Mid-Missouri Women’s Business and Leadership
and though she be but little
SHE IS FIERCE
Volume 1, Issue 8
Front Porch
BOUTIQUE
Carolee Hazlet &
4th STREET MOBERLY’S
THEATRE
IN YOUR BUSINESS
Christina Loyd
C A R R I E G A R T N E R Thou shalt miss thy champion
Help support a mission of hope
HONDURAS SERVE 2015 January 10–17, 2015
About
Compass EFC and Alive in Christ churches of Columbia, MO are partnering with WGO of Honduras in a mission trip to send workers and health care professionals to provide medical services, dental services, optical services, concrete floors in homes, evangelism, and bring eye glasses, pharmaceuticals and supplies to the desperately poor in Tegucigalpa, Honduras on January 10–17, 2015.
For More Information
To find out more about this hope-filled mission trip, WGO of Honduras or to join us in this mission please visit: www.christshine.com.
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Your donations will help send workers and purchase supplies. To give donations for this important cause, please make checks out to Compass EFC, with “Honduras” in the memo line, and send to Compass EFC, 600 Silvey St., Columbia, MO 65203.
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FOUNDER Betsy Bell
EDITORIAL TEAM Susannah Sodergren Loriana Tisher Whit McCoskrie Brian McNeill David G. Gaines Jim Muench Nichole L. Ballard Alex Palmer Nancy Vessell Angel Blankenship Sara Jeffrey
DESIGN TEAM Anne Farrow - Cover Adam Moss Chris Moore Kim Watson Regina Peters
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PROFESSIONAL DAYM MAGAZINE Mid-Missouri Women’s Business and Leadership Do business like a Daym. P.O. Box 15, Auxvasse, MO 65231 Phone: 573-310-1357 Fax: 573-386-2268
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Your community knows Boone Hospital Center for nurses with unmatched kindness. But in the medical community, Boone is known for nurses with unparalleled skill. Thanks to them, we are among just 113 hospitals around the world to receive three consecutive Magnet Recognition Program® designations for nursing excellence. We couldn’t be more honored, proud or inspired to continue delivering the best care around.
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Cover
TABLE OF CONTENTS
48
4TH STREET THEATRE RESTORATION
Carolee Hazlet and her team are set to wrap a 12-year project at this Moberly gem.
50
A downtown well done
27
CARRIE GARTNER
WOMEN-OWNED BUSINESSES FACE CHALLENGES
Reflecting on progress as The District’s executive director prepares to leave her post.
U.S. Senate studies financial barriers that remain in the country’s fastestgrowing business sector.
44 DaymApproved Man DAVE LANKFORD Teaching kids to see the opportunities around them with an entrepreneurship workshop.
40
National News
31
Startup Diaries
Put up a few fences
FRONT PORCH BOUTIQUE
BOUNDARIES GUIDE EMPLOYEES TO GROWTH
Lisa Stubblefield’s new Rolla business began in a hot pink horse trailer.
Loriana Tisher shares how clear expectations can set your team free to focus.
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This magazine was created for and belongs to mid-Missouri women. Working women. Whether they work at home or in an office. Whether they work for themselves or someone else. It’s for women in business and leadership. But it’s not just for them. JUST AS MUCH, this magazine belongs to the men who love those women. And who want to be a
LETTER
This really isn’t my magazine
part of this celebration. This is your platform. It’s your tool to teach each other and learn
BETSY BELL FOUNDER
from one another. One new mid-Missouri voice we will be learning from is Loriana Tisher. Now, I love meeting people who are scary smart. For me it’s kind of like hitting the jackpot. And sitting across the table from her sipping on my hot cup of joe, I quickly realized ... yeah she’s a scary one. Lucky for us she was gracious enough to start contributing. Her first column does not disappoint. Loriana! The FENCES ... it’s brilliant. Page 31 Now at the same coffee shop about a week later, I reconnected with an old colleague of mine, Brian McNeill. Brian is a brilliant editor and a real reporter. He’s solid-as-a-rock dependable and paperless … if you wanted to know a detail. When Brian’s first Professional Daym story came through, I read it and then I read it again. I did that because I was in disbelief. A gamut of emotions followed. First I was angry, then sad, then just confused. The numbers seem almost unreal, but unfortunately they are very real. A new report conducted by the U.S. Senate Committee on Small Business and Entrepreneurship, called “21st Century Barriers to Women’s Entrepreneurship,” was released at a Senate hearing July 24. It states that women still face challenges getting fair access to capital, equal access to federal contracts, and relevant business training and counseling. The numbers aren’t just a little awkward. They are slap-you-in-the-face, HOUSTON-WEHAVE-A-PROBLEM awkward. I’m never ashamed to say I didn’t know about something. I had no idea. Why is this? We don’t know. But Brian is going to dig into the matter and try to find some answers. Look forward to that.
Betsy Bell
To
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BUSINESS REPORT A regional perspective on business news. CORRECTIONS L A KE O Z A R K Tri-County Lodging Association will submit a bid for the 2020 Canadian-American (Can-Am) Games. The process will begin with a formal letter of intent submitted in January 2015, with the formal bid due in April 2015. The group also recently put a bid together for the 2015 games. The 2020 bid will not be submitted by the Lake Area Chambers of Commerce, as incorrectly stated in our July issue.
BRIEFS L A KE O Z A R K The Lake Area Chamber recently held a ribbon-cutting for Professional Daym. Professional Daym is dedicated to stimulating growth and interest in mid-Missouri’s small business community through a print magazine that reports regional business news and celebrates professional women. Lake Regional Imaging Center in Osage Beach recently installed an open bore MRI system to improve patient comfort and image quality. The new, open design accommodates patients of all ages
and sizes, including seniors, children and large patients. All tests are performed based on a referring physician’s orders and are promptly read by a board-certified radiologist upon completion of the exam. The results are then communicated to the referring physician to share with the patient.
FAYE TTE Hometown Homecare, based in Fayette, has purchased the home healthcare division of Cooper County Memorial Hospital in Boonville. The transaction closed in late July, and adds to the expansion that Hometown Homecare underwent earlier in the year. The group will provide services in privateduty nursing and home-based healthcare to a six-county region in central Missouri.
F U LTON Mid-Missouri Friends of the National Churchill Museum will host the Churchill 5K Color Run on Sept. 13 to celebrate healthiness and happiness, and support the tuckpointing efforts of the National Churchill Museum.
C OLU MB I A The Missouri Small Business & Technology Development
* Information listed in the business report is sourced from local newspapers, press releases, public records, social media, area experts and reader tips.
Centers will host “Exploring Entrepreneurship,” a class scheduled for Wednesday, Aug. 27, from 5:30-7:00 p.m. This offering will provide participants with an overview of the first steps associated with starting a business.
JE F F E R S O N CIT Y JCMG Podiatry will host a free pain seminar titled “Footloose & Pain Free” on Aug. 28. The seminar will cover many topics related to foot pain and prevention of foot-related problems. The seminar takes place from 5:30-6:30 p.m. in the Hawthorn Bank Community Room. The Jefferson City Area Chamber of Commerce and the University of Missouri Extension’s Small Business & Technology Development Centers in Cole County are offering a Small Business Academy to small business owners and entrepreneurs. The academy seeks to help participants improve and strengthen their strategic planning skills and entrepreneurial knowledge, using the Kauffman Foundation’s FastTrac Growth Venture curriculum. Classes will run from Sept.10 - Nov. 26 with one three-hour session per week. Jefferson City Medical Group
is hosting a non-competitive “glowing” evening of exercise as the sun sets on the Greenway Trail for adults and children. Participants will follow the nearly three-mile route, at their own pace, along the trail to Southwest Boulevard. The event takes place on Sept. 13; registration begins at 6:30 p.m. in JCMG Women & Children’s Center Parking Garage.
ECONOMIC DEVELOPMENT FAY E T T E Central Methodist University recently announced an expansion to its historic campus. A new, 25,000-squarefoot building will be constructed to house the allied health, nursing, athletic training, physical therapy and occupational therapy training programs. The facilities expansion is the first stage of a $20 million dollar capital campaign.
OPENINGS MO BE R LY Michelle Cockerham has opened the doors of Second Image at 513 W. Reed St. in downtown Moberly.
Hometown Homecare, based in Fayette, has purc Professional /daym/
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News from around the region
The Duck, a fine-dining establishment lo The clothing store is open weekdays from 10 a.m. to 6 p.m. and Saturdays 9 a.m. to 6 p.m.
LAK E O Z A R K The Lake Area Chamber of Commerce held a ribboncutting for Wilson, Toellner & Associates, LLC. Alan Wilson and Ron Toellner founded Wilson, Toellner and Associates in 1988. The firm’s services include: accounting, audits, bookkeeping, financial forecast and projections and tax services. Lake Regional Clinic is hosting an open house on Wednesday, Aug. 13, from 11
a.m. to 1 p.m. Lunch will be provided, as well as screenings and health information. The clinic is located at 1870 Bagnell Dam Blvd. Area residents are invited to meet William Fish, M.D., and Renée Riedel, FNP-C, who recently joined the clinic, as well as Drs. Grant Barnum and Virginia Nagy. All providers are accepting new patients.
