Closer to Home ISLES OF SCILLY JERSEY GUERNSEY HERM SARK ALDERNEY
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ISLES OF SCILLY
Discover 6
Isles of Scilly
29
Jersey
37
Guernsey
Alderney, Herm & Sark
41
42
How to get there
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Terms & Conditions
CHANNEL ISLANDS
TRESCO ST MARTIN’S BRYHER
Isles of Scilly The Isles of Scilly is an archipelago of 50 islands off the Cornish coast, only five of which are inhabited.
ST MARY’S ST AGNES
ALDERNEY
Channel Islands St Peter Port
GUERNSEY
HERM SARK
The Channel Islands is an archipelago in the English Channel, off the coast of France, made up of Jersey, Guernsey, Sark, Herm and Alderney.
JERSEY St Helier
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Isles of Scilly A dream-like quality lost in time. The Isles of Scilly is an archipelago off the south-western tip of England. The islands have that special ‘step-back-in-time’ feeling and provide a taste of the timeless magic of childhood holidays. Amid wonderful scenery explore rock pools and endless sandy beaches, or enjoy nature trails, horse-riding or hire bikes. The islands are a bird watcher’s paradise, with approximately 435 species, including Cormorants, Gannets, Oystercatchers and Puffins to name but a few. On the Scilly Isles everything revolves around the sea, so why not take the opportunity to spot some Atlantic grey seals? Inter-island gig races take place during the summer and they are a great spectacle to watch. Walk Scilly takes place in April and October, with guided walks. Eating out on the Isles of Scilly is an alfresco delight. What could be better than enjoying fresh fish and chips on the beach, gazing out at waters the same colour as those in the Caribbean? Or delicious freshly-caught lobster in a local restaurant?
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TRESCO
ST MARTIN’S
BRYHER Ferry from and to Penzance to Hugh Town Flights from and to Land’s End, Newquay and Exeter Helicopter from and to Penzance
SAMSON
ST MARY’S ANNET
ST AGNES
Exeter Newquay Penzance Lands End
Getting to the Isles of Scilly The Scillonian Ferry The Scillonian ferry operates daily from March to October. It departs in the morning to the Scilly Isles and arrives back to Penzance in the evening. We can arrange overnight accommodation for you in Penzance at the adult only Chy-An-Mor Guesthouse, located close to the ferry port.
Direct flights to St Mary’s kybus flights take 15 minutes S from Land’s End, 30 minutes from Newquay and one hour from Exeter. The helicopter only takes 15 minutes from Penzance.
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Island hopping Why stay on just one island? There is so much to experience and enjoy on each island with something different on offer. Why not combine two or even three islands during your stay to get a real feel of the Isles of Scilly. Where To Stay St Mary’s - Location of the airport and major port. Hire boats to explore the islands. Hugh Town is the capital, with shops, galleries, restaurants and pubs and over 30 miles of nature trails and walks. Tresco - Boasts long beaches and historic sites as well as the famous Abbey Gardens, home to 20,000 plants from over 80 countries. Bryher - The smallest of the inhabited islands, Bryher offers sheer wild beauty one day, and calm tranquillity the next. St Martin’s - Just two miles long and boasting some of Britain’s finest beaches.
Island hopping on the Scilly Isles
7 NIGHTS - ST MARY’S AND BRYHER EXPERIENCE
Getting around the islands is easy with the daily inter-island boats, just choose your dates, duration and where you would like to stay and we will do the rest. For those who would like a little guidance, please see the itineraries opposite to give you an idea of what we would recommend to get the best out of your stay.
YOUR PACKAGE INCLUDES: • Return flights from Exeter with Skybus • 4 nights at the Star Castle, St Mary’s on B&B • 3 nights at Hell Bay Hotel on HB 4 NIGHTS - ST MARY’S AND TRESCO EXPERIENCE YOUR PACKAGE INCLUDES: • Return ferry from Penzance with Scillonian • 2 nights at St Mary’s Hall Hotel on B&B • 2 nights at The New Inn, Tresco on B&B 10 NIGHTS - ST MARY’S, TRESCO AND ST MARTINS EXPERIENCE YOUR PACKAGE INCLUDES: • Return flights from Land’s End with Skybus • 3 nights at Karma Hotel, St Martin’s on HB • 4 nights at Tregarthen’s Hotel, St Mary’s on B&B • 3 nights at The New Inn, Tresco on B&B All transfers and inter-island crossings to be paid locally.
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Things to see and do on the Isles of Scilly The Isles of Scilly has received some serious attention from people in search of that step back in time feeling and the special magic of childhood holidays. Just five of these islands are inhabited and 1,800 of the 2,200 residents live on the largest: St Mary’s. On this island, there are just nine miles of road but over 30 miles of walking and cycling trails.
To See And Do
Flora and Fauna
Island Sea Safaris - “Shipwrecks, Seals and Seabirds” wildlife safari.
Due to their unique geographical position just off the coast of Cornwall, there is an abundance of flora and fauna just waiting to be discovered - often not seen anywhere else on the UK mainland.
St Mary’s Riding Centre - Instruction and treks along the beach and unspoilt coastline. Pre-booking essential. St Agnes - Just a mile across and remarkably unspoilt. World Pilot Gig Championships The busiest time in the Scillies. Early booking is essential to visit and spectate. This event normally takes place late April to early May.
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Isles of Scilly St Mary’s
CHIC & B O U TI QU E
Star Castle Hotel At a glance Built in 1593, this exceptional Elizabethan castle is in the form of an eight-point star and is ideally located only a short stroll from Hugh Town.
From £1140pp for 7 nights B&B
Location Hugh Town, St Mary’s
Accommodation
Getting there 10 mins from port
Rooms in varying sizes and locations. Castle rooms, some superior seaview rooms. Single rooms, in the Guard Houses on the Castle’s rampart, and accessed from outside. Garden rooms. Upgrade to a room with a private lawn area with deck chairs, or a private veranda with sea views or a Garden Suite. Two bedroom suites with harbour or sea views.
Accommodation 38 rooms Facilities 2 restaurants, dog friendly, indoor pool, tennis Dining options B&B/HB
Living Award-winning Castle Dining Room with exposed beams and an open fire, and the vine-clad Conservatory, which is light and airy with fabulous views. The Dungeon Bar, where prisoners languished 400 years ago, is now a welcoming spot after a day exploring. Please note this hotel is located up a relatively steep hill, so may not be suitable for the less mobile.
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“A unique property, highly recommended by Prestige Travel for a warm and welcoming stay.”
Isles of Scilly St Mary’s
St Mary’s Hall Hotel At a glance This is a stylish hotel in a central location and is perfect for couples and families alike. Just a two minute walk to Porthcressa Beach and five minutes to the town and quay, St Mary’s Hall offers hospitality at its finest. Accommodation Godolphin rooms are modern and compact. Countess rooms are in the original part of the building with windows overlooking the garden. Spacious Count Leon rooms have large windows and high ceilings. The ground floor suites are ideal for families up to four, with refurbished kitchen and separate living area. There is seating outside on the decking. Tresize room offers single occupancy.
