Commun ty Matters Emporia Presbyterian Manor
Emporia on best nursing home list Emporia Presbyterian Manor is on the U.S. News and World Report Best Nursing Homes 2016-17 list. The senior living community received the highest score of a fivestar rating system to make the list, available at www.usnews.com/ nursinghomes. The U.S. News and World Report list uses information from the Centers for Medicare and Medicaid Services, the government agency that sets and enforces standards for nursing homes. CMS assigns one to five stars to each community for how well it performs in health inspections, nurse staffing and level of quality care. “Presbyterian Manors of MidAmerica employees continue to focus their efforts on delivering quality care every day,” said PMMA BEST, continued on page 2
January 2017
Environmental services team deserves kudos Our environmental services team has been hard at work over the past year making many improvements to Emporia Presbyterian Manor. We want to highlight and appreciate the ways they make our community clean, comfortable and up-to-date. About 20 staff members work in the department, which includes housekeeping, laundry and maintenance. They are led by Claude Williamson, director of environmental services, who does an excellent job of leading his team to ensure the residents’ wants and needs are satisfied. In 2016 we brought several tasks in-house instead of using contractors. Now, all renovations are done by our own qualified maintenance staff, with the exception of laying new carpet, and we do our own groundskeeping. We install cupboards, counter tops, patio doors, lighting and laminate flooring, scrape popcorn ceilings and much more. Under Claude’s leadership, our maintenance team is able to juggle a large workload, including upgrading common areas such as hallways, our Atrium, meeting rooms and our healthcare dining room. They also keep up with maintenance requests from residents and renovate apartments. Sharon Schmidt, our housekeeping services supervisor, also takes care KUDOS, continued on page 2
KUDOS, continued from page 1
Maintenance:
of our laundry, which is done inhouse. Sharon was named employee of the month for November 2016. Our housekeeping services are strongly praised by our residents, one of whom said, “They go above and beyond with the kindest of attitudes.”
• Jose Ramirez
This team does a great job of expressing leadership qualities as well as teamwork, and they take pride in what they do. Every day they live out our promise to provide quality senior services guided by Christian values. Thank you to our environmental services team! Director: Claude Williamson
• David Schmitendorf • Rick Hammond • Ray Miller Laundry: • Deb Brand • Denise Reilly Housekeeping: • Sharon Schmidt • Kathy Sprecker • Yeymi Rodriguez • Lisa Grundy • Brenda Burris • Cindy Diedrich
Community Matters is published monthly for residents and friends of Emporia Presbyterian Manor by Presbyterian Manors of Mid-America Inc., a not-for-profit 501(c)(3) organization. Learn more at PresbyterianManors.org. Susan Siepelmeier, executive director Crystal Stock, marketing director To submit or suggest articles for this publication, contact Crystal Stock, marketing director, cstock@pmma.org.
Telephone: 620-343-2613 Fax: 620-343-9195 Address: 2300 Industrial Rd., Emporia, KS 66801-6636 Our mission: We provide quality senior services guided by Christian values. EmporiaPresbyterianManor.org
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Community Matters January 2017
BEST, continued from page 1
President and CEO Bruce Shogren. “The five-star ratings confirm their good work.” This is the sixth consecutive year Emporia Presbyterian Manor has appeared on the US News and World Report Best Nursing Homes list. Survey teams from the state conduct inspections in each community every 12 to 15 months. The surveys cover
a checklist of about 180 items such as medication management, food preparation and delivery, proper paperwork, and resident enrichment activities. In addition to Emporia Presbyterian Manor, five PMMA locations are on the honoree list with five-star ratings: Clay Center, Lawrence, Sterling and Wichita in Kansas, and Kirkwood (Aberdeen Heights) in Missouri. Like us on Facebook
Emporia Presbyterian Manor honored for achievements Emporia Presbyterian Manor received a certificate of recognition from Presbyterian Manors of Mid-America for reaching goals in fiscal year 2016, July 1, 2015, through June 30, 2016. The recognition came through PMMA’s Emerald Awards Program, designed to encourage its 17 locations to achieve high levels of resident and employee satisfaction, meet financial goals, build philanthropic support for the organization’s mission and meet marketing goals. There are 11 areas measured for the Emerald Awards. To receive an emerald, a community has to meet its goals in all 11 areas.
Certificates of recognition were given out to communities that reached their goals in one or more category. Emporia was recognized for achieving a five-star rating from the Centers for Medicare and Medicaid Services and meeting safety goals. “This recognition is a visible sign of Emporia Presbyterian Manor’s commitment to the mission of PMMA of providing quality senior services guided by Christian values,” said Bruce Shogren, chief executive officer for PMMA. Presbyterian Manors of Mid-America has been providing quality senior
ESU graduates are closer to their goals Every summer when Ashley McIlvain was a child, she and her sister would spend a week with her grandparents in Topeka. On those trips, they would always go to visit their greatgrandfather, who was living at Topeka Presbyterian Manor.
services guided by Christian values in Kansas and Missouri for more than 65 years.
Congratulations to all of our staff with December graduations!
that goal. Ashley, a CNA at Emporia Presbyterian Manor, graduated with a bachelor of science degree in business administration, with a concentration in human resource management, from Emporia State University.
Completed LPN class:
She’s one of six Presbyterian Manor employees who have completed a course of study or achieved a certification in the fall 2016 semester.
· Audrey White-Dold, CNA
“My sister and I would help out there,” Ashley said. “I grew up seeing the atmosphere of Presbyterian Manor and the elderly that need a home. I knew that was a direction I wanted to go in. I Ashley has worked at Presbyterian always loved my grandparents so much.” Manor for five years. She started as a dining assistant, then moved into The experience was so formative that nursing in health care. She would like Ashley decided she wanted to own to eventually learn more about HR and her own nursing home someday. Last month, she got a big step closer to KUDOS, continued on page 4 Like us on Facebook
Bill Taylor, chief operating officer, left, and Bruce Shogren, president and chief executive officer, right, present Susan Siepelmeier, executive director, with an Emerald Award certificate for being a 5-star rated community by the Centers for Medicare and Medicaid Services.
· Ariana Leone, CNA · Sabrina Cape, CNA · Michael McMillan, CNA Kylie Splechter, dining services assistant completed CNA course (while still in high school!) Ashley McIlvain, CNA - bachelor of science in business administration
Emporia Presbyterian Manor
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Emporia Presbyterian Manor 2300 Industrial Rd. Emporia, KS 66801-6636 Return Service Requested
KUDOS, continued from page 3
keep moving toward her goal. “I know what it’s like to take of somebody. I want to provide a home,” she said.
Ashley appreciated that her supervisors were flexible with her schedule so she could attend class at ESU. “I’m in health care. That’s my expertise, and that’s what I like. I feel appreciated by someone who
needs your help and who wants your help,” she said. “I’ve been very lucky to take care of my friend’s grandpa and my husband’s grandma.”
Happy
New Year
2017
Social workers help residents We will focus on how our campus social workers help residents live life to the fullest in an upcoming issue of Community Matters. How has your campus social worker been an advocate for you? How have you benefited from your campus social worker’s efforts to assist you and your family? If you’ve got a story to share, contact Marketing Director Crystal Stock and your story could be featured in an upcoming edition of Community Matters.
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Community Matters January 2017
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