CHAIRMAN'S MESSAGE
MEETING THE CHALLENGE OF CHANGE As we enter March and inch closer to spring, growth is on the minds of many. It’s a season of rejuvenation. And as we reach the two-year mark of the pandemic and overall volatility, there are big changes afoot in the workforce and the workplace.
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IA&B BOARD OF DIRECTORS OFFICERS Richard M. Rankin, CIC, Chair Lancaster, PA
The feature article on page 12 examines the “Great Resignation” and how employers can leverage remote-work offerings to attract and retain talent. For many agencies, a hybrid work environment, blending work-from-home and office work, is here to stay. For others, it may entail outsourcing work to contract employees – such as the service that Work At Home Vintage Experts offers. And for others still, it may mean a new approach to management.
D. Bradley Rosenkilde Jr., Vice Chair Hunt Valley, MD
Bottom line: No matter what form it takes for your agency, change is either upon you or on the horizon. The good news is that we’ve earned our stripes over the past two years and have proven that our industry and our agencies can adapt in crises and grow from challenges. What’s more, the independent agent community is in this together, and we have the resources and advocacy of IA&B on our side. Here’s to change – managing it, finding opportunity in it, and succeeding in it. Best,
Richard M. Rankin Chairman of the Board
MEMBERS Gregory H. Bennett
Sarah M. Brown, CIC, CRM, AFIS Shrewsbury, PA Andrew Enders, Esq.
Harrisburg, PA
Len Gieseler, LUTCF
Pottstown, PA
Jason R. Hess
Coraopolis, PA
Lisa A. Leach Goth, CIC
New Bethlehem, PA
Christopher J. Miller, CIC
Jonestown, PA
Michael A. Papa, CIC, MBA
Hunt Valley, MD
William H. Purdy
Sunbury, PA
Kent Reynolds, CIC
Hagerstown, MD
Jason Rodriguez
Wilmington, DE
Donna Roper
York, PA
Candace Shoupe, AAI, AIC
New Castle, DE
Tara S. Silfies, CPCU
Bethlehem, PA
Robert L. Smyrl Jr., CIC
Hatfield, PA
Michael Thomas
Gambrills, MD
Sheila Wells, CIC, CISR
Rehoboth Beach, DE
J. Marshall Wolff, CIC, CPCU Easton, PA
NATIONAL DIRECTORS Michael P. Ertel Sr. (PIA) Columbia, MD G. Greg Gunn, CIC (IIABA) Lemoyne, PA Diane Hornung Hanby (IIABA) Wilmington, DE
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MARCH 2022
Bel Air, MD
