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in this issue 14
people – key to success Simone Butler
16
view – show business Sam Coward
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success – breaking the mould Brendon Levenson
20 ladies at lunch – the right connections Is it really who you know not what you know in business? Our lunching ladies debate
sam coward
18
brendon levenson
celena ross
24
milestones – wealth of knowledge Laurie Clarke
44
cover – road to success Celena Ross
60
the good life – perfect pins Dr Hugo Pin
70
the last word Guy Sebastian that locals can live like tourists there
regulars 6 publisher’s note
52 win
8 pinboard
56 profile loves
taste marayke jonkers
10 he says, she says
58 style counsel
26 business
62 life
tour one coast, four continents
32 briefcase
66 travelfile
48 scbwn feature
68 abode
catch noosa longweekend festival cook tirolean lamb shanks
Take care of your finances the way you take care of yourself. You may put a great deal of effort into looking after your health, but do you do the same for your finances? Considering how vital finances can be to your life and your future, doesn’t it make sense to also get them into shape? With an A-Z Review®,
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publisher’s note
B GENINE HOWARD PUBLISHER / group MANAGING direcTOR
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usiness comes in all shapes and forms. I should know – I’ve now started three of my own, in very different fields. Growing up I would never have thought that I would earn my keep by running magazines, writing books and public speaking (in fact I never entertained the idea of owning my own business – I was too busy cutting my Barbie doll’s hair off during a brief period where I wanted to be a hairdresser). When we think of ‘business’ we think of the raw definition; ‘A business is an organisation engaged in the trade of goods, services, or both to consumers’. This definition however, gives no acknowledgement to the plethora of forms business can take. This month we explore ‘businesses’, in all their structures. With more than 35,000 small businesses here on the Sunshine Coast, small business is certainly big business. We live in a region that is not dominated by any one industry; hence small businesses are as diverse as the people who run them; from turf farms and strawberry farms to wedding events and photographers. This month in Profile, we take a look at several completely different industries; theatre, fitness, food, health and more traditionally, banking. These industries, and the people who run them, could not be more different – we meet extrovert actor / director / producer Sam Coward who makes the stage his office, we see how Brendon Levenson is proving that the fitness industry is booming, we dine with Key restaurant’s Simone Butler to see why she opted to make food her passion and her business, and chat with business owner Laurie Clarke, who works in a more traditional business role as a bank manager / owner. And this issue we also prove that you are never too young, or old, to start in business. Celena Ross is well-known throughout the Coast, not only for her roles in government but also for her unique ‘people connecting’ powers and passion for helping others in business. And now the shoe is certainly on the other foot. At the age of 60-something, Celena has taken the road less travelled and started her very own business – doing what she does best, helping other businesses! Read this ‘nanprenuers’ inspiring story on page 42 where she talks with Alli Grant about networking, babies and business. Ingrid Nelson takes the reins of our Ladies at Lunch series and debates the topic. ‘It’s not what you know, but who you know in business,’ and our new fashion editor (and Profile graphic designer) Johanna Jensen shows us how to dress for success. To celebrate our big business issue, we also feature many dynamic women from the Sunshine Coast Business Women’s Network and don’t miss the second issue of First Bite foodie mag showcasing Paralympian Marayke Jonkers’ new passion; food! There has never been a better time to be inspired by your monthly Profile Magazine. So get reading!
To celebrate our BIG business issue, take a break from business with these pampering prizes. Go to page 52.
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group managing director / publisher Genine Howard
group general manager / publisher Hamish Rose
group editor-in-chief Alli Grant
sub editors Sarah Blinco, Phyl Grant
editorial assistant Ingrid Nelson
creative director Kara de Schot
graphic designer Johanna Jensen
Opera australia’s the magic flute, photography by jeff busby
sales manager Belinda Brill
account manager
until june 8 the magic flute
Maree McGrath
Giant puppets, sensational costumes, dazzling sets and dancing animals. Opera Australia’s The Magic Flute is not quite an opera, not quite a play with music, and not quite a fairy tale. Mozart’s final work for the theatre is a real puzzle that is sure to leave audiences enthralled. Held at QPAC, Brisbane. www.qpac.com.au
feature writers Angela Bueti, Nikkii Joyce
photography Ben Connolly, Velocity Images, Alicia Aberley (intern), Lyndon Pasztor (intern)
email or call / fax
june 15 to 24 noosa longweekend festival
info@profilemag.com.au or 5451 0669 / 5475 4405
The annual Noosa Longweekend Festival is a 10-day celebration of music, theatre, dance, literature, forums, film, food, visual arts and workshops. Featuring the best of local, national and international artists, the festival sees the village of Noosa transformed into ‘culture central’ each June.
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june 22 babes and business with alli & genine
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Profile’s Alli & Genine will host the Babes in Business “Resilience in Life and Business” lunch in Brisbane on June 22, with local ladies Carren Smith, Rebecca Atlas and Jessica Ainscough joining the girls as guest speakers. Enjoy an afternoon of fun and inspiration at the Story Bridge Hotel, Kangaroo Point. Tickets $110 for members and $135 for non members.
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Katherine Allan – accounts@profilemag.com.au
One of South East Queensland’s premier food and wine events, A Taste of Coolum 2012 is shaping up to be one of the most delicious and irresistible yet. Attracting dozens of Australia’s top winemakers and hundreds of food and wine aficionados, the three-day annual festival, held at the Coolum Golf and Spa Resort, offers a huge array of indulgent events. www.coolumgolfandspa.com.au
june 28 eireann Blasting onto the stage for its Australian premiere, Éireann is the innovative and exciting new show celebrating the very best of Irish culture and history. Éireann, Gaelic for Ireland, is the vivid portrayal of Ireland’s story told through music and dance. www.theeventscentre.com.au
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Profile Magazine is a free publication (subscriptions available) published 12 times a year by Profile Magazine Publishing Group Pty Ltd. All rights are reserved and the contents are copyright and may not be reproduced without the written consent of The Publisher, Profile Magazine Publishing Group Pty Ltd (“The Publisher”), their related companies and officers hereby disclaim, to the full extent permitted by law, all liability, damages, costs and expenses whatsoever arising from or in connection with copy information or other material in this magazine, any negligence of The Publisher, or any persons actions in reliance thereon. Any dispute or complaint regarding placed advertisements must be made within seven days of publication. Inclusion of any copy must not be taken as any endorsement by The Publisher. Views expressed by contributors are personal views and they are not necessarily endorsed by The Publisher.
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he says, she says
ll photography ben stone Can you believe it’s that time of year again? Time to face that insurmountable pile of crumpled receipts (thE pile you swore you would have more organised this year) and get stuck into the dreaded tax return. We chat to Todd and Sami from Hot 91.1 FM ABOUR THEIR thoughts on how they cope with the end-of-financial-year woes. todd and sami
he says
D
She says
ear Mr Tax Man. Congratulations on all your recent success with the $20 million Paul Hogan investigation. You’ve done us all proud, in the same way Mel Gibson does us proud with all he’s been doing for tolerance and race relations. Some may suggest you’re one sausage short of a barbeque, but not me, Mr Tax Man. I’d be more inclined to suggest, in light of your recent Paul Hogan witch hunt, that you’ve only got one oar in the water! Let’s face it dude, you couldn’t find your own bum with two hands and a roadmap. What were you thinking? You spent $20 million investigating one of Australia’s greatest assets only to clear him of any ‘wrong doing’! C’mon man, this is the bloke who has spent his life making Aussies laugh! Admittedly, I’m not referring to Crocodile Dundee 3, in fact there’s a whole truckload of ‘wrong doing’ that should’ve been investigated … yep you’re right, Lightning Jack wasn’t that flash either, and yes, the one where he pretended to be ‘on’ with Rebecca Gibney’s dad from Packed To the Rafters to scam the government didn’t set the comedy fires alight. If there was a tax on laughs then Hoges probably wouldn’t have had to bother paying any tax for the last decade, but let’s not forget The Paul Hogan Show and the original Mick Dundee movie. More focus on Paul Hogan the funny bugger please, and less on Paul Hogan the grumpy old fella from Charlie and Boots! While I’m at it, I’d like to make a very quick confession. Last year I cheated on my tax and I’ve not been able to sleep properly for months now so I’ve enclosed a cheque for $1000. Hopefully this helps. However, if I still can’t sleep, I’ll send you the rest! One more thing, please try to be kind come July. I’m ordering a nice juicy return this year thanks. The last thing I’d expect is for you to be tighter than Paul Hogan’s new face!
T
ax schmax. It’s like the end of the world for me. For 24 years I have used any pittance of a tax return to pay off my credit card and then swiftly make a pinky promise to my inner Imelda Marcos to never again chalk up shoes / handbags / pretty-but-useless candles on my fantastic plastic. My tax return is annually poured into helping the ledger move out of the red. I may have 12 pairs of new red shoes, but it does leave me feeling rather sick. And angry. I think of all the grand ways I could better be spending a tax return. Trips to Bora Bora. Helping a village of Cambodian children. Paying more off my mortgage. Of course, you first have to go through that humiliating process of actually doing your tax return. I am lazy, so I pay a fabulous accountant every year to do my dirty work. I promise my ace accountant I will never again come in with a grand total of three ratty receipts from the local Chinese take-away and expect her to channel them into a hefty tax return. Every year I vow to keep a better log book in my car. Okay, make that to actually write just once in the mysterious little book in the glove box that is more afraid of the daylight than Edward Cullen. I look my financial femme fatale in the face and tell her I will stop using my bank statements as lining for my niece’s guinea pig cage and I will even endeavour to keep track of boring work-related expenses such as phone calls. Yawn. I will stop trying to argue that because I work in radio it is in fact a work prerequisite that I attend the Prince concert two nights in a row and belt out Purple Rain after a few too many ciders. It all adds to my woeful bottom line. My number cruncher listens patiently and tells me if I don’t want to go to jail for tax fraud then it’s probably for the best we stick within the legal deduction guidelines. I have some advice for her too. Please watch The Hunger Games. It’s a great example of make-believe, the use of your imagination and stretching the truth.
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Creating Conscious Connections in Business Mooloolaba goddesses@lunch - Wednesday 13th June 2012
Speaker: Geoff Moller - How to Trademark your Business Venue: 4th Floor Restaurant, Mooloolaba Time: 11.45am til 2.30pm. Tickets $45 pp $35 members RSVP 11/6/12
Coolum goddesses@brunch - Thursday 21st June 2012
Speaker: Sue Papadoulis - How to generate FREE publicity for business Venue: The Restaurant, Coolum Surf Club Time: 10am til 1pm. Tickets $45 pp $35 members RSVP 19/6/12
“... where you mean more than just your business card” Natalie McIvor Director
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coastline BMW feature
powered by Coastline BMW The Sunshine Coast is host to a plethora of entrepreneurs and business leaders who have shaped our great region and inspired us all to achieve. Each month we meet and feature an outstanding business person; we find out what makes them tick, what gets them out of bed every day and of course, find out what car they drive! This month we caught up with Brian and Alison Tucker. Previously an international president of a global advertising agency, Brian is now a full-time investor. Between them, he and wife Alison have owned more than 10 BMW vehicles. We find out what they love most about their latest pride and joy.
“This is my sixth BMW – I bought this car because it represents the pinnacle of automotive development.”
alison and brian tucker
brian
What car are you driving?
My secret to success is … understanding human motivation through research, experience and listening.
Alison: I drive a BMW X5 xDrive35d M Sport Innovations. Brian: Mine is a BMW 740i Sedan. What inspired you to purchase your BMW? Alison: This is my fifth BMW X5 – I love it!
The greatest lesson I have learnt in business is … deal honestly and fairly always – it pays!
Brian: This is my sixth BMW – I bought this car because it represents the pinnacle of automotive development.
If I had my time over, I would … change very little.
Why do you love it?
I believe that … success comes from commitment to success.
Alison: Because it’s the best four wheel drive on the road! Brian: It’s an ideal combination of style, comfort and practicality. What is your favourite feature of the car? Alison: The high driving position. Brian: There are too many to count. From the Head Up Display and dynamic drive, to the superb finish and comfort. What is your best driving memory with your BMW?
My first job was … as an art director with an advertising agency. My first car was … a 1963 original MINI Cooper. I love the Sunshine Coast because … it’s one of the all-round best places in the world.
Alison: Being in an absolute downpour on the motorway and feeling totally secure.
On the weekend you will find me … at the Budokan Karate Club at Noosa.
Brian: Each time I start the engine.
My passion is … literature and automobiles.
Coastline BMW
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770 Nicklin Way, Currimundi. Phone 5491 9100 The Ultimate Driving Machine
www.coastline.bmw.com.au
NEXT PAGE: Alison and Brian Tucker with their BMW X5 xDrive35d M Sport Innovations and BMW 740i Sedan. Photography by Ben Connolly, Velocity Images. profilemag.com.au
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BMW X5 xDrive35d M Sport Innovations The BMW X5. Setting Benchmarks. Combined fuel consumption
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BMW 740i Sedan The BMW 7 Series. The Ultimate Luxury. Combined fuel consumption
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Acceleration 0-100kms
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Test drive today at Coastline BMW, 770 Nicklin Way, Currimundi. Phone 07 5491 9100.
june 2012
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people
Find a job you love and you will never work another day in your life – it’s an adage Simone Butler, chef and owner of Key Restaurant Maleny certainly lives her life by. Having always had a passion for food and cooking, the one-time barrister took a huge leap of faith, exchanged her law books for cook books and is living the life she has always dreamed of.
words ingrid nelson ll photography ben connolly, velocity images
simone butler simone butler 14 profilemagazine
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t’s a scenario many of us only dream about, ditching our day job in search of the life we were born to live. For most it remains just that – a dream. Not for Simone Butler. Having studied for many years, graduating from law school and working as a barrister in London, this courageous woman put it all on the line to follow her culinary passion. She is living proof anything is possible if you dare to follow your heart. Raised in Ghana, Africa, in a traditional family setting, Simone’s love affair with food began at a very early age. She fondly recalls her early childhood memories helping her mother in the family kitchen, surrounded by the heady mix of exotic herbs and spices that would later influence the masterful blend of African, Caribbean and Mediterranean flavours she now creates for diners at Key Restaurant Maleny. “When I was growing up in Ghana, and even today really, a woman’s place was in the kitchen. Back then, we didn’t have fast food, so food had to be prepared from scratch. My mother insisted I learnt how to cook as a child. I was always with her in the kitchen, grinding, preparing, chopping and watching, it really influenced my cooking today and gave me a good grounding,” says Simone. It wasn’t a straightforward journey. Despite her passion for cooking, Simone’s life took a different path to begin with and it would be some years until she found her true calling. Hailing from an academic family, her father a doctor and her mother a teacher, Simone, a self-confessed bookworm, was encouraged to study from a young age.