F U LTON GNC opened a new location July 14 in the Churchill Shopping Center. Randy Trendle from O’Fallon is managing the store. GNC is a retail store specializing in the sale of
health and nutrition-related products, including vitamins, supplements, minerals, herbs, sports nutrition, diet and energy products. Inscentives Resale has expanded on its Auxvasse business with a new location in the former MidWest Tire location at 303 W. 4th St. in Fulton. As of June 30th, 2014 Central Christian Church has partnered with Mothers of Preschoolers (MOPS) to bring a chapter to Callaway County. For over 35 years, MOPS has been creating communities where mothers gather to experience support. The first Callaway County gathering will be held on Sept. 4 at 6:30 p.m. at Central Christian Church.
A S HL A ND Tammy and Brian Webb recently opened Charlotte Web’s Attic at 117 E. Broadway in Ashland. The store offers unique furnishings, antiques and specialty items. Store hours are Tuesday through Saturday from 10 a.m. to 6 p.m.
ACQUISITIONS CO L UMBIA Columbia-based media strategy and communications firm, True Media has purchased a 15,000-squarefoot building in Maryland
Heights. The company will move its 25-employee St. Louis operations into the new location from Chesterfield. True Media president, Jack Miller, said the purchase will allow the company to triple St. Louis staff over the next three to five years. The building, located at 1805 Borman Circle Drive was previously owned by National Waterworks Inc., and was listed at $1.39 million.
AWARDS MIS S O UR I Missouri Arts Council Executive Director Beverly Strohmeyer recently retired from the agency she has served for 17 years, nine of them as executive director. Beverly joined the Missouri Arts Council in 1997 and was appointed executive director in 2006. She served as executive director longer than anyone else in the Missouri Arts Council’s 50-year history.
L A K E O ZA R K Bank Star One recently announced the promotions of Rodney Bax and Jeff Welsh to executive vice president. Prior to joining Bank Star One, Bax was a senior assistant bank examiner for the Missouri Division of Finance from 2009 until 2011. Welsh served 15 years with Central Bank of Lake of the Ozarks in their Camdenton operation.
Lindsey Shockley, Edward Jones financial services ad 22
Professional /daym/
ocated in Horshoe Bend, recently earned the Award of Ex
IN DEPTH CENTER TO S PA R K S TARTU PS I N C A LLAWAY C O UN T Y
By Brian McNeill Fulton’s new business incubator is working to fuel local entrepreneurs, growing one donation at a time, to ignite large economic improvements in mid-Missouri towns and villages. Show Me Innovation Center was born out of a series of town hall meetings organized last fall by the Fulton Area Development Corporation. The center is creating a grassroots appeal among residents of Callaway County to help entrepreneurs and existing business owners thrive in a tough economy. In late June, the center held its “Give 10 Get 10” launch luncheon in an effort to raise working capital and awareness. The campaign asks donors to give $10 and get 10 more people to do the same. Show Me Innovation board members plan to have enough money this fall to hire staff and move
into 4,400 square feet of the former Fulton Police Department building. The city of Fulton is leasing the building to Show Me Innovation for $1 a year for the next five years, including utilities and phone and Internet access. In addition to office space, the center will have room for new businesses as temporary tenants. Once established, the center will provide training that will put businesses both new and old on a path toward success. “This center is unlike anything we’ve ever done,” said Bruce Hackmann, president of Fulton Area Development Corp. and a member of the center’s advisory board. “We’re giving everyone an opportunity to be a partner,” Hackmann said. “Citizens can say their $10 will have a lasting impact on their community.” Unlike small business incubators that specialize on technology industries, Show Me Innovations will welcome any type of business. In addition to training, the center also will, in time, facilitate funding opportunities through government programs such as the Small Business Administration, microloans from such nonprofit organizations as
Left to Right: Dr. Sean Siebert, Michael Westerfielf, Bruce Hackman, Kim Barnes, Beth Snyder, Brain Warren
Central Missouri Community Action, and traditional business loans through area lenders. “The center is about connecting with people from all walks of life who have dreamed of owning a business or who want to take their businesses to the next level,” said board member Kim Barnes, who is president and CEO of The Callaway Bank. “It was created to energize rural communities in midMissouri into becoming welcoming environments for all small businesses.” Show Me Innovation’s main mission is to strengthen the economies of small communities. Board member
Beth Snyder, co-owner of 1Canoe2, knows the power of that potential firsthand. She and business partner Carrie Shryock created their letterpress business out of her living room, and today they sell their personalized cards and stationery products from coast to coast. Their business employs 10 people in the Fulton area. “We would have loved it if Show Me Innovation was available when we started because we needed a place in which to grow,” Snyder said. “We can’t wait unit the center is up and running so that we can help startups avoid mistakes and also learn from more experienced entrepreneurs.”
dviser, was recently honored with the firm’s Spirit of Pa Professional /daym/
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News from around the region
ecently announced an expansion to its historic campus. The Duck, a fine-dining establishment located in Horseshoe Bend, recently earned the Award of Excellence from Wine Spectator magazine. The Award of Excellence recognizes restaurants with a wine list that is presented well, matched with cuisine in price and style, and which offers an interesting and diverse selection. This year, The Duck was the only restaurant from the Lake of the Ozarks to earn this prestigious award. The U.S. Chamber of Commerce Foundation announced that Wendy White, executive director of the Lake Area Chamber of Commerce, has recently completed her first year at Institute for Organization Management, a fouryear nonprofit leadership training program at Loyola Marymount University in Los Angeles.
C O LUM B I A Boone Hospital Center and two other BJC hospitals have earned top rankings for the State of Missouri by U.S. News & World Report. Boone Hospital Center ranked No. 4 overall. In addition to Boone Hospital Center, BJC’s Barnes-Jewish Hospital (ranked No. 1) and Missouri Baptist Medical Center (ranked No. 3) were also among the top hospitals in the state. BJC Collaborative
member, Saint Luke’s Hospital in Kansas City was ranked No. 2. Boone Hospital Center is a part of the 36-hospital BJC Collaborative, formed in 2012. U.S. News recognized Boone Hospital Center for eight high-performing specialties, including cardiology and heart surgery, gastroenterology and gastrointestinal surgery, geriatrics, gynecology, nephrology, orthopedics, pulmonology and urology. Boone Hospital Center was rated as the area’s highest in the category of recommending a hospital to family and friends. In addition, Boone Hospital Center was the only hospital in central Missouri to be recognized as highperforming for the following: cardiology and heart surgery, gynecology, and geriatrics. Three Columbia organizations have received grants totaling $23,000 from The Columbia Foundation according to Alfredo Mubarah, the foundation’s executive director. The selected organizations are Great Circle of Columbia, Voluntary Action Center, and Saving Sight. The Columbia Foundation will also honor one scholarship recipient for the amount of $2,500. These grants will help support the mission and development of these organizations, allowing them to serve their communities. Several other
applicants will be selected for further grants throughout the remainder of 2014.
Here’s a breakdown of donations earned.
The Columbia Foundation was established in 2013 to support children’s causes, education and the arts in Boone County.
Cousins for a Cure $7,100.00
ROLLA Lindsey Shockley, Edward Jones financial services adviser, was recently honored with the firm’s Spirit of Partnership Award for outstanding performance during 2013. Shockley was one of only 1,053 financial advisers out of more than 13,000 to receive the award.
PHILANTHROPY F ULT O N The American Cancer Society Relay for Life is an life-changing event that gives communities across the globe a chance to celebrate the lives of people who have battled cancer, remember loved ones lost and fight back against the disease. Mid-Missouri has hosted at least 25 events so far this year, with more coming soon. Callaway County’s latest Relay event took place on Saturday, June 7 at the Missouri School for the Deaf. Nearly 200 participants on 16 teams raised a total of $52,598.40.
