The Landlord TImes - Utah - September 2013

Page 1

Professional Publishing, Inc

www.TheLandlordTimes.com

September 2013 - Vol. 5 Issue 8

UTAH UTAH

SALT LAKE CITY • OGDEN • PROVO Official Publication of the

Utah's Leading Advocate for the Rental Housing Industry Ph: 888-244-0401 • www.uaahq.org

10 Landlords Found Discriminating by Testers SALT LAKE CITY • OGDEN • PROVO

By L Paul Smith

In the first half of 2013, ten discrimination complaints were filed with the Utah anti-discrimination division by the Disability Law Center as a result of fair housing testers. In each case, the DLC tested the landlords twice and each time found them to be discriminating. Of the ten cases, two have been settled so far. Settlements included landlords agreeing to take fair housing training and making contributions to the DLC to offset the costs of testing.

UAA Food Drive Starts October 25th The Utah Apartment Association will be conducting a food drive October 25-November 8th. Members who have large apartment communities are encouraged to solicit donations from residents and staff and collect them at their office/clubhouse. The Utah Food Bank will pick them up November 8th. Prizes will be awarded to communities who collect the most food. Members who

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don’t have an office may drop-off donations at the UAA office 448 E 6400 S (Winchester) # 460. For the apartment communities, there will be awards in three different categories - less than 100 units, 100 - 300 units, and 300+ units. The communities which collect the most donations in each category will get Continued on page 3

Current Resident or

PRSRT STD US Postage PAID

Snohomish, WA

Permit #5

Paired Testing When the DLC tests, they generally use paired testers. This means they send (or have call on the phone) two renters, one who is in a protected class, and they measure if the two prospective rents are treated the same. One tester is not in a protected class (the “control” tester). The other is (the “protected class” tester). The tests are done on the same day, to the same leasing person or landlord. If any red flags are discovered, the DLC orders a second test. If both tests suggest the landlord uses discriminatory practices, a complaint is Continued on page 3

Don’t Say No – Say Yes If… By L Paul Smith This year, while at a conference, I had dinner with a friend who used to own a property management company in Utah. He now owns a bigger property management company in Las Vegas. While we were talking, he reminded me of a phrase he learned from the UAA 10 years ago at a training and told me how following that advice has helped his company. What he said was this. “One of the reasons we are doing so well is that on most of the single family homes we manage, we get huge deposits - between $3,000 to $6,000 in some cases. I learned that from the UAA. Because we get such huge deposits, we almost never have any problems. The tenants pay rent on time. They don’t damage the properties. But if they do, we have these big deposits to cover us. It just works really well.” He went on to explain the reason he gets big deposits and has so many less problems than he used to is that he religiously follows the “Don’t say no – say yes if…” philosophy. Don’t say no – say yes if… This principle, actually called risk based pricing, is prevalent in

many industries, but is easiest recognized in buying cars. The customer is assessed for risk, then even if they are not an ideal risk, they are offered a price or terms that are in line with the risk. Even very risky people can buy cars on credit because the risk is a part of the price. In rentals this principle begins with a good set of rental criteria. Landlords are encouraged to set criteria in multiple areas like:

• Income and employment history • Credit history • Rental history • Criminal history

When a person applies, they are evaluated against the rental criteria. Continued on page 2

IN THIS ISSUE: Executive Director's Report.............. Page 4 President's Message............................. Page 5 Rocky Mt. Power Hot Deal............................ Page 5 Products & Services Guide.................. Page 6