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simone butler
“I love books. As a child you couldn’t get me to take my nose out of a book, so I guess that is where my love of reading and study came from. I studied in Ghana and the UK and started working as a barrister in London but I soon discovered it really wasn’t what I wanted to do at all. It didn’t allow my creative side to shine.” It was while watching an episode of Oprah that Simone had an epiphany that would completely change her life’s direction. “I remember Oprah was interviewing women who had left their professional careers, some of them middle-aged, to follow their life’s passion and it really inspired me. Some of these women walked away from powerful positions to write a book or open a florist or start their own business. As much as I always loved to cook, I never thought I could actually do it because I haven’t had any formal training as such, but the passion was always there.” It was then that she and her Caloundra-born husband, Luke, relocated to the Sunshine Coast in search of the perfect venue for Simone to realise her dream of opening her own restaurant where she could create a special blend of unique international flavours. “For a long time we had been looking towards the hills of Maleny, longingly. We would drive around looking for that special place and when we saw Key Restaurant we jumped at it. We just knew it would be perfect.” Having sampled some of the gastronomic delights at the popular Friday night Tastes Of Africa buffet at Key Restaurant, it is not hard to see why this talented chef has had such success, both with locals and visitors from far and wide. Using only the freshest ingredients, many of which are sourced locally, Simone and her team take great pride in creating comfort food that comes from the heart. Each bite is an explosion of flavour. Although many of the slow cooking processes are time and labour intensive and not particularly economical, Simone says it is all about the food – and you can taste it. “I think everyone needs that creative outlet and mine is through my cooking and creating new flavours and tastes. I love being in the kitchen. What other job could I do where I can sing and dance and cook and play my music loud and do whatever I like?” she laughs. It hasn’t all been plain sailing. Starting a new business is hard work, as Simone was quick to discover. “Running a restaurant is not just about cooking, there’s the other side that I don’t really like. I just want to cook! The first week I was stunned, it’s a lot of work, you don’t realise how much work goes into running a restaurant. When I am not here I am thinking about menus and planning and sourcing ingredients, so I am forever thinking about the business. I think that is why it’s important to find what you love because when you love what you do it doesn’t feel like work. I am also blessed to have very good staff. They really have been amazing, which takes a very big burden off me. They are very attentive and very courteous and they make such a difference.” As we enjoy a nightcap next to the cosy open fire during our visit, my husband and I both agree, Simone and her team have captured something special here and we look forward to sampling more of the wonderful, exotic flavours during our next visit to this beautiful part of the world.
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words nikki joyce ll photography ben connolly, velocity images
SAM COWARD
“T
Those in show business will tell you it is no place for the fainthearted. But when a Matthew Flinders student set his mind to building a life on it, Sunshine Coast theatre was set for quite a ride. As the curtain prepares to rise again on the nationally-acclaimed and controversial production Erotique at this month’s Noosa Longweekend Festival, creator Sam Coward rubs his hands with delight and shares the courage of a Coast industry long overlooked.
here’s no business like show business”, so the song goes. To prove it, sharp-shooter Annie Oakley went on to get her gun, but on a fickle Sunshine Coast May afternoon, it’s the wit and fervour of Sunshine Coast producer, director, performer and businessman Sam Coward which is firing. For the past 17 years, Sam has dedicated the majority of his irrepressible energy to the stage. Much of that time the hysterically candid Sunshine Coast born and bred producer has been standing on it, demanding local audiences take a deeper look at the talent and brilliance on our doorstep. At just 19 years of age, producer Sam played a hand in breaking Sunshine Coast attendance records for Andrew Lloyd Webber classic Jesus Christ Superstar performed in a Warana warehouse. Since then, Sam’s stage credits are a whirlwind of renowned comedies, musicals, dramas and tragedies in the roles of producer, director and performer. His credentials as a bold yet shrewd portrayer of stories and characters were cemented in 2008 with his daring restructure of Shout! The Legend of Johnny O’Keefe and again last year when he broke Noosa’s box office record with Influence. The quality of the sell-out season was witnessed in the audience by playright David Williamson, who testified the production was a “bold and brilliant interpretation”. But two years ago, Sam turned what the Coast thought was theatre on its head. The then nightclub manager spied local business mogul Walter Iezzi enjoying a coffee at E1 Restaurant and convinced the prominent entrepreneur to turn a neighbouring empty old surf shop into a stage. “We set up a makeshift 90-seat theatre, with curtains, atmosphere and proper stage lighting in this empty shop and it went like wildfire.
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We put flyers about the show out to all the high-rise buildings and we sold out every performance,” Sam says proudly, his brown eyes twinkling. “I was told from the restaurateur later on that for weeks and weeks everyone kept ringing wanting to see the show and wanting to check it out.” The show was Erotique, a live, nude, theatrically sensual production which focuses on themes of homosexuality, rape and abuse as well as the raw emotions they invoke such as lust, love and rapture. By pure coincidence, in the following 12 months Sunshine Coast audiences spent one million dollars on purchasing tickets to amateur theatre company productions. The search for a world outside tired nightclubs was building momentum.
The intent behind our work is not to titillate, the intent behind our work is to be entertainment in a positive way.” It’s a difficult life on the stage, explains Sam, who also traded in his clubbing days to build his own performing arts company, XS Entertainment, with wife Xanthe. But it remains an ongoing battle because of a “culturally inept” area whose status he blames on local government. “I would say our local government has a fairly heavy hand in that. You look back in the ‘80s when places like the civic centres were built. There hasn’t really been any advancement in cultural infrastructure for a long time. There are a great number of artists in the area, but because we’ve always managed to survive there hasn’t been a need to support,” he explains.
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If only the bank could come to you… Done. Day or night, any time of the week, as your Mortgage Innovation Manager, Michelle can drop by your home or work place. Whatever is easiest for you. With a thorough knowledge of many types of loans, Michelle can help you find one that suits you best. SAM COWARD
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Will the passion of our thespians then end in a catastrophic finale? “Unfortunately, I don’t think so. I say unfortunately because maybe if we did then people would get worried about it and want it back. It then becomes a koala. You need to preserve it.” And there he is, back in ‘Coward’s perennial glory’ of pushing boundaries, unapologetically, just like in 2008. National headlines descended on Caloundra when he staged a lesbian kiss in a $200,000 council-commissioned production of acclaimed yet benign homegrown musical Shout. The kiss was reluctantly cut on council direction and order was restored, though not without some cheeky Coward-ish embellishments. Sam and wife, renowned theatre critic Xanthe Coward, this year celebrate 10 years of marriage. They met, where else but on stage, at Buderim’s BATS Theatre in anti-fairytale production Into the Woods. Sam is equally besotted by five-year-old daughter Poppy, whose candour already resembles that of her larger-than-life father. “Daddy [Sam] has put on 36 kilos in a relatively short time. So we’re out walking and Poppy says to me, ‘Daddy, why are you walking so fast?’ and I said, ‘Daddy is trying to lose weight.’ She’s thought about it for a moment and said, ‘Walk faster Daddy’.” When Erotique returns to the Sunshine Coast stage later this month, it comes with the endorsement of key Australian industry stakeholders after conquering the Sydney Fringe Festival last year. “It was the intention of the piece to create high level entertainment. Sensuality is exciting. Eroticism is exciting,” he says, matter-of-factly. “We’re stoked to be a part of the Noosa Longweekend, which is known among the industry as one of the grooviest, sexiest festivals to be a part of and there are people all over the country of every level of professionalism who are also pretty excited to be a part of the Longweekend.” Sam becomes surprisingly tight-lipped about what lies ahead, but the return of that twinkle in his eye forewarns that not only is anything possible with Sam, but it is likely to already be in production. “Being on the stage is not like an engineering industry where you get your degree, you work your way up and then you are a master. It doesn’t matter about your skill or qualifications. There’s a whole lot of luck involved in our industry. It’s like buying a Quick Pick every time you step on stage. It still doesn’t guarantee you’ll make it. It just means you’ve got a better chance.” Erotique will be performed from June 21 to June 23 as part of the Noosa Longweekend festival. Tickets can be purchased at www. noosalongweekend.com or from The J box office by phoning 5455 4455.
june 2012
• An investment loan to expand your property portfolio • Finance your construction or renovations • Review your existing home loan to make sure you are getting the best deal. Get started with a no obligation Financial Health Check with Michelle to uncover ways to help you save money and make your Banking more convenient. Talk to Michelle Love, your Mortgage Innovation Manager today to arrange a time and place which suits you. We come to you.
Michelle Love Mortgage Innovation Manager
FIND OUT MORE: CALL
VISIT
Michelle Love 0400 862 908
michelle.love@cba.com.au
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STAY CONNECTED
Important information: Mortgage Innovation Manager authorised representative of the Commonwealth Bank. Applications for finance are subject to the Bank’s normal credit approval. Full terms and conditions will be included in the Bank’s loan offer. Fees and charges are payable. Commonwealth Bank of Australia ABN 48 123 123 124. Australian credit licence 234945
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success
words angela bueti ll photography ben connolly, velocity images
What makes someone dig in and work tirelessly against the odds to make their goals a reality while others seem to flounder in the fray? Brendon Levenson, founder and director of Australia’s fastest growing franchise, Jetts Fitness, tells Angela Bueti how he is making it happen, and he also shares his hopes about inspiring others to do the same.
brendon levenson
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rendon Levenson, founder and director of Jetts Fitness, is what you’d expect on the outside – a fit and healthy young guy full of energy. He does own a few gyms, after all. Just as impressive is what lies beneath – a brilliant business mind and deep desire to make a difference by helping others to reach their own business dreams. It’s clear upon first meeting that the unassuming 32-year-old is driven, focussed and tenacious. He’s not that keen on the bandied around word ‘entrepreneur’, but there’s no denying it’s a fitting description as he was recently shortlisted for the prestigious Ernst and Young Entrepreneur of the Year Awards. Since opening the first Jetts Fitness on the Gold Coast in 2007, the chain has experienced phenomenal growth, now with a string of 165 franchises across Australia and New Zealand. This year they were named in the top spot in BRWs Fast Franchises and the business will exceed $80 million in system-wide turnover this financial year. Brendon reveals their goal is to reach 350 franchises with further international expansion on the cards. It might look like Brendon has had a dream run over the past five years, but success hasn’t come without hard work and sacrifice, also spurred on by a less than privileged upbringing. “My mother had zero support from my father who shot off when she fell pregnant at 20. We spent my first 10 years bouncing from house to house, mostly housing commission, and spent some time in a women’s refuge,” he says.
used to hand out keys to members, enabling them to train at their leisure. “We had to take back the keys and change the locks as there was no insurance or procedures in place. I quickly bore the brunt of some unhappy members!” Brendon laughs. After renovating the gym, Brendon and Cristy relocated into a new, bigger facility, taking the “bells and whistles” approach with an array of classes, state-off-the-art amenities and crèche facilities, however, six months in Brendon started to observe some interesting feedback. “My research showed that members enjoyed the new equipment and facility, but loved the personalised approach of the smaller club. We also had to increase prices by 50 per cent to cover our higher overheads and introduce long-term contracts to ensure our cash flow. We had increased the facilities at the new gym but decreased the value proposition,” he says. “We sold everything we had and lived with Cristy’s parents at Bateman’s Bay so we could save money and focus on developing the business model,” Brendon says. After 10 weeks of planning and what Brendon terms a “neurological reset”, the plan was conceived and they relocated to the Gold Coast eight months before opening their first Jetts in 2007. It was a move that paid off as patrons embraced the idea of a 24-hour gym with low fees and no long-term contracts. From there, he rolled out the franchise model, opening another five in Queensland and Western Australia before moving back to the Sunshine Coast in 2008. “I am proud that our business has grown from the Sunshine Coast. There are so many talented people here. Ninety per cent of our team
My mother had zero support from my father who shot off when she fell pregnant at 20. We spent my first 10 years bouncing from house to house, mostly housing commission and spent some time in a women’s refuge.” Brendon’s now step-father came into their life and they moved to the Sunshine Coast. It is here he started to find his feet. “Having a father figure and some stability helped me to grow into my skin,” he says. “My step-father ran a few businesses in cleaning and lawn mowing and he would come home filthy and tell me ‘make sure you work for yourself and don’t follow the herd’. That re-iteration created the mentality to do something for myself and to go against the grain,” Brendon says. After two years of university, studying business and accounting, Brendon wasn’t getting out of it what he wanted. He worked for a few years until taking a fitness instructor’s course where he was able to bridge the two real passions in his life; fitness and business. “It was my ‘Eureka moment’,” Brendon says. Not long after, in 2003, Brendon met his now wife Cristy, and in 2004, the pair bought their first gym. “We purchased Muscle Beach Gym in Marcoola when it was run down, but it worked because it was such a simple business and it had the advantage of low overheads with no competition. All it needed was a bit of love and to evolve with the market,” he says. It was here the seed was sown for a 24-hour concept – the previous owner
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is from the Coast and they are every part of our success,” he says. Brendon’s business and personal philosophy is to open the door for people, showing them what is possible. “One staff member moved from administration into a leading management role; a school teacher became our franchise manager and also opened a club, and our second staff member who joined us in administration is now the general manager of New Zealand,” he says. “It’s about creating opportunities for people in ways that add value to their lives.” Brendon has taken a step back from the business to develop a vision for how he can make a bigger difference in peoples’ lives. “Right now I am taking time to focus on ways to help people understand their potential and get a grasp on what is possible. Seven years ago Cristy and I had $1000 in the bank and an idea to buy an old gym – it’s amazing what can be achieved when you take that first step. Sometimes people just need a little direction. It’s about helping people break the mould,” he says. It’s early days in terms of the concept’s development, but as with the vision for Jetts, there’s little doubt the dream will be big!
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ladies at lunch
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“Who you know might get you there but it’s what you know that keeps you there.” natasha marshall
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“It’s so important in business to work out who you should know! Experience is the only thing that will help you determine that.” felicity white
1. Crackled organic pork belly with seared scallops 2. felicity white 3. natasha marshall 4. natalie martin-booker 5. tsu shan [suzanne] chambers 6. sandra wills
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ladies at lunch
words ingrid nelson ll photography alicia aberley ll sponsored by wealthways and boq maroochydore
ll venue wild rocket @ misty’s, montville
We’ve all heard the saying ‘it’s not what you know it’s who you know’, but just how much truth is there to this age-old adage when it comes to business? Ingrid Nelson caught up with a group of successful business women to find out how much of their success they attribute to knowing the ‘right’ people. Is being a skilled networker critical for opening the right doors? Ingrid and the girls had fun with this divisive topic over a delicious lunch at Wild Rocket @ Misty’s.
