Rental Housing Journal Utah
December 2014 - Vol. 6 Issue 12
2. Ask The Director: Where Did the Buy-Out Option Go?
5. The Coach – Property Management Reference Checks… Are They Really Necessary?
6. Board Chair’s Message: Apartment All-Stars Training a Valuable Experience
6. Innovators Beware: Dangerous Intersection Ahead
7. Director's Message: Take Advantage of the UAA in 2015 8. Insurers Win Case Against Disparate Impact
UPCOMING EVENTS:
General Membership Meetings All meetings 7 pm – for addresses go to www.uaageneralmembershipmeetings.com Ogden...........................................................Jan.. 27th Orem...................................................Jan. 28 & 29th Salt Lake........................................................Jan. 29th
Events 80th Annual Gala....................................Nov. 19th Apartment All-Stars..............................Jan. 29th Tribute Awards............................................Feb. 6th Day At The Hill............................................Feb. 13th Legislative Update...................................Mar. 19th UAA Trade Show.....................................Apr. 29th
WWW.RENTALHOUSINGJOURNAL.COM • PROFESSIONAL PUBLISHING, INC Official Publication
of T he
Utah Apartment Association Utah's Leading Advocate
Average Rents by Bedroom Released
R
entometer.com, a rent comparison website has released average rent data by bedrooms for 37 areas along the northern Wasatch front. Each area had at least 50 comps and were collected from a variety of sources including bulk syndicated data, a proprietary rental survey and user generated listing and rental data.
...continued on page 5
for the
Rental Housing Industry – 888-244-0401 –
www . uaahq . org
UAA Receives National Award for 27% Membership Growth in 2014
T
he Utah Apartment Association was recognized as the fastest growing affiliate of the National Apartment Association in the last half of 2014, growing an astonishing 27% in 2014. “The National Apartment Association (NAA) would like to congratulate the Utah Apartment Association (UAA) on its unbelievable growth in 2014, growing over 20,000 units! UAA was recognized for this amazing accomplishment at the NAA Assembly of Delegates (AOD) in Boston. Congratulations to the UAA Family for their hard work and support in growing the UAA membership!” ...continued on page 4
Association Presents Pillar of the Industry Awards pt.2 A series about the UAA Pillar of the Industry Award Winners. See the November Issue of the Rental Housing Journal for pt. 1.
By L. Paul Smith, Utah Apartment Association
K
irk A. Cullimore got into landlord law almost by accident. As a lawyer practicing collection law and setting up corporate entities and tax shelters, Kirk had a conversation with a friend about doing collections and evictions for apartment communities. Congress had just changed the laws on tax shelters so he had to pivot anyway. He decided he’s give representing landlords a try – and the rest is History. “Kirk Cullimore has built the largest landlord representation in the state of Utah,” says Steve Randall, Professional Publishing, Inc PO Box 30327 Portland, OR 97294-3327
2014 UAA President. Kirk’s practice does close to 300 evictions and month, and has hundreds of property management companies who pay him an annual fee to do all their representation, including collections. He has also expanded into Arizona. “Kirk Cullimore has saved my company tens of thousands of dollars a year now for almost 20 years,” says Keith Nielson, with Pentalon Management, which owns and manages multiple apartment communities totaling almost 2,000 units. “Before Kirk came to us we paid by the hour, or per eviction for legal fees,” says Keith. “That’s how attorneys traditionally charge. But Kirk is an entrepreneur first and an attorney
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second and he figured out a way he could make money from tenants and debtors and not have to charge the landlords as much. He singlehandedly changed the business model for the large apartments and now represents about 90% of the large complexes and management groups in Utah,” says Keith. “Those who know Kirk know him as a delightful down to earth fun person. Your image of an attorney is someone in a suit and pretty intense but here comes Kirk usually in Levi’s and a Disneyland bomber jacket. He’s just so refreshing.” Gloria says those who know Kirk and have worked with him are just amazed at how fun and personable ...continued on page 4
Kirk A. Cullimor, Landlord Attorney
Advertise in Rental Housing Journal - Utah Circulated to over 6,000 Apartment owners, On-site, and Maintenance personnel monthly.
