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*AITA Statistics Ytd December 2012. #Source: Logistik Magazine 2012. Pictures are for illustration purposes only. Actual colour of products may differ from picture displayed.
Make sure your material handling provider ticks all the boxes. Whether you require a single forklift or a fleet, we want to show you why Toyota Material Handling sells more forklifts than any other company. We’ve got Australia’s biggest range to provide you with the best possible material handling solutions, and
the customer service and parts support you’d expect from the world leader .# So if you’re looking for a forklift provider who really ticks all the boxes, talk to your local Toyota Material Handling branch today.
1800 425 438 www.toyotamaterialhandling.com.au
S O L U T I O N S TMH0480 Leadership_2013_Logistics.indd 1
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LM1113_003.pdf
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This issue November 2013
Factory Sick discusses productivity, process and innovation
28
behindthecover
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Industry News Mercury Awards Supply Chain Factory Materials Handling Warehousing Forklifts & Lifting
contents 04 Bulletin Board Toll moving into Gracemere Industrial Area Rise in the use of rail: report
06 Vehicles
08 Industry Trends Job trends in logistics: Hays Quarterly Hotspots
10 Safety Staying on trak
The world’s LARGEST mining truck
The ECO Straddle Carrier Range from Mobicon Systems is aimed at a market looking for even more savings when compared with traditional container Forklifts. The ECO is suited to companies that have a relative low container throughput. This solution is an environmentally friendly alternative using less fuel than comparative models. A simpler design means less moving parts and therefore increased reliability. As well as the lower up front investment cost, the ECO will incur lower maintenance costs and no weekly greasing costs making it economically a better choice. Mobicon Systems are thrilled to present their ECO Range to the logistics industry. For more information on this brand new product as well as the other services offered by Mobicon Systems please visit www. mobiconsystems.com, phone +61 7 3811 5049 or email us at sales@mobiconsystems.com. ASSOCIATE PUBLISHER: Martin Sinclair e martin.sinclair@cirrusmedia.com.au EdITORIAL CO-ORdInATOR: Vicky Validakis t 02 8484 0964 e vicky.validakis@cirrusmedia.com.au GRAPHIC dESIGnER: Louis Santos t 02 8484 0724 e louis.santos@cirrusmedia.com.au KEY ACCOUnT MAnAGER: Tim Richards t 02 8484 0829 e tim.richards@cirrusmedia.com.au QLd AdVERTISInG MAnAGER: Sharon Amos t 07 3261 8857 m 0417 072 625 f 07 3261 8347 e sharon.amos@cirrusmedia.com.au PO Box 3136, Bracken Ridge, Qld 4017 PROdUCTIOn CO-ORdInATOR: Mary Copland t 02 8484 0737 e mary.copland@cirrusmedia.com.au All rights reserved. No part of the publication may be reproduced or copied in any form or by any means without the written permission of the publisher. ISSN 1832-5513 Copyright Cirrus Media. Published by Cirrus Media. (ABN 80 132 719 861) Tower 2, 475 Victoria Avenue, Chatswood, NSW 2067 Australia Locked Bag 4700 t 02 8484 0888 f 02 8484 0633. Printed five times a year, Logistics & Materials Handling is inserted in the February, April, July, September and November 2013 issues of Manufacturers’ Monthly, FEN, Australian Mining, Electronics News, Food, and PACE magazines with a distribution of 30,000.
logisticsmagazine.com.au
26 - 27 Forklifts Supplier looks to extend its forklift contract SpotMe warning system to improve safety
30 Bulk Handling Lifting the game
mercuryawards 2013 Winners Coverage
11-24 FOLLOw US On
facebook.com/ logisticsmagazine
twitter.com/ logistics_au
Average Net Distribution Period ending March ‘13 31,805
November 2013 Logistics&MaterialsHandling | 3
LMH1113_004.pdf
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bulletinboard logistics and materials handling news from aUstralia and aroUnd the world
Rise in the use of rail: report aUstralia’s rail industry is growing, with an industry report showing freight and passenger numbers have increased. the australian rail industry report, commissioned by the australasian railway association, looked at data from 22 operators across the country, bringing light to new statistics on how activity on the network is increasing. the report found that passenger journeys have increased by 84 million over the past four years. the latest figures from 2011/12 showed a total of 784.2 million journeys, representing an increase of 15.4 million on the previous year. chief of ara, Byran nye, said the increase in passenger numbers was a win for the environment. “the average passenger train can take 525 cars off the road and reduce carbon emissions by the same amount as planting 320 hectares of trees,” nye said. “if the growing trend that this report indicates continues, australia will be right on track to a greener and more productive future through the utilisation of rail.” while freight also increased, with the industry carrying 8.2 per cent more to 929.6 million tonnes, with ore making up 53 per cent, followed by coal at 33 per cent. “this report justifies increased investment in rail to reduce congestion on roads and increase productivity across the economy,” nye said. “with only 5 per cent of freight moving rail between melbourne, sydney and Brisbane, rail has the capacity and is ready to take more freight between the capitals and free up our congested highways.”
Toll moving into Gracemere Industrial Area toll nQX is moving its operations to the gracemere
allows us to do that.” toll employs 70 workers in
industrial area, rockhampton,
rockhampton, with all set to
with a purpose-built facility set to
move to the new site.
be up and running by mid-2014. general manager greg smith said the facility will provide a growth opportunity for the company. “the new facility allows room for future growth and more flexibil-
smith said employment would grow off the back of the new venture. “the sky’s the limit,” he said. rockhampton mayor margaret strelow welcomes the announcement.
ity for our customers,” smith said.
“we are delighted at the
“this is about getting current
opportunity this move provides
operations right and planning for
for toll nQX to grow even
continual growth.
stronger,” she said.
“gracemere offered a blank canvas. “we have a willingness and ability to grow and gracemere
4 | Logistics&MaterialsHandling November 2013
gracemere industrial Park is 10 kilometres south-west of the current Port curtis site, where toll has operated since 1990.
logisticsmagazine.com.au
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LMH1113_006.pdf
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vehicles&logistics
The world’s
LARGEST mining truck Mining is getting bigger with the release of a 450 tonne truck.
B
elAZ has officially launched a 450 tonne mining dump truck, which has already been confirmed as the largest in operation in the world. It comes as the Belarusian machinery manufacturer, which claims to supply one out of every three mining trucks around the world, celebrates its 65th birthday. Dubbed the 75710, or ‘The 450’, it comes with a 25 per cent larger hauling capacity than the 360 tonne model, and is driven by two 16 cylinder, four cycle MTU diesel engines that provide a maximum speed of 64km per hour. The vehicle is more than 20 metres long, and from wheel base to the top of the bucket measures 8.2 metres. BelAZ have made the truck wider than it is tall, with the machine measuring close to ten metres across, coming in at 9.87 metres in total. Speaking to BelAZ at AIMEX in August, the company told LMH that the new truck is able to essentially carry an empty 360 tonne BelAZ truck with the company’s smaller 240 tonne truck in the back of that, or 2.5 jumbo jets, however when it is carrying less than capacity loads it only uses one engine, reducing overall fuel consumption. It has an operational weight of 360 tonnes, and a gross weight of 810 tonnes.
