2022 FRPO MAC Awards Winners supplement

CONGRATULATIONS TO THE WINNERS

OF THE 2022 MAC AWARDS

The 2022 MAC Awards Gala took place on Thursday, December 1 at the Metro Toronto Convention Centre. The Marketing, Achievement, and Construction awards have recognized excellence, innovation, and leadership in Ontario’s vibrant rental housing sector for over 22 years. These distinguished awards showcase the industry’s hard work and our members’ commitment to high quality rental accommodations.

Each year we see new applicants, new projects, and an industry that continues to raise the bar. We were thrilled to see our submissions grow by 25 per cent this year and look forward to what 2023 will bring! We appreciate all of the hard work that goes into putting your submissions together and feel so fortunate that our members continue to share their good news stories and accomplishments they have made throughout the year.

FRPO’s had a very busy 2022. Our membership continues to be strong and support of our programs and events have reached record levels. The Canadian Certified Rental Building Program is committed to supporting the apartment industry’s environmental, social, and governance transformation and continually raising the bar of industry professionalism in serving rental housing consumers in all provinces across Canada.

I was pleased to lead this year’s ceremony, which also included well wishes for the holidays from Ontario Premier Doug Ford. Allan Drewlo, Chair of the Board, also provided a message recognizing the strong support of FRPO’s annual corporate partners.

On behalf of the FRPO Board and staff, we wish to congratulate the 2022 winners and finalists on their achievements and professionalism. Thank you to our generous sponsors for their unwavering support of FRPO and rental housing in Ontario. For more information, please visit frpomacawards.com.

FRPO honoured Paul Chisholm from Berkley Property Management as this year’s Lifetime Achievement recipient. It was an honour to hear him speak.

“When Tony called me a month and a half ago to tell me I was being given this award, I was surprised and very honoured, given that my peers had chosen me over others that may be more rightly entitled,” said Paul. “I want to thank all of those who voted for me, and I’m very humbled when I think of all the previous award winners in this category.”

Paul was born on a farm in Nova Scotia to a large family of ten. His family moved to Toronto when he was five years old. His father believed in the value of a good education, and made his children work hard during their summer months to pay for it. Paul graduated from the University of Toronto and received an MBA from Schulich. He later went on to receive his CA in what is now known as KPMG.

After four years, Paul decided he did not want to be an auditor. KPMG offered him the opportunity to join Rogers Cable as their CFO. After passing on this opportunity, Mark and Moe Blumes offered him the role of CFO for Mark’s Work Wearhouse. Paul was starting a family, and the position required a move to Calgary, so he declined this opportunity as well.

Paul’s mentor, Allen Every, invited him to join Highmark Properties, which had 600 suites under management at that time. Paul helped to quickly grow the property management company to 25,000 units, which included the purchase of 6,000 apartment units from the Cadillac Fairview Lenny Rosenberg portfolio.

“Unfortunately, and shortly thereafter, the NDP came into power and passed legislation that retroactively changed the rent review legislation disallowing AGIs based on capex and financial loss,” said Paul. “This period was one where a lot of landlords lost their buildings and it was a dark time for our industry.”

When his partner Allen passed away, Paul started another company called High Star Management. After passing on the opportunity to sell his business to Dundee Realty in exchange for shares, Paul merged with Greewin and became the company’s CFO. He helped to build the company’s portfolio to 55,000 units under management. After several years, Paul left Greenwin to start Berkeley Property Management, which currently manages about 10,000 units, primarily apartment rentals. The company is currently celebrating its 20th anniversary in business.

“I’ve never regretted the choices that I’ve made,” said Paul. “I’ve been very lucky to be part of this industry for over 40 years, 22 of them serving as the Secretary Treasurer of FRPO. It has provided my family and I a very good life. I want to thank my wonderful wife and children for putting up with me all these years with the late nights and missed appointments.”

Paul counts four major milestones in his life:

His marriage to his wife of 47 years

The birth of his children

The year he achieved both his MBA and CA

The moment he heard that he won this award

Paul reminisced about how the industry has changed significantly since he started. He talked about the passing of the greedy landlord and how most landlords are concerned about the residents and the maintenance of their buildings. This was proven during COVID-19 when allowances were made to help residents with their financial problems. Paul believed that rental property owners and industry members should be more vocal in the press about what they have done for residents. He also lauded the fact that various levels of government are finally recognizing the industry needs help to keep up with the demand for housing and how much more must be done to keep up the supply.

“I’ve always told my children that if you wake up dreading the thought of going to work, you’re probably in the wrong job,” said Paul. “If you wake up in the morning and you look forward to the day ahead, you’ll do well no matter what your profession.”

Lifetime Achievement Award

PAUL CHISHOLM

Paul

Rental Development of the Year — Over 200 Units

This award recognizes a housing provider that has achieved excellence in the development of a new rental housing project over 200 units. Projects must have been completed between November 2019 and September 2021.

WINNER

FINALISTS

BentallGreenOak – Novus: 11 and 25 Ordnance Street Fitzrovia – The Parker: 200 Redpath Avenue, Toronto

Rental Development of the Year — 200 Units or Less

This award recognizes a housing provider that has achieved excellence in the development of a new rental housing project of 200 or less units. Projects must have been completed between Nov. 2020 and Sept. 2022.