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Ask The Director: Where Did the Buy-Out Option Go? Dear Paul, I noticed that the newer version of the UAA lease don’t have a “buy-out” option in the lease. I used to include this on my leases, though I only once had a tenant come to me and use it. Is there a reason why you don’t have that clause in there anymore? Brittany A. Dear Brittany, You ask an excellent question. First, let me say that if you want to include a lease buy out option in your UAA lease, you can still do so
in blank lines provided at the back of the lease that say “Other Obligations/Conditions” However, the Association chose to remove the clause from the lease because it often cause problems than it solved. If you choose to set a Buy-Out price the amount you set becomes a settlement that a tenant can pay to get out of any future rent obligations, regardless of what they are. Basically, both you and the tenant are gambling that you will come out ahead in the deal. Take, for example, a tenant paying $1,000 a month
Check us out Online www.rentalhousingjournal.com
needing to move out with six more months on the lease with a buy-out option for $2,000. If you are unable to rent the property for the next six months the tenant comes out ahead. However, if they choose to pay the $2,000 buy-out and you are able to rent it the next day, you come out ahead. Also, if you have a set amount (usually between 1-3 months’ rent or are based upon the actual calculated costs of damages that would be caused by the breach) you have to be careful about possible legal problems. You should get legal advice in setting your buy-out amount because there are some guidelines laid out by court precedents with which you should be familiar. Most Utah landlords are finding that it is easier to simply charge the tenant the actual costs of re-renting the property if they need to default on the lease. These costs include unpaid rent until the property is rerented, marketing and labor costs and any cleaning or damages to the unit necessary for re-renting, and are calculated on a case by case basis.
Providing Advocacy and Education to Utah Landlords and the Multi-Housing Industry Since 1934
By the way, it is never okay to let a tenant move out and then intentionally let the property sit idle while continuing to charge them rent. Landlords have an affirmative duty to mitigate damages by attempting to re-rent the place. It may be more messy to use this process, but in the long run the protections offered by not using a set buy-out option usually prove very valuable if a tenant needs to end a lease early. I hope that helps! L. Paul Smith Executive Director, Utah Apartment Association If you have a question for the director to be answered here in the Rental Housing Journal, please send them by e-mail to taylor@uaahq.org or mail them to: Dear Director 448 E Winchester Street, Suite 460 Salt Lake City, UT 84107
UTAH
www.uaahq.org
Office: 801-487-5619 Toll Free: 888-244-0401 448 E. Winchester (6400 S.), Suite 460 Salt Lake City, UT 84107
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December 13, 8:30 AM December 29, 8:30 AM
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Rental Housing Journal Utah • December 2014
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Rental Housing Journal Utah • December 2014
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RENTAL HOUSING JOURNAL UTAH
Pillar of the Industry ..continued from front page this “lawyer” is. “My favorite story about kirk,” she says, “is one time we were headed to a National Apartment Association event in Las Vegas and Kirk had just died his hair the night before and it had kind of gone south on him. We were walking off the airplane and Janae Jarvis looked up at one of the monitors in the airport and said, “hey look – there’s Kirk.” It was a video of Wayne Newton and I swear kirk, that day with his jet black hair was a dead ringer for Wayne Newton and we have never let him live that down.” Government Affairs Advocate “There is no one in the rental housing industry that has done more to support the government affairs and advocacy efforts of the rental housing industry than kirk Cullimore,”
says Mike Ostermiller, UAA lobbyist. “I mean the guy has pretty much written or re-written almost all the laws related to rentals and collections there are. Its pretty amazing. While legislators present bills at the legislator, what most people don’t understand is that the legisaltors usually aren’t experts in all the areas they run bills. They really on experts in that particular industry to help write the bills, and Kirk has really been that guy now for over 12 years.” Mike points to the following as just some of the bills Kirk has helped write or re-write in that time: • He was principle author of the unlawful detainer (eviction) law changes that have reduced eviction times from 45 days average to
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about 25 • He was the chief architect of the new fit premises act (state standard landlord tenant act) • He has helped write the laws on renewals of judgments, landguage allowing landlords to charge a 40% fee to tenants (if in their contract) if a balance I turned over to collection attorneys and has helped write language on serving legal notices that has made that part of the process quicker and less expensive • Kirk is one of the primary architects of the good landlord program, a defensive program that has saved landlords millions of dollars in business license fees over the last 10 years.
new deposit refund law and man, many others “There is really no one in our industry that has been as aggressive and successful in saving owners money and reducing hassle over the past couple of decades than Kirk Cullimore, says Janae Jarvis, Regional Vice president of Wasatch Properties, which develops and operates 16,344 units across five western states and is headquartered in Utah. “We are so lucky to have had him on our side, and on a personal note, those of us who call him friends feel very privileged to know and be able to work with Kirk Cullimore.”