6 | Logistics&MaterialsHandling November 2013
According to the company, when fully laden on a 10 per cent gradient, the 450 can maintain a speed of 40 km per hour, providing more efficiency on site. It uses an AC electric drive Siemens MMT500 electromechanical transmission, with two traction alternators, four traction electric motors and motor wheel reduction gears, auxiliary electric machines, adjustment, and control devices. To get around site and take the weight of the payload it is fitted with eight wheels, the same size used on the 360, with two turntables axles. BelAZ says “the outcome of this revolutionary design is a turning radius of just less than 20 meters, with less time wasted on turning around”. It is also built from high strength, low alloyed steel for the light weight welded structure of the truck’s frame. The bucket type body also has a FOPS safety while the cab has a ROPS safety system in accordance with ISO 4371, a protective canopy, and is heated by its own engine exhaust gas. Noise levels inside the cab are less than 80dB. In an effort to create standardisation and ease training across its range, BelAZ has built it within the same specifications as the 360, so operators do not need additional training.
The truck is currently undergoing field trials as the Bachatsky open pit coal mine in Siberia, with the manufacturer stating that it is designed to operate in temperatures ranging from -50°C to more than 50°C, and at altitudes of up to 4500 metres above sea level. BelAZ says it will hit the market in around 24 months’ time. The 450 is part of the company’s investment in research and development, which has seen it spend more than US$100 million this year alone, with the figure to increase up to US$150 million next year. “The investment is aimed at increasing the company’s competitiveness in an ever more demanding industry sector, with the company now expanding into several strategic markets, including Australia, South-East Asia, Africa, South America and North America,” it said in a company statement. logisticsmagazine.com.au
DEM1167Log132671041[QUAI7W].pdf
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24/09/2013,
Voice picking integrated with SAP DC streamlined and future-proofed A first for Australia
11:04
AM
Simon Harris Operations Manager, Brady Australia
Another logistics result.
Brady Australia saw an opportunity to innovate with an Australian first – a Voice picking system that communicates directly with SAP WM. While combining two DCs into one, Operations Manager Simon Harris saw the opportunity to upgrade his software and technology. That’s where Dematic came in. Collaborating with SAP specialist Icon Integration Dematic conceived and implemented a new system. Aging middleware was replaced and new integrated software enabled SAP WM to communicate directly with the Vocollect Voice system. Not only did this enable the tracking of every SKU at every stage of the DCs’ relocation, Simon’s paperless picking operations were streamlined and simplified, making them more robust and reliable - a solution that will continue to drive distribution performance for many years to come. That’s what we call a logistics result.
Ask us. realtimelogistics.com.au
Logistics Solutions | Service & Support | Software & IT | Voice Picking | Wireless Networks | Storage Solutions | Conveyors | AS/RS
LMH1113_008.pdf
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industrytrends
Job trends in logistics:
Hays Quarterly Hotspots
R
each stack drivers, storemen/women and forklift drivers are just three of the roles employers are looking to fill as candidate movement and the preference for people with solid experience in previous roles impacts hiring decisions, says recruiting experts Hays Logistics. According to the recruiter’s latest Hays Quarterly Hotspots list of skills in demand, staff movement is creating vacancies as people decide to change employers. “The movement of candidates onto the jobs market to explore their options and change employers is fuelling an active jobs market,” says Tim James, senior regional director of Hays Logistics. “The majority of vacancy activity is the result of replacing departing staff rather than the creation of new roles. Employers will act fast if an employee leaves a business critical role. “This movement of candidates between jobs is a trend not reflected in the unemployment rate, but it is a good sign of candidates’ confidence that they can improve their prospects by looking for a new job. “As a result overall vacancy activity is expected to increase this quarter. Many employers also tell us they are keen to secure candidates who can start early in the new calendar year. “But employers prefer candidates with a solid L M 1 of 1 tenure 1 3 _ 0with 0 0 their _ L Jprevious C - employers. 1 2 0 1 3 history Candidates who have changed employers often
aren’t viewed as favourably as those who have been loyal for several years. “We’ve also seen the recruitment process lengthen as employers become more thorough when assessing candidates. They often want to make sure their candidate of choice has a broad skill set so that they gain the most value from new hires.” According to Hays Logistics, another trend impacting the recruitment sector t is companies recruiting on a temporary-to-permanent basis in order to trial a candidate in the role. “Many employers prefer temporary assignments to not just cover workload peaks, but to trial a candidate to ensure they are a good fit, both in terms of skills and with the business’ culture, before offering them a permanent job,” James said. “Fixed-term contracts meanwhile are also popular as they help control costs. Those candidates prepared to commit to contracts running through until Easter are highly desirable.” According to the Hays Quarterly Hotspots list, demand exists for the following skilled professionals in Australia’s logistics market: • Reach Stack Drivers – There are not a lot of people who hold the required licenses, so supply is failing to meet demand. • Storemen/women – Candidates with mining 0 9experience - 2 4 T 1are 2 :sought 0 4 : for 1 1stores + 1 0roles : 0 0in remote locations. Hays also noted the need for
candidates with prior Government stores experience given the specific and specialised stock and systems in this sector. • Forklift Drivers – Reliable candidates are sought at entry level because employers consider them good value. • Supply Chain Coordinators – The need for temporary supply chain coordinators to manage logistic vendors such as freight forwarders, 3PL’s and domestic transport is continuing. In addition, summer is a peak time for manufacturing. From September through to January an ongoing need for supply chain professionals to help with the ordering, planning and movement of stock will be required. • Inventory professionals – There is also demand for inventory professionals, especially inventory managers. There is also a shortage of quality distribution centre (DC) managers and warehouse managers for the storage of stock.
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8 | Logistics&MaterialsHandling November 2013
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LMH1113_010.pdf
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safetyequipment
Staying on trak D
river safety is one of the most difficult aspects of mine site OH&S to manage and with so many uncertainties including human error and weather conditions to contend with, often education and training are the best ways to mitigate driving risks. Many mining employees are driving long distances at dangerous times in remote locations, factors which make fulfilling a company’s duty of care to keep employees safe increasingly challenging. A challenge which sometimes requires a technological leg up. Adelaide-based fleet telematics company Securatrak is focusing on the resources sector, providing turnkey GPS tracking hardware and software solutions, allowing companies to track driver behaviour. Securatrak managing director Mark Holmes said the system helps improve driver safety by monitoring driver behaviour in real-time. “Vehicles are now looked at as a place of work,” he said. “We now have a real way to measure driver safety. “It’s gone from a like-to-have technology to a must-have technology. “All companies, small, medium, and large, need to be responsible for their workers’ safety, in particular when they’re driving in the field.” The GeoTab system also examines vehicle performance, enabling companies to cut costs and improve driver efficiency. The system can cut fuel costs by between five and eight per cent, slash tyre bills, wear and tear expenses, as well as maintenance overheads, Securatrak business development manager Christopher Joseph said. 10 | Logistics&MaterialsHandling November 2013
The little black box type device plugs straight into the vehicle, using the onboard data port Securatrak translates fuel consumption, idling times and speed into information companies can use to improve operations. It can also drill down into revs, oil pressure, carbon emissions, and can even detect if the seatbelt has been fastened. “Speed and no-go zones can be created throughout the operational area,” Holmes said. “It can record for example if people have gone into areas they shouldn’t have.” The cloud-based software provides fleet tracking, mapping vehicles using GPS and transmitting data via the Telstra 3G network, building up driver profiles even in remote locations. “Reporting allows management
and safety officers to see what is happening in the field,” Holmes said. Harsh breaking, acceleration and cornering are also recorded to determine how a driver is behaving both on public roads and onsite. Devising a driver scoring system, GeoTab can rank vehicles or drivers against one another, allowing for safe driving to be incentivised. In cabin systems can be configured to alert drivers or send SMS messages to managers when operators are being unsafe or may have been involved in an accident. “In-built accelerometer technology immediately identifies any vehicle impact or rollover event, sending real time emergency notifications to your senior personnel,” the company said. Joseph said the system isn’t about ‘big brother’ watching a worker’s every move, it’s about
improving driver safety. “It’s not about watching where you are but a tool to improve workplace safety,” he said. “What you don’t know, you can’t manage. “The ROI is fuel savings and safety improvements.” Insurance companies are also considering lowering premiums if these types of devices are fitted in vehicles. Insurers are able to calculate policies based on speed, braking and cornering behaviours as well as driving distances and locations. Newcastle-based AI Insurance will offer telematics insurance policies from November 1. AI Insurance chief executive Roland Lange said these types of policies allow buyers to save money by proving they are not a significant risk to insurers. logisticsmagazine.com.au
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LM1113_011.pdf
2013
mercuryawards
2013 Mercury Awards: The night that was
O
ver 120 guests turned out for the 8th annual Logistics & Materials Handling Mercury Awards held at Doltone House, Jones Bay Wharf in Sydney. With Sydney Harbour Bridge as the backdrop, and the champagne flowing, guests settled in for a night which saw the ingenuity of companies in the logistics and materials handling sector celebrated. transport management solutions and The dinner ceremony was opened by operations. Vicky Validakis, editor of Logistics & On the night Validakis said the award Materials Handling magazine. Guest program gave companies in the sector a speaker Cassandra Lee from Logistics chance to shine. Executive Group took to the stage before “It’s great to get businesses working in handing the microphone over to comedian the sector in the same room to network and and master of ceremonies Craig Reucassel have them discuss what is important to from the Chaser Boys. them,” Validakis said. The Logistics & Materials Handling “The logistics sector deserves to be Mercury Awards were developed in celebrated and the Mercury Awards 2006 by Logistics & Materials Handling shows off the work being produced by A D _ L O G S I MO C T _ 0 9 . p d f Pa ge 1 9 / 2 2 / 0 9 , 4 : 0 7 PM magazine to recognise and reward some of Australia’s brightest minds in the excellence in supply chain, logistics, and business.”
