About Business November 2015

FAMILY LAW

MILESTONES

LEGAL ADVICE

BLOKES ABOUT TOWN

WARREN TEGG DELVES INTO THE COMPLEX AND EMOTIONAL AREAS OF FAMILY LAW

COURTNEY ASPLAND SHARES FIVE OF HER BIGGEST MILESTONES TO DATE

SARAH QUILLIAM’S VALUABLE ADVICE FOR SEPARATING PARTNERS WITH CHILDREN

WHAT MAKES A GREAT LEADER? THIS MONTH OUR BLOKES TALK ALL THINGS LEADERSHIP

Matthew Hayden PITCH PERFECT

Meet the Aussie cricket legend turned businessman, motivational speaker and charity ambassador BUILD A LIFE YOU LOVE

Award-winning builder Mark Tyson has crafted a rich life around his two loves

PROPERTY ADVICE, BUSINESS TIPS, AND MORE!

BROUGHT TO YOU BY THE COASTʼS LEADING LIFESTYLE MAGAZINE www.profilemag.com.au

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JACK AND CHRIS CHILDS

FINISH WITH A BANG!

FOR MANY SUNSHINE COAST BUSINESSES, THE APPROACHING CHRISTMAS SEASON WILL BE THEIR BUSIEST TIME. SO HOW DO YOU ENSURE YOU MAKE THE MOST OF THE HOLIDAY SEASON BUSINESS?

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t’s all about customer service and when I think of customer service, I’m reminded of the famous quote from Theodore Roosevelt, “People don’t care how much you know until they know how much you care”. I always insert “customers” for people when I’m thinking about how you can make a difference in your business.

As the flood of holiday-makers hits the Sunshine Coast over the next couple of months you can be sure they will be looking for good quality products and great service.

To show “you care”, you need to be thinking about how your business can make their life ‘easier’, ‘better’, ‘more fun’, ‘less stressful’ or whatever is applicable for the category in which you operate.

You know yourself, when you walk into a store that offers a great experience, you can feel the difference. That’s what you need to create, not once, but on every occasion. It’s a great experience that generates repeat business and that’s where the money is.

Keep your customers coming back and business will become that much easier.

It’s only November so there’s still time to get things right in your business for the summer season. Show your customers how much you really do care.

I hope you enjoy About Business this month.

WWW.CHRISCHILDS.COM.AU

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Sarina will be here on the Coast on 4 November, for a special Evenings to Inspire dinner at the Maroochy RSL from 7pm.

Then on 20 November, Aussie cricket legend Matthew Hayden will join us for our last Legends at Lunch for the year. Matthew will share his incredible story of success, tenacity and philanthropy at The Creek Tavern in Mountain Creek from 1pm. Don’t miss it!

Rounding the year out is Allan Pease, one of the most entertaining guest speakers this country has ever produced. His presentation offers a unique, refreshing insight into understanding human behaviour. You can catch Allan at the Maroochy RSL on 11 December from 6.45am.

My head is still spinning from such an incredible year and I have even more inspirational and motivational people lined up for next year! Stay tuned.

It’s the time to be 100 per cent focused on how you can improve your service experience for your customers. It’s doing the little things well. It’s ensuring all of your staff are focused on the customer.

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IN 1979, SARINA RUSSO OPENED ‘The Office’ business academy with $2600, nine students and two part-time staff and now leads the Sarina Russo Group, a private company with interests in education, employment services and property. The Sarina Russo Group employs more than 1200 people and has a yearly turnover exceeding $106 million.

For a full list of events go to www.thinkspeakersandevents.com.au Like us on Facebook to stay up-to-date with all these great events.

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BUSINESS

PITCH PERFECT

MATTHEW HAYDEN

Matthew Hayden is a cricket legend – opening batsman for Australia, he competed in 568 matches, clocked up 39,669 runs, a high score of 1014 and an impressive 119 centuries. Since retiring, the philanthropic businessman, motivational speaker and charity ambassador has become busier, and he’s only just getting started.

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ith cricket batting pads covering his entire body, a three-year-old Matthew Hayden faced off against his eight-year-old brother Gary and he was bowled over by a love of the “great game”.

“He was my mentor,” Matthew says fondly, “he fell into cricket and so did I as a result.”

Matthew says his backyard had a full cricket wicket which was completely home-made, complete with cement roller and wirenetting surrounds, it took pride of place on their farm and was where many competitive innings took place after school.

“Our house block was 10 acres, so Dad got the grader out and flattened out one part of it, and every afternoon my brother and I would roll it, mow it, prepare it and play on it until dark.”

Matthew says when cricket was taken off the the ABC and aired on Channel Nine’s World Series Cricket, they didn’t get to see a lot of the cricket in his rural area, as the ABC predominantly covered a lot of the regional communities.

“So I really fell in love with the game of cricket listening to my radio on one of dad’s tractors, listening to ABC Grandstand, that was how I was introduced to the game,” he says.

Born and raised in Kingaroy, Matthew Hayden had a “really great childhood” living on his third generation family estate. His mum

november 2015

WORDS NICOLE FUGE PHOTOS CONTRIBUTED

was a speech and drama teacher and dad was a primary producer, primarily growing peanuts.

“As a kid it was very much about the family, I loved the land,” he says.

“I had a great childhood, in the bush, we had our own cricket wicket, we hunted, we fished, I’d help out willingly with the cattle, chipping peanuts or working any of the tractors – I was driving when I was eight.”

But when Matthew turned 16, in 1986, he was uprooted from the family farm and finished the last two years of his senior schooling at Marist College in Ashgrove.

“I went to Ashgrove kicking and screaming, not only due the fear of going to boarding school, but the fact I loved the country and the land so much,” he says.

And it was that profound love and respect of the land which cemented Matthew’s place in the community – the game of cricket being their shared passion.

“I loved playing with my mates, I was a very social little boy and enjoyed mixing it with the men, because it was country cricket I was a 10-year-old playing with adults,” he says.

