HONEST, RELIABLE ADVICE BASED ON DECADES OF EXPERIENCE.
SLIDING DOORS
Technology is evolving everywhere in the local bus and coach industry, with the airconditioning market also seeing rapid development
It seems the Australasian bus and coach industry is at an important point currently, with a swathe of new vehicle technology being introduced simultaneously while existing bus knowhow only continues to evolve. While the sector is most certainly being swept up by the zero-emissions transition, and has been for some time, the improvement of technology is being seen in many other spaces, such as in diesel vehicles, seating, doors and air-conditioning.
This edition of ABC highlights this variation within the industry, as the leading HVAC manufacturers in Australasia detail their latest innovations in the same magazine while we look at technological marvels like the Brisbane Metro. It was an exciting conversation had with Brisbane City Council chair of transport Ryan Murphy, who was onboard the first revenue passenger Metro service in October, about the Metro technology and its potential to revolutionise mass transit in Brisbane.
The cover story of this edition also highlights the latest technology on offer, with the local industry’s well-known penchant for collaborating on full display. Both Volgren and Yutong are market leaders in their own right in Australia, but the pair have used a global partnership to introduce a new electric bus to the local market in the form of the Optimus electric body on an E12 chassis. Both the inner workings of Volgren’s latest releases, and the review of the bus conducted by Paul Aldridge on page 30, provide a glimpse into the exciting development Volgren is leading.
When it comes to bus reviews, Paul also pops up again on page 24, showcasing his experience in taking BYD’s new B70 bus for a spin around Melbourne. Make sure to read the review and check out the video via the QR code.
Following this, the resulting insights into the HVAC bus and coach market hold
a similar atmosphere of enthusiasm and evolution, with air-conditioning technology also developing at a rapid pace. While the likes of Queensland Thermo King and Spheros are continuing to enhance their service capabilities for local customers, the latest models coming from Songz and Hispacold underline the rapid growth in the sector. Read about TRS Transit’s dedication to intimate air-conditioning servicing and its installation of technology to keep its technicians safer than ever before.
This month, ABC was also lucky to see the zero-emissions bus revolution in person, with our very own assistant editor Tiarna Condren heading to Deniliquin, NSW for an in-depth look at some of the zero-emissions buses Dyson Group is trialling in the regional town. Her recap on page 36 depicts yet another chapter in a quickly expanding book of the Australasian bus and coach industry’s technological development.
Outside of these stories, Challenger Bus & Coach is going from strength to strength with the addition of a New South Wales sales manager and the evolution of its premises around the nation.
Looking to the future, ABC is launching its third annual Operator Showcase survey, with all bus and coach operators or owners around Australia encouraged to participate to get their company listed in our January magazine. The survey also allows responders to provide their thoughts on the current state of the industry. We look forward to hearing your perspective!
Sean Mortell EDITOR, ABC
The Dream Team
But don’t just take our word for it....
We know we’re biased when it comes to our buses, so we get that you might be a bit sceptical. That’s why we recently had Paul Aldridge from Australasian Bus and Coach TV test out our ‘dream team’ — Yutong’s C12 diesel and the fully electric C12E. His verdict? These buses truly live up to their reputation, setting new standards in comfort, performance, and technology.
Paul had high praise for the C12, noting, “Driving the C12 is incredibly smooth, with everything right at your fingertips. Even with a full load, you feel the strength of the 340-horsepower engine.” He was impressed by its thoughtful design, including features like electric blinds, 360-degree cameras, adjustable air vents, heated mirrors, and ample storage — all crafted with the driver
From electric blinds to 360-degree cameras and USB ports at every seat, Yutong has thought of everything. These buses are built to impress, whether for charter services, school runs, or long-distance travel.
Paul Aldridge, Australasian Bus and Coach TV
pleasure to drive,” he remarked. With a 350 kWh system, regenerative braking, USB ports at every seat, and a sleek European-inspired design, the C12E redefines what it means to travel in comfort while prioritising sustainability.
Paul’s experience with our 'dream team' of buses left us thrilled, and we invite you to see why he was so impressed.
For more information call 1800 YUTONG or contact sales@vdiaustralia.com.au
in the know
04. editorial | sliding doors
Technology is evolving everywhere in the local bus and coach industry, with the air-conditioning market also seeing rapid development
08. news | all aboard
Check out the latest news from around Australia and the world features
20. cover story | volgren DRIVING AHEAD
A year full of milestones and celebrations for Volgren has also seen the bodybuilder unveil exciting new models amid industry-first partnerships and major orders
24. review | byd CHARGING FORWARD
As one of the world’s largest electric vehicle manufacturers, BYD well and truly knows how to make an electric bus that exceeds expectations
27. feature | challenger SERVICE FROM EXPERIENCE
With a history in the Australian bus and coach industry spanning over 30 years, the team at Challenger Bus and Coach have spent decades understanding the needs of the market
30. video review | volgren BEST OF BOTH WORLDS
The combined quality of Volgren’s electric Optimus body with Yutong’s E12 chassis sees zero-emissions bus technology taken to the next level in Australia
32. hvac feature | spheros HEATING BACK UP
As a trusted air-conditioning partner to many in the Australian bus and coach sector, Spheros has proven time and time again its commitment to its customers
34. hvac feature | queensland thermo king CELEBRATING MILESTONES
In 2024, QTK Group proudly marks its 21st anniversary, celebrating not only this significant milestone but also a year of remarkable achievements in the bus and transit industry
36. feature | dysons in deniliquin PLAYING CATCH-UP
As three zero-emissions buses hit the roads in Deniliquin, conversations have stirred around the feasibility of electric vehicles in the country
38. hvac feature | trs transit KEEPING IT COOL
TRS Transit’s emergence in recent years as a popular HVAC service provider is allowing the brand to help growing operators maintain their bus A/C units
40. feature | irizar STEPPING STONE
The Scania Irizar i6 Hybrid is the perfect first step for operators looking to dip their toes into the electric market
42. hvac feature | ausmotor SINGING PRAISES
After grasping a foothold in the Australian HVAC industry, Ausmotor is now paying much more attention to its aftersales support for local bus and coach customers
44. feature | dulux LEADING OFFER
Dulux is a name synonymous with quality in Australia and beyond, and to strengthen its position at the fore front of the local bus and coach industry ambitions Dulux is relaunching it flagship FleetShield Automo tive range
49. column | busnsw SHIFTING GEARS
The 2024 BusNSW member conference moved to Western Sydney in October, with industry members leaving well-informed about the latest updates
51. competition | best bus STRIKING SHOT
The winner of ABC’s Best Bus November, brought to you by VDI Australia, is an electrifying shot of a V-Line bus in front of some insane weather
departments
43. events INDUSTRY EVENTS FOR 2024
Grab your pen and update the diary with the latest industry events
54. factory facts | bus deliveries OCTOBER DELIVERIES
Check out the latest bus and coach supplier sales data collected and recorded for you to review and see how the market fared in October
58. back seat | news BIG PIVOT
After his time working in the media and music sectors came to a close earlier this year, Nic Jones decided to live his childhood dreams by becoming a bus driver on NSW’s Northern Beaches
EXECUTIVE GROUP
COO: Christine Clancy
CEO: John Murphy
Head of Customer Experience: Regina Fellner
EDITORIAL & DESIGN
Managing Editor: Geoff Crockett
e-mail: geoff.crockett@primecreative.com.au
Editor: Sean Mortell
e-mail: sean.mortell@primecreative.com.au
Assistant Editor: Tiarna Condren e-mail: tiarna.condren@primecreative.com.au
Design: Daniel Truong
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Trader Group Sales Manager: Asanka Gurusinha ph: 0423 312 298
e -mail: Asanka.Gurusinha@primecreative.com.au
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Brisbane Metro celebrates successful launch
The first revenue passenger services of the Brisbane Metro ran successfully in October, with locals trying the innovative technology on route 169
Monday mornings can be a tough time for everyone. The early wake-up, the first necessary coffee, the return to work. For Brisbane City Council’s chair of transport Ryan Murphy, the morning of October 21 was a Monday filled with more nerves than usual.
The first revenue passenger service of the Brisbane Metro was running at 6.30am, with Murphy hopping onboard with many others onto the first Metro vehicle to complete the 169 route with passengers on it.
“It’s always nerve-wracking leading up to revenue passengers first taking to a new form of public transport in Brisbane,” Murphy told ABC.
“It was an electric atmosphere – a lot of public transport fans in Brisbane showed up, as did quite a few off-duty drivers. It was an incident free trip and we got lots of positive comments about how quiet and smooth the trip was and how cool the air-conditioning was.
“At the end of the day, it’s a highly advanced bus packed with a lot of new and novel systems and it had clocked 85,000kms of testing on the pilot vehicle alone, so we were confident in the product.”
The nerves were soon eased when
Murphy was joined by plenty of passengers on the initial 169 service. The morning was a day seven years in the making, with Brisbane City Council first starting the Metro project with the goal of producing a rubber tyre light rail system for the city, only for a rapid bus transit set-up to be chosen.
“We’ve worked really closely with Hess, who built the bus, as well as with ABB and Hitachi on the charging side, and our 2,500 operators have been trained on the network and technology to ensure the transition goes as seamlessly as possible,” Murphy says.
“We wanted to find an alternative solution that delivered a light rail-like capacity at a lower cost and with the flexibility of a bus, and found only one vehicle in the world – the Hess LighTram 25.
“Having worked to bring the bus to meet Australian Design Rule (ADR) standards, we have now packed passenger information displays, onboard Wi-Fi and USB charging onto it – we call it the best bus in the world, and that’s because it’s something we’re proud of.”
The initial statistics are already positive, with passenger data
suggesting there’s a 30 per cent uplift on the year-on-year route 169 patronage stats since the Metro service began on October 21.
With little touches added, such as using the voice of Melanie Zanetti (who voices Chilli in hit kids TV show Bluey) for onboard announcements, the Brisbane City Council were able to sit back and enjoy the positive responses – satisfaction scores sat at around 4.8 out of 5 from surveys.
The 169 run is only a temporary one – following the four-week testing phase, the buses will be prepared to run on the M1 and M2 routes.
Extension plans are also on the cards for the Metro, with Murphy and the Brisbane City Council team having a greater goal in mind for the unique Brisbane Metro.
“It’s absolutely critical to have this transport infrastructure in place to provide mass transit for the 2032 Olympic Games in Brisbane,” Murphy says.
“It’s no secret that Queensland’s public transport mode share isn’t where it needs to be when compared to other recent Olympic cities, so this will go a long way towards providing a frequent, reliable and safe service for our city and suburbs.”
ZEB dubbed ‘best ride ever’
Five months in, Transport for NSW’s trials of Zero Emissions Buses (ZEBs) in regional NSW are being hailed as a success
After five months of hitting the roads in regional NSW, the trials of zero-emissions school buses in Armidale and Tweed Heads have received overwhelmingly positive feedback and results.
Dubbed by one student as “the best bus ride ever”, the ZEBs are excelling in all conditions and terrains, attracting positive feedback in a survey of passengers.
“I welcome the enthusiastic support and positive feedback from the Armidale and Tweed communities regarding our zero-emissions bus trials,” NSW regional transport and roads minister Jenny Aitchison says.
“The early trial data shows ZEBs are really living up to their name with zero breakdowns and zero charging issues despite operating in challenging conditions.
“From unsealed roads to steep hilly climbs and temperatures hitting below minus-five degrees Celsius around
tailpipe emissions and showing ZEBs have the potential to thrive in regional areas.”
During school term two and three, the four buses across Armidale and Tweed Heads have collectively clocked up more than 64,000 kilometres on the roads, more than 2,600 hours in charging and have completed more than 25,000 passenger journeys.
