Staff Profile

Get to Know …

Alane Fagan, Member of the IA&B Education Team

Years with IA&B:

13

Role at IA&B:

Aside from supporting our members on a daily basis with their educational needs, I work closely with the best faculty and education consultants in the industry, facilitating their participation at CIC, CISR, CPIA, and licensing courses. I also coordinate our in-house training programs for member agencies – a resource that has been gaining in popularity, especially in the webinar format. And last but not least, I’m lucky to work closely with our fantastic partner companies and solicit their support of our members and industry through sponsorship of our special events.

Best part of your job:

Without a doubt, working with our members and partners. It may sound like a canned response, but it’s anything but that. Being a “people person” at heart, the rapport I’ve developed with so many members and partners is what makes my job fun. And oh yeah, I like my co-workers, too. We’re very fortunate to have a relaxed, productive, and fun workplace environment.

Favorite IA&B memory:

I have lots of great memories. By far my favorite was watching our Education Consultant Jerry Milton chasing after a class participant as he drove away from a James K. Ruble Graduate Seminar in his red convertible. The attendee had signed the final afternoon roster and ducked out of class with 45 minutes remaining. But Jerry was on a smoke break outside, and when he saw the attendee drive by, he moved faster than I could imagine and yelled, “You leave now, you’re not getting CE!” The participant parked his car and returned to class looking very uncomfortable. I laugh every time I relive the moment.

What keeps you busy outside of work?

Spending time with family and friends; they’re the best. Also, I devote much of my time to Honor #25, a non-profit that I established in honor of my youngest son, Jonathan, who we lost in August 2019. It’s definitely a labor of love. You’ll also see me quite often walking my dog Hunter, the cutest little labradoodle on the planet. (If you follow IA&B on social media, you’ll have seen a few Hunter posts.) And this fall I hope to give furniture refinishing a shot. I have pieces from my parents’ home that are in need of a facelift.

You can reach Alane at: 717-918-9198 AlaneF@IABforME.com