HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE MANUAL ORIGINAL MANUAL ISSUE DATE: 03/2015 Version
Date
Subject
1.0
03/2015
Original manual issue.
GN1G CHASSIS Segment: XM-DT
LCD TV
9-888-171-A1
SERVICE MANUAL GN1G CHASSIS Segment: XM-DT
LCD TV
9-888-171-A1
MODEL LIST MODEL KDL-50FA95C
COLOR Black
COMMANDER RMT-TX100B
KDL-50FA97C
Black
RMT-TX100B
KDL-50FA95C, 97C
DEST. (CR1) COSTA RICA (ECU) ECUADOR (LA8) CHILE, PERU, VENEZUELA (CO1) COLOMBIA
MODEL
COLOR
COMMANDER
DEST.
3
WARNINGS AND CAUTIONS
- ENGLISH
CAUTION These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
WARNING!! An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of this receiver is directly connected to the ac power line.
CARRYING THE TV Be sure to follow these guidelines to protect your property and avoid causing serious injury. • Carry the TV with an adequate number of people; larger size TVs require two or more people. • Correct hand placement while carrying the TV is very important for safety and to avoid damages.
SAFETY-RELATED COMPONENT WARNING!! Components identified by shading and mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual. Follow these procedures whenever critical components are replaced or improper operation is suspected.
CAUTION ABOUT THE LITHIUM BATTERY • Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. • Outer case broken battery should not contact to water.
KDL-50FA95C, 97C
4
WARNINGS AND CAUTIONS
- FRENCH
ATTENTION!! Ces instructions de service sont à l’usage du personnel de service qualifi é seulement. Pour prévenir le risque de choc électrique, ne pas faire l’entretien autre que celui contenu dans le Mode d’emploi à moins que vous soyez qualifi é faire ainsi.
WARNING!! Afi n d’eviter tout risque d’electrocution provenant d’un chássis sous tension, un transformateur d’isolement doit etre utilisé lors de tout dépannage. Le chássis de ce récepteur est directement raccordé à l’alimentation du secteur.
POUR TRANSPORTER LE TÉLÉVISEUR Tenez compte de ce qui suit pendant l’installation du téléviseur : • Débranchez tous les câbles avant de transporter le téléviseur. • Transportez le téléviseur avec le nombre de personnes approprié ; un téléviseur de grande taille doit être transporté par au moins deux personnes. • Lors du transport du téléviseur, l’emplacement des mains est très important pour votre sécurité, ainsi que pour éviter de causer des dommages.
ALERTE!! Afi n d’eviter tout risque d’electrocution provenant d’un chassis sous tension, un transformateur d’isolement doit etre utilise lors de tout depannage. Le chassis de ce recepteur est directement raccorde a l’alimentation du secteur.
ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!! Les composants identifi es par une trame et par une marque sur les schemas de principe, les vues explosees et les listes de pieces sont d’une importance critique pour la securite du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel. Suivre ces procedures lors de chaque remplacement de composants critiques, ou lorsqu’un mauvais fonctionnement suspecte.
KDL-50FA95C, 97C
5
WARNINGS AND CAUTIONS
USE CAUTION WHEN HANDLING THE LCD PANEL When repairing the LCD panel, be sure you are grounded by using a wrist band. When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover. 1) Do not press on the panel or frame edge to avoid the risk of electric shock. 2) Do not scratch or press on the panel with any sharp objects. 3) Do not leave the module in high temperatures or in areas of high humidity for an extended period of time. 4) Do not expose the LCD panel to direct sunlight. 5) Avoid contact with water. It may cause a short circuit within the module. 6) Disconnect the AC power when replacing the backlight (CCFL) or inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms.) 7) Always clean the LCD panel with a soft cloth material. 8) Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short. 9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10) It is recommended not to exceed 1 hour of Power-On nor Burn-in period with LCD panel face down condition, in repair activity.
KDL-50FA95C, 97C
6
SAFETY CHECK-OUT After correcting the original service problem, perform the following safety checks before releasing the set to the customer:
1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges. 2. Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors. 3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely certain that you have replaced all the insulators. 4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out to the customer and recommend their replacement. 5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and recommend their replacement. 6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer. 7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below. 8. For safety reasons, repairing the Power board and/or Inverter board is prohibited.
KDL-50FA95C, 97C
7
SAFETY CHECK-OUT
Leakage Test The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes). Leakage current can be measured by any one of three methods. 1. A commercial leakage tester, such as the Simpson 229 or RCA WT-540A. Follow the manufacturers’ instructions to use these instructions. 2. A battery-operated AC milliampmeter. The Data Precision 245 digital multimeter is suitable for this job. 3. Measuring the voltage drop across a resistor by means of a VOM or battery-operated AC voltmeter. The “limit” indication is 0.75 V, so analog meters must have an accurate low voltage scale. The Simpson’s 250 and Sanwa SH-63TRD are examples of passive VOMs that are suitable. Nearly all battery-operated digital multimeters that have a 2 VAC range are suitable (see Figure A).
How to Find a Good Earth Ground A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also at earth ground. If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance between it and a cold-water pipe with an ohmmeter. The reading should be zero ohms. If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble- light (not a neon lamp) between the hot side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B).
KDL-50FA95C, 97C
8
SAFETY CHECK-OUT
Lead Free Information The circuit boards used in these models have been processed using Lead Free Solder. The boards are identified by the LF logo located close to the board designation.
Figure 4: LF Logo
Please pull out FFC while pushing the button of both ends at the same time.
Main board
Main board
Figure 5: LF logo on circuit board
Handling the FLEXIBLE FLAT CABLE (FFC) When you insert / pull out FFC, please grasp a reinforcement board and main body of FFC
KDL-50FA95C, 97C
Please hold reinforcement board and plunge it to depths.
< Insertion>
<Pull out>
9
SELF DIAGNOSIS FUNCTION OUTLINE OF SELF DIAGNOSIS FUNCTION The units in this manual contain a self-diagnostic function. If an error occurs, the STANDBY LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the STANDBY LED flash indicators is listed in the instruction manual for the userâ&#x20AC;&#x2122;s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur. ABOUT ILLUMINAITION LED Status Power Off ( by power saving switch off and *1) Power On STBY/i.LINK STBY/PC STBY ( by remote control off only ) Picture Off
White Center LED Side RGB LED Side Amber LED Off
Off
Off
White
Off
Off
Off
Off
Off
White looping
White one shot
Off
Device Connection
White
Cyan one shot
Off
Power ON Animation Sleep Timer/On Timer/Reminder/REC Timer/Photo Frame ( Power On ) On Timer/Reminder/REC Timer ( Deep Standby )
White
White one shot
Off
White
Amber One shot -> Lit*2
Off
Off
Off
Amber
Self Diagnosis
Off
Red Blinking
Off
Aging mode
White
Green Blinking
Off off
Software Updating
white blinking
white blinking
Software Updating finish
White
Blue lit
off
Test Reset
White
Amber blinking
Error of panel ID
White
white blinking Green /Amber Blinking Red(Pink) One shot -> Lit*2 Cyan loop
Off
REC (SCART REC & HDD REC/LIVE PAUSE) [AEP/J only] ePOP/ Shop Illumination
KDL-50FA95C, 97C
White White
Off Off
Remarks *1 power switch off (by side key)
*2 One Shot is only user action. After 5 minutes, side amber LED On The number of LED blinking indicates cause of failure ( refer to Led Error / Triage chart) Blinking:0.5sec On / 0.5sec Off
Blinking:0.5sec On / 0.5sec Off *2 One Shot is only user action. One shot Center White when feature change
10
SELF DIAGNOSIS FUNCTION
DIAGNOSTIC TEST INDICATORS When an error occurs, the STANDBY LED will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the first of the problem areas. Result for all of the following diagnostic items are displayed on screen. If the screen displays a “0”, no error has occurred .
