CHAIRMAN'S MESSAGE

MEETING THE CHALLENGE OF CHANGE

As we enter March and inch closer to spring, growth is on the minds of many. It’s a season of rejuvenation. And as we reach the two-year mark of the pandemic and overall volatility, there are big changes afoot in the workforce and the workplace.

The feature article on page 12 examines the “Great Resignation” and how employers can leverage remote-work offerings to attract and retain talent. For many agencies, a hybrid work environment, blending work-from-home and office work, is here to stay. For others, it may entail outsourcing work to contract employees – such as the service that Work At Home Vintage Experts offers. And for others still, it may mean a new approach to management.

Bottom line: No matter what form it takes for your agency, change is either upon you or on the horizon. The good news is that we’ve earned our stripes over the past two years and have proven that our industry and our agencies can adapt in crises and grow from challenges. What’s more, the independent agent community is in this together, and we have the resources and advocacy of IA&B on our side.

Here’s to change – managing it, finding opportunity in it, and succeeding in it.

Best,

Richard M. Rankin

Chairman of the Board