logisticsmagazine.com.au
Logistics & Materials Handling would like to congratulate winners of this year’s awards. They are: • Winner of Logistics Leader: Asixa • Winner of the Top Third Party Logistics Provider (3PL), proudly sponsored by CASI: Polar Fresh Cold Chain Services • Winner of the Young Professional of the Year, proudly sponsored by SSI Schaefer: Jenifer Devine from Staples Australia • Winner of the Warehousing and/or Storage Solution, proudly sponsored by Schaefer Store: Polar Fresh Cold Chain Services • Winner of the Technology Application, proudly sponsored by MobiconSytems: Icon Integration for their direct voice solution for SAP for Brady • Winner of the Materials Handling Solution, proudly sponsored by Materials Handling Pty: Konecranes for their crane maintenance solution for Xstrata. • Winner of the Supply Chain Innovation: Manhattan Associates for their supply chain management solution for Super Retail Group • Winner of the Best of the Best, proudly sponsored by Logistics & Materials Handling: Polar Fresh Cold Chain Services Logistics & Materials Handling would also like to congratulate all the finalists in this year’s awards, and send thanks to our sponsors for their support, and to the judges for their commitment to the Mercury Awards program. A special thanks also to the guests who attended on the night for making it a memorable industry event. Look forward to seeing you all again for the 2014 Mercury Awards.
November 2013 Logistics&MaterialsHandling | 11
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LM1113_012.pdf
2013
mercuryawards
Logistics Leader Winner: Asixa Asixa took out this year’s Logistics Leader Award for their highly specialised service culture which works well for their clients and the end customers in regional Victoria.
A
sixa provides road freight, warehousing and consultancy services to a range of sectors, including automotive, plumbing, hardware and not-for-profit, from its hub in the south-east Melbourne suburb of Pakenham. The company says its 98 per cent delivered in-full, on-time rating, high customer net promoter score (NPS) of +44 and a Level Four Safety Management Achievement Program, combined with its loyal and experienced team, make Asixa the logistics partner of choice for more than 250 state and national businesses. “Nowhere in Victoria is too remote for Asixa and its exceptional regional delivery network, which has provided comprehensive overnight freight services to every inch of the state for almost two decades,” the company said. Moving tyres is the company’s specialty and Asixa said it has evolved its specialist tyre operations to become the preferred logistics supplier for distributors around country Victoria. The company delivers nearly 850,000 tyres annually – spanning passenger vehicle tyres to earthmoving machinery varieties – throughout the state’s regional centres and rural towns. The company continually evolves its tyre
operations and is able to palletise a large portion of its tyre freight on-site, utilising automated shrink-wrapping equipment to keep stock secure, which in turn means the use of forklifts can be maximised. Not only does Asixa benefit from these practices in its own operation, it provides advice to supply and distribution clients as well. While through its logistics consulting capabilities, Asixa educates clients and provides them with the materials to implement specialist handling practices to maximise palletised and machine-handled stock and reduce manual handling. This reduces manual handling for Asixa, the costs for clients, and means they are occupying client loading docks for shorter periods of time. Electronic ordering as part of Asixa’s 3PL offering also means the company can respond quickly to demand from retailers while its extensive regional and rural reach and efficient warehousing, dispatch and delivery systems means it can have tyres delivered before the retailers’ customers arrive to have their tyres fitted. And with a record of 98 per cent of all consignments delivered in full and on time,
Asixa’s John McMillan with Craig Reucassal
it’s little wonder the company is a hit with its customers. On the night Asixa’s director, John McMillan, said customer service was a key to Asixa’s success. “We do what we do and we do it well and consistently and our customers seem to be very happy with us,” McMillan said. “We’ve had customers who have been with us for 18 years.” McMillan likened the winning the logistics leader award to placing at the Melbourne Cup, commenting that with the calibre of the other finalists in the category, Asixa was delighted to take home the trophy. The judges said Asixa’s logistics consulting capabilities provided a specialised service to its customers.
P Find
12 | Logistics&MaterialsHandling November 2013
Evaluate
Select
logisticsmagazine.com.au
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LM1113_013.pdf
2013
mercuryawards
Supply Chain Innovation Winner: Manhattan Associates Manhattan Associates won this year’s Supply Chain Innovation Award for their supply chain management solution for Super Retail Group.
T
he brief was to implement a supply chain management solution that allowed Super Retail Group to have full visibility of inventory, scalable to allow for increase SKU’s and product lines, and a solution that would seamlessly integrate into existing legacy IT systems. Initially, SRG operated only one distribution centre (DC) in Queensland, however after a series of significant acquisitions, the company quickly expanded its DCs across Australia and New Zealand to five. SRG planned to double in size over a five-year timeframe and a new business model was developed, which involved a complete review of the company’s supply chain operations. The challenge for Super Retail Group was to create a new distribution strategy incorporating a series of internal multi-user distribution centres allowing inventory from all eight business units to be managed across each distribution centre. Manhattan SCOPE – Supply Chain Optimisation….Planning through Execution is a comprehensive portfolio of supply chain solutions that leverage the industry’s first and only Supply Chain Process Platform to deliver
cross-application optimisation and integration not previously possible in the supply chain industry. One of the unique features of Manhattan SCOPE is that it allowed SRG to create a series of internal multi-user virtual distribution centres, which enables inventory from all eight brands to be more effectively managed across each DC. Subsequently, SRG were able to maximiset helim itedspaceavailableinit sD Cs. The implementation of SCOPE has also allowed SRG to create a new distribution network that supports the company’s position as a leading player in the automotive aftermarket, sporting and outdoor leisure retail sector across multiple brands and multiple channels. In addition, SCOPE supported the company’s move towards a global sourcing model and store-ready shipments supporting its omni-channel requirements. The judges said Manhattan provided SRG with an efficient supply chain innovation. “Manhattan have provided an excellent outcome to Super Retail Group which has allowed them to significantly improve their stock management and customer service at a
Manhattan’s Raghav Sibal with Craig Reucassal.
time when companies are looking for significant savings.” Raghav Sibal, managing director, Australia & New Zealand said the win was a great one for this company. “I feel on top of the world,” Sibal said. “Thanks to our team and Super Retail Group that we won this award.” “Manhattan is a global organisation with 2400 supply chain professionals and Australia we have a very strong team of 45 people and these people work very hard to ensure customers like SRG get what they need.”
