Dematic experts compare the latest in automated order fulfilment solutions
CHARTING THE COURSE
Körber brings Elevate to Sydney for the first time TMHA onboards its largest crop of apprentices since 2007 RECRUITING AND GROWING TALENT
The new 2024 Gartner® Magic Quadrant™ for Warehouse Management Systems is out and for the 6th year in a row, Körber has been named a Leader.
Scan the QR code to get your free copy of the report and discover why Körber stands out among the competition. koerber-supplychain-software.com
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The logistics and supply chain sector is not just evolving; it is leading the charge towards a sustainable and resilient future. This month, MHD Supply Chain spotlights pioneering initiatives that demonstrate the industry’s commitment to environmental stewardship, economic growth, and operational excellence.
At the forefront is Stockland’s new development at Melbourne Business Park, a shining example of how sustainability and profitability go hand-in-hand. This facility, aiming for a Five Star Green Star rating, is a testament to the future of logistics: lower operational costs, enhanced employee wellbeing, and reduced environmental impact. It’s a blueprint for what modern, sustainable infrastructure can achieve in driving the local economy and supporting communities.
Turning to manufacturing, the latest report from Beyond Zero Emissions (BZE) lays out a bold vision: by boosting Cleantech supply chains, we can unlock $215 billion in revenue and create up to 53,000 jobs by 2035. This strategy not only diversifies our economic landscape but also builds resilience against global disruptions. For supply chain decision-makers, the message is clear—investment in clean technology is investment in Australia’s future.
On the workforce front, Ampol’s initiative with Morsl’s micro markets at its Brisbane refinery showcases an innovative approach to employee wellbeing. Offering nutritious, accessible food options round-the-clock not only supports a healthier workforce but also drives productivity. This strategy reflects a broader trend: operational success is deeply intertwined with employee health and satisfaction.
Finally, the transformation at Australia Post highlights the agility necessary to thrive in today’s market. Adapting its delivery model to focus more on parcels than letters, Australia Post is aligning itself with the e-commerce boom, ensuring it remains indispensable in the digital age.
Each of these stories underscores a pivotal shift in the industry towards practices that are sustainable, economically viable, and forward-thinking. For those who are steering these changes, the message is clear: innovative, ecofriendly solutions aren’t just good for the planet—they’re good for business and essential for continued success. Let’s commit to being at the forefront of this exciting era.
Warm regards and insightful reading,
Syed Shah Managing Editor, MHD Supply Chain Solutions syed.shah@primecreative.com.au
Known for market leading Toyota forklifts and warehouse equipment, Toyota Material Handling is also proud to o er an unparalleled range of products suitable for Australian businesses. With a huge range of forklifts, elevated work platforms, scrubbers and sweepers, Taylor-Dunn electric vehicles, plus Huski skid steers, scissor lifts, and mini excavators available, chances are we’ve got the equipment that will suit. So, if you’re looking to buy hard working, fully backed equipment for your business, Toyota Material Handling has all you need to add value to your operation. That’s the Toyota Advantage.
COVER STORY
32 Dematic on the best automated GtP systems
40 Körber brings Elevate to Sydney for the first time
48 Logical Outlook on making the most of consultants
42 Jungheinrich on investing in forklifts
46 TMHA recruits and grows new talent
37 Conquest clearing the air with HEPA
44 CoGri automating logistics
54 Swisslog optimises automated pallet handling
51 Schmitz Bull Cargo showcasing at MEGATRANS
58 ASCI’s courses and accreditations
57 RWTA turning up the temperature
62 People on the Move
61 Product Showcase
Tennant has raised the bar with the launch of its latest compact battery ride-on sweeper models S680 and S780 – designed for light to mediumduty cleaning.
These sweepers offer a selfcleaning filter system, operator ease of use, unparalleled efficiency, and versatility.
Delivering exceptional performance in both indoor and outdoor cleaning applications, leaving traditional cleaning methods in the dust.
The S680 and S780 sweepers are Tennant engineered to deliver exceptional cleaning performance, thanks to its advanced features and
robust design.
Equipped with a powerful vacuum fan and dual side brushes (standard) for a cleaning path of up to 1050 mm (S680) and 1200mm (S780), these electric sweepers can provide single pass, edge-to-edge sweeping capturing dust, debris, and litter in high-traffic spaces such as warehouse and logistic aisles, loading docks and car parks.
Extend cleaning shifts with the S680 (70 L) and S780 (65 L) large hopper capacity, allowing operators to cover more area. The compact design further offers a tight turning radius and front-wheel steering, enabling easy maneuverability in narrow spaces and aisles.
“Small to mid-sized warehouses have eagerly adopted our new
models,” says Tennant’s Regional Sales Manager, Aaron Skinner.
“The S680 and S780 are comfortable, easy to use, and maintain, and importantly, they feature a high-performance filtration system to maintain air quality in working environments. These new sweepers have been designed to offer all the benefits of our larger industrial machines but on a smaller footprint and at a lower price point.”
One of the standout features of the S680 and S780 sweepers is its versatility, allowing it to tackle a wide range of indoor and outdoor spaces with ease.
From smooth concrete floors on the factory floor to uneven outdoor surfaces, even to soft flooring (S680), the self-leveling main brush automatically adapts to surfaces making the transition between flooring types seamless.
Tennant understands the importance of ease of use in ensuring optimal productivity. The S680 and S780 ride-on sweepers feature an ergonomic design that prioritises user comfort during extended cleaning sessions.
The S680 and S780 intuitive operator controls ensure successful operation with a range of setting features that includes:
• Simple forward and reverse direction control.
• Pre-programed working settings.
• Adjustable vacuum fan and side brush rpm that allows operators to easily adjust brush speed to its application.
• Programmable self-cleaning filter shaker system.
• Automatic self-leveling brush technology which facilitates the ability to clean hard and soft floor surfaces, indoors and out, providing effective performance in a variety of applications (S680).
• Tool-free main brush replacement.
As one of the world’s largest authorised Cat® equipment dealers, WesTrac knows that the smallest of parts can make or break a machine, and have a big impact on site operations.
At its headquaters in Tomago, NSW, WesTrac implemented an AutoStoreTM automated spare parts storage and fulfilment system from Dematic, which allows WesTrac to keep stock organised, use warehouse space efficiently, and prioritise urgent orders to be ready in just 5-10 minutes.
With the AutoStore solution, WesTrac can get vital parts to customers quickly, keeping Australia’s heavy industry moving.
Learn more at dematic.com/westrac
Global management consultancy specialising in operations strategy and transformation, Argon & Co, is delighted to announce the launch of the Academy within the ANZ region.
Specialising in Lean Operations and Leadership training across all levels, the Academy is dedicated to helping businesses navigate the dual challenge of delivering on strategy while fostering a positive culture.
“Cultivating a culture of continuous learning and growth is at the heart of Argon & Co,” says Paul Eastwood, Managing Partner at Argon & Co APAC.
“The Academy approach allows our clients to build and sustain improvements in their teams’ capabilities, giving them new skills to move their business forward.”
By prioritising strategic excellence and continuous adaptation of training strategies, The Academy ensures that businesses meet the ever-changing demands of the marketplace.
The Academy offers a range of services to address various capability enhancements, aligning to our scprime® curriculum (Argon & Co’s proprietary end-to-end supply chain framework and assessment tool).
“By applying a positive, flexible and personalised approach, coupled with a willingness to challenge norms where necessary, we ensure widespread acceptance across all levels of your organisation,” adds Stephan Mang, Partner at Argon & Co Australia and Academy Service Line Lead.
Through a blend of technical expertise, operational wisdom, business acumen, and personalised approaches, the Academy helps businesses overcome obstacles, see real change and most importantly the development of their people.
Macquarie Consulting is not your average business consultancy. With over two decades of expertise across operations, logistics and supply chains, the Sydney-based firm is proud to do things a little differently to enhance operations for their clients.
From a refreshingly personal approach to a deep understanding of how things ‘really’ work when it comes to logistics, Macquarie Consulting is proving that a nontraditional approach can yield better results for business.
The company’s founder, Shane Hafiz, shares his insights on how Macquarie’s unique approach is helping supply chain businesses transform their results.
While Macquarie Consulting has all the credentials and qualifications you’d expect from a leading business consulting firm, it’s the ‘realworld’ experience of its consultants that provides the company with an invaluable advantage.
“Our years of on-the-ground experience means we’ve got to know first-hand the processes, problems, and challenges faced by teams from the warehouse to out on the road”, says Shane. “It’s this knowledge that allows us to make strategic recommendations that deliver ongoing improvements.”
By leveraging this practical experience, Macquarie’s team helps its clients level up their operations, often in creative and innovative ways.
According to Shane, breaking the mould is a key part of Macquarie Consulting’s ethos.
“We’re not ‘traditional’ business consultants and we don’t believe in taking a prescriptive approach. By focusing on close and personal
Macquarie Consulting has all the credentials and qualifications you’d expect from a leading business consulting firm. Image: Tim/stock.adobe.com
collaboration, we can design our solutions around our clients – not the other way around”.
What’s more, Macquarie’s consultants are particularly mindful of the cultural and commercial elements of the companies they support, taking care not to adversely impact these aspects.
“The best and most sustainable solutions will strengthen company culture, rather than impede it,” says Shane.
Success in the supply chain and logistics industry relies on maximising efficiency in every corner of your business – which is why Macquarie Consulting takes an organisation-wide approach to identifying opportunities for efficiency gains.
“One thing that sets us apart – and enables us to achieve better results –is our holistic, hands-on approach”, explains Shane. With a team of consultants who bring experience across all levels of an organisation, Macquarie Consulting is wellplaced to understand exactly how to optimise operations in every area.
“From the warehouse to the boardroom, no stone is left unturned when it comes to finding ways to improve”.
Shane is quick to point out that Macquarie Consulting isn’t the biggest fish in the consulting sea. “We’re by
no means the largest consulting firm in the market. And I think that gives us an advantage when it comes to the personal attention and service we can give to each of our clients”.
Being accessible, approachable, and transparent is a big part of what keeps the firm’s many satisfied clients coming back time and again. That, and the passion for logistics that all of Macquarie’s consultants bring to the table.
“While our business expertise is obviously a key factor in our success, beneath this lies a true passion for what we do – and this is what drives us to keep on striving for the best possible outcomes”.
With the supply chain and logistics industry constantly facing new challenges and evolving demands, Macquarie Consulting knows that helping its clients manage change effectively has never been more important.
As Shane points out, “We know that in business, change can be daunting and difficult – which is why we’re here to make the process as comfortable and seamless as possible.”
As specialists in change management, Macquarie Consulting goes beyond just advising on how you can improve operations today, instead proposing simple yet fundamental changes that can deliver ongoing benefits well into the future.
Dematic its ColbyRACK racking systems have received official licensing as “Australian Made.” The iconic green and gold Australian Made, Australian Grown (AMAG) logo will now adorn Dematic’s range of storage products, signifying their genuine Australian origin.
ColbyRACK, Dematic’s brand of selective pallet racking, has been manufactured in Sydney’s northern beaches for over 55 years. Available in various configurations, including single-deep, double-deep, narrow aisle, and drive-in or drive-through, ColbyRACK prioritises quality and safety. Designed, engineered, and manufactured by Dematic’s Australian team, it meets rigorous
Australian standards.
“We take immense pride in our long history of Australian manufacturing,” says Lee Koutsos, head of Dematic ANZ Storage Equipment Division.
“The Australian Made license applied to our ColbyRACK range underscores our commitment to local manufacturing. It assures our customers that the products and solutions we provide are locally made, locally supported, and designed to meet Australian safety and quality standards.”
The Australian Made Campaign, a not-for-profit organisation, promotes and supports Australian businesses and producers.
By choosing Dematic’s Australianmade ColbyRACK racking systems, consumers directly support local manufacturers and contribute to the Australian economy.
• Supporting Local Businesses: Purchasing Australian-made products directly benefits local manufacturers and families.
• Quality Assurance: Australianmade goods adhere to high-quality standards.
• Environmental Impact: Supporting local production reduces the carbon footprint associated with transportation.
ColbyRACK prioritises quality and safety. Image: Dematic.
Navigating the complex landscape of sustainable supply chain management requires a comprehensive roadmap. Brendan O’Keeffe, from Circular Supply Chain Advisory, provides insights into key questions to address when developing your strategy.
To kickstart your journey towards a sustainable supply chain, Brendan emphasises the importance of a materiality assessment that integrates seamlessly with your risk assessment.