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lmost all of us can think of a time in our lives when knowing the right person or being connected with someone through a friend or acquaintance helped open doors for us that otherwise would have remained firmly closed. Sometimes, no matter how skilled we are or how much knowledge we have, it’s just not enough without the right connections. Times have changed too. Gone are the days when showing up to a meeting and exchanging a business card or two was all that was involved. The explosion of social media and business networking sites have made making the right connections even more accessible and have become a vital part of running a successful business today. It’s tough out there in business – no doubt about it – and no one knows the value of networking and being connected with the right people more than those who are at the coalface. Which leads me to the fabulous bunch of successful ladies I had the pleasure of lunching with recently. All successful in their own fields, they are more than qualified to offer opinions. Joining me at Wild Rocket @ Misty’s was co-host Sandra Wills, owner of Wealthways Financial Planning. Born and raised on the Sunshine Coast, Sandra is a true local who has been at the forefront of business for many years. Our fabulous guests included Natalie Martin-Booker, owner / director of Right Advice Financial Services and glamorous mum to a seven-month-old son; bubbly ex-New Zealander Natasha Marshall, who moved to the Sunshine Coast some four years ago with her two daughters (one of who she proudly tells me has become school captain this year) and runs her own residential cleaning company, Style Marshall, and Tsu Shan Chambers, health professional and mum of two who created her home-based health business Yin Health a few years ago and has successfully grown it to be the thriving venture it is today. Last but not least, the lovely Felicity White, who successfully juggles being mother to two gorgeous kids along with her busy role as executive relationship manager at Ellerfield Financial Planning also joined us.
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profile: Ladies, you are all successful business women – how important is who you know in business today? natasha: Who you know might get you there, but it’s what you know that keeps you there. Who you know can open some doors, definitely, but you need to have the knowledge base to back it up otherwise you are going to fail. natalie: I think it’s both. You do need to know what you are talking about but who you know definitely opens doors for you. sandra: Fundamentally, it’s what you know first, but I also agree with Natalie, you have to build relationships with people. Your reputation is also very important and part of your reputation is your knowledge base and having a lot of experience. That’s what will keep you in business for a long time. felicity: I think it’s so important in business to work out who you should know! Experience is the only thing that will help you determine that. By the time you are 40 you should have met one of everything! profile: Speaking of getting to know the right people, is there a formula to successful networking? natalie: You have to know what you’re talking about but you also have to be able to speak to people. You can’t just be a technician and not have any people skills. I think people who are successful in their fields are the ones who have both skill sets. natasha: Some people you meet are socially retarded. Let’s be honest, all of us just got a mental picture of someone we know right? It doesn’t matter how much of a knowledge base they have because they don’t have the ability to connect. Even if you are incredible at what you do, your business might not thrive because you don’t have the people skills to support your knowledge base. tsu shan: I think it’s all about remembering little details about people because it shows you actually care to remember it. natasha: It’s about making an emotional connection with someone. I have been to some networking events where you leave feeling a bit cold
and prickly because your exchanges haven’t been great. It’s nice when you connect with someone and it’s warm and fuzzy! felicity: On the other side of the coin, I hate when you are talking to someone and you realise they have got what they need and then they start talking over your shoulder, looking for the next target. I think people get tired of everyone having an agenda. sandra: One of the most important things is to remember names and faces – that helps a lot! profile: The definition of networking has changed so much with the explosion of social media – has Facebook, Twitter and other social networking sites helped you to make the right connections? natalie: I have my Facebook business page linked to my website, so all I need to do to keep my website up to date is to put something on my Facebook page, so it’s great in terms of getting people connected. tsu shan: Facebook has definitely helped our business. A lot of stuff is happening in health all the time. We strategically update our Facebook entries and link it to Twitter. We get lots of last minute bookings through Facebook because people are on there all the time and it is just another way of spiking their interest. Then people share or forward and it goes viral – it helps a lot. natasha: I have to be careful how much time I spend on Facebook. For me, Facebook is just about getting my name out there so it’s in people’s mind. profile: Do you think women are better networkers than men? natalie: I really enjoy networking. I love meeting people and finding out what makes them tick. It is an advantage for me but I don’t know whether that’s a gender thing or a me thing! sandra: My husband is the world’s best networker – he’s not a social butterfly but it’s just that he’s got mates everywhere! natalie: I think men are naturally good networkers. Their relationships are often not as intimate or deep as women’s but they tend to be good at just talking to people at the drop of a hat. profilemagazine
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“It’s all about going that extra mile in business. When I’ve sucked it up and pushed myself when I’m flat, that is when it always seems to happen.” FELICITY WHITE our lunching ladies (left to right) natasha, natalie, tsu shan, ingrid, felicity and sandra
natasha: I don’t think gender matters when it comes to networking, if you love what you are doing people pick up on that. People know if you’re passionate. profile: How did you get started in your business, how much of it was who you knew? natasha: I knew no one when I came here from New Zealand, so it wasn’t who I knew in the beginning. natalie: But then it could be the opposite because you had to meet lots of people to get going, so you can look at it both ways. tsu shan: I started my business at home by inviting speakers to my mother’s group and then it just grew with people wanting to be part of what I was creating. So yes, it’s both what you know and who you know. You have to have your contacts and you have to know your business. natalie: In terms of marketing spend, networking is a very effective bang for your buck. tsu shan: It also depends on the phase of your business – if you are starting a new business with no database, you need the advertising to get it out there, but then to grow it organically; it’s word of mouth. We advertise occasionally to draw new people who might not know about us. felicity: Networking and word of mouth is critical, advertising is more a branding exercise. natasha: What I found unexpected from networking is the amount I have gained from listening to other people and the amount of people willing to offer advice. profile: Have any of you had a major breakthrough through a contact or someone you knew? felicity: We have just secured a major three-year contract to supply planning advice to a major company in the mining and resource sector because of knowing someone who got us connected. We probably wouldn’t have been on the shortlist for the tender if it wasn’t for that. natalie: I have had lots of little breakthroughs through people I have met. I think of everyone I meet as a potential client. 22
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felicity: You never know what can come from things. I hit the ground cold when I first came to the Sunshine Coast. I didn’t know anyone except one of my mother’s friends who knew me when I was seven! I have gone on to make some wonderful friends, you develop a real respect for each other in business. It’s what the Sunny Coast is all about, you would find it hard to find that in big metropolitan cities. profile: Final thoughts ladies? natalie: I think part of being successful in business is not only who you know but it’s having a natural affinity for people and taking a general interest in them. But there is also a science to it – things like getting the guest list in advance for networking events, sorting out who you want to meet and then following up, all the things I never do! felicity: We all have children and it’s easy sometimes to put the tracky pants on and go home at the end of a busy day. It’s all about going that extra mile in business. When I’ve sucked it up and pushed myself when I’m flat, that is when it always seems to happen. natasha: No matter who you know or what you know, it’s tough some days and you have to just get on with it. So after much discussion (and digression to many other wonderful topics us girls love to talk about such as childbirth and finding a balance between work and home life) the general consensus among the ladies was – in business it is definitely both who you know and what you know that ultimately leads to success. Not only do you have to be at the top of your game in your respective field, you need to have a wealth of experience behind you and be connected to the right people! Just as well these lovely inspirational ladies tick all the boxes and what a pleasure it was finding out more about them and what makes them tick.
WILD ROCKET @ MISTY’S, MONTVILLE Nestled along the main street of beautiful Montville, Wild Rocket @ Misty’s is somewhat iconic. Housed in a gorgeous historical building that was once a general store, it exudes a feeling of warmth and charm from a bygone era. From the moment you enter the quaint restaurant, you can’t help but be swept up in its magical ambience. Chef and owner Peter Brettell, and wife Belinda are passionate about sourcing the freshest local produce where possible, and it shows. It’s no wonder they are so popular with both locals and visitors alike. We kicked off with a beautiful sharing plate of tempura soft shell crab with wasabi mayo and wakimi and steamed pork and prawn wonton with spicy green paw paw salad. Every morsel was an explosion of flavour. Next we were treated to a choice of char grilled swordfish with chickpea falafel, baba ganoush, wilted spinach and harissa or crackled organic pork belly with seared scallop, sauteed potatoes, cauliflower puree, apple compote and silver beet. Dessert was a highlight. In fact the only time I recall our conversation coming to a sudden halt was when the delightful trio arrived (only sounds of oohh and ahh could be heard!). Beautifully presented, it included a meltin-your-mouth crème brulee, silky smooth chocolate fondant and saffron poached pear with sesame tuile – divine. From start to finish, our dining experience was first class. Wonderful food, attentive service and intimate ambience – Wild Rocket @ Misty’s has a winning combination. 142 Main Street, Montville 5478 5560 www.wildrocketfood.com.au
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Immanuel Lutheran College At Immanuel, our programs aim to create young men and women of integrity and compassion. Consider for a moment what Immanuel can offer you and your family: • • • • •
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www.immanuel.qld.edu.au 126-142 Wises Road, Buderim, QLD 4556 T: 07 5477 3441 E: dabineti@immanuel.qld.edu.au
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june 2012
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milestones
ll photography ben connolly, velocity images
laurie clarke
Life changing milestone 1: Moving to Melbourne from Sydney in 1988 I was seconded from the bank where I worked. The posting was for 12 months but I ended up staying 19 years. At the time Melbourne was in the depths of financial crisis and despair. Love him or hate him, Jeff Kennett re-built its spirit. It became, and still is, a vibrant and stylish city in which to live. I learnt a lot in Melbourne – including that big changes generally can only be achieved when the majority of people accept there is a genuine and immediate crisis. Aussies are too laid-back to mobilise in a large scale otherwise. But when we do, we can do anything. Life changing milestone 2: Meeting my wife, Debbie I had been divorced for a few years (and not looking) when Debbie came into my life. It was at a bank ball and my boss asked me to look after the representative of the charity we were supporting. I thought I had drawn the short straw – but in swept Deb. Who could resist a gorgeous woman in an evening gown with a big cheque under her arm – every banker’s dream? All I can say is that she chased me and she got me. Deb is driven, determined, fast-thinking, resilient, personable and able to relate to all types of people – meeting her was the luckiest day of my life. We flew up from Melbourne and were married on Level 10 of M1 – little did we know that within two years we would own a business not 50 metres away! Deb is a Queenslander, and while we had some great times living in inner Melbourne, I always had a feeling (especially in winter) that she would get me up here at some stage. Life changing milestone 3: Kids, and more kids! I had two girls from my first marriage and was not planning any more. But, understandably, Debbie wanted some of our own. So I submitted myself to a reverse vasectomy (much more difficult than the original snip and with no guarantees of success). Within four months Deb was pregnant with Adison (now five, red-haired, feisty and whip smart). She was our miracle baby. 24
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Laurie Clarke is joint owner / manager of Bank of Queensland Maroochydore, with his wife Debbie. Armed with a wealth of banking and business experience, the dedicated couple moved to the Sunshine Coast from Melbourne five years ago and have had enormous success with their Maroochydore branch. Laurie attributes their awardwinning success to their high level of personal service, and says owning their own branch has given them much better empathy and insight into their customers’ financial goals and challenges. Profile caught up with Laurie to find out some of the milestones that have led to his success.
We are older parents, and her sisters are much older, so it was important to us that Adi had a sibling nearer her age. Having a lot of fun trying, but no luck with a pregnancy, we turned to IVF. On our fifth and last try, we struck gold with James and Sofia. Now 12 months old, they have turned our lives on our ears. We have a system now – sort of – but life is never dull, that’s for sure. Life changing milestone 4: Moving to the Sunshine Coast in 2007 Back in Melbourne, our perfect life was not perfect any more. Debbie was back at work within four months of Adi’s birth and we were both working 12-hour days in demanding jobs, plus my two girls had moved four hours away to South Eastern Victoria. I was disillusioned with my work. The guys I had worked closely with for a number of years had moved on, and the constant grind of restructuring and ever-increasing sales targets had taken its toll. I always said if I had three months of not enjoying going to work, I would leave. It took 30 years, but it eventually happened and so I left. Deb’s roots are on the Gold Coast but I didn’t really like it, so we decided to settle on the Sunshine Coast. It took a few years to settle, but it feels like home now and is our kind of place. It has some of the smartest people I have ever met and provides a lot of opportunities to make a difference that you don’t often get in big cities. Life changing milestone 5: Buying a bank We wanted to run our own business and banking is what I know (and love). Debbie has owned her own business before, so she adds the other vital ingredients. Excelling at the technical aspects of a business isn’t enough to make it work. We do banking our way. We know the pressure of red tape and after-hours administration. Looking after people’s money is a privilege and has to be respected. Confidentiality and trust is at the centre of everything we do. Debbie and I are just about to roll over into our second five-year franchise term so clients can be assured they will continue to deal with the same people for the long-term. profilemag.com.au
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business
tips to reduce cash flow crisis with Debbie Riddiford Last month I brought you some tips on keeping your cash flow under control – here are another six. Pay your creditors strategically. Take advantage of credit terms and prioritise payments according to the consequences involved in going overdue. Take advantage of the maximum allowable time (60 to 90 days) to pay your suppliers. Think of it as an interest-free line of credit that gives you more time to collect accounts receivable without spending money on short-term credit lines. Wages, taxes and direct debits are priority for on-time payment. Key suppliers may be prepared to wait a while to keep your business. Don’t pay early just to get a discounted price unless getting the discount is better than being without the cash. However, should you be in a situation where you are finding it hard to make payments, let your creditors know. They might be able to set up a payment arrangement.
Plan for the future. Be aware of when lean times are approaching and plan accordingly. Avoid funding major purchases from your working capital unless you are sure you have the cash to cover it. This is why it is important to be monitoring your projected cash flow against your actual cash flow records. Get finance products working to your benefit. Overdrafts, lease facilities and cashflow funding products can all be excellent tools to help match your cash supply with planned outlays. Even the business credit card can be a good way to ease the squeeze as long as you are sure the debt can be paid before interest kicks in. Remember what they say about banks. They’ll lend you money only if you can prove you don’t need it. Outside investors will sense your plight and demand onerous terms. This is a time to get creative. Key customers might be able to assist by advancing money to undertake a new product or pre-paying for products in anticipation of future demand.
