures
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NORTHERN VIETNAM HEI TOWER
ANLAND COMPLEX
Developer: EVN HANOI
Developer: NAM CUONG GROUP
Location: Wei Nhu Kon Tum, Thanh Xuan.
Location: Duong Noi, Ha Dong District
Type: Apartment complex - commercial
Type: Apartment complex
Size: 54,701 m2 | 27 floors & 2 basements
Size: 534 apartments
PMC’s roles: Real Estate Management
PMC’s roles: Real Estate Management
ANLAND PREMIUM
ANLAND LAKE VIEW
Developer: NAM CUONG GROUP Location: Duong Noi, Ha Dong District Type: Apartment complex Size: 575 apartment + 18 shophouse PMC’s roles: Real Estate Management
Developer: NAM CUONG GROUP Location: Duong Noi Urban Area, To Huu Street, Ha Dong District Type: Apartment Complex Size: 619 apartment PMC’s role: Real Estate Management
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NORTHERN VIETNAM RICHLAND SOUTHERN
LICOGI 13 TOWER
Developer: Lavico & MVK Corp
Developer: LICOGI 13 JSC
Location: No.9A, 181 Lane, Xuan Thuy Str., Cau Giay District
Location: 164 Khuat Duy Tien, Thanh Xuan Dist.
Type: Apartment
Type: Office and Residential Building
Size: 6100 m2
Size: 27 stories| 3 basements| Land area: 3,363 m2
PMC’s role:
PMC’s roles:
- Providing property management services
- Providing property management services - Training and transferring of management procedures
CIPUTRA G02-G03
MANDARIN GARDEN
Developer: CIPUTRA GROUP
Developer: HOA PHAT GROUP
Location: Tay Ho District
Location: Hoang Minh Giam Str., Trung Hoa Ward, Cau Giay Dist., Hanoi
Type: Apartment and Commercial Centers Size: 316 apartment PMC’s role: - Providing property management services
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Type: Apartment Complex Size:1008 apartment PMC’s role: - Providing property management services
Northern Vietnam SEASONS AVENUE
GAMUDA GARDEN
Developer: CAPITALAND - HOANG THANH INVESTMENT CO., LTD
Developer: GAMUDA VIET NAM
Location: Mo Lao Ward, Ha Dong District Type: Apartment Complex
Location: Km 4,4 Phap Van, Tran Phu Ward, Hoang Mai District
Size: 1.300 apartment
Type: Apartment
PMC’s role:
Size:1200 apartment, 200 shophouse
- Providing property management services
PMC’s role: - Providing property management services
GREENBAY VILLAGE HA LONG Developer: BIM GROUP Location: Quang Ninh Province, Ha Long City Type: Apartment Complex Size: 472 apartment PMC’s role: - Providing property management services
SUNRISE APARTMENTS HA LONG Developer: BIM GROUP Location: Quang Ninh Province, Ha Long City Type: Apartment Complex Size: 380 apartment PMC’s role: - Providing property management services
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Northern Vietnam TIMES TOWER
THE MINATO
Developer: HCC1
Developer: MINATO VIETNAM CO., LTD
Location: Le Van Luong Str., Thanh Xuan Dist.
Location: Vinh Niem Ward, Le Chan District
Type: Apartment Complex
Type: Apartment Complex
Size: 2 basements, 27 stories
Size: 924 apartment
Total land area: 4.472 m2
PMC’s role: - Providing property management services
PMC’s roles: Providing property management services
STATE COMMITTEE FOR OVERSEAS VITENAMESE
GREEN ONE UN HOUSE
Developer:
Location: 304 Kim Ma Str., Ba Dinh Dist.
