Chairman's Message

IA&B EDUCATION MEETS EVOLVING EXPECTATIONS

I’m pleased to introduce this issue of Primary Agent, which is dedicated to training and education – one of the tried and true benefits of IA&B membership.

What a wild ride the past three years have been for the entire education field, including professional training in our industry. The pandemic immediately changed our needs and, eventually, our expectations. While in-person classes still have their place, in many cases, the benefits of online and in-house training are paramount.

I’m incredibly proud of IA&B’s commitment to delivering top-notch training and education through all of this. At the pandemic's start, the education team quickly converted classes to online and webinar formats. As restrictions began to lift, the team developed and offered hybrid courses to allow for in-person and online participation. Plus, they provided in-house training at member agencies or carrier locations. IA&B has been nimble in its delivery yet consistent in its quality.

IA&B has received accolades for its work as well. If you haven’t heard, the Big “I” – our national affiliate in Pennsylvania and Delaware – recently bestowed diamond-level Excellence in Insurance Education awards on IA&B … for the sixth consecutive year.

Be sure to take advantage of this award-winning training and education. Learn more about IA&B’s education offerings on the following pages, and as the new year approaches, rely on your association to meet your professional training goals.

Best,

Richard M. Rankin

Chair of the Board