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November 2013 Logistics&MaterialsHandling | 13
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LM1113_014.pdf
2013
mercuryawards
Technology Application Winner: Icon Integration Icon Integration took out this year’s Technology Application Award for their direct voice solution for SAP for Brady.
I
CON Integration was formed in 2011 and is a specialised SAP services company focused on helping SAP customers maximise their operational efficiencies by leveraging SAP supply chain execution solutions. Central to its offering is SAP Warehouse Management (or more recently Extended Warehouse Management) and associated technologies such as RF and voice enablement. When Brady had to relocate its warehouse facility in NSW from two out-dated sites into a purpose built distribution centre, Icon Integration introduced a direct voice solution for SAP (based on Vocollect VDERP, sold via Dematic). Brady’s operations manager, Simon Harris, said the relocation involved a team of 120 personnel and required the transport of more than 20,000 pallets between the two sites. “For the best part of two weeks we had three trucks carrying stock from Regents Park arriving at the new DC every hour over two shifts,” said Harris. “And, of course, once the stock arrived, it had to be put away to its correct location.” Icon’s role included integrating the paperless picking technologies to Brady’s warehouse management system SAP WM. Harris said it was the first application in Australia of Voice Direct ERP for SAP from Vocollect, the manufacturer the DCs voice picking system. “We have been using voice picking technology for over seven years, however it has required the use of middleware to enable SAP WM to communicate with the Vocollect system,” Harris explained. “While there was nothing wrong with this set-up from a functional perspective, the middleware had not been upgraded for several years and was beginning to impact the reliability of our integrated IT systems. “When it came time to relocate to our new DC we faced the dilemma of significantly upgrading the middleware, or finding an alternative way of making our voice picking system communicate directly with SAP WM,” explained Harris.
14 | Logistics&MaterialsHandling November 2013
Icon’s Paul Roddis with Tom Schults from Mobicon Systems.
“Dematic’s Real Time Logistics division and our SAP partner Icon researched the options available and recommended Vocollect’s recently developed VDERP interface, which facilitates the direct integration of voice picking to SAP WM. “While only a small number of SAP WM users around the world had implemented VDERP to create a direct interface to their Vocollect voice picking system, with Dematic’s and Icon’s reassurances, we felt confident to proceed.” Working closely, Icon and Dematic configured VDERP to optimise operational layouts, systems and order fulfilment processes at the new DC. Harris said the technology improved the company’s picking operations. “The seamless integration of our SAP WM and voice picking systems has greatly streamlined and simplified a critical interface, and has significantly improved the robustness and reliability of our paperless picking operations,” Harris said.
Paul shows off his award on the night
logisticsmagazine.com.au
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LM1113_015.pdf
2013
mercuryawards
Icon’s Director of SAP Logistics Solutions and project manager for the Brady implementation, Jason Nalewabau, said the company worked with Brady from development to implementation to bring the solution to life. “As soon as the layout of the DC was confirmed and all of the storage systems installed, we began mapping all of the new locations and started work immediately on configuring SAP WM, defining the voice work flows, and deploying the VDERP solution,” Nalewabau said. “Together, Icon and Dematic have the techniques, SAP add-ons and pre-built work flows, foundational technology and experience to optimise a customer’s investment in SAP, and increase their accuracy, productivity, order processing capacity and IT systems L M1 1 1 3 _ 0 0 0 _ MO B 2 performance.” The judges commended Icon’s
logisticsmagazine.com.au
ability to reduce complexity, coupled with its customer service capabilities. “Icon was the standout finalist for the Technology category. Icon demonstrated excellence by reducing complexity with SAP systems coupled with excellent customer service practices.” On the night, Icon’s managing director Paul Roddis said the win was fantastic, especially considering the size of the other companies nominated in the category. “They’re big companies so for us with a team of 15 people to get an award and recognised like this is really fantastic,” Roddis said. “To pick pack products using SAP is traditionally quite a bulky and difficult product to work with.” Roddis said Icon’s success was due to getting all the pieces of the outcome for the company,” he said. 1puzzle 2 0aligned. 1 3 - 1 0 - 1 4 T 1 4 : 0 0 : 3“It’s 5 + really 1 1 : about 0 0 process, project “We delivered a really good management, working with people
on the shop floor and getting the alignment between technology and people right”.
November 2013 Logistics&MaterialsHandling | 15
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Warehousing and/or Storage Solutions Winner: Polar Fresh Cold Chain Services Polar Fresh Cold Chain Services won this year’s Warehousing and/or Storage Solutions Award for their new Parkinson Chilled Distribution Centre.
I
n October 2012, Polar Fresh Parkinson went live with the implementation of fresh produce to the site. This resulted in significant change to the operation of the business, with it not only requiring double the amount of team members but also almost double the amount of volume being moved through the site. The physical expansion of the building took place in two parts, with the construction of a new freezer chamber and banana ripening room as an addition to the existing structure and also required the conversion of a freezer chamber into two produce chambers. Polar Fresh said they faced a number of challenges during the implementation of fresh produce into the site including two-way traffic flow, freezer migration and a sprinkler leak which caused water to freeze inside of the new freezer chamber. The first produce pallet was moved into the Parkinson site in October 2012 and subsequent volume was integrated into the site gradually over a six day period, meaning that Polar Fresh reached a ‘steady state’ approximately eight weeks prior to its peak Christmas period. The migration of fresh produce was achieved in-line with the organisations current receipt, pick and despatch profiles as opposed to the usual produce profile, providing even more of a challenge for the employees due to the number of team members required in the
16 | Logistics&MaterialsHandling November 2013
chamber at a time performing forklift and order selection duties in order to meet the demands of our customer. With half of the team being new and having little experience with the Polar Fresh processes, and the bulk of its existing workforce having little experience with produce, the potential for errors and injuries was very high, however during this period there were minimal service issues and no significant increase in incidents and injuries. The implementation of produce into the Parkinson site has resulted in significantly reduced costs for their customer with a dramatic reduction in the cost-per-carton, Polar said. The process of moving produce in-to-store is also more controlled through the Polar Fresh site, resulting in increased efficiency and cost savings for both Polar Fresh and its customer. The systems being utilised by Polar Fresh allow for more control over produce, allowing for greater traceability, meaning that at any one time Polar Fresh can determine where product is and provide accurate information to suppliers, internal stakeholders, its customer and the stores. Since the implementation of produce into Parkinson, stores are also experiencing a greater level of service from the distribution centre, Polar says. There is better management of date codes of product resulting in more frequent turnover of stock
Polar’s Michael Hill with John Brittain from Schaeffer Store.
