Utah Rental Housing Journal September 2014 by Professional Publishing, Inc

Rental Housing Journal Utah

September 2014 - Vol. 6 Issue 9

2. Ask The Director: Dear Director: Tenant won’t let me in! 5. Troubleshooting Appliances 6. Director’s Message: Annual Renewal Packets Out in October

7. President’s Message: Money Talks: How Pac Donations Help Represent Our Industry

UPCOMING EVENTS: General Membership Meetings All meetings 7 pm – for addresses go to www.uaageneralmembershipmeetings.com Ogden- Oct. 28th Orem- Oct. 29th Salt Lake - Oct. 30

9. House Vote Sinks EPA Water Rule

Events UAA Annual Meeting Nov. 18th

WWW.RENTALHOUSINGJOURNAL.COM • PROFESSIONAL PUBLISHING, INC Official Publication

of T he

Utah Apartment Association Utah's Leading Advocate

By Scott Watkins, Cambria Property Management

By Dr. James Woods Bureau of Economic Research University of Utah

Why Landlords Fail: 10 Fatal Mistakes and How to Avoid Them

By Cynthia Hale, Esq.

recently bought a little apartment complex up on Capital Hill. While shopping for the right units to buy, I had the opportunity to walk through a good number of units in the Salt Lake valley. So as an investor, I got a recent first-hand look at some fatal landlord mistakes that may be costing you money. Likewise, in my law practice I of-

ten see landlord mistakes, many of which can be fatal to your investment health, and all of which are easily avoidable. This article is offered as a little refresher (you already know everything I’m going to tell you) to help you avoid these mistakes and bank a profit.

continued on page 6

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property managers for the foreseeable future. Overbuilding is unlikely to be a problem overall, though it may have an impact in some submarkets like sugarhouse and downtown Salt Lake City.

continued on page 8

Landscaping and Roofs

Drain any swamp coolers and disconnect any water pipes (so they don’t freeze in winter). Scrub the water pan to get rid of grime and moisture. Prepare the furnace by changing filters, cleaning combustion chambers, and making sure any flammable materials are not stored nearby.

tah’s Economy is strong and getting stronger. This is fueling the residential rental market and leading to good times for landlords and

There are 6 things that drive Utah’s High Growth rate, which is one of the top in the country: 1 )Our labor market is inexpensive, low cost, with a large supply of high quality workers who stay in Utah because of our quality of life; 2) Our transportation infrastructure is high

Check all hose bibs. Unhook and remove hoses. Wrap any exposed areas with insulation. Look for any exposed pipes outdoors or any indoors that are close to exterior surfaces and wrap with insulation.

HVAC (Heating, Venting and Air Conditioning)

www . uaahq . org

Drivers of Utah’s High Growth Rate

Plumbing

Turn off sprinklers and if possible blow out the lines with compressed air to decrease freezing and cracking. Be sure to remove all fallen leaves (lots of slip and falls happen on sidewalks with wet leaves) to reduce hazards and not kill the lawn in the spring. Inspect trees and branches around roofs to make sure they aren’t dragging against the building and could do damage. Make sure braches that could hang low when covered with snow are removed as well. Clean out gutters and ground spouts so they won’t get clogged and overflow.

Rental Housing Industry – 888-244-0401 –

Utah Economy and Rental Market Conditions Strong

Winterization story is told about a rancher who hired a ranch hand who claimed to be able to “sleep when the wind blows.” One night a big storm came in. The rancher, in a panic, went out to tour his spread. He found all the gates closed and shut, the barn shuttered, the animals put away and safe, and all prepared for the storm. When he went to look for the ranch hand that had done it all, he found him asleep. He now understood what it meant to be able to “sleep when the wind blows”. It means you have prepared and have no worries. Properly winterizing your properties allows you to sleep when the wind blows. Taking appropriate care in the following six areas will help you reduce cost, lower risk, and better maintain your properties.

for the

Current Resident or

Fatal Mistake #1: Failure to Maintain and Upgrade Your Property

Maxim: The value of your property is determined by the income stream that it produces. Some investors make the mistake of not putting any money back into their properties. The business philosophy of some of the landlords whose properties I recently inspected, must be to charge low rents so the landlord can justify doing the irreducible minimum. This is bad investment logic and often lands you with creepy tenants, government agencies looking over your shoulder, and attorney bills. If you can spend, for example, $3,000.00 on upgrading a unit and then raise the rent by $100.00 per month, you will have enlarged the income stream of the property by $1,200.00 per year. Using a “10-Cap,” you will have increased the value of your property by around $12,000.00. I know a couple of local in-

vestors who have recently raised rents by as much as $135.00 per unit, by doing exactly this. If your property is in a good rental area so that you’re not over-improving, then why would you run down the value of your asset by letting it go to the dogs? Much can be done with plain old soap and water and elbow grease. As the units turn over, wash and caulk the windows, re-stain the doors, acid-wash and caulk the tub and sinks, sweep the sidewalks, pull the weeds, etc. These things cost pennies but the improvements can be dramatic, plus the sweat-equity you’ll build and the improved clientele will be well worth the effort.

Fatal Mistake #2: Failure to Treat Your Investment Property as a Business

Maxim: You’re either making a profit, or you’re running a charity. If you have a tenant who is consider-

continued on page 4

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Ask The Director: Dear Director: Tenant won’t let me in! Dear Paul, I have a tenant who has lived in a property for 3 months now. They recently had a leaky faucet and asked me to send over a plumber. When I went over there with my plumber, they insisted that he could go in, but I couldn’t. This made me suspicious, so I gave them a 24 Hour inspection notice a few days later, and when I came by they locked the doors and refused to let me come in. What should I do? Should I just let myself in when they aren’t home? Linda M. Dear Linda, I’m sorry that you had a breakdown of communication with your tenants. It sure sounds like something strange is

going on! As you know, doing regular and thorough inspections is an important part of being a landlord. Reasonable tenants understand that you are doing inspections not to “catch” them, but to ensure that the property is in good condition, find what you need to fix, and give them a chance to bring up any concerns that they might have. Unfortunately, your tenants are not being reasonable. If you are using the UAA lease, you have the legal right to enter the property “during reasonable hours with or without notice.” However, instead of just entering when they aren’t home, I would advise that you serve a “3 Day Notice to Preform Covenants of Lease” form to the tenants, explaining