Edwards Coaches managing director Brad Edwards says participating in this trial has already given the company a lot of valuable insights into the capabilities of zero-emissions technology.
“Feedback from the drivers and passengers has so far been positive. The trial has provided very promising results showing excellent durability and reliability of these vehicles,” Edwards says.
At the BusNSW 2024 Member Conference in Sydney, Aitchison
of Transport for NSW’s $25 million regional zero-emissions bus trials.
More buses have also started rolling out with three ZEB school buses going to each of Queanbeyan and Deniliquin and one to Narrabri.
The trials will collect data from ZEBs and coaches in different environments, terrain, temperatures and conditions.
Transport for NSW will use that data, along with feedback from passengers, drivers and operators, to make decisions about the best technology for our regions as we plan for a zero emissions future.
“The NSW government remains committed to a greener, more sustainable transport system and, with promising results so far, I am confident the next deployment of regional ZEB trials will further highlight their potential wider application,” Labour spokesperson for Tweed Emily Surval says.
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BIC Chair welcomes NT law
The BIC chair has praised proposed NT legislation to protect bus drivers and other front line workers from assaults
The chair of the Bus Industry Confederation (BIC) and CEO of CDC’s Regional Australia division, Tony Hopkins, has publicly praised the Northern Territory government for newly introduced legislation that is set to protect front line workers.
The legislation is set to ensure minimum mandatory sentences for cowardly assaults on front line workers, with NT logistics and infrastructure minister Bill Yan saying assaults on workers such as bus drivers is unacceptable.
“In the election, the Country Liberal Party (CLP) was given a clear mandate to deliver these changes to keep our community safe. This crime crisis needs a crisis response,” Yan says.
“This includes making spitting on a frontline worker trigger a three-month minimum mandatory sentence.
“Spitting on, punching, kicking or biting police and Territory workers should result in a mandatory minimum sentence, not a get out of jail free card.”
It comes as horrific vision from
inside a Darwin bus shows what front line workers deal with every single day.
In the vision, the bus driver asks the man to turn his music down but, when he’s asked to take his seat, he jumps over the top of the barricade, jumping on the driver’s head while travelling at speed.
“This footage is sickening, and shows just how desperately we need this legislation,” he says.
“No one should go to work and think they might be a victim of a crime like this but it’s the reality for many workers in the Territory and it’s not good enough.”
In response, Hopkins acknowledged the proposed law.
“This is a great start, and I would urge other jurisdictions, if they haven’t already done so, to have the courage and conviction to say ‘enough is enough’ and taken the steps necessary to protect our drivers,” Hopkins says.
“As the CEO of CDC’s Regional Australian division, I would like
to thank the NT government on behalf of my drivers for the steps they are taking to make their workplaces safer.”
Yan will table a petition on behalf of the Transport Workers Union to install fit-for-purpose driver protection screens in all Darwin buses.
“It is shocking that in eight years, the former Labor government spent millions of dollars on pet projects but couldn’t install something as simple as protection screens for drivers,” he says.
“We are already well underway implementing this so bus drivers can do what they’re paid to do, and that’s get Territorians to their location safely.”
The proposed changes mean assaults on front line workers could result in mandatory minimum imprisonment sentences or mandatory Community Correction Orders where currently no mandatory minimum punishment applies.
$6 million for Budgewoi network
Some of the committed funding will go towards enhancing accessibility of bus stop facilities in the area and increasing safety
The Budgewoi transport network is set to undergo a major facelift, with the NSW government committing $6 million to improve Scenic Drive.
Safety will be at the forefront of the improvements, with intersections along Scenic Drive being a key focus.
More than 16,000 motorists, cyclists, pedestrians and bus passengers who use the road daily will benefit from safety and access improvements to be delivered along the section of Scenic Drive between Wills Road and Ourringo Street.
“We want these changes to help create a vibrant centre for Budgewoi with a high-quality transport network, so we’ll be looking at design options that improve the amenity of the local street environment,” minister for Central Coast David Harris says.
“Feedback from residents and other stakeholders is encouraged during this
New
early stage of project development and it will help Transport for NSW get the final plans right so the whole community benefits.”
Some proposed solutions to the network include enhanced accessibility of bus stop facilities, additional pedestrian refuges along the corridor and upgrades to existing active transport infrastructure around Budgewoi Bridge.
The upgrades will also include adjusting the Budgewoi West Village car park entry location at Noela Place intersection, traffic slowing measures at the Alawai Avenue intersection and replacement of the existing pedestrian refuge adjacent Budgewoi West Village with a signalised pedestrian crossing.
“We’ve long advocated for changes to the Budgewoi transport network, and now the first steps are finally being taken to improve transport for people
on the Central Coast,” member for Swansea Yasmin Catley says.
Above:
The funding will help improve Scenic Drive. Image: arliftatoz2205/ stock.adobe.com
ZEB enters Bowen Basin
The ZEB is among the first in Australia to commence operations in the resources industry
Bus operator Kinetic has partnered with Stanmore Resources to roll-out a brand new zero-emissions bus (ZEB) in the Bowen Basin.
One of Australia’s key mining and resources regions, Stanmore’s CEO Marcelo Matos says the new vehicle would provide its Poitrel mine based workforce with transportation, following the vehicle’s official unveiling.
“Transportation of employees presents an opportunity to deliver
Below:
Kinetic is working with Stanmore Resources to introduce the new ZEB. Image: Kinetic
meaningful emission reductions and is part of our broader focus on delivering positive impact,” Matos says.
“This is an exciting step forward and we are pleased to be working with Kinetic to see this new technology being deployed into Central Queensland and Australia.”
Kinetic executive general manager for Central Queensland Marcia Shield says the vehicle was among the first electric coaches to operate in the remote resources-rich regions of Australia.
“We are excited to be adding this electric coach to our resources fleet with the vehicle entering service immediately,” Shield says.
“It has taken substantial planning and co-ordination from Kinetic, Stanmore and other partners to achieve this outcome and there will be valuable
“While it’s great to have community facilities, it’s crucial that they’re accessible to locals – a priority that has been overlooked in the past.
“Locals know their community best, so I encourage everyone to share their thoughts and have their say.”
insights gained as we reduce the reliance on diesel fleets.”
Kinetic now has more than 240 specialist vehicles supporting the resources industry across Gladstone, Mackay, Bundaberg, Perth, Darwin and Olympic Dam along with the Bowen Basin where three ZEBs are now located.
This latest vehicle has an expected range of approximately 400 kilometres per charge and includes industry-leading safety systems including seatbelt alarms, driver eye-closure monitoring and real-time vehicle location tracking.
Shield says the new ZEB features a unique Stanmore livery helping to promote both sustainability and safety with the rear of the vehicle featuring a wide-load campaign message in partnership with the Road Accident Action Group.
VOLGREN, SIMPLY RELIABLE
At Volgren, we are dedicated to providing innovative, sustainable, and reliable transport solutions. Our buses are renowned for their reliability, undergoing rigorous quality control to ensure exceptional performance and longevity.
When you buy a Volgren, you’re not simply buying a bus, but the trust that you are getting a cutting-edge technology product, effective service and product support, and the certainty that all promises made will be delivered.
As we celebrate our 45th anniversary this year, we thank all of our people, amazing customers, and business partners. You are the reason for Volgren’s existence, and we thank you for being part of this amazing journey with us. Stay tuned to know the newest additions to our Zero Emission Bus portfolio. Visit us: www.volgren.com.au @volgrenaustralia
Bendy bus recall impacts Northern Beaches
The 39 articulated buses have been temporarily pulled from service in NSW, with an MP calling for double-decker buses to replace them
A mass recall of Transport for NSW (TfNSW) articulated ‘bendy’ buses from late September has added to service delays for school students and commuters in NSW’s Northern Beaches area.
According to the Manly Observer, 39 articulated 2005-2006 Volvo B-12 BLE model buses have been removed from service due to cracks in connecting plates.
This has impacted Northern Beaches routes like the 199, 144, 165X, 170X, 154X, 173X and 180X, as well as some school services.
Wakehurst MP Michael Regan says he wants the state’s transport minister Jo Haylen to quickly buy more modern
double-decker buses as a solution to current fleet problems.
“We know electric articulated buses are years away, but double-deck buses, which are fuel-efficient and compliant with modern emissions standards, are available now,” Regan says.
“The solution is clear: bring in more modern, euro-standard emission compliant double-deck buses now, and remove these dirty diesel bendy buses from our streets.”
Volvo Buses Australia says it will continue working with the likes of TfNSW to ensure the buses are fixed and returned to service.
“Volvo Buses Australia is working closely with TfNSW to understand
direction in line with our core values of quality and safety,” Volvo Buses Australia general manager Mitch Peden told ABC.
Innovation celebrated at 2025 Sustainability Awards
Three of the world’s biggest bus manufacturers have been celebrated for cutting-edge technologies that are shaping the future of mobility
Sustainability in the bus industry was celebrated during the FIAA gala night in Madrid last month, with Solaris, Scania and MAN taking home 2025 Sustainable Bus Awards.
This international award, judged by a panel of 10 journalists from 10 different countries, acknowledges the cutting-edge technologies that are
Below: Urban Category
Winner: Solaris
Urbino 12 Electric
Image: Solaris
Already one of the best-selling electric bus’ across the continent, the 2024 update of the Urbino 12 Electric features increased flexibility, with multiple drivetrain options and optimised battery capacity, thanks to the new High Energy packs.
Judges ruled that one of the key reasons for Solaris’ triumph at the bus awards lies in its drivetrain versatility, with the Polish OEM being the only bus manufacturer offering the choice of different types of traction motors (in-wheel and central) on the same model.
MAN took home gold for the Intercity category with the MAN Lion’s City 12 E Low Entry, which responds to the growing demand for low-entry buses in the European market, offering the perfect balance between urban and intercity transport.
Powered by a 160kW synchronous
electric in-house motor and equipped with a maximum battery capacity of 480kWh, the bus delivers outstanding performance and zero-emission operations, making it an ideal choice for both city and regional routes.
The Scania Touring LNG/LBG won big in the Sustainable Bus Awards Coach category, standing out for its innovative use of Liquefied Natural Gas (LNG) as well as the ability to run with Liquefied Biogas (LBG) as a sustainable fuel alternative.
This long-distance coach is equipped with Scania’s renowned gas-powered engine, which offers excellent fuel efficiency while significantly reducing CO2 emissions compared to traditional diesel models. The vehicle is paired with the 12-speed Scania Opticruise transmission, known for its smooth gear transitions and driving comfort, particularly on long-haul journeys.
Thousands enjoy transport cap
The Auckland initiative aims to make taking public transport more attractive and ease pressures during the cost-of-living crisis
Since launching the $50 public transport cap, over 20,000 Aucklanders have hit their cap and seen savings.
Rolled out to encourage more residents to jump aboard public transport, the fare cap means that travel on AT buses, trains and inner harbour ferries is capped at $50 over seven days.
“It’s great to see that over 20,000 people have already reached the cap, saving them money on their public transport journeys,” Auckland mayor Wayne Brown says.
“This is a great example of how things should work, with council setting strategy and direction and AT implementing it.”
Public transport customers do not need to do anything to start receiving the seven-day cap beyond tagging on and off with their AT HOP card as usual. They will know they have reached the cap when they see a $0.00 fare on the HOP card reader.
Franklin Ward councillor Andy Baker says the fare cap is a “game-changer”.
“The feedback I’m hearing is that some people are saving upwards of $20 per week. The price certainty makes taking public transport more attractive and budgeting easier, which is welcome in a cost-of-living crisis,” Baker says.
to encourage more public transport patronage across the services, with increased service frequency and new payment methods rolling out.