“Our common interest was the land so it was easy to take a break from school, take a break from the properties and all come together, that was what I really loved about cricket.”

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BUSINESS

So did he have aspirations to play for Australia at such a young age?

“I hear Ricky Ponting and Steve Waugh, all the guys I played with, they would all answer yes to that question, but my aspirations were to be a farmer,” he says modestly.

But the wheels were already in motion for this talented sportsman, having made regional representative sides for South Burnett and Wide Bay, then he went on to play for Queensland.

“When I went to Ashgrove, it’s right near Valley District Cricket Club, I was pretty focused by that stage on playing great cricket and did so during Years 11 and 12.”

By the time Matthew hit his first year of uni at QUT, he was playing first grade with Brisbane District Cricket and really hit his stride, going on to represent Queensland within three years.

Matthew was studying a Bachelor of Business, with a sub major in Public Admin, “my political aspirations were not high, I don’t even know why I chose that!” he says with a wicked laugh.

But he didn’t finish, Matthew missed his final year of tutorials because they coincided with State training.

an array of business ventures and opportunities to give back to the community, while becoming a popular guest speaker on the circuit.

“There are so many parallels, between a career like cricket and life generally, enjoyment is one of the biggest things, it’s a great barometer as to whether you’ve got the potential to be successful in something and if you’re not enjoying it then why do it?” he says frankly.

And Matthew is clearly taking his own advice, starting a radio program with Mark Waugh and Graeme Swann, Willow Talk, which is devoted to cricket.

“If you were to ask what I miss about cricket, I would say sitting in the dressing room talking complete bollocks and that’s what we’ve generated in this show concept, it’s great to have your mates and have this wide ranging and roaming conversation about this game we all love and Australia really loves,” he says.

On Australia Day in 2010, Matthew was appointed a Member of the Order of Australia for service to cricket and the community through charitable organisations. One of Matthew’s biggest projects has been with the community on the Tiwi Islands, off the Northern Territory, where they built the biggest Indigenous garden in Australia.

“If you were to ask what I miss about cricket, I would say sitting in the dressing room talking complete BOLLOCKS.”

While it was a tough decision, he made the right choice, by that time he was playing for Australia.

Matthew says representing his country is a “complete experience”, evoking a range of emotions – elation, rejection, dejection, an incredible sense of achievement, hard work and sacrifice.

“Some of the things that really cut deep are missing family commitments and time away from key times in your life,” he says.

“But there’s a great spectrum of opportunity that exists within a professional sporting landscape, all of which are very enriching experiences I’ve got to say, there is not one element I’d ever replace and there are so many highlights throughout a 20-year career.”

Matthew played for Australia from 1993 to 2013 and says there were countless highlights, but the moments he remembered most fondly were the little things.

“One of my highlights was the last test match in England at the Oval in 2005,” he says.

“I was going through a rough trot and to open the door and see my wife and son there, who had come to watch what was being reported as my last test match, was a very personal highlight. I went on and got a 100 in that game, but it’s those little things that are life changing experiences that in one moment become a highlight.”

Since retiring from the game, Matthew has immersed himself in

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MATTHEW HAYDEN

LIVE FRIDAY 20th NOVEMBER 2015

BUSINESS

“What I really love about food is the people, the producers, the mateship, the togetherness and of course the tastes that come with it,” he says.

“Some of my earliest memories are walking home from school to see my grandmother, who lived about three blocks away. The first thing we would do is sit down and drink a massive malted milkshake. After that we’d go down and tend to her garden, she had four little vegetable plots and some chooks and we would start preparing for the evening meal.

“Or if I’d stay overnight, I’d have my Pop and we’d grind the wheat to make the porridge, he had made this little electric grinder – like my dad, he was a very hands-on individual.”

Matthew says he drew on his broad understanding of produce to create his first television show, Home Ground, which told the story of paddock to plate, showcasing both the farmers and the chefs.

“At home we’ve got a pizza oven beside my herb garden, so the herbs go straight onto the pizza or onto a lamb roast with lemons that we grow fresh – that experience is what food is about for me,” he says.

Matthew and his wife Kellie have three kids, Grace, Joshua and Tommy, who share his addiction to sport and good food, and since retiring from cricket, Matthew has crafted his life’s work around his loving family.

“When I was playing cricket I would be away 11 months of the year, now there’s a greater emphasis on balance. I’m not sure anyone who’s 49 can boast of having it absolutely perfect, but I know that I’m engaged in what I do, I find it fun, I know it’s involving my family which is wonderful. I work from home, broadcast from home, it’s a matter of managing times and diaries and getting it right and also giving back to a lot of different people across Australia, which makes me feel unreal.

“I have a great life!”

VENUE The Creek Tavern, Mountain Creek TIME 1.00pm - 3.00pm TICKETS $100 per person (Includes two course meal and drinks)

TO SECURE YOUR TICKET VISIT thinkspeakersandevents.com.au

Ask us about how you can get more value from your business travel.

Call 1300 797 826 or visit fcbt.com.au

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Managing Change Benjamin Franklin is said to have coined the phrase, “In this world nothing can be said to be certain, except death and taxes,” in a letter to Jean-Baptiste Leroy in 1789. But I will take that one step further and add change as a third certainty.

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which means we need to understand and realise when we are not e are all living in an age where change is happening at an coping with an issue we need to make the bold step to find a new exponential rate that leaves most of us close to disbelieving. way of thinking.

This change is in all areas of our lives: Sounds reasonable but how do we achieve this?

Technology: impacts the shape of our lives, it influences the I believe we only become aware of differing “narratives” (our view people we stay in contact with, the people we date (and marry), on life/topics) by surrounding ourselves with people from other the type of information we consume, the way we consume it, and generations, cultures and nationalities. what we do with it.

Are all our friends the same age and demographic as us? Do we Social issues: same sex marriages. proactively associate with our children’s friends and discuss current Cultural: growth in ethnicity mix compared to five, 10 or even 50 issues with them? years ago.