He advises, “It’s about understanding what material to your business is, and then integrating that into your risk assessment process.” This integrated approach ensures that your sustainability efforts are aligned with the most significant issues affecting your supply chain, which enables you to prioritise effectively and mitigate risks proactively.
Brendan highlights the invaluable role of supply chain assessment in shaping your sustainability strategy and framework.
He explains, “By understanding where your biggest impacts and significant risks are, you can then start to think about the alignment of your strategy and framework around sustainability.”
This proactive approach empowers organisations to identify areas for improvement, establish clear goals, and implement targeted initiatives that drive positive economic, environmental and social outcomes throughout the supply chain.
In the pursuit of decarbonisation, Brendan underscores the importance of evaluating critical opportunities and adopting robust scope reporting mechanisms, in particular Scope 3.
He suggests, “Start by understanding where your emissions are coming from in your external supply chains and what those critical opportunities are for your business to decarbonise.”
This strategic assessment enables
companies to identify emission hotspots, implement effective mitigation measures, and track progress towards carbon reduction targets, ultimately contributing to a greener and more sustainable supply chain.
This will support supplier partnerships and drive towards common objectives.
Embracing resource recovery and circular procurement presents significant opportunities for circular and sustainable supply chain management.
Brendan advises organisations to focus their efforts on circular economy impacts, stating, “There’s a lot of opportunities around resource recovery and circular procurement, and it’s really about focusing your efforts there.”
By adopting circular practices, such as product refurbishment, remanufacturing, returns and finally recycling, businesses can minimise waste, conserve resources, create economic value across the entire supply chain and benefit their products long-term.
Navigating governance and legislation
a sustainable supply chain requires a systematic approach.
frameworks is essential for ensuring compliance and fostering responsible supply chain reporting practices.
Brendan stresses the need to address these challenges, stating, “It’s important to understand the governance and legislation frameworks in which you operate; both local and global impacting regulations.”
By staying abreast of regulatory requirements and industry standards, organisations can mitigate legal risks, uphold ethical standards, and demonstrate their commitment to sustainability to stakeholders and consumers alike.
Developing a sustainable supply chain requires a systematic approach that encompasses materiality assessment, strategic evaluation, emissions reduction, circular procurement, and compliance with governance frameworks.
By following the roadmap outlined by Circular Supply Chain Advisory, companies can not only enhance their environmental performance but also drive operational efficiency, resilience, and long-term value creation across their supply chains and their integrated partnerships.
In the last few months, some of Australia’s largest and most prestigious brands have implemented ferag.doWarehouse (previously from dereOida).
This roll-out includes major department stores, online retailers, third-party logistics providers (3PLs), amongst others. Most of these industry leaders are either in the process of going live, or already live with doWarehouse!
So, what sets this upstart Warehouse Management System apart? Like every other WMS, it increases warehouse operations’ efficiency, boosts productivity, reduces order times, enhances stock accuracy, and supports cycle counting.
However, doWarehouse’s innovative approach distinguishes it from competitors. It is much more than just a WMS. It is a Unified Control System, which means it is a WMS, Warehouse Control System, Warehouse Execution System and/ or anything in between.
Interfacing from your Enterprise Resource Planning (ERP) software all the way down to Program Logic
Controller (PLC) level.
It is fully and truly agnostic, offering best-in-class abstraction and optimisation, allowing for highly flexible and easy integration with equipment.
In layman’s terms, doWarehouse not only manages your entire warehouse – it can also seamlessly integrate with your robots, warehouse hardware, and machinery, resulting in significant time and cost savings.
You are no longer locked into outdated or unsuitable hardware, and you can select equipment that best suits your processes with the confidence that doWarehouse will manage them effortlessly.
Unlike other WMS providers, doWarehouse doesn’t require you to change your processes to fit the software. Most systems force you to mould your well-honed processes to their configuration – not so with doWarehouse.
It also provides the flexibility to adapt new processes and functionalities as business needs evolve, such as shifting from retail to an online platform or integrating
automated processes.
Its seamless integration and analytics enable quick and effortless setup and provides ongoing control and visibility of not only the different warehouse tasks, but also of their costs via meaningful reports and dashboards.
doWarehouse has been developed from the ground up utilising a stateof-the-art technology stack. This provides independence from the server operating system; it also offers scalability and excellent utilisation of server resources.
In addition, dowarehouse’s modern architecture facilitates significantly quicker and cheaper modification and customisation.
In summary, doWarehouse UCS enables you to choose the equipment that best meets your warehouse requirements as well as stay up to date with the latest technology, without having to compromise on functionality.
doWarehouse was previously a part of dereOida. In September 2023, Ferag acquired dereOida, bringing doWarehouse and the Australian dereOida team into its fold.
Through multidirectional movement and sequencing, Vanderlande’s shuttle-based automated storage and retrieval system (AS/RS), ADAPTO, delivers goods fast and accurate in the appropriate order, enabling same-day deliveries.
Learn how Vanderlande customers benefit from FASTPICK to efficiently handle both their e-commerce and store orders.
> vanderlande.com
The Victorian Transport Association (VTA) is pleased to announce Tim Pallas, the Treasurer of Victoria, will address the VTA Treasurer’s Breakfast on Tuesday June 04 at The Hotel Windsor.
The Treasurer’s Breakfast continues the VTA series of Ministerial Breakfast events, which has seen several Victorian ministers, the Treasurer, and the Premier address VTA members and associate members on key issues confronting the transport industry. Tim is also Minister for Industrial Relations and Minister for Trade and Investment.
“At the breakfast the Treasurer will reflect on the key objectives of the budget, along with the associated implications for the policy and
economic priorities of the Allan Labor government,” says VTA CEO Peter Anderson.
“The breakfast comes at a critical juncture for the Victorian economy and weeks after Tim Pallas delivering a record 10th State Budget, making him Victoria’s longestserving Treasurer.”
Tim was elected to the Victorian Parliament in 2006 and is the state member for Werribee, previously serving in the Bracks and Brumby governments as Minister for Roads and Ports, and later added Major Projects to his responsibilities.
As Minister for Roads, Tim delivered EastLink, oversaw the M1 Upgrade, the construction of the Deer Park Bypass and Geelong Ring Road, completed the upgrade of the Calder
Freeway to improve links to Bendigo, and was responsible for commencing the Peninsula Link project on the Mornington Peninsula.
“There is significant interest from many stakeholders in this year’s Victorian and federal budget – set for delivery next week – in view of the challenging state and national economic conditions, and I’m certainly looking forward to hearing from the Treasurer,” adds Peter.
Tim’s first budget as Treasurer in May 2015 delivered the biggest education budget and investment in public transport in the state’s history.
His second budget in April 2016 included the single biggest school capital investment in Victoria’s history as well as the new Metro Tunnel.
Optimising warehouse space is essential for meeting increasing customer demands. Traditional storage methods can be ineffective as it consumes excessive resources in relation to time, man hours and space.
That’s where Kardex’s cutting-edge intralogistics solutions come into play. Kardex’s automation technology offers high-density storage within a minimal footprint helping to optimise your warehouse space.
It is smart to exploit the height of your warehouse, efficiently utilising the floor-to-ceiling void thereby maximising the use of available space.
Vertical storage systems such as Vertical buffer modules (VBM), Vertical lift modules (VLMs) and vertical carousels utilise the vertical space in your warehouse.
These systems can store items in a compact and organised manner, reducing the need for large aisles and maximising storage capacity.
It’s no secret that automated
retrieval systems significantly increase storage density. The use of robotics to retrieve items and bring the item directly to the operator, is another sure way of minimising the number of aisle and liberates additional areas within your production facility, further eliminating the need for manual searching and thus reducing the space required for aisles.
A major benefit of automated solutions is digitalisation. With smart software such as Kardex Power Pick, a warehouse can increase picking speeds and efficiency to ensure all stocked items are delivered on-time for efficient picking whilst delivering a tailored solution based on material process and fulfilment flow.
In the end it is worth talking to the experts so that they can assess your warehouse layout and provide customised solutions to optimise space utilisation. They can help you design an efficient warehouse layout that maximises storage capacity and minimises wasted space.
Kardex has created warehouse insights and case studies so you can see real-world examples of how Kardex solutions are creating more warehouse space and increasing productivity.
Kardex’s technology streamlines processes without the need for moving or extending current facilities, saving you time and resources.
In today’s competitive market, optimising warehouse space is crucial for meeting increasing demands. Traditional storage methods are no longer sufficient, and businesses must adapt to innovative automation solutions.
Kardex’s cutting-edge technologies provide high-density storage within a minimal footprint, maximised floor-to-ceiling space, and increased storage capacity.
Discover how businesses are revolutionising their storage capabilities, streamlining their processes without the need for costly facility expansions.
Stockland has recently completed the first logistics development in its portfolio to target a Five Star Green Star Buildings v1 rating at 90 Melbourne Drive in Melbourne Business Park, Truganina.
The modern 31,567 sqm facility is the first building to be delivered in the 260-hectare estate – one of Melbourne’s largest masterplanned industrial precincts and ideally located in the rapidly growing western corridor.
Stockland’s national $6.5 billion logistics development pipeline of modern, flexible, and future-proofed facilities is essential to driving the economies of cities and suburbs, while reducing environmental impacts through sustainable design, construction, and operation.
The Five Star Green Star rating will help e-commerce tenant New Aim reduce its occupancy costs with reduced water and energy consumption together with air pollution reduction inside the building to support employee wellbeing.
Advanced sustainability construction and operational features of 90
Melbourne Drive include:
• Using 30 per cent less energy compared to a typical warehouse through intelligent, energy efficient LED lighting and 198kW of rooftop solar PV.
• Fully electric building with tenancy power supplied via a renewables power purchasing agreement through a commitment by New Aim.
• Minimum 10 per cent reduced embodied carbon footprint for the development using low carbon alternative materials.
• 75 per cent less potable water compared to a typical warehouse and onsite rainwater collection for landscape irrigation.
• Water and energy metering systems to monitor building performance and detect incidence of wastage.
• 40 per cent of internal finishes (by cost) comply with third-party certification and independent verification for responsibly sourced and manufactured products.
• Adopting circular construction practices with an onsite rock
crushing facility used during estate civil works to crush excavated rock material for reuse in the surrounding precinct reducing CO2 emissions from heavy vehicle movements and third-party handling of the crushed rock.
• Indoor pollutants are maintained at lower than acceptable levels through the provision of high volumes of outside air. Air quality testing at the end of construction confirmed indoor pollutants were at best practice levels throughout the facility.
• The project has achieved a construction waste landfill diversion target of greater than 90 per cent.
• Building contractor Texco’s Environmental Management Plans ensured their construction practices promoted workplace diversity and reduced physical and mental health impacts.
• All carbon emissions related to air conditioning refrigerants and diesel used by fire pumps have been offset with certified Australian carbon offsets.
Zebra’s fixed industrial and machine vision scanners automatically track and trace items from production to distribution
Focused on driving higher levels of process efficiency and productivity, these fast-emerging solutions are simpler to use, provide a broader range of capabilities and easily integrate into existing operations.
AUSTRALIA | NEW ZEALAND
info@skywire.com.au
www.skywire.com.au
Skywire Australia is excited to offer you a no-obligation, exclusive opportunity to put Zebra devices to the test in your warehouse and retail operations.
Ampol has taken a leading position in Logistics and Manufacturing, partnering with Morsl to address access to fresh and nutritious food, with their micro market earning rave reviews from the team.
Ampol’s forward-thinking move to install a micro market acknowledges the significant impact that access to wholesome food and drinks can have on employee health and wellbeing. With a workforce of 800, working 24/7 across a large, protected area, it is challenging for the Brisbane refinery team to leave the premises during their breaks.”
The recent CSIRO Healthy Diet Score Report showed employees working in logistics and manufacturing have some of the worst diets of any occupation, scoring 51.5/100 and 51.9/100 respectively. This is below the average Australian score of 55/100, which itself has been on a downward trajectory for the past eight years.
The report confirms that workplaces represent an important venue for influencing dietary behaviours. The challenges, especially within the logistics and manufacturing sectors, are shift work, the physically demanding tasks and the often remote location of the workplace.
Ampol recognised that the traditional café set-up they had was not supportive of a 24/7 operation. With the café closing weekdays at 2pm, night shift workers were not always able to purchase fresh or nutritious foods at times when they wanted it.
To solve this challenge, Ampol has partnered with Morsl, an innovative food solution provider that is transforming the industrial landscape across Australia with its better-for-you micro markets. Micro markets began in the US and
Morsl’s micro markets operate as a self-service café or unattended store within a breakroom space. Image: Morsl.
are now the fastest growing food service channel across the US, with the largest concentration currently across manufacturing sites.