Smart Core RED LED blinking count
Power Adapter BMX Board Error
Main 5.0V failure [DC_ALERT]
BMX Board Error
Audio amp. protection [AUD_ERR]
BMX Board Error Speaker
Tuner or demodulator I2C NACK [TU_DEMOD]
BMX Board Error
Panel ID EEPROM I2C No ACK (Also panel power failure is a suspect) [P_ID_ERR] - detect at startup sequence only
Panel module Tcon board BMX Board Error
-FRC device I2C No ACK [FRCTC_I2C] -FRC device Initialization failure [FRCTC_I2C] -detect at startup sequence only
Tcon board
6x
LED driver [BACKLIGHT]
LED driver (LD) board
7x
Over temperature protection [TEMP_ERR] Temp. sensor I2C NACK [TEMP_ERR]
BMX Board Error
3x
KDL-50FA95C, 97C
3
Board Error Item
Main 19.5V overvoltage [MAIN_POWE] * This failure is not saved
2x
DISPLAY OF STANDBY LED FLASH COUNT
0.5 0.5
Detection Items
5x
11
SELF DIAGNOSIS FUNCTION
SELF-DIAGNOSTIC SCREEN DISPLAY For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen: [To Bring Up Screen Test] In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below:
Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen. After you have completed the repairs, clear the result display to “0”. Clearing the Self Check Diagnostic List Panel operation time : Press the Channel 7 => Channel 0 . Exiting the Self-diagnostic screen To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV.
KDL-50FA95C, 97C
12
SELF DIAGNOSIS FUNCTION
[SELF DIAGNOSTIC SAMPLE SCREEN DISPLAY]
Error Naming
Smart Core Red LED blinking count
Error count
Error timestamp for 3rd last recorded error Error timestamp for second last recorded error Error timestamp for last recorded error Panel operation time by hour Boot count Total operation time by hour
Format of error timestamps YYMMDDhhmmss (in UTC) Example:120823132523 -> Aug 23 2012 13:25:23 UTC * Only when time is set, an error timestamp is saved. â&#x20AC;˘Panel Operation Time is recorded every 30 min, but Total Operation Time is recorded every 1 hr. Therefore, the panel op. time might become larger than the total op. time.
KDL-50FA95C, 97C
13
SEC 1. DISASSEMBLY AND PARTS LIST • Items with no part number and no description are not stocked because they are seldom required for routine service. • The construction parts of an assembled part are indicated with a collation number in the remark column. • Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items.
Note: About the procedure to disassemble under cover(standing position), please refer to “APPENDIX-1”.
KDL-50FA95C, 97C
14
DISASSEMBLY AND PARTS LIST
1-1. KDL-50FA95C/97C 1-1-1. Disassembly, Exploded View
LCD PANEL 19 KK MOUNT BT ANTENNA STAND, PETIT R ASSY (STK)
18
10
22
SMART CORE BLOCK
BRACKET, SP 14 SPEAKER BOX ASSY (R) 13 SWITCH UNIT 11 SHEET, THERMAL
HSC3_S MOUNT 57
15 21
BRACKET, SC 7
12
BRACKET UNDER, TU
6
UNDERCOVER
WLAN/BT 52 MODULE
51 BRACKET, WIFI 54 COVER, TOP
LIGHT, GUIDE 56
17
BMX BOARD 16
SHEET, THERMAL (SC) 53
9
8 BRACKET SIDE BRACKET UNDER
14 BRACKET, SP
STAND, PETIT L ASSY(STK)
55 PANEL, ORNAMENT
CASE, BOTTOM (L) 58
SPEAKER BOX ASSY (L) 20 This part is not stocked. The purpose of indicated in this illustrator is just for reference only.
SPEAKER BOX ASSY
3 LABEL, UNDER TERMINAL (TU)
5 1
4
AC ADAPTOR 2
LABEL, SIDE TERMINAL
LABEL, UNDER TERMINAL
POWER SUPPLY CORD
KDL-50FA95C, 97C
15
DISASSEMBLY AND PARTS LIST
1-1. KDL-50FA95C/97C 1-1-1. Disassembly, Exploded View REF. No. 1 2 2 3 4 5 6 6 7 8 9 10 11 12 13 14 15 16 16 16 18 19 20 21 22
PART No. 1-493-002-12 1-846-090-31 1-846-420-11 4-563-739-11 4-563-273-11 4-563-252-01 4-566-274-71 4-566-274-81 4-546-909-12 4-545-088-11 4-545-087-01 1-754-950-11 1-798-510-31 1-859-113-11 1-859-113-21 4-547-988-01 4-547-989-01 A-2069-646-A A-2069-647-A A-2073-545-A A-2067-027-A 1-812-084-11 1-859-110-11 4-558-766-01 4-558-767-01
KDL-50FA95C, 97C
DESCRIPTION AC ADAPTOR (160W) CORD SET, POWER-SUPPLY CORD SET, POWER-SUPPLY LABEL, UNDER TERMINAL (TU STK) LABEL, UNDER TERMINAL LABEL, SIDE TERMINAL UNDER COVER (ML LAK) A UNDER COVER (ML LAK) A BRACKET, UNDER TU (MOLD) BRACKET, UNDER (MOLD) BRACKET, SIDE (MOLD) BT ANTENNA SWITCH UNIT (SM-G-WW) SPEAKER BOX ASSY (L) SPEAKER BOX ASSY (R) BRACKET, SP (LAK) BRACKET, SC (LAK) COMPL SVC BMX_XMDT_BR COMPL SVC BMX_XMDT_COL COMPL SVC BMX_XMDT_BR (GINGA) KK_XM-DT_MOUNT LCD PANEL (W50HTRIB) SPEAKER BOX ASSY STAND, PETIT L ASSY (STK) STAND, PETIT R ASSY (STK)
MARK CO1 LA8/CR1/ECU
LA8/CR1/ECU CO1
REF. No. PART No. 51 52 53 54 55 56 57 58
4-564-318-01 1-458-854-11 4-549-528-11 4-564-317-01 4-564-312-01 4-564-313-01 A-2066-088-A 4-564-315-01
DESCRIPTION
MARK
BRACKET, WIFI WLAN/BT MODULE (11N) SHEET, THERMAL (SC) COVER, TOP PANEL, ORNAMENT LIGHT, GUIDE HSC3_S_M MOUNT CASE, BOTTOM (M)
LA8 CO1 CR1/ECU
16
DISASSEMBLY AND PARTS LIST
1-1. KDL-50FA95C/97C 1-1-2. Screws
Ref
Part No
Description
2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3 2-990-421-41 SCREW (+PSW) (M3X6) 4-256-393-11 SCREW, +PSW M3X6 W12 4-452-935-11 SCREW , +PWH M3X6 2-580-608-01 SCREW, +PSW M5X16 4-558-609-01 JOINT, SCREW (STK)
KDL-50FA95C, 97C
17
DISASSEMBLY AND PARTS LIST
1-1. KDL-50FA95C/97C 1-1-3. Connectors
81
83
82
81
84
REF. No. PART No. 81 82 83 84
KDL-50FA95C, 97C
1-910-805-05 1-910-805-03 1-910-805-04 1-848-834-11
DESCRIPTION
MARK
CONNECTOR ASSY 30P HARNESS ASSY CONNECTOR ASSY 12P FLEXIBLE FLAT CABLE 51P
CN9000 CN1000 CN7754 CN8400
(BMX) -CN4001 (LDB 2) -CN4501(KK) (1) (BMX) -CN203 (SM) -CN101 (HSC3-S-M) - (WIFI/BT) / CN7751 (BMX) -SP (1) (BMX) -CN4502 (KK) (1) (BMX) -T-CON (1)
18
DISASSEMBLY AND PARTS LIST
1-2. KDL-50FA95C/97C 1-2-1. MISCELLANEOUS PART No.