It does not have to be solely at a personal familial Family: the number of single-parent families and “You don’t come here level either. At work we all experience the greatest second and third marriages creating differing to maintain the status diversity of ages, backgrounds, thoughts and family mixes and structures. quo, you come here opinions, but while this provides us with the greatest The challenge is how we manage change and help those close to us manage it too. to make a change.” opportunity to listen to differing “narratives”, do we actually take it, or do we just go to work, stay under This will be ongoing for Baby Boomers, Gen Xs the radar, get paid, and then go home? and Ys and perhaps Millennials and beyond, as we will come across I read an article recently which stated, “you don’t come here to many differing change-drivers, some of which we know nothing maintain the status quo, you come here to make a change”. That to about. me is how we will all manage change!

There is nothing challenging about different generations having We must seek out those people we would not normally associate to deal with the same change-drivers – different perspectives are with and listen to their narratives, at the same time not being afraid to of greater assistance to individual growth, as long as we believe share our own perspective as it might help someone else grow. and understand that we as an individual are not the repository of all Imagine living, working and socialising in an environment of knowledge and wisdom. (Albeit we all know people in our lives who respectful narrative-sharing and achieving personal growth, while think they are.) helping others broaden their horizons.

In order to change an experience we need to change the narrative, written by: Mark wiggins Practice Manager griffiths Parry Lawyers

Joanna obtained her Bachelor of Law degree from Southern Cross University. Joanna was admitted as a Solicitor to The Supreme Court of Queensland in February 2014 and brings to griffiths Parry Lawyers an ideal gen Y influence.

Expert guidance in: ¥ Commercial Law ¥ Family Law ¥ Developments ¥ Residential & commercial conveyancing JOANNA SHERIDAN

SOLiCiTOR // FaMiLY LaW

A Level 2, 12 innovation Parkway, Birtinya QLD 4575 PA PO Box 1515 Buddina QLD 4575

¥ Management Rights ¥ elder Law - aged Care, Succession Planning, Probate, Wills & estate ¥ Personal injury

To speak to one of our experts, call 5390 1400 PH 07 5390 1400 F 07 5390 1499

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BUSINESS

SARAH QUILLIAM PIPPA COLMAN & ASSOCIATES SOLICITORS

WHO WILL CARE FOR

the children?

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One of the most difficult things to deal with when separating from your partner or spouse can be agreeing on parenting arrangements for your children. This month, Sarah Quilliam, a solicitor at Pippa Colman and Associates delves into parenting matters and what’s best for the children involved.

ou may disagree about which parent the children should live with primarily, or whether the children should live equally between both parents. Perhaps you have concerns about the other parent. Perhaps the children have particular needs or requirements that should be factored into parenting arrangements.

If a court is asked to make a decision about parenting matters, they are required to consider the children’s “best interests” as the paramount consideration. In deciding what is in the children’s best interests, the court must primarily consider the benefit to the children in having a meaningful relationship with both parents, as well as the need to protect the children from harm (physical and psychological). There are many other factors that the court can take into account when determining the best interests of a child.

There is no one-size-fits-all solution, and each family’s circumstances will be different. For example, when one parent is a FIFO worker or lives interstate, appropriate arrangements for the children may be different to when both parents live close by.

If you disagree about what the arrangements for the children should be, in most cases, couples should first attempt Family Dispute Resolution, which can be arranged through your local Family Relationships Centre. You should also seek legal advice, especially if you have particular concerns relating to the care of your children.

If you can reach agreement (with or without Family Dispute Resolution) you should consider formalising the terms of your

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agreement. Although things might be amicable with your former partner or spouse now, that may not always be the case. Over the years I have seen many informal arrangements fall apart because: • One or both parents re-partner, and the new partner is not liked by the children or the other parent for whatever reason • A new child is born of a new relationship, and suddenly half-sibling relationships also need to be taken into account • Disputes about child support payments • Children’s needs changing as they get older We can assist you in resolving any parenting dispute you may have, and formalising any agreement you may reach, in an appropriate way. A formal-looking document is not always binding or enforceable, so you should seek legal advice before signing a parenting document.

If Family Dispute Resolution is unsuccessful or inappropriate, then you may need to make an Application to the Court for Parenting Orders. Litigation can be stressful, time consuming and expensive but may be the only option available.

Remember, the focus should always remain on the children’s best interest.

FOR FURTHER DETAILS CONTACT PIPPA COLMAN & ASSOCIATES SOLICITORS ON 07 5458 9000 12/64 SUGAR ROAD, MAROOCHYDORE QLD 4558 WWW.PIPPACOLMAN.COM

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FROM LEFT TO RIGHT: CHRIS JONES, SCOTT FAWKE, SCOTT ROBERTS, GERRY MORRIS, GARRY HUTCHINSON, AND BRENDAN BATHERSBY

what makes

A GREAT LEADER? WORDS INGRID NELSON PHOTOS CHESTERTON SMITH PHOTOGRAPHY VENUE THREE BAR & GRILL

Leadership is defined as the act of leading a group of people or organisation, it sounds simple enough, but being a great leader takes vision, passion, determination, accountability and much more. I recently caught up with a group of savvy businessmen who are leaders in their respective fields for their thoughts on what it takes to be at the top of their game.

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t’s been a tumultuous time in Australian politics, with former Communications Minister Malcolm Turnbull recently ousting Tony Abbott in a dramatic leadership ballot to become the fifth Australian Prime Minister in five years. It was reminiscent of the leadership spill of 2010 when former Prime Minister Julia Gillard staged a coup against Kevin Rudd. This political rollercoaster of the past half-decade got me thinking about leadership and what it takes to effectively lead a country, an organisation, a sporting club, a church. To discover more I posed the question to the Blokes About Town over a delicious lunch at Three Bar & Grill at Dicky Beach for their take on what qualities make a great leader. Co hosting the lunch was my partner in crime and head of Think Speakers and Events, Gerry Morris. Joining us was Scott Roberts, CEO of IBN Direct; Brendan Bathersby partner at Garland Waddington Solicitors; Scott Fawke Managing Director of Aussure General Insurance Brokers and Garry Hutchinson, Business Development Manager at SOI Virtual Reception.