Morsl’s micro markets operate as a self-service café or unattended store within a break room space that provides a rotating range of fresh sandwiches, wraps, salads, ready meals, sushi, and ready-toeat options. This is combined with a broad variety of snacks and drinks that are managed according to a 70:30 balance between better-for-you and more indulgent options.
In such a micro market, the employee selects a product from an open rack display, or reach-in refrigerator, and scans the item at the self-checkout kiosk. The market, which operates under a monitored framework, is tailored to the demographics and working habits of the site to create a unique solution for each workplace.
Ampol not only recognised the need for a new food solution for their employees but also the need to provide an engaging and fresh breakroom space for their vast array of teams to come together. A barista bar was also incorporated into the design to complement the Morsl
micro-market, ensuring the team still has access to the theatrics and joy of fresh coffee.
When the Morsl micro-market and their new break room space was recently launched, the Ampol team was blown away.
“It’s a dramatic change and I think it’s really what we need,” the Ampol team said.
“It’s great to have 24-hour options.
“A lot of different options, especially for me as a coeliac.”
The positive feedback has reinforced the significant impact access to good food can have on the daily working lives of an employee, which should be a fundamental part of any company’s wellbeing strategy.
With Morsl’s mission to improve the eating habits of Australian employees, its partnerships with the likes of Amazon, Inghams, Primo, DB Schenker and now Ampol, means it can play a key role in improving the diets of logistics and manufacturing workers to bring the industry above the national average according to the CSIRO Healthy Diet Score.
Achieving such success will depend on more companies leading the charge just like Ampol.
Geotab has released its 2023 Sustainability and Impact Report, Trust. Transparency.
Transformation.highlighting how data-driven insights are helping Geotab and global organisations better measure and achieve their climate goals.
The report also delves into the tougher challenges of managing business and environmental impact, including increased business travel and much-needed transparency associated with Scope 3 emissions.
“The climate crisis demands action,” says Neil Cawse, Founder and CEO of Geotab.
“The transportation industry is one of the largest sources of CO2 emissions with a tremendous opportunity in the near term to make a positive impact.”
Geotab’s greatest impact is in supporting customers and partners to drive transformation through data-driven insights and AI, enabling informed decision-making as they report and track progress on all stages of the sustainability journey.
In a recent survey by Geotab, 87 per cent of U.S. fleet professionals expected their cost of business to rise in 2024, and 40 per cent confirmed they use data intelligence to create a more sustainable fleet by flagging and improving fuel economy and idling.
“As a close partner to that industry, we have a moral obligation to do our part in supporting carbon reduction — not just for ourselves, but for our customers too,” adds Neil.
“This has to be a collaborative
approach. There are too many challenges to address and solve in isolation.”
Data insights regarding fuel use, better routing, emissions management, better driving behaviour such as reducing harsh braking, and the integration of EVs into fleets help address cost and improve the bottom line.
As part of its commitment towards a more sustainable world, Geotab has pledged to reach net-zero emissions by 2040 — a decade earlier than called for in the Paris Agreement — and is aiming for a 50 per cent reduction in emissions across Scopes 1, 2 and 3 by 2030.
The latest report shows Geotab has made progress in reducing direct and indirect operational emissions over the past year.
Combilift has responded to universal customer needs and reduced the risk of forklift overloading with its patented Safe-Lift device.
Forklifts have long held potential for safety implications and the manufacturer prioritises constant improvement to mitigate the risks of lifting. Understanding that some operators are more aware of the risks than others, the Safe-Lift ensures there is minimal chance of unsafe operation with audible and visual alerts.
While some teams may believe their operations are already safe enough, Combilift Managing Director, Martin McVicar, says operators can never be too safe.
“We offer the Combi Safe-Lift as an option at the moment, but we believe that this simple and cost-effective system should become a standard option on all counterbalance trucks in future,” he says.
“Fitting a straightforward device
such as the Combi Safe-Lift is an effective way to reduce risks for the operator and other personnel, and also to avoid product damage as well as costly repairs.”
The solution incorporates a strain sensor on the mast section of the forklift and a cut-out valve on the hydraulic line. When a forklift is potentially overloaded, this device will disable lifting.
This addition to Combilift forklifts has the potential to protect stock and staff from harm, as overloaded forklifts can pose a serious risk to all. Forklifts can become overloaded in many ways, depending on the type, weight, height, and centre of the load. The latter is an especially important consideration, as it can greatly affect an operator’s handling of certain loads. Identifying the centre is made especially difficult when handling non-uniform or liquid loads, and the Safe-Lift is designed to suit these situations.
When an overload occurs, an
audible alarm will alert the operator, and the “load moment indicator” will flash green, amber, or red, accordingly.
Combilift Country Manager for Australia, Chris Littlewood, says his clients Down Under have been calling out for a solution like this.
“Australia’s heavy industries are heavily regulated, and zero-harm is the goal for most of our customers,” he says.
“Thanks to the Safe-Lift, it’s safe to say that they’ll be very pleased by this option, and I expect most new orders to be fitting it.”
Of course, the Safe-Lift is designed as a failsafe and shouldn’t be relied upon to avoid all overload situations.
Chris recommends all forklift operators undergo regular training to understand what an overload may look and feel like, helping them to avoid one on the job.
“Get to know your load capacity,” he says. “Drive slow, drive low, and stay safe.”
The latest international survey by software recommendation site
GetApp reveals that economic pressures, supplier location, and cybersecurity threats are plaguing global supply chains, particularly within small to midsize enterprises (SMEs).
GetApp’s Supply Chain Plans Survey of 1100 supply chain management (SCM) leaders across Australia, the U.S., Germany, France and the U.K. reveals critical issues currently impacting SMEs and how they’re building supply chain resilience in these challenges.
Insight from industry leaders reports on the following market trends affecting supply chains, providing SMEs with a guide to navigate anticipated challenges:
1. Conduct a risk assessment to follow mitigation strategies
Nearly half (49 per cent) of Australian SMEs cited inflation as their top concern, slightly above the international average of 45 per cent. With inflation affecting procurement,
43 per cent said that product availability issues were the most significant procurement challenge they have faced in the last six months, followed by product quality issues (35 per cent) and delays in procurement (32 per cent).
2. Evaluate supplier locations and consider local options
Australia’s location is a potential challenge, so 61 per cent of SMEs continue switching to suppliers in or near Australia, and 20 per cent are starting to do so. Forty-five per cent of SMEs in Australia say most of their suppliers are currently nearby, and a further 27 per cent say all of theirs are within proximity, second only to the U.S. (36 per cent). Overall, 39 per cent of Australian businesses plan to have all suppliers in or near Australia in 2024.
3. Invest in software solutions to improve operations
The research shows that adopting software can assist with specific areas of supply chain operations. Over a
third (37 per cent) of Australian companies plan to continue adopting new SCM software, and 30 per cent plan to start this year. Only 36 per cent of Australian companies plan to allocate more than five per cent of their budget to supply chain technology, compared to 48 per cent of the international average.
To measure the success of tech investments, 59 per cent of respondents said they use customer satisfaction, 44 per cent say they compare cost reductions, 41per cent say logistics key performance indicators (KPIs) are used, and 41 per cent say they measure employee satisfaction.
4. Analyse how potential cyberattacks can impact the supply chain GetApp found that 59 per cent of Australian businesses say advanced cybersecurity is crucial to success. This year, 47 per cent of companies plan to maintain or increase spending on advanced cybersecurity, followed by advanced data analytics (46 per cent) and artificial intelligence (39 per cent).
Notably, nearly a quarter (22 per cent) of Australian respondents expect cybersecurity disruptions to be a top supply chain challenge in 2024, with potential cyberattacks cited as a top concern for 72 per cent of Australian SMEs. In the past 12 months, over a third (35 per cent) of Australian companies have experienced disruptions due to a cyberattack.
5. Monitor supply chains to pre-empt disruptions Businesses must aim to manage supply chain disruption occurrences to reduce their impact on business operations. Supply chain management software helps strategically pre-empt disruptions, plan accordingly to mitigate their effects, and manage supplier relationships.
Körber has announced the launch of three solutions set to augment warehouse operations, including Gamification, Slotting.IQ and its Unified Control System.
With a focus on innovation beyond Warehouse Management Systems, these products address common productivity and workflow pain points across the supply chain, unlocking new capabilities and offering enhanced functionalities.
Supply chain companies face increasing challenges, necessitating the addition of software solutions to extend WMS capabilities. Körber’s latest developments provide a holistic approach to supply chain execution, ensuring end-to-end visibility, scalability, and flexibility.
“Körber’s commitment to pushing the boundaries of warehouse technology is reflected in these solutions,” says Sean Elliott, CTO and acting CEO Software, Körber Business
Area Supply Chain.
“Whether it’s revolutionising inventory placement with Slotting. IQ boosting workforce engagement through Gamification, or combining automation with human workflows with UCS, Körber continues to drive warehouse innovation.”
With 82 per cent of workers motivated by recognition, Körber’s Gamification boosts productivity by encouraging worker engagement and introducing healthy competition. Management sets targets and milestones to encourage users to progress through the experience, as they collaborate as a team and accomplish tasks. This solution redefines worker engagement, emphasising efficiency, productivity, and employee satisfaction.
Körber’s Slotting.IQ allows warehouses to harness management of complex inventories. Dynamic slotting algorithms optimise
inventory placements, improving order-picking efficiency and accelerating order processing. By integrating with the WMS, re-slotting strategies can be implemented seamlessly and enhance overall operational productivity. Slotting. IQ’s automated approach also saves valuable time and resources compared to traditional, manual slotting methods.
Körber’s Unified Control System provides a single point of management and control for fulfilment processes driven by warehouse staff, AMR, and other automation technologies. It seamlessly orchestrates automated and manual workflows, enabling faster order processing and improving throughput. UCS integrates with the WMS and other warehouse technologies, to enable operational flexibility, streamline workflows and boost productivity.
NZ Post, with the help of TMX Transform, has opened a DC in Auckland for processing domestic parcels – a milestone in its $200 million-dollar, 10-year investment plan and transformation project known as the ‘Te lho’ program.
The Auckland Processing Centre (APC) now has the most capacity of any parcel sorting facility in New Zealand’s history – with more than 30,000 parcels per hour at peak capacity.
“NZ Post is evolving to meet the needs of New Zealanders,” says NZ Post Chief Executive David Walsh.
“Our new 30,000 sqm hub of international and national processing will bring together NZ post, New Zealand Customs Service (Customs) and the Ministry for
Primary Industries (MPI) on one site, continuing our long working relationship with both agencies.”
Rated a NZGBC five-star Green Star Rating, the APC includes equipment built from recycled materials and chutes made from bamboo.
Workers on site will use electric forklifts, and soft-plastic waste will be redistributed for recycling.
This site is the third to open under NZ Post’s $200 million investment in parcel processing infrastructure.
The Wellington Super Depot and the Southern Operations Centre opened in 2022. Supply chain consultant TMX Transform provided full end-toend technical and program support, including program management, network design, automation procurement and assurance during
installation, build design, property procurement, and construction advice.
“The delivery of the Auckland Processing Centre marks the key milestone in the execution of NZ Post’s network strategy, which commenced several years ago,” says TMX Transform Supply Chain Director, David Sim.
“APC is the largest investment in the transformation of NZ Post’s backbone to underpin and support its customer base. Bringing together both its domestic and international processing centres, NZ Post is well positioned for growth in the coming years.”
International parcels will follow at the APC when the Ministry for Primary Industries (MPI) and the New Zealand Customs Service (Customs) move into the site later in 2024.
As part of the CMA CGM Group, CEVA Logistics is committed to finding better ways to transport and manage customer shipments and reach net zero carbon emission by 2050.
With a strong business presence across Australia and New Zealand, CEVA has been expanding and implementing its green initiatives across its 41 facilities in the two countries.
Recently, CEVA unveiled its Kemps Creek warehouse, a new 34,000 sqm facility with notable features including market-leading temperature control technologies, state-of-the-art racking, and traffic management for seamless flows.
“With the unveiling of our
warehouse in Kemps Creek, CEVA is demonstrating our dedication to investing locally and expanding our footprint of sustainable logistics in Australia,” says Michael Harich, Head of Contract Logistics for CEVA Logistics in Australia and New Zealand.
“Together with our existing sites in Orchard Hills, Eastern Creek, and two other upcoming facilities in Erskine Park, we are forming a logistics cluster in Western Sydney to better serve the region.”