DESCRIPTION
2-580-592-01 4-159-298-01 4-262-708-04 4-262-708-11 4-298-004-01 4-549-186-01 4-564-765-01 7-600-005-84 7-600-031-96 7-600-031-97
SCREW, +PSW M3X8 SCREW, +PSW M4X10 CLAMPER, CABLE CLAMPER, CABLE SPACER (B) SHEET, THERMAL (BM) SHEET, THERMAL (5595) TAPE,POLYESTER (T4082S) 18X50M TAPE (3M 1350FW-1) 15MMX66M WHT TAPE (3M 1350FB-1) 15MMX66M BLK
1-2-2. ACCESSORIES MARK
*
* CO1 CO1/CR1/ECU * * *
KDL-50FA95C, 97C
PART No.
DESCRIPTION
1-492-975-21 1-785-504-21 1-848-803-11 2-580-602-01 2-580-639-01 4-268-126-02 4-447-722-32 4-558-770-01 4-563-891-01 4-563-892-02 4-563-895-01 4-565-460-31 4-565-461-31 7-685-646-79
REMOTE COMMANDER (RMT-TX100B) ADAPTOR, CONVERSION RCA CONVERSION CABLE SCREW, +PSW M4X12 SCREW, +BVTP 4X12 TYPE2 IT-3 SCREW, ORNAMENTAL M6X12 BAG, PROTECTION PEHD (1500X1200) TABLE TOP BKT ASSY (ML_STK) WALL MOUNT BKT ASSY (STK) ATTACHMENT, WALL MOUNT A ( LAK) WALL MOUNT SHAFT ASSY (STK) REFERENCE GUIDE REFERENCE GUIDE SCREW +BVTP 3X8 TYPE2 IT-3
MARK LA8/CR1/ECU
CO1/LA8 CR1/ECU
19
SEC 2. ADJUSTMENT ACCESSING SERVICE MODE 1) Turn on the main power switch to place this set in standby mode. 2) Press the buttons on the remote commander as follows, and entering service mode.
3) Service mode display. Service Mode Model
>>
Self diagnosis History
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
>>
Tuner
>>
Wifi
>>
4) How to use the remote commander. Function
The flow of control
Service mode on
<Test>+<TV>/ <Display><5><Vol Up><Power>
Service mode off
<MENU>/<HOME>
Item up / down
<↑>/ <↓>
Execute
<OK>
5) After entering service mode, then turn off the power switch.
[</>] Set [Home]Exit
KDL-50FA95C, 97C
20
ADJUSTMENT
ACCESSING SOFTWARE VERSION 1) In Service Mode, select “Model Information “ Press or
(Enter)
button on Remote to enter status information. Service Mode
Model
Model
>>
Self diagnosis History
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
>>
Tuner
>>
Wifi
>>
[</>] Set [Home]Exit
2) Press
Status Information Model Information Model Number Setting SERIAL NUMBER EDIT
>> >> >>
[</>] Set [Home]Exit
Main Micro SW Version: NVM Version: Boot Version: PQ Version: AQ Version:
TM1.000 TD1.000 TB1.000 PQ1.000 AQ0.00X
<Ext> exFRC: CameraVID: CameraPIC: CameraFW:
89.AB.CD.EF 0x054C 0x0A92 0x2207
(Enter) or “Return” button on Remote to back to Service Mode. Service Mode
Model
>>
Self diagnosis History
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
>>
Tuner
>>
Wifi
>>
[</>] Set [Home]Exit
KDL-50FA95C, 97C
21
ADJUSTMENT
ACCESSING SERIAL NUMBER EDIT 1) In Service Mode, select “Model” pressing Edit” pressing button.
3) Serial Number can be set ONLY ONCE.
button. Select “Serial Number
After user input data , press <Enter>. Pop dialog will appear to inform user to confirm data.
Service Mode Service Mode
Status Information
>>
Model Information
>>
Model
>>
Self diagnosis History
>>
Video / Audio
>>
Panel / PQ
>>
Model Number Setting
General Setting
>>
Serial Number Edit
Tuner
>>
Wifi
>>
<[
KDL-40X500B _ _ _ _ _ _ _
Press ]>
or
button to select “Yes” or “No” .
Select “Yes” if input data is correct. Select “No” if input data is incorrect. Press <Enter> to save answer. Service Mode
[</>] Set [Home]Exit
Status Information
>>
Model Information
>>
Model Number Setting
2) Press
or
button to select number.
Serial Number Edit
* The font color of “Yes” is change to black when it is selected. Service Mode
KDL-50FA95C, 97C
9
9 9
9
9
9
]> 9
Input Data correct? Yes
No
>>
Model Information
Serial Number Edit
KDL-40X500B
>>
Status Information
Model Number Setting
<[
<[
KDL-40X500B _ _ _ _ _ _ _
]>
Note: * The font color of “Yes” is change to black when it is selected.
22
ADJUSTMENT 4) If “Yes” is selected, the input data is saved into EEPROM.
5) If “No” is selected, the input data is not saved into EEPROM.
“Serial Number Edit” is grayed out and the serial number that
The serial number that has been input is displayed. User can still edit the Serial Number.
has been input is displayed. User will not able to edit anymore.