UTAH
• Kirk also contributed to the new abandoned property statute, the
National Award ..continued from front page UAA received $1,000 cash an a cruise certificate for two and will be giving that away to a lucky UAA member. All you have to do to be entered in the drawing for the cruise and cash is refer a new member
(owner or vendor) to the UAA. For more information on how to do that feel free to contact UAA at 888-2440401
UTAH
Rental Housing Journal Utah • December 2014
RENTAL HOUSING JOURNAL UTAH
Rents by Bedroom ..continued from front page Average Rent by No. of Bedrooms Salt Lake City Area
Studio
1 BR
2 BR
3 BR
4 BR
Wasatch Hollow
$815
&791
$1.042
$1,496
$1,971
Greater Avenues
$683
$737
$1,139
$1,488
$1,971
Yalecrest
$810
$718
$1,021
$1,412
$1,949
Central City
$842
$765
$1,108
$1,340
$1,807
East Central
$787
$702
$999
$1,359
$1,906
Sugar House
$722
$830
$1,084
$1,394
$1,545
Capitol Hill
$689
$757
$974
$1,329
$1,721
Liberty Wells
$775
$676
$882
$1,311
$1,594
Poplar Grove
$808
$927
$949
$1,133
$1,396
People's Freeway
$823
$731
$950
$1,222
$1,435
Fairpark
$781
$789
$960
$1,160
$1,423
Rose Park
$697
$700
$801
$1,162
$1,581
Westpointe
$771
$731
$824
$1,127
$1,403
Glendale
$826
$666
$826
$1,120
$1,345
Communities Along I-15 North of Salt Lake City Studio
1 BR
2 BR
3 BR
4 BR
Ogden
$544
$481
$600
$791
$1,135
South Ogden
$545
$500
$646
$846
$1,102
Riverdale
$554
$544
$701
$937
$1,174
Roy
$534
$570
$677
$1,052
$1,249
Clinton
$549
$598
$709
$1,091
$1,238
Clearfield
$542
$587
$667
$1,126
$1,229
Layton
$522
$603
$719
$1,099
$1,276
Kaysville
$521
$612
$858
$1,096
$1,292
Farmington
$572
$705
$922
$1,196
$1,395
Centerville
$680
$768
$796
$1,248
$1,561
Bountiful
$680
$767
$786
$1,196
$1,615
Woods Cross
$678
$761
$779
$1,182
$1,595
North Salt Lake
$674
$759
$700
$1,072
$1,599
Property Management Reference Checks… Are They Really Necessary? ©
Ernest F. Oriente, The Coach {Article #224…since 1995}
A
ccording to the Society of Human Resource Management {SHRM} over 50 percent of the information presented on a resume by a job candidate may be false or misleading. These are alarming statistics, and as the executive of your property management company, it continues to be increasingly important to understand the mindset of the job candidates that are applying for positions within your company. This article will help you and your company strengthen your reference checking process and eliminate those who will not be a perfect fit, long before a position is ever offered. Some reference checking statistics: A recent SHRM survey at www. shrm.org was sent to 2,640 human resource members regarding reference checking. The survey concluded that job candidates frequently present
misleading information about their length of stay with former organizations, their past/current salary levels and their college credentials. More specifically, 53 percent of companies involved in this survey discovered falsified information about length of employment from job candidates and 51 percent discovered falsified information about past salaries. In addition, 61 percent of job candidates falsify their college credentials, a credential that can be easily researched during the reference checking process. Tip From The Coach: Based on the above survey information, conducting thorough reference checks must continue to be an important step in the selection and interview process of hiring SuperStars for your property management company. Developing a reference checking ...continued on page 10
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Rental Housing Journal Utah • December 2014
5
Utah Apartment RENTAL HOUSING JOURNAL UTAH
Association
Board Chair’s Message: Apartment All-Stars Training a Valuable Experience Cheri Goss Board Chair Utah Apartment Association
O
ne of my favorite things to attend each year is the Apartment All-stars seminar in January. This seminar is free to property managers and regional managers who work on apartment complexes and is a first look at
trends and sharp ideas for marketing our properties in 2015. This year the event will be on January 29th at the Salt Lake Board of Relators. Space is limited so register early for this phenomenal event. This year the speakers include:
The Apartment All-Stars will load you up with information on the following topics:
• Kate Good, Industry Superstar and Guru
• Closing techniques for a competitive market
• Pete Regules, High Energy and Enthusiasm Guru
• Smart Facebook and Twitter techniques to build a resident audience
• Alex Jackiw, Former NAA President and Multifamily Executive
• Making marketing work with the smartphone shopper • Lease any apartment at any price
448 E Winchester (6400 S ) #460 Salt Lake City, UT 84107 Ph: (801) 487-5619 Fax: (801) 484-8649 www.uaahq.org
• Communicate with co-workers and residents at the highest level • The ever popular idea factory with 20 tips in 22 minutes NEW FOR 2015 – All attendees will receive a 40 page handout with articles from Lisa Trosien, Pete Regules, Kate Good, Toni Blake, Don Sanders and Mindy Williams.
UTAH
• How to raise rents….again!
Innovators Beware: Dangerous Intersection Ahead By: Neal Thornberry, Ph.D.
