MHD May 2022

Page 46

MHD SUPPLY CHAIN

THE NEW VOICE IN THE AUSTRALIAN MARKET

While other voice solutions necessitate the use of headsets, which can prove an encumbrance to workers, EPG provides a vest that workers wear and which picks up only their voice.

David Archer, Head of Sales Australia/New Zealand at Ehrhardt Partner Group (EPG) discusses the company’s entry to the Australian market, and the unique advantages of its Lydia Voice Solution.

A

lthough Ehrhardt Partner Group (EPG) has 21 locations, 800 staff, and has been serving customers every day for more than 30 years, it remains a privately owned and managed business – its headquarters located not far from Frankfurt, Germany. “While our main starting component is still our WMS, called LFS, EPG ONE encompasses 3PL function and 46 | MHD MAY 2022

billing, Dock & Yard Management, Warehouse Control System (WCS), Workforce Management (WFM), Transport Management System (TMS), Checklist and Inspection and Supply Chain data analytics tools.”, says David Archer, Head of Sales Australia/New Zealand at EPG. This, says David, makes EPG unique among WMS suppliers because it offers all the ancillary and complementary

services that a purchaser of WMS or WCS might also need. “Many buyers will secure a WMS from one supplier, then have to go to another for Voice Solutions, and partner with yet another for WCS, and so on,” he says. “By contrast, EPG is a one-stop shop for the end user.”

ENTERING AUSTRALIA In recent years, EPG became


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