Living The delights of Hugh Town are just a stroll away. Dining is an experience at The Hall Restaurant, and the hotel’s ethical policy supports the passion for local and seasonal produce. The Hall Bar is a cosy spot with seating which extends to an outdoor decking area in the lovely garden. A separate relaxing lounge area.
From £1215pp for 7 nights B&B
Location Hugh Town, St Mary’s Getting there 10 mins from port Accommodation 26 rooms Facilities Tea/coffee making facilities, Room service available, pack lunches available Dining options B&B/HB
“ In a great location St Mary’s Hall Hotel is always loved by our clients. Its position in the centre of town and easy walking makes this a popular option.” 11
Isles of Scilly St Mary’s
The Atlantic Inn At a glance A charming old inn built in Cornish granite, with modern facilities, offering the best of old and new. Accommodation All en-suite rooms have been recently renovated. Interiors are modern, fresh and airy. Standard rooms come with or without a view over the sea and harbour. The larger superior rooms offer extra comfort, and all boast magnificent views over Town Bay.
Living Most of the Inn has also been renovated and upgraded in recent years. For breakfast, the Tides Reach restaurant is aptly named, as it backs onto the water’s edge and is built on stilts with panoramic views of the harbour. Harbour View bistro, plus sunny terrace. The Atlantic Bar is a popular spot with the Scillonians, and is a great place to relax, unwind, and watch the locals enjoying island life. Log fires in the winter. Please note The Atlantic is in the heart of the town and rooms are situated above the Inn.
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From £1120pp for 7 nights B&B
Location Hugh Town, St Mary’s Getting there 10 mins from port Accommodation 22 rooms Facilities Terraces for alfresco dining, great location on Town Beach Dining options B&B
“Ideally located on Town Beach in the heart of Hugh Town, the Inn offers panoramic views.”
Isles of Scilly St Mary’s
Tregarthen’s Hotel At a glance Boasting some of the best views of any hotel on St Mary’s, Tregarthen’s is an ideal place to relax and enjoy the slower pace of life that the islands have to offer.
From £1045pp for 7 nights B&B
Location Hugh Town, St Mary’s Getting there 10 mins from port
Accommodation
Accommodation 32 rooms
Standard, Seaview, Superior and Deluxe en suite rooms, some with fabulous sea views. Inter-connecting rooms available. Design is contemporary and relaxed.
Facilities Award-winning restaurant, family friendly
Living The restaurant has spectacular harbour views as do the beautiful gardens and terrace. This is one of the most family-friendly hotels we have come across on the islands. Babies and children are well catered for, and there is a great selection of complimentary items you can book, such as baby carriers, baby baths etc. Please enquire on booking. Dog friendly.
Dining options B&B
“Tregarthen’s Hotel is one of our most popular hotels on the Isles of Scilly and you can understand why. In an ideal location, close to the Quay, perfect for exploring”
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Isles of Scilly St Mary’s 14
Schooners Hotel
The Wheelhouse
Sitting on the shores of Town Bay, Schooners has uninterrupted views across the harbour and offers great value for a comfortable stay and a truly marine feel.
A very popular family-run guesthouse. Early booking is essential. Just steps away from the Porthcressa sandy beach.
At a glance
At a glance
From £1210pp for 7 nights B&B
From £1045pp for 7 nights B&B
Location Hugh Town, St Mary’s
Location Hugh Town, St Mary’s
Getting there 10 mins from port
Getting there 10 mins from port
Accommodation 12 rooms
Accommodation 9 rooms
Facilities Uninterrupted sea view rooms
Facilities Steps away from a sandy beach
Dining options B&B/HB
Dining options B&B
Isles of Scilly Tresco
Sea Garden Apartments
The New Inn
The beautiful one-bedroom Sea Garden Apartments offer stunning sea views and luxurious accommodation right at the water’s edge.
A cosy coastal inn with stunning views across the harbour. The recently renovated New Inn is the perfect place to unwind and enjoy a taste of island life.
At a glance
At a glance
From £1945pp for 7 nights S/C
From £1320pp for 7 nights B&B
Location Tresco
Location Tresco
Getting there 20 mins from Hugh Town, St Mary’s
Getting there 20 mins from Hugh Town, St Mary’s
Accommodation 9 cottages
Accommodation 16 rooms
Facilities Enjoy access to Tresco Abbey Garden, tennis courts & Tresco Island Spa
Facilities Enjoy access to Tresco Abbey Garden, tennis courts & Tresco Island Spa
Dining options Self-catering
Dining options B&B 15
Isles of Scilly Bryher
CHIC & B O U TI QU E
Hell Bay Hotel At a glance There are few hotels in Britain that share a location like this, tucked away in a secluded cove, with spectacular views over the ocean. Accommodation Rooms and suites are decorated in the New England beach house style, some have fabulous sea views, and all have a private decking area, patio or balcony. Many rooms have been refurbished using bold florals and vibrant colours.
Living The joy of this place is having the beaches, seabirds, seals and wild flowers just a few steps away. There’s an award-winning restaurant, and a bar. An outdoor heated pool is surrounded by palm trees, and a lovely stone terrace. In the grounds can be found a nine-hole pitch and putt golf course, croquet and boules lawn, yoga studio, spa therapy Treatment Shed, the seasonal Crab Shack eatery and a tennis court. A seven minute walk will take you to both the Fraggle Rock Café and the quay. Half board is included except between 5 July to 29 August 2024, when B&B is included.
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From £1765pp for 7 nights B&B/HB
Location Bryher Getting there 35 mins from Hugh Town, St Mary’s Accommodation 25 rooms Facilities Great location, award-winning restaurant, sauna & indoor Jacuzzi Dining options B&B/HB (5 July-29 Aug - B&B only)
“ The ultimate escape. Named after the notorious Hell Bay, known for its breath-taking views and crashing Atlantic seas.”
Isles of Scilly St Martins
Karma Hotel At a glance Boasting some of the finest beaches in the British Isles, St Martins is an idyllic hideaway waiting to be discovered. Accommodation The majority of rooms have breath-taking ocean views, room choices include Deluxe, Oceanview, Superior Oceanview, Riviera Suite and inter-connecting family rooms.
Living The hotel is dotted around almost three hectares of hillside with views towards Tean Sound and Tresco. The Cloudesley Shovell restaurant, which has been awarded two AA rosettes since 2018 uses locally and ethically sourced ingredients, offering panoramic ocean views. The open-plan bar and wine lounge has a calming vibe and is the perfect place to relax. Karma Spa offers experiences to “nourish, heal and nurture” and is at the heart of all the Karma resorts. Advanced booking is highly recommended.
From £1715pp for 7 nights B&B
Location St Martins Getting there 60 mins from Hugh Town, St Mary’s Accommodation 30 rooms Facilities Spa, award-winning restaurant, dog friendly Dining options B&B/HB
“ Built to resemble a stone hamlet of cottages, the contemporary Karma Hotel is just a stone’s throw from the beach.”