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profile: What are the top qualities you think a great leader should possess? scott f: I think openness is a big one. It can often be a thin line you walk between being a boss and a leader and a friend. In my business there are only four staff and I’m married to one of them, so she’s the real boss! It’s important to be approachable and accountable as a leader, I don’t think being a dictator works. I believe in letting people have a go and make their own mistakes, it’s how we learn. I’ve been fortunate to have 27 years in the insurance industry so I try to guide my staff as best as I can based on my experiences. scott r: If we are looking at politics, I don’t think I’ve known a politician who hasn’t lied. I often wonder if government were bound by the same laws as the corporate world, where they only got paid if they performed, would they make the same decisions, I don’t think so. You have to set an example as a leader. Both sides of government have shown there is no loyalty even within their own party. Five leaders in five years makes us good fodder for overseas countries. profilemag.com.au

I think in any field, leading by example is the best way to go. No one likes double standards … do as I say, don’t do as I do. I think if a leader can provide a good example they are halfway there. brendan: A good leader has to be prepared to delegate. I can think of people who don’t actually lead, they drag people. A good leader needs to let those people underneath them step up appropriately. It’s always easy to train people if you are monitoring their every move but that is impossible. garry: I think an even temperament is very important as a good leader. Regardless of what’s going on in your personal life you have to remain calm on the exterior. Good leaders naturally have those skills.

Empower your people to do the work and if people make a mistake then that’s ok. The worst type of managers or leaders are the ones who try to micro manage every aspect of the business because it’s virtually impossible. scott r: Michelle Evans (4 Ingredients) once told me you have to play golf with people in the corporate world because when someone plays a bad shot in golf, their reaction is a good indication of how they react in business! If they are smashing their clubs into the ground, you probably don’t want to do business with them. brendan: Oh no, you can’t compare the two! scott r: I also agree with being able to delegate. I had a mini mutiny in my business where my staff told me to stay out of the day-to-day business, they have it under control (laughs). I have been micro managed out of my business! I only look after the high level stuff. I went from having a sole business with just me and I knew every file I dealt with. Having to let go was difficult. garry: If you can set your business up so you can step out and it can still run effectively, you have done a great job. Delegating it out is hard. profile: Is a good leader born or can those skills be learnt? garry: My personal opinion is that you are born naturally with those skills. You can learn but I think leaders are naturally inclined to follow that pathway. Having said that, there are lots of people who don’t start out that way but they get into the corporate world or start their own business and become great leaders. brendan: There are some great leaders who follow none of the stereotypes. There are great leaders in history who didn’t delegate, had not much regard for people’s feelings etc, so whether they were actually great or just regarded as great is open to interpretation. I think you have to be born with a certain quality to be a true leader though.

“If you can SET YOUR BUSINESS up so you can step out and it can still run effectively, you have done a GREAT JOB.”

Professional commercial cleaning solutions for:

M: 0409 370 294 W: www.kapows.com.au november 2015

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BUSINESS gerry: I have been fortunate that a lot of the TSE guest speakers talk about leadership. Wayne Bennett is a great example. Wayne is a great communicator. He says as a leader you have to be the calmest man in the room.

Craig Bellamy and Glenn Cooper are others that come to mind. Glenn said something that stuck with me, he said it starts right from the top. The fish smells from the head down. scott r: I downloaded a questionnaire on how to think like Elon Musk (a South African-born Canadian-American business magnate, engineer, inventor and investor) and he said to find five people who are going to be the most honest with you and get them to tell you everything that’s wrong with your business. If you have a bunch of “yes” people you are never going to get any better. scott f: I think we are born with the ability because leaders tend to find leadership roles. If you have a group of 10 people in a room and you need someone to lead not everyone will put their hand up because there are certain people that are genetically coded to be leaders. I think the same could be said in business. Some people don’t want to own their own business. There are also going to be those who want to go to work and go home. You can always learn from others, I am always learning. That’s how you better yourself or you will be static in business. profile: Who do you look up to as a great leader? scott f: I don’t think there is any one person. You can gather traits from various people. It comes down to different scenarios.

Ben Roberts-Smith was such a brave leader but then bravery in different circumstances could be the undoing of someone too. brendan: I think mothers are great leaders. Fathers get a leadership role almost by default but there are some pretty ordinary fathers around the place. I think mothers generally are the unsung heroes.

The other is Pope Francis, he is an amazing bloke. The things that he is doing quietly in the Vatican and further afield is amazing. He is so revered in Argentina. I have a religious faith but I recognise that the Catholic Church has a long way to go. In my opinion, he is the best man for the job. garry: Nelson Mandela. To have been incarcerated for all that time and to come out and not be bitter is a true measure of the man he was. scott r: Elon Musk is up there. He has released all of Tesla’s patents free of charge with the hope there will be an affordable electrical vehicle in everyone’s garage in the next few years. That’s pretty amazing. I recently went to the Carnival of Flowers in Toowoomba and a couple of the floats nearly brought me to tears particularly the Rosies – who help people such as the homeless and hungry in time of need, expecting nothing in return. Those are the type of people I look up to, those who make a real difference in people’s lives. There’s an old saying that in time of need, those who have the ability to make a difference have the responsibility and that has really hit home heavily in the last few years. There are too many of us who have the ability and don’t do anything.

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THREE BAR & GRILL

It was my first visit to Three Bar & Grill, but it had come highly recommended from those who had already sampled the culinary delights of the modern restaurant. Perfectly positioned on the esplanade at Dicky Beach, it certainly lived up to its reputation.

Owner Chris Jones had prepared a delicious twocourse menu especially for the Blokes About Town and it was mouthwatering from start to finish.