UTAH Don't Say No ...continued from front page If there is an area or two that is high risk, like poor payment history and bad credit, an adjustment can be made to the deposit. For instance, a person who has a good job, but bad credit for an understandable reason (like a divorce or other extenuating circumstance), might not normally meet a landlord's rental criteria. But instead of saying no, the landlord might choose to “say yes if” she puts down a higher deposit or gets a co-signer. Why many good tenants will pay more to rent from you I had a young mother once who had lost her husband two years previously. Because she had been a stay at home mom for several years, it took her a little while to get on her feet. When she met me she had maintained a good job for over a year and had gotten on top of her finances. However, because she lived with her father and had bad credit (she got into debt for the funeral and other things after his death but sold her house and paid all her bills), all the landlords she had talked to told her she wasn’t qualified to rent. Her pitch to me was like this “Listen, I know I’m a good person and will make a good renter if someone will take a chance on me. I know because of my background I look risky, but I am willing to have my father co-sign

and put down a higher deposit”. After verifying what she said was true, I increased the deposit from $800 to $2000 and had her father cosign. She was thrilled. She also was an exceptional renter for many years and left the place immaculate when she finally moved out. Another time two skiers from out of state wanted to sign a two year lease and live and work in Utah for those two seasons. However, they had only been here 3 weeks and just barely had gotten jobs. My criteria seeks people who have been at their current job six months, so normally their job history would not have been sufficient, but instead of saying no I said yes if they would pay double deposit. They didn’t even bat an eye. Top reasons to say yes if…

• Credit problems. A higher deposit

and/or co-signer makes someone with bad credit history much less risky

• No rental history. A lack of rental

history (like first time renters, who are higher risk) can be overcome with higher deposits and/or cosigners

• Bad rental history. In some cases,

people with bad rental history can be good renters. Most if the time,

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you would like to see they have addressed the issues to the previous landlord by paying any judgement from an eviction or damages done. But in some cases, even if they haven’t completely paid off their debt to a previous landlord, their risk to you can be lessened by higher deposits and/ or co-signers

• Insufficient income. It is possible

to have a good renter who doesn’t have as much income as you would be comfortable with. Students, who often times receive support from parents, are one example. Many in student housing get pre-payment of rent for the year or the semester as a way to mitigate risk. Others require a parent to co-sign. With nonstudents who don’t make enough to qualify under normal standards (usually around three times rent), prepayment, higher deposits and or co-signers can reduce risk

When not to say yes While finding a way to accommodate people with serious criminal history might feel and look good, saying yes to someone with serious criminal history is a huge risk even with higher deposits or co-signers because they can damage others and get the neighbors and the city mad at

you. Be very careful when trying to work with people who have serious criminal history. Always follow your agreements with cities that have good landlord programs. In most of those cities you agreed not to rent to people with certain criminal histories within the past 4 years. Another issue to be aware of is that certain low income people with income from government programs like section 8, disability, SSI or unemployment cannot have their incomes garnished if they do physical damage to the property. So be careful that you regularly inspect and deal with problems early. Too often landlords that rent to people on these sources of income have no way to recoup the damages done when the tenant moves out. Conclusion Certain times of year, like the fall and winter, can be tough times to fill empty units because traffic (people looking) is a lot less. Using principles like those described above can help you fill units with people who you might not normally rent to in ways that reduce risk and protect you.

UTAH

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The Landlord Times - Utah • September 2013


UTAH Discriminating

...continued from front page

filed with the state. Findings of discrimination by the state can result in fines of $10,000 for first time offenders. The most effective way to avoid red flags from paired testing is to be sure and treat EVERY PROSPECT the same.

• Tester was told there would be $50

What are red flags? A landlord recently called the UAA after receiving a letter from the state notifying her it was beginning an investigation based on this testing from the DLC. In her case, she had twice been asked (a few weeks apart) if she allowed service animals. Both times she said yes, BUT, both times she told them she charged an extra $500 deposit to have a service animal. That is an illegal practice. Of 129 tests conducted in the first half of 2013, 44 (34%) found “red flags” suggesting discrimination or discriminatory practice. Some of the red flags included:

• A protected class tester was

additional rent added each month for a service animal.

• A protected class tester was told no unit was available while a control tester was told there was one ready now.

referred to another complex while a control tester was shown a unit at that complex

• The control tester was offered a

move-in special while protected class tester was not

The best way to avoid having discrimination complaints filed against you is to understand fair housing law and treat everyone equally. For more information, log in to the UAA website and view the powerpoint presentation on Fair Housing Testing under the “what you missed” section after loggin in as a member.

