MHD SUPPLY CHAIN
THE NEW VOICE IN THE AUSTRALIAN MARKET
While other voice solutions necessitate the use of headsets, which can prove an encumbrance to workers, EPG provides a vest that workers wear and which picks up only their voice.
David Archer, Head of Sales Australia/New Zealand at Ehrhardt Partner Group (EPG) discusses the company’s entry to the Australian market, and the unique advantages of its Lydia Voice Solution.
A
lthough Ehrhardt Partner Group (EPG) has 21 locations, 800 staff, and has been serving customers every day for more than 30 years, it remains a privately owned and managed business – its headquarters located not far from Frankfurt, Germany. “While our main starting component is still our WMS, called LFS, EPG ONE encompasses 3PL function and 46 | MHD MAY 2022
billing, Dock & Yard Management, Warehouse Control System (WCS), Workforce Management (WFM), Transport Management System (TMS), Checklist and Inspection and Supply Chain data analytics tools.”, says David Archer, Head of Sales Australia/New Zealand at EPG. This, says David, makes EPG unique among WMS suppliers because it offers all the ancillary and complementary
services that a purchaser of WMS or WCS might also need. “Many buyers will secure a WMS from one supplier, then have to go to another for Voice Solutions, and partner with yet another for WCS, and so on,” he says. “By contrast, EPG is a one-stop shop for the end user.”
ENTERING AUSTRALIA In recent years, EPG became