TRAINING WITH WORKFLOW AND SIMULATION SOFTWARE

As the next generation of workers comes to industry, proper training is critical to ensuring their success in complex, highly automated industrial environments. Here’s a look at how simulation and workflow software technologies are helping industrial companies effectively train new operators.

By Mat Dirjish, contributing writer

Even in the early days of computing, businesses were looking at computers as tools for setting up complex simulations. Some credit Keith Douglas Tocher for developing the first discrete-event simulation program in 1960. Dubbed the General Simulation Program, his program used a common structure to execute a range of simulations.

Today, computers can simulate any industrial application for use in training or for control and analysis of specific automation operations. And when it comes to training industrial workers in their tasks, the confluence of simulation and workflow management are growing closer together.

Workflow guidance

When it comes to the benefits of workflow software for operator training, Allen Hackman, head of manufacturing at ServiceNow (a supplier of workflow software), explains that workflows aren’t simply a software checklist, they are a true driver of digital transformation. His reasoning for this is that workflow software integrates with existing software systems to unify the underlying insights and connect siloed teams, data, processes, and systems to drive action and get work done as required.

“For example, a digital workflow for a machine setup process will provide the steps to take in addition to knowledge that gives the employee instructions on how to complete a task,” he said. “If there is an issue with a step or the employee has a question, he or she can trigger a request that automatically gets routed, assigned, and actioned by a support team.”

Allen noted that, despite the similarities among industrial companies when it comes to their interest in workflow software, “we’re seeing di erent industries use workflows in di erent ways to solve challenges. Organizations with large complex supply chains are prioritizing workflows that improve communication and collaboration. Companies with a large population of front-line factory workers are using workflows to improve overall equipment effectiveness and productivity. And those with ma-