UTAH

• Apartment manager asked about

the nature of a person’s disability (a clear no-no)

Food Drive ...continued from front page the following prizes:

• Recognition at the Utah Apartment Association Awards Show in January • A picture published in the Landlord Times • A Pizza Party sponsored by For Rent Media Solutions • Recognition online Individual members are encouraged to drop off donations at the UAA office. Members who drop food off will be entered into a drawing to win one of several prizes. If you are interested in learning more about how you can participate, please contact the UAA by phone at 801-487-5619 or by e-mail: taylor@uaahq.org

UTAH

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UTAH

Executive Director's Report By L. Paul Smith, Executive Director Utah Apartment Association By the time you receive this month’s issue of the landlord times, the 2014 dues renewal invoices will have been sent, and members will be renewing en masse. Thanks to all who support the UAA. In 2013, our membership is the highest ever: 3,643 members, including 230 associate members and over 2,000 members with less than ten rental units. We encourage you to renew early and often (a little Chicago political humor there!) If you are one of the thousands who receive this publication and are not yet a member, BECOME ONE TODAY. Call us at 801-487-5619 or signup online at www.uaahq.org. As summer has come to an end and we transition to fall, the UAA's

busy season, there are a few things We want to ask you to put on your radar: UAA PAC We have a goal to raise $85,000 by the end of this year. We have an aggressive agenda for 2014 and we need to have the funds available to implement our agenda. We need each of you to be participators in helping us meet this goal by:

Annual Meeting Our annual meeting will be held on November 19th. We will be having an orientation at 6 pm to remind you all the services and benefits of membership. Then at 7:00 p.m. we will have the business portion on the meeting where you will meet the board and discuss the direction and vision of the UAA. At 7:30 p.m. we

Visit Us Online!

PAC fundraising is every member’s opportunity and responsibility. Our staff and lobbyists are amazing but we need the funds for them to be successful.

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Providing Advocacy and Education to Utah Landlords and the Multi-Housing Industry Since 1934

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Possess at least 1 year of property management experience. Complete all 8 UPRO Modules. Complete and pass the exams given at the end of each module.

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Wednesday, November 13, 2013 Friday, November 15, 2013 Wednesday, December 11, 2013 Friday, December 13, 2013 Wednesday, January 22, 2014 Friday, January 24, 2014 Wednesday, February 19, 2014 Friday, February 21, 2014 All classes are from 8:30 AM to 12:30 PM @ UAA Office

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UAAPAC

Utah Apartment Association Political Action Committee

Protect your business and make your voice heard. The UAAPAC is scaling back overzealous regulations, limiting fees and taxes, and protecting your property rights. Be proactive, donate today!!! “I donate to the PAC because it’s critical we have a strong voice on capitol hill and our PAC helps us build relationships with and help keep in office those supportive of our industry.” Gloria Froerer Century 21 Property Management

UTAH

• donating personally • getting your company to contribute • asking your peers to contribute

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will have a legal panel that will discuss the biggest problems we saw in 2013 and how you can avoid them in the future. We hope to see as many of you there as possible. Thanks again. L. Paul Smith

“I donate to UAAPAC because the only way to protect our industry from over reaching government regulation is to be proactive in building relationships with all levels of government.” Kirk Cullimore Landlord Attorney

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NOT A MEMBER? JOIN TODAY!!! Online: www.uaahq.org Toll Free: 888-244-0401 Did you know that as a member of the Utah Apartment Association, you are also a member of the National Apartment Association? September 2013

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The Landlord Times - Utah • September 2013


Utah Apartment Association

President’s Message Education is the Key to Success By Steve Randall, President 2013 Utah Apartment Association In August, I, like many Realtors, attended the Utah Association of Realtors Conference in Park City. At the conference, they had an entire track devoted to property management practices and laws and they were by far the most attended and best re-

viewed classes, taught by staff and board members of the UAA. There were over a hundred realtors each day in the UAA classes and it reminded me how important education is. People hunger for it, and even when there were lots of choices, property management education was the top preference. Now I admit it. I’m kind of an ed-

ucation addict. I love taking classes and constantly learning. But in our ever changing world, staying on top of things is necessary. I hope that each of you will make it a priority this fall to attend one of the UAA’s education sessions. One of my favorites is the annual meeting. This year it will be held on the 19th of November. Come learn about

448 E Winchester (6400 S ) #460 Salt Lake City, UT 84107 Ph: (801) 487-5619 Fax: (801) 484-8649 www.uaahq.org

all the benefits of the UAA, what we will be doing at the 2014 legislature, and meet your volunteer leaders who serve on the board. It will be a great event. Put it on your calendar today!