ok place on Saturday, June 7 24
Professional /daym/
Boyd & Boyd, Inc. and Friends $12,846.91
AZZ & Friends $6,409.60 Show-Me a Cure $5,032.50 Mission Possible $4,599.99 The Tumor-nators $3,211.28 Callaway Bank Relay for Life Team $2,596.25 EBC youth Group $1,215.00 Fulton Hornets Baseball Club $1,215.00 Hope Team $868.50 Bank Star One $816.75 Mary’s Merry Helpers $511.25 Banding Together - to cure cancer $511.00 This & That/Yellow Rose Sisters $450.00 USB $450.00 The Fulton Sun $62.50
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6th ANNUAL
Champagne Campaign September 30, 2014 5:00 - 8:00 pm Tan-Tar-A’s Windgate Plaza
For The Community Foundation of the Lake Champagne Toast and hors d’oeuvres Provided Donations to assist the foundation’s work graciously accepted
Entertainment By
COMMUNITY FOUNDATION of the LAKE a New Way of Giving
26
Professional /daym/
NATIONAL NEWS
U.S. Senate study finds women-owned businesses face financial challenges
Equality advancing slowly in the fastest-growing business segment BY BRIAN McNEILL Illustration by kim watson
Women-owned businesses are the fastest growing segment of businesses and comprise a third of all businesses in the U.S., yet according to a new report conducted by the U.S. Senate Committee on Small Business and Entrepreneurship, three issues are limiting their potential. The report, “21st Century Barriers to Women’s Entrepreneurship,” which was released at a Senate hearing July 24, states that women still face challenges getting fair access to capital, equal access to federal contracts, and relevant business training and counseling. “Today is a pivotal day for women business owners in America,” said Barbara Kasoff, president and co-founder of Women Impacting Public Policy, in support of the study. “It’s been 26 years since the landmark legislation for women business ownership, and thanks to Sen. [Maria] Cantwell, continuing challenges are being addressed that impede women entrepreneurs from achieving their full potential in the 21st century.” WIPP is a national, nonpartisan public policy orga-
nization advocating on behalf of its coalition of 4.7 million businesswomen, including 75 business organizations. In the area of capital, female business owners account for only 4 percent of the total dollar value of small business loans and only 7 percent of venture funds. Since Congress established a 5 percent set-aside for federal contracts awarded to womenowned companies in 2000, the highest achievement has only reached 2.47 percent. Access to business training for business growth has been hamstrung by funding uncertainty since the 1990s. “Women entrepreneurs face a 21st-century glass ceiling,” Kasoff said. “WIPP applauds the hard work by this Senate committee for recommending next steps to break this glass ceiling and confronting these challenges head-on to continue to stimulate the economic recovery.” The Senate report urges Congress to modernize and improve the SBA Microloan program to reach borrowers needing capital up to $50,000 and reauthorize the lending program to allow more women to obtain capital between $50,000 and $200,000. A second recommendation is to enact legislation that allows sole source contracts to be awarded to women-owned businesses; and third, to modernize the Women Business Center program by increasing program funding and changing grant ceiling awards.
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KNOW
Listen and Learn
Media recommendations for insights and inspirations on: BREAKING THROUGH
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BY SUSANNAH SODERGREN
Read:
Watch:
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The Confidence Gap
Liza Donnelly: Drawing on humor for change
Sweet dreams
“Confidence is not, as we once believed, just feeling good about yourself.” — Katty Kay and Claire Shipman
Beyond competence, breaking through the glass ceiling takes confidence. Interviewing some of the most successful people in the world for The BBC and ABC News, Katty Kay and Claire Shipman noticed a surprising number of female leaders expressing self-doubt. They set about studying confidence, and how women and men handle it differently — both biologically and socially. The pair raise some potentially life-changing points for women grappling with daily doubts, as well as anyone who’d like to help their employees, colleagues and friends go further. Available ONLINE at www. theatlantic.com. Search “confidence.”
“ ... we can bring a different voice to the table.” — Liza Donnelly
The corporate ladder is not the only path through that glass ceiling. In this brief and entertaining talk, New Yorker cartoonist Liza Donnelly explains how a little bit of humor can contribute to big change. After all, most jokes set up familiar social situations and poke holes in their logic. Sometimes we laugh when things are funny, sometimes because we’re uncomfortable; but either way, we’re communicating. It’s helped Donnelly connect across cultural and continental barriers. Now she’s not just making a fun living, she’s helping more women get their voices out there too. Available ONLINE at www. ted.com. Search “drawing on humor.”
“An ice-cream shop ... might help to put the human pieces back together.” — Odile Gakire Katese Rwanda’s first ice cream shop is taking the sweet approach to break all kinds of barriers. Ice cream is still new to the culture. Women managing small businesses is more common, but the interest in entrepreneurialism is rising. Odile Gakire Katese opened the shop with American partners in 2010, and in 18 months the local ladies had total control. All nine female employees — some of whom had no income before — also comprise Rwanda’s first and only female drumming troupe, playing for unity in the healing country. Available ONLINE at www. theguardian.com. Search “ice cream in Rwanda.”
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INNOVATE
By Loriana Tisher
To give your team freedom, put up a few fences
The following illustration of a horse on the range has become a paradigm-shifting metaphor as I work with leaders: A rancher turns a horse out on the range and the horse sees no fences and runs about the fields. When he ventures too far in one direction, he gets jolted with electricity. Too far in another direction, another jolt. The rancher used a new underground fencing system. Over the weeks, the horse learns where it is safe to roam. After a few months, the horse awakens, goes running in the pasture and gets an unexpected jolt. He was well within the previous day’s fence line, but apparently it moved. Over time, the fences keep shifting on him and he becomes less sure of what is “safe” territory. The joy and autonomy he had previously experienced is replaced by cautiousness and trepidation. Over time he learns it is wisest to just stand still. This is often what we, as business leaders, do with teams and employees and it leads to frustration, disengagement and lower performance. When I share this story with audiences, I see heads nod and expressions of people recognizing they have been that horse. I can almost sense the anguish that came with the experience.
Boundaries can guide employees to growth
Our job as leaders is to bring those fences above ground. This is part of aligning the organization to its anchor. Do that well, and you will be engaging your employees and maximizing their performance.
Tip #1: Take your time When chartering a team or person on a project, you want to think through all the various scenarios where they can go astray. This is the hard part! The worst action you can take is sending someone off on an assignment and when they complete it, say, “That’s not what I was looking for.” Let them know what you are expecting and the boundaries in which they need to stay. This might include timing, resources to use, budget, etc. What solutions will you not accept? And why? That why will suggest success criteria for the effort (and sharing the why is part of tip #3). This requires anticipating potential problems or unacceptable solutions so the fence lines are visible and don’t shift. You will save time — of many people — in the long run and thus money if you spend extra time up front in the process.
you will judge their performance and if it is the optimum solution. Success criteria could be level of customer delight, cost reduction, increased revenue, impact on organization, etc.
Tip #3 Make this a teachable moment Explaining the boundaries that you develop helps the employee better understand the business and how you are making decisions. Your job is to help them understand why the boundaries are critical for the success of the organization. (“Because I said so” doesn’t cut it. You should know why they are important.) This is a great time to reinforce your anchoring. With this process, you are preparing them to be good leaders in the future. These three tips will help you become a more effective leader — better results, lower stress and greater satisfaction for everyone.
Tip #2: Make the fences wide Autonomy is essential for job satisfaction. As leaders, we should be directing what they do, not how they do it. Give them as much freedom as possible. Let them figure out the how, just make sure you give them success criteria which will be used to evaluate their solutions. That way, they know ahead of time how
Loriana Tisher, president of BONSAI, works with leaders and businesses as a coach and organizational consultant. She has 25 years of experience as a leader, consultant, and owner of two successful businesses, and teaches business courses at Washington University.
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INNOVATE
New procedure helping women at Boone Hospital By Nichole L. Ballard
Boone Hospital doctor is the first to perform new surgery
Boone Hospital hosted a demonstration last month showcasing the newest robotic surgery procedure introduced last year and only being implemented by one doctor in the state so far. The technology provides a single-site hysterectomy surgery and is less invasive, providing quicker recovery and less pain, said Dr. Jennifer Roelands a board-certified OB-GYN with Women’s Health Associates. She specializes in laparoscopic surgery and the use of robotics, specifically the da Vinci surgical system. According to the website of the manufacturer, Intuitive Surgical, Inc., “100 percent of the top 50 cancer, urology and gynecology hospitals ranked by U.S. News and World Report 2013 use da Vinci Surgical Systems.” Boone Hospital Center, University of Missouri Hospital and the Women’s and Children’s Hospital use da Vinci, but Roelands is the only surgeon in Missouri trained and tested to perform a single-site hysterectomy, she said. The da Vinci system translates a surgeon’s hand movements into precise, controlled movements of specialized instruments inside the body during surgery. This allows a more dynamic range of motion for the surgeon and also allows for the single-site entry, Roelands said, unlike typical laparoscopic multiple-site surgeries of the past 20 years. Previously, hysterectomies required four incisions; now Boone Hospital can do it in one, which has more than just cosmetic advantages, Roelands said. Boone Hospital acquired the robot in 2008. It is used in multiple types of surgeries. “From a business perspective, this procedure actually saves money,” Roelands said. Women who have the procedure are considered outpatients. Before the advanced options were approved, a hysterectomy would require an average of three days at the hospital. For patients the advanced operation reduces hospital bills, for insurers it reduces total payout and for the hospital, single-site hysterectomies require less hospital resources, she said. Patients have a much higher chance of complications from staying in a hospital, such as contracting diseases or risk of blood clots from non-movement. Roelands had performed 11 single-incision hysterectomies at the end of July.
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Tammy Wickham 20 years serving you 710 Market Street Fulton, MO Ph: 573-642-1111 twickham@naught-naught.com
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IT’S ANYBODY’S GAME
BY SUSANNAH SODERGREN
Think about turning your passion into a profession.
INNOVATE
Where we break business ideas down to the basics.
