User Friendly Self Service 24/7 Package Access
Eliminates constant staff disruption for deliveries
Officially approved by Canadian Carriers
Robust Lockers designed and built in USA
6-8 week delivery timeline
PRESIDENT'S MESSAGE
TONY IRWIN President & CEO FRPO
As we head into summer, Ontarians across the province are looking forward to some well-deserved time off to enjoy a summer break. But for our team at the Federation of RentalHousing Providers of Ontario (FRPO), the work doesn’t stop. As the housing and affordability crisis continues, so do our efforts to advocate for more purpose-built rental housing supply. So far this year, FRPO has made significant contributions to the conversation on the urgent need for more supply and that we all need to just say yes to more purpose-built rental!
This spring, our Let’s Build Ontario campaign launched a new message – “Say Yes!” With a full suite of promoted digital ads and organic content launched across our social media platforms, the campaign’s message drove home the message that saying yes to more housing – of all types – is the only way we’re going to meaningfully address our housing and affordability crisis. The extent to which the digital ads resonated with our audiences should come as no surprise with housing being top of mind for virtually everyone. The campaign recruited hundreds more to the supporter base of Let’s Build Ontario and more than 1,900 personalized emails to municipal leaders calling on them to “Say Yes!” to more housing.
Our engagement with government is ongoing; we continue to position FRPO as both an industry subject matter expert and partner in their efforts to bring more purpose-built rental supply to market. In April, FRPO welcomed the federal government’s National Housing Strategy and continue to contribute to the policy development process with appearances before the Standing Committee on Human Resources, Skills and Social Development and the Status of Persons with Disabilities on their study of federal housing investments. Provincially, we were pleased to see Minister Calandra remain Minister of Housing and Municipal Affairs and to be able to continue our constructive dialogue. FRPO also welcomed the provincial government’s introduction of the Cutting Red Tape to Build More Homes Act in an effort to remove barriers and streamline processes so that more purpose-built rentals can be brought online quicker and with reduced burden of costs.
As we look ahead, FRPO’s priorities remain clear and focused: continue our advocacy to support all efforts that bring more rental supply to market. Every Ontarian deserves accessible and affordable housing and purpose-built rentals continue to be the best housing option to meet this need. We will continue to work with all our partners, members, and stakeholders to achieve this and turn policy into demonstrable results for Ontarians.
While we continue to see Ontario’s goal of building 1.5 million homes over the next decade as achievable, it is also ambitious. FRPO remains steadfast in its efforts to make sure that purpose-built rentals are key to reaching this goal and, with the help of our members, I have every confidence that our industry will continue to do its part.
Happy Summer!
Tony Irwin President and CEO FRPO
Trusted Advisors
Providing Expertise in Building Science and Structural Restoration
Garage & Balcony Assessment & Restoration
Building Cladding Design, Assessment & Remediation
Roofing System Design, Assessment & Remediation
Building Condition Assessments
Capital Planning
Building Renewal
Energy Audits and Modelling
Philip Sarvinis | Bill Gladu | Jeremy Horst | Michael Pond Duncan Rowe | Jack Albert Beau Gaudreau | James Cooper | Nigel Parker | Paul Fritze | Sohrab Karkhel
EVENTS
2024 FRPO CHARITY GOLF CLASSIC
Date and Time:
July 23, 2024 | 7:30 am – 6:30 pm
The 2024 FRPO Charity Classic will return to Lionhead Golf Club on July 23 in support of Interval House. This popular event is your chance to network with other FRPO members while making a meaningful difference in our community.
This event is now SOLD OUT. See you there!
ENBRIDGE COMMERCIAL ENERGY EFFICIENCY PROGRAM
Date and Time:
July 30, 2024 | 10:00 am - 11:00 am
Don't miss this complimentary webinar where program experts from Enbridge Gas will provide an in-depth overview of their energy efficiency incentive programs tailored for multi-family buildings.
Webinar Highlights:
• Overview of Programs: Learn about the comprehensive energy efficiency incentive programs offered by Enbridge Gas, specifically designed for multi-family buildings.
• Commercial Multi-residential Program: Discover how this program can help improve energy efficiency in commercial multi-residential properties.
• Affordable Housing Multi-residential Program: Find out how this program supports energy efficiency in affordable housing projects.
• Eligible Projects and Equipment: Gain insights into the types of projects, activities, and equipment that qualify for rebates and incentives under each program. Understand the criteria and steps to access these incentives, ensuring you maximize the benefits for your building.
• Real-world Success Stories: Hear case studies and testimonials showcasing successful implementations of Enbridge Gas incentive programs. See how these programs have made a significant impact on energy savings and operational efficiency for other multifamily buildings.
Featured Speakers:
• Scott Bullock, Energy Solutions Supervisor
• Dana McCormack, Senior Energy Solutions Advisor
2024 WOMEN IN RENTAL HOUSING LUNCHEON
Date and Time:
August 22, 2024 | 11:00 am – 2:30 pm
We are pleased to announce this year's Women in Rental Housing Luncheon will take place on Thursday, August 22 at the Old Mill. This event is proudly sponsored by Wyse Meter Solutions and brings together women in the industry to network, learn, and share their experiences. Speakers to be announced shortly, stay tuned!
Old Mill Inn, Toronto
$110 per person
Buffet lunch is included with your registration.
CANADIAN APARTMENT INVESTMENT CONFERENCE
Date and Time:
September 11, 2024 | 10:00 am – 2:30 pm
BRINGING TOGETHER THE MULTI-RESIDENTIAL INDUSTRY
Network, connect, and learn from the market experts on investment, financing, development, and management of all forms of multi-residential apartments. Find out more here
2024 MAC AWARDS
Date and Time:
December 5, 2024 | 5:00 pm – 9:00 pm
The 2024 FRPO MAC Awards will take place on Thursday, December 5 in conjunction with the Buildings Show. Stay tuned for more information.
Please check www.frpo.org regularly for newly added events.
National Apartment Group - Ontario
Ontario’s multi-residential sector remains one of the most resilient segments of commercial real estate capital markets. Notwithstanding market volatility over the last 24 months, investor sentiment for multifamily assets remains strong. As of Q3 2024, values have weathered the impact of higher borrowing costs and are well-positioned in an elevated rate environment due to stable and recurring income growth. Please see below for a summary of recent deals and active listings as of Q3 2024.
For additional info on cap rates, valuations, and market trends in the current investment landscape, please reach out to a member of the CBRE National Apartment Group.
4
Let’s Build Ontario’s “Say Yes” campaign may have drawn to a close, but it ended on a high note. Throughout the campaign, countless Ontarians called upon their municipal representatives to “Say Yes” to more housing. The number of voices calling for action highlights the severity of the housing and affordability crisis across the province and the urgent needed to bring more supply – of all types – to market.
Campaign performance: Successfully reaching almost 39,000 unique users, over 200,000 impressions, and over 8,100 link clicks speaks to how well the campaign resonated with Ontarians. The core campaign message of saying yes to more rental housing is something that many can get behind.