First we were treated to a selection of breads with house-made dips, the perfect precursor to our main meals. Then we had the choice of two delicious dishes including the ocean trout, lemon and thyme risotto, grilled asparagus, confit tomatoes and salsa verde or the 200 gram eye fillet with crispy hand cut chips, caesar salad and red wine jus. I couldn’t go past the trout and it surpassed my expectations. Cooked to perfection, the trout was melt-in-your mouth delicious and perfectly accompanied with the risotto, asparagus and tomato.

Dessert was sublime. The choice of chocolate and raspberry fondant with vanilla bean ice-cream or lemon meringue cheesecake was a tough one. The fondant took my fancy and was as delicious as it sounds. I also sampled my fellow diner’s cheesecake option and it was equally as good.

Three Bar & Grill is definitely a step up from your average bar and grill. Simple and uncomplicated, Three offers a contemporary Australian menu with an emphasis on excellent local produce and friendly service. The restaurant is a long-held dream for Chris who is joined by head chef Jason Janetski.

Between them the duo have almost 30 years’ experience.

Three Bar & Grill is definitely one to add to your “to do” list.

1 – 6 BEERBURRUM STREET DICKY BEACH PHONE: 5492 6464

PROFILE

words ingrid nelson photos chesterton smith photography

familyfirst. sEParation and divorCE is a vEry CoMPlEx and EMotional arEa of law, just asK sEnior Consultant for thE faMily law dEPartMEnt at BEnnEtt Carroll lawyErs, warrEn tEgg.

BuSIneSS PrOMOTIOn

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veteran in his field, having been in the industry since the inception of the Family Law Act in 1976, Warren Tegg says according to statistics, divorce is the second most stressful situation in life after the death of a loved one.

“Separation creates fear of the unknown,” says Warren. “Both parties are suddenly pushed into an unfamiliar situation where they may have to relocate, there may be children involved, and more often than not, there are financial stresses.”

Warren says it’s important both parties understand just because they are separating, doesn’t mean they are in line for a huge, drawn out court battle.

Financial stress is another major factor in a divorce settlement; so the last thing people need is an unwanted spend – the lawyer’s fee. Warren says the key to minimising the legal costs is through raising the knowledge level of the client very early in the process.

“Knowledge is power or at least empowerment,” he says. “Once empowered with a little knowledge the client is capable of making rational, informed decisions, which leads to good outcomes.

“We offer a fixed-fee consult, which is a one-on-one meeting with a new client to help them understand the whole process.

The meeting is long enough for the client to get a good idea about my approach to solving their problem and then they can go away and decide. Most importantly, they are not locked in.

It’s a popular and economical way for people to get started.

“DIvOrce IS The SecOnD MOST STreSSFuL SITuATIOn In LIFe AFTer The DeATh OF A LOveD One.”

“In most cases, we use the court system to tie up the deal but it’s not the full Perry Mason trial event,” says Warren, “97 per cent of some 55,000 applications in Australia every year settle, so unless you are in the three per cent, you are not going to trial.”

As a results-driven practitioner, Warren is passionate about avoiding trial and has spent 30 years honing those skills.

“I have made a career out of looking to settle these disputes for my clients and I’ve been practicing family law for so long now I can see an outcome or potential settlement reasonably early in a matter.”

“Without exception, these stressed people feel better when they leave because they know more than they did before and that reduces the fear. They know their matter has not been whisked off to a dark room to be worked on in secret by a lawyer who returns it later with a big fat stinking bill.”

P 1300 334 566 E info@bcglaw.com.au

www.bcglaw.com.au

BrisBanE north - stafford • BrisBanE south - Eight MilE Plains • sunshinE Coast - Kawana

BUSINESS

PHOTOS BRIAN G PHOTOGRAPHY

STRIVING TO ACHIEVE The last three years have been some of the most poignant for Courtney Aspland, and while she’s experienced great personal and professional growth, it’s only the beginning.

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ourtney Aspland is the manager for Marketing and Sales at TAFE Queensland East Coast, where she is responsible for the marketing and branding strategy for the entire region. Among Courtney’s achievements under her management position is increased enrolment numbers in the international market at the TAFE, with the largest cohort enrolled for the 2014/15 financial year. Courtney has most recently been recognised for her work, being named Young Business Woman of the Year for 2015.

Life changing milestone 1: Marrying my husband, 2013 I was ecstatic when my husband Brian surprised me late one Tuesday evening in June 2012 by proposing on the beachfront over ice cream.

Growing up I’d never pictured a big, white wedding, but our day turned out to be the most perfect day I could have imagined and was the most special moment of my life. We celebrated with 100 of our closest family and friends and spent an incredible month in Japan on our honeymoon.

Life changing milestone 2: Launching the TAFE Queensland East Coast brand, 2014 I played a significant role in one of the greatest transitions the TAFE has seen. In May 2014, Sunshine Coast and Wide Bay TAFE amalgamated to become TAFE Queensland East Coast. Throughout this period I managed the workflow of several distinctive units to develop a range of creative solutions to communicate the new brand.

This launch has proven extremely effective and with six campuses and over 16,000 enrolments annually, TAFE Queensland East Coast is recognised as the largest premier provider of vocational education in the region. The brand has also been nominated for a marketing excellence brand revitalisation award due to its success.

Life changing milestone 3: Buying my childhood home, 2015 At the beginning of the year my husband and I bought our first home, which also happens to be the house I grew up in. Being the fourth generation to own the home, we are excited to make it our own and create a new future in a place that holds so much meaning for us.

Life changing milestone 4: Starting study again, 2015 I could have never anticipated in the midst of such a busy year I would contemplate going back to university, but when my husband decided to study graphic design and encouraged me to consider fitting in a few subjects, I made the decision to continue my studies too. Earlier this year I began my Master of Business Administration. Balancing full time study with work is a challenge but the study supports my role as the youngest member of the TAFE Queensland East Coast Leadership Team, giving me the skills I need to help shape the future of the business and the educational landscape for our region.