Service Mode
Service Mode Status Information
>>
Model Information
>>
Model Number Setting Serial Number Edit
<[
KDL-40X500B
Status Information
>>
Model Information
>>
Model Number Setting ]>
Serial Number Edit
<[
KDL-40X500B
]>
9 9 9 9 9 9 9
9999999
Input Data correct? Yes
Note: * The font color of “Serial Number Edit” is change to orange after “Yes” is selected.
No
Note: * The font color of “No” is change to black when it is selected.
Note: * The font color of “Serial Number Edit” is white after “No” is selected.
KDL-50FA95C, 97C
23
ADJUSTMENT
ACCESSING MODEL NUMBER SETTING 1) In Service Mode, select “Model” pressing
button. Select “Model Number Setting” pressing
button.
Service Mode Service Mode Model
>>
Self diagnosis History
>>
Video / Audio
>>
Panel / PQ
>>
Model Number Setting
General Setting
>>
Tuner
>>
Serial Number Edit
Wifi
>>
>>
Status Information
>>
Model Information <[
KDL-40X500B
]>
_ _ _ _ _ _ _
[</>] Set [Home]Exit
[MODEL_NUMBER_SETTING]
____________
OK
2) Press or button on Remote to input numbers. 3) Press or arrow key to Product Name Candidate. (e.g. KDL-40X500B CO1, KDL-40X500C BR6) 4) Select one Product Name from the LIST, press (Enter) will pop dialog to inform user to confirm data. 5) Press “OK” button to select YES or No. Select OK if input data is correct. Select NO if input data is incorrect. Press <Enter> to save answer. Model dependent settings will be overwritten into EEPROM.
KDL-50FA95C, 97C
24
ADJUSTMENT
W/B ADJUSTMENT VIA SERVICE MODE Apply when B* board or Panel is replaced. 1) In Service Mode, select “Panel/PQ” pressing
button.
3) To change data, press
or
button.
Service Mode Model Information
>>
Self diagnosis History
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
<<
Back R WB Gain
<[
0
]>
G WB Gain
<[
0
]>
>>
B WB Gain
<[
0
]>
Tuner
>>
R WB Offset
<[
0
]>
Wifi / BT
>>
G WB Offset
<[
0
]>
B WB Offset
<[
0
]>
[</>] Set [Home]Exit
[</>] Set [Home]Exit
2) Go to “WB Adjustment”, category by “WB Adjustment”, press button.
or
button. To select
Panel / PQ Back
<<
WB Adjustment
>>
WB/Mura/CUC data transfer
>>
[</>] Set [Home]Exit
KDL-50FA95C, 97C
25
ADJUSTMENT
WB/MURA/CUC DATA TRANSFER VIA SERVICE MODE Apply when B* board or Panel is replaced. 1) In Service Mode, select “Panel/PQ” pressing
button. Panel / PQ
Service Mode Model Information
>>
Self diagnosis History
>>
Video / Audio
>>
Panel / PQ
>>
General Setting
>>
Tuner
>>
Wifi / BT
>>
Back
<<
WB Adjustment
>>
WB/Mura/CUC data transfer
>>
4) In “WB/Mura/CUC data transfer: a) Select “WB/Gamma data transfer” by pressing or on remote commander until cursor is on “WB/Gamma data transfer”. Selectable items are: → 0. SoC to T-con → T-con to SoC → Initialize data b) To change the items, press or on remote commander. c) Select “[Start]” and press “Enter” button to start transfer. <<
Back [</>] Set [Home]Exit [</>] Set [Home]Exit
WB/Gamma data transfer
<[
0. SoC to T-con
]>
Mura data transfer
<[
0. SoC to T-con
]>
CUC data transfer
<[
0. SoC to T-con
]>
[Start]
2) Go to “WB/Mura/CUC data transfer”, category by To select “WB/Mura/CUC data transfer”, press 3) To change data, press
KDL-50FA95C, 97C
or
or button.
button. [</>] Set [Home]Exit
button.
26
SEC 3. TROUBLE SHOOTING 3-1. TRIAGE CHART
Symptoms - Shutdown. Power LED blinking red diagnostics sequences
No Power
Reference 2
3
B* Board
G* Board
4
5
6
7
8
10
No White Power No No LED & Stationary Wireless does not coloured video video No can't all response lines or One of Remote connect Inputs Inputs to remote dots (Dead Set)
Skype
Smart Core
Bluetooth (BT)
Smart Bluetooth / Core no One Step Skype No Audio LED (Set Remote Can't Work is still (OSR) can't alive) connect
Wifi & BT Module LD Board LVDS FFC
Audio
Speaker
Remote Network
H* Board
Tcon
LCD Panel
Problem
9
Video - missing or distorted
Panel Panel SoftPower Power LD (Tcon) (Backlight) TEMP ware FAN Audio (N/A)
Emitter
Local I2C
Most likely defective part Secondary possible defective part Not Applicable
KDL-50FA95C, 97C
Size B* Board 50”
BMX
G* Board Not applicable
H* Board HSC3
27
TROUBLE SHOOTING
3-2. NO POWER 3-2-1. No Power (LD Board)
No Power
Check Fuse F1000
NG: DC Voltage is 0V
FUSE F1000 broken
OK NG: Diode are shorted
Check DIODE D1001
DIODE D1001 broken
OK Check 19.5V_SS JL1000
NG: DC Voltage is 0V
MOSFET Q1003 broken
NG: DC Voltage is 0V
FUSE F9104 broken
OK Check Fuse 12V DDCON F9104 OK Check connection harness CN4001 OK B* Board
Symptoms Symptoms
KDL-50FA95C, 97C
DC/DC converter check NO POWER: MUFFIN
Size B* Board 50”
BMX
G* Board Not applicable
H* Board HSC3
28
TROUBLE SHOOTING
3-2-2. NO Power (DC/DC converter check)
START
Check C9216 Voltage. Is the voltage 3.3V?
No
3.3V DDCON check. (Change B* Board)
No
1.5V DDCON check. (Change B* Board)
No
5.0V DDCON check. (Change B* Board)
Yes
Check C9230 is it 1.8V?
No
1.8V DDCON check (Change B* Board)
Check 3.3V_MAIN C9005 Voltage. Is the voltage 3.3V?
No
3.3V_MAIN check (Change B* Board)
Yes
Yes
Check C9203 Voltage. Is the voltage 1V?
1.05V LDO check (Change B* Board)
Yes
Yes
Check C9188 Voltage. Is the voltage 5V?
No
Yes
Yes
Check C9224 Voltage. Is the voltage 1.5V?
Check C9207 is it 1.05V?
No
1.0V DDCON check (Change B* Board)
END DDCON/LDO working normal Size B* Board 50â&#x20AC;?
KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3
29
TROUBLE SHOOTING
3-2-3. NO Power (Muffin Replacement (Main Device))
Muffin replacement flow
eMMC erase
Muffin replacement
Data on eMMC need to be erase first before changing Muffin
Product SW write
Recover?