I
nnovation is not for the faint of heart, as Galileo learned when he said that the Earth revolved around the sun. He was scorned, threatened with death and eventu-
ally put under lifetime house arrest. Innovators are not always welcome guests even within their own organizations, and their challenges are heightened by a dangerous organizational intersection: where Complexity meets Wackiness. The more complex an organization, the more
years
difficult it is for the innovator to figure out where to go with a good idea and how to weave it through the organization to implementation and eventually value creation. Growing organizations cannot avoid complexity. They add processes and people, divisions and spe-
cialists. Since we can now measure almost everything, they often believe if one measurement captured in a report is good, then more are better. One company, with whom I worked, learned that its sales people were losing a month of selling each ...continued on page 7
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Rental Housing Journal Utah • December 2014
Utah ApartmentRENTAL Association HOUSING JOURNAL UTAH 448 E Winchester (6400 S ) #460 Salt Lake City, UT 84107 Ph: (801) 487-5619 Fax: (801) 484-8649 www.uaahq.org
Director's Message: Take Advantage of the UAA in 2015
L. Paul Smith Executive Director, Utah Apartment Association
I
n 2015 the Utah Apartment Association has more benefits and programs scheduled for you than
ever before. As you plan out your year, be sure to set a goal to be more involved in the UAA and get more knowledge and support than ever before. On your list of resources to take advantage of in 2015 should be: • (For large apartment managers) The Apartment All-Stars *Free for members* January 29th
• UAA Day at the Hill (come learn what the issues are and how the process works) February 13th
• Attend General Membership Meetings - Fourth week of every month Ogden, Orem Salt Lake
• The largest rental housing Trade Show and Education Conference in Utah April 29th
• Refer a new member for a chance to win a cabin for two on the UAA cruise and $1,000
• Sign up for our 32 Utah Professional rental Operator (UPRO) Training
UTAH
Innovators Beware...continued from page 6 year because of the time spent filling out reports required by the finance department. This example of complexity gone awry drove the organization into Wackiness -- sacrificing revenues for reports. There are many other examples of Wackiness getting in the way of in-
novation – and examples of stealth innovators circumnavigating them. One of my favorites is the tale of Jim Repp, head of Jeep design at the old Daimler Chrysler Corp. Jim knew that many Jeep lovers spent thousands of dollars upgrading their Wranglers for serious off-
Advertise in Rental Housing Journal Utah Official Publication of The Utah Apartment Association Utah's Leading Advocate for the Rental Housing Industry
Call 503-221-1260 for more info.
roading. This gave him the great idea for a mass-produced Jeep with all the upgrades built in at half the cost. When he shared his idea with marketing, they said there was no market for that type of vehicle and besides, you’re an engineer, not a marketer. Undeterred, Jim and a small band of innovators I call Innovation Judo masters built a secret prototype. They took it out on the Rubicon Trail in California for off-road trials and invited the senior executives to watch. Jim’s prototype outperformed the other Wranglers and, as crowds gathered around it, the executives saw their enthusiasm. They
immediately authorized production of what is now a best-selling icon, the Jeep Wrangler Rubicon. Fortunately for Chrysler and other companies, there are a few passionate innovators like Jim who won’t let go of their idea no matter what. They’ve developed a special set of skills (I call them Innovation Judo) that allow them to bypass those blocks. They are: • Discipline • Leverage • Speed ...continued on page 9
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Insurers Win Case Against Disparate Impact Provided by NMHC as part of the NAA/NMHC Joint Legislative Program
A
federal judge has ruled that HUD cannot bring fair housing cases against businesses by using only data to demonstrate discrimination. Specifically, a U.S. District Court judge in Washington, D.C., struck down a disparate impact case on Nov. 4 that was brought by the American Insurance Association and the National Association of Insurance Companies against HUD. The U.S. Supreme Court will ultimately decide the issue after recently agreeing to hear the disparate impact case, Texas Department of Housing v. Inclusive Communities Project. In the case, the allocation of tax credits is being challenged as an allegedly discriminatory practice under the Fair Housing Act (FHA) based on its disparate impact on minority residents. Two previous cases were accepted by the Court, but the parties settled prior to review, leaving the issue unresolved.
Disparate impact liability has created much uncertainty in the apartment and real estate industry since HUD’s final disparate impact rule was released in February 2013. Apartment business practices such as criminal background screening and Section 8 voucher program participation and policies can be viewed as potential areas of liability under the HUD disparate impact analysis. Although disparate impact claims are available under other anti-discrimination statutes, Congress did not provide for such claims in the FHA. Therefore, a ruling by the Court will provide much needed clarity for owners and operators of multifamily housing.