Life changing milestone 5: Winning Sunshine Coast Young Business Woman of the Year and AIM Sunshine Coast Young Manager of the Year, 2015 This year I had the honour of being named the Sunshine Coast Business Women’s Network Young Business Woman of the Year and the Australian Institute of Management Sunshine Coast Young Manager of the Year. Being acknowledged by my team members for such prestigious awards was hugely humbling and the process was such an amazing experience. The awards have given me the opportunity to meet so many inspirational people and in particular, an exceptionally talented group of young business women. I was so excited to be named a finalist in both of the awards, but to win the two titles within months of each other was just incredible.

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REAL ESTATE MARK TYSON

BUILD A LIFE YOU LOVE

WORDS ALI SHEARER PHOTOS REBECCA SMITH

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Many people search their entire life for love. Mark Tyson was lucky enough to find his two loves, wife Kerri and construction, early on in life.

e’s up with the sun every morning, bringing his wife a cup of tea in bed before heading onsite for the day.

“I’ve done that for 30 years,” Mark smiles.

Over time, jobs can often become dull and repetitive but this award-winning builder says every day and every house is unique.

“That’s what makes it so interesting. It’s like people. We’re all different,” says Mark.

It’s the variation and challenge of the job which has kept Mark in the trade for more than three decades, finding a sense of gratification in watching his clients’ dreams come to life.

“You’ve created what they wanted so they can live their life the way they want to,” he says. “It’s a real buzz.”

It was many years ago in New South Wales when a young boy’s interest in building initially sparked. Even now there is awe in his voice as Mark recounts watching the timber shavings fly as his grandfather skilfully carved and crafted pieces in his shed.

Mark grew up in the Sutherland Shire and at 15, came under the mentorship of two Danish master craftsmen. Four years later he had

an apprenticeship under his tool belt along with an eye for detail.

Recognising Mark’s nous and natural skill, his boss immediately employed him as a subcontractor.

“Kerri and I started a partnership installing staircases and sub contracting in 1986. I did a lot of my time in joinery,” Mark explains.

He then went on to do his Certificate IV in Building and in 1991 Tyson Building and Carpentry Pty Ltd and TysonStairs were established. As Mark’s career was progressing nicely so was his life outside of work, and at 20 years of age he married his sweetheart, Kerri.

It was in 2001 with their three children in tow, the pair decided to leave the Sydney “rat race” behind and move to the Sunshine Coast.

“We’ve met so many different people from so many walks of life that you wouldn’t in the city,” he says.

Keen to keep adding to his skill set, Mark completed a Certificate IV in Project Management, which helped sharpen his skills, giving him added confidence going forward in business. The move to the Sunshine Coast was a positive one for both Mark’s family and his Continue over the page

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REAL ESTATE

career, and that same year Tyson Homes was established.

“I would never have had the opportunity to build the sort of things we’ve built in the last 10 years,” he says.

“I couldn’t do anything without having the family and team of tradesmen I’ve had behind me,” he smiles.

“It’s an us mentality, not a you and I mentality.”

As director, Mark has led Tyson Homes in projects big and small, earning the business recognition in Queensland’s most prestigious building awards.

In 2007, their ‘Walgarri’ project was awarded QMBA’s Best Heritage Style Home on the Sunshine Coast.

“Much to my shock it went to state level and won that too. It gobsmacked me actually,” he chuckles.

Mark’s also won the Judges Award for Workmanship 2010 Sunshine Coast, Best Bathroom 2015 Sunshine Coast and most recently The Alan Eichmann Memorial Award for Quality Workmanship for the project ‘Summerglen’.

“You put everything into it and you sort of live the job,” says Mark. “At the end of it you’re standing back thinking, wow we built that.”

Receiving accolade from a panel of expert judges who’ve seen countless quality constructions fills Mark with a sense of pride.

“It shows you’re genuine, fair dinkum and do good work,” he says. “It just gives you that extra confidence that we’re doing it right.”

With life busier than ever, Mark has noticed the market taking a turn to smaller and more manageable housing and has recently downsized his home to make time for the more important things.

After experiencing the mass housing market in Sydney, Mark says he just wants to keep offering a “boutique style service”.

“You’ve got to have progression, what’s life if it doesn’t go forward? But really I just want to keep doing what we’re doing.” he says smiling.

ISLAND HOLIDAY WINNERS!

Think Money section and money and property sub-expo caught my eye,” says Deb. “When Jack rang me to say I had won it was a bit of a surprise. I was really pleased and blown away!”

Deb and her partner, David Proud, are kept busy running their own resort services business and the Buderim couple is looking forward to their first visit to Hamilton Island, thanks to the generosity of local businesses.

“I think certainly Jack and Chris Childs and the Think Money team should be congratulated for supporting something like the expo, it’s a great event,” she says.

PHOTOS REBECCA SMITH

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hen Deborah Schooley entered a holiday competition at the Think Money and Think Investment Realty exhibition at the Sunshine Coast Women’s Lifestyle Expo on Saturday, 22 August, she didn’t expect to be the lucky winner. Jack Childs of Think Investment Realty surprised Deb with the news she had won a holiday to luxury resort island Hamilton Island, in the beautiful tropical far north Queensland region of the Whitsundays. Jack says the prize was supplied with thanks to a collaborative of high-profile businesses.

“All the businesses involved were Think Investment Realty, Altum Constructions, Think Finance Solutions, Otium and a developer from Brisbane, the Ferro Group,” he says. Deb was a first-time visitor to the Women’s Lifestyle Expo, which drew a crowd of thousands.

“I didn’t know what to expect, and I found it really interesting. My partner and I are looking at investing in property so consequently the

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JACK CHILDS AND DEBORAH SCHOOLEY

*Deb and David won return airfares to Hamilton Island for two people, staying at luxury resort Qualia for two nights with a la carte breakfast, dinner and non-alcoholic beverages at Long Pavilion daily, VIP chauffeur service, 1 x two seater golf buggy, VIP transfers from Hamilton Island airport/marina to qualia, use of non-motorised watercraft and all non-alcoholic beverages including mini-bar.