how they are violating the lease by not letting you in, and that you will evict them if they continue to refuse to allow you to do inspections. If they do not change their minds within the 3 days, I would suggest you get an attorney to help you do the eviction and help you get into the property as soon as possible to find out what they are hiding. Best of luck! L. Paul Smith Dear Paul, My husband and I own a duplex that we have been renting for quite a long time. There are currently two older ladies who live in it, one on each side, who have both been there about five years. The thing is that they just CANNOT get along! They are constantly arguing and calling me to complain about the other one. What should I do? Deanna P. Having one tenant that is causing problems can be a nightmare, having two is horrible! The first thing you should do is look into their complaints about each other and see if there is any actual violations of the Lease or of your House Rules. If there is a violation, then serve a “3 Day Notice to Preform Covenants of Lease” on the one who is violating the lease. If you are seeing issues that could be re-

Providing Advocacy and Education to Utah Landlords and the Multi-Housing Industry Since 1934

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General Membership Meetings

This class qualifies you for a discount on your business license State wide.*

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Ogden @ City Hall

October 9, 8:30 AM October 13, 8:30 AM

Utah Apartment Association Political Action Committee

Protect your business and make your voice heard. The UAAPAC is scaling back overzealous regulations, limiting fees and taxes, and protecting your property rights. Be proactive, donate today!!! “I donate to the PAC because it’s critical we have a strong voice on capitol hill and our PAC helps us build relationships with and help keep in office those supportive of our industry.” Gloria Froerer Century 21 Property Management

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Emergency Preparedness Inspections UAA Forms & Contracts

Ogden @ Northern Wasatch Board of Realtors October 28, 7:00 PM

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Orem @ Century 21/Harmon Building

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Salt Lake City @ UAA Office

*The discount applies to municipal business licenses that require landlord education for a lower annual fee.

Events

For more classes go to:

UAA Annual Meeting

November 3, 8:30 AM

UAAPAC

If you have a question for the director to be answered here in the Rental Housing Journal, please send them by e-mail to taylor@uaahq.org or mail them to: Dear Director 448 E Winchester Street, Suite 460 Salt Lake City, UT 84107

Office: 801-487-5619 Toll Free: 888-244-0401 448 E. Winchester (6400 S.), Suite 460 Salt Lake City, UT 84107

October 20, 8:30 AM November 1, 8:30 AM

Get a seat to hear from our keynote speaker. Co-Winner of The Amazing Race, David O’Leary.

L. Paul Smith Executive Director, Utah Apartment Association

www.uaahq.org

Salt Lake @ UAA Office

solved by changing your House Rules for the property, then you might want to rewrite your rules in a way that is fair to both parties. However, you indicate that this might be a long running feud between your tenants, and the last thing you want is to get caught in the middle. If there is no realistic hope for a resolution, you may want to consider notifying both tenants that if they don’t start getting along you will not be renewing either of their leases next time they come up for renewal and finding two new tenants who can get along with each other. L. Paul Smith

October 22, 6:00 PM

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UPDATED 2014

August 2014

Rental Housing Journal Utah • September 2014

RENTAL HOUSING JOURNAL UTAH

Rental Housing Journal Utah • September 2014

RENTAL HOUSING JOURNAL UTAH

10 Fatal Mistakes...continued from front page ably behind in rent, you have forgotten this principle. Most investors don’t buy income property to become do-gooders or change the world. It’s a safe guess that you bought your income property to build wealth by generating an income stream, tax benefits, and the opportunity to increase the value of the property through improvements and appreciation. Make it a policy to always choose your own charities. Don’t let non-paying tenants nominate themselves as your favorite charity. It’s business. I’ve seen several income property owners driven to near bankruptcy for failing to manage their property as a business. Do not make this fatal mistake.

Fatal Mistake #3: Failure to Wear Your Hat as a Landlord

Maxim: Either you run the property, or the property runs you. You are not your tenant’s mother, father, best friend, Bishop, Pastor, Rabbi or Social Worker. You are a mere landlord with a mortgage to pay. Establish a business relationship with your tenants on Day #1. Your tenants are your customers, and you serve them by providing nice units, good maintenance and service with a smile. If your tenant asks for several extra weeks to pay the rent, he’s asking for a loan. The tenant is asking you to be his lender. My personal policy is that I don’t make loans to my tenants. I don’t mix the hats of landlord and lender. You need to set your own policy in this area, make it known, and follow it. If you forget your hat or get confused about which hat you’re wearing, you will soon find yourself listening to hard luck stories, getting entangled in the tenant’s personal life, and then being made to feel like a horrible rotten so-and-so for demanding the rent in the face of the tenant’s woes. Get over it. Demand the rent. Collect the rent or replace the tenant. Clean the unit, raise the rent and move on. And do it before you’ve suffered a fatal blow to the pocketbook.

Fatal Mistake #4: Failure to Demand Rent

If someone had hold of your ATM card and was withdrawing money daily from your bank account, you probably wouldn’t listen to sad stories and negotiate endlessly to get it back. Why then, if someone has hold of your rental property and fails or refuses to pay the rent, would you listen to sad stories and negotiate endlessly to get your property back? Do not make this fatal mistake. Fatal Mistake #5: Failure to Act Promptly Whether it is a backed up toilet, an electrical problem, a loud party, a nonpaying tenant, the presence of unauthorized sub-tenants, drugs, or any other undesirable condition, it is a fatal mistake to neglect to confront the situation and promptly act to remedy it. If the problem is your responsibility, you want to act promptly to both protect

your property and to fulfill your duty to provide the essential services. It’s a good idea to get familiar with the Fit Premises Act and your local fit premises ordinances, which often compel you to act within a very narrow window of time when essential services that affect health and safety are interrupted. If the problem is the tenant’s responsibility, you want to confront the matter quickly to get it terminated or handled.