“This builds on work we are doing across the board to encourage Aucklanders to mix their go and get on board public transport,” Auckland Transport director of public transport and active modes Stacey van der Putten says.
The $50 PT cap is having positive results in Auckland. Image: Kinetic
“We now have 40 frequent bus routes compared to just nine in 2016, more electric buses than any city in Australasia, ferries are returning to
PROFESSIONAL REFINISHING
75 intersections with bus booster technology.
“And these changes are making a difference, there’s been a 22 per cent increase in public transport trips compared to last year.
“Contactless payments are coming later this year, City Rail Link is on the way, the Eastern Busway is moving forward and we have four world-leading electric ferries being built.”
The fare cap period runs for a week, expiring at 11:59 pm seven consecutive days after the initial HOP card tag on.
Wheels in motion
While it can’t be denied that some movement has occurred within bus and coach in recent years, significant, meaningful change continues to challenge the industry. The Bus Industry Confederation team aims to be that outside force
IMAGES BIC
To this end, we have been putting our own wheels in motion over the last year, bolstering connections and augmenting our knowledge base to better manoeuvre into a position of influence, enabling us to enact the kind of change the sector has been missing. Here’s some of what we’ve been up to.
In October, the BIC was invited to participate at a United Nations Working Group (UN IWG) addressing Children Left in Vehicles (CLIV), which set both the UN ECE (European) and Global Technical Regulations (GTRs). Held in Brisbane, the working group welcomed delegates from all over the world to mitigate the risk of children being left in vehicles, including buses, resulting in injuries and fatalities.
Welcoming the opportunity to share Australian expertise ranging back to 2013, the BIC presented current solutions and countermeasures mandated on Western Australian school buses and more recently in New South Wales. Reassuringly, the same system principles have been adopted in countries like South Korea, Japan and some states in the USA.
The workshop reminded us that regulation is recommended as a countermeasure to counter children being left in vehicles, with a focus on bus. The final regulation will be determined in the next phase of development, with current Australian practices well acknowledged.
Closer to home, we’re happy to introduce our new National Industrial Relations Manager, Kirsten Jongsma, who joined the Secretariat in October. With over 15 years’ experience in people
leadership, Kirsten brings a certain level of dynamism to industrial relations cultivated from a career in service-led industries which span insurance, hospitality, transport and the resource sector.
No stranger to public transport or bus and coach, Kirsten previously headed up the recruitment, training and employment relations for the operator of the Sydney Light Rail, playing an integral role in its successful launch while overseeing people and culture for the Inner West Light Rail network. Her love for the bus industry began during her time at Buslink VIVO in Darwin and she also served on BIC’s own Australian Public Transport Industrial Association (APTIA) Working Group.
First-off the rank for Kirsten in the public arena was leading the discussion on industrial relations and workforce development at this month’s BIC National Conference in Hobart. It was heartening to see our members introducing themselves and offering their support, as well as bringing to Kirsten’s attention some of the more persistent IR-related issues affecting the industry.
Kirsten takes the reins from Ian ‘Macca’ MacDonald – well-known and highly regarded among fellow bussies for well over 30 years as a proponent of innovation in the Australian industrial relations space – who will mentor her transition until his official departure from the BIC at the end of the year.
Kirsten is excited to be joining bus and coach at a time of so much change. There is so much to do, least of which will be managing APTIA, the BIC’s industrial arm, and overseeing the progress of 2024’s recruitment and retention project into the new
year. For now, Kirsten is stretching her legs and getting a sense for where her skills and experience will suit the industry best.
Now it’s time to set your own wheels in motion: Be sure to reach out to Kirsten and make yourself known.
A
Driving ahead
year full of milestones and celebrations for Volgren has also seen the bodybuilder unveil exciting new models amid industry-first partnerships and major orders WORDS SEAN MORTELL IMAGES VOLGREN
There’s milestones everywhere you look with Australian-based bodybuilder Volgren.
2024 marks 45 years since Volgren built its first bus, made from Hess aluminium on top of a Volvo B58 mid-engine chassis, with the company commemorating the historic moment throughout the year.
But there’s plenty more to be celebrating. Volgren has recognised the 25-year anniversary of its Malaga factory. This year also marks 15 years of Volgren’s Eagle Farm factory in Brisbane, while the bodybuilder is also set to deliver its 10,000th bus in Australia.
“2024 has been a milestone year for Volgren and our entire team,” Volgren Australia CEO Thiago Deiro told ABC.
“It’ll be a highlight to deliver the 10,000th bus to the Public Transport Authority (PTA) in Perth –it’s a testament to Volgren’s product quality, reliability and legacy in Australia.”
Volgren has been intent to not stop and smell the roses in such a
milestone-laden year. During these jubilant times, Volgren secured a landmark 165-unit order from Queensland’s Department of Transport and Main Roads (DTMR) to produce rail replacement buses, allowing Volgren to double its Brisbane capacity through the addition of nearly 70 jobs that are now achieving record deliveries.
“Volgren is currently manufacturing and delivering 20 buses per month to DTMR and, across all sites, nearly 60 buses per month,” Deiro says.
“Despite our high production volume, we’re especially proud that every delivery date we’ve promised has been met, with all factories operating at zero days of lateness.”
On the product front, the bodybuilder has also made impressive strides, delivering its 150th zero-emissions bus and showcasing four new models at the National Bus and Coach Show in Brisbane.
These vehicles, ranging from the Volgren Optimus electric bus on a BYD B12A chassis with Blade Battery Technology and Marcopolo’s Audace
midi-coach on top of a Volvo B8R chassis to Volgren’s first hydrogen product in its Optimus body on a Wrightbus Hydroliner chassis, highlight a dedication to continue producing more technology for the local market. Now, a new partnership with another leading bus and coach manufacturer is seeing Volgren push for further success in Australia.
A couple of years ago, Volgren was approached by the global headquarters of Yutong to discuss a chassis distribution partnership. While the pair were traditionally competitors, with Yutong focusing on selling its complete buses, the conversation was driven by Yutong’s recent partnership with the Marcopolo Group at a global level. The discussions saw both companies agree to work together on the latest bus technology for the Australian market.
“Both are global leaders in the bus industry and have since collaborated to bring electric bus solutions to markets worldwide across the city and coach segments,” Volgren Australia
chief commercial officer Yuri Tessari told ABC.
“From this global partnership, regional relationships developed in Australia, resulting in the impressive new bus we’ve since launched.”
The result of this combination of global powerhouses is the Volgren Optimus electric bus body that sits on Yutong’s electric E12 chassis, bringing two high-quality products together into the one vehicle. The exciting model was launched at the National Bus and Coach Show in Brisbane earlier this year, with local bus enthusiasts getting the chance to see the vehicle on display for the first time.
The electric bus is the latest instalment of combined vehicles produced by the two brands, with Marcopolo and Yutong having worked together to deliver buses in leading public transport markets such as Brazil, Colombia, Mexico, China and now Australia.
Weighing in at 12.6 tonnes, the mixture of two experienced companies has resulted in a vehicle that is the lightest low-floor electric
model in Volgren’s Australian fleet.
“The Volgren and Yutong electric bus partnership has resulted in an exceptional product combination,” Tessari says.
Brenton McCallum, Volgren’s Head of Engineering, agrees that the product has unique advantages.
“The lightweight nature of the model has allowed us to maximise the number of standees, resulting in a total capacity of 81 passengers, a level previously only achievable with diesel buses,” he told ABC.
“It’s a significant advancement in battery efficiency and bus capacity, with the complete bus leading us to anticipate industry-leading energy efficiency.”
The partnership may have had its first grand reveal, but neither side of the combination is looking to slow down the production aspect anytime soon. Tessari says Volgren and Yutong are already working on the 399 kWh and 422 kWh versions of the battery electric bus with CCS2 and pantograph charging options available. Following this, he is also
teasing an aluminium school bus (Endura) based on Yutong’s electric high-floor chassis that is in the pipeline.
While this major industry partnership understandably stole plenty of attention at the Brisbane show, Volgren kept its stand busy throughout the two day event. The launch of the Volgren and Yutong electric bus coincided with the launch of Volgren’s hydrogen foray with Wrightbus, with the well-established Volgren and Volvo electric bus, Volgren’s school and charter Audace model and the Optimus electric bus on top of BYD’s Blade Battery chassis also receiving waves of interest at the show.
“The National Bus and Coach Show truly was an impressive event – we’d like to congratulate the Bus Industry Confederation on the fantastic job they did in organising the show, as attendance was strong and the days were lively and engaging,” Tessari says.
“Our new products attracted significant interest from operators and
government representatives across Australia, while our electric buses stood out for their quality, innovative design and lightweight build, offering high capacity and greater efficiency for the local market.”
Understandably, the new electric buses were the highlights of the show, but Tessari says the new hydrogen bus model was also a star attraction.
Featuring a unique design, advanced hydrogen systems and premium specifications in the form of a full-LED colour destination sign, camera mirrors and enclosed driver protection screens, the first-of-its-kind member of Volgren’s local fleet has plenty to offer. Chuck in a 16-camera CCTV system, dual 29” passenger information screens and ergonomic seating, and Volgren is at the precipice of high-quality hydrogen fuel-cell bus technology in Australia. In its final part of its bustling Bus and Coach Show space, Volgren also highlighted its 45-year partnership with Hess by combining stands to showcase the Hess LighTram bi-articulated electric vehicle. The model is the centrepiece of Brisbane
“Alongside this showcase with Hess, we also brought a bus assembly section to the show to highlight the impressive engineering that goes on behind the scenes to produce this technology.”
Top Right: In the zero-emissions sphere, Volgren is also extending into the hydrogen fuelcell space through a new partnership
Bottom Right: Volgren’s bodies are being used on innovative chassis technology such as BYD’s Blade Battery 1
Volgren clearly has its fingers in many different pies, combining with the bus and coach industry in a variety of ways to produce the latest manufacturing technology in the space. With 2024 being such a major year in the company’s history, Deiro is now focused on continuing to reinforce Volgren’s quality and innovation in the Australian bus and coach market while remaining committed to its staff.
On the verge of its 10,000th bus delivery to finish a successful year, the goal for Volgren is to leverage both its global partnerships and its own local staff to leave no stone
local suppliers, we invest hundreds of millions into the Australian economy each year,” Deiro says.
“Additionally, we offer comprehensive local support with over 60 dedicated staff across our four service facilities nationwide.
“Volgren’s expectation is to continue to work with our industry partners to bring the best zero-emission technology there is to Australia, expanding our product portfolio and delivering a great bus combination to our long-standing customers. Our aim is to continue to be the best bus body supplier to our customers and OEM partners.
“We want to foster trustworthy and honest partnerships where all parties work together towards a common goal, bringing great product solutions and the highest levels of support to our customers.”
CF-1200A, the latest diesel technology offers a shorter, lighter and one-piece compact design compared to previous models, making for easy installation and servicing. Scan the QR code to view or download QTK Group’s latest bus and coach product brochure. For more information, visit www.qtk.com.au.
Charging forward
As one of the world’s largest electric vehicle manufacturers, BYD well and truly knows how to make an electric bus that exceeds expectations
IMAGES PAUL ALDRIDGE
Bringing its electric offerings to Australian shores back in 2019, BYD has spent the past five years fine-tuning and improving its designs to stand tall among the growing number of products in the industry.
Now, one of BYD’s latest releases, the B70, does just that.
The seven-metre low entry bus was designed specifically for the Asia Pacific market, noticing an increasing need for a smaller, electric design.
ABC ’s bus aficionado Paul Aldridge recently sat down with BYD commercial vehicles director Jon Tozer to see how this model will
stand on Australian roads.
