Riley Marshall Lettings Brochure

A landlord’s guide to our stress-free letting service

Lettings

Why

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Tailor-made solutions for landlords Whether you want to let a single property or build up an investment portfolio, our experienced negotiators will guide you through your options to get the best solution.

The key to finding the most suitable tenants for your property is marketing, a form of communication, and the Riley Marshall team are great communicators. When you instruct us to let your property we tell the world about it and we continually keep you up-to-date with exactly what is happening, giving advice and feedback every step of the way.

With over a decade of letting knowledge, we know what works in the local market, and how to achieve your desired rental income. We can offer advice on how to make your property the most appealing on the market, common pitfalls to avoid, and how to complete the deal in your timeframe.

We understand that void periods are costly for our landlords, and that if your property is not let it is not making money for you. We embrace that sense of urgency and always aim to deliver on your goals.

Why Choose Riley Marshall ✓H ighly skilled team of professional staff with unrivalled knowledge of the local rental market ✓ Free no obligation market valuations ✓G lobal exposure of all properties through our state of the art website RileyMarshall.co.uk and leading property portals including Rightmove, Zoopla and Prime Location ✓G reat relationships with blue chip companies relocating professional employees ✓ E xtensive database of pre-qualified tenants to accurately match your requirements ✓ Comprehensive referencing service with full credit check ✓ E xtensive additional services including property maintenance, professional inventories and cleaning services ✓ Members of The Property Ombudsman (TPO) and UKALA ✓P rofessional indemnity insurance and ring-fenced client’s accounts to protect your money ✓ Approved by My Deposits and Tenancy Deposit Scheme ✓ Up-to-date legal documents and advice on property issues ✓C ompetitive and flexible fees, ask about our packages for multiple-property portfolios

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Have you seen the signs?

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From Tower Bridge to the Thames Barrier, and from Bow to Blackheath, Riley Marshall offers Property Services across the whole of South East and East London.

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We cover some of the most vibrant locations in London’s eastern quarters, following the river as it flows from London Bridge down towards Woolwich and encompassing all areas in between, including Rotherhithe, Greenwich, Canary Wharf, and Lewisham.

If you would like a free, no obligation valuation of your property, please call us on 020 7394 1160.

“For me, property is a personal passion.

I want clients to know that I will treat their investment as if it were my own” Stephen Riley Director Riley Marshall

Our unique service, step by step 1 Free Market Appraisal We will provide you with a free market appraisal and advise on any work which may be required to ensure your property attracts quality tenants, paying the highest achievable rental amounts. We will take note of your requirements and discuss your expectations. We also advise on the most recent property legislation as it applies to your property.

2 Marketing and Advertising As soon as you instruct us your property will be available on our state-ofthe-art website RileyMarshall.co.uk, and loaded up to the leading property portals such as Rightmove, Zoopla and Prime Location. Your property details will be optimised with photographs, transport links, and area maps. We spend the time to capture the most appealing images using professional cameras to best market your property. We can include your property in our high street office window display and our eye-catching boards will be arranged where permitted.

3 Approved Tenant Database Details of your property will be sent to our relevant applicants who are pre-approved to ensure they are suitable before we carry out viewings.

Interested parties are required to provide a holding deposit to prove their interest is serious before we put forward their offer for your consideration.

4 Referencing All prospective tenants are fully referenced by our independent and specialist agency to check their identity, credit history, current landlord’s references and employment status to ensure the applicants can afford to meet the financial commitments, and will make a suitable tenant for your property.

5 Tenancy Agreement and Notices Most residential property will be let on an Assured Shorthold Tenancy usually for an initial term of 12 months. However housing law is complex and we will advise on the best agreement at the point we find a tenant for you, whether it’s an individual or company let. Longer and shorter agreements can be set up with your approval and these can be negotiated with the tenants to suit you. We prepare a comprehensive and up-to-date legal document for the agreement, and for legal notices, to best protect your interests.