No
Board Issue
Yes Muffin issue
KDL-50FA95C, 97C
30
TROUBLE SHOOTING
3-3. LED BLINKING 1) 2 times blinking (Main Power Error) BMX board (XM-A, XM-AT and XM-DT) only → AC Adapter
2-time blinking
Check +19.5V_SS at pin 15/17 of CN9000, or JL9011 on B* Board Voltage < 23V B* Board
Voltage > 23V
Replace LD* Board
NG
AC Adapter
OK LD* Board
Size B* Board 50”
KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3
31
TROUBLE SHOOTING
2) 3 times blinking (DC Alert & Communication Error)
AUDIO
3-time blinking DC_ALERT Check +5.0V_MAIN NG at L9015, 4.959V <Voltage<5.285V?
F9013, IC9021, etc (B* Board)
OK
TUNER Check I2C_A NG / I2C_D bus: Probe JL6010, JL6011 / JL6021/JL6022 OK
I2C bus dumping or Muffin
Check Speaker Impedance NG at SP Connector, 8Ω±1.2Ω ?
Speaker
OK
NG
IC7751, etc (B* Board)
OK
Check Audio NG +19.5V at pin 16/18 of CN9000 on the B* Board
LD* Board
OK Check +19.5V at Power Amp side of F7751 on the B* Board
Check +19.5V at Power Amp side of IC7751 on the B* Board
Check NG +19.5V F4500, F4501, IC4505, etc at Power Amp side of (KK* Board) F4500,F4501,IC4505 on the KK* Board OK
NG
F7751, IC7751 , etc (B* Board)
IC4505,etc (KK* Board)
OK
Size B* Board 50”
KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3
32
TROUBLE SHOOTING
3) 5 times blinking (Panel Communication Error (12.5V NG))
XM-A/DT : *3-1-1 No Power – LD Board
5-times blinking
Change B* Board Check PANEL_VCC 12.5V at CN8400 on the B* Board
NG
Check 12.5V G*/LD Board OK
OK Replace the Harness Between G* /LD board and B board
NG
G* Board/LD
NG
Change Panel (T-con)
Symptom improvement B*Board
Symptom improve Harness
Refer I2C Error Checking in next slide
NG
Replace the LVDS Harness
Symptom improve LVDS Harness
NG Size B* Board 50”
KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3
33
TROUBLE SHOOTING
4) 5 times blinking (Panel Communication Error (I2C Error))
5-times blinking
XM-H/A/DT (BMX): CL8411 & CL8412
PANEL ID Check OK Check I2C (Data & CLK) At CL
INIT_DONE OK Check I2C (Data & CLK) At CL
NG
NG
I2C Communication Check I2C (Data & CLK) At CL NG
I2C Error
Change B*Board
OK
B*Board NG
NG Change FFC
OK
FFC NG
NG Change FRC
OK
FRC NG Size B* Board 50”
KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3 34
TROUBLE SHOOTING
5) 6 times blinking (Backlight Error) 6-times blinking Check **JL9008 BL_ERR_DET on B*Board
Voltage ≥ 1.9 V
Check harness/connection G*board to B*Board or LD board to B*Board
Voltage < 1.8 V
Harness / Connection broken
Change harness
Symptom Improvement
No improvement G*Board or LD?
Harness / Connection OK
G* Board Refer to 1.5 Out1 & Out2 Check (LED_Output)
PSU OK
Harness
LD Visual Check LS Bar FFC Conductive Copper Peel Off?
No
Suspect LS Bar Broken
Yes
No Improvement
Change Panel
Symptom Improvement
Panel
Change B* board
Symptom Improvement
B* Board
**BMX: JL9008 BL_ERR_DET Size B* Board 50” KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3 35
TROUBLE SHOOTING
6) 7 times blinking (Temperature Error)
7-time blinking
Setting circumstance is OK? Temperature, Ventilation, etc.
No
Set to another location, etc.
Yes Change B* Board, and Aging a few hours
NG
Panel
Symptom improvement B* Board
Check I2C_C bus communication OK?
Yes
Temp sensor IC1401
No I2C_C bus dumping or Muffin check
Size B* Board 50â&#x20AC;? KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3 36
TROUBLE SHOOTING
3-4. NO PICTURE
BL_ON (L or H): XM-H/A/DT(BMX): IC9013 (Pin 4)
No Picture
BL_ON:H No
Got Any Normal Display?
Check Smart Core Behavior (5x Blinking)
Yes
Yes 5x Blinking
Check Other Portion:
No
Check BL_ON on the B* Board BL_ON:L Backlight
Replace the LVDS FFC Harness
NG
Replace the B-Board
Symptom improvement LVDS FFC Harness
NG
LCD Panel (T-CON)
Symptom improvement B-Board NG
Ext. Video Input No Picture HDMI - No Picture Tuner - No Picture
Size B* Board 50” KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3 37
TROUBLE SHOOTING
3-4-1. FOR ANALOG TUNING
For LA-ISDB(BR/AR) , LA-T2(COL) and TW only
Analog Tuning For Other destination
Channel can be lock?
Confirm ANT or Cable connection
NG
Notes: - Parts for IFOUT_N line: R6007, FB6002, C6008, R6327, C6301, R6301. - Parts for IFOUT_P line: R6008, FB6003, C6009, R6326, C6300, R6300. - Parts for IFAGC line: R6072, R6009, R6010, R6069, C6302, R6303.
OK
Picture quality is noisy? Not Noisy
OK
Done (End)
Noisy
Check part mounting condition for analog control line “IFOUT_N, IFOUT_P, IFAGC”
NG
OK
Please re-upgrade Firmware (PKG), Check again Picture quality?
NG
Change B* board Size B* Board 50”
KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3 38
TROUBLE SHOOTING
3-4-2.FOR DIGITAL TUNING 1: @ LA-ATSC(MX/UC).
Notes: - Parts for IFOUT_N line: R6007, FB6002, C6008, R6327, C6301, R6301. - Parts for IFOUT_P line: R6008, FB6003, C6009, R6326, C6300, R6300. - Parts for IFAGC line: R6072, R6009, R6010, R6069, C6302, R6303. - Parts for I2C_A_SDA line: R6001, C6004. - Parts for I2C_A_SCL line: R6002, C6005.
Digital Tuning 1 For TW only Confirm ANT or Cable connection
For LA-ATSC(MX/UC) only
Check part mounting condition for digital control line “I2C_A_SDA,I2C_A_SCL”
OK Channel can be lock? NG Sound is normal?
NG
OK
OK
No sound Confirm UEC of digital RF by Service mode
If UEC = 0
Check IC1000 (SoC)
If UEC > 0 Check part mounting condition for digital data line “IFOUT_N, IFOUT_P, IFAGC”
NG
OK Please re-upgrade Firmware (PKG), Check again Picture quality?