Idea:
Idea:
Idea:
Meat cutting shop
Golf pro shop
Used car dealership
You’d need:
You’d need:
You’d need:
$80,000 - $250,000
$40,000 - $400,000
> $30,000
Expense to consider:
Expense to consider:
Expense to consider:
Convenient location
Stock
Surety bond
The best part would be:
The best part would be:
The best part would be:
Friendly regular customers and suppliers
Selling big-ticket equipment
Making a sale
The worst part would be:
The worst part would be:
The worst part would be:
Serious tools don’t allow slip-ups
Small profit margin
The long wait for another sale
Only about one-fifth of workers in the meat-cutting industry are women, but that’s a number on the rise. And while processing plants and supermarkets have replaced neighborhood butchers in past decades, interest in local and artisinal meats has reopened the market for independent operations. Many butchers learn their trade through apprenticeship. Opting to jump into formal training instead costs thousands, as does refrigeration and prep equipment. But if you’re in this business then you’ve already got a strong stomach.
For a golf shop, location is key. Depending on the distance from the nearest course and the nearest competition, the demand in some areas can support it, while in others it’s a no-go. The shop’s focus can range from golf clubs alone, to high-end components, or a name-brand retailer. Having a pro on staff gives a boost to credibility, and offering a free lesson with them is a great way to incentivize new customers. In this risky retail venture, the elusive hole-in-one is possible.
Less than 8 percent of U.S. car dealerships have female owners. But women spend about $200 billion in the industry every year. And it’s not only women who’d buy from a female dealer. In a market where lots compete fiercely to sell the same product at the same price, fresh approaches can be appreciated. Necessary space ranges from a backyard lot with an online presence to a commercial lot staffed with salespeople. Stock can be bought wholesale. Kick a few tires at an auction and see if that gets your gears turning.
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You’ll see it in the finish that is sanded and stained by hand. Our S O L I D D R A W E R S W I T H D O V E T A I L J O I N T S in both the front and back designed to keep their shape
F O R G E N E R A T I O N S . This isn’t the furniture you’re going to find at a big-box store, nor in Amish Furniture Gallery 1101 Market Drive Mexico, MO 65265 Phone: 573.581.0076 www.amishfurngallery.com Wed – Fri 10 AM – 5 PM Saturday 10 AM – 3 PM
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the trendy expensive kind of on-line retailers. It’s just G O O D O L D F A S H I O N E D , W E L L B U I L T F U R N I T U R E that is meant to last, enduring both durability and style.
KNOW
High and dry no more What really matters about the Federal Reserve Bank BY Whit McCoskrie
“Measures taken are still controversial, but C L E A R L Y
CONFIDENCE WAS R E S T O R E D ... “ Joseph “Whit” McCoskrie has a degree in economics from the Virginia Military Institute and 28 years as a Midwest bank executive and president, lending to small and medium-sized businesses and nonprofit organizations. Whit often speaks to community and professional groups about business financing.
Since the credit crisis of 2008-2009, markets hang on the words of Federal Reserve (Fed) officials as if they contain some hidden meaning, or a secret code to their future plans. During that tense period of market upheaval there was a lot of discussion by congressional leaders about a need for more transparency about Fed policy. Still, Fed watchers tend to fret over actual or perceived changes in Fed policy and direction. But the bottom line is, since 2008 the Fed has not changed its position of providing massive liquidity until the economy can reach and maintain full employment on its own. I think it is useful to revisit the role of the Fed. The Federal Reserve System was created in 1913 to thwart generational, destabilizing financial panics. If a bank failed you lost your hard earned money. The Fed’s mandate was to promote stability in the financial system through policies that maximized employment, stable prices and long-term interest rates.
Less than twenty years later the Great Depression ensued, calling into question the Fed’s efficacy. But the Fed was still an evolving institution, its power to regulate banking was weak and sentiments were to not hinder the rumbling American industrial economic engine. Over time the Fed gained more powers and tools to intercede, and the Depression seemed a distant memory until the 2008-2009 credit crisis awakened this financial monster. In time history will tell us if this was the worst credit crisis since the Depression. What’s important to the business community is that the leadership of the Fed acted quickly to restore stability and confidence to the financial markets. Measures taken are still controversial, but clearly confidence was restored, with important steps like ensuring bank liquidity, keeping 24-hour electronic payment systems operational and raising deposit-insurance limits. All so the entire
business community, and their employees, would be assured of timely payments and honored payroll checks. Many believe the Fed was slow in recognizing the financial perils lurking in the mortgage market. But as credit markets showed signs of freezing up, the Fed threw all its liquidity tools at stabilizing and reassuring the markets that banks would remain open. In contrast, from 1930 through early 1933 the crisis lingered as thousands of banks failed, extinguishing the deposits of millions of citizens. In 1933 a newly elected President Roosevelt took emergency measures by declaring a bank holiday to stem the tide of bank failures. A few days later when the banks reopened, another 4,000 banks didn’t meet government guidelines and remain permanently closed. In 1933 I too would have seriously contemplated burying my money in the backyard. Probably at night so the neighbors wouldn’t know where I stashed it. Today I think that course of action would be considered quite silly.
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KNOW
C
Q & A: Christina Loyd This Mexico native caught our attention by shouting out praises for Professional Daym on Facebook. We quickly discovered she’s a girl with serious grit. Her reaction when asked to be featured: “Shut the front door! Are you serious?!”
What do you do and where?
influential working mentor?
Hair stylist at Illusions Unlimited in Mexico.
My boss, Teresa Jones. She’s been dedicated to this industry for many years and still holds a passion for what she does. She has worked long and hard to build her business. Since I began working for her, she’s gone above and beyond to help me succeed. She’s become more like family then just a boss.
How long have you been doing this? Nine years.
How do you do what you do like no one else does?
Everyone has their own flair, their own personality, and their own imagination. So that’s what comes out in your work. You can use the same technique, but everyone’s outcome is different.
What’s the best part of your work day?
When I turn my chair around and whoever I have been working on instantly smiles and feels beautiful.
Where do you find ideas and inspiration?
Everywhere! I’m a firm believer that you can find beauty in anything. I look in the magazines, on the Internet, I watch my coworkers; you even find yourself looking at people you pass on the street.
Who was your most
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What do you do when you’re not working?
I’m pretty crafty, if I may say so myself! I like to crochet, paint, draw ... Pinterest feeds my addiction on a normal basis. I also love to read.
What community activities are you involved in and why?
Since I was a little girl I wanted to be a firefighter like my dad, he’s been the chief in Martinsburg for 35 years. But it’s actually my husband who’s a firefighter. He’s a lieutenant at Station 1. I don’t get the privilege of dancing with the fire, so I support them instead. I’m a member of the Little Dixie Fire Protection District
Auxiliary, as well as the Fire Fighters Association of Missouri Auxiliary. We are there to support our spouses as well as the rest of the firefighters on the department. We bring them food and drinks when they are on long calls, like structure fires, and aide in rehab when asked. We host a poster contest in the fall during fire prevention week for area students. We also try to do something to give back to the community at the beginning of school and during the holidays. Those of us at home are the ones who worry and pray that everyone comes home safe.
What accomplishment are you most proud of?
That I’m still doing what I love. There are a lot of people that start in the beauty industry, but after a few years go on to something else. Not to mention how many people eventually loathe their jobs. I still love what I do and am lucky to have a support system to allow me to do it.Where did you grow up
and what was it like?
Martinsburg, Mo. Population: Small-town USA! I absolutely loved growing up there. You
could walk any where you wanted to go. Your friends were just around the corner. And believe it or not, we always had something to do.
What’s something that few people know about you? I attended a scuba class while on vacation a few years ago.
Heels or flats? Flats! Preferably cowboy boots or flip-flops.
Madeleine Albright has said, “There’s a special place in hell for women who don’t help other women.” How and why do you think women should help one another? Instead of looking at one another as competition, why not look to each other for inspiration? Women have been fighting for years to make a place for themselves in this world. If we can turn to each other for help, inspiration and support, maybe we can continue to excel in a ‘man’s world.’ Instead of looking for a role model in the media, look out your back door.