A growing base of supporters: All in, the campaign added almost 800 supporters to the Let’s Build Ontario base of support. These supporters are now primed and ready to take future actions, engage in advocacy, and urge all orders of government to remove barriers and build more housing.
Enabling advocacy: The “Say Yes” campaign enabled supporters to connect directly and easily with elected officials, sending more than 1,900 emails. With the housing and affordability crisis ongoing, more and more Ontarians need to speak up and demand urgent action is taken – the campaign helped them do just that!
Strategic partnerships: Earlier this year, FRPO and Regina-based Namerind Housing Corporation teamed up to strategically support the “Say Yes” campaign. The addition of Namerind not only added another voice to the campaign as a coalition partner but also expanded its reach, being based in Regina, Saskatchewan. In May, FRPO’s Tony Irwin and Namerind’s Robert Byers cowrote an op-ed commenting on the federal government’s Housing Accelerator Fund. The op-ed was picked up in Storeys and can be found here.
For more information on the campaign, or to get involved, please visit https://letsbuildontario.ca/. Let’s Build Ontario together.
OFRPO ANNUAL GENERAL MEETING
n May 6, FRPO held its Annual General Meeting virtually with 65 members in attendance. Participants were provided updates from our Chair, Jason Ashdown; President & CEO, Tony Irwin; and the Treasurer, Paul Chisholm.
A review of activities from the previous year was provided and the financial health of the association was noted as positive following FRPO’s annual audit.
The Nominating & Governance Committee recommended the reappointment of the following four directors of the board whose term expired in 2024. The reappointment would be for an additional three-year term. This motion was passed.
1. Ken Kirsh (Sterling Silver Development Corporation)
2. David Horwood (Effort Trust Company)
3. Ruth Grabel (Morguard Corporation)
4. Joshua Giancola (Oxford Properties)
The Nominating & Governance Committee also proposed the following candidates join the Board of Directors. The proposed candidates would serve a three-year term. This motion was passed. Welcome to the board, Lutz and Matt.
1. Lutz Loegters (Park Property Management Inc.)
2. Matt Walter-Connoy (Pinedale Properties)
The Nomination and Governance Committee extends our heartfelt appreciation to the returning board members for their unwavering dedication to FRPO and the rental housing industry. Their commitment continues to drive our mission forward and strengthens our community.
On behalf of the membership, we would like to extend special recognition to our outgoing Treasurer, Paul Chisholm. Paul’s many years of diligent service in this role have been invaluable. We are grateful that Paul will continue to be a vital member of our board, contributing his expertise and experience.
Additionally, we would like to express our sincere gratitude to Margaret Herd for her time and efforts on the board. As Margaret steps away from her role, we acknowledge and appreciate the impact she has made.
Our thanks also go out to everyone who participated in this important annual meeting. Your involvement is crucial to our success. Lastly, a big thank you to our generous sponsors for their continuous support.
Thank you all for your contributions and commitment to FRPO and the rental housing industry.
2024-2025 Board of Directors
Chair:
Jason Ashdown, Skyline Group of Companies
Vice-Chairs:
1st Chair: Gloria Salomon, Preston Group
2nd Chair: Alf Hendry, Homestead Land Holdings
Past-Chair:
Allan Drewlo, Drewlo Holdings
Directors:
Paul Baron, Minto Apartment REIT
Ugo Bizzarri, Hazelview Properties
Kris Boyce, Signet Group
Paul Chisholm, Berkley Property Management Inc.
Josh Giancola, Oxford Properties
Larry Greer, CAPREIT
Ruth Grabel, Morguard Corporation
David Horwood, Effort Trust Company
Ken Kirsh, Sterling Silver Development Company
Gary Lee, BentallGreenOak
Lutz Loetgers, Park Property Management Inc.
Colin Martin, Realstar Management
Mike McGahan, InterRent REIT
Brent Merrill, Metcap Living Management Inc.
Matt Walter-Connoy, Pinedale Properties
Allan Weinbaum, WJ Properties
Geoff Younghusband, Osgoode Properties Ltd.
• Fire Alarm Systems
• Sprinkler Systems
• Smoke Control Systems
• Fire Safety Plans
• Fire Warden Training/Drills
• Consulting
• Engineering
• Project Management
• Integrated Systems Testing (CAN/ULC-S1001)
• And more
2024 CFAA RENTAL HOUSING CONFERENCE
Over the past year, CFAA has undergone a significant transformation with a new team of dedicated staff committed to elevating CFAA within our industry and with government decision-makers in Ottawa We have made tremendous progress so far, and with the continued support of the CFAA Board and our industry peers, we know the sky is the limit!
We had an exciting program designed to both educate and entertain Attendees heard from elected leaders from all levels of government, enjoyed an economic update from Benjamin Tal, and participated in a great line-up of educational panels on topics including labour and innovation, redefining work culture, AI, ESG initiatives, and much more This year also marked the inaugural presentation of the CFAA Lifetime Achievement award to Peter Altobelli in honour of his outstanding contributions to rental housing in Canada
Our revamped supplier showcase was a hit, providing an excellent opportunity to connect with our amazing industry partners We are very grateful for the strong support of our sponsors Feedback on this year’s event has been fantastic and we can’t wait to continue building on this year’s success Thank you once again for joining us, and we look forward to seeing you at next year’s conference in Vancouver Stay tuned for more details soon
COMPREHENSIVE PROPERTY SOLUTIONS TAILORED TO YOUR NEEDS
ACCESS TO 14,000+ PRODUCTS
Plus a dedicated Special Orders Department for hard-find-products
RELIABLE COAST TO COAST DELIVERY
Direct ship and job site delivery options available. Enjoy free next-day delivery on stocked products to most locations
GE DIRECT SHIP APPLIANCE PROGRAM
Hassle-free, coast-to-coast and offers delivery, appliance placing, uncrating and move/ haul away services
Contact your Account Manager or call 1.800.782.0775 to get started
E-PROCUREMENT SOLUTIONS
Keep your property compliant with our procurement tools including: Yardi integrations, Customer Procurement Analysis and Order Approval Workflow
PROGRAMS TAILORED TO THE NEEDS OF YOUR PROPERTY
We will build a custom catalogue for an easy way to help limit your spend to pre-selected products for consistency and maximum savings
PROJECT AND RENOVATION SPECIALISTS
Dedicated team providing you with support for projects requiring coordination and management for renovations and/or new builds
UNLOCKING FINANCING FOR RENTAL HOUSING PANEL
MP CHRIS BITTLE
2024 CFAA RENTAL HOUSING CONFERENCE SPONSORS
THE GREAT CANADIAN APARTMENT SUPERSTARS - MARKETING SESSION CELEBRATION DINNER
ESG INITIATIVES WITH WYSE METER
SUPPLIER SHOWCASE
YARDI’S ARTIFICIAL INTELLIGENCE IN REAL ESTATE PANEL
PARTNERING FOR A BETTER FUTURE PANEL
STAYING AHEAD OF THE CURVE STAYING AHEAD OF THE CURVE
2024 RESIDENTIAL TENANCIES ACT
2024 RESIDENTIAL TENANCIES ACT
SESSIONS
APRIL & MAY
SESSIONS APRIL & MAY
The 2024 edition of the Residential Tenancies Act (RTA) series saw impressive attendance, with over 400 members joining either virtually or in-person in Toronto.