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Jersey A small island with a big personality. Stylish hotels, boutique shopping, fashionable cocktail bars and high-quality restaurants have been added to this Channel Island jewel, without ever losing its delightfully, often quaint, French ‘je ne sais quoi’. Just 45 square miles, Jersey boasts some of the best sandy beaches in the Channel Islands. Move inland, and nature lovers can enjoy exploring the Green Lanes, a network of around 50 miles of roads where pedestrians, cyclists and horse riders have priority over motor vehicles. This part of Jersey is a real throwback to far more innocent times, and contrasts sharply with the vibrant capital city of St Helier. Charmingly compact, with trendy Liberation Square at its epicentre, designer boutiques and high street names are all found within St Helier’s pedestrianised streets. Whether you’re looking for spas, shopping, golf, history, heritage, fun, forest or a gastronomic feast, you’ll find them in Jersey.
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Poole Flights from and to the UK
FRANCE
GREVE DE LECQ
Plémont
Rozel JERSEY ST OUEN’S BAY
St Brelade Ferry from Guernsey to St Helier
St Aubin’s Bay
ROYAL BAY OF GROUVILLE
St Clement ST BRELADE’S BAY
St Helier
Ferry from Poole/Portsmouth to St Helier
Getting to Jersey • Condor Ferries operate a year-round service from Poole (fast) and Portsmouth to Jersey. Travel on foot or take your car.
• A pet passport is not required for travel from and to the UK. • Cars and dogs can be taken on board the Condor ferry.
• You do not need a passport to travel to the Channel Islands (although photographic ID is required).
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Things to see and do on Jersey Jersey is so easy to get to, just a short flight from the UK or hop on a ferry, you could even go for a long weekend. As soon as you arrive you will soon realise, its not quite British and you definitely feel you are on holiday. Why not combine a stay on Jersey with a few nights on Guernsey, a perfect pairing. St Helier and The South
The West Coast
St Helier is the vibrant capital city of Jersey and is a must for any visitor for shopping, cafés or a Michelin starred restaurant, a museum or gallery.
Explore a wilder and more rugged side to Jersey. Walk along the sea wall or the many coastal walks.
Some hotels have limited or no parking in St Helier.
St Aubin The bay of St Aubin stretches from St Helier to St. Aubin’s village - a vast beach, dotted with cafés and popular for swimming and watersports. St Aubin itself is a pretty fishing village. Just inland you will find the Jersey War Tunnels.
St Brelade’s Bay Arguably the most famous and popular beach.
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The North Ideal for those looking for beautiful scenery, perfect for walking and cycling.
The East Has a multitude of picturesque towns and harbours and a few secluded beaches.
Jersey St Brelade’s Bay
L’Horizon Beach Hotel & Spa A stunning location with panoramic views directly across one of Jersey’s most beautiful beaches. Accommodation Classic Inland View rooms have twin or double beds. Executive Ocean View rooms have double beds and balconies overlooking the bay. The Deluxe double rooms are larger and have ocean views, balconies and air-conditioning. Junior Suites, Suites and a two bedroomed suite are available.
Living L’Horizon has an almost Mediterranean feel, yet the hotel itself is unmistakably British. Terrace and separate lounge area, dining area, and a retractable roof, allowing al fresco dining whatever the weather. The Grill restaurant offers fine dining and the Atlantic Lounge is ideal for a more informal occasion. An extensive, award-winning spa with an indoor swimming pool, spa pool, sauna and steam room, pampering spa treatments, a relaxation lounge and more.
At a glance From £1015pp for 7 nights B&B
Location St Brelade’s Bay Getting there 10 mins from airport Accommodation 106 rooms Facilities Indoor pool, sauna, steam room, spa pool, gym Dining options B&B/HB
“ One of Prestige Travels’ best sellers, we receive fabulous feedback from our guests, many of whom return again and again.”
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Jersey St Brelade
The Atlantic Hotel At a glance A luxury hotel in one of the most stunning and unique locations on the Channel Islands. A member of ‘Small Luxury Hotels of the World’ and a Pride of Britain member.
From £825pp for 7 nights B&B
Location St Brelade Getting there 10 mins from airport
Accommodation
Accommodation 50 rooms
Rooms have either views of the golf course or the ocean. Garden studios also available with direct access to the gardens.
Facilities Award-winning restaurant, indoor & outdoor pool.
Living Four AA-Rosette Ocean Restaurant. Within the extensive hotel gardens is an outdoor pool. Within the hotel is an indoor pool, small gym, sauna and Jacuzzi. The Atlantic is also an ideal choice for golfers due to its location.
Dining options B&B/HB Free night offers
“ Recommended for its luxury and warm welcome, and in a great position overlooking St Ouen’s Bay.”
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Jersey St Brelade’s Bay
St Brelade’s Bay Hotel Standing on St Brelade’s beachfront and with stunning gardens, St Brelade’s Bay Hotel is the epitome of charm and style.
At a glance From £805pp for 7 nights B&B
Location St Brelade’s Bay
Accommodation
Getting there 10 mins from airport
A good selection of rooms including family rooms and interconnecting rooms. Sea view balcony rooms available.
Accommodation 74 rooms
Living The hotel has a large heated outdoor pool and a small children’s pool in the beautiful gardens. Spa, fitness club with indoor pool. Hotel bar with entertainment in the summer.
Facilities Spa, indoor & outdoor pool, gym, tennis Dining options B&B/HB Free night offers
“ A traditional family-owned hotel, located on one of the island’s best beaches and set in five acres of beautiful gardens.”
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Jersey St Brelade
La Place Hotel
La Place Country Cottages
A beautiful 17th century country house, situated in the tranquil Jersey countryside.
La Place Hotel’s self-catering option, these luxury cottages are in the style of a traditional Jersey courtyard.
At a glance
At a glance
From £870pp for 7 nights B&B
From £895pp for 7 nights s/c
Location St Brelade
Location St Brelade
Getting there 5 mins from airport
Getting there 5 mins from airport
Accommodation 38 rooms
Accommodation 12 cottages
Facilities Award-winning restaurant, pool
Facilities Fabulous location, award-winning hotel restaurant, pool
Dining options B&B/HB
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Dining options Self-catering
Jersey St Brelade’s Bay/St Aubin’s
Dolan Hotels “Dolan Hotels is one of the longest established hotel groups on Jersey, offering four star accommodation, all in fabulous locations on the south coast.”
The Golden Sands
Somerville Hotel
Cristina Hotel
Situated on St Brelade’s Bay, this welcoming hotel takes full advantage of its panoramic sea views and proximity to the beach.
With a country house feel, the Somerville Hotel is set amongst lovely gardens, overlooking St Aubin’s village.
This hilltop hotel has a panoramic vista over St Aubin’s Bay and is surrounded by woodland.
At a glance
At a glance
At a glance
From £670pp for 7 nights B&B
From £800pp for 7 nights B&B
From £705pp for 7 nights B&B
Location St Brelade’s Bay
Location St Aubin’s
Location St Aubin’s
Getting there 10 mins from airport
Getting there 10 mins from airport
Getting there 12 mins from airport
Accommodation 62 rooms
Accommodation 59 rooms
Accommodation 63 rooms
Facilities Right on the beach, café bar & restaurant
Facilities Award-winning restaurant, pool
Facilities Panoramic views, sun terrace
Dining options B&B
Dining options B&B
Dining options B&B
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Jersey St Helier
Grand Jersey Hotel and Spa At a glance Jersey’s historic seafront hotel located on St Helier’s esplanade with sweeping views over St Aubin’s Bay.