UTAH

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Upgrade your existing evaporative coolers (aka swamp coolers) to qualified premium evaporative coolers now or budget now for replacements next year and save big! If your multifamily property has a Rocky Mountain Power landlord account, most or all of the costs associated with upgraded evaporative coolers could be covered by Rocky Mountain Power’s Home Energy Savings program incentives. To get started, just sign up your multifamily property

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maintenance staff as a "participating installer" in order to qualify for incentives (no state contractor license is needed). The cost of the unit will be covered and the labor to install them will be covered (or close to it) as well. Happier tenants, lower maintenance costs, cooler air flow, lower energy costs, and cash back incentives; what's not to love? In a world where everything seems too good to be true, we just found it. To get

started or learn more, call your Rocky Mountain Power account manager Nate Murray at 801-200-2273. Offer available to multifamily and HOA's. Single family rentals may qualify for incentives but rules and restrictions vary.

UTAH

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The Landlord Times - Utah • September 2013

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UTAH PRODUCTS & SERVICES GUIDE The following companies support the rental housing industry by funding education, government affairs and supporting activities. We encourage you to give them an opportunity to earn your business first. Listing in this guide does not constitute endorsement by the UAA. You are encouraged to check references and get bids in writing. 1031 Exchange

Zions Bank/Exchange Services LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-1031

24 hrs/After Hours Emergency Svc

ServiceMaster by Restoration Xperts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-310-8565

Accounting

Accounting and Tax Services, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8018930333 Bouwhuis, Myron . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-1357 J & K Accounting & Financial Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-755-6027 JM Accounting and Tax Services, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-893-0333

Advance Loans

Check City . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-858-0331

Advertising

Apartments.com . . . . . . . . . . . . . . . . . . . . . . . . . . 888-658-RENT Apartment Guide of Greater Salt Lake . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-8858 Apartments For Rent Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-352-4957 Apartment Radar . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-901-0237 Call Source . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-500-4433 Media One of Utah, A Newspaper Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-204-6274 Move.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-688-4542 Rent.Com, an Ebay Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 310-586-9521 U of U Off Campus Housing Svc . . . . . . . . . . . . . . . . . . . . . . . . . . . 434-817-0721 WebListers . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-784-2155

AFTER HOURS EMERGENCY

Alpine Cleaning & Restoration Specialists, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-563-3707

All Natural Fertilizer

Oasis Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-4997

Apartment Rental Guides

Simply Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-201-9004

Appliance/Electronics

RC Willey . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-622-7400

Appliances

Appliance Parts Company . . . . . . . . . . . . . . . . . . . .480-755-0007 EXT 241 Appliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004 Precision Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-7033 Reliable Parts . . . . . . . . . . . . . . . . . . . . . 801-486-2357 x 2108

Asphalt Maintenance

Precision Asphalt . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-991-0158

Asphalt Services

Big Red Asphalt Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-2051 Kilgore Paving And Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-382-6575 Preferred Paving . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-908-6622 T & N Asphalt Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-1626

6

Attorney

Arnold & Wadsworth . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-475-0123 Breglio Law Office . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-560-2180 David W Steffensen . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-263-1122 Froerer, Hunter & Ahlstrom, PPLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-389-1533 Jeffs & Jeffs PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-373-8848 Jeremy M Shorts Esq . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-610-9879 Law Offices of Kirk A Cullimore . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-6611 LeBaron & Jensen, P.C. /Fast-Track Evicti . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-773-9488 Merrill, Walter . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-682-8037 Rinehart Fetzer Simonsen & Booth, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-328-0266 Richards, Kimble, & Winn, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-274-6800 Scalley & Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-7870 Smith Knowles, P.C., Kenyon D. Dove . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-476-0303 Utah Eviction Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-6600