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iL 1 K Y L on

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24 ViCtoria paraDe | roCKHampton

13

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ap ar tm en ts

inVest or LiVe riVerFront pentHouse apartments

For your free information pack CALL 07 5451 1080 www.thinkinvestmentrealty.com.au

100%

oCCupanC

reaDY

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LiVe witHin tHe Heart oF tHe CitY

tHe Beginning oF sometHing new

the skyView lifestyle combines the buzz of city

architecturally designed to exploit stunning river and

culture with the serene natural beauty of waterfront

mountain views whilst being shaded from the western sun.

living. enjoy kilometres of winding paths and

skyView is an exclusive boutique development epitomising

boardwalks along the river’s edge, and be revitalised

the best of contemporary design.

with a new sense of connectedness to both the natural and urban environments.

all thirteen apartments have been afforded a breathtaking river view from a private balcony with an ideal north-

with fine dining, galleries, shops and the CBD just

easterly aspect. most bedrooms also have a separate

a short walk away, all the best rockhampton has to

balcony retreat, allowing you to greet the morning with

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invigorating views. the first five floors contain two 2-Bedroom apartments per floor. the top three floors feature one penthouse apartment per level.

For your Free inFormAtion pACk CALL 07 5451 1080 www.thinkinvestmentrealty.com.au

Rockhampton

market benefits from economic diversity By teRRy RydeR, director, hotspotting.com.au

R

All thirteen apartments have been afforded a breathtaking river view from a private balcony with an ideal north-easterly aspect.

hotspotting Report:

ockhampton appeals as an important Rockhampton regional city with a diverse economy, affordable real estate and good rental returns.

Perhaps its greatest strength is that, while it receives some impact from the resources sector, it is less reliant on it than Mackay or Gladstone and benefits from having a more diverse economy than its regional neighbours.

Rockhampton services the cattle industry and markets itself as “the Beef Capital of Australia”. It is also the gateway to Capricorn Coast tourist attractions and a centre for manufacturing, mining and the military.

The State Government’s Queensland Infrastructure Plan names Rockhampton as the primary service centre for Central Queensland.

The population of Rockhampton is projected to reach 113,000 within 20 years.

Agriculture, education and resources are key features in Rockhampton’s economy.

The region’s biggest employer is construction, with 11.5% of all jobs. The next four biggest job providers are health & social care (10.3%), retail (10%), accommodation & food services (8%), and education & training (7%). Other major employers include transport, postal & warehousing, agriculture, forestry and fishing.

The Central Queensland economy has year-round production of coffee, hydroponic lettuces, basil, pineapple, silver beet and scallops, and seasonal output of oranges, lemons, lychees, banana prawns and mud crabs.

The Fitzroy region produces 46% of Queensland’s peas, 43% of the state’s lupins, 41% of the rice and 47% of all table grapes grown in Queensland.

Queensland Rail has a large workforce in the city, which is the meeting point for the main north coast rail line and the line to the major coalfields to the west.

Rockhampton Airport services the City of Rockhampton and Central Queensland, with regular flights to Brisbane, Gladstone, Mackay, Townsville, Cairns and the Gold Coast.

There is also the coal-fired 1,440mw Stanwell Power Station, 30km west of Rockhampton.

The Australian Defence Force carries out extensive training exercises at Shoalwater Bay, 75km north-east of Rockhampton.

The merger of Central Queensland University and Central Queensland TAFE in 2014 means Rockhampton has a strong reputation in education Rockhampton is serviced by Rockhampton Base Hospital and two private hospitals.

Visitors inject $525 million of direct expenditure into Rockhampton region each year, supporting 5,600 jobs. The Great Keppel Island Group and the beaches at Yeppoon are main drawcards.

Most suburbs have long-term growth rates (average annual rise in median house prices over the past ten years) around 6-7%, which reflects strong growth from 2004 to 2008, followed by some decline in 2009 and 2010. The market is now moving into the next growth phase.

Yields are generally in the 5% to 6% band.

For your Free inFormAtion pACk CALL 07 5451 1080 www.thinkinvestmentrealty.com.au

tHe urBan Centre rockhampton is a city of thriving energy and activity with breathtaking scenery to match. Boasting an enviably sunny climate, and with the beautiful Capricorn Coast right on your doorstep, rockhampton offers a lifestyle that is unique and unparalled. rockhampton prides itself on its economic strength, with industries in tourism, agriculture, retail, mining, administration, construction and manufacturing, which opens up a diverse range of career and investment opportunities. emerging from a rich history of cattle farming and gold mines, rockhampton is the urban hub of Central queensland. Featuring

sKYView riVerFront pentHouse apartments • Thirteen boutique apartments • Exclusive views of the Fitzroy River • 1 kilometre from the CBD • Fine dining, galleries, shops and the CBD just a short walk away

boutique shopping, theatre galleries, and a growing cafe culture, the CBD continues to evolve as a vibrant lifestyle destination.

For your free information pack CALL 07 5451 1080 www.thinkinvestmentrealty.com.au

tanya mungomery Integrity. Knowledge. Results.

Tanya Mungomery brings 20 years of client service experience to her role with McGrath and prides herself on exceeding clients’ expectations through her friendly and professional manner.

Dedicated to delivering exceptional results in a stress free manner with proven results, Tanya makes an excellent choice for the sale of your property offering six star service and advice delivered with integrity.

Tanya Mungomery Sales Agent M 0414 260 711 T 5450 8000 E tanyamungomery@mcgrath.com.au W mcgrath.com.au

WHY SOME HOMES DON’T SELL

in a thriving market We may be in the grip of one of the biggest property booms but that doesn’t mean all houses and apartments for sale are being snapped up.

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here tends to be a handful of homes that take much longer to budge, being too expensive, too weird or simply because no one understands where they actually are. Let’s take a look at the reasons why some homes can’t sell in a thriving market.

PEOPLE DON’T KNOW THE SUBURB

Internet can be fabulous as you put in an area and it comes up immediately, but you tend to miss out on areas close by that you may not be aware of.

THE PRICE DOESN’T MATCH THE POSTCODE

Sometimes a house can be more expensive than expected for a certain suburb, so fails to find ready buyers.