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Innovators Beware...continued from page 7 • Openings • Circling • Unbalancing • Redirection The Jim Repp story illustrates the application of several of these principles. The discipline to plan for building a secret prototype; leverage in getting senior executives to support his idea; utilizing the opening at the Rubicon Trail; and then using the surprise (a tactic of unbalancing) of a Jeep that looked like all the other jeeps on the trail but outperformed them. Since it takes so long to correct the dangers at the Complexity/Wackiness intersection, identifying and supporting a few Innovation Judo Masters can go a long way in overcoming some of the most difficult barriers to innovation.
Neal Thornberry, Ph.D., is the founder and CEO of IMSTRAT, LLC a consulting firm that specializes in helping private and public sector organizations develop innovation strategies. He serves as the faculty director for innovation initiatives at the Center for Executive Education at the Naval Postgraduate School in Monterey, Calif. Thornberry, author of “Innovation Judo:Disarming Roadblocks & Blockheads on the Path to Creativity” (www.NealThornberry.com), holds a doctorate in organizational psychology and specializes in innovation, corporate entrepreneurship, leadership and organizational transformation. A respected thought leader in innovation, Thornberry is a highly sought-after international speaker and consultant.
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Apartments.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .888-658-RENT Apartment Guide of Greater Salt Lake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-8858 Apartments For Rent Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-352-4957 Apartment Radar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-901-0237 Call Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-500-4433 Media One of Utah, A Newspaper Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-204-6274 Move.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-688-4542 Rent.Com, an Ebay Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310-586-9521 U of U Off Campus Housing Svc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434-817-0721 WebListers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-784-2155
ATTORNEY
Arnold & Wadsworth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-475-0123 Breglio Law Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-560-2180 David W Steffensen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-263-1122 FJ & Associates, PLLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-927-1337 Froerer, Hunter & Ahlstrom, PPLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-389-1533 Jeffs & Jeffs PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-373-8848 Jeremy M Shorts Esq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-610-9879 Law Offices of Kirk A Cullimore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-6611 LeBaron & Jensen, P.C. /Fast-Track Evicti . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-773-9488 Merrill, Walter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-682-8037 Rinehart Fetzer Simonsen & Booth, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-328-0266 Richards, Kimble, & Winn, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-274-6800 Scalley & Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-7870 Smith Knowles, P.C., Kenyon D. Dove . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-476-0303 Utah Eviction Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-6600
AUTOMATED GATES
Community Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 972-4331 x2010
BANK SERVICES
Key Bank Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-297-5825 Washington Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-366-2265
BANKING
AFTER HOURS EMERGENCY
Wells Fargo Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-1237
ALL NATURAL FERTILIZER
CoreLogic SafeRent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 702-839-1736 LexisNexis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 678-694-2798 On-Site.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 619-540-7828 PeopleTrail, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-307-4100 RentGrow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-736-8476 Renting Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-674-9181 Right Renter LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-754-9900 Utah Apartment Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-5619 Victig Background Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-886-5644 Western Reporting, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-308-0005
Alpine Cleaning & Restoration Specialists, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-563-3707 Oasis Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-4997
APARTMENT RENTAL GUIDES
Simply Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-201-9004
APPLIANCE/ELECTRONICS
RC Willey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-622-7400
APPLIANCES
Appliance Parts Company . . . . . . . . . . . . . . . . . . . . . . .480-755-0007 EXT 241 Appliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004 Precision Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-7033 Reliable Parts . . . . . . . . . . . . . . . . . . . . . . . . 801-486-2357 x 2108
ASPHALT MAINTENANCE
Precision Asphalt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-991-0158
ASPHALT SERVICES
Big Red Asphalt Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-2051 Kilgore Paving And Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-382-6575 Preferred Paving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-908-6622 T & N Asphalt Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-1626
BACKGROUND CHECKS
BATHROOM RENOVATION
Bath Fitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-748-4200
BATHTUB & TILE REFINISHING
Miracle Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-295-1101
CARPET AND FLOORING
Fibers, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-2300 Flooring Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-604-6123 Griffith Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-395-0887 Popp Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-0077 Redi-Carpet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-7922 Shaw Industries Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-667-2504 Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-9981 Southwest Flooring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-438-4889 TB&J Warehouse, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-208-1913
CARPET CLEANING
Cliffs Personal Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-673-1777 Dirt Away . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-726-0308 Double Take Carpet Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-377-1107 Venturi Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8100
CLEANING COMPANY
All Green Cleaning Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-4846
COLLECTION SERVICES
Link Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990 National Credit Systems, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-515-6858 NCS, Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-598-1466 North American Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-741-8982 Outsource Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-355-4766 Wakefield & Associates, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-537-2900
COLLECTIONS
Rent Recovery Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-335-0119
ENERGY CONSERVATION/SAVINGS
Air Cold Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3580 Air Design Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-264-8292 Alta Air Conditioning & Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-397-2583 Johnstone Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-486-4401 Precision Heating & Cooling Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-8150 SwampTech, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . `801-747-1150