through the distribution centre and less product going to waste through going out-of-date whilst waiting for delivery. There is also less stock loss due to more stringent controls around supplier compliance and what is accepted into the DC which then flows through to the stores that are now receiving less damaged stock than they were previously. Stores are also receiving more frequent deliveries, resulting in higher quality products being supplied. The new facility employs over 650 team members and supplies all confectionary, milk, poultry, meat, dairy, chilled, frozen and fresh produce products to over 200 stores throughout Queensland and New South Wales. With over 1.3 million cartons despatched per week, Polar Fresh Parkinson CDC is a 24 hour a day, 7 days per week site and the largest site (chilled or otherwise) in its
customer’s network. The judges commended the company for the major changes it implemented. “This new system resulted in dramatically reduced costs as well as a smart traceability function showing progress and details of products along the whole supply chain.” On the night, the company’s operations manager Michael Hill dedicated the award to his workers. “We’re absolutely rapt to win this award, particularly for the 700 team members we have onsite, it’s a fantastic achievement for them,” Hill said. “We had implemented the same design into Victoria, however the challenges with Queensland were more significant with the distances that we travel. “We were able to pull it off and make sure that our supply chain into those supermarkets aligned with our customers campaign.” logisticsmagazine.com.au
LM1113_017_SCH LMH1311SS:Layout 1 11/10/13
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Smart Storage Solutions! INTERLOCK PALLET RACKING
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SCHAEFER Carton Live Storage SSI Schaefer's carton live storage systems are used in every sector of industry, where quick and easy access to items is required. The ergonomic, space saving design and fast picking, make the multiple lane live storage racking particularly economical. The stored goods roll automatically into an ideal picking position. The “firstin/first-out” principle (FIFO) ensures that no outdated stock remains on the shelf. Designs can also incorporate live pallet storage on ground floor or multiple levels.
SCHAEFER LogiMat® Vertical Storage Lift
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A LogiMat® Storage Lift is comparable to an oversized drawer cabinet with two stacks of trays (one in the front and one in the rear). Between those stacks operates a lift, which pulls out individual trays as required and delivers them to the service window opening that follows the ‘goods-toman’ principle. Warehouse staff remove the picked goods easily and at an ergonomic height with no operator stress. Step less, height adjustable access openings and incline devices on the trays for the ergonomically correct removal of goods are just two examples from the fully-equipped storage package.
SCHAEFER Orbiter AS/RS Pallet Retrieval
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Schaefer Orbiter is a 1500kg capacity, remote pallet storage/retrieval device with a retrieval speed of 1m/second. It offers maximum warehouse floor utilization of up to 80+%, without requiring specialist-handling equipment. There are of two main components: radio frequency (RF) Orbiter with innovative “Power Caps” power supply & special channel rails, that are installed onto racking, similar to drive-in racking systems. Schaefer Orbiter is the perfect alternative to Schaefer Drive-In racking. The forklift truck operator manually controls it by remote RF without the need for forklifts to enter racking.
The 272 page Schaefer Store catalogue is free to organizations looking to improve product storage and retrieval, gain warehouse productivity and safely optimise the storage areas available. Request your copy now.
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LM1113_018.pdf
2013
mercuryawards
Materials Handling Solution Winner: Konecranes Konecranes won this year’s Materials Handling Solutions Award for their crane maintenance solution for Xstrata in Queensland.
T
he judges said it was great to see a materials handling company growing and adapting off the back of the mining boom. The work provided by Konecranes includes quarterly inspections, remedial work and certifications on 27 overhead cranes of a number of makes and types at the terminal. “It’s a tribute to the trust enjoyed by Konecranes among our customers, both new and established, that we were able to secure this work,” said Geoff Malone, Townsville and Mount Isa service manager for Konecranes. The cranes being serviced at Abbot Point include shiploaders, transfer conveyors and other bulk handling equipment employed on loading coal produced by Xstrata, which is one of the world’s largest mining and metals companies, operating in more than 20 countries. Duncan Robertson, maintenance planner for Xstrata Abbot Point, elaborated: “Every three months, Konecranes inspect our cranes and give us a defect report. We then organise repair of the defects, which can take up to a week with the Konecranes maintenance crew on site,” he said. Abbot Point is two hours’ drive from Townsville, so Konecranes technicians base themselves in nearby Bowen while completing the work. “They’ll also come out quickly from Townsville if we have any breakdowns,” Robertson said. “There are particular maintenance challenges in our location, which is on the ocean. The salty air can corrode the machinery. Also, most of our cranes have been in place for 20 plus years, so we can realistically expect more maintenance to be required.” He said that Konecranes was able to supply service parts for a variety of crane types and brands and knew how to work on them. “We would recommend Konecranes to other companies like ours needing crane inspections and maintenance.” On the night of the awards, a Konecranes spokesperson said the win was a ‘great honour’. 18 | Logistics&MaterialsHandling November 2013
Konecrane’s Kandy Nguyen and Robert Saban from Materials Handling PTY.
“Maintenance, which is vital to the smooth running of the logistics and materials handling industry, is of the utmost importance to us, especially with the new standards that require compulsory, more frequent inspections and require older machinery to be assessed for suitability for continued use,” the spokesperson said. “The Xstrata project presented a particularly challenging environment, but we saw this as a chance to shine as industry leaders in crane inspections and maintenance.” By scheduling routine repairs, maintenance work and inspections, Konecranes help to not only prevent equipment safety issues, breakdowns and compliance violations, but prevent component failure. A primary aim is to prevent unnecessary production downtime – saving time and money.
Konecranes maintenance services included customising a compliance program for lifting equipment to monitor or repair or replace items in accordance with local regulations and laws. “Our latest technologies give crane owners a huge advantage in being able to undertake smart planning through informed decisions that prevent downtime and optimise life-spans, while elevating cranes to a higher level of safety and productivity, “ the spokesperson said. The company attributed its success to the development of new technologies and its problem solving capabilities. “We are constantly innovating, to ensure the latest, smartest and best technology is available to our valued customers, and we thoroughly enjoy complex problem solving and creating efficient solutions to minimise downtime and increase productivity.” logisticsmagazine.com.au
LM1113_019_MAT LMH1311MH:Layout 1 11/10/13
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Vaculex TP Express Parcel Handler
Safe Manual Handling at Distribution Centres
Express parcel handling with the revolutionary Vaculex TP Express - Good ergonomics is good economics... Vaculex TP Express – is a unique, brand new vacuum lift, specially designed for express parcel, package & carton handling type of work. They are extremely versatile because they can handle a great variety of item sizes, shapes and weights. They are suitable for any workplace where fast, safe, consistent & effective throughput is required. Clients in the transport, postal, food, meat works, warehousing and many other diverse industries are experiencing the real productivity gains from using the Vaculex TP Express. Vaculex TP Express is very user-friendly and does not require any training downtime to operate. It is so light and easily managed that working speed and productivity are maintained or in many cases increased, which is usually the contrary when using a lifting aid. Ergonomic to use All control functions are built into a compact, ergonomic handle with a suction cup that can rotate 3600 and swivel sideways by 900 to pick parcels from the side to fit where needed. There is no effort during the lifting process. The single handed control of the unit enables the user to move freely whilst using their free hand for manipulation of the load. Lifting fast in poor posture does not require heavy weights to cause pain and strain injuries but this is now all in the past with the Vaculex TP Express.