The facility is strategically located near the Western Sydney Airport and has access to key transportation routes, including the M4 and M7 motorways.
The Kemps Creek distribution
warehouse was built to carbonneutral specifications and 5-star Green Star certification standards. Sustainability features include:
• 1510 solar panels for an 830kW photovoltaic system with battery, alongside translucent roof sheeting
• LED lighting with motion sensors
• Rapid roller shutter doors for the temp-controlled area to minimise energy consumption
• Rainwater harvesting systems for water conservation, with recycled water being used for gardening and toilets
• Building monitoring system for tracking and analysis of site-wide power and water consumption
• Electric vehicle charging points
Fluent Cargo, a fast-growing and cutting-edge cargo routing solutions provider, is thrilled to announce its revamped executive team, poised to drive the company’s commitment to excellence and growth in logistics routing software.
Cargo transportation continues to be a huge challenge for customers, shippers, and logistics service providers. Non-central schedules, limited collaboration and huge variations of systems and formats means there are multiple sources of truth. Planning a shipment has never been more complex, difficult, and error prone.
Fluent Cargo’s approach to central routing provides customers with an easy, carrier agnostic solution regardless of mode, service, or origin to destination pair. Planning a shipment from city to city, airport to airport, or seaport to seaport now takes seconds.
Furthermore, the team is tackling two critical issues, supply chain disruption and sustainability.
Fluent Cargo has recently brought on Archival Garcia as the Chief Executive Officer to lead its expansion efforts.
Archival previously served as the VP & GM, ANZ & SEA for project44 and has also held leadership roles at Microlistics (a WiseTech Global Company) and Manhattan Associates.
“Disruptions to global transportation has driven the need for more agile and intelligent tools,” says Archival.
“The Panama Canal incident during the pandemic and the current situation over the Red Sea route has provided us with key gaps in the market for transportation planning.
“As we expand our offerings, it’s important to have executive advisors, like Jerome and Christophe, that deeply understand
the intricacies of the global transportation market.”
Archival refers to the addition of Jerome Lorrain as Executive Chairman and Christophe Cachat as Strategic Advisor.
Jerome has more than 25 years of supply chain, logistics and transportation industry experience across the globe in senior positions for companies including CEVA, Kuehne+Nagel and Wallenborn while Christophe is a well-known and well-respected, technical guru with senior leadership experience at Kuehne+Nagel and CEVA.
“To date, there are a small number of decisions made due to emissions, however, as Scope 3 regulations tighten and carbon emissions
across the globe is enforced by governments, the criteria for shipping will be cost, speed and emissions,” says Jerome.
“The way we deal with data right now is a differentiator and data is going to be central in logistics planning and execution,” adds Christophe.
“More importantly, we want our customers to have easy access to data, to help them make smart and informed decisions. I’m looking forward to bringing our vision to fruition with Arch and Jerome over the coming months.”
In the coming weeks, Fluent Cargo plans to release key planning and routing solutions to the market to quickly expand its market offerings.
Fluent Cargo’s approach to central routing provides customers with an easy, carrier agnostic solution regardless of mode. Image: Fluent Cargo.
A comparative analysis of leading automated Goods-to-Person (GTP) order fulfilment solutions. By
Dave Lamb, Consulting Manager – ANZ, DematicIn today’s global marketplace where customer expectations are constantly evolving, supply chain efficiency is paramount for businesses seeking to gain a competitive edge. A key differentiator has become the ability to handle diverse products and deliver orders rapidly, accurately and at the lowest cost to various channels —including businesses, brick and mortar stores, and online customers. However, supply chains face numerous challenges: labour shortages, increasing costs, and land and real-estate constraints to combat transportation challenges and be close to customers who expect speedy delivery. With these fluctuating market dynamics, supply chains can become a competitive differentiator.
Customers demand products to be
In AMR systems, robots can easily be added or removed as throughput requirements change. Images: Dematic.
affordable, readily available, delivered quickly, with minimal errors and a seamless returns process. Additionally, the rise of e-commerce has further heightened the need for efficient order fulfilment processes. To remain competitive, businesses must navigate complexities such as SKU proliferation, seasonal fluctuations, and disruptions caused by environmental and geopolitical factors.
Automation technologies have emerged as valuable tools for addressing these challenges and enhancing supply chain resilience and agility. By automating key processes such as order picking and fulfilment, businesses can improve efficiency, accuracy, and responsiveness.
Four leading automated goodsto-person (GTP) order fulfilment solutions — Dematic Multishuttle® GTP, AutoStore™, Autonomous Mobile Robots (AMR) Shelf-to-Person and AMR Bin-to-Picker — have emerged globally and in APAC as the leading solutions for supply chain optimisation.
So, which automation solution is the best fit for your operations? Let’s look at the challenges supply chains currently face and compare the leading systems available today.
Within warehouse and distribution centres, picking stands out as one of the most labour-intensive tasks, particularly when it comes to eaches or item picking. In manual operations, this process can consume a significant portion of staff time, with up to 65 per
cent of employees dedicated to picking tasks. However, much of this time is inefficiently spent travelling between locations rather than the actual picking task.
To address this inefficiency, GTP systems emerged to optimise the picking process by eliminating unnecessary travel. In GTP systems, workers remain stationed at designated picking areas while items are automatically delivered to them from storage as needed, precisely sequenced for efficient fulfilment. These systems can accommodate various picking methods, including discrete or batch picking, and can be tailored to fulfil different types of orders, whether that’s store shelves or online purchases.
While GTP solutions like Multishuttle, AutoStore, AMR Binto-Picker and AMR Shelf-to-Picker operate on similar principles, they differ in their storage and pick station technologies, resulting in variations in operator pick rates, ergonomics, suitable products, storage density, throughput flexibility, security features, scalability, and maintenance requirements. Therefore, when implementing a GTP system, it’s crucial to consider these factors alongside specific business and operational needs to design the most effective solution for the operation.
The AMR Bin-to-Picker systems represent the cutting edge in Autonomous Mobile Robot (AMR) technology, designed for order picking tasks. These systems feature an AMR tower unit responsible for storing
Offering ultra-high-density storage, AutoStore™ systems can reduce space requirements to 25 per cent.
and retrieving totes from shelves, transferring them to an AMR tote mover, and ultimately delivering them to a designated pick station.
Key features include storage height up to 10 metres high in shelves and single or double-deep configurations.
Pros:
Quick system implementation, reducing setup times.
Pick rates from 400 order lines per hour per picker.
Exceptional accuracy in order fulfilment.
Flexibility to adjust throughput by adding or removing AMRs.
Scalability, enabling easy expansion to accommodate growing storage and throughput demands.
Maintenance-friendly design allows for easy rotation of AMRs for servicing. Robots have low energy requirements.
Cons:
Storage height capped at 10 metres. Lower storage density than Autostore. Pick rates may not match those of some Multishuttle GTP systems.
AMR Shelf-to-Person systems are
the original AMR order fulfilment solution, where AMRs bring a shelf of products to an operator for picking. The shelves can be used to store a variety of items, such as small units, large items in cartons, through to hanging garments.
With storage in shelves, Shelf-toPerson systems are limited to storage heights of less than 3 metres, with pick slots ranging from ankle height to upper slots requiring a small step ladder for access. If higher warehouse headroom utilisation is required to maximise capacity, companies typically utilise mezzanines for additional Shelf-to-Person modules (or other storage solutions if applicable to a particular storage and order profile).
As pickers pick items from shelves in this solution, AMR Shelf-to-Person systems tend to have the lowest pick rates of the four main GTP systems. With pickers having to find and select the correct storage slot in the shelves, there is also more room for error.
With these factors in mind, AMR Shelf-to-Person systems are typically applicable in small order fulfilment
systems or where headroom utilisation, storage capacity, pick rates, and ergonomics are less of a consideration.
Pros:
Potentially fastest implementation times.
Lower cost for smaller systems.
Cons:
Pick rates typically at 150 order lines/ hour, the slowest of the four GTP solutions.
Headroom utilisation.
Mezzanines, if required, add considerable capital costs.
Lower accuracy – can be addressed with product scan, which impedes pick rates.
Picking ergonomics are not optimal.
AutoStore is an all-in-one storage buffer and order fulfilment solution. Offering ultra-high-density automation storage for small items, an AutoStore system can reduce space requirements down to 25 per cent compared to conventional shelf storage. With a flexible, modular design, AutoStore systems can fit into
With exceptional throughput capabilities, Multishuttle solutions offer the highest pick rates among all GTP systems.
existing facilities, around building columns and in compact spaces, and be readily expanded as required. The storage is in a cubic grid up to 24 bins high and it self-organises products according to throughput.
Pros:
Highest storage density of any GTP solution.
Ultra-high accuracy.
Robots have low energy requirements. Easily expandable.
Flexible system layout.
Throughput and storage scalability independent of each other – can increase throughput by adding robots or increase storage by expanding the grid.
High product security as storage locations accessible only by robots.
Cons:
Flat SKU profiles can reduce robot efficiency if they spend more time ‘digging’ relative to ‘delivering’. May pose challenges to fire regulations in certain situations.
Multishuttle Goods-to-Person systems integrate advanced pick stations with Dematic Multishuttle systems, employing multiple shuttles within an aisle to store and retrieve products for seamless delivery to pickers. With exceptional throughput capabilities, this solution offers the
highest pick rates among all GTP systems. With the patented Dematic Inter-Aisle Transfer (iAT) technology for enhanced storage, retrieval, and picking flexibility, these systems offer optimal height utilisation of up to 20 metres and can store products in single, double, and triple-deep storage configurations.
Pros:
Pick rates exceeding 600 order lines per hour per station, the highest among GTP solutions.
Significant return on investment (ROI) despite higher system costs, thanks to unparalleled productivity gains and potentially lower building expenses.
Dematic iAT technology enables product redirection to any pick station, reducing the need for connecting conveyors and resulting in a reduced building footprint. Maximised headroom utilisation.
Cons:
Longer system implementation time compared to other GTP solutions.
Each automation solution offers unique advantages and considerations, making it essential for businesses to carefully evaluate their options before making a decision.
AMR Bin-to-Picker systems prioritise speed and flexibility, making them ideal for dynamic environments with
fluctuating order volumes. AutoStore excels in maximising storage density and space optimisation, making it suitable for businesses with space constraints. Multishuttle systems prioritise throughput and scalability, making them ideal for high-volume fulfilment centres where productivity is of utmost importance, and with the capability to go high, they potentially provide the highest storage capacity in tall warehouses.
Selecting the right automation solution requires careful consideration and collaboration with a trusted partner. Working closely with suppliers like Dematic, who offer all the leading GTP technologies, ensures businesses receive tailored solutions that address their specific needs and objectives. By leveraging the expertise of experienced providers, businesses can navigate the complexities of supply chain automation and gain a competitive advantage.
Automated GTP solutions offer tremendous potential for enhancing supply chain efficiency and agility. In an era defined by rapid change and intense competition, automation is not just a luxury but a necessity for businesses seeking to thrive in the modern marketplace.
Radial Europe, a leading global e-commerce third-party fulfilment provider recently sought to enhance its operations in response to the growing demands of the fashion and health & beauty industries and the evolving needs of consumers. Radial Europe’s customers include doTERRA, Calvin Klein, Cole Haan, Express, Gymshark, Lucky Brand, TaylorMade and Tommy Hilfiger.
With a commitment to customer satisfaction and operational excellence, Radial Europe embarked on a journey to modernise its manual distribution centre in Ommen, Netherlands, recognising the need to streamline processes and improve efficiency amid the rapid growth of e-commerce.
Facing challenges associated with high-volume volatility, a sprawling storage area, and a diverse array of 20,000 constantly changing SKUs and 67,500 bin locations, Radial Europe identified the need for a cuttingedge automation solution to meet the escalating demands of the industry. In collaboration with Dematic, Radial Europe deployed an innovative Bin-toPicker Autonomous Mobile Robot (AMR) system at a new facility in Groningen.
The Dematic solution, incorporating nearly 300 Bin-to-Picker and tote transport AMRs, transformed Radial Europe’s operations by significantly reducing storage space, enhancing storage density, and accelerating picking productivity. One of the key highlights of the solution was the implementation of GTP functionality, eliminating the need for extensive travel and optimising efficiency.
Following the successful implementation of the automation solution, Radial Europe witnessed a remarkable improvement in operational performance, with picking speed quadrupling and packing performance increasing by one-and-a-half times. Moreover, the error rate significantly decreased, attributed to the elimination of long walking routes and the seamless integration of AMRs into the workflow.