All Pro Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-874-7098 Charger Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2420 Gipco Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-3320 Questar ThermWise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-719-0753 Rocky Mountain Power Cool Keeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-298-2459
FENCING
SimTek Fence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-9336
FINANCIAL ADVISOR
Marcus & Millichap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-736-2600 Utah Community Reinvestment Corp (UCRC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-0011 The Madison Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-785-8350
FIRE EXTINGUISHER
Sure Fire Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-252-6188
FIRE PROTECTION
Simplex Grinnell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-9406 Statefire DC Specialties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-288-2100
FITNESS EQUIPTMENT
Advanced Exercise Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-510-4419 Fitco, Fitness Center Outfitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-933-4826 FitLogistix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-7727
FLAGS, POLES, & BANNERS
CONCRETE
IVC US . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253-906-4182
CONSTABLES
Davenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302 Interwest Foundation Repair & Lifting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-492-3503
Advanced Concrete Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-7783 Wasatch Constables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-392-9400
CONSTRUCTION
Capital Improvement Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-223-6100
DEBT RECOVERY
Link Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990
DEFAULT INSURANCE
Leaseterm Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378-206-2910
Dun-Rite Blinds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-2536
Duradek of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-9600
DECKS
CABLE TELEVISION
Orbit Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-466-9040
HANDYMAN
Casal's Handyman Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-707-6847
Colonial Flag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-562-0123 Designs In Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2281
A 3 Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-699-4199 Qwest Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-575-1098
GRAFFITI PROTECTION
Superior Coatings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-4378
ELECTRICAL
COMMUNICATIONS
Surface Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5275
BLINDS
DRAIN CLEANING
Precision Concrete Cutting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-0025 Professional Drain Service LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-963-0910
FLOORING
FOUNDATION REPAIR
FURNITURE RENTAL & SALES
CORT Furniture Rental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-984-2678
GAS SERVICES
Questar Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-324-5159
GENERAL CONSTRUCTION
HEATING & AIR
HVAC SERVICES
Humphrey Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-2757 RPM Home Energy Savings Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636
HVAC SUPPLIES
Contractors HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-8565
INSPECTIONS
Albion Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-548-6347 Rental Property Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 541-868-7747
INSULATION
PeachTree Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-0873
INSURANCE
American Family Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571 Anderson-Lym Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1551 Craig Thomas Insurance Agency, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1188 Day Clark Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-8704 Kandace Meyer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571 Poulton Insurance, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-4477 Wells Fargo Insurance Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-4416
INTERNET
MSD Datastream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 Pingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094 Sky Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-0022 Windstream Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-993-5512
INTERNET MARKEING
Pingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094
INVESTMENTS
Salt Lake Real Estate Investors Assoc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-645-6405
IRRIGATION
Davenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302 IPS, LLC 'Your Handyman' . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-302-2555
Mountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050
Intermountain Golf Cars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8828
Ace Property Maintenance L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-4333 Aeroscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2383
GOLF CARS
LANDSCAPE MAINTENANCE
Pet Friendly..continued from page 9 process: The first step is to determine how reference checks are going to be done in your property management company and to establish or strengthen your written policy for how reference checks fit into your interview process. With some of our property management clients, their human resource department handles this important step before a formal job offer is made. With other property management clients, all hiring executives handle their own reference checks, based on the specific level of position being offered or the compensation range being presented. As for references, three or more business references should be supplied by a job candidate as early in the interview process as possible. We highly recommend asking for references early in the interview process because this will give your hiring executives additional time to contact each organization submitted by a job candidate. This also means that your hiring executives will not be rushed to do reference checks in the final hours before making a job offer. This makes for a more thorough and complete reference checking process. Tip From The Coach: In addition to reference checks, many property management companies are now asking permission to do background checks, credit checks and criminal checks as part of their hiring process. Based on the SHRM survey statistics 10
above and your own professional experience, have you recently reviewed your reference checking process? This process will help to link talented SuperStars to compatible positions within your property management company and will reduce the chances of hiring low performers. Questions to ask when calling a reference: It has been our experience that all of our property management clients want to create their own custom reference checking form. Here are some sample questions to get you started with yours: How would you characterize his/her success with your company? How would you characterize his/her energy level? How was this person viewed by his/ her peers? Describe the types of decisions this person made on a daily basis? How did this person manage their time? Tell me about a disagreement or a challenging situation and how this person handled it? Specifically, how was this person paid? Why did this person leave your company? Based on what you shared today, would you hire this person back? Tip From The Coach: We know that many companies are no longer giving references on past employees based on legal and liability concerns. Most of our property management clients now ask a job candidate to sign a reference authorization form giving permission to their previous employers for a full and candid refer-
