Leading Effective Teams
7-1
Learning Objectives • • • • • • • •
Group VS Team 3 Types of teams Teams pros and cons 9 Key roles a leader can employ Post activity reviews and dialogue 5 determinants of effective team decisions Leader’s role in group decisions 3 Parts of effective meetings 7-2
Group VS Team GROUP
TEAM
–Varies values
–Shared mission
–Commitment varies
–Collective responsibility
–More independent
–Strong commitment
–Strong leader –Individual accountability
VS
–Common goals or tasks –Shared leadership roles –Individual and mutual accountability –Equality –Good for the whole 7-3
Functional
3 Types of Teams Crossfunctional
Selfmanaged 7-4
Functional Functional Team Team
Types Types of of Teams Teams
Need for Traditional Leadership
Cross-functional Cross-functional Team Team
Self-managed Self-managed Team Team
Need for Team Leadership
7-5
Teamwork ADVANTAGES –Synergy –Avoids major errors –Faster, better decisions –Continuous improvement –Innovation –Stimulates self-motivation
DISADVANTAGES –Pressure to conform to group standards and conduct –Ostracized for productivity –Social loafing –Groupthink –Inter-group conflicts
–Greater job satisfaction –Needs fulfillment 7-6
9 Team Leader’s Roles in creating effective teams
1. Emphasize group recognition and rewards 2. Identify and build on team’s strengths. 3. Develop trust and a norm of teamwork. 4. Develop team’s capabilities to anticipate and deal with change. 5. Empower teams to accomplish work with minimal interference. 6. Inspire and motivate team toward higher levels of performance. 7. Recognize individual and team needs and timely attend to them. 8. Encourage and support team decisions. 9. Provide team with challenging and motivating work. 7-7
9 Organizations Roles in creating effective teams
1. Top management’s unconditional support. 2. Adequate information and other resources. 3. Flexible task structure. 4. Appropriate size and membership mix. 5. Clearly defined mission statement and goals. 6. Appropriate power sharing structure - shared leadership. 7. Competent team leadership. 8. Evaluation and solicitation of feedback on team effectiveness. 9. Adequate socialization of team members. 7-8
Post Activity Reviews and Dialogue Sessions facilitate team learning by:
1. 1. Analyzing Analyzing reasons reasons for for success success or or failure. failure. 2. 2. Reviewing Reviewing what what went went well well & & what what can can be be improved. improved. 3. 3. Discuss Discuss perceptions perceptions & & assumptions. assumptions. 7-9
Recognition Recognition &Reward &Reward
Adequate Adequate resources resources
44 Organizational Organizational Practices Practices that that Support Support Team Team Creativity Creativity by by providing providing teams: teams:
Free Free time time
Flexibility Flexibility
7-10
44 Managerial Managerial Practices Practices That That Support Support Creativity Creativity
Members Members matched matched
Autonomy Autonomy for for members members Protection Protection against against “Creativity “Creativity Blockers” Blockers” Adequate Adequate time time & & money money
7-11
5 Determinants of Effective Team Decisions
Team Size and Composition Member’s Traits and Values
Member’s Status
Team Cohesiveness
Quality of Leadership 7-12
3 Parts of Meetings • Identify objectives. • Cover agenda. • Summarize and review.
7-13