“We are now in a stronger position where we can fulfil every requirement a customer has. They simply tell us what they want to have happen and we can do it. Automation has proven
to be a tremendous help in achieving the goals we had from the start,” said Ron Kleinsmit, Warehouse Manager at Radial Europe in Groningen.
Benetton Group, one of the bestknown fashion companies in the world with brands such as United Colors of Benetton and Sisley, has a retail network of over 4,000 stores.
Working in partnership with Dematic, Benetton Group implemented an AutoStore™ system in its logistics facilities in Villorba, Italy to boost the company’s e-commerce channel by optimising storage capacity and order processing.
The Dematic AutoStore system, comprising 60,000 bins and 53 mobile robots, was seamlessly integrated into Benetton’s logistics operations, transforming the order picking process. The mobile robots, traversing the top of the storage units and descending into the bins to retrieve items, significantly enhance picking efficiency while reducing the travel distances previously undertaken by Benetton staff. Additionally, Dematic’s advanced software oversees and manages the entire operation, ensuring seamless integration and optimal performance.
“We chose Dematic because we were interested in a partner with significant experience in the e-commerce sector and a solid international background,” says Valentino Soldan, Head of Logistic at Benetton Group. “The AutoStore-based solution will meet our business needs perfectly, and we are confident in facing an increasingly challenging market with a structured and technologically advanced solution, capable of accompanying our development for many years to come.”
Bolloré Logistics is a global leader in international transport & logistics and a tier-1 partner to some of the world’s best-known brands. The company’s Singapore operations have grown into a key regional centre with the largest distribution operations for the company in Asia-Pacific.
GTP systems are designed to eliminate operator travel and optimise the picking process.
Building on the success of its Dematic Multishuttle GTP automated solution for its ‘Green Hub’ facility, Bolloré planned its new ‘Blue Hub’ facility to support further growth of its business and to help it expand the number of clients it could service, particularly in the perfume and cosmetics sector.
At the heart of the 50,000sqm ‘Blue Hub’ distribution centre, is an eightaisle Dematic Multishuttle storage and retrieval system which securely stores more than 35,000 totes of products. The Multishuttle works as a high-rate fulfilment engine, delivering totes to pickers at seven ergonomically designed workstations, where operators fulfil orders whilst remaining in the one place, streamlining the fulfilment process, improving productivity, reducing operating costs, and improving workplace safety and health for operators.
Frederic Marcerou, Managing Director at Bolloré Logistics Singapore points out three main business drivers in mind when building this customised distribution centre,
“Here in Singapore, a big component is the cost of the space. So, automation is helping us with storage densification to reduce our footprint. And this is the first big advantage.
“The second one is in terms of productivity. We are able to be much more productive than we were in the past when pickers went into the aisles, to each shelf, doing manual picking.
“And the third one, which is as important, is operational excellence. This system allows us to improve our operational excellence and the service we are giving to our clients,” said Frederic. ■
• National warehouse footprint
• Controlled ambient, cold chain and frozen storage
• TGA licensed cGxP compliant storage
• ISO 9001, ISO 13485 accreditation
• cGxP compliant tailored active and passive packaging solutions
• Smart sensor technology devices and loggers
• Real-time GPS tracking and temperature control
• Mobile status alerts and dashboard reporting
• End-to-end solution design and optimisation
• Reusable shippers for delivery and return
• Unique customer asset tags applied to monitor usage
• Reduced landfill and wastage with lower costs
• Standard and “white glove” return, same day or overnight delivery
tollgroup.com/solutions/industries/government-defence/healthcare-logistics healthcaresales@tollgroup.com For further information
Conquest Equipment’s Product Solutions Specialist, Jared Muller, speaks to MHD about HEPA filtration and the cleaning equipment company’s new electric FSW and FSR sweeper models.
Conquest Equipment’s latest sweeping innovations combine high efficiency particulate air (HEPA) filters with 100 per cent electric operation to improve air quality in the work environment.
Sometimes referred to as ‘H-class’ filters within the industry, HEPA filters remove dust particles to a finer micron of just 0.3. HEPA filter systems therefore capture more dust particles during the cleaning process and prevent them from being re-released airborne into the environment.
Conquest’s Safe Air technology combines multiple filters, which together make up higher filtration levels to retain particulate matter. The suctioned air passes through the filters, capturing visible matter such as dust, as well as invisible particles and microorganisms such as bacteria, allergens, mould and pollen. One hundred per cent electric operation means zero emissions are produced during the cleaning process.
With labour already stretched in many organisations, minimising respiratory health risk is critical for productivity. Less dust, microorganisms and carbon emissions in the air allow
operators and employees to breathe easier, decreasing personal leave taken due to preventable illness and the risk of compensation claims. It also satisfies the increasing scrutiny of environmental regulators. This is why Conquest is invested in supplying floor cleaning solutions that support air quality improvement.
Conquest’s latest innovations, the FSW-5 and FSR-7, are heavy-duty industrial sweeping solutions. They have been introduced on the back of local demand for solutions that support organisational environmental, health and safety obligations, and meet sustainability directives, which are often pushed down from the top on a global scale.
The all-new Conquest FSW-5 walk-behind sweeper is the little brother to Conquest’s existing ride-on FSR-7 launched in 2023. It’s ideal for confined indoor or food-safe spaces and is more cost-effective and efficient at minimising airborne dust than traditional cleaning methods, including
a standard broom.
Both the FSW-5 and the FSR-7 feature Conquest’s innovative Safe Air technology. This technology incorporates a multi-stage HEPA filtration system to filter dust particles to a very fine micron (O,3 µm) with a filtration efficiency of 99.9 per cent.
“Dust is a large risk and concern for industrial workplaces,” explains Jared Muller, Product Solutions Specialist, Conquest.
“By implementing cleaning equipment with a HEPA filtration system, it reduces the risk and benefits those who suffer from respiratory health conditions like asthma and allergies. HEPA filters remove up to 99.99 per cent of dust, pollen, mould, bacteria and other airborne particulate matter that are hazardous to the human respiratory function.”
The need for dust control extends beyond air quality and respiratory health concerns. Effective dust control measures prevent dust from settling on shelved stock and ensures safe operation of plant equipment.
Jared says forklift tyres spinning on dusty warehouse floors is a common
Jared Muller, Conquest Equipment’s Product Solutions Specialist.
challenge within the industry.
It’s important to recognise that filters by nature do allow some particulate matter to pass. In highrisk environments, industry safety and environmental regulatory bodies typically recommend the application of water or misting during cleaning applications to supress dust.
With dry sweeping processes, dust more readily becomes airborne. Wet sweeping is therefore typically recognised as better-suited to these environments, and Conquest offers a range of heavy-duty cleaners for these applications.
With the FSW-5 and FSR-7 models, you can expect the same robust design and
Conquest’s
heavy-duty cleaning capacity for the toughest industrial applications. Both models are 100 per cent battery electric, which further supports the case for breathing clean air by producing zero emissions during operation.
Electric operation also minimises noise output for greater comfort and hearing protection. Low voltage systems are safe to maintain without specialist training or certifications. Charging is convenient, simply plug the on-board charger into a standard wall outlet.
Understanding Total Cost of Ownership (TCO) is an effective strategy to inform decision making when investing in new floor cleaning equipment. Electric models are typically cheaper to run and maintain. There is less requirement for extensive maintenance and less risk of breakdown, promoting operational uptime and minimising repair costs.
“Whether you have a small or large floor space to maintain, by offering the two different models we can tailor a solution scaled to your facility needs and budget,” says Jared.
Battery-electric equipment enables operation in spaces not suited to ICE models due emission production, such as enclosed or confined spaces with no natural airflow.
“They can be used in cold rooms
for food storage and in other areas where it’s unsafe to use a solution with an internal combustion engine,” adds Jared.
Conquest’s renowned aftersales service and support is offered across its entire range, including its latest models. Its national team of service technicians have received specialist training in maintenance and repair and have invested upfront in holding local inventory of spare parts and consumables. It’s all part of Conquest’s commitment to keeping businesses fully operational and minimising downtime.
Conquest’s FSW-5 or FSR-7 come backed with a market-leading fouryear parts and labour warranty. Customers are also invited to sign up for Conquest’s Zero Downtime Program for priority service call outs and urgent repairs.
“We allocate a dedicated specialist for each new product or product category,” explains Jared.
“As soon as the latest product hits the ground, like the FSW-5 and the FSR-7, Conquest’s customers are guaranteed fully operational service and support. These latest models are industry gamechangers.” ■
Conquest’s FSW-5 walk-behind sweeper is the little brother to Conquest’s existing ride-on FSR-7.
Over two days in May, Elevate APAC attendees poured into Sydney’s Hilton Hotel for fascinating keynote presentations, technology insights and valuable industry engagement. Here, MHD summarises the must-attend supply chain event.
Bringing together industry leaders, technology experts, and businesses eager to gain insights into the latest supply chain innovations Elevate APAC 2024 took pace in Sydney last month.
Over the course of two days, attendees were treated to a variety of thought-provoking presentations which helped to explore strategic directions around technology implementation, accelerate decision making processes and purposefully consider how to drive future success.
Bill Ryan, Vice President of APAC at Körber, kicked off the event by explaining the “Chart Your Course” theme, emphasising the importance of providing data and information to help customers grow their businesses.
Today’s supply chain landscape is rife with challenges – port disruptions, global conflicts, land restrictions, and economic constraints limiting capital availability necessitate digital efficiency
in your supply chain. Bill explained how Körber fits into this complicated landscape and reviewed a “year of crescendo” that was 2023.
For the sixth consecutive year, Körber has been named a Leader in the 2024 Gartner® Magic Quadrant™ Warehouse Management Systems (WMS) report, and in 2023 was awarded Gartner’s customer choice badge.
“The recognition is nice, but what matters to us is the recognition from our customers. We are growing our own business so we can help to grow yours,” Ryan said.
Co-CEO Sean Elliott reflected on Körber’s technology milestones from 2023, including the launch of a modern microservices platform, upgraded UI & platform suite of extensibility tools to connect to both services and legacy back ends, and the introduction of Slotting.IQ, Körber’s first data sciencepowered offering.
Looking ahead to 2024, Elliott predicted a focus on workforce efficiency, data visibility, supply chain
risk and resilience, as well as a global rebalancing of supply chains.
Providing insights into Körber’s direction for this year and beyond, Elliott flagged a number of investments to continue to progress Körber’s suite of solutions. In 2024, Körber will advance its workflow management platform, take its Order Management System to the Australian market, further invest in its Transport Management System, introduce a WMS chatbot and continue to modernise WMS solutions to build the foundation for innovation and the future of strategic partnerships.
“Today we’ve gone past functionality, you need a user grade experience for the modern worker,” Elliott said. “We establish a foundation of data science to help customers decide on the correct next steps for their business – the reason we exist is because of our customers.”
Paul Bloxham, HSBC’s chief economist for Australia, New Zealand and Global Commodities, provided a macro view of the world economy, noting that while the global economy is performing better than expected, the real outperformer has been the United States.
Turning to Australia’s position, Bloxham stated that while growth has slowed, we are not in an outright slump. The supply side of the economy has been poor, with weak productivity gains post-pandemic. As a result, key components of inflation like rents, energy costs, insurance premiums and
services remain stubbornly high.
Bloxham advocated for policy action to improve productivity, including tax reform and lateral solutions such as broadening the GST base and removing stamp duty at the state level to encourage more business competition. He predicted interest rates would hold at current levels through 2024 as the primary focus for the Reserve Bank of Australia remains bringing down inflation.
Jessica Watson followed Paul as the other keynote presentation that afternoon, sharing her inspiring journey of becoming the youngest person to sail solo around the world. In line with the theme ‘Chart Your Course’, Jessica’s remarkable story served as a powerful metaphor for navigating the complexities of supply chains. She shared her own story of harnessing fear, managing risk, and building resilience to give perspective on courses of action for today’s supply chain leaders, who face their own challenges sailing through unpredictable market trends, operational hurdles, and global uncertainties.
Several technology sessions at the conference showcased Körber’s growing portfolio of automation, software, and industry-leading supply chain technology solutions.
Mark Danckwerts, Manager of Program Development at Hastings Deering, shared the dealer’s journey in implementing Körber’s Warehouse Management System (WMS) in distribution centres around Queensland.
In working with Körber to deploy a new WMS, Danckwerts discussed the key benefits, including improved planning, efficiency, order management, and inventory management, as well as the avoidance of large-scale WMS failure risk.