FINALISTS

Killam Apartment REIT – The Kay: 3610 Dixie Road, Mississauga

Rhapsody Property Management Services, RioCan Living and Allied – Strada: 555 College Street, Toronto

Story of Brampton Central™ 205 Queen St. East, Brampton

The Huron 2475 Hurontario Street, Mississauga

Social Media Award of Excellence

This award recognizes a property management company that has demonstrated excellence through use of social media to create a genuine connection with their residents, prospects, and employees.

WINNER

Greenwin

FINALISTS

Best Advertising Campaign

This award celebrates a rental housing provider that has demonstrated clarity, innovation, and excellence in a single advertising or marketing campaign.

WINNER

Steps Away. Literally.

FINALISTS

Best Property Management Website WINNER

This award celebrates a rental housing provider that has demonstrated excellence in creativity, design, content structure, ease of navigation, accessibility, and overall utilization of the medium.

ww w.theparkerlife.ca

FINALISTS

The Parker

Corp. and Canadian Apartment Properties REIT

Skyline Living - Home is where… Rhapsody Property Management Services - Liberty House Pre-Lease Campaign: Experience Something Different

Rhapsody Property Management Services and Riocan Living: livingatrhythm.com Ferguslea Properties: accoravillage.com

Congratulations 2022 Winners & Finalists

Best Suite Renovation Under $25,000

This

FINALISTS

FINALISTS FINALISTS

Best Curb Appeal

This category recognizes a rental housing provider that has demonstrated excellence in enhancing the curb appeal of their property. Judges have taken into consideration the overall curb appeal

WINNER

West Lodge 103 & 105 West Lodge Avenue, Toronto

FINALISTS

Morguard – Fifty on the Park: 50 Portland Street, Toronto Fitzrovia – The Waverley: 484 Spadina Avenue, Toronto

Best Amenities — Renovated or Existing

This category recognizes a rental housing provider that has demonstrated excellence in providing, creating or improving common areas and amenity spaces for their residents.

FINALISTS

Boardwalk REIT – King’s Tower: 812 King Street West, Kitchener Morguard – Fifty on the Park: 50 Portland Street, Toronto

Best Amenities — New Development

This award is a newly created category and recognizes a rental housing provider that has demonstrated excellence in providing exceptional amenity spaces and common areas to their residents in a new development.

PROVIDING OUR CLIENTS WITH THE HIGHEST POSSIBLE ROI

THE APT PROMISE:

Property Manager of the Year

This award recognizes a property manager that has demonstrated excellence and professionalism in managing their portfolio, staff, capital projects, and budgets, while also ensuring a high level of customer service and resident satisfaction.

WINNER

FINALISTS

Leasing Manager of the Year

recognizes an employee that has done an outstanding job in leasing, tenant screening, and revenue management over the past

WINNER

FINALISTS

Resident Manager of the Year

This award recognizes an employee or team that has demonstrated excellence and professionalism in on-site management while building positive relationships with residents, as well as providing a clean and safe environment for their community to call home.

WINNER

FINALISTS

This award

year. Entries are judged on closing ratio.

Malu Velasco - Oxford Properties Group and Margaret Stasiak - MetCap Living

Brendan Gonty - Tricon Residential and Daniel Smith - Hazelview Properties

Nickesha Williams - MetCap Living and Carver Sullivan - Sifton Properties

Michelle Twiss

Scott McCabe

Andrew Scheib

Dynamic Visual Marketing Solutions

Maximize your leasing potential with immersive pre-development digital marketing and innovative media capture technology.

Unlock The Full Potential of Your Parking Assets

Gain control and oversight over your parking operations with GrydPark, the tech suite designed to drive efficiency, revenue + asset value.

Customer Service Award of Excellence

This award recognizes a rental housing provider that has delivered outstanding customer service to its residents. Organizations are judged on their commitment to high standards of resident care in their teams as well as a willingness to go above and beyond the status quo.

FINALISTS

Community Service Award of Excellence — Supplier Member

This category recognizes a supplier member organization that has gone above and beyond to give back to its communities. Entries are judged on volunteer activities, charitable donations, service projects or events and the positive impact that their efforts have made.

WINNER WINNER

FINALISTS

Community Service Award of Excellence — Rental Housing Providers

This category highlights a property management organization that has gone above and beyond to give back to its communities. Entries are judged on volunteer activities, charitable donations, service projects or events, and the positive impact that their efforts have made.

WINNER

FINALISTS

Tricon Residential and Skyline Living

Rogers Communications and Yardi Canada Ltd.

Skyline Group of Companies and Hazelview Properties

Environmental Excellence

This award recognizes a rental housing provider that has demonstrated excellence in environmental stewardship, sustainability, and a commitment to greener rental communities.

WINNER

FINALISTS

Minto Apartments and Skyline Group of Companies

Company Culture Award of Excellence

This award recognizes a FRPO member company that shows an extraordinary commitment to company culture. This includes a demonstrated focus on company vision, work environment, recruitment and training programs, diversity and inclusion, rewards, recognition, and high levels of engagement and satisfaction.

WINNER WINNER

FINALISTS

Impact Award

This award recognizes a rental housing provider that has achieved extraordinary social outcomes related to one project or initiative in Ontario. Nominees must demonstrate the positive impact of their efforts. Projects may include affordable housing, community initiatives, financial relief, advocacy or other service projects.

Laptops for Learning

FINALISTS

BlueStone Properties Inc. and Skyline Group of Companies

Medallion Corporation - Making St. James Town Better For All BentallGreenOak - Equity, Diversity and Inclusion Initiative