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Work hard, use what you’ve got and paint it by Nicole L. Ballard photos by Kim Watson
Front Porch Apparel and Accessories in Rolla started by rolling out to rodeos and rural Missouri events in style — by way of a hot pink horse trailer. The decision to deck out something that traditionally hauls animals into an eyecatching traveling boutique wasn’t just a gimmick for shop owner Lisa Stubblefield, it was a functional and creative money saver. “I started this business by myself and I had to figure out a way to fund it in the beginning with the smallest startup costs. I already had a horse trailer I could use that I just had to paint. I chose to paint it because it was going to be less expensive and had more personality,” she said. It also comes in handy to haul items for events. Her original investment was more than she anticipated, she said, noting that her experience doesn’t seem to be unique. “I never even thought about the amount of inventory that Wal-Mart carries
KNOW
Startup Diaries #008: FRONT PORCH BOUTIQUE
How a Rolla boutique got rolling
or even Red Door (which is next door),” Stubblefield said, explaining the difficulty in transitioning from a parttime traveling boutique to running a storefront. The decision to open the storefront came after the realization that much of her inventory wasn’t being viewed and not moving fast enough, she said. Graduating at 19, Stubblefield is one of the youngest people to graduate from the University of Missouri-Columbia with a textile and apparel degree in marketing and merchandising with a minor in business. With laser-beam focus at an early age, every step of the way she worked toward a career in the apparel industry, traveling throughout college. “I just about went to every market center there is in the U.S. I also went to Paris for a few weeks one summer and I went to China to see some of the factories and the manufacturing process there,” she said. “I started going to market in
this business in January of 2012 and you get to see all the new designs before they are coming out and you feel like you are getting to see the trends before they are trends. You meet a lot of people when you travel that have the same interests. Of course Paris was the opportunity of a lifetime.” After college she worked at a large company in Bourbon, Mo. and as a high school teacher, but having a child and being at home more helped direct her to starting a business. It was time to do something for herself, and now she had the flexibility to make it happen. Now, Stubblefield owns her own boutique in downtown Rolla offering up reasonably priced, trendy fashion accessories; and is seeing success, by continually thinking up imaginative ways to reduce, reuse and recycle. “A lot of times in the store we’ll use antiques or old doors or old tables to hang items or display them
in a cute way. You can’t see everything or even notice all the different ideas the first time you come in even though it is a small store.” For example, one of her displays is made from two porch posts and tins from her own barn. Stubblefield is resourceful. She doesn’t have any purchased shelving or display items that were purchased commercially and most are for sale, which helps eliminate property taxes, she said. “I still … every day… I still worry about the store and do everything I can to cut costs and have the lowest investment possible and that’s one of the reasons a lot of the displays are made and not bought commercially.” Having a storefront and a home base for her wares has allowed Front Porch to expand its customer type. Selling out of the horse trailer limited not only the inventory Stubblefield was able to display, but also forced her to cater to the type of customer who frequented
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the same events. Most of the first events Stubblefield traveled to were country focused, which was reflected in the types of fashion and clothing she offered. “Money is probably your biggest obstacle in life because that’s what makes the world go round, but there are days that you really get down and you think, is this really going to work? Is this worth being away from kids? Is this going to pay off? And sometimes people in your life are even questionable about it,” she said.
“If you just tell yourself that you are going to make it work and you’re going to be a business that sticks around more than just a couple of years … there’s going to be days and weeks that you go home and you don’t pay yourself, but you make sure you have your health and your customers are happy, what you’re doing is going to pay off as long as it makes sense. Don’t get down about what other people may think.” Small clothing boutiques are popping up in big numbers, which
can lead to difficulty keeping and drawing in new customers. However, Rolla seems to be bucking the trend. Stubblefield said her biggest competition comes from online boutiques as opposed to tangible storefronts. Front Porch, opened at 702 N. Pine in November 2012, still utilizes the hot pink horse trailer for trunk shows, as an on-the-go fitting room and to display items: “People enjoy it and they want to see it. If we end up not taking it, they’re kind of disappointed.”
When thunder & lightning are present, home is even more pleasant.
PRESS RELEASES PLEASE
Leslie Davis Leslie@JeffCityRealEstate.com JeffCityRealEstate.com 573-619-4592
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Send all story or news submissions to editor@professionaldaym.com
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Register Online or at the national church hill museum
nationalchurchillmuseum.org/color-run-2014.html
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LEAD
Debbie Leeper’s Sharper Image By Alex Palmer
For this Jefferson City entreprenuer, less is more.
“That is how we overcame our challenges: W O R K H A R D ,
L E A R N H A R D , and align with the right people.”
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T W E N T Y Y E A R S A G O , after styling hair for over 10 years and being a mom for less than one, Debbie Leeper decided to open her own salon. She rented a space in Jefferson City and Sharper Image was born. After 12 years Leeper’s successful startup moved to its current location at 3403 Knipp Drive, in a former business office. “That was one of the biggest hurdles I have faced,” Leeper recalled, “changing everything over from an accounting office to a salon was no simple task.” Leeper employs eight stylists, one of whom is exclusively a nail technician. She believes one of the things that sets Sharper Image apart is her awesome team, “Everyone is very professional and friendly.” Employing a great staff and developing a strong customer base has allowed Leeper to grow her business while raising her family. All three of her children, Hunter, 19, Karli, 17, and Peyton, 13, are active in sports, so finding time for everything can be difficult. “Sometimes it’s hard to find a happy medium: Gotta work to pay the bills but want to spend time with my family. Working for myself gives me some leeway, and our customers are great if I have to reschedule,” said Leeper. “Also all the girls here are great at manning the phones and making reservations for one another.” For Leeper having a small work force
makes it easier because “sometimes less is more.” When asked what advice she would offer new stylists, Leeper said, “Be patient. It takes time to build a strong base, but beyond that be a good listener.” That comment brought a smile to her face. For years Leeper has been saying she could write a book because she hears so many stories from her customers who “have a certain comfort level when they sit in the chair.” No worries though, much like the confidentiality entitled to those visiting the proverbial couch at the head doctor’s office, all information shared in the chair with the hair doctor is strictly confidential. Reflecting on some of the more colorful moments at the salon, Leeper recalled a day when her mom, Kathy Laird, came in for a cut and dye. A few hours and phone calls later, the two learned that the new lump on her forehead was indeed an allergic reaction to the common dye, and that anyone can become allergic to anything at anytime. It’s just one of the lessons she has learned being a business owner. She credits her success to her supporting family, great staff and understanding client base. While there have been plenty of challenges over the 20 years, Leeper looks forward to continued growth: “I love what I do and couldn’t imagine doing anything else.”
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champion
thou shalt miss thy BY Nancy Vessell Photos by Kim Watson
Carrie Gartner, executive director of The District, leaves us with a downtown well done.
SIZING UP THE DISTRICT *** 50 square blocks, bounded by Providence, College, Elm and Rogers *** 300+ residences *** 5% of residents are owners (others are renters or college dorm dwellers) *** 103 bars and restaurants (including 26 sidewalk cafes) *** 176 retailers *** 228 office and professional services *** 7,139 workers *** 43% of workforce is 29 and younger *** 16,959 cars daily on Broadway between 9th and 10th streets *** $631,181 budget for FY2014 (Numbers from CID 2013 Annual Report)
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The big question will be whether Carrie Gartner can turn it off. After 14 years proclaiming the benefits of living, working and playing in Columbia’s downtown, she’s moving on to another job. Soon she’ll be extolling the virtues of knee replacements, heart surgeries and the like for University of Missouri Health Care. But this quarterback and head cheerleader rolled into one maintains a passion for The District. Political campaign work brought this California native to Columbia in 1997, and in 2000 she was picked to direct the Special Business District and the Central Columbia Association, organizations that had worked independently despite similar goals. She spearheaded a meeting of the minds, and a merger eventually created the Downtown Community Improvement District (CID). The 50-block area was branded “The District.” It came at a time when many downtowns across the nation had been abandoned as businesses fled to set up in newer suburbs. “One reason we started using ‘The District’ was that people saw downtowns as crumbling, dusty old places that no one visited,” Gartner explains. “We were really bucking the trend here in Missouri. We were vital, and we’ve gotten more so since then,” she says. The District has been fortunate to be bounded by three colleges, creating a built-in customer base. Gartner adds that many people never gave up on the downtown, especially businesses that remained through thick and thin. Today, downtowns are making a comeback as more young adults want to live in areas concentrated with dining, shopping and entertainment venues, and retirees want to live without yard work. Businesses are following. That live-work-play theme has driven Gartner’s leadership of The District. During her tenure as executive director, significant changes have occurred, starting with the creation of the CID and voter approval of a property tax and sales tax to
fund its work. This year, those two taxes are expected to bring in about $630,000. The concrete canopies on Broadway storefronts — installed in the 1970s to be more mall-like — were removed in 2006, paving the way for parts of The District to join the National Register of Historic Places. The District has had significant business growth in the past decade: 52 percent in retail, 32 percent in offices and 26 percent in restaurants, according to figures from the CID. Currently, the building vacancy rate is a low 3 percent, down from nearly 30 percent 10 years ago. Mary Wilkerson, senior vice president, marketing, for Boone County National Bank and a former CID board member, gives Gartner credit for increased business activity. “I have no doubt that some of the great things we now see in The District wouldn’t exist without her. A perfect example of that is the North Village Arts District. She was instrumental in getting that concept rolling and then continuing to promote it,” Wilkerson says. The past 14 years have also seen an upswing in events in Columbia, and local attorney and long-time board member Skip Walther calls it Gartner’s most significant accomplishment. “What she was trying to do was make downtown Columbia top-of-mind for people to consider visiting and using for events like major festivals.” He listed the Twilight Festival, Roots N Blues N BBQ Festival and True/False Film Fest, noting that although Gartner was not singularly responsible for all, she “fostered a culture and attitude about downtown that helped bring those events to downtown Columbia.” The District has also worked for improved streetscapes and cleanliness, more transportation options, free public Wi-Fi and the emergence of sidewalk cafés and food trucks. Gateways welcoming visitors to The District have been designed. Walther believes Gartner makes things happen because, “first and foremost, she showed up.” She went where
she needed to go, such as countless meetings of the City Council and other committees and boards. He called it her “omnipresence.” As with any change agent, her leadership hasn’t come without controversy and naysayers. But, Wilkerson says Gartner maintains patience. “When you are working with so many different entities with so many different personalities, not to mention all the political maneuvering and madness, you have to be made of steel to survive. She did so with tremendous grace.” Asked to do a S.W.O.T. analysis of The District as it now stands, Gartner identified the following:
Strength: “People want to be here — customers, businesses, developers. If anything, we are suffering from a lack of space.” Weakness: “While we have a historic core that is high-density, we do have this ring of parking lots surrounding that central core that drags us down.” Opportunity: “The opportunity is what we do with that parking space.” Threat: “The biggest threat we have right now is the fact that it’s very difficult to manage change. Cities are living, breathing things. They are always going to change. The problem happens when you don’t manage that. You can say, ‘We don’t want any change,’ or you can say, ‘Whatever you want to do is fine.’ Neither is managing it.”