Jeffrey Triantafilo, Associate Partner at Argon & Co, explained key factors behind building a solid business case for supply chain improvement projects. Drivers such as digital transformation, labour and automation, sustainability, resilience and e-commerce are prevalent in today’s business landscape, to which Jeffrey emphasised understanding the current state of your business before designing its future state.
Will Fan, General Manager of ANZ for Gold Sponsor Hai Robotics, discussed the partnership between Körber and Hai, showcasing successful case studies and exploring opportunities for further expansion in the Australian market.
Kurt Seafield, VP of Field Services at Körber, highlighted the company’s new Support, Delivery & Operations (SDO) initiative, which streamlines customer support by consolidating different functions under one unified umbrella.
The SDO organisation uses an “AI Observability Stack” to proactively identify potential issues and provide preventative measures.
As well as keynotes, case studies and presentations, participants attended an exclusive tour of Catch.com.au’s mega 36,000 sqm fulfilment centre in Sydney’s Moorebank. Visitors were able to see first-hand Körber’s Autonomous Mobile Robots (AMR) solution and learn more about how the technology has enabled Catch to deliver exceptional customer service, as well as improve efficiency, safety and productivity. The facility serves as an example of what’s possible in flexible and agile automation and is a global benchmark for online retailers worldwide.
Körber’s AMRs are deployed to bring racks of product to team members, with the technology working alongside the Catch team on site. The visit demonstrated how the technology decreases the time between customer orders and processing, reduces out of stock orders and reflects more accurate inventory levels.
Körber Elevate APAC 2024 reached new heights, providing valuable insights into the latest supply chain technology solutions, trends, and conversations shaping the industry.
Anthony Beavis, Regional Managing Director at Körber thanked all the event’s sponsors and attendees for making Elevate APAC a resounding success.
“Elevate continues to be a mustattend annual event for industry leaders across supply chain. This year, businesses and experts came together to collaborate and assess the technologies that can elevate business operations and solve modern supply chain problems. A big thank you to all our partners, sponsors and customers who made the event possible, including platinum sponsor HAI Robotics, Cloud Partner Oracle, Gold sponsors NEOS and Honeywell, Silver sponsors SOTI, iWMS, Balloon One and Locus, and Coffee Cart Zebra Technologies.” ■
Anthony Beavis, Regional Managing Director at Körber. Sean Elliott, Co-CEO at Körber. Jessica Watson, renowned solo sailor.Understanding the long-term benefits of investing in quality forklifts is crucial, particularly in assessing the total cost of ownership compared to the upfront purchase price.
When businesses consider acquiring new equipment, the upfront cost is often the focal point. However, Robert Skalba from Jungheinrich emphasises the importance of looking beyond the initial expense. “The quality of the equipment should not be overlooked,” Robert explains. “Our forklifts are
designed to last; we have many units still performing well after 15 to 20 years, which starkly contrasts with cheaper alternatives that may only last five to ten years.”
The discussion around the cost of operations, particularly the energy consumption of forklifts, highlights significant savings when choosing
electric models over those powered by petrol, diesel, or gas. “Operating with electricity substantially lowers energy costs in the long run, despite the higher initial price,” Robert says.
He further notes that, alongside reduced energy costs, the choice of battery technology plays a pivotal role. “Lead acid batteries are more affordable and readily available, whereas lithium-ion batteries, though initially more expensive, provide considerable long-term benefits including reduced maintenance and no need for frequent replacements.”
One major advantage of lithiumion technology that Robert points out is its space efficiency. “With lithium-ion batteries, there’s no need for a dedicated charging room, which allows businesses to utilise that space more effectively, especially when real estate values are high.”
Maintenance and durability are also key factors in the total cost of ownership. Robert highlights the robustness of high-quality forklifts which are less prone to breakdowns and can handle heavier loads without damage. “High-quality forklifts not only have fewer breakdowns but are also built with a margin of error for weight overloads. This is not the case with cheaper models, which can fail under similar conditions.”
Safety features and operator comfort are additional aspects where higher investment upfront can lead to significant savings in turnover and productivity. “Our premium models offer adjustable seats that cater to the operator’s weight, providing comfort that enhances productivity and reduces the likelihood of injury,” Robert asserts. This focus on operator comfort extends to the ergonomic design of controls, which in higher-
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end models include easy-to-use joysticks instead of manual levers, reducing physical strain.
Robert also discusses the financial flexibility offered through their rental options, which reflect the lifespan and maintenance schedules of their batteries. “For those not ready to invest in lithium-ion technology outright due to upfront costs, our rental options provide a viable alternative. We provide terms that align with the expected life of the battery, thereby maximising value for our clients.”
Moreover, the after-sales service provided by Jungheinrich sets them apart, ensuring that all maintenance and repair needs are met promptly and efficiently. “We maintain a stock of parts and have highly trained technicians available, ensuring that downtime is minimised. This comprehensive support is crucial for businesses relying on our forklifts for their daily operations.”
and supply chain operations, understanding the total cost of ownership, rather than just the initial purchase price, is essential. Investments in higher-quality equipment like Jungheinrich forklifts not only reduce long-term costs but also enhance safety, efficiency, and productivity.■ implementation.
In urban and industrial areas, Jungheinrich ensures that their
technicians are available to directly manage any issues, ensuring high standards of service across all locations. “Even in remote areas, our partners are trained to our standards, ensuring consistent quality of service nationwide.”
For businesses looking at longterm investments in their logistics
MHD caught up with Kevin Dare of the CoGri Group to understand how automation is changing the design and construction of industrial warehouses.
Kevin is considered one of the world’s leading experts in the design, testing, construction, and upgrade of concrete warehouse floors and is involved in more than 10 million sqms of industrial warehousing annually. He has been engaged with high-tolerance floors for more than 30 years.
As well as developing methods for constructing ‘Super Flat’ floors, he is the inventor of the Laser Grinder® and the family of Face Digital Floor surveying instruments.
He is often regarded as the link between the Materials Handling Industry and the Industrial Flooring Industry, helping both with his understanding of the requirements of the former and the capabilities of the latter.
Kevin has helped write specifications for many robotics providers, including market leaders such as Geek+, AutoStore, Hai Robotics, and Quicktron, to name but a few.
MHD: You travel the world to most parts of the globe annually. What changes are you seeing in the logistics industry when it comes to automation?
KEVIN: Most clients we talk to include automation as an integral part of their logistics system. Although AGVs and ASRS crane systems are not new, they have become more popular. AMRs, ACRs, and AutoStore-type grids are common discussion points at today’s design meetings. The wave of change has been embraced in the USA and is in full swing in Europe. The Middle East has been slow to adopt this
move, but in the last couple of years, we have seen more adoption of such systems in Australia and New Zealand.
MHD: Compared to 10 or even 20 years ago, how different is today’s logistics?
KEVIN: As a flooring specialist life was all too simple as little as 6 years ago. When designing a floor, the main questions asked were: What were the loads from the racking and was this Very Narrow Aisle or Wide Aisle? Occasionally, we would talk about ASRS and from there determine the flatness requirement. However, with robotics and automation, we need to consider a raft of other floor characteristics, joints, multilevel warehouses, consideration of defections, and even having to rip out brand-new floors which have never been used.
MHD: It sounds like today’s warehouse has much greater
requirements on the floor, whereas everything else in the warehouse is pretty much the same. Is that fair to say?
KEVIN: No, not at all. The materials handling equipment is different, and the operating height required by some of these systems has been reduced in some cases, resulting in the possible use of mezzanines to maximise the building volume.
MHD: Multi-storey warehouses are starting to take off in Australia largely due to last-mile logistics and restricted warehouse space near conurbations. In Asia, multi-storey warehousing is common because of restrictions in space. What is your view on multi-storey warehousing?
KEVIN: The closer you get to
conurbations, the more expensive the land and the plots get smaller – multi-level is a good option for some, but it is expensive to build. In Asia, most multi-storey warehouses are multi-use or multi-tenanted. In this case, the warehouse needs a road delivery system for each level. In a single-tenancy, multi-site warehouse, the floor levels can be serviced by an integrated system of lifts and conveyors with no need for an expensive and space-wasting access road and delivery levels.
MHD: It is interesting that ceiling height is not necessarily a requirement these days, especially if the AMR (Amazon-type) goods-toperson solution is used. However, with solutions like Geek+ that can
now reach 10m or more, should ceiling height still be considered for new developments to future-proof the building?
KEVIN: Indeed, the envelope can be filled with mezzanine levels if clients want to fill a high-level warehouse. Developers will be looking at flexibility. One question for developers would be whether to build the floor before knowing what systems will be installed, as a speculatively designed floor may not be suitable—for example, consideration of loads from mezzanine columns. There is plenty of discussion about reaching carbonneutral buildings, but ripping out brand-new concrete floors and re-laying them is doing nothing to reduce the carbon footprint.
MHD: What should a logistics operator consider when looking at automation?
KEVIN: The first question to ask is if the building is Greenfield or Brownfield. With Greenfield, there is the opportunity to change the floor design to meet the specific requirements of the automation system. There is no such thing as a robot-ready floor, as they all have different requirements. On brownfield sites, a condition survey of the floor is paramount. This will include flatness testing, joint condition and type, and load capacity, to name a few. Then consideration of the necessary remedial works to the floor to ensure the best performance of the automation system. ■
Toyota Material Handling Australia has welcomed one of its biggest crops of Toyota forklift technician apprentices since 2007. TMHA National Manager, Gerry Larney, tells MHD about the company’s apprentice program.
Toyota Material Handling Australia (TMHA) has welcomed one of its biggest crops of Toyota forklift technician apprentices since 2007 in its 2024 Annual Apprentice Intake, with 19 new inductees brought into the program.
TMHA is Australia’s leading forklift supplier, and as ever competition for spots in the Annual Apprentice Intake were extremely fierce with the 19 new apprentices chosen from a field of more than a thousand applicants.
The grassroots initiative fosters the development of in-demand skills that will provide the new Toyota forklift technician apprentices with valuable expertise, affording strong employment
opportunities with plentiful room for growth within the company.
TMHA targets early school leavers, marketing various jobs and opportunities to them. Among the 19 places on offer, there were four for midyear in 2023, which have carried over into the 2024 induction.
An induction ceremony on April 04 saw the 19 new apprentices attend accompanied by mentors from their respective TMHA branches, where they were welcomed by senior TMHA executives including President and CEO Steve Takacs.
Held on April 04 at the TMHA Customer Experience Centre in Moorebank, NSW, the meet and greet was followed by a safety overview, a presentation on Toyota history, values and expectations, and a tour of the headquarters.
After lunch, Steve presented the new apprentices with their tools of the trade, marking a significant investment directly to the inductees.
Apprentices were invited to stay at the Rydges of Campbelltown hotel on the night of April 03, complete with a casual dinner with executives.
The applicants will be distributed to TMHA branches across Australia, in Melbourne, Sydney, Brisbane,
Adelaide, Perth, Newcastle, Queanbeyan, Townsville, , and Traralgon.
The apprentice program now educates roughly 50 apprentices across the business and has been successfully run by TMHA since 2007.
TMHA national manager – LEAN Management and After Sales Evaluation Cert, Gerry Larney, says the apprenticeship program was the perfect way to integrate new talent into the TMHA business.
“We use the apprenticeship program to grow our skillset and forklift technician base, and it’s been really successful for us,” adds Gerry.
He notes there were multiple avenues to career growth for apprentices, with many forging strong careers at TMHA.
“We have staff that started their apprenticeship at Toyota who are still with us 30 years later. It’s a great career path within Toyota. with opportunities of development in achieving senior technician grades, team leader roles, field and workshop service manager roles, plus branch and sales manager roles
“There are almost no barriers to where they can go in the business. If they have the skillsets that add on to their technician qualifications, they can go anywhere.”
Apprentices receive thorough and wellrounded training with supervision from skilled mentors and are cycled through every aspect of the service business for a truly holistic learning experience.
TMHA has run the apprenticeship program in-house for the last 17 years, focusing on a safe work environment, while imparting the correct skills and knowledge to apprentices while also supporting their TAFE schooling over a four-year period.
The forklift retailer usually receives anywhere between 1000 to 1200 applications for 15 to 19 spots. For example, in Sydney, TMHA might receive 100 applications whereas in Newcastle – for two positions – there might be 150 to 200 applications.
It has places in five major cities: Adelaide, Melbourne, Sydney and Brisbane, and in its regional branches: Darwin, Albury-Wodonga, Queanbeyan, Orange, Newcastle, Coffs Harbour,
Lismore, Gladstone, Cairns, Launceston, and Hobart. There are usually only one place available in these regional areas with 60 to 100 applications.
“Our branch managers will vet the list of applicants, by reviewing their resumés,” explains Gerry.