Don’t incur tax and other statutory penalties. Save yourself the money and the stress! The ATO is taking a tough stance on outstanding debts. Keep your hands out of the till. Make cash drawings for personal purposes according to conservative cash flow forecasts. Now what? Take action! Going through these steps should have given you some ideas of where you can delay payment, speed collections or find additional cash. Make the calls, send the e-mails, write the letters. Then get back to working on your business, making it the success you know it can be. Remember communication is the key – keep in touch with debtors, creditors, financiers and your accountant. PJT Accountants & Business Advisors 5413 9300 www.pjtaccountants.com.au
Sharing your journey for life
Sunshine Coast Fertility Specialists: Dr George Bogiatzis, Nr Denise Donati, Dr Rebecca Matthews (Scientific Director), Dr Kirsten Morrow, Dr James Orford (Medical Director)
For more information visit our website www.fssc.com.au or call 1300 FERTILIY (337 845) for a brochure today.
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business
property market on the move with Chris Childs Ever wondered about this constant talk of the RBA and cash rate rises and falls? Property investors may be buoyed by future rate cuts, however, despite what the mainstream media want you to believe, a steady cash rate isn’t the end of the world when it comes to planning a property investment. What most investors and property owners don’t realise is that instead of waiting and hoping for an interest rate cut, they should actually be hoping for a rise. Sounds strange? When the economy is struggling, the RBA and government look at stimulating the economy with rate cuts and increased government spending. When it is strong and growing, the RBA increases rates to curb spending and inflation. Anyone with a property or property portfolio who also has the right finance structure set up for their mortgages should look forward to increased interest rates, as it comes at the same time as property growth. This increases wealth much more than the cost of a percentage point in interest rates.
As the Australian economy remains one of the strongest in the world, our property market has continued to hold its value. While the share market is constantly battered by global financial difficulties, we haven’t seen a negative flow-on effect on employment or property markets in Australia. This is great news for investors as it gives them the confidence to return to the market.
So enjoy the fact that we have a strong economy and we have to pay interest on our loans. The alternative is to be like America and Europe, where people pay nil interest on their mortgages and don’t have the benefit of a strong economic future. Think Money Pty Ltd 0419 744 193 www.thinkmoney.com.au
If the rate has held, we can celebrate because it shows that the economy and property is strong and on the rise. If it has decreased by a point or two, it means there is still nervousness in the marketplace. Think about rises and falls in this way and you will have a better handle on what each movement in the market means. Residential land sales are a leading indicator of the property market as a whole. With sales volumes slowly but surely on the rise over three consecutive quarters, this is a sign that the property market is gaining momentum.
Enquire about our Alpha Tykes Program today
june 2012
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bridging loans ... be prepared with Linda Ireland Planning to become a landlord and build an investment portfolio from bricks and mortar? Sunshine Coast residents who are ready financially may discover now is the ideal time to take hold of purchasing opportunities. Making an informed purchase decision will make a difference to your long-term investment growth strategy. Buying where healthy capital growth is attainable is a great place to begin. Determine if the property has some or all of the features that are high on a renter’s ‘wish list’ and if the forecast rental income is solid. Is the property near parks, schools, shops, amenities, car parking? Are any major infrastructure projects planned for the area? What are other similar properties in the same area renting for? When it comes to preparing a budget for your investment property purchase, take into account the best and the worst of times.
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Have you budgeted for fluctuating interest rates, changes in income, the likelihood of rental vacancy, agent fees, repairs and maintenance? You may wish to seek advice from a qualified accountant and / or financial planner who can inform you of any potential tax savings to be made from your investment property plan. Remember though, you will still need to budget accordingly and make up any shortfalls throughout the year. There is a range of property loan products to weigh up against your financial situation and investment portfolio strategy. You will probably be asking yourself, ‘interest only’ or ‘principal and interest’ loan? Fixed or variable rate or perhaps a split? Which features are needed? Cash deposit and / or equity? A good mortgage broker will help you compare home loans from a wide range of lenders and guide you through narrowing it down to one suited to your requirements.
Next, get your paperwork organised, including record of your income, assets, liabilities and expenses. At this stage it is a good idea to apply for loan pre-approval so you can shop with confidence, with a clear sense of knowing what you can afford. Property is often a terrific investment growth strategy if wise decisions are made early and all pros and cons are understood. If you research the property market thoroughly, have a long-term strategy in mind and are informed about finance options, it will see you in a better position. Mortgage Choice 5476 9333 linda.ireland@mortgagechoice.com.au
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business
why buy a franchise business? with Linda Harley I often hear concerns from buyers looking for a business that they will not consider buying a franchise due to the complexity of the franchise agreement and royalty fees. Having personally owned a franchise and sold many others, I believe these concerns should be considered alongside the benefits of owning a franchise business which are: Proven business model: Franchised businesses typically have a proven track record of success. Provided you follow the franchisor’s business model and operating procedures, you can have confidence the business will be successful. Trusted brand: When buying a franchise you are investing in an already recognisable brand. Unlike other small business owners who have to build recognition and a reputation, your business is likely to already be nationally-known and recognised, generating more clients as a result. Higher success rate: The failure rate of franchised business is significantly lower
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than non-franchised small business ventures. Purchasing a proven, successful franchise usually offers more security than a non-franchised businesses. Easier bank finance: Getting financed for a franchise business loan is generally easier than it would be if you were starting an independent business. Banks know the lower risk involved in a franchise investment and are therefore more willing to lend more on these business ventures. Independence: Some people believe they lose their autonomy when they join a franchise. Although the franchise has rules and guidelines, these are designed to help you be successful. You will still maintain the independence of owning your own business and the management decisions that come with daily operations.
also have ongoing support in a number of areas such as human resources and employment issues, benchmarking performance, improving operational procedures and sales and marketing advice from within the group. Market value: Last but not least, when it comes time to sell your franchise, the market value will generally be higher than that of an independent business. This is based on the perceived lower risk of failure and security of a recognised business brand and business model. When buying your next business, do not dismiss investing in a franchise until you have explored all of the advantages it has to offer. Savvy Business Sales 0488 103 310 linda@savvybusiness.com.au
Full support: With most new independent businesses, the only way to learn about your business and how to expand is through trial and error. With the franchise, you will not only receive thorough training from the franchisor, but you will
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la balsa feature
smooth sailing for your business ll photography lyndon pasztor
On 5 November 1970, a raft carrying four people arrived in Mooloolaba after completing a six- month crossing of the Pacific Ocean (the longest voyage of its type known in history until that point). This raft was La Balsa.
La Balsa was the first primitive raft made with natural materials that had departed from South America and crossed the Pacific Ocean in modern times. La Balsa’s primary expedition objective was to make it to Australia.
Designed using drawings made of similar rafts seen by Spanish sailors far away from the coasts of South America during the 16th century, La Balsa was constructed without using iron, brass, steel or any other modern material. As she was made of carefully selected female balsa tree trunks, with a square canvas sail supported by two hardwood masts she had excellent buoyancy. La Balsa became very popular in Australia. She has seen more of Australia than her crew ever did. A few weeks after her arrival, she was mounted on a truck and sent to be
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displayed in Brisbane, Sydney, Melbourne and Adelaide, before being returned to Spain where her captain was born. Hundreds of thousands of people saw her. Mal Pratt of Pratt Property has remained in contact with one of the original crew members and was granted permission to name the La Balsa building after their iconic raft. Inspired by the origin of La Balsa, Pratt Property aimed to design the perfect building to showcase the iconic expedition. La Balsa now enjoys being fondly recognised as the ‘business heart of the Sunshine Coast’.
Home to an exciting mix of retail tenants – they are the perfect complement to the five stories of commercial offices above. As each floor has a different plan, La Balsa was able to perfectly capture the panoramic views this site has to offer. Boasting a showcase location at 45 Brisbane Road, La Balsa is just a stone’s throw away from world famous Mooloolaba Beach and the beautiful Mooloolaba Esplanade. In addition, La Balsa’s central location is only five minutes to the motorway and just 20 minutes to the Sunshine Coast Airport.
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briefcase
ll words ingrid nelson ll photography ben connolly, velocity images
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orn in Finland to European parents, Sunshine Coast photographer Katja Anton’s life has been anything but dull. Mother to seven-yearold son, Luca, and expecting baby number two, Katja grew up in Europe and attended an international school in Rome, where she developed a passion for travel and adventure. Having always had a love of cinematography and nature, Katja was lucky enough to land her dream job as a cinematographer with the BBC in the UK, where she worked for eight years making children’s wildlife conservation documentaries. She found herself photographing jaguars in the depths of the Amazon, gorillas in Africa and porcupines in Italy! Motherhood led Katja to change her life’s direction. She and her partner Sam (who has family in this part of the world) decided to settle on the Sunshine Coast, after falling in love with the family-friendly lifestyle it affords. She now runs her own successful photography business, which allows her to follow her passion for creating beautiful images as well as spending
time with her growing family. Katja describes her photographic style as a combination of modern and classic, her varied media background makes her a versatile photographer, capable of capturing different genres from commercial advertisements to fashion to weddings and portraiture. “My style is so hard to put in a box, I guess it’s a combination of my European flair and artistic journalism background,” says Katja. What does she love most about being a photographer? “It makes you look at things from a different perspective, in a fresh way. It has taken me to places I would never have been. Being able to capture the beautiful and sometimes less beautiful, has broadened my view of the world and I love to share the amazing diversity that’s out there with others. There is beauty in everything, but not everyone sees it. I love working with people and I am genuinely interested in telling their stories and I think it shows in my images. There is passion in my images and I hope it’s evident in my work.”
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arryl Baldwin is a highly-skilled local graphic designer who has utilised his wealth of experience in the industry to create an innovative business that showcases his creative flair. After graduating from the Institute for Design Brisbane in 2000 with a Brisbane Art Director’s Award under his belt, Darryl’s stand-out work as a student was chosen for several real-life clients. Darryl joined a Gold Coast tourism publication as a graphic designer shortly after graduating, quickly moving through the ranks to the position of art director, and remained at the helm for almost seven years. A man of many talents, Darryl also turned his hand to starting an online clothing business, which gained national television exposure. Keen to move his career further, Darryl relocated to the Sunshine Coast. It was while working for Go Transit Advertising (outdoor bus advertising) that Darryl came up with the idea for his own wall-mural business – Wall Vision, based on the same concept as the vinyl adhesive advertising used on buses.
“I have been working in outdoor advertising for the past few years, namely buses, and that is where I had the inspiration to use the same concept but adapt it for commercial and residential purposes,” says Darryl. He explains Wall Vision can design and print almost any theme, layout or pattern for every room in the house, from living areas to kid’s bedrooms and even outdoor areas. “The possibilities are endless with what you can do with these prints,” adds Darryl. “If you have an outdoor wall you want to feature, for example, you can make it replicate brick, timber, stainless steel, leather or whatever texture, look and feel you desire. With a choice of more than 18 million high-quality images online, you won’t be stuck for ideas or you can choose your own special image.” When he is not working on his own business, Darryl continues to work as a freelance graphic designer for several Sunshine Coast clients.
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sunshine coast council promotion
a safe bet Clare Chalk is a highly qualified industrial relations consultant with BestHR. Holding a masters degree in industrial relations and qualifications in human resources, training and assessment, she has had many years experience in work health and safety (WHS). BestHR are offering free work health and safety consultations for Sunshine Coast businesses (funded by the Sunshine Coast Council Economic Development Department), including everything from understanding the new WHS laws and implications for your business and its employees, practical advice to assist with compliance with the new laws and useful references and resources. Clare outlines how she helps businesses with their work health and safety needs. Can you outline your role in helping businesses learn about work health and safety requirements? I refer to the vast amount of tools and resources that businesses can tap into at no expense to them. I make sure the business understands the new laws and what they mean for their business. Explanation is given regarding the new definitions and terminology and key changes from the old to new legislation. I also provide strategies and advice to assist the business and its officers with their duty of care as well as providing advice in relation to consultation, training, policies and procedure and work health and safety assessment. A basic analysis of the business and the areas that need to be addressed in terms of WHS is also provided. Any work, time or resources a business allocates to WHS is a step in the right direction. What are some of the tools you use? I work through a comprehensive WHS consultation tool checklist, which provides structure to the session as well as a great resource after the session for the business to refer to. I also leave the business with a generic office WHS checklist which provides guidance for new businesses and administration. Reference is provided to the Sunshine Coast Council Business Ezy website, which has many useful resources. What are some of the main health and safety mistakes you see business owners make? The most common mistake a business owner can make is the assumption that work health and safety does not apply to them because they are not in a high risk industry. Work health and safety applies to any person conducting a business and heavy penalties, including jail sentences, can apply. This approach is fraught with danger – ignorance is not a defence. Businesses that are working towards compliance sometimes miss the basics, it is amazing what can be achieved by having an independent person visit and look from the outside away from the busy day-to-day pressures and activities. What type of businesses are eligible? Small to medium size (approximately one-100 employees) business are eligible for the WHS consultations (includes sole traders and partnerships operating as a person conducting a business or undertaking (PCBU)).
CLARE CHALK Industrial Relations Consultant BestHR Phone Clare Chalk on 0431 774 084 or email: clare@besthr.com.au
FREE 1hr independent WH&S consultation
A local WH&S specialist has been appointed to meet with businesses, explain responsibilities and requirements of workplace health and safety and provide recommendations to help you comply. BOOK TODAY 0431 775 084 clare@besthr.com.au june 2012
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competition
ll photography ben connolly, velocity images
custom designed jewellery by mark cotterell
genine howard, mark cotterell and ben connolly
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here has been a buzz about town asking … ‘Who’s That Girl?’ If Facebook is anything to go by, this competition is hot property! Mark Cotterell – Master Jeweller along with partners Ben Connolly of Velocity Images and Profile Magazine have been inundated with questions and entries for the biggest competition to hit the Sunshine Coast in years. Just who will be the girl picked to be the Face of Mark Cotterell – Master Jeweller? Mark is on a quest to find a face for his beautiful jewellery creations and some of the Coast’s top businesses have joined the search. Profile Magazine are proud to announce the following businesses who have dedicated their time and services to this exciting competition; Pacific Motor Group, Eve Boutique and See Restaurant, Mooloolaba. The Face of Mark Cotterell – Master Jeweller will be treated like a queen and have the opportunity to feature in all Mark Cotterell – Master Jeweller’s main advertising over the next 12 months, she will have the honour of representing the brand at all the major Sunshine Coast events (clearly while dripping in the latest in diamonds), be photographed by top Coast photographer, Ben Connolly from Velocity Images, and be featured in Profile Magazine. And the sponsor pool has now grown … the entire prize is valued at more than $25,000!