She shared her ideal vision for The District: It would have fewer parking lots, coupled with more non-vehicular transportation options, increased diversity of people, more local restaurants, artisans and businesses … and a climate that’s always 71 degrees and sunny.
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LEARN
GOING GLOBAL, PART TWO THE FINANCIAL SIDE
By David G. Gaines
David Gaines, a Moberly resident has held management positions in the economic development, financial services and broadcast media industries. Gaines also started and successfully managed three small businesses.
T H E A M E R I CA N M A R K E T P LAC E is filled with opportunity that can propel small businesses to the next level. Building an international business entails reaching beyond state and national borders in search of new customers wanting to pay what it takes to have what they want. Taking advantage of that unquenchable urge can provide financial benefits to businesses willing to step out and become a global entity. Today it’s possible for small business owners to reach new customers just about anywhere with Internet access. Capitalizing on purchasing demand on a global basis involves not only reaching and communicating with customers in foreign markets, but having the financial ability to provide the products or services they desire. Moving product to customers across state lines can be supported by local banks. Supplying the needed credit to purchase materials, assemble the product and ship it to a customer in another state is very commonplace for small businesses in Missouri. Doing the same in international markets can become a bit more complicated and may require a bit more effort. Support from various agencies can reduce the financial risk of taking the leap to a global firm. Like seeking out advice when selecting a market, getting help to understand an individual international customer and the financial risk of transacting business is a good strategy. The United States Small Business Administration (SBA) can provide financial lending support in going global. The SBA handles lending requirements for projects of $1.1 million
(USD) or less. Larger transactions needing more financial backing can be obtained from the Export-Import Bank, a purveyor of loans of greater than $1.1 million (USD) for international business. Doing business locally often does not require a background check on the customer. The same cannot always be said about customers in foreign lands. Getting paid for your work on a global basis is always a concern. It is much easier to conduct a background check on the party at the other end of the transaction than it is to collect money after a deal has gone bad. The Missouri Department of Economic Development’s International Trade and Investment Office, based in Jefferson City, is a valuable resource in conducting research. With offices in several foreign markets, the Department of Economic Development has staff located in many foreign markets with access to information that can be used to qualify international customers and their ability to pay for what they ordered. In any business transaction reducing risk is always a good idea. Some of the financial risk of global business dealings can be mitigated through the use of insurance. Transferring the financial risk to the United States government can be achieved through several different insurance programs through the Export-Import Bank. Using the experiences and services offered by agencies dedicated to helping American businesses in the global marketplace can make the leap just that much easier.
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And the
SHOW goes on
4th Street Theatre restoration enters final stage BY JIM MUENCH P H O T O ’ S B Y S A R A H N G O F N O T I O N F R O N T, DEWEESE PHOTOGRAPHY AND SUBMITTED BY CAROLEE HAZLET
As Moberly’s 4th Street Theatre restoration race enters the home stretch, lead jockey Carolee Hazlet is driving the project to the finish line. Of course, with 12 years under her belt, it’s more like racing turtles than horses. “I read somewhere in a theater preservation magazine, ‘Don’t be surprised if it takes 20 years to restore,’” said Hazlet, project director for the theater. The outer shell of the building is done, but some finishing touches that will make it a fully functional theater remain, said Howard Miedler, president of the 4th Street Theatre, Inc. board of directors. Although the building earned its occupancy permit and is available for some events right now, the remaining work will cost at least $350,000, he said. The work still needed includes such items as curtains, stage and off-stage lighting, a sound system, railings, carpeting, balcony seating and plaster repairs. He said the board would announce a final campaign push next month.
Hazlet is the recognized leader behind the project, Miedler said. “She’s a dynamo. This is her pet project. She has the vision of what it’s supposed to look like.” Hazlet’s vision: a community center in which multiple types of events could be held including live theater, dinner theater, business workshops, movies and even weddings. She also hopes the theater sparks an economic revival in downtown Moberly. The Moberly project is part of a trend going on across America, said Janine Pixley, development and marketing director for the Theatre Historical Society of America (THS). “The thing about historic theaters is they really are an economic catalyst for reviving downtowns,” Pixley said. “We are seeing definitely an uptick in doing creative placemaking in that way. The National Trust also has it as one of their hot topics right now. It’s basically how can we reinvigorate Main Street downtown in America.” Pixley said Hazlet and the board have gone about the project the right way, slowly but surely fixing the theater while planning a business model that will sustain its survival for a long time into the future. “It really does take a superstar to be able to have that driving force and to bring a community together to make it so that it happens,” Pixley said. “She’s going
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to make that project happen. No matter what it takes, she is doing it the smart way. They’re not spending any money that they don’t raise. They’re doing it one step at a time so that it’s going to be economically viable.” The 4th Street Theatre was designed by Ludwig Abt, a German émigré and Moberly resident who had honed his craft in Kansas City, according to the THS, which featured the Moberly theater in its March edition of Marquee magazine. After a year of construction, the original 4th Street Theatre, owned by the O’Keefe family, opened in 1914, Hazlet said. According to the Moberly Daily Monitor, a crowd of over 2,000 attended opening day on Feb. 8, 1914, to see a vaudeville musical act, “The Three Elliot’s [sic],” and the film “An Hour Before Dawn,” featuring Laura Sawyer. Silent films were accompanied by a Wurlitzer Orchestrion automated pipe organ. The 4th Street was one of a handful of theaters in Moberly, of which the Grand Theatre was the most luxurious. While the Grand played A-list movies, B-movies were shown at 4th Street. At first, the theater showed short, silent movies of 15 to 20 minutes in length as a prelude to a vaudeville show, Hazlet said. In its heyday during the “talkie” era, the theater specialized in Westerns starring such actors as Tom Mix and Roy Rogers, although the theater did
show the major film, “Gone With the Wind.” Although the Grand may have been fancier, the 4th Street was the most architecturally significant, she said. The building was remodeled in March 1924, adding 200 seats to its previous house total of almost 1,000. The newly remodeled theater also featured a new side entrance and segregated balcony seating area for AfricanAmerican customers, who until then had been denied access to the theater. After 40 years in service, the theater closed in 1954 and sat vacant until two former projectionists, Oliver Penton and Don Robb, leased, repaired and reopened it in 1962, according to the THS. However, the business floundered, and the partners retired within three years of the theater’s reopening. Elmer Bills Sr. of Salisbury, Mo., then bought the theater, modernized it and rechristened it as the “Cinema,” which operated until 1997 when Bills and his son, Elmer Bills Jr., opened the Moberly Five and Drive to replace it. The current restoration project began in 2002, after Bills donated the theater to the Randolph County Historical Society, Hazlet said. The society put her in charge and deeded the theater to the newly formed 4th Street Theatre, Inc. To Hazlet, the 4th Street Theatre is more than deserving of a new side entrance. Saying simply, “It’s part of the roots of Moberly.”