Fatal Mistake #6: Failure to Get Good Tenants

To get good tenants in good times, you ordinarily need to own decent, safe and affordable rental units in areas where good people want to live. In the current market however, you’re probably going to have to do more than that to seriously compete. A combination of the availability of low mortgage interest rates plus an increase of new apartments being built, has resulted in an increased supply for first renters, while demand for rental units has remained relatively stable. Now is the time for all good landlords to go the extra mile to attract good tenants. “New” is a big seller (as in new carpet, or new blinds, or new paint). “Clean” is also a big seller. My son is studying for a business marketing degree, and he opines that in this market landlords might have to actually sell what tenants want to buy - like accepting pets (half of tenants have pets, so if you refuse to allow them you are reducing your market by 50%). Whatever it is you do, you need to distinguish your units from the crowd and make them desirable. There’s an awful lot of dirty, dingy units to be had out there, and good tenants will likely be turning their noses up at dirty and dingy when so many units are available. These concepts are important to minimize your vacancy rates in this market.

home, where they can feel “at home.” They want to know that the unit will be nice to live in, that their lifestyle will be compatible with other tenants in the community, and that the schools, transportation, shopping, churches, and jobs suit their needs. My family once had a property manager who was a sourpuss. One day a prospective tenant was leaving the property after being under-impressed by the manager’s presentation of the unit, when the maintenance man happened to smile at her. The prospective tenant took the opportunity to ask him how he liked the property. He cheerfully replied that he loved living and working there because it was private and quiet and the neighbors and owners were nice people. The prospective tenant walked back into the office and rented the unit. Make sure you train your employees and staff to smile and be friendly and help tenants and prospective tenants in a way that will reflect positively on your property and make them feel “at home.”

Fatal Mistake #9: Failure to Streamline Your Expenses

Ask for cash discounts. Don’t replace when you can refurbish, cover, resurface or repair. Use the skill, knowledge and efficiency of the Utah Apartment Association venders whenever possible. For example, I personally use SurfaceTech to refinish tubs and sinks and elegantly resurface formica for less than half the cost of new. I use Carpet Liquidators for beautiful new carpet and linoleum remnants for a fraction of new retail prices. I use Precision Appliances for high quality used appliances for a

fraction of new. Cambria does a nice job of carpet cleaning on the cheap. You can also make a dramatic upgrade by replacing old draperies with PVC blinds from Home Depot very inexpensively. Replacing all screens with new screen material and a do-it-yourself rolling tool from Home Depot is cheap and easy, and makes the property look well kept. Other efficient venders and tricks of the trade abound. Be willing to look in new places for savings and look into different vendors often to make sure you are getting the best products and services. As income property investors we’re willing to put up with a lot of grief in order to make a profit. Reduce the grief and increase the profit by streamlining your expenses. When you use vendors to streamline your expenses, be sure to use UAA vendors first. You can find them in the Yellow Pages of this publication.

Fatal Mistake #10: Failure to Refinance High Interest Investment Loans

Reducing your interest rate by 1% could save you thousands. Current rates on investment properties are still incredibly low. Don’t miss this market opportunity to reduce the cost of your debt service. I use Apartment Association member Josh Mettle at First Equity Financial in Sandy. I hope this little refresher will help you to avoid these 10 simple but fatal mistakes, which might otherwise prevent you from realizing the fun of income property ownership and a nice return on your investment. Now, go forth and make a profit!

Fatal Mistake #7: Failure to Thoroughly Pre-Screen Prospective Tenants

Vacancies and turnover is often an income property owner’s largest expense. In the current market, you might have to swallow hard and take a few risks with prospective tenants that you didn’t have to take in better times. But there’s no excuse for failing to check out the rental history and credentials of prospective tenants so that you can honestly assess that risk. Sooner or later you are going to draw the short straw and get a bad tenant, no matter how scrupulous you are about checking with former landlords, employers, and other references before renting your units. But turnover is one cost of doing business that you can keep to a minimum by your due diligence in prescreening your applicants.

Fatal Mistake #8: Failure to Be Cheerful and Upbeat About Your Property

Good tenants are looking for a good

www.rentalhousingjournal.com 4

Rental Housing Journal Utah • September 2014

RENTAL HOUSING JOURNAL UTAH

Troubleshooting Appliances By David Bower, Precision Appliances

ppliances that work make a landlord’s life much easier. When they operate incorrectly, it can cause headaches, stress and expense. To limit all three, there are some simple troubleshooting techniques you can implement that will help you identify what’s wrong, if it is fixable, and the most cost effective way to deal with the problem. In this article I will cover solutions for refrigerators and stoves. In a future article I will cover other ap-

pliances. Oftentimes when you get a complaint about an appliance, you can resolve it quickly by following some of the following techniques and by asking the right questions to find the problem.

Refrigerators Problem: Not Cold Enough/Too Cold. Troubleshooting: Check that the controls are set in the middle of the dial as a starting point. Allow 24 hours for adjustments to work. Adjusting controls and waiting solves most problems. If complaint is not cold enough, do they have large family that may open the fridge a lot? Is the fridge in a hot kitchen or in the

sun? Is it a hot summer? Properly working appliances can sometimes seem not to be under these circumstances. Is it too cold or a defrost issue? Are the fans working? In the back near the bottom—check they are on. Make sure the air circulation is not blocked. Problem: Water in refrigerator. Troubleshooting: This points to a defrost/drain issue. Or was it just water spilled? Remove back panel and clear drain. Check that the doors are sealing properly. Problem: Never seems to turn off. Troubleshooting: Newer models run more than older models. In some the noise is a constantly moving fan, not the compressor. Ovens/Stoves Problem: Light or clock comes on but oven won’t heat up. Troubleshooting: This is a power problem. There may only be 110 of power (enough for the clock). You need 220 for stove. Check breakers, cords, and wall receptacles. If it’s a gas oven, check for igniter problems. Problem: Door won’t open. Troubleshooting: Self-clean cycle needs 2-5 hours to cool down before it will unlock. Already forced it open with a crowbar? Buy a new range! Problem: Cracked top or the door

hinge is bent. Troubleshooting: Cracked top comes from something being dropped onto the hot surface; if the door hinge is bent someone used it for a seat or a ladder. In either case, replace the stove. Problem: Fireworks in the oven. Troubleshooting: The heating element is burned out. This can be a simple fix, but make sure the stove is unplugged! Problem: Oven temperature is wrong. Troubleshooting: Check oven temp with an oven thermometer. Some ovens can be adjusted—check your tech sheet to see how to adjust digital controls, or check the temperature control know for minor adjust-

ments. Problem: Burners are constantly not working. Troubleshooting: This is from someone consistently “boiling over” when cooking. The receptacles or plugs for the burners get wet and short out. David Bower owns and operates Precision Appliances and specializes in selling and servicing gently used appliances. For more information about classes that Dave teaches or information on appliances, visit his website at www.saltlakeprecisionappliance.com or call 801-972-7033.