“I see two different types of market here with this bus,” Tozer told ABC.
“I see the commercial bus operators utilising this model for last mile and on demand services, and then I also see pubs and clubs using the bus for courtesy services.”
Partnering with Gemilang for the body, the BYD B70 looks and feels like a luxury product, without the exorbitant price tag.
Intrigued by the seven-metre mini-bus, Aldridge decided to put the B70 to the test and hit the roads of Melbourne.
Jumping behind the wheel, one
of his first remarks came about the adjustable steering wheel.
Able to be tilted up and down, he was immediately taken by the accessibility.
“Sitting in the driver’s area, straight away I thought, oh, wow, does the steering wheel actually adjust? Yes, it does,” he says.
“I must say that it feels really nice.”
Glancing up, the B70 has a large display of glass windows, stretching from the left of the driver’s seat and the front.
“The visibility in the bus is really, really good,” he says.
“There are mirrors down the
side of the bus, and the passenger side. There is great accessibility to controls.
“You can see everything around you. You’ve got cameras everywhere, monitoring the front and the back.”
Itching at the bit to get it running, Aldridge turned the B70 on and headed straight out onto a highway in Melbourne. With his foot flat on the accelerator, he took notice to the consistency immediately.
“It’s taking off. It’s not light speed or anything like that, but it’s nice and linear and smooth,” he says.
Adjusting back to 70km/h after a quick run, he says the drive feels like pulling a little train.
“I’ve just got my foot resting on the accelerator going up an incline. I think it has 360Nm of torque, and you can feel that torque,” he says.
“It feels like you’re just driving an oversized car.”
“It’s so quiet in here, the noise from the cars passing me is actually annoying, because all you can hear is the noise from the other cars,” Aldridge says.
“Especially for a longer trip, this
Above: The B70 prioritises driver comfort and accessibility
Left Above: The B70 has the c apacity to seat 18 passengers, or 16 plus a wheelchair
Left Below: With a battery power of 138 kilowatts, drivers would get roughly about 200 kilometres of range
would be incredibly beneficial for operators and passengers would love it.”
The B70 has the capacity to seat 18 passengers, or 16 plus a wheelchair. As soon as you step into the bus, there is an area that’s designated for wheelchair access where two of the seats can fold up.
But it isn’t just the passengers that will find the ride comfortable, with the B70 prioritising driver comfort and accessibility.
“The drivers’ area is really, really well thought out,” he says.
“You’ve got drive, neutral and reverse. The power button to start the bus, the brake power button and the hazard lights are all very easy to get to.
“My vantage point in the seat is quite raised up. I’m not down low and I can see everything, either with my own eyes or through one of the many cameras.”
After driving the B70 around Melbourne streets, Aldridge says he is very impressed with the standards of the bus.
“We’ve been driving the BYD B70 all day and I must say that the BYD and Gemilang build seems really, really good. I’m very impressed,” he says.
“It is fit and finished, fantastic. It is quite impressive.”
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Service from experience
With a history in the Australian bus and coach industry spanning over 30 years, the team at Challenger Bus and Coach have spent decades understanding the needs of the market
Evolving from a long-time operator based in Far North Queensland to become an Australian bus and coach brand, Challenger provides a unique perspective of the industry that is hard to replicate.
While this niche experience is evident in its products, it’s the smaller details that set the brand apart from the rest.
“We pride ourselves on the manner in which we do business,” Challenger Victorian sales manager Dan Campbell told ABC.
“A large part of that pride comes from our team and their willingness to provide unparalleled support to customers.
“That’s what our founder Greg Sloan was always looking for as an operator, so that’s what we strive to provide.”
Now, Challenger, in its drive to continue this philosophy, has recently appointed Glenn Davidson as its
New South Wales sales manager, with his industry experience proving invaluable.
“I’ve been involved in fleet management, motor vehicles and heavy vehicles for around three decades,” Davidson told ABC.
“I started off in the truck industry, working in fleet management before making the slow transition over to buses.”
Starting off his career in 1996 as the NSW state sales manager for Das Fleet, Davidson then made his way across to Budget Car and Truck Rental, Suttons and VDI, picking up valuable knowledge as he moved along.
“I’ve thoroughly enjoyed my move from trucks to buses,” he says. “I enjoy the customer interaction with people from the bus industry.”
While only being in the role since August, Davidson has already set out some clear goals for the brand, with building brand awareness at the top of his list.
“Challenger is in a different ballpark than other manufacturers,” he says.
“It’s because we can offer a variety of services and a different experience than some of the bigger players.
“We can custom build a bus, focus on local design and one-on-one customer service. That is a major part of our brand philosophy.”
When dreaming up the Challenger brand, Greg Sloan wanted to offer vehicles with exceptional life cost-efficiency, a guarantee of service throughout production and personalised, responsive after-sales support.
A large part of offering these services comes from the brand’s organic expansion across the country, ensuring they are perfecting each facet before moving on.
Opening its first depot in Melbourne back in 2017, Challenger now has locations in Perth, Brisbane and soon to be Sydney.
“We’ve had incredible success at our current depots, and we are very excited to open one in Sydney soon,” Davidson says.
“We’re looking at prospective spaces in Central Sydney where we will be able to complete a variety of services.”
The current depots are mainly used as spare parts holdings, with the goal being to provide a full suite of services when the time is right.
“The depots are used to hold stock of buses and significant stock of parts.
CHALLENGER
We also use them to pre-deliver the vehicles, as offices and increasingly as show rooms where operators can come and view the vehicles and take them for a drive,” Davidson says.
“One of our future goals is creating a one-stop-shop for customers at the depots. This would include spare parts stock, repairs, maintenance, the whole lot.
“This is why we have been acquiring large spaces, so that as we grow, the service aspect will grow as well.”
Back in 2020, Challenger launched Australasian Bus & Coach Parts, a separate branch of the Challenger brand that encapsulates its parts ethos by focusing on service, breakdown and maintenance parts for all bus brands.
“Challenger has been built on the knowledge that parts are always going to be required by operators,” Campbell says.
“We know there’s nothing worse for operators than having a bus off the road and being unable to get parts.
We want to have parts well priced and in stock across Australia, ready for quick distribution when needed.”
Recognising that there can be many different brands that make up a bus, Challenger’s depots are stocked with parts that are compatible with its own buses, and even parts that aren’t.
“It’s not uncommon to hear of a bus that has been kept off road for months at a time because they are waiting for some small non-regular part to come in,” he says.
“So that was one of Greg’s goals, to act as a local connection for operators needing help with spare parts.”
Challenger now has access to national service networks for Cummins, Thermo King, ZF and Allison, providing its customers with the best on offer.
The brand also wanted to ensure its parts were accessible to all operators, selling them to customers at a wholesale rate.
“It’s these small things that set us apart in the industry,” Campbell says.
“We may be a smaller company, but we offer a completely unique experience to our customers. That’s what keeps them coming, and what will keep us around.
“Our doors are always open. Contact your local sales manager to arrange a time to come and view our vehicles.”
Best of both worlds
The combined quality of Volgren’s electric Optimus body with Yutong’s E12 chassis sees zero-emissions bus technology taken to the next level in Australia
IMAGES PAUL ALDRIDGE
Like many of the latest innovations that hit the local bus and coach market, the emerging partnership between local bus bodybuilder Volgren and global OEM Yutong followed an international union. When the Brazilian bus manufacturer Marcopolo Group, who owns Volgren, entered into a pairing with international heavyweight Yutong,
many in the sector were eagerly awaiting the fruits of this duo.
Now, the Australian industry is seeing the result of it in the form of Yutong’s E12 battery electric chassis with Volgren’s popular Optimus bus body on top. In the aftermath of this year’s National Bus and Coach Show
Below:
The partnership started globally between the Marcopolo Group and Yutong
“We’ve taken off from Volgren’s manufacturing plant in Brisbane’s Eagle Farm and it feels wonderful to drive,” Aldridge says.
“With it being an electric bus made by two global powerhouses, there’s no rattles or noises that impact the drive and feel of it.”
The Optimus/E12 is predominantly designed for metro/city applications, with Volgren already positioning the vehicle to be used in route operations across Australia. Having been approved to be part of Transport for NSW’s (TfNSW) Bus Panel 4, the combined bus is ready to hit the road.
With Volgren able to build and finish the model from six weeks start to finish after receiving the chassis from Yutong, Volgren`s chief commercial officer (CCO) Yuri Tessari expects Volgren’s local high volume manufacturing capacity, combined with high-quality products, to become a standout in the market.
“Volgren’s aim is to be the preferred bus body supplier to our customers and OEM partners. We are constantly working on diversifying and expanding our product portfolio through strong strategic alliances with market leading OEMS such as Yutong,” he told ABC.
“Through Volgren’s facilities in, Melbourne, Brisbane, Perth and Sydney, we’ll already have a strong national support network for this new product, which will be further enhanced by Yutong Australia’s support network.”
Once the chassis arrives in Volgren’s hands, it applies its usual winning formula to the model. The bus body structure is built from aluminium extrusions sourced from Australian suppliers such as Capral Aluminium and Aluminium Industries and then linked together with Hess’ CO-BOLT® structural gussets coming from the
likes of Switzerland.
Then, through a mix featuring internally made and locally sourced fabricated parts from long-term partners such as Hilton Manufacturing and Shotton Group, Volgren starts the pre-assembly process of other structural components and external panelling, followed by painting, assembling and finishing the buses with highly skilled local labour.
With most of the components being locally manufactured and sourced, Tessari says that Volgren’s bus bodies have nearly 90 per cent local content proportion. That number follows Industry Capability Network (ICN) directives, resulting in a comprehensive study that validates that number.
On the Yutong E12 chassis, outside of ZF axles, the WABCO braking system and CATL batteries, every other component is Yutong branded.
When Aldridge hopped behind the bus, one factor that immediately stood out was the space in the passenger area. With the combined model being the lightest bus chassis combination Volgren has in its portfolio at 12.6 tonnes, it’s nearly half a tonne lighter than other models.
This meant Volgren could open the space to allow for more passengers onboard, due to weight not being a limitation.
“Volgren and Yutong have achieved a very important part of passenger capacity, with the weight saved in this
build allowing for a total capacity of 81 passengers to be onboard the bus at one time,” Aldridge says.
“With 43 seats and 38 standees accounted for, it’s well above the average standee capacity allocated on electric buses. This means that if you don’t run the bus at full capacity, then the energy efficiency only gets better due to the bus carrying less weight.”
With an 11.5m turning circle that Aldridge immediately noticed when turning out of Volgren’s Eagle Farm facility, the bus is ideal for the tight situations that a metro route demands.
For the drivers, Yutong’s state-ofthe-art telematics system allows all vehicles to be connected to the Cloud, with comprehensive details included to keep the electric model at optimal performance.
Tessari says data from Yutong on the model currently operating globally suggests the range is between 0.8 to 1.1 kilowatts per kilometre, yet when it enters operations, the partners will be able to get more detail on the local versions.
“It’s a 350kW battery capacity bus, but we are already working with Yutong on two other versions for extended range with a 399kW battery and a 422kW version, plus an exciting electric school bus,” he says.
“We’re also offering a pantograph charging option to help high capacity and speed charging demands.
“As a bodybuilder, we noticed
Above: The two brands are now looking at incorporating a pantograph charging-friendly version of this model
Below: With more than 80 passengers allowed onboard, capacity is a big boost for the bus
the structural rear protection of the chassis and how well Yutong’s design protects vulnerable parts.”
Aldridge also made mention of the steel bars installed in the rear of the bus to keep the vehicle’s batteries safe from any collisions, while audible signs also ring to keep surrounding pedestrians safe.