Location: 32 Ba Trieu Str., Trang Tien Ward, Hoan Kiem Dist., HaNoi
Type: Office Building
Type: Tòa nhà trụ sở công Size: 9 stories PMC’s role: Maintenance Service
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Developer: UN
PMC’s roles: Providing cleaning, landscape, pest control, waste management services
NORTHERN VIETNAM VNTA TOWER
NATIONAL ASSEMBLY HOUSE
Developer: CUC VIEN THONG
Developer: THE STANDING COMMITTEE OF THE NATIONAL ASSEMBLY VIETNAM
Location : Duong Dinh Nghe Str., Cau Giay Dist. Type: Office Size: 28 stories | 4 basements PMC’s role: Providing property management services
Location: 22 Hung Vuong str., Ba Dinh Dist. Type : Office Building (state-owned) Size : 9 stories PMC’s role: Providing property management services
HEADQUARTER BUILDING OF RADIO FREQUENCY DERECTORATE
VNPT TOWER
Developer: RADIO FREQUENCY DIRECTORATE
Location: 57 Huynh Thuc Khang Str., Dong Da Dist.
Location: 115 Tran Duy Hung Str., Cau Giay Dist.
Type: Office Building
Developer: VNPT GROUP
Type: Office Building (state-owned)
Size: 27 stories | 2 basements | GFA: 40,000 m2
Size: 27 stories | 3 basements | GFA: 54,218 m2
PMC’s roles:
PMC’s roles:
- Providing property management services
- Consulting for evaluating the design and installation of technical systems in the construction stage.
- Providing F&B services
- Proposing the solutions for the operation of building
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NORTHERN VIETNAM VO CHI CONG ADMINISTRATIVE CENTER
TECOS BUILDING
Developer: HANOI PEOPLE’S COMMITTEE
Developer: TECOS Vị trí: 106 Chua Lang Str., Dong Đa Dist., Ha Noi Type: Office Building Size: 9 stories | GFA: 1003m
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PMC’s role: Property Management Services
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Location: Vo Chi Cong Street, Xuan La, Tay Ho District Type: Public office Size: 7,270m2 | 3 towers (7 - 27 floors) PMC’s roles: Operation & maintenance
VN POST BUILDING
HALLA BUILDING
Developer: VIETNAM POST CORPORATION
Developer: HALLA INVESTMENT CO., LTD
Location: No 5, Pham Hung St, My Đinh, Nam Tu Liem
Location: Yên Phong, Bắc Ninh
Type: Office Building
Type: Office Building
Size: 11 stories | GFA: 1266 m2
Size: 5 stories
PMC’s role: Property Management Services
PMC’s role: Property Management Services
NORTHERN VIETNAM AGRIBANK TOWER
HANDICO TOWER
Developer: VIETNAM BANK FOR AGRICULTURE AND RURAL DEVELOPMENT
Developer: HANDICO
Location: Tran Huu Duc Street, Tu Liem Dist.
Type: Office Building
Type: Office Building
Size: 33 stories | 2 basements | Land area: 5,376 m2 GFA: 40,000 m2
Size: 19 stories
Location: Me Tri Ha, Tu Liem Dist.
PMC’s roles: Restaurant operation and management services
PMC’s roles: Consulting, training and transferring the property management procedures to the project.
EVN TOWER
INTERNET TOWER
Developer:
Developer: VNPT - IT
VIETNAM ELECTRICITY CORPORATION
Location: Nguyen Phong Sac Str., Cau Giay Dist
Location: 11 Cua Bac St, Ba Đinh District
Type: Office Building
Type: Office Building
Size: 15 stories | GFA: 8,974 m2
Size: 2 blocks 29-33 stories | 3 basements
PMC’s roles: Managing technical systems
GFA: 15.270 m2 PMC’s role: Property Management Service
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NORTHERN VIETNAM VMS – MOBIFONE TOWER
VNPT VINAPHONE
Developer: MOBIFONE CORPORATION
Developer: VNPT VINAPHONE
Location: Lot VP1, Yen Hoa, Cau Giay Dist.
Location: Tay Ho Urban Area
Type: Office Building
Type: Office Building
Size: GFA: 22,000 m2
Size: 21 stories |2 basements
PMC’s roles:
PMC’s role: Providing property management services
- Providing property management services - F&B services
VNPT-NET TOWER
VNPT-NET 1 BUILDING
Developer: VIETNAM TELECOMS NATIONAL CENTER
Developer: NETWORK CORPORATION
Location: 30 Pham Hung, Tu Liem Dist.,
Location: No 5, Symco, Pham Hung St.