From £935pp for 7 nights B&B
Location St Helier
Accommodation
Getting there 15 mins from airport
Classic rooms have a queen bed with inland view (some with frosted windows) and Double Deluxe Park View rooms offer views over the park with king-size bed. Ocean View Classic rooms have stunning views over St Aubin’s Bay and the larger Ocean View Deluxe rooms can accommodate an additional child.
Accommodation 108 rooms Facilities Elemis Spa, indoor pool, 3 restaurants Dining options B&B/HB
Living At the heart of the hotel is a luxurious pampering spa with treatments featuring Elemis, with an indoor pool, spa pool, sauna and steam room. A choice of several dining options include The Terrace, for summer alfresco drinks and casual dining, Victoria’s informal brasserie and the Champagne Lounge for an indulgent afternoon. A must is Tassili, the four AA-Rosette restaurant for exquisite fine dining.
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“ Perfect for couples looking for luxury and a beachfront setting whilst only a stone’s throw from the lively centre of St Helier.”
Jersey St Helier
Pomme d’Or Hotel At a glance A good location in the centre of town with a reputation for excellent service, the Pomme d’Or is one of Jersey’s most famous hotels.
From £825pp for 7 nights B&B
Location St Helier
Accommodation
Getting there 20 mins from airport
Different room types available including Superior Harbour view rooms and Premier rooms with views over Liberation Square and St Helier Yacht Marina.
Accommodation 143 rooms
Living The hotel offers an elegant restaurant and the stylish Café Bar. Guests at the Pomme d’Or Hotel can enjoy the Leisure Club and Aquadome, situated a short stroll away at the Merton Hotel, including a pool with water slides, spa pools, sauna and steam room as well as a fitness centre. These facilities are available complimentary, throughout the year, to all guests of the Pomme d’Or.
Facilities Good location in centre of town Dining options B&B/HB Free night offers
“ This is a historic and much sought after hotel that has a real buzz about it, popular with visitors and local residents alike.”
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Jersey St Helier/St Saviour
Best Western Royal
Merton Hotel
Ideally located a few minutes’ walk from the pedestrianised shopping area of St Helier and one of the longest established hotels in Jersey.
A lively hotel, close to the centre of St Helier and with excellent leisure facilities and entertainment for families, couples, groups or solo travellers.
At a glance
At a glance
From £885pp for 7 nights B&B
From £760pp for 7 nights B&B
Location St Helier
Location St Saviour
Getting there 25 mins from airport
Getting there 25 mins from airport
Accommodation 89 rooms
Accommodation 286 rooms
Facilities AA Rosette restaurant, guests can use pools at nearby Monterey Hotel
Facilities 4 dining options, kids club, pool, gym
Dining options B&B
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Dining options B&B/HB Early Booking Offer
Guernsey Truly British with a French flair. Guernsey and her neighbouring islands of Herm, Sark and Alderney provide beautiful little cameos. The island is steeped in history and there are many reminders of the German Occupation (The Channel Islands were the only part of the British Isles successfully invaded by the Nazis). Local crab, lobster and prawns regularly feature on restaurant menus, and the food is so good that French visitors often sail over for their dinner! A great time to visit Guernsey is during the Tennerfest festival, a six-week slice of foodie heaven in October-November. The island attracts families seeking a traditional holiday with fabulous beaches and a wide range of activities. Couples are discovering that Guernsey is an increasingly fashionable place, boasting romantic hideaways and stylish restaurants. You can easily enjoy day trips to the nearby Islands of Herm (only 20-minute boat crossing), Sark (50-minute boat crossing) and Alderney (one-hour boat crossing).
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Poole Ferry from Poole/Portsmouth to St Peter Port
FRANCE
Flights from and to the UK and Alderney
La Grève
Richmond
COBO BAY
Ferry to Alderney
LIHOU ISLAND
Ferry to Herm
St Peter Port GUERNSEY
Ferry to Sark
ROCQUAINE BAY
Ferry to Jersey
St Saviour Pleinmont
FERMAIN BAY
Flights to Jersey
MOULIN HUET BAY
Getting to Guernsey • Condor Ferries operate a yearround service from Poole (fast) and Portsmouth to Guernsey. Travel on foot or take your car. • You do not need a passport to travel to the Channel Islands (although photographic ID is required).
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A Few Things You Should Know • Some hotels have limited or no parking in St Peter Port. • Public car parks in St Peter Port require a parking clock, which can be purchased locally or on the ferry.
Things to see and do on Guernsey Guernsey is the second largest of the Channel Islands located just 27 miles west of the Normandy coast. Well known for its beaches like Cobo Bay and its coastal cliffs, this hidden gem is less than an hour from the UK. There is so much to explore. Why not venture further and add a few extra nights in Jersey. We can arrange this for you as Jersey is easily accessible - just a one or two hour ferry journey (dependent on vessel).
St Peter Port And The East
The North Coast
The island’s charming capital, is the departure point for ferries. Discover waterfront bars, cafés, restaurants and small smugglers’ passageways that lead to the centre of town.
Wide expanses of white sand open up on the north beaches, giving a true wild and rugged feel.
Beaches are spectacular in Guernsey.
Watersports, sea safaris, Castle Cornet, Saumarez Park, Candie Gardens, and the self-guided Guernsey Literary and Potato Peel Pie Society Walking Tour.
The South Coast
To see and do
This coastline offers secluded bays and picturesque harbours. Bird watchers will enjoy spotting various breeds including Cormorants and Peregrine falcons. A must see is the German Military Underground Hospital, the largest remaining structure from World War Two.
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Guernsey St Peter Port
The Old Government House Hotel & Spa With its unique and rich heritage, this is the most historic hotel in the Channel Islands and part of the Red Carnation Hotel Collection.
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At a glance From £1140pp for 7 nights B&B
Location St Peter Port
Accommodation
Getting there 15 mins from airport
Spacious rooms and suites all individually designed reflecting the historic nature of this elegant hotel. Sea view rooms and rooms with balconies are also available.
Accommodation 60 rooms
Living
Dining options B&B/HB
A choice of dining options are on offer including The Brasserie Restaurant serving seasonal produce, The Curry Room or dine alfresco in The Olive Grove. Afternoon tea is also served here overlooking the gardens. Two bars to enjoy. A sumptuous spa offers relaxing treatments, a sauna, steam room, whirlpools and relaxation suite.
Free night offers
Facilities 3 restaurants, pool, spa
“ The only five-star hotel on Guernsey, The Old Government House Hotel & Spa overlooks manicured gardens with views across St Peter Port and beyond to the sea.”
Guernsey St Peter Port
Duke of Richmond At a glance Part of the boutique Red Carnation Hotel Collection, the hotel prides itself on its unparalleled service and attention to detail. Superb dining with fresh local seafood a real speciality. Accommodation Comfortable rooms and Suites to choose from - some with sea views and balconies all individually designed to impress.