“The bus is so quiet that an audible sign rings from the bus when it travels slower to keep pedestrians safe if they’re close to the bus,” Aldridge says.
The final piece of the puzzle is the air-conditioning unit, which comes from Yutong (Cling) and its global group of companies. With the latest HVAC technology onboard, it’s all part of a combination of international forces that has Tessari confident that he’s onto a winner.
“We believe it’s a great combination because it combines the local expertise and the reliable product from Volgren with the latest zero-emissions technology from the global force that is Yutong,” he says.
“We see this as the best of both worlds, providing leading technology and safety features that we know people will be interested in, all with a reliable body on top.”
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Heating back up
As a trusted HVAC partner to many in the Australasian bus and coach sector, Spheros has proven time and time again its commitment to its customers
IMAGES SPHEROS
Coming to Australia over a decade ago, the HVAC supplier has seen steady growth and success, in large part due to its focus on customer satisfaction, continuous improvement of its product portfolio and services, and its pioneering role in electric mobility.
“Our success was started by securing some great contracts within the industry here,” Spheros Australia general manager Paul Williams told ABC.
“Soon after, customers started gaining trust and confidence with us as a brand, and it was all uphill from there.”
With increasing sales comes
increasing visibility, the system supplier soon began gaining attention from other big players in the market and securing contracts with the likes of Brisbane City Council and the State Transit Authority.
In 2016, Valeo Group purchased Spheros and integrated it into its organisation, giving Valeo access to a range of previously Spheros products. Now, the brand has gone back to its original roots.
“We operated under the Valeo umbrella for seven years and made incredible products with them,” Williams says.
“But now, it’s exciting to be back under the Spheros name and
Above: Spheros’ sales and technical representative Peter Mercer
operating independently once again.”
The Valeo Thermal Commercial Vehicles product group that once owned Spheros was recently sold to H.I.G. Capital. After a complete redesign of the Spheros brand, the company once again operates under the name Spheros GmbH and has been operating legally and financially independently ever since. Now, Spheros has decided to continue the trajectory it had set out on, starting with the opening of a brand-new store in Sydney. Joining its Melbourne and Christchurch counterparts, Williams says it was the perfect opportunity to grow the brand.
“We wanted to increase our footprint in Sydney and be available to help customers with their spare parts on a quick turnaround,” he says.
“This store enables us to hold stock on all of our fast-moving items, where technicians and those alike can have quick and easy access so buses can be back on the road as soon as possible.”
The Spheros service network offers the best access to attractive and high-quality services and products, as well as experienced employees.
Peter Mercer has become the face of the new Sydney store, bringing a wealth of knowledge and history to the space as Spheros’ sales and technical representative.
“Peter has recently joined our team and has already become a key asset to our business there,” Williams says.
“His prompt responses and strong technical expertise have really helped instil confidence in our products among our customers.”
But it’s not just the aftersales care that is top-notch, with its electric HVAC systems flying off the shelves. Its hallmark model, the REVO®-E Global, found success as global markets began electrifying their fleets.
coaches would need,” Williams says. “And I feel we have hit the nail on the head.
“A particular emphasis has been placed on lightweight construction, performance and ease of installation, hence why our electric model goes up on the roof of the bus.”
In addition to heat pump technology, customers also have the option of PTC heating and battery cooling for Spheros’ zero-emissions models. To enhance riders’ experience, the system cools and heats the interior of the electric vehicle efficiently and with low energy consumption.
“Customers now have the choice to integrate our E-Cooler into the unit,” he says.
“This is particularly good for electric buses as it doesn’t take up excessive space and fits seamlessly on the roof.”
The E-Cooler Spheros has a maximum cooling capacity of 10 kW, offering an optimal solution for a wide range of applications. Depending on the requirement, the E-Cooler protects the battery from overheating during charging and discharging and cools it while the bus drives at high outside temperatures or with heavy loads onboard.
An additional heating function even
Below:
Operating for more than 60 years, Spheros ensures its
temperature range.
From temperatures of –20 degrees Celsius to more than 50 degrees Celsius, these models are designed to work in a variety of arrangements for operators.
The innovative system was created on the back of customer feedback, something that Spheros prides itself on. As Spheros now plots its own way forward, the brand is looking to continue using market information to take its HVAC products to the next level.
“We’ve had a lot of operators asking for a bigger battery system. We’ve had a five-kilowatt system for a very long time, but they’ve been asking for a bigger unit that’s able to cool the coolant,” Williams says.
Operating for more than 60 years, Spheros has demonstrated its ability to see the bigger picture by ensuring its products adapt to the ever-changing needs of the industry.
From classic diesel vehicles to the new electric buses sweeping the market, the company’s in-house software and control solutions were designed to provide an efficient air management system for any type of vehicle hitting the road.
“One of our main goals is always ensuring that our customers are heard
Celebrating milestones
In 2024, QTK Group proudly marks its 21st anniversary, celebrating not only this significant milestone but also a year of remarkable achievements in the bus and transit industry
Since the establishment of its
National Bus HVAC dealership in 2003, QTK Group has consistently prioritised industry insights and operator feedback.
Over the past two decades, with valued support from Thermo King, QTK Group has launched innovative
IMAGES QTK GROUP
solutions that enhance comfort, efficiency and sustainability in public transportation.
The unwavering commitment to quality and service has fostered strong partnerships, positioning QTK Group as a trusted leader in the industry. As it reflects on its successes and milestones, the company remains
Below: A Volvo prototype vehicle equipped with the Thermo King AC system
focused on its mission to redefine the standards in bus and coach and is excited about the opportunities that lie ahead.
Product launch
In September, QTK Group launched the CF-1200A at the National Bus & Coach Show, introducing a new and improved diesel model targeted to the regional market.
“This powerful and efficient solution balances modern technology with the proven performance of traditional diesel systems, making it an ideal choice for operators looking to optimise their fleet,” Queensland Thermo King customer solutions manager Allan Lowes told ABC.
“The CF-1200A not only offers enhanced efficiency and reliability but also addresses the unique challenges faced by regional consumers and suppliers.
“Its cost-effective design ensures that users can maintain high performance without compromising their budgets, further solidifying QTK Group’s commitment to supporting the industry during this transitional period.”
The decision to launch a new diesel solution in the ever-growing electric market was made by recognising that the transition to electric technology is not a primary focus for many regional consumers, given the existing infrastructure and current operational demands.
Working closely with Thermo King engineers, the insight and industry knowledge drove the launch of a lighter, shorter and more compact one-piece design compared to previous diesel models.
“The CF-1200A is a dependable solution that can be easily supported by local service providers, allowing users to maintain operational
efficiently without the immediate need for a complete transition to the electric market,” Lowes says.
“Since launching, the CF-1200A has received a positive reception, mainly due to attractive key features and design.
“It boasts a compact, lightweight one-piece aluminium frame that streamlines handling and installation. This thoughtful engineering not only simplifies the setup process but also significantly reduces material and transportation costs. As a result, operators and suppliers can enhance their operational efficiency while maintaining budgetary constraints.”
Coming off the back of previous successes, Thermo King’s advanced brushless motor technology continues to be a main aspect of design, as well as the inclusion of its market leading re-heat and climate control expertise.
This innovation translates to improved efficiency and reliability, enabling operators to maximise their performance while minimising maintenance needs.
“The reduction in maintenance requirements means lower downtime, allowing operators to focus on their core activities without the constant worry of equipment failures,” he says.
“The design and technology of the CF-1200A contributes to its overall cost-effectiveness. By reducing installation and operational expenses, consumers can leverage this unit as a financially viable option while keeping an eye on future upgrades.
“Not only does the unit meet current needs, it also positions operators for a smooth transition to more advanced technologies down the line.”
Electric success
It’s no secret that zero-emissions technology has been a major talking point in the bus and transit industry over the past three years.
While QTK Group has been enthusiastic about showcasing its new diesel solutions, the company has not slowed its pace in the electric sector.
Since transitioning to electric in late 2022, QTK Group has achieved
“QTK Group, working closely with Thermo King engineers, was determined to design an electric unit that met both efficiency needs and operational demands. By focusing on lightweight construction and a more compact design, a successful solution was created that aligns with the industry’s push for sustainable and effective transit options.”
This popular E-1200LW model also paved the way for integration with global OEM Volvo’s latest electric bus chassis for the Australian market.
After almost two years, QTK Group has achieved Volvo Corporation’s full acceptance as a supply partner.
Ongoing customer support
QTK Group has also enjoyed continued success for many years with a large number of Australia’s tier one and tier two public transport providers.
“It has been the continuing support from operators such as Brisbane City Council, Clarks Logan City, Dyson Group, Keolis Downer, Kinetic and the Perth Transit Authority (PTA) that has seen QTK continually develop its offering of new equipment and contracted services,” Lowes says.
“Success in the past three to five years with the roll out and development of cost-effective
has driven an uptake in demand.”
Some operators like Brisbane City Council are enteringtheir fifth year of maintenance contracts with QTK Group, with an upcoming focus shifting to their latest Brisbane Metro bi-articulated fleet.
Launching in October, its new Rochedale depot will commence services with the first allotment of 30 buses and expand to 60 buses by mid-2025. QTK Group will be in full support with this fleet expansion, which will equate to 180 Thermo King electric units, including dedicated driver’s A/C.
“These ongoing partnerships reflect QTK Group’s commitment to delivering reliable solutions and exceptional service in the transit industry,” Lowes says.
“QTK Group acknowledges that our success is built on the continuous support of our customers and supply partners, as well as our strong partnership with global HVAC manufacturer Thermo King.
“This alignment empowers the companies to push the boundaries of innovation for the future of the transit industry. Together, with continued support, we can pave the way for transformative advancements that will shape the years to come.”
Playing catch-up
As three zero-emissions buses hit the roads in Deniliquin, conversations have stirred around the feasibility of electric vehicles in the country
WORDS TIARNA CONDREN IMAGES PRIME CREATIVE MEDIA/TRANSPORT FOR NSW
Growing up in a regional New South Wales town like Deniliquin, we were always a step or two behind on the trends.
The iconic Volley sneakers didn’t filter their way into our Country Target until at least eight months after everyone else. Sushi place? It was years before we got one of our own.
For decades, metropolitan areas and surrounds have become a breeding ground for what’s hot and trending, the ease of access making it the perfect place to test things out.
Electric buses have become the latest culprit, filtering out onto metropolitan roads for the last few years and slowly becoming the vehicle of choice for many operators.
When first erupting on the scene, the innovative vehicles were met with a lot of criticism. Concerns about safety rose to the forefront of most conversations, and failed testing overshone the success stories.
As they have now spent time on the roads however, passengers have
grown accustomed to the silent and smooth journeys, a lot of the prior concerns slowly fading out of the spotlight.
Now, as inevitably these electric buses head over to regional towns, it seems these criticisms are once again showing face.
Unswayed by the talk, operator Dysons took it upon themselves to be the first in the town to introduce the new trending topic.
“There was a statewide expression of interest and a tender available through Transport for NSW, and we were really keen to get involved,” Dysons regional services operations manager Roy Dyson told ABC.
“We have always wanted to see how electric buses will fare on regional roads, particularly in this area, and so we put our hands up right away.”
The tender is part of a $25 million partnership with Transport for NSW (TfNSW) that will see it begin zero-emissions bus trials in regional NSW using GoZero’s Nexport models.
The buses will be used for school
Below:
One of the ZEBs on its school run
routes that cover the unique operating environments of regional Australia.
“We thought this was a good area for the buses to be tested, both for the terrain and also the climate. It gets very hot out here and quite cold as well,” he says.
The new buses will service Moama Anglican Grammar, Moama Public, Deniliquin High, Deniliquin North Public, Edward Public, Deniliquin South Public, St Michael’s Parish, Mayrung Public, Conargo Public and Mathoura Public.