The search is on for the Face of Mark Cotterell – Master Jeweller. This is an opportunity unlike any other: to become the ambassador of one of Australia’s top master jewellers and indulge in over $10,000 worth of jewels, photography portfolio and decadent nights out to some of the Coast’s top events. Profile Magazine asks, who’s that girl?
HOW TO ENTER Simply head to www.facebook/whosthatgirl? for all the details including downloading an entry form.
SO WHAT DOES ‘SHE’ WIN? The Face Mark Cotterell – Master Jeweller will be unveiled at a prestigious event in July 2012. Entries are now open to represent the brand and win; •• 12 month contract to be the ‘Face of Mark Cotterell – Master Jeweller’ •• Inclusion in all Mark Cotterell main advertising •• Exclusive rotating jewellery package to wear at designated events •• Evening gowns by Eve Boutique to wear at all events and photoshoots •• Use of luxury vehicles loaned by Pacific Motor Group (who’s brands include Land Rover and Volvo, including the stunning new Evoke series) •• Your own $10.000 exclusive, personally-designed and handmade Mark Cotterell – Master Jeweller jewellery package to keep. Yes it will be yours! •• Tickets to exclusive Sunshine Coast events to represent the brand •• A photography portfolio with Velocity Images valued at more than $6000 •• A feature story in an upcoming issue of Profile Magazine showcasing you to the Sunshine Coast community The winner will be showcased at a gala evening at See Restaurant, Mooloolaba Wharf in July – it is set to be a night of glamour, cocktails, music, fashion and dining. Tickets will be available from end June on Facebook. This is an amazing opportunity any girl would, well, kill for! Do you think you have the potential to be ‘the Face of Mark Cotterell – Master Jeweller? For the full entry criteria, head to the Facebook page; www.facebook/ whosthatgirl?
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june 2012
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MARAYKE JONKERS ENJOYS BICA BISTRO’S CHARRED SWEET CORN & CHILLI FRITTERS
marayke jonkers and alex lynn
first bite taste
ITAL
june 2012
URA ESTA IAN R
NT &
BAR
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Bu r m a
first bite tour
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june 2012
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Making gyozas with Dominique Rizzo
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profilemagazine first bite catch + cook
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cover story
... I just wouldn’t stop until I had 100 attend each meeting – I’d keep ringing people, faxing, coercing them to attend events ... I kept going as I wanted to educate and network connect them.”
ON COVER: Celena wears Studibaker Joanie dress, $329.00 and Linderella black diamante drop earrings $29 from Essential Style, Rovera Arcade, Cotton Tree, phone 5479 4785. Hush Puppies black patent Katie shoe, $130 from The Leather Shop, Rovera Arcade Cotton Tree, phone 5443 9816. THIS PAGE: CELENA WEARS VERILY CROSS MY HEART DRESS (ROAR), RRP $135. WWW.VERILY.COM.AU drake wing back chair, $1599 from freedom furniture, phone 5479 1444, www.freedom.com.au
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cover story
words alli grant ll photography ben connolly, velocity images ll makeup kylie-jane makeup artistry ll shoot styling genine howard
Celena Ross is a local woman known by many and respected by all. Known for her love, passion, energy and networking skills, “Cyclone Celena” recently stepped out of her comfort zone, leaving the security of the world of government to take on a new challenge, that of small business owner. Not only has Celena joined the ranks of small business owning women, but she has also created a niche for herself, that of ‘Nanpreneur’, as Alli Grant discovered.
I
am officially a mumpreneur. Didn’t mean to be. Didn’t plan to be. Just happened. Somewhere between leaving the security of my high-paying, power suit-wearing corporate gig and today, as I currently tap away on my keyboard (while wearing the world’s comfiest tracky dacks) at my kitchen table, I became a mumpreneur. Some four years ago we decided the timing was right for me to give the small business thing a go as we were planning on having a baby, but at the time, I didn’t realise I would end up labelled with this title. Small business woman? Yep. Mumpreneur? Didn’t think so. As a female small business owner who works from home and is also a mum, I do have a little more flexibility in my life. Unfortunately, the pressure on small business people is enormous, isn’t it? Especially in these tough economic times. Subsequently, I work like a mad-woman and find it impossible to clock off. Yes, I am my own worst enemy. Did you know that almost half of all home-based businesses (and one third of businesses operating from other locations) are owned by women? Women setting up businesses from home are the fastest growing sector of the Australian economy with 46 per cent of women running their business from home – a 20 per cent increase in five years. Women own 585,000 of the 1.9 million small businesses operating in Australia. You can bet your bottom dollar that the majority of these businesses are run by mums, just like me, with the motivation to do so stemming from a passion to ‘create a work-life balance’ by working for themselves. Sounds nice in theory, doesn’t it, but it is a tough gig. That said, I would certainly find it hard to go back to the corporate world. Earlier this year, Celena Ross joined the sisterhood of 585,000 women mentioned above and became a small business owner, leaving the safety of the corporate world that had been her domain for so long. While yes, she is a mum, she isn’t a mumpreneur. Nope. Celena has created her own niche and has given herself the title of nanpreneur – and it’s one she wears with pride! While many of us were motivated to jump the fence to Small Business Town when our babies were born, it june 2012
was the birth of Celena’s first grandchild that encouraged her to walk a new path and to finally do what people have been encouraging her to do for years ... work for herself, again. “Yes, finally I have a granddaughter, Madelyn! I’m absolutely over the moon to be a grandmother, finally,” Celena tells me, beaming with that special brand of pride that comes with the first grandchild. “I’ve got the cot, the pram, the bouncer ... the walls are covered in butterflies, flowers, baby birds and bunny rabbits. I am just so grateful that I have such a close bond with my kids. This [the birth of her granddaughter] was one of the reasons it was so important for me to leave work. I could have gone part-time, but I wanted to be there to enjoy this special time while Kathryn is on maternity leave. I am so happy to be the doting nanna!” It’s not all walks in the park and baby play dates for Celena. She’s clearly a woman who likes to fit a lot into her day and she has the kind of energy and zest for life that leaves the average person feeling a little exhausted. That’s coming from me – a self-confessed talker! Celena can talk me under the table, and that’s saying something. She’s full of life, animated and passionate about all she does. There’s a lot on the “stuff Celena Ross does” list, let me tell you. Celena is certainly rocking the nanpreneur tag and making it her own, and those who know her wouldn’t expect anything less. Incidentally, she almost had my story written for me before we’d even caught up to chat! Typical Celena, I quickly learn, and she has always had that inner drive and determination. “I actually left school before finishing year 11 – it was a bit of a tough time. I entered the workforce and worked in a legal office doing basic filing and photocopying, but within a short period of time they had me doing banking and title settlements and going to court for court date settings. I have always been capable of doing a multitude of things. I have a quick brain and a photographic memory,” Celena explains. “I worked in the taxation department before having David ... I couldn’t just sit still and file, so they gave me personnel work.” Celena clearly can’t sit still and I know the feeling. “Even before David [her son] 0came along I started to do volunteer work – producing a newsletter for
Networking has always been a win-win for me, and it has helped me to get new roles and further develop myself, and it helps with business to business connection ...”
‘Nanpreneur’ Celena Ross has left the security of the corporate world and joined the growing ranks of small-business-owning women, allowing her to juggle the two roles she loves most ... nana and networker!
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People always asked me, ‘why government?’ I guess the reason was that I could take on so many interesting roles, and I could reach, touch and influence so many.”
my husband’s work and taking on a role with the breastfeeding group in the area. When David was eight weeks old, I formed a playgroup with local mums.” Celena says her career “officially started” when she became involved in the creation of the Mount Street Neighbourhood house in her hometown of Glen Waverley (Victoria), where she took on the role of volunteer coordinator after a public meeting, with just a $50 grant – yep, $50. “This developed Celena the leader – I was a natural networker and coordinator and had been writing since I was about nine, so had a good relationship with the editor at the local paper. At 27 I received a Young Achievers Award for the work I did, but it took such a toll on me. I always give so much of myself.” Celena suffered from a nervous breakdown in her late 20’s, and also struggled with depression. “It certainly took me a few years to recover from the stress of having to run that neighbourhood house and from the ‘tall poppy syndrome’ that went with it,” she explains, adding that she gave herself six weeks to get it together before realising she had to take control. Celena lost weight and committed to learning “this new thing called word processing”, which took her just eight weeks (while the average person takes six months). From here, Celena worked her way up, from challenging role to challenging role, securing a gig at the local, newly constructed TAFE college. She was its fifth employee and, not surprisingly, managed to create a position for herself in marketing and promotions in no time at all. “I absolutely loved that job, but we often came up here for a holiday as my husband John’s sister lived up here. We always had this dream that we would move to Queensland, and when we heard about these things called management rights, we decided the timing was right to move up.” The couple bought management rights to a building in Maroochydore, where they stayed for three years before taking on relief manager roles around the Coast. After three years, although successful, the 24/7 nature of the beast took its toll. Realising that it was time to give up the management rights game, Celena did what she does best – created yet another new role. A small local women’s group needed a newsletter editor. This group is now the Sunshine Coast Business Women’s Network – Celena spent six and a half years as a volunteer coordinator and then president, leading it to become the powerhouse it is today. “They were getting only up to 40 to a meeting – I knew it wasn’t going to survive, so I came in and changed the name, format, moved the meetings to breakfast, looked for dynamic speakers, introduced the annual awards, created the first Business Women’s Expo and mentoring program and it worked! I developed committees matching women with the committee that would best help them grow their confidence and skills ...” Upon resigning as president, the network had more than 200 members and was regarded as one of the leading regional networks – what a feather in Celena’s cap! Next challenge? Celena was approached to take on a coordination role with Go Mooloolaba (the Mooloolaba Chamber of Commerce), while helping with the family’s
take-away business and playing mum to two kids. This is where Celena really established a name for herself as a networker, a go-getter, a doer who gets things done. “The chamber was small and needed new members and profile and I just wouldn’t stop until I had 100 attend each meeting – I’d keep ringing people, faxing, coercing them to attend events ... I kept going as I wanted to educate and network connect them. And then I decided to organise balls, golf days and the Great Debate, and this is how I built my network.” We chat about Celena’s ‘networking skills’ – clearly one of her strengths. She certainly lights up a room when she enters and knows how to connect with people. “Networking has always been a win-win for me, and it has helped me to get new roles and further develop myself, and it helps with business to business connection. I have built so many long-term friendships too! When I left these organisations I left behind a legacy, they know how to network because of me ... Ultimately, when someone assists you, you need to be prepared to assist others – particularly the generations coming through.” And her other strengths? “My ability to project my voice, from all that acting as a child, certainly has held me in good stead, especially as a celebrant (another feather in Celena’s cap). I can articulate what I want to say and everyone certainly hears it. I have been blessed with a clear mind and creative ideas ... and can think outside the box.” Soon it was time for Celena to find her feet in the worlds of government and economic development, starting out as a regional coordinator for the Office of Women’s Affairs, helping women get back into the workforce and with business issues, and moving onto several business development roles with Caloundra Council. Not one to walk down the path well-travelled, Celena again created a new role for herself – running business seminars, writing and producing business fact sheets and investment attraction video, before moving into a role with DEEDI. “Finally, I had found my niche. Seeing businesses one-on-one, running customer service and planning seminars, touching thousands of small businesses. I wanted to help people put actions in place that would make a real difference in their businesses.” Next – a role with TradeStart, helping businesses “dip their toes into the export market”. “I was always the go-to person.” Celena’s greatest challenge was yet to come. “Peter Beattie decided he wanted to build a dam, and six months into the project I was put into the market as a field officer, a job I did for three and a half years. It was the most difficult and challenging role, but also the most rewarding, although I did spend most of the time walking on egg shells. It was a community in conflict and turmoil, neighbours were pitted against neighbours, there was so much abuse and tears ... but I never took it personally, I knew I had to let them express themselves and vent. When the plan was scrapped rather suddenly, I found it difficult after three and a half years to just walk away. It was all very good and well for them to sit in Brisbane and say, ‘that contract has finished’, but it had been a part of my life for so long.” Down but not out, “Cyclone Celena” dusted herself off
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celena ross
and ended up in Cairns developing strategies for small business before being allocated the local ICT industry to support. “The next thing I was leading a slice of the Sunshine Coast Food Future’s Plan. I thought that was reward for my hard work as I often got to taste the yummy food and wine,” she jokes, before adding that it was around this time that Kathryn fell pregnant and she realised she wanted to step back a little to enjoy being a nanna and spend more time with her elderly mum. But simply ‘stepping back’ from her government role just wouldn’t do. “People always asked me, ‘Why government?’ I guess the reason was that I could take on so many interesting roles, and I could reach, touch and influence so many. I also knew that when I was ready to leave my network would be so established. It got to the point that I didn’t need to stay there any longer!” It was time for Celena to step away from the security of the government world and the peace of mind that comes with those regular pay cheques. My Business Doctor was born. “It made sense to share the knowledge and contacts I’ve got. I love seeing businesses one-on-one, helping them to get where they need to go. Even if successful, many small businesses hit a wall between the 18-month and three-year mark and they don’t know how to grow from there, or they grow too quickly. That’s where I can make a huge impact – I can draw on all those years and years of moving businesses forward.” Celena is all about providing advice and having impact but not in a formal, structured way. She is skilled at guiding small businesses and then connecting them with the right professionals. “Businesses come to me because of an issue – generally an underlying issue – so I give them a prescription for actions and refer them to a specialist. So, I’m a business doctor,” she explains, going on to tell me that the name came to her while she was in the shower. I think perhaps Celena has problems turning that brain of hers off. I know the feeling. We get back to the ‘working from home’ thing – such a different environment for someone who has spent so much time working for council and government departments. She agrees, and tells me it’s about planning. june 2012
There are four columns on her ‘to do’ list. One for My Business Doctor, one for Celena the celebrant, one for Celena the student (as she is currently studying for a certificate in training and assessment) and one for the “boring stuff” like paying bills, although she admits that John does most of the grocery shopping. Quickly, she realises there’s a column missing ... “I seem to need some white space over here for ‘fun Celena stuff’,” she jokes. She does acknowledge that while she is a force to be reckoned with, she wouldn’t be the success she is today without the incredible love of her family – John, David and Kathryn, who not only supported Celena but took on the role of ‘volunteers’ on many an occasion. “Dave said at times I was so busy it was like ‘take a number to talk to Mum’. They were really great – often roped in to folding newsletters, blowing up balloons, filling giveaway bags and working at events,” she proudly explains. So what does the future hold for Cyclone Celena Ross? “I want to develop a range of e-books and eventually master the blogging thing. A passive income would be great. And I want to become a funeral celebrant too. I actually became a celebrant for this reason, as my closest girlfriend died of a brain aneurism, so I want to provide a funeral with a difference for people, something that really represents them. Something that would suit entrepreneurial types I guess. Not sure when I will finally retire. When I do I will join the University of the Third Age and become their president, I think ... but I have my other passions too; art and jewellery,” Celena tells me, reminding me that aside from being celebrant, small business specialist and artist she is also a journalist, actress (her childhood dream) and event manager. Seriously, Celena makes me feel shy and retiring! For now, Celena is happy juggling her two greatest roles – that of small business owner (nanpreneur) and Nanna. While she gets a kick out of her work, is proud of the many, many business women who attribute their success to Celena, and is committed to continuing the growth of the My Business Doctor business, I have a feeling that seeing her little granddaughter smile is probably the highlight of her days. profilemagazine
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scbwn feature
The Sunshine Coast Business Women’s Network (SCBWN) is a dynamic force on the Coast. Boasting more than over 400 members and a plethora of knowledge, the network provides inspiration and connections for women in business. As an advocate of women in business, profile magazine is proud to highlight some of the talented SCBWN members in our quarterly feature. Enjoy meeting the members! For more information on the network and how you can join, head to www.scbwn.org.au.