Living A quiet seaside retreat, yet just a short stroll down a gentle hill to the heart of St Peter Port,The Duke of Richmond is a popular hotel. Enjoy fine dining at The Leopard Bar & Restaurant with a large conservatory and The Terrace to enjoy alfresco dining. The Zebra bar for evening drinks.
From £980pp for 7 nights B&B
Location St Peter Port Getting there 15 mins from airport Accommodation 73 rooms Facilities Quiet location, pool Dining options B&B/HB Free night offers
“ The hotel enjoys a quiet town location, overlooking a park and offering impressive views across the sea.”
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Guernsey St Peter Port 34
La Fregate
The St Pierre Park Hotel
On a hill overlooking St Peter Port, this 18th century manor house hotel boasts a modern boutique feel.
Set in 35 acres of parkland, enjoy a truly relaxing stay with a luxurious spa and 9-hole golf course.
At a glance
At a glance
From £1265pp for 7 nights B&B
From £940pp for 7 nights B&B
Location St Peter Port
Location St Peter Port
Getting there 15 mins from airport
Getting there 10 mins from airport
Accommodation 22 rooms
Accommodation 131 rooms
Facilities Quiet location, panoramic harbour view
Facilities Spa, 9-hole golf course, suites with private hot tub
Dining options B&B
Dining options B&B/HB
Guernsey St Peter Port
Sarnia Hotels “This long established family-run hotel chain offers three beautiful town house hotels, all in prime locations. Each with its own unique character and ambience.”
Hotel de Havelet
Les Rocquettes Moores Hotel
Located on a hill on the outskirts of St Peter Port, this Georgian house hotel overlooks the harbour and Castle Cornet.
Once a country mansion, Les Rocquettes is located on the outskirts of town with ample free parking and the hotel is on the main bus route.
Suited for those who like to be in the hub of the town, just a few minutes’ walk from the marinas, shops, and restaurants.
At a glance
At a glance
At a glance
From £855pp for 7 nights B&B
From £755pp for 7 nights B&B
From £805pp for 7 nights B&B
Location St Peter Port
Location St Peter Port
Location St Peter Port
Getting there 12 mins from airport
Getting there 12 mins from airport
Getting there 15 mins from airport
Accommodation 34 rooms
Accommodation 50 rooms
Accommodation 46 rooms/3 suites
Facilities 2 restaurants, bar, garden, indoor pool
Facilities Restaurant, bar, indoor pool & gardens
Facilities Choice of dining options, bar, gym
Dining options B&B Free night offers.
Dining options B&B Free night offers.
Dining options B&B/HB Free night offers.
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Guernsey St Peter Port/St Saviour
Fermain Valley
Les Piques Country Cottages
Located in a glorious wooded valley above Fermain Bay, the hotel is about a five minute drive to St Peter Port and has a complimentary shuttle service.
A rural retreat, these self-catering cottages are adjacent to a listed farmhouse and are traditional in design.
At a glance
At a glance
From £750pp for 7 nights B&B
From £670pp for 7 nights S/C
Location near St Peter Port
Location St Saviour
Getting there 10 mins from airport
Getting there 5 mins from airport
Accommodation 45 rooms/ 4 tree houses
Accommodation 9 cottages
Facilities Choice of 4 restaurants, indoor pool, 27-seat cinema Dining options B&B 36
Facilities Well appointed cottages with one to three bedrooms, tennis Dining options Self-catering
Alderney, Herm & Sark These little known treasures are all easily accessible via Guernsey and each unique. Offering peace and tranquillity, beaches, wildlife and leisurely walks. Alderney The third largest Channel Island and 10 miles off the French coast, Alderney boasts cliff walks, fortresses, World War Two batteries and a nine-hole golf course. Sandy beaches, cobbled streets, bars, restaurants and eclectic shops. A great time to visit is early August when the annual Alderney Week festival takes place.
Sark The smallest of the Channel Islands, Sark is car-free. Getting about is on foot, by bicycle or horse drawn trap. La Seigneurie gardens are worth a visit and the Avenue is home to cafés, restaurants and souvenir shops. A ferry service operates to and from Guernsey.
Herm A tiny island (car-free) with masses of wild flowers and the famous white Shell Beach, which you can walk around in around two hours. The beaches are idyllic. Many events throughout the year to enjoy. A ferry service operates to and from Guernsey.
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ALDERNEY GUERNSEY
HERM SARK
FRANCE
JERSEY
Flights from Southampton
SARK ALDERNEY
Ferry from Guernsey
HERM
Flights from Guernsey
Ferry from Guernsey
Getting to Alderney, Herm & Sark • You do not need a passport to travel to the Channel Islands (although photographic ID is required).
• Dogs can travel on Condor ferries, Trident ferry to Herm and Sark Shipping.
• A pet passport is not required for travel from and to the UK.
• All these islands are accessible from Guernsey. If you want to combine with Jersey, you will need to travel via Guernsey.
Things to see and do Alderney lderney Railway, A Alderney Lighthouse, walks, fortresses, wildlife Sark Sark Museum, La Seigneurie Gardens, star gazing, horse & carriage tour Herm Shell Beach, kayaking, paddleboarding, diving, walks
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Sark
Stocks Hotel At a glance A beautifully refurbished country house hotel in a secluded wooded valley in the centre of the island, providing a luxurious stay in a beautiful setting.
From £500pp for 3 nights B&B
Location Sark Getting there 15 mins from port
Accommodation
Accommodation 23 rooms
Ensuite standard, superior rooms and suites, each individually designed and exquisitely decorated using sumptuous fabrics and solid oak rustic furniture. Some rooms have baths, others showers.
Facilities Pool, restaurant and bar
Living Family-run and personally managed, the hotel has been an integral part of Sark’s history for centuries. Indeed, it was once a farm, and the oldest part of the building dates back to 1741. The hotel has a variety of vehicles ranging from an original 1850’s vintage Ferrari Victoria carriage, to a wagonette and a large van. A taxi-carriage can be arranged to meet you on arrival and take you to Stocks, or if you would like an idyllic and more leisurely day, we can arrange a tour of the island, perhaps with a picnic hamper and bottle of Champagne.
Dining options B&B Free night offers
“ The most enchanting and carefree way to explore car-free Sark, and indeed the best introduction to the island, is a private tour by horse and carriage using Stocks’ own livery stables.” 39
Herm & Alderney
The White House Hotel
Braye Beach Hotel
Set in beautiful gardens, this is the only hotel on the island and a place of old-fashioned elegance.
A stylish boutique hotel on the edge of Alderney’s best sandy beach, and close to the town of St Anne.
At a glance
At a glance
From £490pp for 3 nights B&B
From £467pp for 3 nights B&B
Location Herm
Location Alderney
Getting there 5 mins from port
Getting there 10 mins from port
Accommodation 40 rooms
Accommodation 27 rooms
Facilities Tranquil vibe, pool, AA Rosettes restaurant
Facilities Beach bar & terrace, Brasserie, The Vaults Steakhouse
Dining options B&B
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Dining options B&B
Getting there Flight information Below, you will find details of the flight possibilities to our Closer to Home destinations. Due to the sheer number of flights, we cannot show every departure. However, this table will show you most of the regional airports, and we can advise you of schedules. We are able
to book virtually any flights from any airport, including connecting flights where necessary. All of our prices include one piece of hold baggage. Please note flight supplements may apply.