Distribution Centres Situation: The main areas in a Distribution Centre are the receiving dock, the storage area, the picking area and the shipping dock. Manual work in all these areas might cause problems with repetitive strain injuries due to bad postures and heavy manual lifting that are performed with a high intensity. Solution: Materials Handling P/L, together with our partner Vaculex, have developed specialized solutions to solve these problems in most of the areas in a Distribution Centre. In addition to the reduction of work related injuries Vaculex solutions usually also improves productivity and worker satisfaction. Vaculex solutions for Distribution Centres include solutions for: • Unloading or loading containers and trailers • Order picking in picking areas • Palletizing • De-palletizing
Vaculex WORKING WITH EASE
De-palletizing
Order picking in picking areas
Unique in its versatility! We offer you a lifting system that is so flexible and user-friendly that nothing beats it. Shape, surface, gripping angle or the need to rotate the load or the lift is no problem for Vaculex TP Express. Palletizing
This large furniture & home wares distribution uses thirty two (32) Vaculex TP Express units suspended off our MechRail aluminium light crane systems to quickly, safely & easily store & retrieve stock
The 444 page Materials Handling Pty Ltd, se... Working with eaee to fr is e, gu catalo wish organizations that ace pl rk to improve wo , safety, productivityd efficiency an est profitability. Requ w. no py your co Unloading or loading containers and trailers
Our website: www.materialshandling.com.au Phone us: 1300 65 00 35 Fax us: 1800 68 68 96 Email us: sales@materialshandling.com.au LMH1311MH
Australia Wide Service
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LMH1113_020.pdf
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mercuryawards
Young Professional of the Year Winner:
Jenifer Devine- Staples Australia Purchasing manager for Staples Technology Solutions, Jenifer Devine, won this year’s Young Professional of the year Award for leading an initiative aimed at improving service and reducing working capital.
D
evine has risen through Staples Australia quickly, initially working in the national distribution center in a variety of operational roles before being promoted to the Staples headquarters in mascot as a purchasing manager. Starting as the office products purchasing manager, Devine was soon promoted again to the national purchasing manager for Staples Technology Solutions. The company said Devine took the role to the next level running the technology solutions supply chain and taking ownership of the end-to-end customer experience by implementing innovative changes. Traditionally Staples had operated a vendor centric model, however Devine identified the need for a restructure of this division, leading a project that was eventually called “the customercentric model”. Purchasing officers would now be responsible for a set of customers, improving the customer experience and inventory visibility. Because the technology solutions business predominately sources proprietary product specifically for customers such as BHP, having a dedicated purchasing associate across all products and in-stock arrangements as well as customer facing KPIs was found to the best solution. A sales survey conducted at the end of this task uncovered great 20 | Logistics&MaterialsHandling November 2013
results: the difference in customer service as well as inventory availability and transparency for sales teams was clear. Staples said Devine has been responsible for a 32 per cent reduction in working capital, maximum 4 hour SLA response times, ETA accuracy of above 99 pre cent and in stock improvements from 75 per cent to over 95 per cent. “Devine’s ability to have both urgency and initiative to take ownership of the end-to-end customer experience as opposed to simple purchasing functions is what has been the driving force behind her success,” the company said. The judges said Devine showed great innovation and leadership skills in the changes she implemented. “Moving from a vendor-centric model to a customer-centric model, Jenifer Devine’s pioneering restructure has shown how creative thought leadership and innovation by young professionals is driving positive results in the logistics sector.” At recent sales leadership conference, the head of sales for technology solutions made it clear that without the changes Devine had led, monthly incremental growth and a 32 per cent reduction in working capital in this category would not have been possible. Examples of wider supply chain leadership initiative’s Devine has taken ownership of include:
S&OP management, inventory and investment strategies and catalogue transitions. Devine described winning the award as her biggest achievement in the industry so far. “Being the winner of this award you can see the way the industry is opening up to females working in the sector and it’s exciting to be working in a changing environment like that,” Devine said. Devine praised Staples for the way the company encourages its staff to excel in any role. “There are a lot of opportunities at Staples, I’ve had around four positions at the company and each time I’ve been promoted to the next level so they are open to progress and development within and are very understanding of the youth within the industry,” Devine said. Devine also commented on the important role women play in the
Jenifer Devine with Brad Welsman from SSI Schaefer.
logistics sector, saying that more women should see the industry for the career opportunities available. With more males employed in the industry than woman at a rate of 80:20, Devine said she hoped her win would inspire others to seek out jobs in the industry. “I’m hoping the split between women and men working in the industry will change,” Devine said. logisticsmagazine.com.au
LM1113_000_SCH2
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Efficiency - Your Competitve Advantage The SSI Schaefer FT+ conveyor system represents a benchmark for energy efficiency, low noise and reduced maintenance costs. Its modular design makes it a cost effective solution for today’s high performance logistics environments.
1800 SCHAEFER · info@schaeferssi.com.au · www.ssi-schaefer.com.au
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LMH1113_022.pdf
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Third Party Logistics Provider Winner:
Polar Fresh Cold Chain Services The winner of this year’s Top Third Party Logistics Provider Award is Polar Fresh Cold Chain Services for its provision of logistics support, transport and warehousing services.
P
olar Fresh Cold Chain Services and its Parkinson Chilled Distribution Centre (CDC) operates as a third party logistics provider; providing dedicated storage and service to a major national supermarket chain. Polar Fresh Parkinson originally began operation in 2009, working with three different chambers: ambient, chiller and freezer; employing over 300 team members and dispatching over 750 000 cartons per week. Over the last 12 months, Polar Fresh has gone through a major period of change and growth with the implementation of fresh produce into the site. Although it started in October last year, the switch required a major change in business operations. It not only required doubling the number of team members and almost doubling the volume levels being moved through the site, but it also necessitated the physical expansion of the company’s site. This expansion took part in two parts, namely the construction of a new freezer chamber and a banana ripening room as an addition to the existing structure, while at the same time it also converted one of its freezer chambers into two produce chambers. The first produce pallet was moved into the Parkinson site in October 2012 and the subsequent volume was integrated into the site gradually over a six day period, meaning that Polar 22 | Logistics&MaterialsHandling November 2013
Fresh reached a ‘steady state’ approximately eight weeks prior to its peak week for the key Christmas period. The implementation of produce into the Parkinson site has resulted in significantly reduced costs for its customer, with a dramatic reduction in the costper-carton. The process of moving produce in-to-store is also more controlled through the Polar Fresh site resulting in increased efficiency and cost savings for both Polar Fresh and its customer and since the implementation, stores are experiencing a greater level of service from the distribution centre. Polar says there is also better management of date codes of products, resulting in more frequent turnover of stock through the distribution centre and less product going to waste through going out-of-date whist waiting for delivery. There is also less stock loss due to more stringent controls around supplier compliance and what is accepted into the DC which then flows through to the stores, who are now receiving less damaged stock than they were previously. Stores are also receiving more frequent deliveries resulting in higher quality products being supplied. To date, the volume through the site has increased by 500,000 cartons per week since the implementation of fresh produce. Polar said the success of the Parkinson site during has led to a continued increase in challenges from its customer
Polar’s Michael Hill with Chris Andrit from CASI.
and the company says that although these challenges have not been on the scale of fresh produce implementation, each comes with its own unique set of circumstances that require some level of adjustment and change to the operation of the business. “Polar Fresh sees these challenges as a sign of faith and uses them to positively impact the future operation of the business,” the company said. “The success of the implementation process has allowed Polar Fresh to grow its business with our current customer, as well as allowed us to expand our name and knowledge within the transport and logistics industry and work toward being an industry leading third party provider.” The judges said the way Polar implemented change to better
service their customer was a great achievement for the third part logistics provider. “Polar Fresh Cold Chain Services is being recognised for aiding a supermarket chain in providing customers greater access to fresher produce. The ability to dramatically change their entire way of working was impressive and provides an example to others looking at best practice in fresh produce. “ The company’s operations manager, Michael Hill, said he was very happy with his company’s second win of the night. “We’re a third party logistics company for a major supermarket chain and that is quite a difficult job to do so we always have to be that one step ahead to ensure their future and our future is bright,” Hill said. logisticsmagazine.com.au
LM1113_023_CAS
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AUTOMATIC ORDER FULFILMENT SYSTEMS The CASI Order Fulfilment & Warehouse Automation Systems are unique in that hardware, software, and controls are built in house. Each system is built from a long list of standard products and configured to the application. Systems are fully built and tested before shipping and installation. Our modular approach to systems allows customers the ability to start with a system that meets today's needs and add more to an existing system as their business needs change. We have expertise that allows flexibility & we have the ability to support systems both locally and remotely. Our systems include the integration of:
• Conveyor Systems - 24volt • Sortation Systems • Cubing Systems
• • • •
Checkweighers Manifesting Systems Picking Systems Barcode/RFID
• Labelling • Robotics • Automatic Box Opener (ABOT)
• Controls and Engineering • WCS Software • A Frame Dispensers
Order Picking Systems
Automatic Box Opener (ABOT) Innovative Sortation Systems
Shipping Systems
Automatic A-Frame Dispensing Systems
System Conveyors
Checkweigh/Cubing Systems
Manifesting & Sortation
All systems are fully built and tested at our facility before they are shipped and installed.