UNREALISTIC EXPECTATIONS

Sometimes the price being asked by a vendor, fired up by all the news about spiralling values, is simply too high for the market. If they refuse to come down, their property can sit for sale for a long time.

This is usually why a house stays on the market for too long, when everything around it is going like hotcakes. Vendors can be just out of touch and unrealistic and won’t trust their agent’s expertise.

november 2015

IT’S ALL A BIT TRICKY

If a home is on a semi-rural block it can often taken longer to sell; access issues if a tenant refuses to allow potential buyers through or some family members don’t want to sell a property; high-priced prestige property which appeals to a smaller niche market; and taste.

Sometimes vendors will consider their property unique and attractive, but no one else does.

“Sometimes a house can be more expensive than expected for a certain suburb, so fails to find ready buyers.”

YOU CAN’T SELL A SECRET

Homes can also suffer on the market if the vendor wants it sold quietly, and not publicised in either the print or digital media. A house can take longer to sell as the owner doesn’t want it publicised at all or they don’t want to reveal where the property is either.

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My Property Management oPenS A neW dooR words anna rawlings photos rebecca smith

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n Sunshine Coast real estate industry news, successful Hinterland property agency My Property Management (MPM) is expanding, opening new premises and adding real estate sales to their services under licensee Kate Gimblett.

With the Maleny office still operating as MPM and specialising in property management, the expansion encompasses the takeover of an existing real estate agency in Landsborough, to form My Property Management and Sales (MPMS).

Recently opening the doors of the MPMS office in August 2015, Kate Gimblett welcomes the growth of change which will see the Landsborough office offer both property management and sales, adding to the independently-owned agency’s portfolio.

“It’s quite exciting for me because it was only property management and now it’s sales as well, I’m watching my business grow so in that aspect it’s fantastic,” she says.

In addition to the new office, Kate has also introduced new staff to the MPMS team. Uniquely, the previous owner of the former Landsborough agency now housing MPMS, Pauline Smith, is continuing her real estate career and joins the MPM team as senior sales consultant.

“As a team we’ve all got combined years of knowledge and our strengths and weaknesses support each other and we can usually brainstorm points of difference,” explains Kate.

With the majority of the staff living in the Hinterland region, Kate and her team know the importance of customer service and building close relationships with the many buyers, sellers, landlords and tenants who entrust their homes to the care of the team.

As the only independently-owned agency in the area, MPM and MPMS pride themselves on working with locals when it comes to providing property maintenance services to their well-

established rent roll, and offer a selection of management packages tailored to their valued clients.

“You can trust us.

There are different pathways and different options and we are

here to help you

take them whichever way you need to go.”

- Kate Gimblett, licensee.

They are also a member of REIQ, and the property management department uses TICA (Australia’s largest tenancy screening database) to assist in protecting their landlord’s properties from unsatisfactory tenants.

“We are so passionate about customer service, from following through on constructive feedback to investigating ways we can improve on processes and always letting the person know the outcome,” she says.

With the MPM and MPMS team boasting a combined total of close to 80 years industry experience, the unique staff structure sees traditional real estate practices complemented by knowledge and use of the latest in modern technology.

“Gone are the days when you sat at your desk waiting for someone to come in,” says Kate. “Technology and education has changed the buyer, by the time they come to our shop they’ve already worked out what price they think they should be paying, so the purchasers and sellers are more educated.”

“We are also building a virtual office on the coastal side of the region. Our systems and tools allow our staff to work from anywhere.

“It enables us to meet the client’s needs and be more versatile, and we can offer the office base as well.”

With a developed relationship as preferred property manager for the building projects of financial and investment specialists Think Money and Think Investment Realty, Kate and the team at My Property Management are looking forward to the success of a new pathway of their own.

Introducing...

MPM SALeS!

“F

rom Maleny to Glasshouse Mountains to Landsborough, from townhouses to acreages and rural properties, it’s a vast variety,” Kate says of the region the MPM sales team specialise in.

“With only 30 minutes to the beach and the same distance to the Hinterland for beautiful bushwalking areas, it’s so versatile, the world is at your feet.”

Sales consultant Cathy Jackson is delighted with the new premises, nestled in the heart of Landsborough with a welcoming, friendly ambience.

“For us it’s been a nice facelift, this is a very busy office, we do get a lot of walk-in trade, because it’s such a central location which is good for sellers and buyers,” she says.

Senior sales consultant Pauline Smith has been working in the Landsborough office since 1988, beginning the foundations of her impressive career as receptionist, before the next 20 years saw a progression of different agencies pass through the premises.

When Kate and MPMS bought Pauline’s agency, Pauline made the decision to stay on and head the sales department. T he team welcomed her presence and her ‘invaluable knowledge’.

“I’m not ready to retire yet and I thought I would like to do sales rather than the whole lot,” Pauline laughs.

“I live in the area and so does most of my family. I pride myself on local knowledge.”

With listings ranging from a stunning lifestyle home perched in the tranquil Glasshouse Mountains, a renovator in Mount Mellum to a family home in the quiet suburb of Landsborough, the sales team are primed to assist buyers and sellers with their lifestyle change.

“We try to make the buying and selling as pleasant an experience as possible because it can be a stressful time for both,” Cathy says.

“We can refer people to many finance institutions, we have access to excellent financers.”

They are also keenly tapped into the latest real estate industry trends and news.

“Now would be an ideal time for investors because there is a shortage of rentals, the prices have improved and the sales have improved,” says Cathy.

“And over Christmas and the holiday season, now is the time for housekeeping – things like rent and house valuations.”

*The MPMS sales team are excited to offer free appraisals and different marketing packages.

youR TRuSTed PAThWAy… FoR PRoPeRTy MAnAgeMenT And SALeS

“This area has a much more ‘country pace’ on this side of the highway. A lot of people who commute move over here and you’ve got bigger blocks here too.

We call it, 20 minutes to everything” - Cathy Jackson, sales consultant.

allan pease