Fly to your chosen destination Alderney
Guernsey
Jersey
St Mary’s
Alderney Belfast Birmingham Bristol Dublin East Midlands Edinburgh Exeter
Your departure airport
Glasgow Guernsey Jersey Land's End Leeds Bradford Liverpool London Gatwick London Heathrow London Luton Manchester Newcastle Newquay Norwich Southampton
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The holidays in this brochure are advertised and operated by Atkins Travel Limited trading as ‘Prestige Travel’, a fully bonded tour operator. Our flight based holidays provide full financial protection by way of our Air Travel Organiser’s Licence number (ATOL) 2509 issued by the Civil Aviation Authority, Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email: claims@caa.co.uk. When you buy an ATOL protected flight or flight inclusive package from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. Please see our booking condition 17 for information, or for more information about ATOL go to: www.caa.co.uk. Atkins Travel Ltd is a member of ABTA and our package holidays that don’t include a flight are protected by means of a bond held by ABTA The Travel Association, 30 Park Street, London, SE1 9EQ www.abta.com. In the unlikely event of our insolvency, the CAA or ABTA will ensure you are not stranded abroad or will arrange to refund any money you have paid to us for an advance booking. The contact details for Atkins Travel Limited are Office 11 Haviland House, 17 Cobham Road, Ferndown Business Park, Dorset BH21 7PE (‘the Company’s Office’), enquiry@prestigetravel.co.uk, 01425 480 400. Our office hours are 09.00am-5.00pm Monday to Saturday. 1. We want you to have an enjoyable holiday and so that there is no misunderstanding you should carefully read the following terms and conditions as these will apply to any contract you make with us. 2. We reserve the right to alter the price of any of the holidays shown in our brochure. You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. 3. The contract is between Atkins Travel Limited (‘the Company’) and the person making the booking and/or the person(s) on whose behalf the booking has been made (‘the Client’). 4. In order to confirm a booking we will require you or our authorised agent to: (a) send us the appropriate deposit, the amount of which will vary and this will be confirmed at the time of booking. See Clause 12(d). (b) A contract will exist between the Company and you when you pay a deposit/full payment to the Company or its agent or the Company has verbally confirmed the booking and you confirm with the Company that you have the authority of all persons named to contract on their behalf the services requested. 5. The balance of the holiday price shall be paid by the date to be advised but in any event shall not be more than twelve weeks prior to your departure. 6. If the deposit and/or balance is not paid in time, we shall cancel your travel arrangements. If the balance is not paid in time we shall retain your deposit. 7. Once you have booked, whatever happens to the value of the Pound, the price of your holiday will not be subject to any currency surcharges or refunds due to the bank contracts we have in place. (a) The price of your holiday is, however, subject to surcharges or reductions on the following items: the price of the carriage of passengers resulting from changes to the cost of fuel or other power sources, and the level of taxes or fees imposed by third parties including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports. However there will be no change within 20 days of your departure. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes any amendment charges. You will be charged for the amount over and above that. If this means that you have to pay an increase of more than 8% of the price of your travel arrangements, you will have the option of accepting a change to another holiday if we are able to offer one (if this is of equivalent or higher quality you will not have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. Should you decide to cancel because of this reason, you must exercise your right to do so within 14 days from the issue date on your final invoice. Should the price of your holiday go down due to the changes mentioned above, then any refund due will be paid to you. We will deduct from this refund our administrative expenses incurred. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.
Period before departure date
Compensation due payable per person
More than 84 days
NIL
Between 29 and 83 days
£10
Between 15 and 28 days
£15
Between 8 and 14 days
£20
7 days or less £25 (d) The provisions of clause (c) will not apply in the event of a major change or cancellation due to any cause beyond the Company’s control, the consequences of which could not have been avoided even if all reasonable measures had been taken. The following shall be regarded as causes beyond the Company’s control: (i) Act of God, explosion, flood, fire or accident. (ii) War, terrorism or any threat thereof, insurrection, civil disturbance. (iii) Any government or local authority restrictions or regulations. (iv) Strikes or other industrial actions (or threat thereof). (v) Weather conditions, epidemic or pandemic illness. (e) We will confirm the airline/ferry company identity when you book. If it changes we will advise you. This may be at the airport on the day of departure. A change of airline/ferry company is a minor change to your holiday, as is an alteration of less than 12 hours to the outward/return flight or change of accommodation to the same or higher standard. 10. (a) The Company will consider any reasonable request by you to amend or vary the terms of your travel arrangements but shall not be under any obligation to comply with such a request. Charges will be kept to a minimum, in some cases this may mean amendment or replacement cost of airline tickets. Any request for changes to be made must be in writing from the person who made the booking or your travel agent. (b) In the event of a reduction by you in the number of persons taking a self contained apartment or hotel room (or hire car) the Company may need to charge for any beds, transfers or seats unused as a result of that reduction. Please ask for a price. (c) You can transfer your booking to another person, who satisfies all the conditions that apply to this booking, by giving us notice in writing as soon as possible and no later than seven days before departure. Both you and the new traveller are responsible for paying all costs we incur in making the transfer. 11. (a) All reasonable steps to ensure that the holiday is not cancelled or altered as a result of overbooking by hotels will be made by the company. (b) If the hotel is overbooked (despite the Company’s reasonable efforts) and the Company is aware of such overbooking before your departure the Company will immediately inform you and offer the choice of an alternative holiday of at least comparable standard (if available) or of a full refund of all monies, payable within 10 days of you requesting such refund and compensation will be payable in accordance with Clause 9 (c). (c) If the Company does not know of the overbooking of the hotel before your departure you shall on arrival at your destination be offered alternative accommodation. If the alternative accommodation is inferior to that originally booked the Company shall also offer reasonable compensation for disturbance. 12. (a) You may cancel the holiday at any time. The Company will charge you the cancellation fees set out below. Please note the exceptions to these charges set out in (d) below. A cancellation by you must be in writing signed by the person who made the booking or sent the email acceptance and sent to the Company’s Office and acknowledged by the company. (b) The Cancellation charges (expressed as a percentage of the confirmed holiday price) are as follows: Period before scheduled departure date during which written cancellation is received by the Company:
Amount of cancellation charge
More than 84 days
Deposit/initial payment
Between 83 and 31 days
50%
Between 30 and 15 days
75%
8. As we plan your holiday arrangements many months in advance we may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time. You will be informed without delay of a cancellation (for any reason) by the Company and on such a cancellation except where it occurs due to non payment by you, the Company will offer you the choice of an alternative holiday of at least comparable standard (if available) or a full refund of all monies, payable within 10 days of you requesting such refund. Compensation may be payable on a sliding scale. See No. 9 (c).
14 days or less Also see (d) below.
100%
9. (a) A major change to the contract is one which would involve a significant change to the holiday (e.g. a significant change in resort).