PWA FINANCIAL
Leanne Zimmerman and Peta Grenfell Delivering on accounting solutions Not all accountants are the same. Rather than win awards, PWA Financial Group would rather win your respect. They pride themselves on providing comprehensive, ethical advice that is tailored to suit clients’ needs. They don’t subscribe to a cookie cutter approach and truly just want to assist their clients wherever possible. With more than 30 years’ experience on the Sunshine Coast and a loyal client base, this accounting practice has a proven track record. If you are looking for comprehensive advice, explained in easy to understand language, then you need to speak with PWA. They specialise in helping businesses achieve their potential. Being local business owners, they know what you are up against on a daily basis. PWA Financial Group is big enough to have a broad range of expertise available, yet small enough to offer personalised service. Whether you are just starting out, looking to expand or planning to exit your business, they can help. If your accountant is failing to deliver on promises, give PWA a call. They offer an obligation-free initial appointment to discuss how they can help you. Phone 5436 0300 www.pwafinancial.com.au
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carolans first national real estate
tamara wrigley Tamara Wrigley is a highly-skilled licensed real estate agent with a wealth of experience in the industry. Her dynamic business style and relationship skills have made her a well-respected and sought-after property professional. Tamara has created an exceptionally high level of service in property management and is committed to providing superior knowledge across all areas of residential management throughout the Sunshine Coast. Beginning her career as a trainee property manager at just 19 years of age, she progressed quickly through the ranks from managing small portfolios to large portfolios, managing property, training staff and owning and developing five offices. Her impressive list of recent achievements include Highest Number of Properties Under Management for Queensland 2011, Queensland Award for Administrator of the Year 2010 and National Award for Administrator of the Year 2010. Tamara currently owns and operates Carolans First National Real Estate in Nambour and employs a highly experienced team of professional property managers and sales agents. “When entrusting your property to Carolans First National you are assured it will be managed with the utmost professionalism and integrity,” says Tamara. Phone 5441 1344 tamara@carolans.net www.carolans.net
ROBYNgraphs photography
robyn hills Passionate about her craft, Sunshine Coast photographer Robyn Hills is all about creating beautiful images that are exciting and creative. Covering a range of diverse styles that include family portraits, glamour, boudoir, nudes, pregnancy and babies, Robyn prides herself on being able to capture the essence of her client’s personality, allowing their inner beauty to really shine through. “As a female photographer, I totally understand how a woman would like to look in a photograph – highlighting the parts we love and using shadows in all the right places,” says Robyn. Offering a full range of options including, colour, black and white, modern or classic, formal or casual, Robyn invites her clients to discuss ideas about the images and design to ensure they are entirely happy with the end result. “Planning for the portrait session is important so you get a result that you’re truly delighted with – something you’ll be proud to hang on the wall for many years,” she says. One of Robyn’s happy clients, Marianne, sums up her experience perfectly; “I get so much daily pleasure from my portraits. I am so pleased with them! I still look at them with awe and think is that really me?” Phone Robyn now to organise a time to chat about your ideas. Glamour and boudoir portraits make the perfect wedding anniversary gift, so plan ahead for that special date. Phone 5493 4455 info@ROBYNgraphs.com.au www.ROBYNgraphs.com.au profilemag.com.au
scbwn feature STEWART & ASSOCIATES
NAOMI DOYLE Licensed real estate agent Naomi Doyle has built a strong reputation for achieving exceptional results and delivering work to uncompromisingly high standards in a range of property sectors on the Sunshine Coast over the past 20 years. A natural communicator and networker, Naomi is ideally placed to connect buyers and sellers. She has an extensive contact base, both locally and throughout Queensland, established through active engagement with the community on many platforms. Her involvement as a member of the SCBWN (and she was a finalist for Corporate Business Women of the Year) for several years provides an understanding of local market trends and opportunities. On a personal level, Naomi interacts with local sporting and cultural groups and enjoys golf with family and friends. In property development, Naomi has co-directed joint ventures in commercial and residential projects. As such, she is conversant in dealing with local council in relation to planning issues of re-zoning and development, at one stage acting as an industry representative to state government in relation to changes to the building industry. Phone 0418 154 836 naomi@stewarttandy.com.au www.stewarttandy.com.au
june 2012
forest glen ORGANIC meats
jacqui roberts
secrets shhh ...
JANE MEREDITH
Forest Glen Organic Meats is a specialist Sunshine Coast butchery with an excellent reputation for providing a large range of the highest quality organic meats. Established for more than 10 years and gaining a following from local and long distant customers, the fully certified shop was purchased by Jacqui Roberts and her husband, Charlie, nearly two years ago. Working with a team of six butchers, the local couple is proud to offer certified organic and free-range meat to the public.
From modest beginnings in Noosa, Secrets has grown to be widely regarded as Australia’s leading fine and fashion jewellery retailer. Established in Hastings Street, Noosa, in April 2000, Secrets co-founder Jane Meredith said the business grew from a simple desire to make beautiful designer jewellery available to women from all walks of life.
“Our meat comes from fully accredited farms. This guarantees that no chemical pesticides or insecticides have been used by the growers. It also guarantees that the animals are antibiotic free, and never given any hormones or growth stimulants,” says Jacqui.
“I wanted to give women from all walks of life the opportunity to purchase fine jewellery without a massive price tag.”
Jacqui has found that with the ever expanding health issues confronting families today, more people are turning to organic products in an effort to prevent and treat disorders and illnesses.
“Working for a high-end diamond jeweller in the ‘90s, I came to realise that fine diamond jewellery was only available to a limited few,” says Jane.
Fortunately, developments in technology used to make diamond simulants enabled her dream to be fulfilled, and 12 years on, with 18 stores throughout Australia and New Zealand, the Secrets brand is widely recognised for its quality product and exceptional customer service.
“With delivery from Brisbane to Noosa, it makes eating organic meat a convenient and wise choice.”
Proud owner of Secrets Noosa Julie Godden says she still gets the same “buzz” from helping customers choose their ideal piece of jewellery as she did when the store first opened. The business ethos resonates well with customers who turn to Secrets for their bridal, anniversary and special occasions jewellery. Having introduced seasonal releases for the past two years, the concept of stunning, colourful statement pieces has been embraced by a widening audience of Secrets admirers!
Phone 5445 2912 www.forestglenorganicmeats.com.au
Phone 5448 0177 www.secrets-shhh.com/stores/noosa
“Organic meat is not only better for your health but it tastes the way meat should. This is undoubtedly the result of the animals roaming freely on pasture and eating grass, and the processed meat also being free of preservatives, contaminants and residues,” adds Jacqui.
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scbwn feature life bridge
lyn baird Lyn Baird is director of Life Bridge Counselling and Psychology Services. A highly qualified marriage and family therapist. Lyn is has been married for 25 years and is the mother of four children. She has a masters in counseling and a graduate diploma in business administration. Life Bridge has four psychologists and two counsellors who are all current members of their professional bodies. They also offer bulk-billed therapy for those under a Mental Health Care plan. Life Bridge Counselling and Psychology service provides training in partnership with Community Training Australia (CTA) – an approved VET provider helping eligible students to access help with fees for approved courses. There is no upfront tuition fee to join the program (permitted you are eligible). Payment can be deferred through the Commonwealth Government loan scheme (go to www.deewr.gov.au@vetfeehelp for more information). Offering students a positive life change, an opportunity to meet like-minded people and a chance to open doors to further education or vocation, Life Bridge offers supportive one-dayper-week training in a number of courses. Five different courses start in July, check the website for course details and further information. Phone 5451 0555 life@lifebridge.com.au www.lifebridge.com.au
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free spirit caravans
elaine foster Elaine Foster, director of Free Spirit Caravans, is passionate about helping people achieve their dream trip around Australia. Awarded an innovation scholarship to attend Hargraves Institute in Sydney by the Australian Institute of Commercialisation, Elaine and her team pride themselves on thinking outside the square. They have taken the usual heavier, off-road caravan and re-designed it from the chassis up, transforming it into a durable, lightweight model. “This scholarship was awarded to only three companies and Free Spirit Caravans was proud and privileged to attend”, says Elaine. Free Spirit Caravans have made a number of innovative changes to create an off-road caravan that is lighter, easier to tow and more fuel-efficient. An aluminium chassis with their signatory ‘no-weld’ in the A frame sets the base for a strong, durable, off-road caravan. Next, they replaced the usual wooden flooring with a strong, yet light honeycombed composite. Finally, the usual wooden internal cabinetry are replaced with their lighter aluminium framing system – with facias of beautiful Tasmanian Oak, giving the complete unit a lighter, stronger and durable off-road caravan. Phone 54389898 elaine@freespiritcaravans.com.au www.freespiritcaravans.com.au
STEPS ahead
CARMEL CROUCH Carmel Crouch, Managing Director of diverse community-based organisation Steps Group Australia, has hit success in the group’s latest workshop delivered through their education centre The George Street Academy. The niche course, First Impressions is designed to teach ladies of all ages how to best apply makeup for a fresh, natural and beautiful look, tips on styling hair to suit individual face shape, and how to dress to impress in the workforce. The course uncovers industry ‘secrets’, powerful first impressions, who can wear red lippy and even how age changes makeup application. First Impressions is a great course for those entering or re-entering the workforce, for women who feel the need to brush up on their personal presentation skills, and for young women who are yet to learn them. Carmel has been thrilled with the overwhelming response to the course and genuine positive feedback, saying, “Everyone leaves with a new found sense of self confidence which truly is the most powerful contributor to a great first impression”. Phone 1300 886 062 www.tgsa.com.au
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business promotion
beauty business Passionate about working in the beauty industry but need the best qualifications to kick start your career? The Beauty House Academy is a state-of-the-art training facility guaranteed to give you the skills you need to make your mark. Located in the heart of the Sunshine Coast, The Beauty House Academy brings a wealth of knowledge and experience from its highly successful Brisbane campus and delivers exceptional beauty training. Boasting two vichy showers, separate changing rooms and shower facilities – this new academy is designed to suit budding beauty students and treatment-loving public alike. Owners Jane Walters, Doris Morgan and Narelle Crick have 80 years combined experience between them and are passionate about the beauty industry. “Teaching beauty is my life,” says Doris, who also writes for the ever-popular Beauty House Academy blog, beauty-school. com.au/blog. “The Beauty House Academy offers more than just the standard package. They don’t just run courses, they train for the industry and that is what sets them apart from any other training school.” Priding themselves on sophisticated teaching methods and small class sizes, the fun, friendly and approachable therapists can provide quality personalised training, which sets their students apart from their competition when applying for that dream job. By offering prestigious courses and therapies not currently available anywhere else on the Sunshine Coast, The Beauty House Academy continues to raise expectations and standards. Qualifications available include Certificate II in Retail Make-up and Skin Care; Certificate III, IV and Diploma in Beauty Therapy. The Beauty House also offers post graduate courses for the already qualified beauty therapist who wants to upgrade skills with short accredited courses in a variety of areas. The Sunshine Coast location also offers a student salon once a week, with less than half price services – an absolute must for anyone who loves to look and feel great while trying out some of the newest treatments on the market. The general public are encouraged to come along and meet the team while viewing the amazing facilities the academy has to offer. www.beautyacademysunshinecoast.com.au phone 5309 6797
Free iPad june 2012
The Beauty House Academy Sunshine Coast is enrolling students for beauty courses now. Get in touch today. Enrol today for our Diploma in BeautyTherapy – July intake and receive an iPad 2 FREE!* *Conditions Apply – Only 1 per student, non transferable, not redeemable for cash, only available on successful enrolment of a Diploma course
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win
win a total fitness makeover We all know that fitness is good for us, but did you know it also relieves stress? Top business people advocate regular exercise as a key to success and this month Fernwood Fitness Maroochydore (www.fernwood.com.au) are helping busy business people do just that, with a prize pack valued at $799! The pack includes three months full membership, with group fitness classes and gym access valued at $300. An introductory CELL-IQ laser treatment valued at $199 and a motivating 12-week (small group) training session package valued at $300 is also included. This is a great opportunity to kick-start that fitness plan you have always dreamed of. Fernwood Maroochydore is celebrating its 10-year club makeover with the purchase of $350,000 worth of new cardio equipment and the installation of a new functional training area to give members the best chance of getting fit and healthy fast.
win an anti-wrinkle treatment
scan this with your smartphone to jump straight to our competition page
To celebrate our BIG business issue, take a break from business with these pampering prizes.