NG
Size B* Board 50”
BMX
G* Board Not applicable
H* Board HSC3
OK Done (End) KDL-50FA95C, 97C
Change B* board 39
TROUBLE SHOOTING
3-4-3.FOR DIGITAL TUNING 2: @ LA-ISDB(BR/AR) and LA-T2(COL). Notes: - Parts for I2C_A_SDA line: R6001, C6004. - Parts for I2C_A_SCL line: R6002, C6005. - Parts for TU1_TS_DATA0 line: R6015, R6321. - Parts for TU1_TS_CLK line: R6016, R6322.
Digital Tuning 2 For LA-ISDB(BR) and LA-T2(COL) only Confirm ANT or Cable connection NG
Check part mounting condition for digital control line “I2C_A_SDA,I2C_A_SCL”
Channel can be lock? OK Sound is normal?
OK
NG
OK
No sound Confirm UEC of digital RF by Service mode
If UEC = 0
Check IC1000 (SoC)
If UEC > 0 NG
Check part mounting condition for digital data line “TU1_TS_DATA0, TU1_TS_CLK” OK Please re-upgrade Firmware (PKG), Check again Picture quality? OK Done (End) KDL-50FA95C, 97C
NG
Size B* Board 50”
BMX
G* Board Not applicable
H* Board HSC3
Change B* board 40
TROUBLE SHOOTING
3-4-4. NO PICTURE: HDMI1
No Picture
Other Input is OK
Check other HDMI input All Inputs are NG
Other TV set OK Check Picture by other TV set which is same model
Replace IC1000
Target board & other TV set both NG Is Distributor used ?
Check the below point at Connector side ・Check +5V line ・Check HPD line ・Check DDC lines ・Check TMDS lines Only +5V line is NG Spec:4.7~5.3V
Reference TV set NG
Replace CN5401
Replace R5427 YES
NG
+5V line is OK and HPD line is NG Spec:2.4~5.3V Only TMDS lines are NG
Connect Source equipment directly
NO Check Source equipment by Reference TV set (For example, RB1)
All lines are NG
Only DDC linesare NG Change B* Board
Replace RB5405,RB5406,RB5407, RB5408
Replace R5424,R5425
Reference TV Set OK Replace IC1000 (SoC)
NG
NG
Check the settings of Source equipment Size B* Board 50”
KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3 41
TROUBLE SHOOTING
3-4-5. NO PICTURE: HDMI2
No Picture Check the below point at Connector side ・Check +5V line ・Check HPD line ・Check DDC lines ・Check TMDS lines
Other Input is OK
Check other HDMI input All Inputs are NG
Check Picture by other TV set which is same model
Other TV set OK
Replace IC1000
Target board & other TV set both NG Is Distributor used ?
Only +5V line is NG Spec:4.7~5.3V
NG
Connect Source equipment directly
Only TMDS lines are NG
Replace RB5603, RB5604,RB5609, RB5610
Only DDC lines are NG
NO Check Source equipment by Reference TV set (For example, RB1) Reference TV set NG Check the settings of Source equipment KDL-50FA95C, 97C
Replace R5615,R5616
Change B* Board Reference TV Set OK
Replace CN5600
+5V line is OK and HPD line is NG Spec:2.4~5.3V
Replace R5606 YES
All lines are NG
Replace IC1000 (SoC).
NG
NG
Size B* Board 50”
BMX
G* Board Not applicable
H* Board HSC3 42
TROUBLE SHOOTING
3-4-6. NO PICTURE: HDMI3
No Picture Check the below point at Connector side ・Check +5V line ・Check HPD line ・Check DDC lines ・Check TMDS lines
Other Input is OK
Check other HDMI input All Inputs are NG Check Picture by other TV set which is same model
Other TV set OK
Replace IC1000
Only +5V line is NG Spec:4.7~5.3V
Target board & other TV set both NG Is Distributor used ?
YES
Connect Source equipment directly
Replace R5611
All lines are NG
NG
+5V line is OK and HPD line is NG Spec:2.4~5.3V
Only TMDS lines are NG
Only DDC lines are NG
Replace RB5605,RB5606,RB5600, RB5601
NO Check Source equipment by Reference TV set (For example, RB1) Reference TV set NG Check the settings of Source equipment
KDL-50FA95C, 97C
Reference TV Set OK
Replace CN5601
Change B*Board. And inform the designer of it
Replace R5602,R5603 Replace IC1000 (SoC). And inform the designer of it
NG
NG
Size B* Board 50”
BMX
G* Board Not applicable
H* Board HSC3 43
TROUBLE SHOOTING
3-4-7. NO PICTURE: HDMI4
No Picture
Check other HDMI input
Other Input is OK
All Inputs are NG Other TV set OK Check Picture by other TV set which is same model
Replace IC1000
Only +5V line is NG Spec:4.7~5.3V
Target board & other TV set both NG Is Distributor used ?
YES
Connect Source equipment directly
NO Check Source equipment by Reference TV set (For example, RB1) Reference TV set NG Check the settings of Source equipment
KDL-50FA95C, 97C
Reference TV Set OK
All lines are NG
Check the below point at Connector side ・Check +5V line ・Check HPD line ・Check DDC lines ・Check TMDS lines
Replace CN5602 NG
+5V line is OK and HPD line is NG Spec:2.4~5.3V
Only TMDS lines are NG
Replace R5614 Only DDC lines are NG
Change B*Board. And inform the designer of it
Replace RB5607,RB5608,RB5612, RB5613
Replace R5607,R5608 Replace IC1000 (SoC). And inform the designer of it
NG
NG Size B* Board 50”
BMX
G* Board Not applicable
H* Board HSC3 44
TROUBLE SHOOTING
3-4-8. NO PICTURE: MHL (BMX) No Picture
Check voltage at MHL sense, R5445 Spec:High:2.0~5.3V Low:0.8~2.0V
High
Check HDMI_0_HPD_CBUS at connector side
NG (No communications)
OK
Low
Check TMDS(D0+/D0-) lines at connector side
Replace IC1000 (SoC). And inform the designer of it
NG (No communications)
Replace R5443, R5444
OK Check Source equipment by Reference TV set (For example, Samsung TV(UN46ES7000), Toshiba TV(42WL863), RB1, RB2)
Low (< 2V) Check DDCCLK, at R5424 High
NG (Open)
Check R5409 (47k )
OK
Replace R5409
Change MHL cable
Check HDMI picture in this input OK
NG
Replace D5404 Replace IC1000 (SoC). And inform the designer of it
KDL-50FA95C, 97C
NG
NG (Open)
D5404
OK
Check the settings of Source equipment
Inform the designer of it
Check “NO PICTURE – HDMI” flow 45
TROUBLE SHOOTING
3-5. NO SOUND
No Sound
Check the UI “Speakers” setting In “AV Set-up”
“Audio System” Change to “TV Speakers”
“TV Speakers” Change the Speaker NG Harness Symptom improvement Speaker Harness NG
Replace the B* Board
Symptom improvement B* Board
No Sound: Tuner
NG
Speaker impedance ~ 8ohm (+-1.2ohm) ?