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26180-2014.13.indd Rental Housing Journal1Utah • September 2014

PROFESSIONAL PUBLISHING, INC

3/26/14 5:10 PM

Utah Apartment RENTAL HOUSING JOURNAL UTAH

Association 448 E Winchester (6400 S ) #460 Salt Lake City, UT 84107 Ph: (801) 487-5619 Fax: (801) 484-8649 www.uaahq.org

Director’s Message: Annual Renewal Packets Out in October By L. Paul Smith, Executive Director Utah Apartment Association In the month of October UAA members will receive their annual renewal. With the renewal packet will be loads of information on the amazing benefits of being a UAA member. Approximately 90% of members will renew (the vast ma-

jority of those who don’t are ones who sold their property or left the business). It is an exciting time! In renewal packets will be all sorts of information about how the UAA protects the rental housing industry from government overreach and has helped assure we are in the top 5 states in America to be a landlord and property manager. There will also be information about many of the new resources the association provides to members and our industry and

our very exciting history. Be sure to pour over those materials and renew quickly. The History of the UAA and what it has accomplished for the rental industry is nothing less than phenomenal. Just in the past 12 years we have grown from 450 members to almost 4,000. The government affairs successes of the last 12 years have been significant and staggering. We hope you that whether you have been a member for many years or are just learning about the UAA that you will

support the organization that support, services and protects landlords and property managers. If you would like more information about the UAA or would like to tap into the cumulative resources of 4,000 members and over 80,000 units (membership today) and 80 years of experience, call us at 1-888-244-0401.

Winterization...continued from front page Doors and Windows

Check all doors and windows that they close properly and seal. Inspect weather stripping. On single paned windows consider double sided insulation tape and plastic to reduce heat loss.

Extermination

In fall, mice start looking for a warm place to flee. They can get in holes on your building the diameter of a #2 pencil. Seal any holes with steel wool (so they won’t chew through) then caulk. It may also be a good time to spray for spiders.

Miscellaneous

If you have sump pumps now is a good time to check them. We inspect and

clean out all of our dryer vents in the fall. Do thorough inspections of the grounds and the building to make sure you aren’t missing anything. Checking these six things will lead to more peace of mind, less cost and better maintained properties. And yes, you too will be able to “sleep while the wind blows”. Scott Watkins is a licensed Real Estate broker and operates Cambria Property Management, a full service property management and maintenance service for landlords. If you are interested in maintenance or property management Scott can be reached at 801-270-5888 or scott@cambriapm.com

Rental Housing Journal Utah • September 2014

Utah ApartmentRENTAL Association HOUSING JOURNAL UTAH 448 E Winchester (6400 S ) #460 Salt Lake City, UT 84107 Ph: (801) 487-5619 Fax: (801) 484-8649 www.uaahq.org

President’s Message: Money Talks: How Pac Donations Help Represent Our Industry

By Steve Randall, President Utah Apartment Association

Last month the Utah Apartment Association put on a phenomenal Economic Forecast. We had the opportunity to hear from world class economists, exciting and innovative companies and an influential National leader in our industry. I had a wonderful time and enjoyed the meeting very much, but I was perhaps most struck by the closing speaker: one of our lobbyists, Mike Ostermiller, who gave a quick summary of how we can ensure that the political process works in a way that is fair to our industry. His remarks were so good that I thought it would be worthwhile for you to have them verbatim. “There was a bill proposed during this last legislative session by a very sincere and well-meaning legislator. And what the bill did was it said ‘I want to create enhanced civil penalties for landlords who do not return the security deposit in a timely man-

Rental Housing Journal Utah • September 2014

ner. And not only do I want to enhance civil penalties, I want to double or triple or quadruple the fines that landlords would pay if they don’t return the security deposit. And then I want to create criminal penalties and criminal sanctions for landlords who do not return security deposits.’ For those of us who pride ourselves on staying out of prison, this is a problematic notion to be sure!” “So we went and met with this legislator and we said ‘look, we understand that you are worried about tenants getting their security deposits returned, that makes all kinds of sense to us. But please believe us when we tell you that they are not ‘not getting a return’ because of evil, nefarious landlords who are trying to hoard and steal their money.’ Then she said ‘well, why aren’t they returning them?’ I said ‘because most of the time, we can’t find them. And this may surprise you to know, Senator, we can’t find them often times because they don’t want to be found, because there is a good chance that they owe us money.’” “So, we were able to take that bill,

and working with the sponsor of it, we were able to not just amend or change it, but completely overhaul it and replace it with another bill that simply says this: ‘before a tenant can file a lawsuit against a landlord for failing to return their security deposit, that tenant now needs to come to the landlord, serve the landlord with a five day notice… and say to the landlord ‘you have five more days to give me my deposit, and here is where you can send it. Here is where you can find me.’ That’s a simple so-

lution to a pretty complicated problem.” “I use that example because I think that it more than any of the other dozens of bills we worked on last year really is a quintessential example of how issues can either really negatively impact your industry and your ability to be successful and make money, or on the flip side how if you do it right public policy can have drastic and profound positive implications on your ability to make continued on page 9

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Utah Economy...continued from front page quality and optimally located (air, rail and road links are highly convenient and centrally located to many markets); 3) Utah’s population demographic is ideal for economic growth with high growth in prime demographic categories for both labor and consumption; 4) Utah’s fiscal condition and business climate are among best in country; 5) we are a high growth region, which promotes economic growth, and 7) we have a favorable distribution of income, which means we have a large middle class that can afford to consume and is part of the labor force.