Navigating the complexities of the RTA and its regulations can be challenging, particularly in today’s dynamic operating environment. For rental housing providers, understanding your rights and responsibilities under the RTA is crucial.
This year’s sessions covered a broad range of pertinent topics, including inter-tenant conflicts, recovery of rent arrears, unauthorized occupants, Above Guideline Increases (AGIs), and the Human Rights Code. Our expert presenters also delivered vital updates from the Landlord and Tenant Board (LTB) and outlined current timelines for various hearings.
Every year, several landmark and precedential cases shape rental housing operations and provider-resident relationships as they progress through the courts. Our sessions included a review of recent case examples from the LTB and Divisional Court, highlighting significant changes in residential tenancy law to help you stay informed and ahead of the curve.
Thank you to this year’s sponsors for their strong support and we look forward to seeing everyone at next year’s events.
100 Sheppard Avenue East, Suite 300
Toronto, ON M2N 6Z1
CMHC ONTARIO
BUSINESS CENTRE
Attn: Guy-Anne Duval
T: 613-748-2000
F: 416-250-3204
gduval@cmhc-schl.gc.ca
COINAMATIC CANADA INC.
Attn: Don Neufeld
C: 403-815-8672
301 Matheson Boulevard West
18 York Street, Suite
Toronto, ON M5J 2T8
RENTAL DEMAND
Mississauga, ON L5R 3G3
F: 905-755-8885
dneufeld@coinamatic.com
DIVERSO ENERGY
By Jordan Nanowski, Lead Economist (Toronto), Canada Mortgage and Housing Corporation
Attn: Jon Mesquita
366 Westpark Crescent
Waterloo, ON N2T 3A2
A202 - 225 Pinebush Road
Cambridge, ON N1T 1B9
ccording to CMHC’s latest Housing Market Outlook Report, Toronto’s average vacancy rate for purpose-built rental apartments will edge slightly higher over its forecast horizon (2024-2026). Despite this marginal uptick, the vacancy rate will stay low enough to exert strong upward pressure on rents. Factors contributing to this tight market include high immigration-driven population growth and challenges in homeownership affordability, ensuring continued robust demand for rental properties in the city.
T: 226-751-3790
jon@diversoenergy.com
The incremental growth in the vacancy rate can be attributed to several factors. First, there may be a slight decrease in demand from international students due to recent policy changes. Regions near postsecondary institutions and with significant student populations, such as Peel, Etobicoke, Downsview, the Annex, and Scarborough, are more likely to feel the impact of this shift.
The region’s high cost of living has already led to a notable migration outflow to other parts of Ontario and Canada in recent years.
8200 Keele Street
Concord, ON L4K 2A5
EFFICIENCY ENGINEERING
Attn: Lauri Alty
T: 519-624-9965
Second, industry sources report that declining mortgage rates will encourage more renters to transition to homeownership. Some of these potential buyers may opt to relocate outside the Toronto CMA in search of more affordable housing options.
lalty@efficiencyengineering.com
Last, the high number of purposebuilt rental and condominium apartments currently under construction, with a considerable percentage of the region’s condominiums being rented out (38.4% in 2023), could contribute to a slightly higher vacancy rate. The surge in purpose-built rental apartment starts in 2023, reaching a historical peak since 1990, is anticipated to result in the completion of these units by 2026.
500 Consumers Road North York, ON M2J
550 Alden Road Unit 110
Markham, ON L3R 6A8
Source: CMHC
Attn: David Morris
T: 905-470-7723
davidmorris@firetronics.ca
M5J 1V6
Empower Your Communities with the 4th Annual Conscious-Living Box Giveaway!
Engage your residents in an exciting and sustainable initiative that not only promotes eco-friendly living but also brings a sense of community and participation.
The Conscious-Living Box Giveaway from the Canadian CRB Program is back, and it’s better than ever! With a value of approximately $150, this year’s box is filled with fantastic eco-conscious products from eight amazing Canadian brands. As property managers, you have a unique opportunity to leverage this contest to engage your residents and create a buzz around sustainable living.
Why Participate?
This initiative encourages both residents and the general public to embrace sustainability and be kinder to our planet. The products in the box are thoughtfully curated to reflect a conscious lifestyle, including beeswax food wraps, divine lavender-infused lip balm and face serum from a local farm, delectable honey, probiotic shots made from water kefir, eco-friendly dishwasher cubes, oat protein powder, bamboo toothbrush and earth-friendly supplements.
Each product is a testament to the commitment of our participating Canadian brands to sustainability and quality. By promoting this giveaway, you can foster a sense of environmental responsibility within your community and encourage residents to make more sustainable choices in their daily lives.
A Proven Success
The Conscious-Living Box Giveaway has been a tremendous success in the past three years, and the 2024 campaign promises to be even more impactful with a national rollout. Last year, the campaign garnered impressive engagement:
Instagram Highlights Facebook Highlights
Accounts Reached: 13,639K Paid Reach: +2,714%
Accounts Engaged: 468 Post Engagement: +297%
Impressions: 30,421 Impressions: 121.7K
Meet Sarah Our Conscious-Living Expert
This year, Sarah Robertson- Barnes, a renowned advocate for sustainable living, is back to support the campaign. With over 46,000 followers on Instagram, Sarah is dedicated to spreading the message of environmental consciousness. Her involvement adds a significant boost to the campaign’s reach and influence.
These statistics highlight the growing interest and enthusiasm for the Conscious-Living initiative. By getting involved, your property can tap into this momentum and offer residents a chance to participate in a popular and meaningful event.
Get Involved and Win!
We’re giving away 100 boxes! Encourage your residents to enter for a chance to win.The contest is easy to enter online at crbprogram.org, and it closes on September 15, 2024. Our Giveaway not only encourages excitement and intrigue but also is the perfect opportunity for your community to come together and embrace the values of conscious living.
Promote the giveaway within your property using branded materials including an elevator/lobby poster with QR code, email newsletter, and social media post graphics. The more residents you engage, the higher the chances of your community being recognized for its commitment to sustainability and your dedication to ESG.
Don’t miss out on this fantastic opportunity to promote sustainability within your community. Get involved today and encourage your residents to participate in the 4th Annual Conscious-Living Box Giveaway. Let’s work together to create more sustainable and eco-friendly communities across Canada!
Enter online at crbprogram.org
Follow @crbprogram for more chances to WIN! Contest closes September 15th, 2024
Residents can enter for a chance to WIN 1 of 100 Conscious-Living Boxes We made it easy, here’s how:
1. Download the branded campaign assets via Dropbox
2. Share the giveaway in your communities & on social media Share environmental awareness with this exciting giveaway!
Congratulations to Killam Apartment
REIT’s Quinpool Tower for Winning the Earth Day Pledge Challenge!
We are excited to congratulate Killam Apartment REIT’s Quinpool Tower at 2060 Quingate Place, Halifax, as the ofcial winner of the 2024 FRPO and Canadian CRB Program Earth Day Pledge Challenge.