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A closer look at the star player, Carolee Hazlet By Susannah Sodergren Photo by Sarah Ng of Notionfront C A R O L E E H A Z L E T I S N ’ T from around here; and as it turns out, that’s lucky for her community. Growing up in sprawling Los Angeles, Hazlet wasn’t close to her neighbors. But when she married a Missourian and moved to Moberly she received a warm welcome and eagerly gave back, “Everyone was so friendly and I could see where help was needed and I got in and just started helping and doing things. And the more I did the more I was asked to do, and so it just went on from there.” Hazlet quickly identified her passion for community work, and after years of local projects — and once her children were a little older — she attended the University of Arkansas to study community development. Having once been new to Moberly, Hazlet recognized the fresh perspective an outsider can bring to a community, “Sometimes it takes people from out of town to go into a community and to see what needs to be done.” So she visited towns all over the state, “to help communities help themselves,” knowing that sometimes simple changes bring progress. Like in a small town in northern Missouri where Hazlet found an empty lot and envisioned an apple orchard. That little plot helped rejuvenate the community. Of course, anyone — native or newcomer — can help their community grow. Hazlet suggests that the first step is a good look around. She’s taught art through the years, and tells her students that the most important thing about
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being an artist is to be aware of your surroundings. She gives the same advice to community builders, “How many people can remember what kind of trees were in their next-door neighbor’s yard, or how many cracks were in the sidewalk when they walked down the block? Very, very few. But when communities train themselves to be aware of things, I mean, it’s a whole new world opening up.” When Hazlet took on the 4th Street Theatre restoration 12 years ago, she dove in with typical vigor, digging up everything she could about the film industry and theaters of the day. She learned that the theater opened in 1914 to offer both movies and vaudeville shows. Since movies typically ran about 20 minutes at time, the owners bet on live performances to draw a crowd. When the widescreen came in 1963, it covered the stage and orchestra pit. In the following years, most movie-goers had no idea of the history hidden in front of them. Now Hazlet and her team have uncovered its secrets, like the trapdoor in the stage floor that served as a performer entrance, and the star’s dressing room with a classic, gold star painted on the door. They’ve even discovered the theater’s very own ghost. Lights switched on, items moved, a passing chill — Hazlet could tell you some
stories. But she’ll also assure you that it’s quite common for historic theaters. The film world has always held magic for Hazlet. As a girl she carried a pass to the MGM lot where her father built sets as a plumbing engineer. She’d roam the studios and collect autographs on black and white glossy prints. Later Hazlet loved going to the movies in Moberly, but 4th Street was a particular favorite of her kids, since they could see the cowboy shows on Saturday afternoons. Often they’d hang out afterward at one of the block’s two drugstores for ice cream. Hazlet looks forward to providing a place for the community to come together more often around the arts — not just for recreation, but to really take part in their town, “I think [the arts] make people more aware. And if they don’t have things to entertain them or to culturally educate them here, they’re going to go elsewhere.” Thanks to Hazlet, Moberly’s latest 100-year-old attraction has been uncovered, dusted off and opened up to tell more stories. “I feel good about what a good thing it’s going to be for Moberly,” says Hazlet. “Not only for use, but economic value ... and to make things happen.”
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Dave Lankford teaches Missouri
high-schoolers a do-it-yourself approach to business — and life.
Story by Susannah Sodergren Photos by Sarah Ng of Notionfront, Moberly
I F Y O U E V E R get an email from Dave Lankford, you might see a quote included with his signature: “I wondered why somebody didn’t do something and then I realized that somebody is me.” The well-known phrase is one he shares with his students, and it’s a lesson he’s learned through experience. It’s an outlook that can turn a problem into a purpose, a need into a service, and — for Lankford — a job into a rewarding career. Lankford, who lives in Jefferson City, teaches high school students across Missouri to recognize an economic opportunity in their own communities, address that opportunity with an innovative idea, and turn it into a sustainable business. All within a five-hour workshop called The Entrepreneurship Project. He’s been running the program since the Missouri Chamber of Commerce tapped him 35 years ago. When the organization ceased their involvement two years ago, Lankford continued independently visiting schools at the districts’ request.
It’s the kind of program Lankford wishes he would have had in high school. And after his first few years of teaching, he became “that somebody” to bring entrepreneurial education to his community statewide. For each workshop, Lankford divides students into small groups, each advised by a local business leader. Over the course of a few hours, each group becomes its own business; electing a CEO, developing their own creative idea into a business plan, even designing a print ad and recording a radio spot. Lankford says the visiting business leaders are always quick to remind students just how relevant this exercise is today, with the advancement of the online marketplace. “[They say], ‘We didn’t have that when we were getting started. You know, you either sold it yourself out of a little storefront or you went to a place like Wal-Mart.’ And of course, the entrepreneurs don’t like Wal-Mart because Wal-Mart’s the one who makes the money.” In fact, the entire workshop exer-
DAYM-APPROVED MAN
Give ‘em what you’ve got
cise stays fully connected to today’s “real world.” Lankford encourages students to just pull out their phones. “They’re almost in shock,” he says. It’s the best way to quickly get a grasp on real facts and figures — calling up local manufacturers and chamber members to source numbers. By the end of the session they present their plans to a real entrepreneur in the room, who provides feedback on feasibility. Lankford works to show students all the resources at their fingertips — that they can pull creative ideas from their own minds and bring them to life in their own communities. And when their great ideas sound less feasible (Lankford says fancy restaurants that kids can go to once a year for prom are a common student suggestion) he turns to his key concept of community need, “I just remind them, ‘Who are you thinking of here? Are you thinking of you, or are you thinking of the other people in the community? Because they’re the one’s who are going to come to your business; not you.’” The Missouri Chamber
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“I just remind them, ‘ W H O A R E Y O U T H I N K I N G
O F H E R E ? Are you thinking of you, or are you thinking of the other people in the community? B E C A U S E T H E Y ’ R E THE ONE’S WHO ARE GOING TO COME TO YOUR BUSINESS; NOT YOU.’ ”
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approached Lankford to develop his program in the late 1970s. What many American communities needed at that time was an olive branch between business and youth, following the growth of a counter culture that vilified business. “They figured the best way to change that image of business was to get business people into the classrooms where the kids could work beside a local business person and see that they’re just like they are. They’re out there trying to make a living,” Lankford says. After seven years of teaching history and DECA in Mexico, Lankford accepted the new position. But after the first year, as he prepared to take over as program administrator for his retiring boss, J. Delbert Wells, Lankford wasn’t so sure if the job was really for him. Fortunately, his predecessor corrected his course. “I’ll never forget ... [Wells said], ‘It doesn’t matter what I did and it doesn’t matter what’s there now. What matters is what you do ... ,’” says Lankford. “I remember I went home going, ‘That’s it!’ I saw the job as just filling in for him and continuing what he was doing, not putting my own vision to it. And it wasn’t until I did that ... then it became, ‘Wow, this is exactly what I want to do.’” Lankford realized that he could really do something. He decided to lead. In addition to the entrepreneurship workshop, Lankford tours a threeday leadership skills program called Leadership in Practice. After all, the skill sets go hand in hand. “If they’re going to be effective as a leader in their community, they have to approach problems and see them as opportunities the way an entrepreneur does,” Lankford says, “If it’s a really good idea, other people are going to follow you into developing this idea into a workable solution.” Whether plotting your course in a classroom or a real-world industry, it’s sound advice for anybody — or rather, for a somebody.
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Welcomes... Reggie Vaden, MD, FACS, to JCMG Surgical Specialists. Dr. Vaden comes to JCMG from Iowa. She completed a fellowship in colon and rectal surgery at the University of Texas-Houston. Her internship and residency in general surgery were fulfilled at the University of Texas Southwestern/Parkland Memorial Hospital. She earned a medical degree from the University of Arkansas for Medical Sciences, and her undergraduate degree is from the University of Arkansas.
Reggie Vaden, MD, FACS
JCMG Surgical Specialists
www.jcmg.org
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Dr. Vaden is board certified in general surgery as well as colon and rectal surgery. She will perform a wide range of minimally invasive and open surgeries, such as the removal of the gallbladder and appendix and repair of hernias. With her specialty training in colon and rectal surgery, she will also perform surgeries, such as the removal of colorectal cancer, hemorrhoids, correction of rectal prolapse, and ulcerative colitis.
To schedule an appointment with Dr. Vaden, please call 573-556-7722.
Girls with Grit
11
Opportunity looks a lot like hard work.
No. 1 Tammy Wickham CELEBRATING 20 YEARS August marks 20 years for Tammy at Naught-Naught Agency. Tammy began her career at the Jefferson City branch in 1994 and transitioned to Fulton in 2000 as office manager. It was at this time that Tammy earned her insurance agent license. Tammy has served the community as a board member of Callaway County United Way, vendor chair for Fulton Street Fair, president of Women’s Network, vice president of the Fulton Chamber of Commerce and member of Fulton Rotary Club. Tammy enjoys being a member of Heartland Church, where she teaches 2 to 4-year-olds.
No. 2 Anne Johnson CELEBRATING 25 YEARS OF OWNERSHIP Anne Johnson, president and owner of KXEO/KWWR in Mexico, has maintained sole ownership of the radio station since her husband, Jerry’s, death in 1989. Anne believes that the station is not only a business, but also a service to the communi-
ties it reaches. In a market dominated by corporateowned radio groups and voice-tracked (automated) stations, Anne takes pride in remaining locally-owned with an emphasis on employees live in the studio.
No. 3 Katie Vanderley GOING STRONG Katie has excelled in her seven years with Tastefully Simple in Columbia. She was recently promoted to senior team manager, and earned a trip to Cancun, Mexico. Katie does not foresee slowing down anytime soon. She is an active member of the Columbia Chamber of Commerce and is involved in animal foster transport. Her other passions include child advocacy with Court Appointed Special Advocates (CASA), as well as gardening and being outside with her family.
No. 4 Suzanna Wolfe HUSTLIN’ AWARD Suzanna is celebrating over 14 years of success with Wolfe Auction & Realty, LLC, a full-service professional auction company in Fulton. Suzanna is the vice
president of the board of directors with the Missouri Professional Auctioneers Association, a member of the Heart of Missouri Board of REALTORS, and currently serves as president of the board. She is also a member of the Columbia Board of REALTORS, Jefferson City Area Board of REALTORS, and St. Louis Board of REALTORS and operates under 4 multiple listing services, more than any other REALTOR in the county. Suzanna enjoys being a part of the community and assists with various charities and organizations, including Relay For Life, the YMCA, the Callaway County Fair, and Callaway Youth Expo.