Stress giving you wrinkles? Well Sunshine Vein Clinic is here to the rescue! One lucky winner will receive a free consultation with Dr Pin and the choice of one treatment for spider veins (face or legs) or one area of anti-wrinkle injection, valued at $300 each. Founded by Dr Hugo Pin, Sunshine Vein Clinic (www.sunshineveinclinic.com.au) was designed to create a space where patients could access a complete range of non-surgical treatments for their body. The clinic provides state-of-the-art treatment for varicose veins with endovenous laser, sclerotherapy and micro-surgery as a walk in, walk out procedure with no down time. Dr Pin also owns the only Vein Gogh in Australia, designed to treat facial veins and broken capillaries with no scarring in one session. The range of treatment available includes dermal fillers, anti-wrinkle, and injection lipolysis to reduce fat deposits.
win a pamper package
win divine candles for the office The Profile team have discovered these sensory delights for the office – one of Oprah's favourite luxuries – Salt City Candles boasts a fabulous range of soy-based, triple-scented candles with zinc core wicks that are 100 per cent lead-free. With refined, food-grade wax, these candles have a higher level of fragrance oil per candle, so you can enjoy their amazing scents longer. Joybells Card and Gift Store (www.joybells. com.au) stocks a large range of the stunning Salt City fragrances, such as Pink Lemonade, Mountain Vineyard, Tahitian Mango Lime Twist and Cinnamon Coconut. This month, the girls at Joybells are giving 10 lucky readers the chance to win one of these delicious candles valued at $29.99 each. 52
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After a busy work week there is nothing better than a pamper session to bring stress levels down. Bliss on Buderim (www.blissonbuderim.com.au) is a boutique beauty salon specialising in treatments and products for the management of skin conditions like acne, ageing, rosacea, pigmentation and sun damage. They also offer maintenance treatments – waxing, manicures, pedicures and massage as well as makeup for weddings and special occasions. This month, Bliss on Buderim is offering one lucky reader a fabulous Pure Escape Package. Revitalise your body and mind with a relaxing one-hour massage, indulgent pedicure and revival facial – perfectly combined for complete relaxation and indulgence. You’ll also take home a gorgeous pack of decadent body products to continue your indulgence at home. Valued at $300.
win financial survival kit Buying your first investment, working on building your portfolio or looking for new ways to manage your current investments? You need the Think Money Survival Kit! Used by all levels of investors, the Survival Kit was developed by Chris Childs from Think Money – Wealth Through Property (www.thinkmoney.com.au), to give her clients the strategies and know-how to reach their financial goals. Chris is giving one lucky Profile reader the chance to win her Survival Kit (valued at $1500), which includes five Master Class DVDs and workbooks to help you step towards future financial freedom.
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your ultimate guide to fashion and beauty
vanity case
june 2012
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vanity case bronze glow For a healthy glow you can take anywhere. NVEY ECO Nourishing Bronzer, RRP $49.95. Visit www.nveymakeup.com
complexion perfection Models prefer makeup eraser CORRECTOR PEN, RRP $9.99. Available at Priceline stores or Phone 1300 88 44 11
sun smart Le Tan Coconut Lotion SPF30, RRP $3.99. Available at Priceline Sunshine Plaza and Kawana Shopping World
high shine Youngblood gel lips, gorgeous highshine gloss with a sheer wash of colour and a long lasting mirror-like finish, RRP $39.95. Available from Bliss on Buderim, Phone 5477 1430
spray and stay Cedel Hairspray 40g, RRP $3.99. Available at Coles supermarkets or phone 1300 650 981
stay matte
soft hands
DermaMinerals On-the-Go Finishing Powder with SPF30, RRP $88.00. Available at Jamu Skin Solutions Maroochydore or visit www.dermaquest.com.au
Trilogy Rose Hand Cream, RRP $15.95. Available at Myer, Sunshine Plaza or Phone 03 6533 1336
the tote Free endeatment Jessica bag in mustard, RRP $395.00. Visit www.freeendearment.com
a Jensen with Johann auty editor be d fashion an
false effect modelco Travel-Size Fibre Lash Brush on False lashes and colourbox eye pencil, RRP $39.00. Visit www.modelco.com.au for stockists
refresh and go
lush lips
OSIS+ Refresh Dust Bodyifying Dry Shampoo, RRP $28.95. Available at Price Attack and Hairhouse Warehouse, or phone 1800 251 887 for stockists
Vani-T Mineral Lip Colour, RRP $32.95. For stockists visit www.vani-t.com
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bliss on buderim
beauty
...it’s all about you
june 2012
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profile loves
designer specs Gok Wan designer glasses. Two pairs for RRP $249. Available from Specsavers Sunshine Plaza and Buderim. www.specsavers.com.au
glam style George fushia dress, RRP $239.00. Available from Gingers Boutique, Buderim. Phone 5445 6616
lemonade anyone? Lemonade on the Lawn, key hole dress RRP $269.00. Available at Essential Style, Cotton Tree. Phone 5479 4785
bag it AnaCris Carioca Nights Fushia handbag, RRP $330.00. www.anacrisbags.com
a Jensen with Johann r beauty edito fashion and
between the lines Leina Broughton Striped Cowl Dress, RRP $215. Available from www.leinabroughton.com.au
spot it Barkins Pretty Polka Dot Pencil Skirt, RRP $49.95 www.barkins.com.au
work and play bench mark
Barkins Lexington Fitted Dress, RRP $79.95. www.barkins.com.au
Sass and Bide The bench mark jacket, RRP $390.00. Available at La Vida, Mooloolaba. Phone 5444 8833
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june 2012
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style counsel
ll photography ben connolly, velocity images Kyle La Monica is spa director at Coolum Golf and Spa. Born in Canada, the father of two has worked in the hospitality industry since his teens, from a bar on the top of a ski mountain to a fine dining restaurant in the heart of the Canadian rocky mountains. However, it’s the spa industry where Kyle has finally found his niche. Starting with the resort six years ago as restaurant manager, he quickly moved through the ranks to become spa director three years ago and is loving it.
profile: What do you love most about your job? kyle: As a whole, the industry is about personal wellness. I love that guests come to our spa, they can slow down from their busy lifestyles and treat themselves to some proper ‘me time’ leaving them completely and utterly relaxed. I also love being able to take pride in the quality of service and experience at the spa – gym fitness meets spa finesse. profile: What must-have item should all guys have in their wardrobe? kyle: A comfortable pair of nice looking jeans always works best – they can be dressed up or down, depending on your mood. Although it’s not part of a ‘wardrobe’, I think it’s so important to have a clean shave. I use the Ivanity Shave which is a two-in-one shaving brush and cream. This allows me to get a clean shave every time and helps reduce razor burn and ingrown hairs. profile: Do you have a favourite designer? kyle: Armani – you always feel great in his clothes. profile: Which male celebrity do you think is the epitome of style and why? kyle: Bradley Cooper. He has the ability to look the part on the red carpet, but can also dress down for any role he plays. profile: What do you think about ‘manscaping’? kyle: Hey, whatever floats your boat! profile: What advice would you give to women on ‘ageing gracefully’? kyle: Girls, those crows feet are a sign of a life welllaughed and lived! Ageing gracefully is not all about the image and how much make-up we can put on to hide the life we’ve lived, it’s about feeling comfortable in our own skin and not hiding behind what is part of a natural process. 58
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Kyle La Monica
profile: How would you describe your own style? kyle: While at work or out with my wife and friends I would describe my style as city meets resort – stylish, but relaxed. When I am just relaxing with my two boys, nothing can beat a comfortable pair of boardies and an old T-shirt. profile: What is your fashion fetish? kyle: I have a fetish for watches. I have about eight and counting. profile: What is your signature scent? kyle: Jean Paul Gaultier. profile: What is your best style tip? kyle: Wear what makes you feel good about yourself. For me it is about comfort with style. profile: What is your craziest fashion memory? kyle: I was 15 years old and going to a school dance for Valentine’s Day. My mother, God love her, bought me a pair of red khakis with a matching polo T-shirt and pink jumper … man did I stand out!
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Your Beauty Your Brilliance Your Point of Difference
ALICIA ABERLEY
Photography 0458 586 633 www.aliciaaberleyphotography.com
june 2012
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the good life
words ingrid nelson ll photography ben connolly, velocity images
W
hen 16-year-old Hugo Pin entered medical school in Senegal just after his graduation, he never imaged some 30 years later he would open the Sunshine Vein Clinic across the other side of the world in Australia. After 10 years of general practice in France and the Caribbean, Dr Pin went on to specialise in ultrasound diagnosis and treating vein diseases overseas for many years. It wasn’t an easy road for this experienced doctor when he and his partner first arrived in Australia – having to re-qualify meant one year as an intern, working long weekend and night shifts for two years and sitting several exams. Eventually, his expertise as a GP and ultrasound specialist led him to discover the lack of specialist care for vein diseases on the Sunshine Coast, with most patients having to travel to Brisbane for treatment, and the Sunshine Vein Clinic was launched two years ago. Located at Peregian Beach, the clinic specialises in treating varicose and spider veins with no surgery and no down-time. Ingrid Nelson chats with Dr Pin to find out his secrets to a healthier lifestyle. profile: What is your personal philosophy when it comes to health and wellbeing? dr pin: We are all born with a different genetic background and we have to take care of what we have. I have seen many people becoming really ill, blaming everything but themselves. Obesity, diabetes, hypertension and heart disease are preventable, most of the time, by following some simple lifestyle rules. Wellbeing needs a perfect combination of health, love and happiness. profile: Do you consider yourself a fit and healthy person? dr pin: I have aIways tried to stay fit. I lost my father too early because of his cigarette addiction. I do not understand how people can do that to themselves. My goal is to be fitter than ever for my 50th year. profile: How do you keep fit and healthy? dr pin: I try to run three times a week. I also do weight training, cardio and boxing three times a week with a personal trainer. The other days it can be a bit of a surf, kitesurf or stand-up paddle at Marcus Beach, depending on the weather and my time off. profile: What sports do you participate in, if any? dr pin: I’ve participated in seven triathlons over the past four years. I am currently taking a year off training to launch the clinic and prepare for my exams, but I will restart next year and hope to be better than ever. Recommencing the 5:00am runs and the pool squads in winter will probably be difficult! profile: What’s your favourite ‘indulgence’ food? dr pin: I have a very sweet tooth, so a desert like a Mille-feuilles at Le Bon Delice, at Peregian Beach, is the perfect indulgence for me. I also cannot resist anything with chocolate. I need my dose every day!
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profile: Western medicine or natural medicine? What’s your preference? dr pin: Western medicine. I believe in what I do, but I am not a great fan of medication at all costs. profile: Do you do organic? dr pin: Yes I try as much as possible to eat organic and to avoid industrial food. Not always easy as you don’t always know what is really organic or not, as the labeling is sometimes confusing. profile: What health tips do you swear by? dr pin: Work up a sweat. Vigorous work-outs – when you’re breathing hard and sweating, help your heart pump better and give you more energy. Balance your food choices – don’t eat too much of any one thing. You don’t have to give up foods like hamburgers, French fries and ice-cream to eat healthy. You just have to be smart about how often and how much of them you eat. profile: What do you do when you are not working? dr pin: I enjoy all sorts of water activities. Or a round of Golf at Peregian Springs with my wife. profile: What would your dream job be? dr pin: I sometimes imagine it would have been fantastic to be a professional sportsman, playing golf in the best locations in the world, or surfing the most remote places, but I really love what I do here and now. Being a doctor remains the job I would choose. profile: What’s your favourite spot here at home? dr pin: I love the North Shore. Driving on the beach, enjoying the sunset around a campfire is the best.
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We have MOVED
june 2012
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life
five keys to happiness with Maggie Wilde Balance. If you find it challenging to juggle work, home, play and relationships, you’re in the majority. In my clinic, I see a large proportion of people who feel overwhelmed with their commitments. I sometimes suggest it might be necessary to consider learning to say ‘no’. To find a few minutes each day that is ‘all about you’. Make sure you take at least 15 to 20 minutes a day to be in your own space with your own thoughts. Perhaps go for a walk at lunch. Take yourself out for a coffee or a walk on the beach. Have a massage, ride a bike, learn to meditate. Happy people do this. Do you take at least 20 minutes daily for yourself? Goals. I often hear clients say they don’t feel inspired or feel as if life is standing still. I often suggest they consider what (if anything) they’re looking forward to. Many discover that they have no inspiring goals to generate joy or expectation. Make sure you’re constantly setting little goals, creating opportunities to look forward to.
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It could simply be a catch up with a friend, a new movie, or it could be a short break. Even a career objective or a family gathering. When people plan regular little things to look forward to they tend to be happier and more positive. What are you looking forward to right now? Health. A definite aspect of happiness is overall health and wellbeing. I constantly see clients who go through ‘depressed’ or ‘down’ periods and invariably many of them are facing imbalance in a particular area. Many do not feel nurtured in some way, whether it’s physically, emotionally, nutritionally or spiritually. What do you do for yourself regularly to feel nurtured? Support. Those who feel supported by family and friends seem to have a higher base-line of happiness. They seem to be more resilient and able to cope with adversity more easily. Sometimes having someone to talk to is all we need. If in doubt, re-connect with someone you
feel safe with. Offer a smile to someone you don’t even know, guaranteed when you get a smile back it will lift your spirits. Do you ‘download’ or ‘connect’ to someone regularly? Resolve inner conflict. Happier people take time regularly to resolve inner conflict and de-stress. They release unwanted emotions, find inner peace through contemplative practices, self hypnosis, meditation, laughter, music, dance, therapy or personal development! Happy people have space in their life to love who they are and be kind to themselves. Rate yourself out of 10 for each point. What’s your score out of 50? Where do you most need to focus and improve? Maggie Wilde Confidence Coaching & Hypnotherapy Centre 1300 664 544 www.maggiewilde.com
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Find out why Anxiety, Nervousness and Panic Attacks happen to you and how to overcome it! Do you wake in the morning feeling anxious for no apparent reason? Do you find yourself with panic overwhelming you through the day when nothing is planned? You might feel nervous about going to work or when the phone rings, when there’s nothing to be worried about. This can go on for months or years, and will cause debilitating emotions, reducing your ability to work, and cause relationship problems at home. There are a number of underlying causes that contribute to symptoms including anxiety, nervousness, depression, or lack of excitement and motivation for life. Stress feels overwhelming, and little upsets cause feelings of anger. Palpitations, irritable bowel syndrome, foggy brain and poor concentration can also occur. Even though it seems psychological, and you may have issues in your life contributing to it, there are two very common physical problems that cause your symptoms to feel more extreme than they should feel. These affect the nervous system, causing your fight
/ flight response to over-react. A malicious infection has been found to be a contributing factor in up to 90 per cent of tested patients. It’s picked up from overseas, or having contact with someone who has travelled which is only detected in specialised testing. This infection releases a toxin affecting the nervous system physically and mentally. It’s not often been associated with mental health, though studies show its impact on the brain. It’s passed on very easily, so more than one person in a household may suffer from similar symptoms. You will also find some people can carry this infection with no symptoms whatsoever, as it seems to act when there are other health problems. Often we’re able to correlate the first sign of symptoms, coinciding with a stomach bug causing diarrhoea, vomiting or flu symptoms. It’s passed on quite easily through schools, day care centres, or places of work. It’s quite easy to treat, when done properly, and most symptoms are relieved as soon as the infection has been eradicated. Infections are just one part of a 7 step process for
permanently treating anxiety and other mental health conditions. These steps have been proven with testing to improve the brain function immeasurably, without the help of medication. To find out more, call the centre and arrange a free half hour consultation, or view my webinar on the causes and effective treatment for Anxiety and Depression. A webinar is simply a seminar that you can watch on the website at www.advancedwellness.com.au. It’s easy and it’s free. www.advancedwellness.com.au Jodi Chapman B.H.Sc. Naturopath Suzi Le Fanue BSc(BMed) ND Naturopath & Nutritionist
Advanced Wellness & Behavioural Centre 5443 1987 44 Baden Powell St, Maroochydore
The procedures are performed by Dr Hugo Pin, Qualified Physician, in less than one hour. So why don’t you call us and say goodbye to your unwanted veins?