Demographics of Utah Renters

Growth of Renters and New Development It is estimated that in this decade there will be a 30% increase in the number of renters in our market – most of this is from growth, although some is from lower homeownership in the short term. The forecast is for

between 60,000 – 80,000. It is estimated that 40,000 new apartment units will be built in this decade, with the “shadow market,” the term for single family through 5 unit apartment buildings making up for the other 20,000-40,000 renter households.

The average household size of a renter household is 2.82. 60% of renters are families. 40% are non-family. 255 of renters live alone, so one in 4 renter households consists of only one person. 82% are white. 18% minority. About one is six renters is Hispanic (16%). 19% of renters are seniors. 53% of households are 1 and 2 person households while 16% have 5 persons or more.

Overall, the market has both positive and negative factors in play. On the down side, renter affordability continues to deteriorate and fewer household formations and a decline in net immigration from the recession has reduced demand. However the demographic and economic fundamentals continue to be strong, the rising housing prices continue to favor the rental market, and the release of pent-up demand and decrease in the “shadow” market mean that overall the market should continue to seem reasonable growth in the near future. Digested from a Presentation at the 2014 Fall Economic Forecast Con-

ference given by Jim Woods, Director of the Bureau of Economic Research, University of Utah on September 17th, 2014.

Vis it u s at www.re nt a lh ou sin g j ournal.co m

Rental Housing Journal Utah • September 2014

RENTAL HOUSING JOURNAL UTAH

House Vote Sinks EPA Water Rule By Carole Roper and Jim Lapides National Apartment Association WASHINGTON, Sept. 11, 2014 — The House has voted 262-152 to approve a bill (H.R. 5078) that would block the Environmental Protection Agency's (EPA) proposed rule to expand the scope of waters subject to federal regulation under the Clean Water Act. Under the rule, permitting requirements and associated costs for multifamily owners and developers would significantly increase without necessarily resulting in improved water quality. Specifically, EPA’s proposed rule

would remove the federal regulatory connection to waters considered “navigable” and replace it with a broader definition, resulting in federal regulation of virtually all waters, including man-made ponds and ditches. The House-approved bill would instead require EPA to consult with state and local regulators to fine-tune a regulation to protect waters that are identified as needing additional federal protection. Comments from lawmakers have continued to affirm our own statements that this is a deeply flawed rulemaking. However, although there was bipartisan support for the

House bill, which was approved Sept. 9, a companion measure in the Senate (S. 2496) is not expected to be considered until after the election. The Obama Administration has indicated that it would veto the bill. Statement from the National Multifamily Housing Council (NMHC) and National Apartment Association (NAA) on the U.S. House of Representative’s passage of H.R. 5078, the “Waters of the United States Regulatory Overreach Protection Act”: “We applaud the House for passing bipartisan legislation blocking the Environmental Protection Agency (EPA) and U.S. Army Corps of

Engineers’ deeply flawed proposed rule that would expand the scope of waters subject to federal regulation under the Clean Water Act. The bill would require EPA to consult with state and local regulators to fine-tune a regulation to protect waters that are identified as needing more federal protection. “As written, EPA’s proposed rule would result in federal regulation of virtually all waters, including man-made ponds and ditches – ultimately, creating significant financial burdens for small businesses across the nation without necessarily any continued on page 10

understand that, and wants to harm your business and negatively impact your ability to be successful in your business – we need somebody else to occupy that seat and to go to the legislature and do things that are productive for our overall economy and for your industry.” “It is your PAC that enables us to do that. I would encourage you in the strongest terms possible to do everything you can within your companies to promote and encourage participation and even more par-

ticipation in your PAC so that we can continue to grow that and continue to increase the stature that your association has, not just on Capitol Hill, but around the state of Utah in the political world. And we can use that statue to effect public policy in a positive way.”

Money Talks ...continued from page 7 a profit and succeed in your business.” “The UAA has done a great job … in really becoming a powerful and influential group up on Capitol Hill. One of the many reasons we have been able to do that is because of your PAC. Your PAC has grown significantly over the last several years, and I would leave you with just this one thing to think about: if you haven’t contributed anything to the UAA PAC for 2014, you should. You should do it today. You should

Rental Housing Journal Utah • September 2014

do it right now. And if you have contributed, you should probably contribute a little bit more. It makes a significant difference in our ability to be effective advocates on your behalf, because if for no other reason we are able to use that PAC money to go to legislators…who get the political process, who understand small business like yours, who understand private property rights, who understand the issues you are dealing with and keep them in office. And where there is a legislator who does not

UTAH PRODUCTS & SERVICES GUIDE

RENTAL HOUSING JOURNAL UTAH

The following companies support the rental housing industry by funding education, government affairs and supporting activities. We encourage you to give them an opportunity to earn your business first. Listing in this guide does not constitute endorsement by the UAA. You are encouraged to check references and get bids in writing. 1031 EXCHANGE

Zions Bank/Exchange Services LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-1031

24 HRS/AFTER HOURS EMERGENCY SVC

ServiceMaster by Restoration Xperts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-310-8565

ACCOUNTING

Accounting and Tax Services, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8018930333 Bouwhuis, Myron . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-1357 J & K Accounting & Financial Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-755-6027 JM Accounting and Tax Services, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-893-0333

ADVANCE LOANS

Check City . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-858-0331

ADVERTISING

Apartments.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .888-658-RENT Apartment Guide of Greater Salt Lake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-8858 Apartments For Rent Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-352-4957 Apartment Radar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-901-0237 Call Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-500-4433 Media One of Utah, A Newspaper Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-204-6274 Move.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-688-4542 Rent.Com, an Ebay Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310-586-9521 U of U Off Campus Housing Svc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434-817-0721 WebListers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-784-2155

ATTORNEY

Arnold & Wadsworth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-475-0123 Breglio Law Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-560-2180 David W Steffensen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-263-1122 Froerer, Hunter & Ahlstrom, PPLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-389-1533 Jeffs & Jeffs PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-373-8848 Jeremy M Shorts Esq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-610-9879 Law Offices of Kirk A Cullimore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-6611 LeBaron & Jensen, P.C. /Fast-Track Evicti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-773-9488 Merrill, Walter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-682-8037 Rinehart Fetzer Simonsen & Booth, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-328-0266 Richards, Kimble, & Winn, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-274-6800 Scalley & Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-7870 Smith Knowles, P.C., Kenyon D. Dove . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-476-0303 Utah Eviction Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-6600

