Industry updates and a note from Glenn King, PEXA CEO

A note from Glenn King, PEXA CEO

Welcome to the second edition of Property Now. Firstly, I’d like to congratulate South Australia for becoming the latest jurisdiction to introduce fully digital property transactions.

This is a significant milestone as we progress toward a national e-Conveyancing standard for Australia’s homebuyers and sellers and is testament to the adaptability, collaboration and initiative shown by SA.

In this month’s magazine, we’re excited to share our FY20 report with you, which details the outstanding results delivered by industry over the last 12 months.

Additionally, you’ll find the latest updates from around the states, a glimpse into PEXA’s customer experience journey, cyber-security guidance, tips to maximise your LinkedIn presence and more.

We’re committed to supporting the community now and through the months ahead, as we look to bounce back from a testing 2020. I’m proud to announce that we’ve partnered with Small Business Australia, joining the Buy Local movement.

The campaign aims to support and celebrate small businesses – helping them endure the economic impacts of COVID-19, driving awareness of the current climate and encouraging consumers, whether online, over the phone or face-to-face, to buy and support local.

At this time, I must also acknowledge our colleagues in Victoria, who are currently navigating a difficult period. Rest assured that the PEXA team is here to support you and your businesses in the months to come.

We always welcome your feedback – if you have a story idea, a comment or you would like to contribute to a future publication, please email us at industry@ pexa.com.au. Additionally, you can subscribe here.

Stay safe and take care. Happy reading.

Glenn King

PEXA CEO

Around the grounds

New South Wales and ACT

PEXA is currently inviting members to register their interest in being activated for the ACT. Please note that only lawyers are eligible to transact in the territory. Additionally, per our latest platform release, a new settlement notification feature is now available. This change will enable members to upload and attach files, including the Order on the Agent PDF, to emails distributed upon settlement completion.

Victoria

In exciting news, Victorian members can now order all of your property and council certificates on Marketplace via PEXA Plus – enabling you to conduct all your searches from one central location. Additionally, you can now download invoices for PEXA Exchange and Marketplace transactions in PEXA Plus (all jurisdictions). We’re here to support you through Stage 4 restrictions in metropolitan Melbourne and Stage 3 restrictions in regional Victoria. A friendly reminder that there is no change to PEXA’s service as a result of these announcements.

South Australia

South Australia reached a significant milestone in August, with all eligible property transactions moving online. The state now joins Victoria, New South Wales and Western Australia in leading the national shift.

You can catch up with a Q&A discussing this transition hosted by the Office of the Registrar General, Land Services SA, Revenue SA and PEXA here.

Queensland

It was a record month in Queensland for digital property settlements – with a 25% rise month-on-month as the market’s momentum builds steadily. Elsewhere, our latest platform release is now live – with the highlight being the introduction of a land title address lookup service. With address lookup, the address field automatically populates and refines as you type. For the latest updates and news, be sure to bookmark our QLD Community group.

Western Australia

There was a 32.6% increase month-on-month in digital property settlements in WA, as the industry continues its recovery to pre-COVID-19 volumes. Missed out on our PropertyX Connect Series event? View a recording at your convenience here – with the password propxconnect. A number of key topics were covered, including the latest WA property market insights, industry news, cybersecurity guidance, the PEXA roadmap and a panel session featuring guests from the AICWA, UDIA WA and CBA.