CHAIR OF THE BOARD’S MESSAGE
A FRESH START Springtime is always energizing and revitalizing. It’s rebirth and renewal, and this year even more so! We’re emerging from a long winter and, of course, an even longer societal disruption due to the pandemic. But now it’s May! The weather is warming, the golf courses are greening, kids' sports are ramping up, and our everyday lives are regaining a familiar rhythm. In many ways, this spring feels like a fresh start. Let’s take advantage of this energy. For some of us, this may mean improving our agency operations or building a “dream team.” (See page 8 for tips from IA&B’s HR consultant on hiring and retaining top talent.) For others, it may mean helping our communities rebound after COVID-19 or finding ways to support our industry. I am grateful that my friend Mark Monroe talks about the importance of getting involved with IA&B on page 10. As an industry, we have persevered over the past 14 months. Most of our fellow agents have survived, unlike many, many businesses. I have talked with several agents who appreciate this industry and its staying power throughout these most difficult times. But now it’s time to focus on the future and harness the energy of this moment, to help our insureds and their businesses come back. A successful tomorrow depends upon our actions today. Let’s find ways to partner, to encourage and support them, and to be properly staffed to make it happen. Respectfully,
INSURANCE AGENTS & BROKERS 5050 Ritter Road | Mechanicsburg, PA 17055 191 Main Street | Annapolis, MD 21401 800-998-9644 | IABforME.com
IA&B BOARD OF DIRECTORS OFFICERS Craig S. Mader, Chair Crofton, MD Richard M. Rankin, CIC, Vice Chair Lancaster, PA
MEMBERS Gregory H. Bennett
Bel Air, MD
Sarah M. Brown, CIC, CRM, AFIS Shrewsbury, PA E. Stephen Burnett, CIC, ARM Wilmington, DE N. Lee Dotson, CIC, AAI
Wilmington, DE
Andrew Enders, Esq.
Harrisburg, PA
Len Gieseler, LUTCF
Pottstown, PA
G. Greg Gunn, CIC
Lemoyne, PA
Bryan C. Hanes, JD
Hagerstown, MD
Jason R. Hess
Coraopolis, PA
Lisa A. Leach Goth, CIC
New Bethlehem, PA
Christopher J. Miller, CIC
Jonestown, PA
Michael A. Papa, CIC, MBA Hunt Valley, MD William H. Purdy
Sunbury, PA
Jason Rodriguez
Wilmington, DE
D. Bradley Rosenkilde Jr.
Hunt Valley, MD
Tara S. Silfies, CPCU
Bethlehem, PA
Robert L. Smyrl Jr., CIC
Hatfield, PA
J. Marshall Wolff, CIC, CPCU Easton, PA
NATIONAL DIRECTORS Craig S. Mader Chair of the Board
Michael P. Ertel Sr. (PIA) Columbia, MD G. Greg Gunn, CIC (IIABA) Lemoyne, PA Diane Hornung Hanby (IIABA) Wilmington, DE
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MAY 2021