ence while also waiving any legal liability. In addition, we strongly advise our clients to call each reference given by a job candidate and when the reference conversation is complete --- ask this person, “Is their someone else within your company who can give me an additional reference on this job candidate?” Speaking to a second person within the same company is the secret to getting accurate and detailed references. Want to hear more about this important topic or ask some additional questions about how to build a custom reference checking form or to see a sample reference authorization form? Send an E-mail to ernest@ powerhour.com and The Coach will E-mail you a free TeleForum invitation. Author’s note: Ernest F. Oriente, a business coach/trainer since 1995 [33,000 hours], serving property management industry professional since 1988--the author of SmartMatch Alliances™, the founder of PowerHour® [ www.powerhour.com ], the founder of PowerHour SEO [ www.powerhourseo. com ], the live weekly PowerHour Leadership Academy [ www.powerhourleadershipacademy.com/pm ] and Power Insurance & Risk Management Group [ www.pirmg.com ], has a passion for coaching his clients on executive leadership, hiring and motivating property management SuperStars,
traditional and Internet SEO/SEM marketing, competitive sales strategies, and high leverage alliances for property management teams and their leaders. He provides private and group coaching for property management companies around North America, executive recruiting, investment banking, national utility bill auditing, national real estate and apartment building insurance, SEO/SEM web strategies, national WiFi solutions [ www.powerhour.com/ propertymanagement/nationalwifi.html ], powerful tools for hiring property management SuperStars and building dynamic teams, employee policy manuals [ www.powerhour.com/propertymanagement/employeepolicymanuals.html ] and social media strategic solutions [ http://www.powerhour. com/propertymanagement/socialmedialeadership.html ]. Ernest worked for Motorola, Primedia and is certified in the Xerox sales methodologies. Recent interviews and articles have appeared more than 8000+ times in business and trade publications and in a wide variety of leading magazines and newspapers, including Smart Money, Inc., Business 2.0, The New York Times, Fast Company, The LA Times, Fortune, Business Week, Self Employed America and The Financial Times. Since 1995, Ernest has written 225+ articles for the property management industry and created 400+ property management forms, business and marketing checklists, sales letters ...continued on page 11 Rental Housing Journal Utah • December 2014
RENTAL HOUSING JOURNAL UTAH Affordable Care and Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-637-1557 Bee Green Fertilizing Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 Cascade Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-228-0647 Kimball Property Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-3351 Landscape Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-261-1733 Lawn Butler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-916-1214 Pro-Turf Landscape Services LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-692-3186 Suncrest Commercial Landscaping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-2727 Total Landscape Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-512-1663 ValleyCrest Landscape Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-561-7541
LANDSCAPING SERVICES
Affordable Lawn Care & Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-999-4347 Loveland Landscape & Gardens, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-4300
LAUNDRY EQUIPMENT
Appliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004 Azuma Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-707-1188 Evans, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6580 Hainsworth Laundry Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-636-1622 Mac Gray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-9176 Mendenhall Equipment . . . . . . . . . . . . . . . . . . . . . . . . 801-298-1133 xt 111
LEAD BASED PAINT REMEDIATION
Salt Lake County Lead Safe Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-468-2077
MAINTENANCE SUPPLIES
Ferguson Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3500 HD Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-824-2941
MANAGEMENT COMPANY
Horizon Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-939-6033
MARKETING
Scentair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 760-443-9705
MOVE IN GIFTS
Chelsies Move In Gifts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-835-3274
ODOR REMOVAL
BioSweep of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-550-9764 Fresh Aire Air Fresheners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-877-5888 ScentAir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-897-5931
PAINT
Kwal Paint, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-259-3074 PPG Paint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-8465 Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-809-2569
PAINTING
Alpine Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-721-5007 CertaPro Painters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-1027 Empire Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-680-4495 Executive Coatings & Contracting, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-300-6786 Five Star Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-386-0000
Unforgettable Coatings of Utah, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-753-8737
PARKING
Parking Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-671-1803
PARKING ENFORCEMENT
Downtown Parking Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-473-8848
PEST CONTROL
Advanced Pest Control Services Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-292-1950 Eradicare Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-393-7378 JS Property Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-0171 Preventive Pest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-5590 Terminix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-9511 Thorn Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-626-1156 Truly Nolen Pest Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-1503
PLAYGROUNDS
Big T Recreation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-572-0782
PLUMBING
Budget Plumbing & Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-5775 Moen Faucet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 720-346-5138 Mountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050 Plumbing Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-831-0045 Rescue Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-2097 Robert W Speirs Plumbing, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-0522 Roto-Rooter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-5278 Rush Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-233-8342
POOL & SPA EQUIPMENT & SERVICE
Aquatech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-0120 Precision Pools & Spas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-2212 Swim Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-1707
PRINTING
Delta Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-541-5535 Nine Lives Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-9999
PROPERTY MAINTENANCE
Bee Green Fertilizing, Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796 Mountain West Property Solution Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-4489 NeighborWorks Provo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-5820 Peak Property Solutions Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-775-7325 The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-427-6924 Z3Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4400
PROPERTY MANAGEMENT