Type: Office Building
Type: Office Building
Size: 18 stories | GFA: 23,000 m
Size: 12 stories | 1 basements
PMC’s roles:
PMC’s roles: Providing property management services
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- Providing property management services - Providing restaurant operation and management services
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INFRASTRUCTURE
NORTHERN VIETNAM ACB OFFICE BUILDING
TID CENTER
Developer: ASIA COMMERCIAL BANK
Developer: TID GROUP
Location: 10 Phan Chu Trinh Str., Hoan Kiem Dist.
Location: 04 Lieu Giai Street, Ba Dinh Dist.
Type: Office Building
Type: Office Building
Size: 11 stories | 2 basements | GFA: 4,967 m2
Size: 15 stories
PMC’s roles: Providing property management services
PMC’s roles: Providing property management services
ELECTRONIC FACTORY NO2 – VNPT
ANSV
Developer: VNPT TECHNOLOGY
Developer: VNPT TECHNOLOGY
Location: Hoa Lac Industrial Zone, Thach That, Hanoi
Location: 124 Hoang Quoc Viet St, Hanoi
Type: Office and Factory Size: 2 factories and 4 office buildings PMC’s role: Property Management Service
Type: Factory and Office Size: 3 office buildings và 1 factory PMC’s role: Property Management Services
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NORTHERN VIETNAM HANDIRESCO
TD PLAZA
Developer: HANDIRESCO
Developer: TP PLAZA
Location: Pham Van Dong St.
Location: 20A Le Hong Phong St., Ngo Quyen
Type: Office Building
Type: Office Building
Size: 18 stories, 1 basement, GFA: 21000 m2
Size: 19 stories
PMC’s roles: Training and Management Process Transfer
PMC’s roles: Training and Management Process Transfer
VIET DUC HOSPITAL
HOSPITAL OF POST AND TELECOMMUNICATIONS
Developer: VIETNAM GERMANY HOSPITAL Location: 40 Trang Thi, Hang Bong Ward, Hoan Kiem District
Developer: POST OFFICE HOSPITAL
Type: Hospital
Location: 49 Tran Dien St, Dinh Cong Ward, Hoang Mai District
Size: 8 stories
Type: Hospital
PMC’s role: Maintenance Service
Size: 5 stories | 1 basement PMC’s role: Security Service
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Northern Vietnam IMPERIAL SUITE
MAPLETREE LOGISTICS PARK BaC NINH
Developer: JOINT STOCK COMPANY MYEN
Developer: MAPLETREE - SINGAPORE.
Location: lane 40, Van Bao Type: Hospital
Location: VSIP Bac Ninh Integrated Township and Industrial Park, Phu Chan Village, Tu Son District, Bac Ninh
Size: 8 stories
Type: logistics.
PMC’s role: Property Management Service
Size: 54.351 m2 PMC’s role: Maintenance Service
AEON MALL LONG BIEN
AEON MALL HAI PHONG
Developer: AEONMALL VIETNAM CO., LTD.
Developer: AEONMALL VIETNAM CO., LTD.
Location: 27 Co Linh Road, Long Bien Ward, Long Bien District, Hanoi.
Location: No. 10 Vo Nguyen Giap Street, Kenh Duong Ward,
Type: Shopping mall
Type: Shopping mall
Size: 224.556 m2 PMC’s role: Maintenance Service
Le Chan District, Hai Phong. Size: 158.000 m2 PMC’s role: Maintenance Service
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Northern Vietnam NATIONAL SHORTWAVE AND SATELLITE CONTROL STATION Developer: RADIO FREQUENCY DIRECTORATE Location: Hap Linh Ward, Bac Ninh Type: State-owned building PMC’s roles: Operation & maintenance
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CENTRAL VIETNAM DANANG ADMINISTRATION CENTRE
VNPT-NET 3 DA NANG tower
Developer: DANANG PEOPLE’S COMMITTEE
Developer: NETWORK INFRASTRUCTURE CORPORATION
Location: 24 Tran Phu Str., Hai Chau District
Location: 4 Ong Ich Khiem Str., Hai Chau District
Type: Office (State-owned) Size: 37 storeys | 2 basements | GFA: 65,234m
2
PMC’s role: Property Management Service
VIETINBANK SONG HAN Developer: VIETTINBANK Location: 36 Tran Quoc Toan Str., Hai Chau District Type: Office Size: 27 storeys PMC’s role: Property Management Service
Type: Office Size: 11 storeys | 1 basement | GFA: 18,971m2 PMC’s role: Property Management Service
MOBIFONE ĐA NANG Developer: MOBIFONE CORPORATION Location: Nguyen Huu Tho Str., Hoa Thuan Tay Ward, Hai Chau Dist., Đa Nang Type: Office Size: 9 stories PMC’s role: Property Management Service
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CENTRAL VIETNAM NEST HOME
AZURA
Developer: PMIC LTD
Developer: VINACAPITAL
Location: Chu Huy Man Street, Son Tra
Location: 339 Tran Hung Dao Str., An Hai Bac Dist.