Killam's Quinpool Tower received the highest number and proportion of pledges from any one building across property management organizations. Further, the participation from Killam's other communities nationwide also clearly showcased Killam's dedication and powerful messaging for environmental sustainability. This resonated with many, highlighting the belief that small actions by many can indeed make a significant environmental impact.
The Canadian CRB Program will be making a donation on behalf of Killam Apartment REIT's Quinpool Tower to Trees Canada in support of the planting of urban trees.
Carbon pollution is a serious threat to the Earth’s climate. Individual actions in reducing energy, water and waste while enhancing reduce, reuse and recycle measures can make a difference. Equally trees are one natural way of absorbing carbon pollution from the air and sequestering it to help ght climate change.
Thank you to everyone who participated in this year’s Earth Day Pledge Challenge!
A very special mention goes to Hazelview Properties, which received the highest number of total pledges nationwide.
Together with the help of residents, we can make a greater environmental difference. Let’s continue to do our part and drive environmental change together!
Quinpool Tower
Halifax (not including Quinpool Tower)
Fredericton & St. John
Killam’s Community Pledges by Percentage
CANADIAN CERTIFIED RENTAL BUILDING PROGRAM:
Supporting, promoting, and certifying quality, service, professionalism, and sustainability in rental housing across Canada
CONGRATULATIONS:
Killam Apartment REIT and the residents of Quinpool Tower 2060 Quingate Place, Halifax, NS
The 2024 winner of the FRPO/CRBP Pledge Card Challenge
A $250 charitable donation has been made by the CRBP to Tree Canada in recognition of the winning efforts of residents and staff at Quinpool Towers in promoting more sustainable apartment living and thereby helping to reduce our carbon footprint.
CONGRATULATIONS:
Waterford Property Group in Ottawa
on becoming the newest member of the Certified Rental Building Program and for achieving Canadian Certified Rental Building Program and Living Green Together certification status for “The Adelaide”, a 157-suite multiunit residential building at 17 Aberdeen St, Ottawa, Ontario.
COMING SOON:
The Canadian Certified Rental Building Program is continuing its cross-country expansion.
The CRBP will be launching in New Brunswick and certifying its first buildings under the CRBP and its associated Living Green Together certification this fall.
Join the expansion. Contact us about certifying your New Brunswick-based buildings.
ELEVATING SUSTAINABILITY IN MULTI-FAMILY RESIDENTIAL PROPERTIES:
A COMMITMENT TO ENVIRONMENTAL STEWARDSHIP
By: Anannya Biswas, National Marketing Manager | Metro Compactor
In today’s contemporary urban milieu, the meticulous management of waste within multi-residential structures is of paramount importance. In these settings where space is limited and waste generation is significant, implementing effective waste sorting systems is vital to foster a more sustainable future.
According to a World Bank report, waste generation is projected to increase from 2.2 billion tons in 2019 to 3.4 billion tons by 2050, driven by population growth and urbanization. This surge highlights the urgent need for effective waste management, as the disposal and treatment of waste currently produces around 1.6 billion tons of carbon emissions, accounting for approximately 5% of global emissions.
The environmental imperative
High-rise residential buildings generate substantial volumes of waste daily. Without rigorous sorting, a significant portion of this waste is relegated to landfills, exacerbating environmental challenges such as greenhouse gas emissions and resource depletion. With over four decades in the waste industry, we’re acutely aware that sorting waste at its source is not merely a procedural task but an environmental necessity. Metro Compactor Service, through our Wilkinson Chutes Canada product line, has developed systems that simplify the segregation of refuse, organic waste, and recyclables into designated bins. The front operational panels of these chutes are clearly marked
with identifiable buttons – “Garbage”, “Recycle”, and “Organics” – that allow them to pick appropriate options for their waste, thereby empowering them to markedly diminish their environmental footprint.
Economic and social benefits
Effective waste management can lead to direct social and economic advantages. For property managers and proprietors of high-rise buildings, diminishing the volume of waste consigned to landfills translates into reduced disposal costs. As landfill tariffs escalate, diverting waste to recycling and composting programs emerges as a more fiscally prudent alternative.
Moreover, the recycling sector generates economic vitality and job creation, fostering local economic development. For instance, studies have shown that for every 10,000 tons of waste recycled, 36 jobs are created in the recycling industry compared to six jobs in landfill management. By endorsing recycling initiatives, developers and property management firms not only align with their ESG (Environmental, Social, and Governance) commitments but also contribute to broader economic sustainability.
From a social perspective, the implementation of robust waste management systems enhances residents’ quality of life. Pristine, well-maintained waste disposal areas mitigate health hazards and elevate overall living conditions. Additionally, these properties distinguished by their environmental conscientiousness attract ecoaware residents, augmenting their marketability and reputation.
Partnering for sustainability
The efficacy of waste sorting in high-rise dwellings necessitates perpetual management and administration, integrated seamlessly with proper management procedures to ensure sustainability of waste sorting practices and their continual improvement. At Metro Compactor Service, we offer expert advice and optional Waste Diversion System Retrofits, meticulously tailored to the distinctive needs of each property. Our approach integrates resident convenience, staff protocols, and management oversight, ensuring comprehensive support for waste diversion initiatives. Our team collaborates closely with property managers to devise and implement successful program plans, including the conversion of existing garbage chutes to accommodate our sophisticated sorting systems.
Resident engagement and convenience
Environmental stewardship is a collective effort toward ensuring a better ecosystem for future generations. Sustainable practices can no longer be limited to a handful of companies or individuals – they must become second nature and hence should be easy to
adopt. Metro Compactor Service’s waste management systems are designed with an unwavering focus on resident convenience. Intuitive sorting mechanisms, unambiguous signage, and accessible disposal points incentivize residents to engage in proper waste sorting practices. This not only augments participation rates but also enhances overall waste diversion outcomes.
Enhancing ESG initiatives through proactive maintenance
In the pursuit of comprehensive sustainability and adherence to ESG principles, proactive maintenance of waste management equipment plays a crucial role. Maintaining the efficiency and cleanliness of waste equipment is essential not only for operational efficacy but also for environmental stewardship. Power washing of waste equipment has already shown a 20% increase in the longevity and performance of these systems in several properties, reducing malfunctions and preventing potential environmental contamination. Our newly launched power washing & sanitization services ensure organic residues and recyclables do not accumulate, preventing the release of harmful substances into the environment. Our specialized sanitization processes including degreasing, highpowered pressure spray, and post-cleaning deodorizing with disinfectant spray, minimizing the risk of pest infestations and degradation of equipment.
Moreover, a proactive maintenance program underscores a property’s dedication to governance excellence. By systematically addressing maintenance needs, property managers can demonstrate their commitment to high operational standards and regulatory compliance. This proactive approach not only mitigates potential liabilities but also strengthens trust and transparency with residents and stakeholders.