Action Property Management & Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-1801 Advanced Solutions Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-8226 Allison-Shelton Real Estate Services, AMO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602-474-3572 Alliance Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-391-3913 Bristlecone Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-349-2585 Century 21Gage Froerer & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-621-0521
Century 21 McAffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-943-9386 Coalition Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-649-4994 Colemere Realty Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-8192 DBA Re/Max West Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-787-1111 Desert Sage Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-0949 Fortress Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-788-7691 Guardian Property Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-6878 JEM Property Management & Sales LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-586-4415 Jensen Property Management & Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-628-1678 Ledingham Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-293-1830 Lone Peak Realty & Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-268-1087 Manor Service Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-322-3373 Miller & Company Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-7922 Professional Realty Services , L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-450-8432 Real Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-4200 Real Property Management - West LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-5508 Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4661 Safeguard Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-9339 The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636 Tier One Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-898-6909 Utah Investors Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-0220 Utah's Prime Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-627-1132 Vision Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-3875 Western National Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 949-862-6292 Welch Randall Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-399-5883
PROPERTY MANAGEMENT SOFTWARE
AppFolio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-1536 Inspeckd.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-5551 Property Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-826-9700 RealPage, Inc . . . . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015 Smart Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-723-8645 Tenant Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-860-6475
REAL ESTATE SERVICES
Apartment Realty Advisors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-1221 Coldwell Banker Gold Key Realty Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-753-8824 Equity Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-608-8610 Home Basic Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-830-1500 ManageCo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-0800 WJ Bradley Mortgage Capital Corp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-613-3761
RENTAL WEBSITE
Propertypond.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5400 Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-508-4661
RENTERS INSURANCE
Assurant Specialty Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 770-763-1000 ePremium Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-319-1390 Evolutions Insurance Brokers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-585-2853 Renters Legal Liability LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-994-0237
RESIDENT SUPPORT
Family Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-955-9110
RESTORATION COMPANIES
Belfor Property Restoration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-936-1212 ServPro of Ogden . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-731-8300 ServPro of Utah County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-5228 ServPro of West Jordan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-282-6366 Utah Disaster Kleenup . . . . . . . . . . . . . . . . . . . . . . . . 888-utah-udk ext 363
SIGNS
Sign-A-Rama . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576
SUB-METERING
NWP Services Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-421-1668
TELEVISION
Comcast . . . . . . . . . . . . . . . . . . . . . . . . 801-485-0500 x2658 Direct TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 818-449-4475
TRASH VALET & RECYCLING
Concierge Waste Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-971-0719 WSI Of Utah LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-713-1306
TREE SERVICE
Diamond Tree Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1749 Reliable Tree Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-7996
ROOFING
ValetWaste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327
Shop 24 Global . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316-755-5880 American Roofing Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-269-1276 Kimball Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-657-9991 Olympus Roofing Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-975-7663 Whitaker Roofing Services, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1681
SECURITY
Addtech Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-414-9342 Kane Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-678-9384 Northern Utah Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-985-9462 Pacific National Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-596-1272 Securitas Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-5678
SECURITY DEPOSIT ALTERNATIVE
SureDeposit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-531-7873
SHOPPING SERVICE
Shop24 Global LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-284-3693
SIGNS
Hightech Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6464 Sign-a-rama . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576
SMOKE FREE MULTI-UNIT HOUSING
RENT PAYMENTS
RENTAL LISTINGS
Streamline Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-1197
Dogfriendlyrental.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .801- 230-4724
SCREENING
The Screening Pros, LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8184445252
RETAIL
Salt Lake Valley Health Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385-468-3835 Utah Department Of Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-538-6754
SteadyPay Payment Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270-706-6222
SALT
The Salt Depot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-282-1250
SNOW REMOVAL SOFTWARE
WASTE REMOVAL
WASTE MANAGEMENT
Ace Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801.363.9995 Allied Waste/ BFI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-6032 Tiger Sanitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-2287 Valet Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327 Wasatch Trash Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-207-8292 Waste Away Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-987-0750
WASTE SERVICES
Bin There Dump That . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-888-4676
WATER SYSTEMS
Water Evolution Technologies, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-623-3127
WEBSITE DESIGN
B5 Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-794-0020
WHOLESALE SUPPLIERS
Wilmar Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 856-533-3150
WINDOWS
Advanced Window Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-866-8000
WINDOWS & DOORS
ON-SITE-NW SEA
Peachtree Windows & Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-1255 Simonton Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-903-5739
VALLEY, METRO, ARIZONA APT
Salsbury Indu
Real Page, Inc. . . . . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015
Pet Friendly..continued from page 10
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