Type: Apartment complex
Type: Condominium
Size: 10,000 m2 | 4 Tower (9 floors / tower)
Size: 34 stories with 225 apartments
PMC’s role: Real estate management
PMC’s roles: Providing property management services
SoN TRa OCEAN VIEW
MONARCHY
Developer: JSC INVESTMENT KHUONG THINH
Developer: DANANG HOUSING INVESTMENT DEVELOPMENT JSC
Location: 95 Ngo Quyen Str., Son Tra Dist. Type: Office Building Size: 23 stories with 365 apartments PMC’s roles: Providing property management services
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Location: Tran Hung Dao Street Type: Apartment complex - Shophouse Size: 2 Towers, 922 apartments PMC’s role: Real Estate Management
Central Vietnam DA NANG PLAZA
F HOME
Developer:
Developer:
DANANG HOUSING INVESTMENT DEVELOPMENT JSC
DANANG FOOD JOINT STOCK COMPANY
Location: No. 6 Nguyen Du, Hai Chau District
Location: 16 Ly Thuong Kiet Str., Thach Thang Ward, Hai Chau District.
Type: Apartment Size: 3 block Commercial Centers | 18 blocks Apartment PMC’s roles: Providing Property Management Services
Type: Apartment Size: 4105m2 PMC’s roles: Providing Property Management Services
LAPAZ TOWER Developer: DANANG HOUSING INVESTMENT DEVELOPMENT JSC Location: 38 Nguyen Chi Thanh Str., Hai Chau District Type: Apartment Size: 18 stories with 106 apartments PMC’s roles: Providing Property Management Services
HOANG ANH GIA LAI - LAKEVIEW Developer: HOANG ANH GIA LAI JOINT STOCK COMPANY Location: 72 Ham Nghi Str., Thanh Khe District. Type: Apartment Size: 5.510 m2 PMC’s roles: Providing Property Management Services
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Central Vietnam
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HOA TIEN PARADISE
KVG THE CAPELLA NHA TRANG
Developer: HONG LAM XUAN THANH JSC
Developer: KHANH VINH NVEST BUILD CO., LTD
Location: Xuan Thanh Beach, Xuan Thanh Village, Nghi Xuan District, Ha Tinh Province
Location: My Gia An Khanh Urban Area, Vo Nguyen Giap Str., Vinh Thai Ward, Nha Trang
Type: Resort Township
Type: Townhouse - Shophouse
Size: 121.2 ha
Size: 17,14 ha
PMC’s roles:
PMC’s roles:
Providing Property Management Services
Providing Property Management Services
NERA GARDEN HUE
LAM DONG ADMINISTRATIVE CENTER
Developer: TOYOTA HUE Location: To Huu Str., An Dong Dist., Hue
Developer: The People’s Committee of Lam Dong Province
Type: Phức hợp chung cư cao cấp
Location: 36 Tran Phu Str., 4 Ward, Lâm Đồng
Size: 23 stories with 365 apartments and 23 shophouse
Type: Office
PMC’s roles: Providing Property Management Services
Size: 23 stories PMC’s role: Maintenance Service
Central Vietnam MY AN SPORT CENTER Developer: People’s Committee of Ngu Hanh Son District Location: An Thuong 9 Str., Ngu Hanh Son District. Type: Gym Size: 548m2 PMC’s roles: Providing Property Management Services
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SOUTHERN VIETNAM SUNRISE CITY
TROPIC GARDEN
Developer: NOVALAND
Developer: NOVALAND
Location: 23 Nguyen Huu Tho, District 7.