For over 40 years, Metro Compactor Service has been committed to sustainability that transcends the provision of equipment; it embodies the cultivation of a culture of environmental responsibility and economic resilience. Our unwavering dedication to advancing best practices in multi-family dwellings, through innovative waste sorting solutions and enduring client partnerships, has been a cornerstone of our business. By aligning our services with our clients’ ESG priorities, we assist them in navigating the complexities of waste management while advancing their sustainability agendas and ensuring peace of mind. Our vision for the future is clear: to become the Partner of Choice for waste & recycling equipment in North America. And we’re realizing this vision by continually innovating and partnering with our clients to achieve a sustainable and environmentally conscious urban landscape.
Yes, we can!
Since MetCap Living established itself as a leader in property management, we have routinely been asked one, simple question; “Can you help us run our property more effectively?” And, for well over thirty years, the answer has remained — Yes, we can! Our managers are seasoned professionals, experienced in every detail of the day to day operations and maintenance of multi-unit rental properties. From marketing, leasing, finance and accounting, to actual physical, on-site management, we oversee everything.
Guaranteed vacancy reduction, revenue growth and net profitability — when you’re ready to discuss a better option; we’ll be there. You can count on it.
Kazi Shahnewaz Director,
Business Development
Office: 416.340.1600 x504
C. 647.887.5676
k.m.shahnewaz@metcap.com
www.metcap.com
Technology evolves into an avatar of multi-family property management
By: Peter Altobelli, Yardi Canada Ltd
The Canadian multi-family industry remains in a robust period marked by rising rents, low vacancy rates, and low turnover. This high demand, fueled by a housing shortage and affordability challenges, is expected to persist. However, even in a booming rental market, effective marketing remains essential. Despite the strong market performance, competition remains fierce. Remarkably, 80% of prospective tenants now search for their next rental property online, with nearly half expecting same-day responses from property owners. These trends underscore the significant opportunities that technology offers to enhance the rental experience for both renters and property managers.
The rise of online engagement
The internet has become the dominant and most effective medium for multi-family rental marketing. Online tools that engage with customers at every touchpoint are now crucial differentiators. These tools include internet listing services (ILS), third-party syndication, corporate and property websites, social media platforms, and reputation management systems.
Understanding renter priorities is essential for optimizing online engagement. A recent Yardi survey of 1,000 Canadian renters revealed that high-quality interior apartment photos (nearly 80%) and individual floor plans (important to almost half) significantly influence their rental search. Keep in mind that choosing an apartment is a significant decision for renters, and compelling visuals on your ILS or website represent just one piece of the puzzle.
Going beyond visual appeal
When designing your community website, it’s essential to consider more than just visual aesthetics. Incorporate detailed information about the application process, lease terms, and any resident benefits or programs offered by the community. Another effective website strategy to attract and convert quality renters is to utilize AI-powered chatbots. These chatbots can provide immediate, natural language responses via chat, text or email, 24/7. With this self-service tool, prospects can complete or receive assistance with tasks such as booking tours, completing applications, and screenings. By implementing this, you create a more compelling experience for potential residents.
Furthermore, integrating your marketing technology with a core property management and accounting platform allows you to confidently post accurate information. This includes unit availability, pricing, and tour appointment availability on your website and ILS. By streamlining the lead to lease processes, you reduce downtime between unit turnovers and boost net operating income.
Resident-centric approach
Once prospects become residents, the focus shifts to exceptional service. Here is where online tenant portals can deliver convenience to renters. These platforms empower residents to manage their contact details, complete payments, submit maintenance requests, and even communicate with staff, all within their busy schedule. This, in turn, eliminates manual tasks like
collecting payments and data entry, freeing up staff time for more value-added activities.
Additionally, smart home features like smart thermostats, lighting, security systems, and locks are gaining prominence in Canada. These secure tools can regulate energy consumption, monitor activity within a unit, and even alert property managers to potential problems like leaks. This translates to cost savings for property managers as well, as smart technology can help prevent costly damages.
Looking ahead
The future of multi-family management is undeniably intertwined with technology. End-to-end platforms that combine effective unit marketing, superior resident service, and efficient property management will be the key differentiator for successful companies. As 2024 progresses, we can expect more property managers to embrace these solutions to gain a competitive edge and create a win-win situation for both residents and themselves.
For more information about executing all aspects of the rental lifecycle, from initial contact to move-in, lease renewal, move-out, and communication, visit yardi.com/multifamily.
ROOF FOR ALL: RENTALS.CA AND RAISING THE ROOF JOIN FORCES
Rentals.ca is proud to announce its partnership with Raising the Roof, a leading organization committed to addressing homelessness in Canada. Together, they aim to implement sustainable solutions nationwide, significantly impacting the lives of individuals affected by this pressing issue.
Raising the Roof has a remarkable track record of success, having raised over $9 million through initiatives like the Toque Campaign and the Home Base Campaign over the past 26 years. These achievements underscore the organization’s dedication to combatting homelessness and its ability to effect meaningful change.
“The scale of the housing and homelessness crisis in Canada has never been greater. Not only do we need to build more affordable homes, but we don’t even have enough skilled tradespeople to build them at this point. We want to empower people who are homeless or at risk of homelessness to start careers in the trades by working on affordable housing,” says Marc Soberano, Raising the Roof’s Executive Director. “But we can’t do it alone, and partners like Rentals.ca are vital to reach the scale of work the crisis demands. We’re so grateful for Rentals.ca’s support. It’s helping us to catalyze new projects and offer more training to people who urgently need a chance at a brighter future.”
“We are incredibly excited about our new partnership. Rentals.ca’s values and interests line up with Raising the Roof perfectly,” said Max Steinman, CEO of Rentsync (Rentals.ca parent company). “Preventing homelessness, training people into the trades, and ultimately supporting housing supply – and, in particular, more deeply affordable housing supply – are all issues that are pressing to all Canadians and fundamental to us at Rentals.ca as the top online rental marketplace in Canada. This partnership will help to raise awareness and will be a source of critical funding for this vital cause.”
This partnership marks a significant step toward creating lasting solutions to homelessness in Canada. Rentals.ca is proud to support Raising the Roof’s initiatives, leveraging our resources and expertise to make a tangible difference in the lives of those in need. Rentals.ca encourages the general public to get involved and support the cause.
To learn more about Raising the Roof and how you can get involved, please visit raisingtheroof.org. Listen to Rentals. ca’s interview with Adrian Dingle, Director of Housing Development at Raise the Roof here
ABOUT US
Kingsgate Restoration is strongly committed to excellence in client care and satisfaction. With over two decades of experience, we pride ourselves on adhering to the highest standards where best practices are the foundation to our success. With the utmost commitment, we envision, assess, plan, and execute a variety of construction and restoration services.
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“PAY AND STAY”
ORDERS AND THE MONETARY JURISDICTION OF THE LTB
By: Doug Levitt, Levitt DiLella Duggan & Chaplick LLP
The following is an excerpt from an article drafted to supplement FRPO’s annual “Residential Tenancies Act Sessions” that was delivered in April and May, 2024. Please contact us at dlevitt@lddclawyers com to discuss your unique circumstances. All such queries will receive a prompt reply.
