Eden Aesthetics

> 2019 ABIA WINNER A FOCUS ON EXCELLENCE EDEN AESTHETICS

WINNER OF THE 2019 ABIA WA/NT SALON OF THE YEAR (4 ROOMS OR LESS)

The team at Eden Aesthetics, in Western Australia’s Margaret River district, provide outstanding quality beauty treatments and set standards high so their clients always receive the best experience.

2019 ABIA STATE SALON OF THE YEAR – 4 TREATMENT ROOMS OR LESS - WA/NT. Sponsored by Sustainable Salons - Eden Aesthetics

Clinic owner, Dr Sarah Podmore, worked in the aesthetic industry for 6 years prior to opening Eden in July 2018. The Eden Aesthetics team comprises of 6 members, including 3 Senior Beauty Therapists, an RN, a marketing manager and Sarah across 4 treatment rooms, 2 of which can be opened into a larger double room to accommodate couples’ treatments, group bookings and events.

Even though Eden Aesthetics are relatively new to the industry, the team believe investing in key technologies is pivotal to their success. “We aim to always be innovative and to have the latest and most advanced treatments in our clinic.

Eden specialises in providing their clients with medical grade treatments and cosmeceuticals including Cosmetic Injectables, Laser, Dermalux LED, Dermapen Microneedling, IPL, and more. Eden are also the first clinic in WA to offer REVIV vitamin drips and booster shots. Recognising that the customer’s experience starts before they have even stepped inside our clinic. We have designed our website and social media platforms to be user friendly, concise, friendly and welcoming and to make our clients feel special (many of them feature in our posts). Dr Sarah and Jess, the visionaries behind Eden Aesthetics, believe their strong leadership style of communication, accountability and innovation have all played a crucial role in their clinic’s success.

Keeping their knowledge up to date attending conferences in the cosmetic industry every year and to learn about the latest developments and treatments. Eden was conscious of working in an industry that has a high use of disposal consumables. In addition, as a business in a rural area, the Eden team are very aware of the impact they have on their surrounding environment. In response to this the team have implemented changes to reduce their carbon footprint. Many of the team live on rural property’s with rainwater or dam collections being their primary water source so we understand the importance of water conservation.

“We limit the amount of harmful detergents from entering our natural waterways by choosing to use natures organics earth choice brands. These products are plant derived, cruelty free and use sustainable products. The packaging is made from recycled products where possible.” Sarah shares

“At Eden we also promote wellness and flexibility. The team members are allowed to take time out of their day to attend school events with their children, medical appointments, dance concerts, school assembly’s, awards etc etc. We have built trust within our team and are happy to look out for one another’s wellbeing and take the workload for a short period.

Regular team meetings as well as informal discussions encourage both open and honest feedback, with further education, constant revision and new learning experiences is integral to the success.

“We not only able to provide quality services to our clients but have the background knowledge to devise individualised skin journeys and truly understand the skin and the client’s needs.”

Sarah and Jess have great relationships with other beauty industry colleagues and aim to support each other, especially during recent times. They have achieved this by welcoming other therapists into their salon to train with Sarah in injectables or laser treatments. The beauty industry is competitive, but Eden’s aim is to support their industry friends to succeed together with their focus being on excellence and making themselves the leaders in our industry.