Two schools located in Echuca in northern Victoria, St Mary’s Primary and Twin Rivers Primary, will also be serviced by the ZEBs.
The Dysons depot is now equipped with a charger that can run two of the buses at once.
“One of the biggest concerns we have heard is that the buses won’t be able to complete the school runs on a single charge,” Dyson says.
“But they have already been smashing goals.”
The two larger buses are charged overnight and are capable of completing the morning and afternoon runs on that single charge.
“The smaller bus has less capacity, so we do top it up between runs, but because of its size, it charges quicker and isn’t an issue.”
The operator’s commitment to providing a sustainable decarbonised bus network even drew praise from NSW regional transport and roads minister Jenny Aitchison when it was announced.
“This is part of the NSW government’s commitment to fully transition the state’s 8,000-strong fleet of diesel and gas buses to zero-emissions buses by 2047,” Aitchison says.
“As 37 per cent of the state’s fleet
is in the regions, it is critical we trial them in all conditions.
“It is estimated that having a fully zero-emissions bus fleet in NSW will reduce carbon emissions by 509,000 tonnes a year, or the equivalent of 5,400 return Sydney to Bali flights.”
Despite positive attitudes from government and operators, Deniliquin residents are so far not convinced.
Bringing up the topic while traversing around the town, the words “unsafe”, “dangerous” and “ridiculous” were a constant in conversation.
Comfortable with diesel and wary of the new, even Dysons’ drivers seemed initially hesitant of the change.
“There was a definitely just a fear of the unknown,” Dyson says.
“Is the range going to be far enough for them for their runs? How are they going to hold up to the roads out here?
“But so far, after driving them around, they seem to be coming around to the idea.”
As with everything, only time will tell how the buses will hold up and if public perception will change. Yet Dysons believes in its choice and can see the potential payoff for the community.
“While we’re excited about the
wider environmental benefits of this trial, it’s also a great chance to create new training and job opportunities for our local community,” Dyson says.
“As we introduce and manage these electric buses, there will be a growing need for skilled individuals to handle their maintenance and operations. We are thrilled to be able to facilitate those opportunities.”
Keeping it cool
TRS Transit’s emergence in recent years as a popular HVAC service provider is allowing the brand to help growing operators maintain their bus A/C units
Now a well-known part of the New South Wales industry, TRS Transit’s rich history isn’t restricted to the bus and coach sector. Back in 1978, when Greg Woodley founded the company, he started by just repairing refrigeration units for Sydney customers. Nowadays, TRS services HVAC units for heavy vehicles and buses in NSW and South Australia.
“It started with refrigerated trucks and trailers, but in the early 2000s we began working on major government bus fleets in Sydney,” TRS Transit St Peters branch manager Paul Wilson told ABC.
“From there, we’ve looked after the air-conditioning units onboard Sydney buses while expanding to cover different operators around NSW.”
TRS’ local reputation soon paved the way for further evolution when it
was offered the chance to become the NSW distributor of products for global refrigeration unit manufacturer Thermo King.
TRS soon emerged as a known player in the bus and coach HVAC servicing game through the Thermo King partnership, adapting with the global manufacturer to ensure NSW buses in both metro and regional settings still have the latest HVAC technology onboard to this day.
“The units have evolved from simple machines to more complex units and we’ve had to adapt ourselves to continue looking after the Thermo King product, as well as other makes including Denso and Hispacold,” Wilson says.
“We also became the exclusive distributor for Thermo King in South Australia back in 2008, growing our network into another state.
“While we ensure buses and
coaches receive a premium service, we’re also combining our expertise with a focus on the safety of our technicians as they perform their duties.”
This safety priority is another display of how TRS has moved with the times. Wilson has witnessed firsthand the adapting of safety regulations in the local bus and coach industry over the past 25 years from when he first began working on buses to today.
Fast-forward to 2024 and TRS is now at the forefront of introducing new safety technology to ensure its service technicians are kept away from harm at all times.
“We’ve had to remain flexible to adhere to different safety rules coming into play,” Wilson says.
“Nowadays, we have specialised gantries for buses to drive into so our service technicians can easily get onto the roof and safely work from height.
“Our staff are trained to work at these heights and use harnesses to avoid any falls that people used to have – it’s still a big challenge.”
When it comes to safety, TRS is at the forefront. As tempting as it may be to attend roadside service requirements for clients, technicians don’t have the necessary safety equipment with them when performing these services, such as the TRS safety harnesses.
The change has seen TRS either requiring height safety infrastructure at the customer’s premises or requesting the vehicle to attend its premises so TRS service technicians can use specialised height safety equipment, such as ladders and gantries, to perform the service.
TRS’ shift in attitude and processes isn’t solely in the safety game – the brand is also keeping its members trained and up to date with the changes in HVAC technology seen with the zero-emissions transition.
“Electric buses are becoming more and more popular, so having staff trained on specific units to ensure they have the right training and qualifications is ideal,” Wilson says.
“Although electric buses are predominantly seen in larger urban
the roads.”
The constant move to stay at the cutting edge of the bus and coach industry has allowed TRS to expand its customer base in NSW.
This includes the likes of Palmers Tours – an emerging national touring operator run by powerhouse couple James Ewers and Lynne Essex.
The pair decided to start the company after Essex wanted to pivot from her 36-year career in the disability sector and Ewers was effectively made redundant when the office he worked for had sold. In a twist of fate, Ewers chose to buy the office and company himself, with the pair building Palmers Tours into a growing bus tour business.
“My affiliation with TRS goes back to when Paul worked in Sydney –I’ve known him for about 30 years,” Ewers told ABC.
“When I bought Palmers Tours in March last year, I took my A/C work straight to Paul because I knew him and trusted his business.”
The business has since increased rapidly, with Ewers adding more vehicles to his fleet and taking on more major tours throughout regional and rural Australia. The simplicity of having Wilson and the TRS team “just a phone call away” means his HVAC servicing needs will stay with TRS.
“As my company grows, so will my alliance with TRS,” Ewers says.
“I simply have to ring Paul, tell him I have a problem and book a date for myself or a driver to take the vehicle down and get it fixed.
“It’s been so easy and stressless, with Paul and his team often working
the coach done. It’s not a case of the clock hitting 5pm and tools going down, leaving us stranded – TRS cares and wants to get my vehicles back on the road as soon as possible.
“While they keep doing the right thing by me, I can’t see my partnership changing. I’m more than happy with the service and the way I get looked after, it’s made running my own business so much easier.”
While Ewers continues to build his fleet and contracts, Wilson is ready to make the HVAC servicing side of his business easier through TRS’ capabilities.
“All James has to do is bring the bus to us in NSW and we go over it and ensure there’s no A/C issues,” Wilson says.
“His buses work all over the country, so we know he needs them working well, so we ensure that we get them right so when he goes away they don’t break down.”
With TRS now expanding its bus service work to South Australia, the company’s bus service and bus parts business is only set to grow in the near future.
“While our Queensland and Victorian branches are more focused on truck manufacturing and refrigerated rentals, we have a dealership and service facility in South Australia that we’re growing to focus on buses,” Wilson says.
“NSW is a major focal point for our bus business, but our network now includes South Australia so we can keep more buses in top condition.”
For any NSW HVAC needs, get in touch with Paul Wilson and the transit services team at (02) 9105 9700.
Stepping stone
The Scania Irizar i6 Hybrid is the perfect first step for operators looking to dip their toes into the electric market
IMAGES IRIZAR
The drive for zero emission and electric vehicles is well and truly at the forefront of the Australasian bus and coach industry, with new iterations and models exceeding expectations and setting the standard for the future.
While many have eagerly jumped aboard the bandwagon, the electric dream isn’t as easily accessible for certain operators.
Those living in regional areas can expect to have a slower journey, the infrastructure needed to support these buses taking time to fully incorporate into operations.
However, in a drive to ensure these operators can still take their part in the move to low emissions, Scania Australia and Irizar Asia Pacific have paired up to present a solution.
The Scania Irizar i6 Hybrid presents the best of both worlds, a low emission solution for operators
keen to reduce their carbon footprint without the need for costly infrastructure investment or any range restriction.
“Scania is well established as a reliable and supportive supplier of hybrid bus solutions, both in Australia and around the world,” Scania Bus and Power Solutions sales director Julian Gurney told ABC.
“We have more than 100 Scania Hybrid city buses in operation in Melbourne, and there will be more than 1,000 Scania Hybrid city buses operating in Spain by the end of 2025.
“Now, the Scania Irizar i6 Hybrid has arrived in Australia and is the perfect coach for operators looking to reduce their CO2 emissions without the expense of installing charging infrastructure required by BEV buses.”
Expected to be a major hit with regional operators, the hybrid bus can
Above:
The Scania Irizar i6 Hybrid has finally arrived in Australia
Below: The bus’s computer controls constantly monitor engine load
support long-distance charters and touring services with ease.
However, the most alluring feature is, of course, the ability to switch between battery and diesel.
“Operators in mining, long distance charter and rail replacement will find Scania Hybrid Irizar coaches are the
perfect regional solution – just add diesel and go,” Gurney says.
Operators know the importance of keeping costs to a minimum, and fuel consumption is one of the main contributors to operating cost. An energy efficient powertrain can therefore offer significant savings.
“Our Scania Hybrid city buses have consistently returned fuel and emissions savings of more than 25 per cent in Australian conditions over typically heavy traffic duty cycles,” Gurney says.
The bus’s computer controls constantly monitor engine load and other system demands and, under the right conditions, the hybrid can switch to zero tailpipe emissions mode and drive at speeds up to 100kmh, further extending the fuel savings.
Scania has specified a 360hp (265kW) Euro 6 engine with 1700Nm of torque, a 12-speed Scania Opticruise gearbox, and Alcoa Durabrite alloy wheels as standard in combination with the Irizar i6.
“For operators determined to achieve the greatest possible CO2 reductions, fuelling the Scania Hybrid with Australian-sourced biodiesel can reduce CO2 exhaust emissions by 80-90 per cent,” Gurney says.
The electric motor fitted to the Scania Hybrid is rated at 130kW and generates 1050Nm of torque and drives through the same Scania automated Opticruise gearbox.
The new and more powerful single unit 32kWh battery can provide up to eight km of travel in silent zero emission mode, which is perfect for pulling in and out of passenger
pick-up locations, such as bus stops and underground coach terminals, where an exhaust and noise-free environment really benefits the travelling public.
Irizar Asia Pacific managing director Steve Heanes says he is excited to offer this solution to operators and sees it as a great stepping stone to reducing carbon footprints.
“While I haven’t always been an advocate of the ZEB world, it is evident that we need to work towards
solutions are based on geographics, infrastructure and investment.
“It’s not just about power but more long-term sustainable support from OEMs considering the length of time the Australia market demands from it buses.”
Heanes says this model could provide that first point of support to operators, particularly in the mining and charter markets.
“The introduction of the Hybrid solution in high floor buses is a
Singing praises
After grasping a foothold in the Australian HVAC industry, Ausmotor is now paying much more attention to its aftersales support for local bus and coach customers
IMAGES AUSMOTOR
In the past year, Ausmotor – the exclusive supplier of Songz Automobile Air Conditioning in Australia – has surged in the local HVAC market on the back of its ZEB unit releases.
Songz’s LMD series, ESD series models and BTMS have extensive range, with the products being proven global leaders in terms of quality within the zero-emissions bus markets in China and around the world.
“With electric buses coming into the market, we’ve brought a wide range of A/C units into the Australian zero-emissions bus market that are perfectly suited to all electric buses,” Ausmotor general manager Scott Ma told ABC.