Location: Thao Dien, District 2
Type: Apartment Complex
Type: Apartment Complex
Size: 2200 apartments, 51000 m
Size: 5 blocks, 1008 apartments
PMC’s roles: Property management services and procedure transfer
PMC’s role: Property Management Service
NEWTON RESIDENCE
THE TRESOR
Developer: NOVALAND
Developer: NOVALAND
Location: 38 Truong Quoc Dung, Phu Nhuan District
Location: Van Don, District 1
Type: Apartment Complex
Size: 2 blocks, block A: 33 stories, block B: 17 stories
Size: 20 stories, 2 basement
PMC’s role: Property Management Service
2
PMC’s role: Property Management Service
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Type: Apartment
SOUTHERN VIETNAM THE ASCENT THAO ĐIEN
LA ASTORIA
Developer: TIEN PHAT CORPORATION
Developer: AN GIA HUNG
Location: 58 Quoc Huong Str., Dist. 2
Location: 383 Nguyen Duy Trinh Street, Binh Trung Tay Ward, District 2,
Type: Apartment Complex Size: 2 blocks 29 stories PMC’s role: Property Management Service
Type: 3 Buildings, 1.013 Apartments Size: 21419 m2 PMC’s role: Property Management Service
FRESCA RIVERSIDE
THE PEGASUITE
Developer: SEA HOLDING
Developer: PV INVEST
Location: Street 6, Binh Chieu Ward, Thu Duc District Type: Apartment Complex
Location: 383 Nguyen Duy Trinh, District 2
Size: 6,748.35 m2 | 2 Tower (16-17 floors) PMC’s role: Real estate management
Type: Apartment Complex Size: 10789 m2 PMC’s role: Property Management Service
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SOUTHERN VIETNAM SALA - SARIMI
ICON 56
Developer: DAI QUANG MINH REAL ESTATE INVESTMENT CORPORATION
Developer: NOVALAND
Location: 72-74 Nguyen Co Thach Str., An Loi Dong Ward, Dist. 2
Type: Apartment
Type: Apartment Size: 4 Towers| 65.622,7 m2
Location: 56 Ben Van Đon Str., 12 Ward, District 4 Size: 25 stories | 2.994 m2 PMC’s role: Property Management Service
PMC’s role: Property Management Service
THE KRISTA
KRISVUE
Developer: CAPITALAND & KHANG ĐIEN
Developer: CAPITALAND
Location: 537 Nguyen Duy Trinh St, District 2 Type: Apartment Complex
Location: 543 Nguyen Duy Trinh, Binh Trung Tay Ward, District 2
Size: 2 block 18 stories
Type: Apartment
PMC’s role: Property Management Service
Size: 2,066 m2 | 17 floors & 128 apartments PMC’s role: Real Estate Management
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SOUTHERN VIETNAM PARCSPRING
CANTAVIL HOAN CAU
Developer: CAPITALAND
Developer: DAEWON - HOAN CAU
Location: Nguyen Duy Trinh Str., Dist. 2
Location: 600A Dien Bien Phu St., Binh Thanh Dist.