(d) Some properties may demand part or full payment even if a holiday is cancelled. Additionally if we have bought aircraft seats in from another tour operator or a public airfare for you once you confirm your intention to travel, we are committed to pay for those seats or hotel rooms in full. If, therefore, you cancel your holiday at any time after booking, you will be/may be liable for the cost of those seats or hotel rooms in part or full. In these circumstances we, and therefore you, are bound by the booking conditions of the other supplier. We will also require an increased deposit, the amount will be advised at the time of booking. We will remind you of any exception at the time of booking your holiday.
(b) If the Company makes a major change after it has confirmed the booking the Company will immediately inform you and offer the choice of an alternative holiday of at least comparable standard (if available) or cancelling and receiving a full refund of all monies, payable within 10 days of you requesting such refund. Please read any notification of changes carefully and respond promptly as if you do not respond to us within the timescale given your booking may be cancelled. (c) Subject to (d) below if the Company cancels, or makes a major change and you accept a refund rather than an alternative, after the date of payment of the balance of the holiday price it will in addition to the choice offered in sub-paragraph (b) of this clause compensate you as follows:
(c) You can cancel your booking without paying cancellation charges if the performance of your package, or the carriage of passengers to your destination, is significantly affected by unavoidable and extraordinary circumstances occurring at your destination. In such circumstances, we will arrange for your booking to be terminated and for you to receive a full refund. We will observe advice provided by the UK Foreign & Commonwealth Office.
13. The Company shall not be obliged to claim compensation for nor to make any allowances or refund for lost or expired or unendorsed tickets, hotel coupons, or vouchers for any service or accommodation booked. But if any allowance or refund is obtained by the Company it will pass the same on to you less any expenses reasonably incurred in obtaining it. 14. We will make your holiday arrangements with every care. We cannot, however be responsible for any damage or loss of your luggage or other property unless caused by any of our staff or suppliers. We cannot be responsible for any fatal or other injury or illness unless
42
caused by the negligence of any of our staff or suppliers whilst on duty. You must inform us without undue delay of any failure to perform or improper performance of the travel services included in this package. If any of the travel services included in your package are not performed in accordance with the contract, or are improperly performed, by us or the travel service suppliers, and this has affected the enjoyment of your travel arrangements, you may be entitled to an appropriate price reduction or compensation or both. We will not be liable where any failure to perform or improper performance of the travel services is due to: you or another member of your party; or a third party unconnected with the provision of the travel services in the package and is unforeseeable or unavoidable; or unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. 15. All arrangements made by or through the Company in connection with the booking are subject to the contractual terms of the suppliers providing the services that make up your booking. These terms are incorporated into this contract and may limit or extinguish your right to compensation. Further, we are to be regarded as having the benefit of any limit on compensation contained in the relevant international convention. These limit liability for death, injury and loss or damage to baggage. Copies of the contractual terms and international conventions are available on request. 16. If you’re in difficulty whilst on holiday and ask us to help we will provide appropriate assistance, in particular by providing information on health services, local authorities and consular assistance; and helping you to find alternative arrangements and any necessary phone calls/emails. You must pay any costs we incur, if the difficulty is your fault. 17. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. 18. We do not run or control or have any other involvement in any excursions in our holiday destinations and we have not inspected them in any way. All excursion providers are entirely independent of us. If you buy any excursion(s) whilst on holiday, the contract will be between you and the excursion provider. The excursion(s) will not form part of the package or of your contract with us. We cannot accept any liability in relation to any excursion(s) and the acceptance of liability for contracted holiday arrangements in our booking conditions will not apply to them. 19. In the unlikely event of any dissatisfaction with the accommodation or any of the services provided during your holiday the matter must be reported immediately to the local representative or agent of the Company AND the hotelier so that action can be taken to remedy the problem. If we have not been given the opportunity to rectify the complaint at the time this may affect your rights. If the problem is not resolved satisfactorily during the holiday you should submit your complaint in writing to the Company at the Company’s Office as soon as possible after your return home, ideally within 28 days, advising the Company of the action taken and the names of the people to whom the matter was reported. A written report must be obtained from our representative where we have one. Except in personal injury or death claims, our liability shall be limited to three times the cost of the holiday paid to the Company. We are a Member of ABTA, membership number V2715. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www. abta.com. You can also access the Arbitration Service offered by AITO - operated by Dispute Settlement Services (DSS), please ask for details. For injury and illness claims, you can request the ABTA Mediation Procedure and we have the option to agree to mediation. 20. Every effort is made by the Company to give as accurate a description as possible for the hotels, guest houses, villas, apartments and ships in this brochure. All facilities mentioned in the descriptions are generally available for the duration of the brochure but in certain circumstances (particularly in the low and off seasons) their provision may be limited e.g. weather conditions, maintenance, etc. Please note that the provisions of these facilities and any charges imposed for their use are totally outside the control of the Company. 21. These conditions are subject to English Law and the jurisdiction shall rest with the English, Scottish or Northern Ireland courts as appropriate.
Please read this information, only by doing so can both you and we ensure that your Prestige holiday is everything you expect and we wish to provide. We are delighted to offer advice at any time.
Brochure
Our Confirmation
This brochure is issued on the sole responsibility of the tour operator. It does not commit the airline(s) mentioned therein, or any airline whose services are used in the course of the holiday(s).
We will process your confirmation as speedily as possible and will then forward to you or your travel agent a full confirmation and invoice. It is useful to keep this handy, even when on holiday.
Hotel Facilities
Passports
Payment
Throughout this brochure Prestige Travel refers to facilities offered by hotels such as swimming pools, air-conditioning, entertainment programmes, restaurants, children’s clubs, watersports and other amenities. Obviously the availability of all facilities is under the day to day control of the hotel management. Some larger hotels do on occasions host conferences, of which we will be unaware; this may mean restricted or alternative facilities are offered.
You must hold a valid passport with minimum three month validity. Please note that a visa may be required if you hold a non-UK passport. Please read Visa Information. It is now a requirement of most airlines to collect passport details from every passenger. If you are 16 or over and haven’t yet got a passport, our recommendation is that you should apply for one at least 6 weeks before your holiday. The UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this.
Please note that full payment is due 12 weeks before your departure. You can pay for your holiday using any credit card or debit card. For your and our protection and security we require the security numbers on the back of the card and the address the card is registered to.