Sortation Conveyors
1300 79 22 17 www.cornerstoneautosys.com.au sales@cornerstoneautosys.com.au CASI ANZ Pty Ltd, BRISBANE, SYDNEY, MELBOURNE
Australia Wide Service LMH1311CASI
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LM1113_024.pdf
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Best of the Best: Polar Fresh Cold Chain Services Polar Fresh Cold Chain Services took out the hat -trick at the 2013 Mercury Awards, with the Best of the Best Award the last in the company’s kitty.
“
This entry ticked all the boxes,” the judges said. “With the implementation of fresh produce into the site, Polar Fresh Cold Chain Services have demonstrated the value of creating operational efficiencies and cost savings that have benefited both themselves and their customers.” Polar Fresh Cold Chain Services, Parkinson Chilled Distribution Centre (CDC) operates as a third party logistics provider; providing dedicated storage and service to a major national supermarket chain. In October 2012, Polar Fresh Parkinson went live with the implementation of fresh produce to the site. This resulted in significant change to the operation of the business, with it not only requiring double the amount of team members but also almost double the amount of volume being moved through the site. Polar Fresh said they faced a number of challenges during the implementation of produce into the site including two-way traffic flow, freezer migration and sprinkler leak which caused water to freeze in the new freezer chamber. The first produce pallet was moved into the Parkinson site in October 2012 and the subsequent volume was integrated into the site gradually over a six day period, meaning that Polar Fresh reached a ‘steady state’ approximately eight weeks prior to its peak week for the Christmas period. The migration was accomplished in-line with the organisations current receipt, pick and despatch profiles as opposed to the usual 24 | Logistics&MaterialsHandling November 2013
produce profile, providing even more of a challenge for the employees due to the number of team members required in the chamber at a time performing forklift and order selection duties in order to meet the demands of our customer. With half of the team being new and little experience with Polar Fresh processes, and the bulk of its existing workforce having little experience with produce, the potential for errors and injuries was very high, however during this period, there were minimal service issues and no significant increase in incidents and injuries. The implementation of produce into the Parkinson site has resulted in significantly reduced costs for their customer with a dramatic reduction in the costper-carton. The process of moving produce in-to-store is also more controlled through the Polar Fresh site resulting in increased efficiency and cost savings for both Polar Fresh and its customer. The systems being utilised by Polar Fresh allow for more control over produce, the company said. The system allows for greater traceability, meaning that at any one time, Polar Fresh can determine where product is and provide accurate information to suppliers, internal stakeholders, its customer and the stores. Since the implementation the company says there is better management of date codes of product resulting in more frequent turnover of stock through the distribution centre and less product going to waste through going out-of-date whist waiting for delivery. While stores
Polar’s Michael Hill with LMH editor Vicky Validakis.
are also receiving more frequent deliveries resulting in higher quality products being supplied. The dedicated facility now employs over 650 team members and supplies all confectionary, milk, poultry, meat, dairy, chilled, frozen and fresh produce products to over 200 stores throughout Queensland and New South Wales. With over 1.3 million cartons despatched per week, Polar Fresh Parkinson CDC is a 24 hour a day, 7 days per week site and the largest site (chilled or otherwise) in its customers network. On the night of the awards the company’s operations manager, Michael Hill, said the success of the business was attributed to his team.
“The most important thing for me is that as we are talking here tonight I have 200 team members moving boxes, we have around 150 vehcicles being loaded at the moment, 70 forklift trucks going and 110 low level order pickers so this award is for them,” Hill said. “We deliver across the whole eastern seaboard from our three distribution centres – not just the Queensland site that has won tonight but we also distribute cold product to a major supermarket chain across the whole of the eastern seaboard and it can be significantly challenging. “It’s really important for my team to ensure that we just keep moving.” logisticsmagazine.com.au
MAR1969_FP_ADv3.pdf
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AEST
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LMH1113_026.pdf
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forklifts
Right from start to finish Supplier looks to extend its forklift contract
F
aith in your equipment to get the job done plays a major role throughout the supply chain because if something fails at your end, the failure will be felt right throughout the line. Albright & Wilson have used Lencrow Materials Handling’s forklifts for the past five years and have now signed for another term. This time Lencrow have supplied the EP brand of equipment from China. Albright & Wilson is the leading supplier of phosphates and A D _ L Mfor H Bthe U Lhousehold F E B _ 1and 3 . pd surfactants
hire manager for Lencrow Materials Handling says “we offered the EP brand of equipment and having imported this brand since 2003 we have been impressed by the quality. With the requirements for Albright & Wilson we knew EP would offer both option this time of the EP product the performance required as well as offered us new units at a considerthe ability to keep to a tight budget. able saving over other brands.” The units have been operating on The seven units supplied are their Sydney site for over six months 2500kg units with container mast now and are costing less to run than and side shifting fork positioners the last brand we supplied”. fitted. They also required one flame Joanne Smith, purchasing officer proof unit which was also EP and for Albright & Wilson says “we have the flame proofing was achieved been using Lencrow for many years Australia to insure compliance to f P a gbeen e 1 6 / 1 2with / 1 their 2 , 3 local : 3 5requirements. PM and have impressed Merv Staines,
personal care market. Ross Smith,
recommendations and service. The
maintenance manager at Albrights
said the new units “have been well accepted by the staff and tick all the safety requirements on our site”. Lencrow has been involved with EP for many years and the units supplied by them are built to Lencrow’s strict requirements. The units comply with Australian standards and are supported Australia wide by the Lencrow after sales support team that offer service, technical support and spare parts.
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26 | Logistics&MaterialsHandling November 2013
logisticsmagazine.com.au
LMH1113_027.pdf
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forklifts
“Spotme”
improving saftey on the factory floor
T
he factory floor is a busy place. Traffic constantly flows back and forth, and presents a serious, but essentially unavoidable safety risk - because the vehicles need to keep moving. As such the danger of an incident between a worker and a forklift is always present. This is especially the case at blind intersections or factory floor cross roads. Toyota Materials Handling Australia has launched the SpotMe warning system to improve forklift safety in busy warehouse. The system is designed to guard against colli“Warehouses are crowded, fast-moving envisions at blind intersections or crossroads inside ronments requiring extra attention from forklift of warehouses using infra-red direction sensitive operators and pedestrians to maintain high waresensors, and is aimed at stopping both forklift to house safety levels,” he said. forklift and forklift to pedestrian collisions. “In areas with restricted visibility, Toyota’s TMHA national sales manager Dean Watson SpotMe alerts forklift operators and pedestrians A D _ Lthat M HifHaAcollision K A P Ris_spotted 1 3 . pa SpotMe df P a g e to the 1 potential 4 / 0 3 /dangers 1 3 , of5collisions, : 2 2 Pprotecting M explained warning unit is activated to help avoid an accident.
the workers, the forklifts and the goods.”