“They’ll review what kind of interests they have outside of school. Many of them have an interest in automotives like cars and motorcycles or have a mechanical background.
“We then interview and provide them with aptitude tests to help our managers get a better understanding of the final pool of candidates. When interview process is completed, we offer them an apprenticeship contract job and they accept it. From there, we onboard them.
“Every year since 2007, we’ve brought all the new apprentices into the head office facility for a meet and greet with TMHA President and CEO, Steve Tackas and our Vice President and COO and Director of Operations. Next, we spend the first day focusing on occupational health and safety and take them on a tour of the facility.”
Each year, the number of apprentices TMHA has been taking on has increased year on year, starting at 10 and steadily on the increase, reflecting the growth in the business.
Training is focused on TMHA’s complete range of products, equipment, sales, delivery to customers, spare parts, repair and maintenance.
Most apprentices start their journey in the TMHA workshops, progressing into field service, working on static sites such as large corporate and major account customers where there are usually up to 300 units of material handling equipment on site.
“They’ll either remain as a workshop or field service mechanic,” adds Gerry. “Four or five out of the 15 will branch out into different areas of the business such as sales and service management supervision. There’s lots of room for progression because the sky really is the limit.
“Our current President and CEO started his career in the forklift industry some forty-odd years ago as a forklift mechanic. He then transferred to sales and – as they say – the rest is history.
“We employ apprentices with the view of longevity. Most of our employees stay with us for well over 10 years.
“In the past two years, we’ve introduced the mid-year intake for apprentices. The biggest intake will be at the start of the calendar year. Our business is growing exponentially. So we need to have the manpower to service, repair and pre-deliver units. We’re focused on and committed to all these matters because they’re very important to us and our business partners ensuring we offer them the best customer experience. ■
Understanding how to effectively leverage consultancy expertise is crucial for enhancing operational efficiency and innovation in supply chain management, explains Peter Jones, Managing Director of Prological.
The value of consulting services in supply chain management is often questioned – or at least misunderstood, says Peter Jones, Managing Director of Prological. According to Peter the key to truly benefiting from consultants begins with acknowledging their potential to enrich your business processes and decision-making strategies.
A while back, Peter relates, he visited a motor mechanic with the following sign on the counter: ‘Standard fee: $100 per hour; If the customer wishes to watch: $150 per hour; If the customer wishes to help: $200 per hour’. The joke implies a truth – that oftentimes experts are hamstrung by clients unwilling to trust the fact that they have expertise that the client doesn’t.
“The first element of getting the most out of your supply chain consulting firm is to acknowledge that they know what will be valuable and beneficial to your endeavours,” Peter explains. “They can help you improve your business, your responsibilities, your customer experience, whatever it is that you’re trying to achieve.”
Consultants bring a broad perspective, gained from extensive exposure to diverse business environments, which can be invaluable. Peter emphasises that this exposure allows consultants to “build a knowledge bank that comes from the vast array of places where we’ve worked previously.” This cross-pollination of ideas from various industries fuels creativity and innovative solutions, which are crucial in a dynamic field like supply
chain management.
However, the integration of a consulting firm into a business does not come without its challenges, particularly from midlevel management who may feel threatened by external experts.
Peter notes that resistance from middle management is common as they may feel their roles are being questioned. He suggests that the key to overcoming this resistance is to form a collaborative relationship where consultants and internal teams work together as a unified force.
“We need those people in order to be successful ... the external information is not worth anything unless we can
assimilate that with the environment in which we’re working with our clients,” Peter says.
He stresses that a successful consultancy process involves a delicate balance of humility, empathy, and curiosity. “We approach every project with the understanding that what was once the right solution may no longer be suitable due to changes in the business environment,” Peter remarks. This perspective helps in fostering an atmosphere of mutual respect and openness, essential for effective collaboration.
The benefits of this approach are clear, yet misconceptions still exist, particularly around the cost and
value of consultancy. Peter discusses the misconception that consultancy is disproportionately expensive compared to the value delivered. “I think the single biggest thing is that consultancy has a perception of being expensive. And then not delivering the value that that expense suggested would be delivered,” he says.
This perception can be mitigated by setting clear expectations from the outset of the consultancy relationship and ensuring that the scope of work is well defined.
Moreover, Peter highlights the importance of engagement from the client side to truly harness the benefits of consulting: “The best outcomes are achieved when clients are as invested in the consulting process as we are. This means not just being open to new ideas but also actively participating in the shaping of strategies and solutions.”
This proactive involvement helps to align the consultant’s expertise with the client’s specific needs and expectations, leading to more tailored and effective solutions.
Peter also points out common pitfalls in consultancy engagements,
particularly when consultants are perceived as overstepping or when their advice is not practically applicable. “Sometimes, there’s a mismatch between theoretical advice and practical applicability, which can lead to frustration on both sides,” he notes. To avoid this, Peter advocates for a deep dive into the operational realities of the business by the consultants to ensure that their recommendations are feasible and grounded in the business’s actual working conditions.
In terms of setting realistic expectations, Peter advises businesses to understand the scope and timeline of the consulting process. “Clients should expect a thorough examination of their processes, which can take time, and not just quick fixes,” he says. This thorough approach ensures that solutions are not just superficial but are sustainable improvements that address the root causes of issues.
Reflecting on the role of consultants, Peter underscores their value as catalysts for change. “Our job is to bring a fresh perspective, challenge existing norms, and facilitate transformation. It’s about
making the possible actual,” he elaborates. Through this lens, consultancy is not just about providing answers but also about empowering businesses to evolve and adapt in an ever-changing market landscape.
To maximise the return on investment in consultancy, Peter concludes that businesses should seek consultants who not only have the right expertise but are also willing to integrate deeply with the client team to truly understand and address the unique challenges faced. “Choose a consulting partner that values teamwork, dives deep into your operational context, and is committed to your success as much as their own,” he advises.
By embracing these principles, businesses can ensure they derive maximum benefit from their consultancy investments, leading to improved efficiencies, innovation, and competitive advantage. With the right approach, the consultancyclient relationship can transform from a service transaction to a partnership that drives sustainable growth and success.■
MHD spoke to Schmitz Cargobull sales executive Luke Hardeman who said the company’s telematics technology to be showcased at MEGATRANS2024 shows industry-leading advancement to meet the evolving needs of transport logistics.
Australia’s largest logistics event, MEGATRANS, returns to Melbourne this September, shining a spotlight on sustainability in the supply chain. As the nation’s premier integrated logistics and supply chain exhibition and conference, this eagerly anticipated event is set to take place on the 18th and 19th of September 2024 at the Melbourne Convention and Exhibition Centre. MEGATRANS 2024 will bring together industry experts to
explore how innovative technologies and practices can not only enhance sustainability but also improve efficiency and productivity within supply chains.
In a rapidly evolving logistics world, MEGATRANS 2024 has built a formidable reputation as the leading industry event, curated by Prime Creative Media. This year, the event will significantly amplify its focus on the latest in automation and intelligent technology.
Attendees will be introduced to cutting-edge developments in warehouse management systems, fleet systems, telematics, route optimisation, racking, and robotics, making the exhibition a hotbed of innovation.
Integral to MEGATRANS 2024 is its standout conference, offering a rich experience with its diverse range of expert presenters.
Over 150 industry leaders will grace the multiple, free-to-attend
conference stages on the trade floor, providing valuable insights and perspectives from various supply chain sectors. The focus will be on sustainable practices and technologies that are setting new standards for environmental responsibility in logistics.
An exciting addition to the 2024 event is its collaboration with the Australian Bulk Handling Expo (BULK2024). This partnership provides attendees with a dual registration benefit, granting access to both game-changing shows.
Moreover, MEGATRANS will play host to the esteemed MHD Supply Chain Solutions Mercury Awards. Scheduled for September 18, the Gala dinner and awards ceremony will honour businesses and individuals who epitomise innovation, excellence, and leadership within the industry, particularly those advancing sustainable practices.
This confluence of the exhibition, the conference, and the awards Gala dinner creates a synergistic platform. It’s a unique opportunity for logistics and supply chain professionals to converge, network, learn, and celebrate — all under one roof, at one defining moment, with sustainability
taking centre stage.
One of the many leading companies at the event, German manufacturer of semi-trailers, truck bodies and fridges, Schmitz Cargobull will be featuring its transport solutions at the event.
Schmitz Cargobull is an established manufacturer in the commercial vehicle industry that focuses on reliability, innovation, and the sustainability of both its products and processes.
At MEGATRANS 2024, Schmitz Cargobull will showcase its telematics platform TrailerConnect®.
This industry leading telematics platform has been designed for both standard and temperature-controlled logistics.
Schmitz Cargobull sales executive Luke Hardeman said that the company is implementing revolutionary technology.
“I don’t think there’s any other telematics provider capable of providing what TrailerConnect® can do.
“TrailerConnect® is an advanced telematics system that provides the logistics controller real-time data from the trailer,” said Hardeman.
Examples of this data are GPS,
Speed, EBS/ABS interventions, tyre pressure, tyre temperature and advanced fridge information if the trailer is fitted with a fridge.
“Giving the operator real-time data and alerts on their fleet greatly improves safety, efficiency, and smooth delivery of products throughout Australia. Any issues that arise can be handled quickly.
“Information is everything in the transport industry and what TrailerConnect® makes us is an industry leader,” said Hardeman.
Schmitz Cargobull is to showcase this advancement in telematics at MEGATRANS to emphasise its commitment to supply chain efficiency and sustainability. ■
This year, MEGATRANS aims to offer a comprehensive platform for discussing the future of sustainable logistics.
With nearly 60 years in providing intralogistics and supply chain management solutions, explore how Swisslog utilises its experience in pallet handling, catering to diverse needs both locally and globally. MHD reports.
First founded in 1965 in Switzerland, Swisslog has grown to become a global supplier of integrated intralogistics solutions.
Originally established as a provider of pneumatic tube systems, the company quickly expanded its focus to include automation solutions for warehouses and distribution centres.
The company offers automation systems, software, and services designed to optimise material flow and enhance operational efficiency.
Swisslog’s solutions range from automated storage and retrieval systems (AS/RS) to warehouse management software and robotic systems for tasks like picking and packing.
It caters to various industries, including e-commerce, retail, food and beverage, pharmaceuticals, and healthcare.
Swisslog has over 50 years of experience in design and implementation of automated pallet warehouses.
As part of its offering, Swisslog has
a unique approach to pallet handling.
Swisslog understands that effective pallet handling is essential for streamlined warehouse operations.
Swisslog’s pallet handling solutions and automation software, including SynQ, are leveraged to automate and optimise key aspects of pallet management.
Swisslog’s AS/RS solutions are designed to automate the storage and retrieval of pallets within warehouses and distribution centres.
These systems use robotic cranes or shuttles to efficiently store and retrieve pallets from storage locations, maximising space utilisation and throughput.
Swisslog offers conveyor systems specifically designed for the transportation of pallets.
These conveyor systems enable seamless movement of pallets between different areas of the facility, such as loading docks, storage zones, and order picking stations.
They ultimately help optimise material flow and minimise manual handling.
Swisslog’s robotic palletising solutions automate the process of loading goods onto pallets.
These robotic systems can handle a wide range of products and packaging types, increasing efficiency, and reducing labour costs associated with pallet loading operations. Swisslog prides itself on finding the best pallet solution for its customers, including reviewing:
• Shape, size and height of your pallet warehouse
• Number of products in your warehouse
• Type of products in your warehouse
• Number of pallets to be stored and retrieved per week, day or hour.
Swisslog’s WMS solutions include features for managing pallet inventory, tracking pallet movements, and optimising pallet handling processes.
SynQ as Swisslog’s automation software provides real-time visibility into pallet locations and enables intelligent decision-making to improve efficiency and responsiveness.
Swisslog’s pallet handling solutions offer a comprehensive approach to warehouse optimisation, delivering increased efficiency, improved accuracy, better utilised space, and enhanced flexibility.
By automating pallet handling processes, Swisslog boosts productivity while minimising errors through accurate tracking of pallet movements.
Swisslog’s expansion into global markets began in the late 1970s and early 1980s. During this period, Swisslog started establishing international subsidiaries and expanding its presence beyond Switzerland.
The company recognised opportunities in the growing demand for logistics automation solutions worldwide and strategically entered various markets to offer its expertise and solutions to a global customer base.
At Lineage Logistics’ Sunnyvale, Texas, cold storage facility, Swisslog’s PowerStore automated storage
and retrieval system stands as the cornerstone.