june 2012
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healthy hair diet with Erin Watt Food for healthy hair. Now there is a thought! This month we are stepping out of the shower and into the kitchen, because when it comes to healthy hair it’s not just about what you put on your tresses that counts. It’s what you put into your body too. ‘A good shampoo and conditioner’ may be the standard advice, but products alone may not give you the healthy hair you crave. I’ve done a little research and uncovered some tasteful facts on food for the most luxurious locks possible. I know that Popeye didn’t eat spinach for a lovely head of hair, but he could have. Dark, leafy greens such as spinach, broccolli and cabbage, are high in vitamins A and C. These are needed by your body to make sebum – a substance made by our hair follicles that acts as a natural
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hair conditioner. Dark green veggies are also a great source of iron and calcium which make them great for healthy hair. Do you go nuts for thick, shiny hair? Well you should! Brazil nuts are one of nature’s best sources of selenium, which is an important mineral for the health of your scalp. When it comes to healthy hair, it doesn’t matter whether you like your eggs scrambled, fried or poached. Eggs are one of the best protein sources. Without enough protein in our diet our hair can become weak and unmanageable. Then who feels like a chook? When it comes to food that packs a pretty hair punch, you can’t go past fish. The oily varieties such as salmon and mackerel are loaded with
omega 3 fatty acids, which aid in keeping your scalp in tip top condition. Beans, beans, they’re good for your ... hair? Yep, apparently so. Kidney beans and lentils should be an important part of your hair care diet. They are full of protein, iron and zinc. Very important factors to prevent dry, brittle hair. Healthy hair starts from the inside out. Eating well in conjunction with using the right products will get you on the path to shiny, beautiful hair in no time. It’s time to get munching, and until next time, be fair to your hair. Strut Hair and Beauty 5443 5605 www.struthair.com.au
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life
dental tourism with Dr Simone Ricketts Idyllic beaches, exotic food, cheap sarongs ... and cheap plastic surgery, dental implants and cosmetic dentistry. Add glossy websites, ‘acclaimed experts’ and ‘fast results’ to the list and it’s definitely tempting. But before undertaking dental treatment in Thailand, the Philippines, Indonesia or Eastern Europe, here are a few things to think about. Infection control requirements for dentistry in Australia are of world best practice standards. Those overseas, especially in some Asian and Eastern European countries, are less intensive. Dental treatment often involves surgery so excellent standards of infection control are essential. Ask yourself, will it be safe? A major issue we are noting is ‘accountability’. Having left the country, patients have extreme difficulty addressing the ongoing complications and failures with the dentist who carried out the procedure. Overseas dentists may have different moral, professional, legal and ethical duties of care. Often the problems are not immediate, however, become apparent over time. Have
june 2012
you bargained on extensive and costly repairs if something goes wrong? Who is providing quality follow-up? In addition, many overseas dentists who provide treatment are practitioners who would not be able to register as dentists in Australia. Communication, language and cultural differences could mean patients having treatment overseas may experience difficulty in having needs met. Are you fully aware of what treatment will be provided? Dental tourism implies you are having a ‘holiday’. However, complex dental treatment often needs to be conducted over a longer time-frame involving several visits. Implants, for example, cannot be done properly over the week to 10 days of a holiday as they require a number of visits with a minimum of three to four months of healing before the permanent crown is placed on the implant. Anything that can be done in a few days would only be temporary.
Equipment and materials used by Australian dentists are subject to scrutiny and approval by the Therapeutic Goods Administration, guaranteeing they comply with the highest international standards. Complications to your health from elective dental treatments obtained overseas are not always covered by travel insurance or by Australian health funds. The moral of the evidence I have seen is ‘buyer beware’. If you believe all dentistry is the same (and it definitely isn’t),º then you will naturally seek the lowest price. This is a potential gamble with your dental and whole body health. Your teeth and face are an integral part of your total health. I have always believed that it is important in life to have a good working relationship with your doctor, dentist and hairdresser so when you need them they will be there for you! Smile by Design 5443 2888 www.smilebydesign.net.au
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ll words alli grant SURFERS PARADISE HAS LONG BEEN THE JEWEL IN SOUTH EAST QUEENSLAND’S TOURISM CROWN. HOWEVER, IN RECENT YEARS, THE TARNISH HAS PERHAPS RUBBED OFF A LITTLE. SURFERS PARADISE IS BACK THOUGH – BIGGER, BOLDER AND FAR MORE FABULOUS, WITH NEW ACCOMMODATION AND SHOPPING CENTRES ON OFFER, A REFURBISHMENT OF CAVILL AVENUE AND A $20 MILLION FACELIFT AT THE ICONIC SURFERS PARADISE MARRIOTT RESORT, AS ALLI GRANT RECENTLY DISCOVERED.
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lagood terrace
urfers Paradise and I have had a long friendship. As a kid, we regularly holidayed there, staying in one of the area’s first high-rise buildings. As a teenager, I spent Schoolies there, baking on the beach and flirting with boys (20 years on, I have given up both hobbies). In my early 20’s I lived and worked on the Goldy and was a regular at Surfers clubs. In my late 20’s I would regularly visit one of my closest friends who lived smack bang in the middle of the tourism mecca. Today, in my 30’s, my dad has an apartment in Surfers so we drop by for the occasional family weekend away. Yes, Surfers and I have been friends for a long time, so I was really excited about heading back to check out the old girl’s recent facelift, courtesy of a child-free getaway at the Surfers Paradise Marriott Resort & Spa. She (yes, of course Surfers Paradise is a girl) is part way through a massive renovation and re-brand. It’s no secret that our tourism numbers in Queensland are, on the whole, down. So instead of sitting around and waiting for tourists to change their minds and come on back, the good people of Surfers Paradise are giving many fine reasons to return.
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reception area at surfers paradise resort and spa
poolside daybed
The once lackluster glitter strip, also known as Cavill Avenue, is receiving a makeover. Juniper’s Soul is almost complete, along with a fabulous shopping precinct. The Esplanade is looking flash. The Hilton Hotel is open for business, and the Surfers Paradise Marriott, somewhere I have stayed for many a conference over the years, has undergone a $20 million refurbishment. There really are so many reasons to pop Surfers Paradise back on your ‘must visit’ list for 2012 as we discovered on our very brief break away recently. While I was keen to have a look, to be honest I was a little more focussed on rest and relaxation. On eating, drinking, reading, lazing, talking to my husband, getting an early night and waking up sometime after 5:30 am. Yes, we were child-free. Son delivered to grandparents, off we trotted to the Marriott to check out its new frock and it didn’t disappoint. The lobby has always been spectacular, but gone are the grand, colonial-style fans and in their place are snazzy chandeliers, adding a little more sophistication to the hotel. All 329 rooms have been refurbished, and while we were keen to check out our junior suite, we had one thing on our minds. Lunch. Not just any lunch, a seafood buffet of mammoth proportions. Those of you with kids will appreciate the simple joy of a kid-free meal. The Marriott’s impressive new restaurant, Citrique, is certainly the perfect place for a bit of ‘mummy and daddy only’ dining. It may look like a buffet, but technically it’s ‘interactive dining’ with four different dining zones and eight culinary concepts for hungry hippos like us to enjoy. Honestly, I felt like a teenager at a One Direction concert. I didn’t know where to look or whether to cry, squeal, scream or simply faint. My eyes darted from the fresh seafood (Moreton Bay bugs – I worship you) to the pizza station to the bread buffet (11 kinds, I kid you not) to the two dessert bars, to the pasta bar (where you can invent your own culinary creation with the help of a chef)... and the list goes on. All this – without a child to worry over. Champagne, please! When our divine waiter announced that it was ‘lobster month’, I was done. The icing on the interactive dining cake. Lobster mornay. Lobster pizza. Lobster pasta. Heaven! We certainly made the most of our time at Citrique – it was one of the best buffets I have experienced, and I’m a buffet monster from way back. While all we really wanted to do was flop on a bed and have a nanna nap, the pool was calling. Actually, a day bed by the pool was calling (the weather was a little blowy so we stayed out of the pool). I was dying to do something I hadn’t done for a long time – read a book without pictures in it. It had been a long, long time! We lazed by the lagoon pool for a few peaceful hours – nothing june 2012
says ‘holiday’ like a spacious daybed. You can hire a daybed, with several packages available. The pool, or rather pools, are spectacular, with caves and slides and of course, a bar. Just what you would expect from the Marriott, but it’s the lagoon itself that’s worth writing home about. You can snorkel with the fish all year round in the man-made coral reef – how amazing is that? There’s a fish feeding session every morning at 9:30am – great for the kids. The wind picked up so we packed up and headed up to explore our room, or rather, junior suite, with views out to the ocean and back over the Nerang River. In my opinion, the rooms now feel a little less ‘Surfers of old’ and a little more contemporary, with a colour palette of neutrals with accents of coral, white and cream. It was the spa with ocean views that grabbed my attention. Just what I needed. We didn’t have too much time to relax – we wanted to explore the ‘new Surfers’. First stop, The Elandra Retreat (on the 27th floor) for delicious canapés and a sneaky little wine. The Elandra Retreat is like a Qantas Club in the sky – if access to the club doesn’t come with your particular room package, it’s well worth the extra cash to upgrade. Elandra offers access to a contemporary lounge overlooking the ocean with complimentary food and beverages throughout the day. From breakfast to supper, you can nip into the club to enjoy a peaceful time-out, with a plethora of reading material, internet access and television also on offer. Drinks consumed, it was time to head into Surfers. Wow, were we surprised, and not in the way we expected! Surfers Paradise was eerily quiet. No drunken teenagers. No hordes of tourists snapping up cheap t-shirts. Oops – it was a Sunday night. Of course it was quiet. We had a little look around, check out Soul, walked through Cavill Mall, stuck our nose in at Circle on Cavill, drooled over the fashion on offer at High Street (the latest shopping precinct) and got a feel for the new and improved Surfers. Early to bed, early to rise – we were off to enjoy one last time-out at Elandra for breakfast before heading back to work. It was, after all, Monday morning. I’m excited about the new Surfers Paradise, and if the Marriott’s impressive facelift is anything to go by, Surfers will once again be the place to see and be seen in no time at all. Perhaps there’s still a little work to do on the old girl (Surfers, not the Marriott), but she sure is looking fancy, and I look forward to getting to know my dear old friend all over again in the months to come. Nothing like a new frock to make you feel fabulous, is there?
Facts Surfers Paradise Marriott Resort & Spa 158 Ferny Avenue, Surfers Paradise, Queensland Phone 5592 9800 or 1800 809 090 (toll free) www.surfersparadisemarriott.com.au profilemagazine
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get organised Fine stationery from Frida Plumm. Desk Compendium in peach, RRP $24.95. www.fridaplumm.com.au
tea time Spoil your clients with the gorgeous Typo Tea Party Set, RRP $19.95 for cup and saucer. www.cottonon.com/typo
shelve it Store your books in style with the Verticale Shelf in yellow RRP $605. www.aerodesign.com.au
with Belle Hemming Interior Designer www.spaceplanners.com.au
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designer desk Attractive and versatile computer desk in glass and stainless steel with adjustable legs, RRP $1,299 from Domayne Furniture, Fortitude Valley
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walls to inspire Transform office or shop space to represent your business visually. Custom-designed wall art that can incorporate your business logo. Phone: 0411 332 438. www.wallvision.com.au
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organic flair Replica organic chair in dark red and wool, RRP $495. www.mattblatt.com.au
docket pocket Storing dockets needn’t be a boring process with this Pocket for Dockets from Typo, RRP $19.95. www.cottonon.com/typo
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the last word
guy sebastian
The incredible talents of Guy Sebastian first came to our attention when he won the first Australian Idol competition in 2003. 2012 has been a great year for Guy and his wife Jules, with the arrival of their first child, Hudson, in March and now for the first time in two years Guy is about to embark on a tour across Australia to coincide with the release of his new album Armageddon.
“When I was
growing up I wanted to be … a dentist. My grandfather was a Japanese prisoner of war and was also a dentist.
“
For the first time in two years Guy Sebastian will be headlining his own tour across Australia 70
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I grew up in … Adelaide. I start my day by … I’m a Weet-Bix kid. Then I always tell myself I’m going for a run, but I don’t! I would love to be a better … dancer. Wish I could move like Chris Brown.
When I was growing up I wanted to be … a dentist. My grandfather was a Japanese prisoner of war and was also a dentist. His name was also Guy Theodore Sebastian. I couldn’t live without … my girl, my family and my music.
I am at my happiest when … piecing together music in the studio, being on tour, playing cricket or fishing.
My most annoying habit is … being late. I’ve been trying for years to curb that habit. A Yiddish proverb says, “bad habits are easier to abandon today than tomorrow”, however I have been saying that for so long that I think failing to drop the habit is now a habit in itself.
When I am not working I am … cuddling my little boy, Hudson, or fishing.
In five years I hope to be … on time. And still making music.
I wish I could … have my own private plane. Or a hotted up Excel with a fully sik spoiler.
The one person I would most like to meet … met her already – Beyonce. Oprah wasn’t bad either. Yup, I’m name dropping!
The best meal I have had was at … home eating my Mum’s curry.
My hidden talent is … my Call of Duty skills. I will crush you noob!
My favourite holiday spot is … Malaysia. From the minute I land to the time I take off I am just eating my face off. The food there is so good.
I would most like to live in … the mountains in a log cabin.
Most people don’t know that I … hold the world record for the longest distance in kitten sling-shotting ...
For more details on Guy’s upcoming show visit www.nambourciviccentre.com.au.
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