No. 5 and 6
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Tina Cole and Erin Gieck DUAL SUCCESS Tina Cole opened The Bag Lady Exchange in Jefferson City in September 2009. Joining forces in 2011 with business partner, Erin Gieck, the two opened Switchin Britches, a children’s store. They combined the two stores in January of 2013 and The Xchange Boutique was born. Tina and Erin are managing partners.
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AFTER FIVE
Ninja what Nija who? Sara Jeffrey Borcherding is a veteran Realtor with Coldwell Banker Niedergerke & Co. and mother of soonto-be four children. She holds a business degree from Columbia College. Active in many community organizations, Sara’s family lives on a small farm in northern Callaway County.
By Sara Jeffrey
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I A M S H O R T . I say that I am 5-foot-6, but that would be with shoes on … and probably not flats. I am also nearing the third trimester of my fourth pregnancy. So, not that it wasn’t a regular occurrence before, but I often find myself putting my womanly pride aside to have my tall, slender husband reach things for me. Sometimes I even let him flex his muscles and open jars and stuff for me! Yet this summer I have been having a twinge of guilt over not sucking it up and doing it myself. Why? Kacy Catanzaro. Every Monday night this summer our family has gathered in front of the television, which in and of itself is an odd occurrence, but especially when we all agree on one program. We’re
watching “American Ninja Warrior.” NBC describes the show as “Everyone’s favorite heart-racing obstacle course competition series,” but it is really an adult jungle gym, on steroids, with crazy-talented athletes attempting to conquer the course. As my three kids, husband and I sat back to watch a recent episode, I propped up my cankles, the hubby popped open a cold one and the kids started literally climbing the walls to emulate their favorite competitors. We anticipated another performance from one of our favorite competitors, Kacy Catanzaro. We had already seen the episode where this 5-foot-tall powerhouse left thousands of male American Ninja wannabes in a jumbled
W W W . O U R S O L I D A R I T Y. C O M
pile at the bottom of the “warped wall” as she became the first woman ever to complete the course. The “warped wall,” for you novices, is a 15-foot wall that has to be scaled. No rope or anything. It was exhilarating to watch! Now, she was competing for a spot in the finals on a much more challenging course. Kacy, falling at a height between my 7-year-old daughter and myself, and probably closer in weight to my daughter (Be nice! Third trimester, fourth kid!), had the full attention of our entire household. My boys even stopped moving, which never happens. We all held our breath as Kacy gracefully and confidently tackled obstacle after obstacle. Her male competitors were having much the same reaction as us. These men were cheering her on in earnest, mouths agape as she methodically moved through the course, thrilled when Kacy
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made the next grab, the next reach, even if it meant an end to their respective seasons. As little Kacy moved toward the more difficult obstacles, I found myself saying, “There is no way possible she can make that. She just doesn’t have the reach. It is not physically possible.” Luckily, Kacy and her coach are much more optimistic than me! She left the crowd, competitors and even the announcers speechless with her physics-defying skill. When Kacy scaled the spider wall and made her way to the buzzer to complete the course there was a collective “WOW.” Minutes later, as I watched my daughter scale our door frame like a mock spider wall, the impact of what Kacy had accomplished really started to settle in. While I have always considered myself somewhat of a feminist, it seems like it comes with a lot of victi-
SEARCH ENGINES are the
mology, entitlement and expectation of special treatment. None of that sits well with me. Kacy? She didn’t try to fit in a male-dominated field. She has conquered an entirely male arena. She didn’t ask or expect to have obstacles altered to compensate for her small size. All Kacy wanted, and all she needed, was the chance to prove herself. And did she ever! I know I have heard many times of the woman that used her body to get what she wanted. Kacy did that, but in the best way imaginable. She showed us all what a strong and healthy woman is capable of when she works hard and sets her mind to it. There is no obstacle — figurative or literal — too big. So, when my daughter reached the top of the doorframe and told me she is going to be just like Kacy, I couldn’t help but smile and tell her that I hope so!
New
Yellow pages. Do you have a good listing when people search for your business online? Don’t just think of the market you’ve captured, think of the market you want to capture. * * * * * * * * * * * * * * * * *******
WE H E LP P E OP LE FI ND YOU.
}
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Wholesome fun!
McDonald’s® makes sure that every Happy Meal® is a delicious balance of fun and goodness. That’s why there are apple slices in every Happy Meal or Mighty Kids Meal®.
© 2014 McDonald’s Corporation
Columbia
Thank you for seeing value in the power of print. *** A Stroke of Magic, page 29 Academy of Early Childhood Learning, page 3 Amish Furniture Gallery, page 36 Ann Tuckley Interiors, page 16 Art House, page 56 Atkins, page 47 Baumgartner’s Furniture, Flooring & Bedding, page 71 Big Belly Vapors, page 43 Boone Hospital Center, page 14 Busenbark Flooring & Granite, page 6 The Callaway Bank, page 65 Cellular Today, page 18 Central Dairy, page 55 Churchill Color Run, page 43
Columbia College, page 2 Community Foundation of the Lake, page 26 Compass EFCl page 5 Concannon Plastic Surgery and Medical & Laser Spa, Back Cover Douglas K. Hill Photographer, page 18 Glencove Marina, page 39 Glove Con, page 32 Grow Mid-Missouri, page 48 House of Treasures, page 34 Innovative Designs by Priya, page 36 Inscentives Auto, page 48 Interior Design Associates, page 4 JCMG, page 58 Jordan Essentials, page 55 Juice Plus+, page 39 Kaufman Scuba, page 25 Keen Dental Care, page 9 Langston Interiors, Inc., page 29 Linkside at Old Hawthorne, page 54
Maupin Funeral Home, page 16 MayeCreate Design, page 33 McDonald’s, page 68 Mid America Mortgage Services, Inc., page 11 Mid-City Lumber Co. Ltd., page 60 Mid-City Lumber Co. Ltd., page 66 Music on Main St, page 30 Naught-Naught Agency, page 34 O’Donoghue’s Steaks & Seafood, page 8 One Stop Custom, page 47 Our Solidarity, page 67 Pinnacle Graphics, page 19 Pools Unlimited, page 69 Refined Touch, page 34 Southbank Gift Company, page 20 Spaces in Balance, page 39 Spillman Contracting, page 10 SQWEAR, page 58 St. Mary’s Health Center, page 7 Valentine Insurance Agency, page 42
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BREAK TIME
CROSSWORD: BREAKING THE GLASS CEILING
BY SUSANNAH SODERGREN
DOWN
ACROSS
2 Anthropologists say women first hit North America via land bridge from ____ 9 Mrs. Washington 11 First female justice on the Supreme Court 12 The same amount 14 The federal bank that keeps the money flowing 17 Margaret Brent demanded the right to vote in 1647 in this state. 18 Ascend 21 City that bore the League of Women Voters — and lots of wind 23 First woman in the Country Music Hall of Fame 25 Ms. Franklin, the first woman inducted into the Rock and Roll Hall of Fame 27 The “journal” that popularized the term “glass ceiling” (two words) 29 These Scouts founded their first troop in 1912. 30 Muriel Siebert was the first woman to own a seat on this New York Exchange. 31 The ____ , Columbia’s downtown alias 33 Diane Crump was the first female jockey to ride in this Kentucky race. 34 Ms. Morrison, the first African-American woman to win the Nobel Prize in Literature 35 Juanita Morris Kreps was the first U.S. Secretary of this financial department 36 3,200 women volunteered for this role in the Civil War
July Solution
1 Ada Kepley was the first woman to get this advanced degree in 1870 3 Edith Houghton was the first woman to find herself in this job with the MLB 4 Better than loss 5 Became first female national security advisor in 2001 6 American women first won the vote in this state in 1869 7 Seneca ____ , site of women’s rights convention 8 Home state to the country’s first female mayor 10 Better than second 13 Toward the sky 14 Housetop 15 Gertrude Ederle was the first woman to swim this channel. 16 Ms. Arden, who started her franchise with a salon in 1909 17 “I wondered why somebody didn’t do something and then I realized that somebody is ____.” 18 The first woman in space 19 Oregon home to the first female police chief 20 Original entertainment style found at Moberly’s 4th Street Theatre 21 Transparent 22 Reader’s ____ , the magazine co-founded by Lila Acheson Wallace 24 Mary Kies was the first woman to receive a patent — for weaving straw with this lux material 26 The first American college to admit women 28 The Washington paper owned by Katharine Meyer Graham 32 The hot hue of the signature trailer from Rolla’s Front Porch Boutique
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Hint: Some of the answers come straight from this issue!
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www.ConcannonPlasticSurgery.com
Concannon Plastic Surgery and Medical & Laser Spa Call Dr. Concannon: 573-449-5000 | C OLU M BI A 573-635-2222 | JEFFER S ON CIT Y Email Dr. Concannon: dr@mconcannon.com 3115 Falling Leaf Court | C OLU MBI A 1706 Christy Drive, Suite 215 | JEFFER S ON CIT Y
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Mid-Missouri Women’s Business and Leadership
August 2014