Section 207 of the Residential Tenancies Act, 2006 (the “RTA”) sets out the monetary jurisdiction of the LTB. Specifically, section 207 provides that the LTB may, where it otherwise has the jurisdiction, order the payment of an amount of money up to the greater of $10,000.00 and the monetary jurisdiction of the Small Claims Court, being $35,000.00 today. Section 207 also provides that a person whose claim exceeds $35,000.00 can commence a proceeding in the Ontario Superior Court of Justice to obtain an order requiring the payment of that sum, and provides further that the court can exercise any powers that the LTB could have exercised if the proceeding had been before the LTB (such as an order evicting a tenant). Notably, section 207 provides that, if a party makes an application at the LTB for the payment of a sum that is equal to or less than the LTB’s monetary jurisdiction, all rights of that party in excess of the LTB’s monetary jurisdiction are “extinguished” once the LTB issues its order.
If such an argument were to prevail, a tenant could habitually accumulate rental arrears that exceeded $35,000.00, wait until the LTB rendered eviction orders regarding same, and then only pay $35,000.00 to void each eviction order, thereby obtaining multiple rent reductions over time.
“
It follows that a landlord that has a claim against a tenant that is worth more than $35,000.00 may do one of two things:
1 Pursue the claim at the Superior Court of Justice to obtain an order for payment of the full amount of the claim1
2 Pursue the claim at the LTB to obtain an order for “a sum equal to or less than” $35,000.00
In the event that the landlord opts to pursue its claim at the LTB, the landlord’s rights in excess of $35,000.00 will be extinguished once the LTB issues its order.
With that said, with respect to claims for rental arrears that exceed $35,000.00, a troubling issue would sometimes arise. The issue was whether the LTB could require a tenant to pay rental arrears in excess of $35,000.00 to void an eviction order. By way of context, when a tenant is in arrears of rent, the landlord may give the tenant notice of termination for non-payment of rent. If the tenant does not pay the rental arrears, the landlord can then apply to the LTB for an order for the payment of same and for eviction. The tenant may, in turn, avoid eviction, before the LTB issues an eviction order, by paying everything that is owed under the tenancy agreement, together with the LTB filing fee. If the tenant does not make the aforesaid payment, and the LTB issues an eviction order, the RTA provides that the LTB is required to specify the amount that the tenant must pay to void the eviction order before it becomes enforceable (which includes “the amount of rent that is in arrears under the tenancy agreement”) and provides further that, if the tenant pays that amount before the eviction order “becomes enforceable”, the eviction order will be voided. Even after the eviction order has become
enforceable, if the order has not yet been executed by the Sheriff, the RTA allows the tenant to move before the LTB to set aside the eviction order upon proof of payment of the outstanding rent and of the landlord’s prescribed costs and expenses. The ability to void an eviction order by paying the amounts found to be owing by the LTB is the reason why such orders are commonly referred to as “pay and stay” orders. Put simply, if the tenant pays the amounts stipulated in the eviction order, the tenant is allowed to stay in the rental unit.
Historically, in circumstances where a tenant had rental arrears that exceeded $35,000.00, and the landlord opted to initiate an eviction application at the LTB, the tenant would argue that, pursuant to section 207 of the RTA, the rental arrears that exceeded the monetary jurisdiction of the LTB (being $35,000.00) are “extinguished” once the LTB issues its order and that, on calculating the amounts required to be paid to void an eviction order, the “rent that is in arrears under the tenancy agreement” does not include the arrears the rights to which have been “extinguished” (being amounts in excess of $35,000.00). Based on this argument, a tenant that owed a landlord $100,000.00, could void an eviction order by paying only $35,000.00 (plus the LTB filing fee, if ordered) and thereby obtain a rent reduction of $65,000.00. In fact, if such an argument were to prevail, a tenant could habitually accumulate rental arrears that exceeded $35,000.00, wait until the LTB rendered eviction orders regarding same, and then only pay $35,000.00 to void each eviction order, thereby obtaining multiple rent reductions over time.
Throughout the years, the LTB has addressed this issue inconsistently. Some LTB decisions have found that “pay and stay” orders are limited to the monetary jurisdiction of the LTB. Other LTB decisions have concluded that “pay and stay” terms may exceed the monetary jurisdiction of
the LTB. In a recent appeal that my office handled2, the Divisional Court dealt with this issue directly. Specifically, the court held that, while the monetary jurisdiction of the LTB limits that amount that the LTB can order a tenant to pay, it does not constrain the LTB’s jurisdiction to require that all of the rental arrears be paid (including amounts in excess of $35,000.00) to void an order terminating a tenancy. In this regard, the court found that:
It could not have been the intention of the Legislature to create a situation whereby a tenant could obtain an ever-greater reduction in rent arrears, at the expense of the landlord, by delay in curing its default in meeting its fundamental obligation to pay rent. These provisions were designed to afford tenants a significant opportunity to cure their default and preserve their tenancy, not to afford tenants an extended period of rent abatement.
As you may know, decisions of the Divisional Court are binding on the LTB. Accordingly, this issue has now been resolved in favour of landlords. Landlords can now initiate
1 See, for example, Ly Innovative Group Inc. v. Facilitate Settlement Corporation, 2023 ONSC 6932 (S.C.J.)
2 Rosen v. Reed, 2023 ONSC 6482 (Div. Ct.)
Making Tenant Insurance Effortless
an eviction application at the LTB to obtain an eviction order based on rental arrears that exceed $35,000.00 without concern that their tenant will be able to void same by paying only $35,000.00.
By: David Gargaro
DEALING WITH THE LTB RENTT: RENTT experts:
Rental property owners across Canada have long had issues with their version of the Landlord and Tenant Board (LTB) (also referred to as the Residential Tenancy Branch (RTB) or Office of Residential Tenancies (ORT)). There are numerous issues, such as increased delays in hearing times, more tenants (and tenant groups) taking advantage of the system, and unfavourable regulations.
In this month’s issue, we asked our esteemed RENTT (Rental Executives National Think Tank) panellists, who are leaders of rental housing associations across Canada, to comment on the issues their members are having at the LTB. They discussed current backlogs for appointments or hearings, challenging regulations, how the LTB could improve its regulations, and (where applicable) the impact on the use of above guideline increases (AGIs).
David Hutniak, CEO, LandlordBC
Tony Irwin, President and CEO, FRPO (and Interim President, CFAA)
Cameron Choquette, CEO, SKLA
Kevin Russell, Executive Director, IPOANS
RHB: What type of backlog are you facing for appointments or hearings at the LTB?
Cameron Choquette: The most impactful backlog we are facing at ORT in Saskatchewan is related to decisions being rendered in a timely manner for more complex decisions, such as monetary and tenant breach claims. These decisions are often rendered four to seven months after the hearing, which leaves both tenants and rental housing providers in limbo and is not industry best practice.
David Hutniak: From our perspective, we need to see continuous improvement on the RTB timelines and dispute resolution process, public information and public education, internal policies/rules of procedure, and compliance and enforcement measures. We would especially like to see improvement in the compliance and enforcement measures for the bad actors, both tenants and landlords, who are responsible for creating the majority of the problems in the rental market.