Type: Condominium
Type: Comercial and Apartment Building
Size: 2 towers of 18 stories and 12 stories |
Size: 18 stories | 189 luxury apartments
404 apartments
PMC’s roles: Providing the property management service
PMC’s roles: Providing management service
the
property
OPAL RIVERSIDE
THE GRAND VIEW
Developer: DAT XANH GROUP
Developer: PHU MY HUNG DEVELOPMENT CORPORATION
Location: No. 10 Street, Thu Duc Dist. Type: Apartment Complex Size: 2 blocks with 19 floors, 626 units PMC’s roles: Providing property management services
Location: Nguyen Duc Canh, Tan Phong Ward, District 7 Type: Apartment Size: 13814.75 m2 | 4 towers (7-16 floors) PMC’s roles: Real Estate Management
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SOUTHERN VIETNAM THE BRIDGEVIEW – EHOME 5
SAI GON AIRPORT PLAZA
Developer: NAM LONG GROUP
Developer: SSG GROUP
Location: Nam Long Urban Area, District 7
Location: No. 1 Bach Dang, Ward 2, Tan Binh District
Type: Apartment
Type: Apartment complex - office - commercial center
Size: 2 block 11-17 stories
Size: 1.6 hectares
PMC’s role: Property Management Service
PMC’s roles: Operation & Maintenance
RIVERPARK RESIDENCE
ORCHARD GARDEN
Developer: PHU MY HUNG Location: 335 Ha Huy Tap Str., Tan Phong Ward, District7
Location: Hong Ha Str., Ward 9, Phu Nhuan District Typer: Apartment complex - office - commercial center
Type: Apartment complex
Size: 18 stories | 189 apartment
Size: 3 blocks | 290 apartment
PMC’s role: Property Management Service
PMC’s role: Property Management Service
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Developer: NOVALAND
Southern Vietnam PARK LEGEND Developer: TAN BINH ICC Location: 251 Hoang Van Thu Str., Ward 2, Tan Binh District Type: Apartment complex Size: 20.513,6 m2 | 176 apartment PMC’s role: Property Management Service
SAI GON CO.OP HOME Developer: SAIGON CO-OP Location: 688/57/99 Le Duc Tho Str., Ward 15, Go Vap District Type: Apartment Complex Size: 12 stories PMC’s role: Property Management Service
CAO ỐC THỊNH VƯỢNG
RUBY PRECINCT BLOCK D&E
Developer: INTRESCO & THAI DUONG JOINT STOCK COMPANY
Developer: GAMUDA LAND
Location: 531 Nguyen Duy Trinh Str., Binh Trung Tay Ward, District 2.
Type: Urban area
Location: 36 Tan Thang Str., Son Ky Ward, Tan Phu Dist., Ho Chi Minh
Type: Apartment complex - commercial center
Size: 2 block | 623 apartment
Size: 3.549 m2
PMC’s role: Property Management Service
PMC’s role: Property Management Service
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Southern Vietnam FRESCA RIVERSIDE
COVE RESIDENCES
Developer: SEAHOLDINGS
Developer: EMPIRE CITY
Location: 5 Str., Binh Chieu Ward, Thu Duc City, Ho Chi Minh.
Location: 1 Mai Chi Tho Str., Thu Thiem Ward., Thu Duc City, Ho Chi Minh.
Type: Apartment complex - commercial center
Type: Apartment
Size: 398 apartment
Size: 9.200m2
PMC’s role: Property Management Service
PMC’s role: Property Management Service
ARIA VUNG TAU
PHUC YEN 2
Developer: COTEC ASIA
Developer: PHUCYEN I P JSCO
Location: No. 79, Road D5, Ward 10, Vung Tau City
Location: 31-33 Phan Huy Ich Str., Ward 15, Tân Bình District, Ho Chi Minh
Type: Service apartment complex and coastal villas
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Size: 18,990 m2 | 2 towers (13 floors & 1 basement) and 36 coastal villas
Type: Apartment complex - commercial center
PMC’s role: Real Estate Management
PMC’s role: Property Management Service
Size: 250 apartment
SOUTHERN VIETNAM ABBANK Developer: AN BINH COMMERCIAL JOINT STOCK BANK Location: 2A Phan Đinh Giot Str., Ward 2, Tan Binh District. Type: Office Building Size: 10 stories PMC’s role: Property Management Service
MOBIFONE C30 Developer: MOBIFONE CORPORATION Location : Thanh Thai Str., Dist. 10 Type : Office Building Size : 9 stories, 01 basement PMC’s role: Property Management Service
ACB OFFICE BUILDING
GENERAL DEPARTMENT OF CUSTOMS