ALL NATURAL FERTILIZER

Oasis Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-4997

APARTMENT RENTAL GUIDES

Simply Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-201-9004

APPLIANCE/ELECTRONICS

RC Willey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-622-7400

APPLIANCES

Appliance Parts Company . . . . . . . . . . . . . . . . . . . . . . .480-755-0007 EXT 241 Appliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004 Precision Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-7033 Reliable Parts . . . . . . . . . . . . . . . . . . . . . . . . 801-486-2357 x 2108

ASPHALT MAINTENANCE

CARPET CLEANING

ELECTRICAL

All Pro Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-874-7098 Charger Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2420 Gipco Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-3320

ENERGY CONSERVATION/SAVINGS

Questar ThermWise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-719-0753 Rocky Mountain Power Cool Keeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-298-2459

FENCING

SimTek Fence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-9336

FINANCIAL ADVISOR

Community Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 972-4331 x2010

Marcus & Millichap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-736-2600 Utah Community Reinvestment Corp (UCRC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-0011 The Madison Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-785-8350

BANK SERVICES

CLEANING COMPANY

Sure Fire Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-252-6188

COLLECTION SERVICES

Simplex Grinnell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-9406 Statefire DC Specialties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-288-2100

AUTOMATED GATES

Key Bank Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-297-5825 Washington Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-366-2265

BANKING

Wells Fargo Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-1237

BACKGROUND CHECKS

CoreLogic SafeRent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 702-839-1736 LexisNexis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 678-694-2798 On-Site.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619-540-7828 PeopleTrail, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-307-4100 RentGrow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-736-8476 Renting Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-674-9181 Right Renter LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-754-9900 Utah Apartment Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-5619 Victig Background Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-886-5644 Western Reporting, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-308-0005

BATHROOM RENOVATION

Bath Fitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-748-4200

BATHTUB & TILE REFINISHING

Precision Asphalt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-991-0158

Miracle Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-295-1101

ASPHALT SERVICES

Surface Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5275

Big Red Asphalt Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-2051 Kilgore Paving And Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-382-6575 Preferred Paving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-908-6622 T & N Asphalt Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-1626

CARPET AND FLOORING

Fibers, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-2300 Flooring Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-604-6123 Griffith Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-395-0887 Popp Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-0077 Redi-Carpet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-7922 Shaw Industries Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-667-2504 Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-9981 Southwest Flooring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-438-4889 TB&J Warehouse, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-208-1913

DRAIN CLEANING

Precision Concrete Cutting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-0025 Professional Drain Service LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-963-0910

Cliffs Personal Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-673-1777 Dirt Away . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-726-0308 Double Take Carpet Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-377-1107 Venturi Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8100

AFTER HOURS EMERGENCY

Alpine Cleaning & Restoration Specialists, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-563-3707

CABLE TELEVISION

Orbit Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-466-9040

BLINDS

Dun-Rite Blinds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-2536

All Green Cleaning Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-4846 Link Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990 National Credit Systems, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-515-6858 NCS, Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-598-1466 North American Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-741-8982 Outsource Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-355-4766 Wakefield & Associates, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-537-2900

COLLECTIONS

Rent Recovery Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-335-0119

COMMUNICATIONS

A 3 Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-699-4199 Qwest Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-575-1098

CONCRETE

Advanced Concrete Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-7783

CONSTABLES

Wasatch Constables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-392-9400

CONSTRUCTION

Capital Improvement Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-223-6100

FIRE EXTINGUISHER FIRE PROTECTION

FITNESS EQUIPTMENT

Advanced Exercise Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-510-4419 Fitco, Fitness Center Outfitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-933-4826 FitLogistix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-7727

FLAGS, POLES, & BANNERS

Colonial Flag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-562-0123 Designs In Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2281

FOUNDATION REPAIR

Davenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302 Interwest Foundation Repair & Lifting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-492-3503

FURNITURE RENTAL & SALES

CORT Furniture Rental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-984-2678

GAS SERVICES

Questar Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-324-5159

GENERAL CONSTRUCTION

DEBT RECOVERY

Davenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302 IPS, LLC 'Your Handyman' . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-302-2555

DEFAULT INSURANCE

Intermountain Golf Cars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8828

Link Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990 Leaseterm Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378-206-2910

GOLF CARS

GRAFFITI PROTECTION

Superior Coatings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-4378

HANDYMAN

Casal's Handyman Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-707-6847

HEATING & AIR

Air Cold Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3580 Air Design Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-264-8292 Alta Air Conditioning & Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-397-2583 Johnstone Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-486-4401 Precision Heating & Cooling Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-8150 SwampTech, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . `801-747-1150

HVAC SERVICES

Humphrey Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-2757 RPM Home Energy Savings Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636

HVAC SUPPLIES

Contractors HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-8565

INSPECTIONS

Albion Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-548-6347 Rental Property Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541-868-7747

INSULATION

PeachTree Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-0873

INSURANCE

American Family Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571 Anderson-Lym Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1551 Craig Thomas Insurance Agency, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1188 Day Clark Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-8704 Kandace Meyer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571 Poulton Insurance, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-4477 Wells Fargo Insurance Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-4416

INTERNET

MSD Datastream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 Pingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094 Sky Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-0022 Windstream Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-993-5512

INTERNET MARKEING

Pingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094

INVESTMENTS

Salt Lake Real Estate Investors Assoc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-645-6405

IRRIGATION

Mountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050

Water Rule..continued from page 9 improved water quality. “In developing its revised scope of the Clean Water Act, EPA failed to follow certain regulatory requirements, did not conduct a sufficiently rigorous peer-reviewed scientific inquiry and relied on a flawed economic analysis. “We encourage the EPA to return to the proposed rulemaking in order to correct these significant errors. This would help ensure that the

apartment industry can continue to meet the demands of our 37.5 million residents and the millions more who will call an apartment home.” To learn more about the role of the multifamily housing industry in our nation's economy, go to www.weareapartments.org

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Rental Housing Journal Utah • September 2014

