Clay Center Presbyterian Manor
APRIL 2021
PMMA Founder’s Day honors its heroes and 72 years of heritage Employees of Clay Center Presbyterian Manor will observe the founding of PMMA (Presbyterian Manors of Mid-America) this month as the company salutes its heroes and heritage. PMMA’s roots go back to 1947. Alice Kalb, a widow from central Kansas, appealed to a Presbyterian Church organization to establish a home for seniors. Her vision laid the foundation for the first Presbyterian Manor community in Newton, Kan., and inspired others to do even more. Through the many decades, PMMA remained true to the spirit of Alice’s vision, providing quality senior services guided by Christian values. Each Founder’s Day, staff members recommit to live our mission by signing the “WE PROMISE” board that lists the pillars of the mission: respecting that seniors retain their rights to life, liberty and the pursuit of happiness; assisting residents with specific needs; providing compassionate service; serve as a trusted resource; and advocating for seniors. “Our nearly 2,000 employees view what they do as a calling,” said Bruce Shogren, president and CEO. “Our dedicated employees make it possible for us to sustain PMMA’s mission, as well as its heritage. I believe Alice would be very proud.” Alice Kalb’s dream has turned into a network of 15 senior living communities and two hospices across Kansas and Missouri. A new senior living community is under development in Colorado Springs, Colo. PMMA remains true to its core and mission: to provide quality senior services guided by Christian values. For more information about Clay Center Presbyterian Manor, contact Christi Rice, marketing director, at 785-632-5646 or clrice@pmma.org. u
COVID-19 updates continue Get the latest updates on visitation status, ongoing safety measures and PMMA’s response to COVID-19 on your community website at ClayCenterPresbyterianManor.org/c ovid-19. Visitation status is updated weekly on Mondays and as needed as our COVID status changes. You can also send a message to any resident with the Art is Ageless® egreeting cards. Find a link on the COVID-19 update page. With vaccine distribution, internal restrictions are starting to loosen, allowing health care and assisted living residents to forgo quarantine if they leave the campus for physician appointments and other activities as long as they are not gone longer than 7 midnights. If an absence is longer than 7 days, the resident is required to quarantine and undergo COVID-19 testing. There will be no quarantine requirement for independent living residents who leave the community for an outing.u
Clay Center Presbyterian Manor | A PMMA COMMUNITY
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Clay Center Presbyterian Manor receives 2021 Customer Experience Award from Pinnacle Quality Insight Clay Center Presbyterian Manor is proud to announce that they are the recipient of Pinnacle Quality Insight’s 2021 Customer Experience Award.TM In qualifying for the award in both assisted living and health care, Clay Center Presbyterian Manor displays a continued dedication to providing best-in-class senior health care services. “Last year brought many challenges to the senior living industry,” said Morgan Burton, executive director. “Receiving this award because of the confidence our residents and their families place in our ability to carry out our mission to provide quality senior services guided by Christian values is a tremendous honor for our team.” Throughout its 53-year history of
serving the community, Clay Center Presbyterian Manor has placed a strong emphasis on ensuring that the individual needs of every resident are met. Over the course of 2020, a sampling of Clay Center Presbyterian Manor’s residents and their families have participated in monthly telephone interviews that include open-ended questions, as well as the opportunity to rate Clay Center Presbyterian Manor in specific categories. Every month, Clay Center Presbyterian Manor has reviewed its real-time survey results to gain a better understanding of the residents’ needs and make improvements when necessary. By qualifying for the Pinnacle Customer Experience Award,™ Clay
2021
Center Presbyterian Manor has satisfied the rigorous demand of scoring in the top 15 percent of the nation across a 12-month average. Clay Center Presbyterian Manor assisted living residents and their families rated the community in the top 15 percent for personal care, dining services, dignity and respect, communication, move-in process, transportation needs, safety and security, recommend to others, and overall customer experience. In addition, health care residents and their families rated the community highly for dining services, cleanliness, laundry service, communication, response to problems, dignity and respect, recommend to others, activities, and overall customer experience.
