REGISTER FOR SWIM LESSONS!
IF YOU NEED ACCOMMODATIONS FOR SWIM LESSONS:
HOW TO REGISTER ONLINE at PortlandParks.org – Click on the “Register” top tab. Search for classes by age, category, location, or keyword – or narrow your search by specific activity or course number. PHONE – Call any PP&R site. You may also phone in your registration to the PP&R Customer Service Center at 503-823-2525, Monday-Friday, 8:30am-5:00pm. Visa, Mastercard, American Express, and Discover Card accepted with phone-in registration. IN PERSON – Any PP&R facility can process your registration, including the Customer Service Center located on the first floor of the Portland Building at 1120 SW Fifth Ave. All Community Centers are open for walk-in registration during business hours. MAIL – Mail your completed registration form found in the back of the guide to the program center address. Include full payment by check payable to the City of Portland. Mail-in registration is also received at the PP&R Customer Service Center, 1120 SW Fifth Ave, Suite 800, Portland, OR 97204.
WITHDRAWAL AND REFUND POLICY Activity withdrawals, cancellations and refunds may be completed using your online account, at any PP&R recreation site or the Customer Service Center. Please notify us at least 7 days, unless otherwise specified, before the start of your program so that we can issue a refund or credit your account. Pre-paid materials, admission tickets, and down payment fees will not be refunded. Participants needing to withdraw after the program has begun are offered a prorated credit or refund based upon when the request is made. Withdrawals, transfers or refunds for Swim Lessons may be processed up to the 3rd day of the class. After the 3rd day of class, no refund will be given. NO WITHDRAWAL OR REFUND REQUESTS WILL BE PROCESSED AFTER THE LAST DAY OF CLASS. REFUNDS: You may choose to leave your refund on your ActiveNet account for use toward other activities, reservations or passes with Portland Parks & Recreation. Credit/Debit card purchases must be issued back to the same card. Check/Cash purchases of $25 or more will be issued a check refund. Amounts of $25 or less will remain on your ActiveNet account. If you request a refund payment, please note the following process timelines: Check refunds: 3-4 weeks (only issued for amounts of $25 or higher) Credit/Debit refunds: 7-10 days (must be issued back to the same card)
Parent/Guardian: 1. Register for the desired swimming lesson. 2. Contact the pool in which the lesson takes place, at least 10-working-days before the start date, and ask for the Lead Instructor or Pool Manager. Notify them that you registered your child for (x) class and that you will need an accommodation. Staffing and availability of inclusion assistance is limited. To provide the best services possible, we need the maximum amount of time to match up and schedule assistants. Inclusion assistants cannot be guaranteed with less than 5 days’ notice.
NON-RESIDENT PRICING The prices listed in this guide are the discounted rates for City of Portland residents. Persons residing outside of the City boundaries are charged an additional 40% because they do not pay taxes that support Portland Parks & Recreation. For those planning on registering for multiple activities, we offer a Non-Resident Discount Pass which takes 25% off the non resident fee for the activity. Purchase at any community center or pool. Individual $65/year Family* $130/year *Family denotes a couple (married or domestic partner) or single parent and their legal dependents living in the same household.
MARK YOUR CALENDAR! REGISTRATION BEGINS AT 12:30PM
SPRING 2020 –
Registration starts: February 24, 2020 Activities to register for: Spring Swim Lessons
SUMMER 2020 –
Registration starts: May 4, 2020 Activities to register for: Summer Swim Lessons
Aquatics Administration | 503-823-5130
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