Clay Center Presbyterian Manor
OCTOBER 2019
On a new PATH® Presbyterian Manors of Mid-America (PMMA) as a system has been providing senior care and services for more than 70 years across Kansas and Missouri (and coming soon to Colorado). As a part of the service to seniors, PMMA has always offered care after hospitalizations through skilled nursing and physical, occupational and speech therapies with the objective of supporting a return to prior levels of independence and overall health.
PATH® – continued on page 2
Clay Center Presbyterian Manor receives 2019 Customer Experience Award from Pinnacle Quality Insight Clay Center Presbyterian Manor is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2019 Customer Experience AwardTM. The Customer Experience Award is given to senior living communities that score in the top 15-percent of the nation in resident satisfaction surveys conducted by Pinnacle Quality Insight for 12 consecutive months. Clay Center Presbyterian Manor received the award for skilled nursing. Over the course of 2018, a sampling of Presbyterian Manor’s residents and their families participated in monthly telephone interviews that include open-ended questions, as well the opportunity to rate Presbyterian Manor in specific categories.
Donna Seeley participated in the PATH® program.
Pinnacle – continued on page 2 Clay Center Presbyterian Manor | A PMMA COMMUNITY
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Path® – continued from page 1 In 2012, PMMA launched a program called PATH® or “PostAcute-to-Home” to strengthen service to older adults. This program serves patients who have been discharged from a hospital, but still require therapy and special skilled care in order to make the transition from hospital to home. By incorporating the PMMA team of medical professionals to develop individualized programs, PATH helps patients regain functionality and promotes a safe return to their home. PATH sets the standard with team members who are committed to making the admissions process more efficient and features prompt admissions decisions, extended admission hours, continual communication with physicians and families, proactive planning and post-discharge follow-up, and a comfortable home-like setting.
Examples of unique goals that have been set include: • Playing on the floor with grandkids again • Getting back to my garden • Visiting my sister in Texas • Getting strong enough to go home and take care of myself and my husband Upon discharge, goals are celebrated with a photo, the recovery team and then shared with others taking advantage of PATH services.
wellness. The physical aspects of recovery from an illness or injury are typically the focus, but our talented teams focus on the emotional and spiritual aspects of recovery as well. I’m not aware of another program out there where patients have the opportunity to serve as inspiration to others experiencing similar obstacles of health,” said Jennifer McClanahand, regional director of sales and marketing for PMMA.
“The ‘I Took the PATH to …’ programming sets PMMA communities apart from other providers by demonstrating our commitment to whole-person
Learn more about PATH® at Clay Center Presbyterian Manor by calling 785-632-5646 or visiting https://www.claycenterpresbyteria nmanor.org/hs-short-term-rehabpathreg. u
Recently, PMMA introduced an enhancement to the PATH program called “I Took the PATH to…” supporting our commitment to patient goals. Through a partnership with Aegis Therapies, patients set unique goals upon admission to PATH. These goals are discussed throughout the PATH stay as a way to motivate and honor progress.
Pinnacle – continued from page 1 “The Customer Experience Award affirms our staff’s dedication to our mission – to provide quality senior services guided by Christian values,” said Christian Gilbert, executive director. “This award reflects our residents’ satisfaction with our efforts to live out our mission.” Clay Center Presbyterian Manor achieved best in class ratings, qualifying for the award in the categories of dignity and respect, laundry service, willingness to recommend to others and response to problems. Through Pinnacle Quality Insight’s monthly phone surveys, Clay Center Presbyterian Manor has gathered real-time survey results to gain a better understanding of the residents’ needs and make improvements when necessary, continuing a 51-year emphasis on ensuring the individual needs of every resident are met. u Like us on Facebook to stay updated on news and events.
CLAY CENTER Presbyterian Manor
785-632-5646 u Fax: 785-632-5874 924 Eighth St. Clay Center, KS 67432-2620 ClayCenterPresbyterianManor.org
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COMMUNITY MATTERS | October 2019
Community Matters is published monthly for residents and friends of Clay Center Presbyterian Manor by Presbyterian Manors of Mid-America, Inc., a not-for-profit 501(c)(3) organizaton.
To submit or suggest articles: clrice@PMMA.org Christian Gilbert, executive director Christi Rice, marketing director
OUR MISSION: To provide quality senior services guided by Christian values.
Maxine and her daughters.
Clay Center resident joins elite club Maxine Neill turned 100 in August, joining three other Clay Center Presbyterian Manor residents who are proud to say they’re “centenarians.” Maxine’s family held a come and go reception on August 15, with a host of friends attending to help Maxine celebrate this milestone. Other members of the centenarian club include Winnie Barker, 102, Harold Hartner, 103, and Ruth Butterfield, 100. The residents have seen many significant technological and cultural changes in their lifetimes.
Here’s a few fun facts about life 100 years ago: • The average life expectancy was 47 (The average now is 78) • There were only 8,000 cars in the United States and 144 miles of paved roads. (There are now 276 million cars with 2.7 million miles of paved roads) • A pound of sugar was .04 cents (current price is .12 cents) • The tallest structure in the world was the Eiffel Tower (Now it’s Burj Khalifa, a skyscraper in Dubai) • The average wage was .22 cents per hour (Now it’s $23 an hour) • The population of Las Vegas was 30. The remote desert town was inhabited by only a handful of ranchers and their families. (The population today is 3.09 million) u
Centenarian residents: L to R: Winnie Barker, 102, Maxine Neill, 100, Harold Hartner, 103 in November, and Ruth Butterfield, 100. Clay Center Presbyterian Manor | A PMMA COMMUNITY
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CLAY CENTER Presbyterian Manor 924 Eighth St. Clay Center, KS 67432-2620
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OUR MISSION: To provide quality senior services guided by Christian values.
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New independent living suite under construction Clay Center Presbyterian Manor is nearing completion of a new tworoom independent living suite, including a full bathroom. The new suite is expected to be available in October. If you would like to schedule a tour, please contact Marketing Director Christi Rice at 785-632-5646. u under construction
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COMMUNITY MATTERS | October 2019