Clay Center Presbyterian Manor
JANUARY 2020
Mitten tree offers warmth to the community The weather outside might be frightful, but that doesn’t mean the walls inside Clay Center Presbyterian Manor can’t be wonderfully delightful.
Your satisfaction is important to us
We Score! Source: Pinnacle Quality Insight (12 month ave. Aug. 2018 – Sept. 2019)
5 4
4.94
5.00
4.73
4.91
3 2 1 0
Dignity & Respect ASSISTED LIVING
Transportation Cleanliness Needs HEALTH INDEPENDENT LIVING
CARE
Recommend to Others ASSISTED LIVING
In an effort to bring a little warmth to our community this season, our staff relations committee decided to put up a “mitten tree” as part of our engagement events for the month of December. The mitten tree was decorated with gloves and mittens, all of which we donated to local schools to ensure that children felt the warmth of generosity and the Christmas spirit. u
As part of Clay Center Presbyterian Manor’s ongoing customer service initiative, residents and their representatives are randomly selected to participate in telephone satisfaction surveys conducted by Pinnacle Quality Insight. This company will conduct an interview regarding your impression of our service. We use this feedback as a tool to continually improve our quality of care and enhance our relationships. When you are contacted to participate in the survey, they will always identify themselves specifically as being with Pinnacle Quality Insight. All state and federal confidentiality laws are met in Pinnacle’s service. The graphic above features some of our best scores for health care, assisted living and independent living. If you have questions about our results, contact Executive Director, Christian Gilbert, 785-632-5646. We greatly value your opinions and encourage you to be frank and honest when contacted. Thank you in advance for your participation. u
A mitten tree was decorated with gloves and mittens that were donated to local schools.
Clay Center Presbyterian Manor | A PMMA COMMUNITY
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Clay Center Presbyterian Manor honored for achievements
Christian Gilbert, executive director, center, receives a certificate of recognition from PMMA president and CEO, Bruce Shogren, left, and PMMA COO, Bill Taylor, right, at the Emerald Award banquet Nov. 13.
Clay Center Presbyterian Manor received a certificate of recognition from PMMA (Presbyterian Manors of MidAmerica) for reaching goals in fiscal year 2019, July 1, 2018, through June 30, 2019, at a banquet November 13 in Wichita, Kan. The recognition came through PMMA’s Emerald Awards Program, designed to encourage its 16 locations and two hospices to achieve high levels of
resident/patient and employee satisfaction, meet financial goals, build philanthropic support for the organization’s mission and meet marketing goals. There are 11 areas measured for the Emerald Awards. To receive an emerald, a community has to meet its goals in all 11 areas. Certificates of recognition were given out to communities that reached their goals in one or more category.
Clay Center was recognized for reaching goals in assisted living resident satisfaction. “This recognition is a visible sign of Clay Center Presbyterian Manor’s commitment to the mission of PMMA of providing quality senior services guided by Christian values,” said Bruce Shogren, chief executive officer for PMMA. PMMA has been providing quality senior services guided by Christian values in Kansas and Missouri for more than 70 years. u
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CLAY CENTER Presbyterian Manor
785-632-5646 u Fax: 785-632-5874 924 Eighth St. Clay Center, KS 67432-2620 ClayCenterPresbyterianManor.org
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COMMUNITY MATTERS | January 2020
Community Matters is published monthly for residents and friends of Clay Center Presbyterian Manor by Presbyterian Manors of Mid-America, Inc., a not-for-profit 501(c)(3) organization.
To submit or suggest articles: clrice@PMMA.org Christian Gilbert, executive director Christi Rice, marketing director
OUR MISSION: To provide quality senior services guided by Christian values.
Luncheon celebrates our supporters Clay Center Presbyterian Manor is truly blessed to have the most wonderful volunteers and donors. It was a joy to take time to celebrate them with our annual Donor and Volunteer Luncheon. Our staff served a menu of homemade soups in bread bowls, salad and a delicious lemon and strawberry dessert. We’re proud to say that this year we added more than 25 employees to our donor list. Sharing their financial resources is just one more way our team lives the mission of Presbyterian Manor. We are fortunate to work with the very best!
Suzanne Ahlberg, Shelley Eisenman and Sharon Taylor
Our residents and staff members are grateful for our donors and volunteers. Thank you for all you do for our community. None of it would be possible without your help. u
Arlan and Arlene Habluetzel
Volunteers Pat Simmons and Barb Booth
Michelle Alquist and Christi Rice
Clay Center Presbyterian Manor | A PMMA COMMUNITY
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CLAY CENTER Presbyterian Manor 924 Eighth St. Clay Center, KS 67432-2620 RETURN SERVICE REQUESTED
OUR MISSION: To provide quality senior services guided by Christian values.
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Clay Center Presbyterian Manor’s Art is Ageless® call for entries underway Clay Center Presbyterian Manor has issued a call for entries for the Art is Ageless® juried exhibit to be held February 19 – 20, 2020. Entries of artistic works will be accepted from any area artist who is 65 years of age or older to exhibit and/or compete for an opportunity to be featured in the 40th anniversary Art is Ageless calendar in 2021. Artists may choose to enter the exhibit only. For the competition, works are to have been completed in the past five years (since January 2015). There are nine categories, as well as designations of amateur or professional. Works
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to be entered for judging need to be at Presbyterian Manor by February 14. The Art is Ageless® program encourages Presbyterian Manor residents and other area seniors to express their creativity through its annual competition, as well as art classes, musical and dramatic events, educational opportunities and current events discussions throughout the year. Local competition winners will join winners from 15 other PMMA (Presbyterian Manors of Mid-America) communities to be judged at the systemwide level.
COMMUNITY MATTERS | January 2020
Entry forms and information can be picked up at Clay Center Presbyterian Manor, 924 Eighth Street, Clay Center, or by contacting Christi Rice at 785632-5646 or clrice@pmma.org. Or go online to ArtIsAgeless.org to view rules, download an entry form or enter online. u