Kevin Russell: Nova Scotia’s Residential Tenancies process is flawed. Applicants must navigate through two tribunal hearings—Residential Tenancy and Small Claims Court appeals—just to obtain a final resolution. However, except for vacant possession orders, there is no enforcement of orders for other RTA Statutory Conditions breaches such as non-payment of rent or unit and property damages.
Tony Irwin: We have heard from some of our members that new applications seem to be prioritized over older ones, so we hope resources can be allocated to those older applications so they can be adjudicated and cleared. We also hear that applications to expedite a hearing, often for resident behaviour, aren’t being prioritized in a timely manner and applications regarding unauthorized occupancies are also taking a long time to process. Both of these applications appear to be on the rise post-pandemic, so this is something we are watching.
RHB: How has the situation improved or worsened over the last year?
Cameron Choquette: Over the past three to five months, the decision timelines have not improved. However, we are very pleased with the timelines to review and schedule hearings as they have improved significantly in 2024.
Tony Irwin: L1 applications are generally receiving a hearing after approximately four months, which is primarily due to the hiring of a significant number of new adjudicators. This is a significant improvement that FRPO has been advocating for with government for some time, but we would like to see this timeline reduced even further so we continue to work with the Ministry of the Attorney General and Ministry of Municipal Affairs & Housing, who are also committed to this as well.
David Hutniak: The RTB has significantly improved access to justice over the past year or so for both landlords and tenants largely due to the province’s $15 million funding boost. For example, the RTB has recently made improvements, such as expanding the direct request process and hiring additional staff to help bring down wait times, that are intended in part to ensure disputes involving problem tenants are resolved more quickly. They acknowledge that there’s more work to be done.
Kevin Russell: Final resolutions can take up to six to nine months, depending on hearing wait times and rescheduling.
RHB: What aspects of the LTB regulations are challenging or burdensome for landlords?
Cameron Choquette: ORT’s new online system is proving to be cumbersome for some members, but we remain committed to providing recommendations for improvement and walking our members through how best to use the system.
David Hutniak: In our experience, particularly in light of the improvement we’ve seen in access to arbitrators, for landlords who understand their rights and responsibilities and come into a hearing properly prepared, the system is largely working for them. In any tribunal system like the RTB, there will be occasional challenges with arbitrators, but we’ve even seen improvement in that area too, as the RTB has instituted better training and oversight/quality control measures for arbitrators.
Tony Irwin: One area of concern we have is the increased activity at the municipal level to enact bylaws that FRPO believe encroach on provincial jurisdiction. We saw this recently when the City of Hamilton passed a bylaw regarding renovations that require vacant possession even though provincial rules already exist. This is an additional cost and administrative burden on rental housing providers during a time when operating costs far outpace legislated rent increases.
Kevin Russell: A concerning trend is emerging. More tenants are seeking legal aid lawyers to represent them in residential tenancies hearings. This has transformed hearings from simple adjudications by third-party adjudicators to complex proceedings where lawyers employ legal tactics typically reserved for Supreme Court hearings. This prolongs tenancies, even in simple cases for non-payment of rent, at the expense of rental housing providers to endure months of lost revenue and property damages. Nova Scotia has witnessed an uptick in rental housing providers resorting to the Supreme Court of Nova Scotia at a great expense to have Residential Tenancies and Small Claims Court orders overturned.
RHB: What could the LTB be doing (or what regulations could they change) to improve the balances between protecting tenants’ rights and ensuring landlords’ interests?
Cameron Choquette: It would be appreciated if tenants were held to the same conduct and evidence standards that rental housing providers are so that we can ensure fair hearings are taking place and that tenants have sufficient evidence for their claims, just like rental housing providers do. We would recommend that hearings be recorded so that appeal judges could have fulsome transcripts to rely on when rendering their decisions and to ensure accountability for hearing officers. Reducing the period that rental housing providers need to wait to serve an immediate notice to vacate and notice of arrears is our primary recommendation. Currently the waiting period is 15 days. We recommend a waiting period of seven to ten days, after which point the notice can be served and legal proceedings can commence to ensure that chronic non-paying tenants are not skipping out on more than one month’s rent.
David Hutniak: The RTB is essentially an agent for the government responsible for administering the Residential Tenancy Act In that role that means providing information, resources, and dispute resolution services. In that sense, it’s the government, not the RTB, that’s responsible for protecting tenants’ rights and ensuring landlords’ interests. In simple terms, the government needs to ensure that they create and maintain a legislative environment that is conducive to the successful operation of rental housing while encouraging robust growth of new supply. That means ensuring that in their desire to help tenants, they don’t keep harming landlords, which isn’t always the case in BC. Ironically, the unintended consequences are such that more often than not their policies are ultimately harming renters.
Tony Irwin: Last year, FRPO was successful in advocating for additional funds for the LTB when the government announced $6.5 million in annual funding to hire 40 additional full-time adjudicators and five back office staff. This is the single largest investment since the inception of the LTB and members tell us they are seeing an improvement in service times, which is encouraging. It is critical that both residents and rental housing providers have timely access to justice, so FRPO continues to call for the LTB meets its own service standards by streamlining decisions through tools such as Default Orders and continuing to address resourcing constraints.
Kevin Russell: Nova Scotia lacks a Compliance and Enforcement program to enforce orders, something IPOANS has been advocating for years.
RHV: How do LTB regulations support or hinder the use of AGIs?
David Hutniak: In BC, the process is called Additional Rent Increase (ARI) and the process is relatively new. It’s not utilized very broadly by the sector, even though it is structured in a rather straightforward manner and the turnaround times for hearings to have applications approved is quite reasonable. There were certainly issues at the beginning but notable improvements in the past year. LandlordBC continues to work with the RTB to further refine processes, and we are doing more education for our members to help them take advantage of the ARI process.
Tony Irwin: Annual rent increases are determined by the Ministry of Municipal Affairs & Housing, and are subject to a 2.5 per cent cap. AGIs are the rules and regulations determined by the government that apply to major capital improvements and provide a process for rental housing owners to recover a portion of the expenditure through a rent increase above the annual guideline. To qualify, the rental property owner must have completed and paid for the work that is structural in nature for things like balcony or undergrounding parking garages, HVAC systems or energy retrofits that promote conservation. AGIs are capped at 3 per cent per year over three years and must be approved by the LTB.
RHB: Why is it necessary to increase rents via AGIs?
David Hutniak: Up until September 2018, the maximum allowable annual increase formula in BC was 2 per cent + CPI. This in our view was an intelligent approach to providing landlords with revenue certainty for capex and operational costs. Unfortunately, for what in our view was strictly a political decision by the BC NDP at the time, despite our strong objections and efforts to demonstrate the folly of their thinking, they decided to move to CPI only for the maximum allowable annual increase. Subsequently, they decided to work with LandlordBC to implement the ARI process, which took over three years because of initial delays at their end, and then the pandemic. So this is why we need ARIs.