UTAH

RENTAL HOUSING JOURNAL UTAH

Carsey Institute: Renters Feel Financial Squeeze After Recession

LANDSCAPE MAINTENANCE RENTAL LISTINGS Empire Painting Alliance Property Management SALT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-680-4495 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-391-3913 Ace Property Maintenance L.L.C. Dogfriendlyrental.com The Salt Depot Executive Coatings & Contracting, Inc. Bristlecone Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-4333 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .801- 230-4724 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-282-1250 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-300-6786 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-349-2585 Aeroscape Five Star Painting Century 21Gage Froerer & Associates RENTAL WEBSITE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2383 SCREENING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-386-0000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-621-0521 Affordable Care and Landscape, LLC Propertypond.com The Screening Pros, LLC. Unforgettable Coatings of Utah, Inc. Century 21 McAffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-637-1557 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8184445252 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-753-8737 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-943-9386 Bee Green Fertilizing Co. Rentler Coalition Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-508-4661 SIGNS PARKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-649-4994 Cascade Landscape Sign-A-Rama Colemere Realty Associates Parking Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-228-0647 RENTERS INSURANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-8192 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-671-1803 Kimball Property Maintenance Assurant Specialty Property DBA Re/Max West Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-3351 . . . . . . . than . . . . . . . 30 . . . . percent . . . . . . . . . . . .of 770-763-1000 SUB-METERING . . . . . .American . . . . . . . . . . . . . . . . . 2010, . . . . . . . 435-787-1111 ENFORCEMENTneed among ore people who rent their PARKING “Increased spending more CarseySearch/search.php?id=195. Landscape Solutions ePremium Insurance Desert Sage Properties NWP Services Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-261-1733 Downtown Parking Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-319-1390 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-0949 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-421-1668 Lawn Butler homes are feeling the finan. . . . . . . . . . renters . . . . . . . . . . .indicates . . . . . . . . . 801-473-8848 that strong public their housing costs, with the Insurance Brokers Fortress Propertyhous Management, LLC income on Evolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-916-1214 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-585-2853 TELEVISION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-788-7691 PEST CONTROL are necessary Pro-Turf Landscape Services LLC This analysis is based on U.S. Census Renters Legal Liability LLC cial squeeze following the recession, ing programs to protect highest rates occurring in the West and Guardian Property Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-692-3186 Comcast Advanced Pest Control Services Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-994-0237 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-6878 Suncrest Commercial Landscaping .estimates . . . . . . . . . . . . .from . . . . . . .the . . . 801-485-0500 . . the . . . . . . . . individuals . . . . . . . . . . . . . . . . . . .from . 801-292-1950 Bureau 2007 andx2658 2010 with younger renters and people in becoming overburin central cities. JEM Property Management & Sales LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-2727 Direct TV RESIDENT SUPPORT Eradicare Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-586-4415 Total Landscape Management LLC . . . . Community . . . . . . . . . . . . . . . . . .Survey. . . . . . . . . 818-449-4475 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-393-7378 American Estimates Family Support Center Jensen Property Management & Leasing West burdened,” dened. However, this research also dem In all regions. . .and across all place . . . . . feeling . . . . . . . . . . .the . . . . .most . . . . . . . .“cost . 801-512-1663 JS Property Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-955-9110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-628-1678 TRASH VALET & RECYCLING ValleyCrest Landscape Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-0171 by Services aggregating information Ledingham Properties . . . . . . . . . . . . . to . . . . .new . . . . . . . .research . . . . 801-561-7541 according fromPreventive the Pest onstrates that the lowest-earning housetypes, the percentage of renters who were produced Concierge Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-293-1830 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-971-0719 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-5590 Lone Peak Realty & Management from detailed tables LANDSCAPING SERVICES WSI Of Utah LLC available on American Terminix Carsey Institute at the University of holds experienced the smallest cost burdened increased between RESTORATION COMPANIES . . . . . . . . .increas. . . . . . . . . . . . . . were . . . . . . . 801-268-1087 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-713-1306 Affordable Lawn Care & Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-9511 Manor Service Inc Belfor Property Restoration FactFinder. . . . . .Hampshire. . . . . . . . . . . . . . . . . . . . . . . . . . 801-999-4347 Thorn Pest Solutions New es in cost burden over time, and 2010. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-936-1212 . . . . . indicating . . . . . . . . . . . . . . . . . . 2007 . . . . . . . 801-322-3373 TREE SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-626-1156 Miller & Company Property Management Servpro of Utah LAUNDRY EQUIPMENT The Carsey Institute conducts policy reDiamond Tree Experts . . . . . . . . . . . . . . .al. . . . . . . . . . . The . . . 801-566-7922 . . . . . . . . .in . . . cost-burdened . . . . . . . . . . . . . . . . . . 801-785-5228 The research was conducted by Jes- thatPLAYGROUNDS without the housing . programs largest increase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1749 Appliance Warehouse of America, Inc. Professional Realty Services , L.L.C. Utah Disaster Kleenup search on vulnerable children, youth, and . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004 Big T Recreation . . . . . .most . . . . . . . .vul. . . . . . . . . renters . . . . . . . 801-450-8432 . . . . rural . . . . . . . . places, . . . . . . . . . . .up 888-utah-udk 363 sica Bean, America’s occurred. in 4.3 ext Reliable Tree Care Azuma Leasing vulnerable families research . . . . . . . . . . ready . . . . . . . . . in . . . .existence, . . . . . . . 801-572-0782 Real Property Management families .and . . . . . .on . . . .sustainable . . . . . . . . . . . . . . .community . . . . 801-262-7996de. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-707-1188 RETAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-4200 associate nerable households likelyRealwould have percentage points by 2010, compared PLUMBING Evans, Inc at the Carsey Institute, and is Property Management - West LLC Shop 24 Global WASTE REMOVAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6580 velopment. The institute gives policy makers Budget Plumbing & Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-5508 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316-755-5880 Hainsworth Laundry presented in Co. the brief “Renters More Bean said. with increases of 3.4 and 2.9 percentage ValetWaste . . . . . . . . . . fared . . . . . . . . .even . . . . . . .worse,” . . . . 801-763-5775 Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-636-1622 . . . . . . . . . . . . . . the . . . . . .timely, . . . . . . . . . .independent 813-248-1327 Moen Faucet and practitioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4661 ROOFING Mac Gray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 720-346-5138 Safeguard Property Management Often Burdened by Housing Costs. .Afpoints in suburban places and central American Roofing Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-9176 WASTE MANAGEMENT Mountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-9339 resources they need to effect change in their . