TRUCK & TECH
TAKING Celebrating 30 years in business this year, Club Assist offers a comprehensive car battery replacement service for customers across Australia. For its most rigourous operation in Western Australia, the company relies on a new Isuzu FSD 140-260, which travels up to 3,000km per week delivering batteries to outlying regions where rough roads and searing summer temperatures take their toll.
C
lub Assist was founded in 1991 in Dandenong, Victoria. Realising that roadside battery replacement services were not offered by any of the automobile clubs in Australia, and sensing an enormous
Driver of the Isuzu FSD 140-260, Clayton Trezise with Steve Williams. 42
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opportunity, the business undertook an 18-month study, researching data on roadside emergency calls from auto club members in Victoria. The study revealed dead batteries were the most common reason for roadside assistance calls and in response they came up
with a revolutionary solution that would redefine roadside assistance by providing battery replacement at the roadside. That started a partnership with the automotive clubs and by 2000, Club Assist’s fully integrated roadside service solution had expanded to include