Tony Irwin: Ontario’s rental housing stock is old with over 80 per cent of it built before 1980. These buildings are at a stage where significant capital investment is needed to modernize and bring them up to 21st century standards. This is the most affordable rental stock we have, so it is critical that these units be preserved so they can continue to be safe places to call home for many decades to come. Annual rent increases aren’t keeping pace with rising property taxes, utilities, maintenance or insurance costs let alone major structural investments, so rental housing providers apply for an above guideline rent increase to recover a portion of these costs.
RHB: Thank you for your time.
DAN DRORI
named Wyse’s Executive Vice President of Sales and Marketing
Highly regarded industry leader Dan Drori has joined Wyse Meter Solutions Inc. (“Wyse”) as Executive Vice President of Sales and Marketing, effective June 25, 2024.
Drori will be responsible for the further development and execution of Wyse’s go-to-market strategy, while also helping shape the company’s positioning, expand its lines of business, and maximize growth opportunities.
“We are thrilled to welcome Dan as he brings a wealth of experience, expertise, and passion to our team,” said Peter R.J. Mills, CEO, Wyse. “His impressive track record in building and leading high-performing teams, combined with his deep understanding of energy solutions, will be invaluable in our support of city-builders who are strengthening our communities. We are confident Dan’s strategic vision and dynamic leadership will continue to drive our growth and innovation forward.”
Prior to Wyse, Drori served as Vice President of Sales for a pointof-sale financing provider that served the new construction and energy management industries.
Previously, he held executive sales and marketing roles within the residential and commercial energy, technology, media, and social entrepreneurship sectors, where he delivered creative, forward-looking solutions and elevated client and customer experiences at every touchpoint.
“I am excited to be part of this exceptional team,” Drori said. "I am proud of the way I have helped clients access financial products that offer a perfect, custom solution with ease. Now, I am excited to bring that same commitment to Wyse, ensuring our submetering services are nimble, aligned with client needs, and, ultimately, easy to use.”
Drori earned a BA in Business and Humanities from York University. He is also a former outfielder for the Modi'in Miracle of the Israel Baseball League (IBL).
Contact: media@wysemeter.com
About Wyse:
Based in Concord, Ontario, Wyse is a leading provider of innovative submetering and utility expense management solutions for the multi-residential, condominium, and commercial markets in Canada. Wyse’s range of high-quality services enables building owners, developers, managers, and residents to take charge of their utility expenses by delivering environmentally sustainable and equitable suite submetering. The company has achieved exceptional growth with 290,000 suites under contract. Learn more at www.wysemeter.com
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• Mann Engineering
• Pretium Engineering Inc
2235 Sheppard Ave E Suite 1100 Toronto ON M2J 5B5
72 Corstate Ave., Vaughan, ON L4K 4X2
3055 Lenworth Drive, Unit 2, Mississauga, ON L4X 2G3
PO Box 418 RPO Steeles W North York ON M3J 0J3
240 Richmond Street West, Toronto, ON M5V 1V6
• Sense Engineering Ltd.
• Synergy Partners
• WSP Canada Inc.
• Wynspec Engineering
FINANCIAL
• Canadian Mortgage Capital Corporation
• Peoples Trust Company
FIRE SAFETY
• Accurate Fire Protection And Security
• Trace Electric
INTERIOR BUILDING/ RENOVATIONS
• Absolute Ventilation Inc.
• All Professional Trades Services Inc.
• Altona Renovation Ltd.
• Beautiful Floors & Janitorial
• Ecobc
• Innovate Waste Solutions Corp
• Laumar Design Limited
• Modern Pro Contracting Inc.
• Neutral Contracting Group
• Quick and Bright Cleaning Services
Sky Contracting Inc.
Attn: Berat Bajrami T: (905) 820-5500 beratb@skyinc.ca 66 Leek Crescent, Richmond Hill, ON L4B 1H1
Stephenson Engineering Limited
Attn: Mohsen Mansouri T: (416) 635-9970 mohsen.mansouri@ salasobrien.com
Torque
Attn: Ron Buffa T: (905) 663-3334 rbuffa@torquebuilders.com
Unilux CRFC Corporation
Attn: Rezarta Dine T: (888) 627-6727 rezarta@uniluxcrfc.com
Wyse Meter Solutions Inc.
Attn: Peter Mills T: (416) 709-0079 pmills@wysemeter.com
Yuhu by HappyCo
Attn: Michael Raab (416) 992-9038 mike.raab@happy.co
284 Richmond St E Toronto ON M5A1P4
2300 Yonge St, Suite 1600 North York, ON, M4P 1E4
3390 South Service Rd Suite 201 Burlington ON L7N 3J5
255 Carrier Drive, 2nd Flr., Etobicoke, ON M9W 5Y8
100 Wilkinson Rd., Units 16-17 Brampton, ON, L6T 4Y9
LEGAL
• Dharsee Professional Corp
• Levitt Di Lella Duggan & Chaplick LLP
• Sheryl Erenberg & Associates
• Spar Property Paralegal Professional Corporation
• Zarnett Law Professional Corporation
MARKET ANALYSIS & RESEARCH
• Altus Group Ltd.
• Veritas Valuation Inc
PAINTING
• Pascoal Painting & Decorating Inc.
• Swift Painters
PEST CONTROL
• HomePro Pest Control
• Orkin Canada
• Pest Control Plus Inc.
REAL ESTATE/LEASING PROFESSIONALS
• Bonnie Hoy & Associates
• CBRE Limited
• EPIC Investment Services LP
• JDN Property Management
• Rentals.ca
• Skyview Realty Ltd.
• SVN Rock Advisors, Inc.
RETROFIT, RESTORATION
&
CONSTRUCTION
• Conterra Restoration Ltd.
• First OnSite Property Restoration
• Forest Contractors Ltd.
• Index Construction Inc.
• Learmont Roofing Ltd.
• Maxim Group General Contracting
• New-Can Group Inc.
• Roma Building Restoration
• ServiceMaster Restore of Mississauga
Solid General Contractors Inc.
Attn: Safiyyah Alibhai
T: (905) 475-0707
safiyyah@solidgc.ca
Suite Excel Collections Inc.
Attn:Maricon Torres T: (416) 662-5382 maricon@secci.ca
Trigrand Inc
Attn: Artur Derraj T: (416) 712-8517 artur@trigrand.com
Westland MyGroup
Attn: Victoria Thornbury
T: (844) 999-7687 vthornbury@ westlandmygroup.ca
Xcel Construction Limited
Attn: Dave Pusateri T: (905) 599-2547 dave@xcelconstruction.ca
ZGemi Inc
Attn: Yusuf Yenilmez T: (905) 454-0111 yusuf@zgemi.com
SOFTWARE
• BuildingLink
• Lutendi Systems Inc
• Payquad Solutions
• Property Vista
SUPPLIES
• H & S Building Suplies Ltd.
TENANT
VERIFICATION/ INSPECTIONS
• Canadian Tenant Inspection Services Ltd.
• Gatemaster Inc.
• Rent Check Credit Bureau
WATER MANAGEMENT
• LEaC Shield Ltd
• Water Matrix Inc
• Watershed Technologies Inc.
• Watts Water Technologies (The Dictation Group)
W H O W E A R E ?
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W H A T W E D O ?
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F R E E A S S E S S M E N T
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