Hoppy Easter
For more information about assisted living or health care at Clay Center Presbyterian Manor, contact Christi Rice at 785-632-5646 or clrice@pmma.org.u
Sunday April 4, 2021
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Community Matters 785-632-5646 u Fax: 785-632-5874 924 Eighth St. Clay Center, KS 67432-2620 ClayCenterPresbyterianManor.org
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COMMUNITY MATTERS | April 2021
is published monthly for residents and friends of Clay Center Presbyterian Manor by Presbyterian Manors of Mid-America, Inc., a not-for-profit 501(c)(3) organization.
To submit or suggest articles: clrice@PMMA.org Morgan Burton, executive director Christi Rice, marketing director
OUR MISSION: To provide quality senior services guided by Christian values.
Meet Julie Cole, our medical records coordinator By Christi Rice
What exactly does a medical records coordinator do? At Clay Center Presbyterian Manor, our Medical Records Coordinator Julie Cole began her description with a general answer: she accounts for the combination of all paper and electronic medical records for all residents in all three levels of care. As our conversation went on, she explained how she works closely with doctors’ offices, hospitals, and consulting physicians to make sure all information having to do with our residents’ medical care is accurately communicated. In doing so, Julie does her part to ensure the best possible care and outcomes for our residents. She also tracks charges for billing, completes Medicare consent paperwork, schedules primary care physician visits, tracks labs, and completes all orders and inventories of medical supplies. Julie has been with Clay Center Presbyterian Manor since August 2004. She will celebrate her 17th anniversary this year. When asked what has kept her here for so long, she explained that her grandmother was one of 12 children and she grew up around great aunts and uncles. She enjoyed the time she spent with her older relatives, and she genuinely enjoys spending time with our residents. On a personal note, Julie will celebrate her 35th wedding anniversary with husband, James, this December. They have two children, a daughter and a son, and two granddaughters. As a family they love board games, and playing with the granddaughters is a favorite activity.
Some of their favorite games are Sorry, Clue, Monopoly Jr., Yahtzee, and checkers. Recently, they found a new game, “Ticket To Ride,” and Julie giggled and excitedly announced that she has finally beaten her oldest granddaughter at this game. Julie enjoys listening to, singing and playing the piano. She fills in at Presbyterian Manor when we need a pianist for chapel services, and during the COVID pandemic, when no one could come in and our residents could not gather together, Julie recorded more than 30 of the residents’ favorite hymns and led “Hallway Hallelujah” with her own recorded piano accompaniment. Julie reads every day and is also a skilled seamstress. Before having
Julie Cole
children, Julie made most of her own clothing. When you are at Clay Center Presbyterian Manor be sure to stop in and say hello to her, tell her about a game you and your family have enjoyed.
Visits, activities make return to Clay Center Presbyterian Manor With our county positivity rate dropping, our campus is currently scheduling outdoor visits (weather permitting), limited indoor visits for residents and their families, and continuing window as well as virtual visits. This also means we were able to begin group activities again. Residents were excited to resume the ever-popular Sit and Be Fit and hymn singing with Julie Cole, our medical records coordinator.u
Residents mask up and spread out for Sit and Be Fit, our daily exercise class.
Residents enjoy the hymn sing, led by Julie Cole, medical records coordinator. With everyone masked and sitting at least 6 feet apart, it’s good to praise together again.
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924 Eighth St. Clay Center, KS 67432-2620 RETURN SERVICE REQUESTED
Celebrating vaccinations and a hope for a return to normal There’s good cause to celebrate—100 percent of our independent living residents in our cottages received their COVID-19 vaccinations.
drop that it won’t be long until they can come back to the main building to participate in activities, eat a men’s pancake breakfast, and share a ladies’ luncheon. u
The Turners and Habluetzels were very excited to receive their vaccination cards. When asked what they thought of the shots and how they felt after receiving it, there were no complaints at all. They reported a little soreness in the arm, like when you receive any other shot. They all agreed that the feeling of safety and security they had after getting the vaccination was well worth any minor aches they may have endured. The couples are hoping that with the complete vaccination process and our county positivity rate continuing to
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Arlan and Arlene Habluetzel showing off their “sweet treats” cupcakes and their vaccination record cards.
Fern and Dorothy Turner ready to have some company in for coffee and conversation after receiving their COVID-19 vaccinations.