No Sound: Audio
No Sound: HDMI No problem
NG Replace speaker
Size B* Board 50” KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3 46
TROUBLE SHOOTING
3-5-1. NO SOUND: TUNER
3-5-2. NO SOUND: MHL
This troubleshooting is only for Analog
No Sound
Check the picture
No Sound with normal picture
Only RF tuner input?
Refer to MHL NO PICTURE
OK
NO
Check Sound by other TV set which is same model
OK
Refer to No Sound Audio
NG
YES
Check IC1000 (SoC)
NG
Please refer Audio troubleshooting
Check Source equipment by Reference TV set (For example, Samsung TV(UN46ES7000), Toshiba TV(42WL863), RB1 or RB2)
OK
Change B*Board. And inform the designer of it
NG
Check the settings of Source equipment
Size B* Board 50â&#x20AC;? KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3 47
TROUBLE SHOOTING
3-5-3. NO SOUND: HDMI1/2/3/4 No Sound
Check the picture
NG
Refer to HDMI NO PICTURE
OK Check the mode of Source equipment
Does this model have Analog Audio In (Stereo minijack)?
DVI
YES No
HDMI
Does this model have Analog Audio In (Stereo minijack)? NO
Connect Stereo minijack cable between Source and the TV, and Change “HDMI/DVI Audio Source” to Auto or Analog Audio In. Change the mode of Source equipment to HDMI
Analog Audio In
YES
“HDMI/DVI Audio Source” setting is?
Change “HDMI/DVI Audio Source” to Auto or HDMI Audio In
Auto or HDMI Audio
OK
Check Sound by other TV set which is same model
Refer to No Sound Audio
NG Is Distributor used ? YES Connect Source equipment directly KDL-50FA95C, 97C
NO
Check Source equipment by Reference TV set (For example, RB2, RB1)
OK
Change B*Board. And inform the designer of it
NG Check the settings of Source equipment
Size B* Board 50”
BMX
G* Board Not applicable
H* Board HSC3 48
TROUBLE SHOOTING
3-6. SIDE BUTTONS MALFUNCTION
Side Key button malfunction
Change Switch Unit
OK
Switch unit issue
NG Harness on Switch Unit and B* Board properly connected
OK
Harness connection issue
NG Change Switch unit-B* board Harness
OK
Harness issue
NG Power Key (B*Board) Check parts value : 0 ohm < R1089 < 2 ohm?
NG NG
Parts Broken issue
NG
OK Power Key Muffin Pin (B*Board) OK Check voltage(Power ON condition) : 3.287V < Voltage < 3.55V?
Key AD(B*Board) Check parts value : 0 ohm < R1085 < 2 ohm? OK
Muffin IC1000 problem
OK
Key AD muffin pin (B*Board) Check voltage (Power ON condition): 1.53V < voltage < 1.89V? NG
NG Change B*Board
Size B* Board 50â&#x20AC;? KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3 49
TROUBLE SHOOTING
3-7. IR REMOTE COMMANDER MALFUNCTION
IR do not response to Remote Commander
Center white LED lit up when remote control is pressed
OK
Check whether center white LED blink ,when using commander near the sensor windows
OK
Remote control battery could be weak. Change battery.
NG Harness on H-board and B* Board properly connected
OK
Harness connection issue
NG Change H-B* board Harness
OK
H-B* board harness issue
NG Change Smart Core
OK
Smart core issue
NG NG B*Board Check parts value : 0 ohm < R1062 < 2 ohm
NG
Parts Broken issue
NG
B*Board Check parts value : 95 ohm < R1124 < 105 ohm
OK IR Muffin Pin (B*Board) Check voltage (Power ON condition): OK 3.287V < Voltage < 3.55V?
OK Muffin IC1000 problem
NG Change B*Board
Size B* Board 50â&#x20AC;?
KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3 50
TROUBLE SHOOTING
3-8. LIGHT SENSOR ERROR
Backlight doesn’t change when ambient lighting level changed
Check UI setting for light Sensor. Make sure it is “on”
Change the UI setting to “ON”
OK
User did not activate light sensor function
NG Harness on H-board and B* Board properly connected
OK
Harness connection issue
OK
H-B* board harness issue
NG Change H-B* board Harness NG Change Smart Core
OK
Smart Core issue
NG B*Board Check parts value : 0 ohm < R1061 < 2 ohm
NG
Part broken issue
OK Opt_sens Muffin Pin OK Check voltage changing from room light to dark condition
Muffin IC1000 problem
NG Change B*Board
Size B* Board 50”
KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3 51
TROUBLE SHOOTING
3-9. NETWORK MALFUNCTION(Ethernet (Wired))
[Network Set-up] >[Wired Set-up] on the TV Connection Results Cable Connection
OK
Connection Results Local Access
NG Ethernet Cable
Connection Results Internet Access
OK
B*board
Wired Set-up IP address setting
OK
Auto
Check Local router DHCP server
Proxy setting
Manual Check IP address & Local router setting
Size B* Board 50â&#x20AC;? KDL-50FA95C, 97C
B*board
Failed
Failed
Failed Check cable
OK
BMX
G* Board Not applicable
H* Board HSC3 52
TROUBLE SHOOTING
3-10. WIRELESS NETWORK MALFUNCTION 1) Internal Wireless Network malfunction Wireless Network on the TV
Error Message appear when the Wireless Network is selected?
Is the radio field Strength too weak or even No signal?
No
No
B* Board
Yes
Yes
Change WiFi module
NG
Size B* Board
Access Point
50”
BMX
G* Board Not applicable
H* Board HSC3
OK WiFi module Check harness connection is OK between WiFi and B* Board
NG
Connect properly
OK
Loose harness
NG OK Change Wi-Fi module OK
Wi-Fi module
KDL-50FA95C, 97C
NG
Change harness between B* board and WiFi OK
Main Harness
NG
Change B* board If Wi-Fi malfunction happens, • Wi-Fi module • Harness between WiFi and Bxx • Bxx board are suspected. 53
TROUBLE SHOOTING
3-11. BLUETOOTH MALFUNCTION
Touch pad Remote doesn’t work Or 3D-glasses (Active) doesn’t work Or Bluetooth Speaker/Headphone/Headset doesn’t work
Home > Settings > Bluetooth Settings NG else
OK
Check BT antenna Connection is OK
Can read Near discoverable Bluetooth Device
NG
NG Check harness NG connection is OK between BT and B* board OK Change BT module OK BT module
Please refer Touch pad Remote manual 3D-glasses (Active) manual Or Bluetooth Speaker/Headphone/Headset operation manual
OK
Connect properly
Connect properly
OK
OK
Loose BT antenna connection
Loose harness
NG NG
Change harness Between B* board and BT
NG
Change B* board
OK Main Harness
Size B* Board 50”
KDL-50FA95C, 97C
BMX
G* Board Not applicable
H* Board HSC3
54
SEC 4. DIAGRAMS 4-1. BLOCK DIAGRAM
LED Key
BMX
GPIO
OptSens GPIO
Sircs
DDR3
FRC+Tcon (120Hz)
USB2.0 USB2.0 USB2.0
ARM Cortex A17 dual core 1.13GHz Cortex-A17 NEON 1MB L2 Cache X-Reality Pro Multi-format Decoder. 3D OpenGL ES3.0, DX11 DRAM Controller USB×4 HDMI 1.4a, MHL2.0 LVDS/V-by-One TCON, Local Dimming Video Processor Audio Processor 2D/3D Converter DEMOD(ATSC,DVB-T/C) ADC/DAC Ethernet MAC+PHY
16GB
u-Con.