This compact, high-density pallet shuttle system not only meets high throughput demands but also minimises worker exposure to harsh cold conditions.
Lineage’s commitment to innovation and data-driven approaches is evident in this 96,000 sqm expansion, marking its first fully automated cold storage facility in North America.
With three vertically stacked modules and advanced features tailored for cold environments, the PowerStore system achieves impressive throughput rates of 367 pallets per hour, facilitating faster turn times and allowing Lineage to maintain smaller inventories to meet customer demands effectively.
“Our results have been very good,” says Sudarsan Thattai, Chief Information Officer, Lineage Logistics.
“From the time we put in a truckload order to the time all the pallets arrive in the ready lane is just nine minutes – faster than the 12 minutes we had in our business case.”
“We expect that to drop to six minutes as we gain more experience.”
While Swisslog is recognised for its global expertise in providing logistics solutions, it also boasts extensive local knowledge and experience in pallet technology.
BevChain, a subsidiary of Linfox in Australia, has significantly improved
its storage utilisation by approximately 60 per cent within its existing 24/7 facility in New South Wales through the implementation of Swisslog’s PowerStore automation system.
With over 30,000 pallet locations spread across five levels, the integration of Swisslog’s SynQ software ensures seamless operations with full traceability and trackability of products, including batch numbers.
To further optimise operational efficiency, BevChain has enlisted a dedicated on-site team from Swisslog to collaborate closely with its staff.
By having Swisslog experts on-site, BevChain can quickly address any issues that arise and ensure that their automation system operates at peak performance levels.
This partnership aims to maintain the automation system at peak performance levels through software support, training, condition monitoring, and spare parts maintenance, ultimately enhancing the overall lifecycle of the automation.
“We value the highly skilled, onsite Swisslog team who work in partnership with our people,” says Misha Shliapnikoff, President BevChain, Linfox Australia.
“They provide vital insights, immediate incident response and proactively monitor equipment to ensure maximum efficiency over its life span.
“This site represents BevChain’s commitment to work smarter for our customers. We continue to invest
in their future with high performing supply chains and best-in-class technology.”
Swisslog’s extensive experience in ASRS pallet technology, particularly with the Vectura stacker crane, spans over 50 years and encompasses a diverse range of environments and customer projects worldwide.
With over 600 successful implementations globally, including challenging conditions such as operating in frozen food warehouses at temperatures as low as -30°C or in ambient environments as high as +50°C, Swisslog has demonstrated its expertise in delivering efficient and reliable pallet storage solutions tailored to local and global needs.
The Vectura stacker crane, designed in Sweden, embodies Swisslog’s commitment to innovation and excellence in pallet handling technology. Its versatility, energy efficiency, and reliability make it a preferred choice for warehouses seeking to improve their storage operations while reducing costs.
Whether in high-rise buildings with limited land space or in extreme temperature environments, Swisslog’s Vectura crane showcases the company’s ability to provide cutting-edge solutions that meet the evolving demands of the logistics industry on both local and global scales.
Swisslog’s extensive experience in pallet handling, coupled with their global reach, underscores their commitment to optimising warehouse operations.
Through partnerships with industry leaders like Lineage Logistics and Linfox BevChain, Swisslog delivers tailored solutions that address diverse needs in the logistics landscape.
As it continues to evolve, Swisslog remains focused on providing reliable and cost-effective logistics and supply chain management solutions that enable businesses to thrive in dynamic environments. ■
To learn more about automation, visit Swisslog at CEMAT this year at Stand 201 between July 23 to July 25 in Melbourne at the MCEC.
The Refrigerated Warehouse and Transport Association invites the broader industry to join it in pushing for increased frozen storage temperatures across the cold chain.
The RWTA supports the progression of the international discussion around the storage of frozen food at -15oC, instead of the industry standard -18oC.
By implementing this simple action, raising the temperature by three degrees Celsius can reduce freezer energy consumption by 10 to 11 per cent without any noticeable impact on product safety, texture,
taste, or nutritional value.
The twelve-month results of this landmark study show the change of temperature at which we store frozen food leads to significant carbon emission reductions and cost savings.
There has been a twelve-month pilot study, conducted by Campden BRI, revealing a three degrees Celsius increase in frozen food storage temperatures could reduce freezer energy consumption by more than 10
per cent with no need to reformulate products.
The RWTA invites the broader industry to join it in pushing for increased frozen storage temperatures across the cold chain. ■
https://www.nomadfoods.com/news/ landmark-study-from-nomad-foodsconfirms-potential-to-increasefreezer-temperatures-and-reducecarbon-emissions/
The RWTA invites the broader industry to join it in pushing for increased frozen storage temperatures across the cold
The Australasian Supply Chain Institute will run its Master Planning & Material Requirements Planning two-day-long course from June 18 till June 19, 2024.
Join the Australasian Supply Chain Institute’s (ASCI) upcoming Master Planning & Material Requirements Planning (MRP) 2-Day Course to improve the key processes that enable effectively inventory management and higher levels of customer service, which will take place from 18 till 19 June 2024. By attending this workshop, you will learn how to improve individual processes and link them effectively to the relevant internal or external process, develop an effective 5 step IBP process supported by the MPS
and key IBP performance measure to ensure accountability throughout the organisation, identify the purpose of MPS & DRP, and implement safety stock strategies using simple pareto, complex pareto and statistically derived safety stocks for improved customer service.
This course is suitable for Managing Directors of small firms and their direct reports, S&OP/ERP project team members, personnel from: Demand Management, Order Entry, Customer Service, IT staff, Master Schedulers, Production
Planners, Inventory Controllers, Distributions Planners, Capacity Planners, Purchasing Personnel, and key middle managers involved in the pre-S&OP meetings, i.e., Demand, Supply and Partnership/ Integrated Reconciliation/ Pre-S&OP steps.
Classes are conducted daily, from 9am to 5pm Sydney Time, totalling 16 training hours. Participants will join via Zoom.
ASCI members can register for $1950, while non-members can register for $2350. ■
The Australasian Supply Chain Institute is offering the Professional Accreditation Scheme, which assesses and recognises individual members against industry-recognised professional standards.
The ASCI (Australasian Supply Chain Institute) Professional Accreditation Scheme assesses and recognises individual members against industry-recognised professional standards supporting the professionalisation of supply chain practitioners and professionals, providing employers and industry stakeholders confidence in the skills, experience, and professional education of ASCI Professional Accreditation Scheme registrants. By becoming a registered
professional under the ASCI Professional Accreditation Scheme, you can distinguish yourself from others in the industry who do not hold this accreditation. This recognition can significantly enhance your career prospects and help you to stand out in a competitive job market.
Benefits of registration include:
• Improved career opportunities nationally and internationally.
• Enhanced professional recognition and increased remuneration.
• Improved confidence in Supply Chain Management as a profession.
• Use of formal nominals indicating your registration.
• Promote yourself on the public register.
Please consider registering under the ASCI Professional Accreditation Scheme and take advantage of its many benefits. Visit the ASCI website or contact the ASCI team to learn more about the scheme and how to apply. ■
The Australasian Supply Chain Institute is offering its two-day-long course on Sales & Operations Planning, which will run from July 23 till July 24.
Join our upcoming Sales & Operations Planning two-day course to enhance your operational planning skills, which will take place on 23 to 24 July 2024. This workshop is designed for practitioners who want to understand the Sales and Operations Planning (S&OP)/Integrated Business Planning (IBP) methodology and how it relates to operational planning and control processes, as well as higher-level planning processes.
During this course, you will learn how to guide your company to lower inventories and shorter lead times with higher customer service levels through
a better S&OP process.
You will also learn how to use a cross-functional S&OP/IBP process to improve customer service, inventory, and profits, overall company communication on plans, product portfolio management improvement, product and business rationalisation, and inventory reduction.
Classes are conducted daily, from 9 am to 5 pm Sydney Time, totalling 16 training hours via Zoom.
ASCI members can register for $1950, while non-members can register for $2350.
We look forward to you joining us for this informative and practical course. ■
JOIN
Swisslog automated warehouse solutions ‘scalable, flexible Vectura stacker crane for high bay warehouse automation reduces energy consumption of pallet warehouse operations by up to 25 per cent, thanks to features including regenerative energy design for optimal use of cycles. With an outstanding 99.7 per cent availability, and providing a solution reliability with over 50 years of continuous improvement behind it, Swedish-designed Vectura performs equally well in temperatures as low as -30°C in a frozen food warehouse, or in ambient environments as high as +50°C. Proven in more than 600 customer installations, and operating at heights up to 50m, Vectura’s single-mast design reduces cost and uses less space, setting the standard for innovative design for pallet cranes in high-bay warehouses. It achieves very high storage density, with single to multi deep reach, in high buildings and, where land space is limited.
For more information visit www.swisslog.com/en-au
Global cube storage company AutoStore introduces its latest capability, the Grid and Vending Machine solution, designed to simplify warehousing automation. The ConveyorPort is a workstation in its simplest form, where Bins are dropped on a conveyor and transferred to an opening outside of the Grid. Smart covering and sensors ensure operator safety. The CarouselPort is designed to work with the operator, in harmony with Robots to ensure the next Bin is always ready. The workstation operates with three rotating arms, each holding one bin tray. The Vending Machine solution includes various Robots and chargers, as well as a dummy display unit, and a grid structure with 60 Bins.
For more information visit www.autostoresystem.com
The ECE series truck stands out among low-level order pickers due to its innovative features tailored for accessibility, efficiency, and operator comfort. Its height-adjustable steering wheel, known as the “jetPILOT,” ensures accessibility for operators of various heights, making it inclusive for everyone. The operator-oriented working space ensures all necessary equipment, such as scanners, shrink wrap, and documents, are conveniently within reach. Furthermore, the truck can be customised with cutting-edge technology to enable semi-automation in warehouse operations, with the possibility of integrating with Warehouse Management Systems (WMS) based on customer requirements. Experience the difference with the ECE series truck today and elevate your warehouse operations to new heights. To learn more about how our innovative features and customisable options can streamline your workflow and enhance operator satisfaction, visit our website.
For more information visit: www.jungheinrich.com.au
ifm Track and Trace Gate is the complete solution for your automated and transparent logistics in your incoming and outgoing goods processes. By directly transferring all goods flows to the IT level, you can organise the inter-locking of production, inventory, and suppliers more efficiently than ever before.
For more information visit www.ifm.com/au/en
JEFF GRIGG TAKES ON LEADERSHIP ROLE AT EPG
Jeff Grigg has taken on a leadership position at Ehrhardt Partner Group (EPG) to bring its globally known logistics solutions to the ANZ market. With significant experience in designing and implementing innovative supply chain software solutions, Jeff is focusing on sharing the power and value of EPG’s flagship LFS warehouse management system and the number one Android-based voice picking solution, LYDIA Voice. Jeff previously worked for Deloitte Australia, Business Foundations Inc and PrimeQ ANZ. He has been using the insights he’s gained to advise businesses about how to successfully find and implement suitable software solutions covering ERP, Inventory and Warehouse Management, Procurement, Manufacturing, CRM, Finance and Field Service. He has helped enterprises with planning, sourcing, selling and delivering.
A monthly wrap up of the latest appointments in the supply chain, materials handling and logistics industry. Do you have career news to share? Email Joseph Misuraca at Joseph.Misuraca@primecreative.com.au to be featured.
Dimi Pachiyannis’ appointment to the Industry Engagement team highlights the importance of quality data management in digital transformation initiatives, as well as GS1’s focus on the digitisation, harmonisation, and traceability of endto-end supply chain operations for the freight, rail and construction industries.
Prior to this appointment, Dimi spent six years at GS1 Australia in Business Development and Relationship Management. Her focus was on introducing more efficient and automated processes for managing data by using the National Product Catalogue.
With her rich data management experience, Dimi is well placed to engage with industry to assist in enabling its journey of adopting GS1 standards.
ROB CONNOLEY JOINS DB SCHENKER AS HEAD OF OPERATIONS IN NEW ZEALAND
Globally leading freight and logistics service provider, DB Schenker, has appointed Rob Connoley as Head of Operations – New Zealand. Rob is based out of the Auckland office and commenced his new role on March 01, 2024.
Rob’s in-depth knowledge of the market comes from a strong freight forwarding career spanning 19 years in New Zealand. He has been responsible for national operations including ocean freight, air freight, and domestic cross-dock distribution.
“We are pleased to have Rob join our team where he can use his outstanding knowledge and experience with the New Zealand market to guide DB Schenker’s growth and customer service focus in the region,” says Craig Davison, CEO, DB Schenker Australia, and New Zealand Cluster.