Automated Gates

Community Controls . . . . . . . . . . . . . . . . . . . . . . . . . 972-4331 x2010

Bank Services

Key Bank Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-297-5825 Washington Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-366-2265

Banking

Wells Fargo Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-1237

Background Checks

CoreLogic SafeRent . . . . . . . . . . . . . . . . . . . . . . . . . . . 702-839-1736 LexisNexis . . . . . . . . . . . . . . . . . . . . . . . . . . . 678-694-2798 On-Site.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 619-540-7828 PeopleTrail, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-307-4100 RentGrow . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-736-8476 Renting Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-674-9181 Right Renter LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-754-9900 Utah Apartment Association . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-5619 Victig Background Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-886-5644 Western Reporting, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-308-0005

Bathroom Renovation

Bath Fitter . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-748-4200

Bathtub & Tile Refinishing

Miracle Method . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-295-1101 Surface Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5275

Blinds

Dun-Rite Blinds . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-2536

Cable Television

Orbit Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-466-9040

Carpet and Flooring

Fibers, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-2300 Flooring Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-604-6123 Griffith Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-395-0887 Popp Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-0077 Redi-Carpet . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-7922 Shaw Industries Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-667-2504 Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-9981 Southwest Flooring . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-438-4889 TB&J Warehouse, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-208-1913

Carpet Cleaning

Cliffs Personal Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-673-1777 Dirt Away . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-726-0308 Double Take Carpet Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-377-1107 Venturi Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8100

Cleaning company

All Green Cleaning Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-4846

Collection Services

Link Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990 National Credit Systems, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-515-6858 NCS, Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-598-1466 North American Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-741-8982 Outsource Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-355-4766 Wakefield & Associates, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-537-2900

CollectionS

Rent Recovery Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-335-0119

Communications

A 3 Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-699-4199 Qwest Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-575-1098

CONCRETE

Advanced Concrete Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-7783

CONSTABLES

Wasatch Constables . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-392-9400

Construction

Capital Improvement Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-223-6100

DEBT RECOVERY

Link Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990

Default Insurance

Leaseterm Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 378-206-2910

Drain Cleaning

Precision Concrete Cutting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-0025 Professional Drain Service LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-963-0910

Electrical

All Pro Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-874-7098 Charger Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2420 Gipco Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-3320

Energy Conservation/Savings

Questar ThermWise . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-719-0753 Rocky Mountain Power Cool Keeper . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-298-2459

FENCING

SimTek Fence . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-9336

Financial Advisor Financing

Marcus & Millichap . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-736-2600 Utah Community Reinvestment Corp (UCRC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-0011 The Madison Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-785-8350

Fire Extinguisher

Sure Fire Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-252-6188

Fire Protection

Simplex Grinnell . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-9406 Statefire DC Specialties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-288-2100

Fitness Equiptment

Advanced Exercise Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-510-4419 Fitco, Fitness Center Outfitters . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-933-4826 FitLogistix . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-7727

Flags, Poles, & Banners

Colonial Flag . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-562-0123 Designs In Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2281

Foundation Repair

GRAFFITI PROTECTION

Superior Coatings . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-4378

HANDYMAN

Casal's Handyman Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-707-6847

Heating & Air

Air Cold Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3580 Air Design Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-264-8292 Alta Air Conditioning & Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-397-2583 Johnstone Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-486-4401 Precision Heating & Cooling Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-8150 SwampTech, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . `801-747-1150

HVAC Services

Humphrey Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-2757 RPM Home Energy Savings Program . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636

HVAC SUPPLIES

Contractors HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-8565

InspectionS

Albion Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-548-6347 Rental Property Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . 541-868-7747

Insulation

PeachTree Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-0873

Insurance

American Family Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571 Anderson-Lym Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1551 Craig Thomas Insurance Agency, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1188 Day Clark Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-8704 Kandace Meyer . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571 Poulton Insurance, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-4477 Wells Fargo Insurance Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-4416

Internet

GAS SERVICES

MSD Datastream . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 Pingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094 Sky Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-0022 Windstream Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-993-5512