LVDS
GPIO
Muffin
eMMC
LVDS /60Hz
GPIO
SIRCS
2.5GB (4Gb×5)
120Hz Triluminous Active 3D
WIFI & Bluetooth
SPDIF
HDMI×4 HDMI
USB1 USB2 / HDD
HDMI 1.4 / MHL2.0 KK-Board
I2S I2S AMP
Audio P-AMP
Audio P-AMP BD28620
Subwoofer .2ch SP 2ch
HP L/R Out
S-mini IF
TS
Ether
KDL-50FA95C, 97C
55
DIAGRAMS
4-2. CONNECTOR DIAGRAM 4-2-1. 50 Inch Model
KDL-50FA95C, 97C
56
DIAGRAMS
4-3. CIRCUIT BOARDS LOCATION 4-3-1. KDL-50FA95C/97C BMX BOARD
SWITCH UNIT
**LD BOARD
KK MOUNT **This part is not stocked. The purpose of indicated in this illustrator is just for reference only.
* SMART CORE BLOCK
<** SMART CORE BLOCK >
HSC3-S MOUNT WLAN/BT MODULE
KDL-50FA95C, 97C
57
DIAGRAMS
4-4. Wire Dressing 4-4-1. Wire Dressing (FLEXIBLE FLAT CABLE 51P (i)) 2
1 FLEXIBLE FLAT CABLE 51P
3 FLEXIBLE FLAT CABLE 51P
Insert Connector
Overall View
KDL-50FA95C, 97C
Caution during handling Flexible Flat Cable
58
DIAGRAMS
4-4-2. Wire Dressing (FLEXIBLE FLAT CABLE 51P(ii)) Overall View Insert Connector
BMX BOARD
Caution during handling Flexible Flat Cable
KDL-50FA95C, 97C
59
DIAGRAMS
4-4-3. Wire Dressing (CONNECTOR ASSY 30P)
1
Connector Assy 30P
2 Overall View Connector Assy 30P
3 Wire Dressing Insert Connector
LD BOARD
1
2
BMX BOARD
KK MOUNT
KDL-50FA95C, 97C
60
DIAGRAMS
4-4-4. Wire Dressing (CONNECTOR ASSY 12P)
2
1
Connector Assy 12P
Overall View
Connector Assy 12P
33
Insert Connector
BMX BOARD
KK MOUNT
KDL-50FA95C, 97C
61
DIAGRAMS
4-4-5. Wire Dressing (HARNESS ASSY) 1
Overall View
2
HARNESS ASSY
3
Overall View
4 Insert Connector
Insert Connector
Insert Connector
BMX BOARD
SPEAKER L
SPEAKER R
5 Overall View SWITCH UNIT
Overall View
Insert Connector
KDL-50FA95C, 97C
62
DIAGRAMS
4-4-6. Wire Dressing (BT ANTENNA) 1 BT ANTENNA
2
3 Overall View
4-4-7. Wire Dressing (SMART CORE)
SMART CORE
Insert Connector
Overall View
KDL-50FA95C, 97C
63
DIAGRAMS
4-4-8. Wire Dressing
1
2
Overall View
4-4-9. Wire Dressing 1
2 Overall View
KDL-50FA95C, 97C
64
DIAGRAMS
4-4-10. TAPE 1
TAPE
Overall View
2 Overall View
TAPE
2c
1b 2a
1a
3
2b
4
Overall View
Overall View
TAPE TAPE 3b 3a 4a
4b
5 Overall View TAPE
5b 5a KDL-50FA95C, 97C
65
END
9-888-171-A1 KDL-50FA95C, 97C
Sony Visual Products Inc.
English 2015CL08-Data Made in Japan Š 2015. 3 66
APPENDIX-1 1-1. Procedure To Disassemble Under Cover 1-1-1. XMDT Under Cover (UC) Disassembly Method
1) Remove woofer from TV set (Wall mount position)
Step 3: Push upward and take out from TV set.
X4
Step 1: Remove connector Step 2: Ensure all screws on is removed.
KDL-50FA95C, 97C
67
APPENDIX-1 2) Remove UC
(Standing position)
X 20 XMDT 50””
Step 1:Remove connector
Step 1: Ensure all screws is removed.
X4 Step 2: Ensure all screws is removed.
Step 2: Take out the UC Step 3: Push downward and take out from TV set. KDL-50FA95C, 97C
68
APPENDIX-1
1-2. Procedure To Disassemble Smart Core 1-2-1. General
1-2-2. Smart Core Disassembly Step 1 : Remove WIRELESS CASE by pulling the hook in the direction as shown
BACK VIEW
HOOK PULL DIRECTION
FRONT VIEW
SMART CORE PARTS BRACKET, WIFI
: Hook location WLAN/BT MODULE
COVER, TOP
WIRELESS CASE
LIGHT, GUIDE PANEL, ORNAMENT
HSC3-S
CASE, BOTTOM (L)
KDL-50FA95C, 97C
LIGHT CASE
69
APPENDIX-1
1-2-3. Wireless Case Disassembly Step 2 : Remove WLAN/BT module. Step 1 : Detach from hook (1 location)
REMOVE WLAN/BT MODULE
PULL DIRECTION
: Hook location
KDL-50FA95C, 97C
70
APPENDIX-1
1-2-4. Light Case Disassembly a) Disassembly of “COVER, TOP”
b) Disassembly of “Panel, Ornamental”
Take out from hook (2 location) *take out hook from “No.1” to “No.2”.
Detach “PANEL, ORNAMENT” as shown below
: Hook location
2
1
Take out hook at No.1 area
Take out hook at No.2 area PULL DIRECTION
Hook location
Lift the hook (Y-Direction) to release from rib.
Caution Point: Avoid touching board components
PULL DIRECTION
After detach No.1 hook, Detach No.2 hook. Caution Point: Avoid touching board components
KDL-50FA95C, 97C
71
APPENDIX-1
c) Disassembly of “Light, Guide”
d) Disassembly of “HSC3 Mount Board”
Detach LIGHT, GUIDE from hook and push LIGHT, GUIDE from bottom simultaneously
1
1
PULL DIRECTION
1 PUSH DIRECTION
: Hook location
Step 3.2 : Pull the LIGHT, GUIDE inwards to remove it
: Location to pull
PULL DIRECTION
Remarks: Do not pull on any components on HSC PWB!
2
PULL DIRECTION
Remarks: Step 2 is important to avoid hook broken from Case, Bottom and Light, Guide.
KDL-50FA95C, 97C
2
72