Developer: ASIA COMMERCIAL BANK
Developer: VIETNAM CUSTOMS
Location: 444A-446 Cach Mang Thang Tam Str., Dist. 3
Location: 15B Thi Sach, Ben Nghe Ward, District 1
Type: Office Building
Type: Office complex
Size: 12 stories | 1 basements | GFA: 13,700 m2
Size: 4,355 m2 | 10-storey tower & 2 basements
PMC’s roles: Providing technical management services
PMC’s roles: Real Estate Management
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SOUTHERN VIETNAM VIETINBANK TOWER
VIETINBANK NGUYEN TRAI
Developer: VIETINBANK
Developer: VIETINBANK
Location: 93 - 95 Ham Nghi, Nguyen Thai Binh Ward, District 1
Location: 635B Nguyen Trai, ward 11, District 5
Type: Office Building
Size: 14 storeys
Size: 24 storeys | 3 basements
PMC’s role: Property Management
Type: Office Building
PMC’s role: Property Management
MOBIFONE ĐONG NAI Developer: MOBIFONE CORPORATION Location: 4236A Phan Trung Str., Tan Tien Ward,Bien Hoa Type: Office Building Size: 14 stories PMC’s role: Property Management
VNPT BINH DUONG Developer: BINH DUONG TELECOM Location: 326 Binh Duong Avenue, Phu Hoa Ward, Thu Dau Mot City Type: Office Building Size: 8 stories | 1 basement | Land area: 5,400 m2 PMC’s roles: Providing property management services
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SOUTHERN VIETNAM CAINIAO P.A.T LOGISTICS PARK Developer: ALIBABA GROUP Location: Lot A3-2, A4, A5, A6-1, A19-1, A20, A21, A22, A23, Doc 2 Street, Phu An Thanh Industrial, An Thanh Commune, Ben Luc District, Long An Province
MOBIFONE CAN THO Developer: MOBIFONE CORPORATION Location: Hung Thanh Ward, Cai Rang District, Can Tho Type: Office Building
Type: logistics
Size: 14 stories
Size: 235,241 m2, 6 storehouse
PMC’s roles:
PMC’s role: Maintenance Service
Providing property management services
BAO VIET BUILDING
MAPLETREE BINH DUONG
Developer: BAO VIET INVESTMENT .JSC Type: Office Building
Location: 18 L2-1 Tao Luc Road No. 5, Vietnam Singapore Industrial Park II, Binh Duong Industrial Service - Urban Complex
Size: 11 stories | 2 basement
Type: logistics
PMC’s role: Property audit
Size: 118,340 m2
Location: 233 Đong Khoi Str.,
Developer: MAPLETREE GROUP
PMC’s role: Maintenance Service
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ANNEX 01: SETUP OF BUILDING MAINTENANCE OPERATIONS Cleaning management Environmental sanitation management
Building Interior Cleaning Building exterior Cleaning Air cleaning and climate control
Sanitation management
Water supply control Drainage control Pest control Weste disposal Telecommunications facilities
Building maintenance
Building facilities administration
Operation management
Air conditioning systems Water supply and drainage equipment Fire equipment Elevator machinery
Maintenance of buildings and facilities Security and desaster prevention Other management services
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Inspection and management
Building management Management services
Inspection and maintenance of building structural parts Inspection and maintenance of building equipment Sercurity of services Fire control and disaster prevention Parking management Reception and infomation desk services Elevator Operations Telephone exchange service Mail services
PROPERTY AND MANAGEMENT COMPANY Website: www.pmcweb.vn Ha Noi: Floor 21, VNPT Tower, 57 Huynh Thuc Khang St, Dong Da District HCMC: 93-95 Ham Nghi Str., Nguyen Thai Binh Ward, District 1 Da Nang: 36 Tran Quoc Toan St, Hai Chau District
OUR STRATEGIC PARTNERS & SHAREHOLDERS VIETNAM POSTS AND TELECOMMUNICATIONS GROUP Hanoi Headquaters: VNPT Tower, 57 Huynh Thuc Khang St, Dong Da Dist, Hanoi BIKEN TECHNO CORPORATION Tokyo Headquaters: Tennouzu First Tower 17F, 2-2-4 , Higashigawa, Shinagawa - ku, Tokyo, 140-0002, Japan Osaka Head Office: 2-12-1, Minamikaneden, Suita, Osaka, 564-0044 Japan
Produced by PMC – March 2020