General Construction

Pingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094

Davenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302

Furniture Rental & Sales

CORT Furniture Rental . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-984-2678 Questar Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-324-5159 Davenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302 IPS, LLC 'Your Handyman' . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-302-2555

Golf Cars

Intermountain Golf Cars . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8828

Internet Markeing investments

Salt Lake Real Estate Investors Assoc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-645-6405

IRRIGATION

Mountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050

Landscape Maintenance

Ace Property Maintenance L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-4333

The Landlord Times - Utah • September 2013


Aeroscape . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2383 Affordable Care and Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-637-1557 Bee Green Fertilizing Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 Cascade Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-228-0647 Kimball Property Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-3351 Landscape Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-261-1733 Lawn Butler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-916-1214 Pro-Turf Landscape Services LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-692-3186 Suncrest Commercial Landscaping . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-2727 Total Landscape Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-512-1663 ValleyCrest Landscape Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-561-7541

Landscaping Services

Affordable Lawn Care & Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-999-4347

Laundry Equipment

Appliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004 Azuma Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-707-1188 Evans, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6580 Hainsworth Laundry Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-636-1622 Mac Gray . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-9176 Mendenhall Equipment . . . . . . . . . . . . . . . . . . . . . 801-298-1133 xt 111

Lead Based Paint Remediation

Parking Enforcement

Downtown Parking Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-473-8848

Pest Control

Advanced Pest Control Services Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-292-1950 Eradicare Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-393-7378 JS Property Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-0171 Preventive Pest . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-5590 Terminix . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-9511 Thorn Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-626-1156

Playgrounds

Big T Recreation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-572-0782

Plumbing

Budget Plumbing & Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-5775 Moen Faucet . . . . . . . . . . . . . . . . . . . . . . . . . . . 720-346-5138 Mountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050 Plumbing Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-831-0045 Rescue Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-2097 Robert W Speirs Plumbing, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-0522 Roto-Rooter . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-5278 Rush Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-233-8342

Pool & Spa Equipment & Service

Maintenance Supplies

Aquatech . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-0120 Precision Pools & Spas . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-2212 Swim Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-1707

Management Company

Delta Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-541-5535 Nine Lives Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-9999

Salt Lake County Lead Safe Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-468-2077 Ferguson Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3500 HD Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-824-2941 Horizon Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-939-6033

Marketing

Scentair . . . . . . . . . . . . . . . . . . . . . . . . . . . 760-443-9705

Move In Gifts

Chelsies Move In Gifts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-835-3274

Odor Removal

BioSweep of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-550-9764 Fresh Aire Air Fresheners . . . . . . . . . . . . . . . . . . . . . . . . . . 801-877-5888 ScentAir . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-897-5931

Paint

Kwal Paint, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-259-3074 PPG Paint . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-8465 Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-809-2569

Painting

Alpine Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-721-5007 CertaPro Painters . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-1027 Empire Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-680-4495 Executive Coatings & Contracting, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-300-6786 Five Star Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-386-0000 Unforgettable Coatings of Utah, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-753-8737

Parking

Parking Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-671-1803

The Landlord Times - Utah • September 2013

Printing

Property Maintenance

Bee Green Fertilizing, Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 Mountain West Property Solution Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-4489 NeighborWorks Provo . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-5820 Peak Property Solutions Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-775-7325 The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-427-6924 Z3Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4400

Property Management

Action Property Management & Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-1801 Advanced Solutions Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-8226 Allison-Shelton Real Estate Services, AMO . . . . . . . . . . . . . . . . . . . . . . . . . . . 602-474-3572 Alliance Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-391-3913 Bristlecone Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-349-2585 Century 21Gage Froerer & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-621-0521 Century 21 McAffee . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-943-9386 Coalition Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-649-4994 Colemere Realty Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-8192 DBA Re/Max West Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-787-1111 Desert Sage Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-0949 Fortress Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-788-7691 Guardian Property Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-6878