Air-conditioning and pool heating are not usually on year round, and the dates they operate are subject to hotel management control. We will always try to advise you if any facility is not available. We feel sure you will understand that under these circumstances we cannot guarantee that any such facilities will be available during your stay. If you have a particular interest on holiday, such as tennis or if you will need a children’s club or babysitting, we will be very happy to verify that it will be available for you, before you book. Your needs are important – tell us what they are. Hotel Bedrooms Most hotel rooms are with twin beds but double beds may be available on request. Single rooms may be smaller. Extra beds or infants’ cots are normally available on request but may tend to ‘cramp’ the bedroom. We respectfully remind you that any request for a particular room number or location is just that, a request. The hotel will do its utmost to satisfy the request, but it cannot be guaranteed. We stress that the allocation of rooms is solely within the hotels’ control. Please note should a specific room be requested and it is a higher room category than that booked and confirmed, the additional cost will have to be paid locally. Availability of Hotel Bedrooms Prestige Travel holds an allocation of rooms at most featured hotels and confirmation of your requirement should be immediate. If this is not possible we will email or telephone the hotel, to avoid any delay to our confirmation. Classification of Hotels Hotel classifications quoted are those officially approved in each country. Standards do vary and if you have any doubt as to the suitability of an hotel we are happy to offer advice. Hotel Arrival If you are travelling on an evening flight your hotel room is of course reserved for the night of your arrival. Hotel Check-Out Normally 11.00am but if you prefer a later check-out time we will do our best to assist, although the hotel may make a supplementary charge. Check-in times are normally between 2.00pm-3.00 pm. Flights Prestige Travel prefers wherever possible to use scheduled flights. This we believe reduces the chance of delays or cancellations and you travel as an individual. Some flights can only be altered in an emergency and only at the discretion of the airline, a charge will be imposed. Prepaid seat reservations may in exceptional circumstances have to be changed by the airline when the operating aircraft is altered. In the unlikely event of a flight delay, it is your airline’s responsibility to care for you (once you have checked in) and keep you informed of the extent of the delay, meals and overnight arrangements (if applicable). We are required to collect passenger contact details. In the event of a cancellation, a major delay or if you are denied boarding you may be entitled to compensation and/or a refund from your airline but not an automatic refund of holiday costs from us. For details go to www.caa.co.uk.
Brexit for all the latest information visit: www.abta.com/tips-and-advice/brexit-advice-for-travellers Destination Advice For the latest travel advice from the Foreign and Commonwealth Office check www.gov.uk/travelaware Visa Information If you are a British citizen and hold a valid UK passport you do not generally require a visa to travel to any of our destinations. However, your own particular circumstances (which will not be evident to us) may mean that a visa is required for you or another member of your party. We would strongly urge you to contact the consulate of the country(ies) that you will be visiting to obtain the most up-to-date information before booking with us. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. From 2024 there will be a new EU visa waiver scheme, called ETIAS. When it comes in, you will need to apply and pay for ETIAS online in order to enter the EU. Health At the time of going to press no inoculations were required for any countries in this brochure. Check recommended precautions at: www.travelhealthpro.org.uk The Department of Health website www.nhs.uk/ghic has the latest information about obtaining a Global Health Insurance Card (GHIC). We will make every reasonable effort to advise you of any health rules but must emphasise that it is your responsibility to ensure any such rules are complied with. Illness or pregnancy may require a “fit to fly” certificate from your GP. Please advise us. Reductions for Children Some hotels in this brochure do give excellent reductions or even free accommodation for children. Infants under the age of two years sharing parents’ bedroom will be quoted at time of booking as some hotels may make a hire charge for cots. Our normal charge includes air travel and a standard cot charge. Meals, if taken, will be charged direct by the hotel. In general children 11 years and under sharing parents’ room in hotels (not apartments) are entitled to a discount. Unfortunately children of whatever age occupying adult accommodation are ineligible for these discounts, except where specifically offered. Car seats for arrival and departure transfers can be arranged and will incur a charge. Baby-Sitting Usually notice is needed to book a sitter. Please check their suitability, the cost and the exact service given. Some hotels have minimum stays during peak season. We will advise you of these at the time of booking. Booking a Prestige Holiday It’s so easy! Use your local bonded travel agent, book online at prestigetravel.co.uk or call us on 01425 480400. It’s best to book early but we are excellent at late bookings too. The required deposit will be advised at the time of booking – full payment is needed for bookings within 12 weeks of travel.
Alterations If you make changes to your holiday arrangements after booking we will be obliged to pass on additional costs and make a small charge to cover any administrative expenses. Cancellation If you are obliged to cancel your holiday for whatever reason please refer to our Booking Condition No. 12. Prices There will be no currency surcharges on any holiday in this brochure. Please see Booking Condition No. 7 for full details. Your Money When you buy a flight-based holiday, all monies you pay to the travel agent are held by him on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. This is subject to the agent’s obligation to pay it to us. In the extremely unlikely event of our insolvency, any money held at that time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. When you buy a holiday not including a flight, all monies you pay to the travel agent are held by him on behalf of Prestige Travel at all times. When driving abroad Please carry your driving licence, passport and car hire documents (or copies of them) securely at all times. Holiday Price Our prices and any supplements are per person sharing a twin room and are based on return flights from London, unless otherwise stated. Included in our basic holiday price are: • Return flight – including a baggage allowance of one piece unless indicated otherwise on your tickets/itinerary (where included by the airline at no charge). • Accommodation and meal(s) as shown. Breakfast is usually continental. • The appropriate Airport Passenger Duty taxes. • Transfers – from the airport to your accommodation and vice versa. • The assistance of our Representative overseas where applicable. • Special offers. Extras to our basic holiday price: • Supplements – items such as superior, single or seaview rooms, and flight supplements including flight seats, bags and meals need to be added. N.B. If it is a ‘No Single Room Supplement’ period, a transfer cost may be payable. • Returnable Deposit – on apartment holidays –which you may be asked to deposit to cover possible breakages during your holiday. Remember to take out good holiday insurance cover. Licence To Trade The law requires that we must provide financial protection in respect of monies paid to us for package holidays. To comply with this requirement we hold an AIR TRAVEL ORGANISERS LICENCE (ATOL) 2509 and have a bond lodged with ABTA.
Data Protection
The Aito Quality Charter
To process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we and your travel agent need to use the information you provide (such as name, address, passport information, email address, mobile number, any special needs/dietary requirements, etc.).
Prestige Travel is a member of the Association of Independent Tour Operators. The Association represents Britain’s leading independent tour operators and encourages high standards of quality and service. Prestige Travel abides by the Association’s Code of Conduct and adheres to the AITO Quality Charter which can be viewed on www.aito.co.uk. Visit the website to find out more about the Association
We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies, etc. The information may also be provided to public authorities such as customs/immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Area, controls on data protection in your destination may not be as stringent as the legal requirements in this country. We will only pass on your information to providers/suppliers responsible for the provision of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. In making this booking, you consent to this information being passed on to the relevant providers/suppliers. Please note where information is also held by your travel agent, this is subject to your agent’s own data protection policy. We will hold your information, where collected by us, and may use it to inform you of offers in the future or to send you brochures. If you do not wish to receive such approaches in the future, please tell us. Our full privacy policy can be found on our website.
or call 020 8744 9280. THE ASSOCIATION OF INDEPENDENT TOUR OPERATORS – THE QUALITY ALTERNATIVE The air holiday packages and flights in this brochure are ATOL protected by the Civil Aviation Authority. Our ATOL number is 2509. Please see our booking conditions for more information.
100% FINANCIAL PROTECTION
2509
43
prestigetravel.co.uk Reservations 01425 480 400 enquiry@prestigetravel.co.uk
Preferred Places CANARY ISL ANDS MADEIRA ALGARVE SICILY CROATIA MONTENEGRO
Discover Canada & Alaska
HOLIDAYS WITH 100% FINANCIAL PROTECTION
CBP012638
Prestige Travel Office 11 Haviland House, 17 Cobham Road, Ferndown Business Park, Dorset, BH21 7PE