Watson went on to say that alternating flashing LEDs used by SpotMe were also found to be more efficient in preventing accidents than flashing beacons or other types of warning lights. “SpotMe also provides benefits in reduced wear and tear on the forklifts, reduced energy consumption and less chance of damage to goods,” he said. “With the SpotMe system installed there are fewer panic braking stops -and therefore improved operator behaviour. “SpotMe also helps reduce the risk of dropping goods and keeps your forklift in better shape, while also saving energy.” The unit can be connected to a standalone battery or plugged into the mains, with the sensor battery lasting up to three years. “The sensor and warning devices are simply fixed to the walls; no set-up is required on the mobile fleet,” Watson added.
Hako ex tends its ride-on sweeper range with the launch of Jonas 800E.
NEW!
The Jonas 800E combines the compact size of a walk-behind machine with the convenience and efficiency of a ride-on machine. This robust, solidly designed machine will exceed your expectations with such inclusions as an on-board battery charger and Hako’s take-it-easy hopper system with 2 large containers. Sweep floors for up to 3.5 hours non-stop to leave a clean, dust-free environment at your facility.
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SICK discusses
productivity, process and innovation
From optimising factory processes to having a hand in massive movements of iron ore to checking in bags at airports: sensors are everywhere, making things work. So is SICK. The importance of customer feedback “The Qantas bag drop, new generation check-in is probably one of the most high-profile provisions of sensor technologies that touch virtually everybody, the travelling public,” explained David Duncan, managing director of SICK in Australia. “We were able to develop and take Qantas’s vision and provide the necessary sensing technologies to allow their new generation check-in vision to become reality. “By using RFID technology, barcode technology, and unique RFID antenna technology that was developed for us in Australia, we combined the smart sensing technol28 | Logistics&MaterialsHandling November 2013
ogies to enable the new generation check-in to become reality.” Duncan’s company is the Australian subsidiary – one of more than 50 subsidiaries worldwide – of SICK AG, the German sensor and automation specialists.
A classic Hidden Champion A prime example of the “Hidden Champion” concept popularised by strategy guru Professor Hermann Simon, SICK is a highly specialised company that operates off most people’s radars yet has a global reach, enabled by innovation, a superior focus, and a close understanding of and collaboration with its customers.
SICK’s technology is found in countless applications in factories and elsewhere. Factory automation is one of its three specialties, with the other two being logistics automation and process automation. However, there are other applications, with a notable case being the use of SICK’s technology to protect the Mona Lisa in the Louvre Museum. As with other Hidden Champions, innovation is often led by a deep understanding of the needs and close relationship with the customer. “Innovation usually comes from two sources,” explained Duncan during a visit by LMH to SICK’s Heidelberg West factory, which opened last year. “One is from the customer; if the logisticsmagazine.com.au
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customer has a vision that they wish to try and improve or to reduce costs or - in one area in particular for mining - improve safety, these are usually the drivers for innovation. And innovation can be not only product, it can also be structure, it can be organisational as part of that process.”
Solutions to boost productivity
analyse and monitor the atmosphere in underground coal mines, where we are looking for various levels of toxic gases such as methane and others,” explained Duncan, whose company’s sensors are used where a canary might’ve been in the past.
Investing in R&D
Another of the qualities shared by Hidden ChamUpping productivity is a big part of what SICK pions is the emphasis on investing in innovation. offers those it partners to, Duncan said. It is often a response to clients’ specific issues, “There are a number of areas of innovation and it is on average twice that spent by other that our sensing technologies drive, and also the companies. innovation of our sensor technologies is driven SICK’s team of research and development engiby the requirements of the customer,”explained neers numbers about 300, said Duncan, and he Duncan. puts the company’s R&D investment at about 10 Closeness to the customer has also been imporper cent of revenue. tant in working in developing solutions for mining “There’s a strong link between headquarters companies, for example with Rio Tinto on its autoR&D who predominantly develop products as mated Mine Of The Future project, as well as in part of that process, and a lot of the R&D in serving many companies in the oil and gas sector. Australia is done on the application of those “We supply the world’s most accurate ultraproducts,” he said. sonic flow meter for custody transfer of gas,” “And that is one of the exciting parts of the said Duncan. international corporation, because SICK AG, our “We also provide significant sensor technoloheadquarters, and also the local SICK company, L Mthrough 1 1 1 3our _ 0 0 analyser 0 _ ADA 1that2are 0 1 3 - 1work 0 - together. 1 1 T 1 2What : 0 9we’re : 5 2striving + 1 1 :for0 is 0 a global gies gas systems, provided to underground coal mines, where we partner with local competence.”
Following its founder’s lead innovation is hugely important to the company, and has been since founder Erwin Sick went into business in 1946. He went on to register a patent for the world’s first light curtain – which has changed industrial safety – with the first marketable version presented at the Hanover Machine Tool Exhibition in 1952. Since then the company has registered firsts in many areas, including the first high-speed, highquality colour 3D camera. “That’s a clear alignment with the philosophy of SICK and also the vision, which is Independence, Innovation and Leadership,” pointed out Duncan.
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Lifting the game Getting material movers into place
A
major part of this is the part of the installation process and lifting of equipment into expected to lower one per day. place to begin with. With Enerpac’s system, The speed and Mammoet were able to lower four efficiency of Enerpac ZE split-flow per day, increasing their efficiency pumps has helped global heavy lift despite the extreme conditions of and transport specialist Mammoet the site. to increase its conveyor installation “We expected to be able to lower rate at Rio Tinto’s materials one section each day, but with handling facility at Tom Price in Enerpac’s stage lift system, we Australia’s rugged North West. were able to install four per day, Enerpac has delivered two stage which substantially improved lifting sets both consisting of 4 our overall installation time. We BLS506 cylinders operated by a ZE ended up installing 98 pieces split flow pump, which Mammoet completely problem free,” Arjan used to install 98 conveyor sections Nagelhout,operations supervisor as part of Rio Tinto’s Western for Mammoet explained. Turner Syncline Project. The sets Enerpac states that is has over A D _ L MH P R I F E B _ 1 3 . p d f Pa ge 1 1 4 / 0 1 / 1 3 , were used to lower conveyors as a decade of experience with split-
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30 | Logistics&MaterialsHandling November 2013
flow pumps. Depending on the 2 : 0 9 PM application, Enerpac has a PP-type split-flow pump as well as its ZE-series with split-flow functionality. For this project, which is part of a mine that produces 6 million tons of ore a year, Mammoet used the ZE split-flow pumps. “Each pump out of our ZE-,ZAor ZG-series can also be delivered with split-flow functionality to meet the exact requirements of any application. The biggest advantage is that it gives accurate control in lifting due to equal flow rates,” Enerpac integrated solutions manager for Australia, Richard Verhoeff, said. The split-flow pump also has the option of wireless controls for easy and safe operation as the operator does not have to be by the pump to operate it but can freely move around the object being worked on. The ZE series of 700 bar electric pumps from Enerpac is engineered to save power and increase reliability by reducing the number of moving parts it incorporates, enhancing flow characteristics and reducing friction. The high-efficiency design of the
The mining industry provides the logistics and materials handling sector one of its biggest challenges, both in terms of the size of equipment and materials moved.
ZE series electric pump has higher oil flow and by-pass pressure, runs cooler and requires 18 per cent less current draw than comparable pumps, says Enerpac. The totally enclosed, fan-cooled electric motor supplies extended life and stands up to harsh industrial environments encountered in Australia and New Zealand,including mining, oil and gas, energy, manufacturing and metal fabrication applications. By reducing the number of moving parts, improving flow dynamics and decreasing friction, Z-Class pumps will stay on the job longer, require less energy to operate and when needed, have lower service costs. logisticsmagazine.com.au
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