JEM Property Management & Sales LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-586-4415 Jensen Property Management & Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-628-1678 Ledingham Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-293-1830 Lone Peak Realty & Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-268-1087 Manor Service Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-322-3373 Miller & Company Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-7922 Professional Realty Services , L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-450-8432 Real Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-4200 Real Property Management - West LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-5508 Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4661 Safeguard Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-9339 The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636 Tier One Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-898-6909 Utah Investors Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-0220 Utah's Prime Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-627-1132 Vision Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-3875 Western National Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 949-862-6292 Welch Randall Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-399-5883

Property Management Software

AppFolio . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-1536 Inspeckd.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-5551 Property Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-826-9700 RealPage, Inc . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015 Smart Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-723-8645 Tenant Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-860-6475

Real Estate Services

Apartment Realty Advisors . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-1221 Coldwell Banker Gold Key Realty Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-753-8824 Equity Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-608-8610 Home Basic Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-830-1500 ManageCo . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-0800 NAI Utah/Mountain West . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-456-8806 WJ Bradley Mortgage Capital Corp . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-613-3761

Rent Payments

SteadyPay Payment Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 270-706-6222

Rental Listings

Dogfriendlyrental.com . . . . . . . . . . . . . . . . . . . . . . . . . . 801- 230-4724

RentAL WEBSITE

Propertypond.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5400 Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-508-4661

Renters Insurance

Assurant Specialty Property . . . . . . . . . . . . . . . . . . . . . . . . . . . 770-763-1000 ePremium Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-319-1390 Evolutions Insurance Brokers . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-585-2853 Renters Legal Liability LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-994-0237

Resident Support

Family Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-955-9110

Restoration Companies

Belfor Property Restoration . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-936-1212 Servpro of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-5228 Utah Disaster Kleenup . . . . . . . . . . . . . . . . . . . . . 888-utah-udk ext 363

retail

Shop 24 Global . . . . . . . . . . . . . . . . . . . . . . . . . . . 316-755-5880

Roofing

American Roofing Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-269-1276 Kimball Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-657-9991 Olympus Roofing Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-975-7663 Whitaker Roofing Services, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1681

Security

Addtech Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 801-414-9342 Kane Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-678-9384 Northern Utah Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-985-9462 Pacific National Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-596-1272 Securitas Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-5678

Security Deposit Alternative

SureDeposit . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-531-7873

Shopping Service

Shop24 Global LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-284-3693

Signs

Hightech Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6464 Sign-a-rama . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576

Reliable Tree Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-7996

Waste REMOVAL

ValetWaste . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327

Waste Management

Ace Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 801.363.9995 Allied Waste/ BFI . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-6032 Tiger Sanitation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-2287 Valet Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327 Wasatch Trash Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-207-8292 Waste Away Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-987-0750

Waste Services

Bin There Dump That . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-888-4676

Water Systems

Water Evolution Technologies, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-623-3127

Website design

B5 Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-794-0020

Wholesale Suppliers

Wilmar Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . 856-533-3150

Windows

Advanced Window Products . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-866-8000

Windows & Doors

Peachtree Windows & Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-1255 Simonton Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-903-5739

Smoke Free Multi-unit housing

Salt Lake Valley Health Department . . . . . . . . . . . . . . . . . . . . . . . . . . . 385-468-3835 Utah Department Of Health . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-538-6754

Snow Removal

Streamline Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-1197

Software

Real Page, Inc. . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015

Salt

The Salt Depot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-282-1250

SCREENING

The Screening Pros, LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8184445252

Signs

Sign-A-Rama . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576

SUB-METERING

NWP Services Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-421-1668

Television

Comcast . . . . . . . . . . . . . . . . . . . . . 801-485-0500 x2658 Direct TV . . . . . . . . . . . . . . . . . . . . . . . . . . . 818-449-4475

Trash Valet & Recycling

Concierge Waste Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-971-0719 WSI Of Utah LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-713-1306

Tree Service

Diamond Tree Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1749

7


KEEP YOUR PROPERTY PROFITABLE The benefits of smoke-free housing include lower maintenance costs, a decrease in fire hazard, and an increase in tenant satisfaction. To learn more about what you can do to go smoke-free, call the Utah Department of Health at

801.538.6754 or visit tobaccofreeutah.org/muh-intro.html

GO SMOKE-FREE

8

The Landlord Times - Utah • September 2013


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