“As this switch to electric buses and filter systems occurs in the industry, it’s important for us to support to our customers during this time.”
Ausmotor, in its drive to satisfy the best interests of its clients, is focusing its lens on providing unparalleled aftersales support within the industry.
“Ausmotor has been not only focusing on exclusively supplying Songz air-conditioning and BTMS to the Australian ZEB market, but also efficiently working with local qualified bus A/C specialists to comprehensively supply aftersales solutions,” Ma says.
Above: The range of Songz’s offering has grown over the years
Below: Songz’s LMD series
Working with a developed network around Australia, one of the company’s top priorities is ensuring all customers can access support whenever and wherever.
“We essentially have created a one-stop-shop in where customers can access parts, repairs and maintenance from wherever they are in Australia,” Ma says.
Partnering with TRS in NSW and South Australia, Colddrive in Victoria, as well as Mobile Air Con and Shane Maceair in Queensland, one of the most popular services the partnerships have is completing on-site services and repairs. This allows HVAC technicians to work in the partner’s workshops and venture to operator depots to provide on-the-spot support for a whole range of issues and systems.
“We provide the full solution for any one of our systems,” Ma says. “Whether that be supporting PDIs, to maintenance requests and more. We pride ourselves on the level of care we offer our customers.”
One of the major selling points for these services is the ease of access to Songz OEM spare parts. Technicians will have stock for any system on hand, limiting the need and time taken to go past warehouses.
In the 20 years since Ausmotor first started supplying OEM bus accessories to the Australian bus and coach industry, its range of offerings has also grown.
“There’s not much that we don’t carry,” Ma says.
“We charge Songz OEM spare parts to our customers at the factory prices with no extra profits,” he says.
“Whatever the manufacturer deems is the price to sell to us, is what we charge our customers.
“That’s one of our main goals – to keep the maintenance cost as low as possible for our clients and to satisfy their best interest.”
To find out more about Ausmotor, head to www.ausmotor.com, while for more Songz info, head to www.songac.com.
Leading offer
Dulux is a name synonymous with quality in Australia and beyond, and to strengthen its position at the forefront of the local bus and coach industry, Dulux Automotive Coatings is relaunching it flagship FleetShield Automotive range
IMAGES PRIME CREATIVE MEDIA/BSS
For many of us, Dulux is a household name in Australia and New Zealand. Dulux operates across multiple coatings sectors, including architectural, decorative (DIY), automotive, protective, industrial, texture and powder coatings as well as woodcare, aerosols and sealants. With a strong portfolio of brands that include the likes of Cabot’s, Berger, British Paints, Intergrain, Porter’s Paints, Selleys and Poly, Dulux remains a versatile leader in the coatings industry, offering trusted solutions for a wide range of applications.
But how much do you know about Dulux in the automotive market?
Dulux Automotive Coatings, a leading provider of automotive coatings solutions, has established a strong presence in the transport
sector, building on the heritage of Dulux with more than 50 years of experience in the commercial vehicle market. With the power of parent company Nippon Paint’s automotive coatings technologies, Dulux has global strength and backing.
Dulux Automotive Coatings is using that strength for its commercial vehicle offer to target the bus and coach industry with the relaunch of FleetShield that will encompass a new livery and new releases to the range.
“Through this relaunch, Dulux Automotive Coatings offers more than just a name – it’s providing fleet managers and refinishers with trusted, high-performance solutions tailored to the demands of the bus and coach industry,” Dulux Automotive Coatings brand manager James Macdonald says.
The relaunch of the FleetShield brand features a brand-new packaging design that enhances clarity and user experience. The improved packaging doesn’t just showcase the exceptional quality of FleetShield – it also makes it easier for bus and coach customers to choose the right product for their needs.
Clear and concise product information is at the heart of this relaunch, with bus and coach companies now able to easily find the information they need to make informed decisions and achieve the best results. The new packaging proudly displays the new Dulux Automotive Coatings logo and FleetShield branding, reinforcing Dulux’s commitment to delivering trusted quality and automotive coating solutions.
“We spent a significant amount of time transforming and enhancing our packaging so we can provide our customers with a superior user experience,” Dulux Powder, Industrial and Automotive marketing manager Steve Barnard says.
“The streamlined range and new packaging design not only reflects our dedication to providing exceptional products, but it also makes to easier for our customers to choose and use the right FleetShield solution for their specific automotive coating needs.”
A key benefit of the revamped FleetShield range is also the launch of an updated range of ancillaries that includes thinners, hardeners and cleaners. The range provides applicators in workshops across Australia and New Zealand the ability to clearly choose products from the updated range with any product from FleetShield.
“We’re thrilled to relaunch our FleetShield brand alongside a new universal range of ancillary products,” Macdonald says.
“We really wanted to prioritise the idea of seamless compatibility with our new Automotive Coatings systems – ensuring applicators that use products from this system can be used across most of our Dulux automotive products such as FleetShield.”
The brand has global power at its side with Nippon Paint, combined with the rich heritage of the Dulux name in Australia and New Zealand.
Nippon Paint, the leading paints and coatings manufacturer in the Asia Pacific region, has extensive experience in the industry after first being founded in Tokyo back in 1881. Currently sitting as the fourth largest coatings manufacturer in the world, its acquisition of Dulux in 2019 is allowing both companies to reap the rewards of this international expertise.
Alongside this global power, Dulux’s local knowledge in Australia and New Zealand is once again coming to the fore in the automotive industry. Commonly associated with quality, trust, consistency and innovation, the relaunch of FleetShield is allowing Dulux Automotive Coatings to offer a wide variety of products for bus and
coach companies while still helping automotive refinishers to find the right products for their specific needs.
To see Dulux Automotive Coatings’ capabilities in action, the industry doesn’t need to look any further than its own growing refinishers and brands.
Located in Pakenham, Victoria, BSS – Bus Service & Solutions is well-known in the bus industry as a comprehensive one-stop shop, catering not only to bus operators but also to local and importer body builders and OEMs such as Scania, Volvo, Mercedes-Benz and MAN.
“We proudly support the entire industry by offering a range of services, including smash repair, paint repair, full resprays, local content fitments and a wide selection of our own products like bull bars, toilets, bunks, destination panels and other custom solutions for the bus sector,” BSS co-founder and commercial director Anderson Souza told ABC.
“To meet the high-quality standards and demands of our clients, we work closely with key suppliers we consider partners. One of these valued partners is Dulux whose high-quality products, delivered through BSS, contribute to our ability to serve the industry with top results.
“At BSS, we couldn’t be more pleased with the exceptional service, support and quality of the Dulux products.”
Irizar is one company that frequently uses BSS’ services and its paint range, courtesy of Dulux to keep its latest products looking shiny.
“We have been extremely satisfied with the quality of BSS Paint Service using Dulux products,” Irizar Australia managing director Steve Heanes told ABC.
“The paint delivers a flawless finish that not only enhances the appearance of our buses but also stands up to wear and tear, ensuring long-lasting durability.
“The exceptional quality has helped us maintain a high standard in our service, impressing both our customers and industry peers.”
As Dulux Automotive Coatings moves forward, it stands ready to drive innovation and support
for bus and coach companies, backed by the combined power and expertise of Dulux and Nippon Paint. Dulux Automotive Coatings is looking to have a major 2025 by providing products, systems, service and support that deliver fantastic project outcomes for bus and coach companies. Look out for more product innovations as part of the range through the year.
For further information or to discuss how Dulux Automotive Coatings can support your needs in the bus and coach sector, please feel free to reach out to Rohan De Silva, who is always happy to assist and provide tailored advice at 0477 880 874 or rohan. desilva@dulux.com.au.
For more information on Dulux and the relaunch of FleetShield, visit www.duluxautomotive.com.au or contact national account manager Jason McColl at 0448 558 361. Below:
NHVR CEO to depart
The current head of the NHVR is set to depart early next year, with plans to replace him already underway
The CEO of the National Heavy Vehicle Regulator (NHVR), Sal Petroccitto OAM, has revealed he will farewell the industry after he successfully led the regulator for more than a decade.
Petroccitto will leave the NHVR on January 24 next year, with NHVR chair Duncan Gay saying the departure of Petroccitto highlights the great shape he will leave the regulator in following “an unheralded period of achievements” in establishing a modern and respected national body.
“On behalf of the NHVR Board, staff and the road transport industry, I want to share my sincere thanks to Sal for his outstanding dedication and passion in championing better outcomes for the safety and livelihood of the heavy vehicle industry and all road users,” Gay says.
“Sal has worked tirelessly to build industry trust and respect to ensure the modern regulatory approach being implemented by the NHVR will achieve genuine and tangible national safety and productivity reform.
“His no nonsense and practical approach in “saying it as it is” was embraced by industry and a critical part of the partnership and trust he built.
“Sal drove the successful transition of participating state-based regulatory functions to establish the NHVR.
“Under Sal’s leadership, we are now seeing consistent enforcement and education outcomes paving the way for more on-road consistency.
“This includes leaving a legacy of achieving genuine safety behavioural change and improved culture through the establishment of an inform, educate and enforce approach to compliance.
“Sal’s hard work is reflected in the overwhelmingly positive sentiments voiced by transport operators and drivers right across the country, in his interactions with his staff and in many
“On a personal level, I have enjoyed our great professional relationships and have valued working alongside Sal and I consider him a good friend.
“I know Sal will be greatly missed by the industry and his staff.”
Petroccitto informed the NHVR Board in October of his decision to resign as the CEO.
Gay says an extensive nationwide recruitment process will commence over the coming weeks to appoint a new CEO to the NHVR.
“It is with mixed emotions that I announce my resignation as the Chief Executive Officer of the NHVR,” Petroccitto says.
“It is difficult to fully express the rewarding journey I have been on both personally and professionally since commencing as the CEO of the NHVR in May 2014.
“I knew the challenges that laid ahead and embraced them to prove we could deliver one of the largest national reform programs in this country. I’m so proud to say that we did it!
“My priority has always been about getting better outcomes for the safety and the lives of the people that perform the vital task of servicing our communities every day.
“The best part of my job was getting to meet and learn about the many remarkable and passionate people across our country who
roadside, at an event or over the phone – I appreciated the openness and honesty from everyone, telling me what needed to be fixed and of course the character assessments along the way!
“I am blown away by the creative and talented people I have had the pleasure of working with across the industry and government, and importantly my wonderful NHVR employees. I am privileged to work with people who have such drive and dedication to positive change.
“Leading and establishing a modern award-winning customer focused organisation has been the absolute highlight of my professional career. I take great pride in the leadership team I have led; their commitment and trust has made my job so much easier. It is now time to hand the (steering) wheel over to someone new.
“While I have a couple of months left before I bid farewell, I would like to sincerely thank the NHVR Board for their guidance and all of you who have supported me over the years.
“I hope the small part I have played will leave a legacy where industry feels respected and heard and can continue to work openly with the regulator and government to achieve the common goal of keeping our roadsides safe and trucks moving.
“I sincerely thank you all. Stay Safe.”
INIT information technology heads to Tasmania
INIT will roll out its passenger information systems to bus and ferry services across Tasmania later this year
INIT Australia has announced a new strategic partnership with Tasmania’s department of state growth to implement real time passenger information technology across the state’s bus services.
The partnership will use INIT’s expertise through Mattersoft, which is part of the INIT Group, to provide innovative fleet management systems that will enhance public transport services and operational efficiency.
Under the agreement, INIT will deliver a solution designed to optimise Tasmania’s public transport infrastructure. Mattersoft’s advanced software platform, a key component of this solution, will provide real-time data and planning tools to help streamline operations, ensuring greater reliability, passenger satisfaction and sustainability.