6 Inventory Our specialist professional inventory clerk can produce a fully detailed inventory and schedule of condition for your property including photographs. This is vital to protect your property and provide a detailed legal document in the event that there is a claim against the tenant’s deposit at the end of the tenancy.

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7 Deposit A security deposit equal to six week’s rent will be taken at the start of the tenancy, as a financial bond against a breach of tenancy by the tenant. All deposits must be held in an approved Tenancy Deposit Scheme and we can organise this on your behalf as we are approved by the Tenancy Deposit Scheme and My Deposits.

8 Rent Management Where we are collecting rent for you we will provide a monthly and annual statement of rent collected, and any deductions made for maintenance, fees etc. We will advise you at the first opportunity of any rent arrears, and rental incomes can be guaranteed via insurance protection policies which we can suggest if you wish.

9. Fees We believe in being open and transparent about or fees, and we provide landlords with our fee structure and Terms and Conditions at the outset. Our fees are competitive and reflect the result we achieve for our landlords. There are special rates for landlords with multiple property portfolios and for property developers and our negotiators will discuss this with you if applicable.

10 Agent Choice Integrity and professionalism are keystones to our service. We are approved by professional bodies that ensure our client’s investments are protected, offering insurances, ombudsman services and protection of funds.

Let Only, Rent Collection or Fully Managed Services Riley Marshall Services Included

Rental valuation and advice Comprehensive marketing Accompanied viewings Find a good quality tenant Verifying references Arranging Rent Guarantee Insurance – if required Drafting the Tenancy Agreement Organising Gas Safety Certificate – if required Organising EPC – if required Organising Electrical Certificate – if required Property investment advice Collection of security deposit and first rental payment Legal Notices – where required Arranging full written and photographic inventory Furnishing service – if required Arranging the check-in Deposit protection Collection of rent Monthly statement Arranging pre-tenancy repairs and maintenance Transfer of utility bills Dedicated property manager Key holding service Arranging maintenance works Inspection of property Overseeing check-out process

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Full Management Service

Rent Collection Service

Let Only Service

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Peace of mind for busy Landlords Once your property is let the work doesn’t stop there. Today’s tenants can be quite demanding, expecting a quick and efficient response to any problems they experience at the property. Whether it is a faulty washing machine, or a leaking tap, tenants will want a quick solution to their problem, however inconvenient the timing is for you.

Choose our Full Property Management Service and all you will need to do is sit back and enjoy the rental income, while your dedicated property manager arranges any repairs and maintenance, safety checks, and tenant issues, on your behalf. You will be kept informed of any matters arising at your property, but we will take charge of the daily management issues.

For your peace of mind we also visit the property to keep an eye on its condition by conducting periodic inspections; plus, we ensure that the rent is always paid promptly.

This is why our landlords value our Full Property Management Service, because we look after all repairs and tenancy issues, freeing up your time, and avoiding any stress for you.

“Exce llent s ervice Bruce , grea and h t staff i s t … eam h a ster ave d ling jo one b of r mana enting ging m a nd y2 the pa properties for st 4 y ears.”

Dunca n McL oud

“I had a goo d exp rentin erienc g out e my fla servic t. On e leve all ls R were incred iley Marsh all ib profe ssiona ly helpful a n l. I wo uld ha d recom p pily mend them .”

J. Tho rpe

“These gu ys really d elivered the type o f service I e xpect as a professio nal landlo r d. They managed to get me fa ntastic tenants o n the first day I gave them the property.

Their communic ation was faultless.”

Bryan

in the right place City

Poplar

Canning Town Beckton

Southwark

Surrey Quays

Isle of Dogs

Greenwich

South Bermondsey

Charlton

Deptford

Peckham

0207 394 1160 lettings@rileymarshall.co.uk RileyMarshall.co.uk 147 Trafalgar Road, Greenwich, London SE10 9TX

Blackheath