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-269-1276 Equipment . . . . . . . . . . The . . . . . . key . . . . . .research . . . . . . . . 801-224-6050 Handy Ace Disposal terMendenhall are xtconsidered findingsThe are as Handy Man cities, respectively. Kimball Roofing . . Recession.” . . . . . . . . . . . . . . . . . .Renters . . . . 801-298-1133 111 Plumbing Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636 . . . . . . . . .For . . . . . more . . . . . . . . information . . . . . . . . 801.363.9995 communities. about . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-657-9991 . . . . . . . . . . follows: . . . . . . . . . . . . . . . . . . . . 801-831-0045 Tier One Real Estate Allied Waste/ BFI Olympus “cost burdened” they spend more under theRoofing ageInc.of 25 were the Carsey LEAD BASED PAINTif REMEDIATION Rescue Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . Renters . . . 801-898-6909 . . . . Institute, . . . . . . . . . . . . go . . . . to . . . www.carseyinsti. . . . . . . 801-330-6032 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-975-7663 Salt Lake County Lead Safe Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-2097 Utah Investors Realty Tiger Sanitation Whitaker Roofingboth Services,preInc and than income onRobert rentW Speirs Plumbing, Nationwide, nearly half often cost burdened . . . . .30 . . . .percent . . . . . . . . . . . of . . . .their . . . . . . 801-468-2077 Inc . . .(49 . . . . .percent) . . . . . . . . . . . . . . . most . . . . . . . 801-266-0220 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-2287 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1681 tute.unh.edu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-0522 Utah's Prime Property Management Valet Waste Roto-Rooter of all renters were “cost burdened” and utilityMAINTENANCE costs. SUPPLIES with nearly SECURITY 60 percent . . . . . . . . . . . . . . . . .in . . . . . . post-recession, . . . . . . . 801-627-1132 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327 The Wasatch University of New Hampshire, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-5278 Vision Real Estate Trash Services Ferguson Enterprises Addtech Controls Rush Plumbing . . . . . . . . . . . . . . . . . . . . . . . of . . . . .young . . 801-375-3875 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-207-8292 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3500 renters spending more than . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-414-9342 founded in 1866, is . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-233-8342 Western National Group Waste Away Consultinga world-class public HD Supply Kane Consulting . . . . . . . . . . . . . . . . . . . . . . . 30 . . . . .percent . . 949-862-6292 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-824-2941 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-987-0750 of their . . . . . .income . . . . . . . . . . . .on . . . . .rent . . . . . . .in 801-678-9384 POOL & SPA EQUIPMENT & SERVICE research university with the feel of a New Welch Randall Realty Northern Utah Protection MANAGEMENT COMPANY WASTE SERVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-399-5883 Aquatech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-985-9462 2010. England arts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-0120 Horizon Property Management, LLC Binliberal There Dump That college. A land, sea, Pacific National Security PROPERTY MANAGEMENT SOFTWARE Precision Pools & Spas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-939-6033 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-888-4676 . .the . . . . .largest . . . . . . . . . . increase . . . . . . . . . . . . .in 801-596-1272 In all regions,Securitas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-2212 and space-grant university, UNH is the AppFolio Inc MARKETING Swim Clean WATER SYSTEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-1536 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-5678 the proportion of renters who were cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-1707 Inspeckd.com state's flagship public institution, enrolling Scentair Water Evolution Technologies, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-5551 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 760-443-9705 SECURITY DEPOSIT ALTERNATIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-623-3127 PRINTING Property Solutions burdened occurred among those with 12,200 undergraduate and 2,300 graduate SureDeposit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-826-9700 MOVE IN GIFTS Delta Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-531-7873 RealPage, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-541-5535 WEBSITE DESIGN a household income between $20,000 Chelsies Move In Gifts students. . . . . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015 Nine Lives Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-835-3274 SHOPPING SERVICE B5 Marketing Smart Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-9999 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-794-0020 Shop24 Global LLC . . . . . . . . . . . . . . . . . . . . . . . and . . . . . . .$50,000. 888-723-8645 ODOR REMOVAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-284-3693 PROPERTY MAINTENANCE Tenant Technologies WHOLESALE SUPPLIERS BioSweep of Utah The complete Carsey Institute re. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-860-6475 Bee Green Fertilizing, Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-550-9764 SIGNS Wilmar Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 Fresh Aire Air Fresheners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 856-533-3150 REAL ESTATE SERVICES Signs port about thisHightech research is available Mountain West Property Solution Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-877-5888 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6464 Apartment Realty Advisors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-4489 WINDOWS ScentAir Sign-a-rama . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-1221 at http://carseyinstitute.unh.edu/ NeighborWorks Provo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-897-5931 Advanced Window Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576 Coldwell Banker Gold Key Realty Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-5820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-866-8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-753-8824 Peak Property Solutions Inc. PAINT SMOKE FREE MULTI-UNIT HOUSING Equity Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-775-7325 WINDOWS & DOORS Kwal Paint,receive Inc and one week of our basic Salt Lake Valley Health Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-608-8610 The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-259-3074 Peachtree Windows & Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385-468-3835 Home Basic Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-427-6924 PPG Paint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-1255 Utah Department Of Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-830-1500 obligation. Z3Properties . .patrol . . . . . . . . . .service . . . . . . . . . . free, . . . . . . . .no 801-633-8465 Simonton Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-538-6754 ManageCo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4400 Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-903-5739 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-0800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-809-2569 SNOW REMOVAL PROPERTY MANAGEMENT WJ Bradley Mortgage Capital Corp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-613-3761 Streamline Supply Action Property Management & Sales PAINTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-1197 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-1801 Alpine Painting RENT PAYMENTS Advanced Solutions Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-721-5007 SOFTWARE SteadyPay Payment Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-8226 CertaPro Painters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270-706-6222 Allison-Shelton Real Estate Services, AMO Real Page, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-1027 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602-474-3572 . . . . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015

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