Tasmanian transport minister Eric
Above:
state-wide from December, with the initiative to be powered by Mattersoft’s advanced transport management technology.
The new system will allow passengers to access real-time updates on bus and ferry arrivals, delays and service changes, marking a significant step in improving public transport accessibility and convenience for Tasmanians.
As well as meeting the Tasmanian government’s vision for modern, efficient and sustainable public transport, INIT Australia and New Zealand sales manager Shane Bedford says Mattersoft’s innovative technology is built to enhance key functions.
“This partnership marks a significant step forward in modernising Tasmania’s public transport system,”
technology, we aim to enhance operational efficiency and passenger satisfaction, ensuring that Tasmanians have access to reliable and real-time transport information.”
The technology will help enhance real-time passenger information, route and schedule optimisation and data-driven decision making.
INIT’s Mattersoft platform, a state-ofthe-art web-based Software-as-a-Service solution, is set to benefit transport management with its user-friendly interface and powerful backend capabilities.
This cloud-based system enables supervisors to access critical information and control functions from any device with an up-to-date browser, eliminating the need for specialised hardware.
Calling all Australian bus & coach operators!
Are you an Australian bus and coach operator or fleet owner?
Australasian Bus & Coach Magazine has a great opportunity for your business to be featured in an upcoming edition of the magazine.
It involves filling out a short and quick survey about your bus business and some thoughts on the current state of play in the Australian bus and coach industry. Scan the QR code and complete the survey now to give your company the prime exposure it deserves in the ABC Operator Showcase.
For exclusive visibility in the showcase and advertising opportunities, contact adrian.kos@primecreative.com.au or call 0413 777 670.
The
TShifting gears
2024 BusNSW member conference moved to Western Sydney in October, with industry members leaving well-informed about the latest updates
he BusNSW 2024 Member Conference, held at the Western Sydney Conference Centre in Penrith on October 9-10, attracted over 300 delegates from across the state. With the conclusion of the NSW Bus Industry Taskforce and renewal of rural and regional bus contracts, this year’s conference was a key event for the industry.
The theme, Shifting Gears: Adapting to a Dynamic Landscape, emphasised the need for operators, suppliers and government to stay agile in the face of change. Spanning one and a half days, the conference provided a mix of informative talks, panel sessions and networking opportunities, allowing delegates to discuss the industry’s future.
Day One
After an Acknowledgement of Country by Glen Liddiard, BusNSW President John King opened the event. Jenny Aitchison, the NSW Minister for Regional Transport, outlined the government’s transport priorities for regional communities. This was followed by a panel discussion, led by BusNSW Executive Director Matt Threlkeld, with a presentation by Taskforce Chair John Lee updating delegates on the NSW Bus Industry Taskforce’s final report.
A key session on next-generation rural and regional bus contracts
included perspectives from Transport for NSW and industry representatives. Safety was also a major theme, with Duncan Lucas from Transport for NSW providing updates on safety regulation, followed by a panel on driver health and wellbeing facilitated by Nikki Britt of Navigate Work.
The day also featured the presentation of three industry awards by Minister Aitchison and John King:
• Achiever Award – Eliza Baldwin
• Environment and Innovation Award
– Kinetic
• Apprentice of the Year Award –Matthew Geary
The evening concluded with a cocktail function at Squires Terrace in Panthers Penrith, where delegates continued to network.
Day Two
Day two covered topics relevant to contracted operators, tour and charter operators, and suppliers.
NSW Minister for Transport Jo Haylen delivered a government address, sharing insights from the Bus Industry Taskforce and outlining plans for reliable and affordable public transport.
Explorer and author James Castrission gave an inspiring keynote on the power of planning and collaboration in overcoming challenges, drawing parallels to the bus industry and shifting toward a partnership model.
Key sessions featured updates on heavy vehicle safety presented by Jennifer Rotili from the National Heavy Vehicle Regulator, alongside bus safety insights from Samantha Moran of the Office of Transport Safety Investigations. Following lunch, Shadow Transport Minister Natalie Ward addressed delegates, paving the way for discussions on employee relations and asset management.
Interactive panel sessions, facilitated by Steve Lynch and Philip Whipp from BusNSW, emphasised the importance of cultivating a skilled workforce and transitioning to zero-emission solutions.
The day ended with a ‘breakout’ session, where delegates discussed 12 key topics for the NSW bus and coach industry in small groups and presented the outcomes.
Three additional awards were presented by Minister Haylen:
• Safety Award – CDC NSW
• Supplier of the Year – Vehicle Dealers International (VDI)
• Outstanding Contribution to the Industry Award – John King
The conference concluded with a ‘Black and Gold’ themed dinner, offering delegates a final opportunity to network and reflect on the event’s success. With strong attendance and engaging discussions, the BusNSW 2024 Member Conference left delegates inspired and prepared for an evolving environment. Above:
WINNER
Striking shot
The winner of ABC’s Best Bus November, brought to you by VDI Australia, is an electrifying shot of a V-Line bus in front of some insane weather
Motor Service coach among the dry Australian landscape was a close contender, while Steve Smith sent through a flurry of snaps of his new Yutong C12 for Dragon Tours and Limousines that he is very chuffed with.
“We are extremely happy with our acquisition and are in fact so happy that we will be taking delivery of a second one in December 2024,” Smith ABC.
A Pitt’s Coach Tours coach was seen getting cosy with some painted silos at Rosebery in Victoria, courtesy of Sharon and Colin Pitt, while Joshua Adams sent through a picture of a Bayside Coaches Volvo B11R and Coach Concepts coach at The Devils Marbles in the Northern Territory.
Ultimately however, it was Robert Murdoch from Ventura that has taken
home the crown for November, with his stunning storm shot.
“The bus is a 2022 Scania K410CB Euro 6 6x2 with a Coach Design body,” Murdoch told ABC.
“The picture was taken at our Dandenong depot during a storm.”
For their win, Murdoch received a free 12-month subscription to ABC Magazine, while the winning photo is live as ABC’s Facebook page cover for all of November.
If you want to be like Murdoch and have your best photo shown off courtesy of Best Bus, brought to you by VDI Australia, then don’t forget to send through your photos for December and the rest of 2024 via our website or by keeping an eye on our Facebook page for more details.
Expert
support, wherever you are.
Our commitment to excellence goes beyond just providing buses. VDI’s nationwide service network and dedicated customer support helps keep your fleet performing at its best, no matter where you are. We believe in building long-term partnerships with our clients, which is why we offer a comprehensive range of support services tailored to your specific needs. Whether it's on-site training for your staff, or real-time technical support, we’re here to support you every step of the way.
TStaying strong
The industry has seen another steady month of deliveries, maintaining the rage in the final months of 2024
he deliveries numbers for the national bus and coach industry may not be reaching such stunning heights as we saw mid-year, but a further 157 deliveries for the month is proof that the market is strong. Following 174 units recorded last month, 157 further deliveries set the scene for a busy October.
A perfect half-century saw Volvo once again top the chassis sector, with 50 even units seeing it finish 15 ahead of the next best Yutong (35). Sitting in third was Scania with the 24 deliveries, holding a resurging Mercedes-Benz (19) at bay. From there, BCI ended the gap with nine deliveries, with I-Bus and Guantong/GTK sharing six deliveries apiece. With BLK recording the three units, the final deliveries went to the likes of Nexport (two), MAN (one), Custom Denning (one) and BYD (one).
The contest heated up in the bodybuilding segment for October, with Volgren once again proving too strong with its consistent 45 deliveries. Replicating its September efforts, the high number kept it 10 ahead of the next best Yutong, with BCI (17)
The air-conditioning market was once again the closest one, with Cling-Yutong this time claiming the honours for October with 35 deliveries
narrowly beating Irizar with 16 to claim third place. BLK rose with 12 deliveries, keeping ahead of the likes of Custom Denning (seven), Guantong/GLK (six) and I-Bus (six). The final 13 bodies were delivered by six different companies.
Seating was once again McConnell’s forte, with another consistent effort seeing McConnell record 61 deliveries in back-to-back months to claim the win. Sege remained in a strong second spot with 40 deliveries for the month, while Yutong finished third with 31. From there, StyleRide improved to 17 deliveries, while APM had the six and Marcopolo finished the market with the two units.
The air-conditioning market was once again the closest one, with Cling-Yutong this time claiming the honours for October with 35 deliveries. Close behind was Thermo King with 32, who was only one ahead of the pursuing
Coachair. It fell off after the top three, with Hispacold (16) and Spheros (13) fighting it out for the top five, while Songz (nine) and Denso (eight) worked ahead of MCC (six) and Konvekta (four) and Valeo finished the market with the three deliveries.
After recent Queensland dominance, it was a return to form for the state down south as Victoria took over the state-based delivery crown. With 45 deliveries for the month, it fought off New South Wales (39) and Western Australia (36) in a busy top three, with Queensland dropping to the fourth spot with 30 deliveries in October. Outside of the big four, the ACT recorded four units, South Australia the two and the Northern Territory had a solitary new vehicle hit its roads in October.
Turn overleaf for comprehensive bus and coach delivery information for October. Please note all data is as supplied from manufacturers, at their discretion.
Seat delivery units
Seating was once again McConnell’s forte, with another consistent effort seeing McConnell record 61 deliveries in back-to-back months to claim the win. Sege remained in a strong second spot with 40 deliveries for the month, while Yutong finished third with 31. From there, StyleRide improved to 17 deliveries, while APM had the six and Marcopolo finished the market with the two units.
Sales by body
The contest heated up in the bodybuilding segment for October, with Volgren once again proving too strong with its consistent 45 deliveries. Replicating its September efforts, the high number kept it 10 ahead of the next best Yutong, with BCI (17) narrowly beating Irizar with 16 to claim third place. BLK rose with 12 deliveries, keeping ahead of the likes of Custom Denning (seven), Guantong/GLK (six) and I-Bus (six). The final 13 bodies were delivered by six different companies.
Sales by Air-Conditioner
The air-conditioning market was once again the closest one, with Cling-Yutong this time claiming the honours for October with 35 deliveries. Close behind was Thermo King with 32, who was only one ahead of the pursuing Coachair. It fell off after the top three, with Hispacold (16) and Spheros (13) fighting it out for the top five, while Songz (nine) and Denso (eight) worked ahead of MCC (six) and Konvekta (four) and Valeo finished the market with the three deliveries.
Sales by chassis
A perfect half-century saw Volvo once again top the chassis sector, with 50 even units seeing it finish 15 ahead of the next best Yutong (35). Sitting in third was Scania with the 24 deliveries, holding a resurging Mercedes-Benz (19) at bay. From there, BCI ended the gap with nine deliveries, with I-Bus and Guantong/GTK sharing six deliveries apiece. With BLK recording the three units, the final deliveries went to the likes of Nexport (two), MAN (one), Custom Denning (one) and BYD (one).
DELIVERIES OCTOBER
FRONT ENGINED I-BUS
the best and only choice to meet your requirements.
STANDARD FEATURES
ü Isuzu 4HK1-TCC turbo charged diesel engine (with no AdBlue or DPF)
ü Isuzu AMT with fully automatic and clutchless manual modes
ü Isuzu power steering and rear spring suspension
ü 26-32 fixed APM passenger seats with lap sash seatbelts (incl. driver)
ü High capacity air conditioning, ideal for Australian environments
ü Reversing camera equipped
ü High level of build quality
ü Integrated cab / body (not pod type)
ü All seats are spacious / equal comfort unlike competitors
ü Spacious cabin (best in class)
ü Ideal flat floor for ease of aisle access
ü Fully supported Australia wide by Isuzu Care
ü Isuzu national dealer network
ü Bus Stop's network of service agents
ü Air Conditioning Service Agent SUPPORTED NATIONWIDE BY