Director of Technology and Transformation April 2018
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Director of Technology and Transformation | EY Foundation | April 2018
Contents Introduction
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About the EY Foundation
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Our Impact
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Purpose of the Role
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Key Responsibilities
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Person Specification
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How to Apply
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Introduction Patrick Dunne Chair
Maryanna Matthews Chief Executive
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Firstly, thank you for your interest in the EY Foundation. This is a really interesting time for us as we embark on our next phase of development and growth. We hope that you will feel inspired to join us as Director of Technology and Transformation and become a part of our leadership team as we continue to make a real and measurable difference to the lives of disadvantaged young people. We know that obtaining fulfilling and secure jobs is still a major hurdle for young people. Especially those who are living in poverty, have language barriers, are homeless, or face other forms of disadvantage. The chances of young people in these circumstances having the contacts or the support required to get a good start are slim. Meanwhile, employers are increasingly concerned about the shortage of skilled workers and diversity.
Director of Technology and Transformation | EY Foundation | April 2018
So, when we launched the EY Foundation in July 2014, a charity born out of one of the world’s largest professional services firms, we knew what our role should be. That is to give young people facing barriers to entering the workplace the skills, support, experience and opportunities necessary to succeed and to help employers identify and work with this talented source of future employees. Since then we have developed four high impact programmes in 15 locations across the UK which to date have benefitted more than 1,700 young people and 300 employers. We have also created over 5,000 volunteering opportunities for EY and other employers’ staff.
We hope you are as inspired as we are and that you will join us to help ensure that every young person in the UK, whatever their background, gets the opportunities and good working prospects that they deserve. You will find more details about the Foundation and the Director of Technology and Transformation role in this appointment brief, as well as the contact details for our advisors at Prospectus, who can provide further information.
However, much more work needs to be done, and we are really ambitious about creating increased, measurable impact for disadvantaged young people. The newly created Director of Technology and Transformation role will provide strategic leadership and tactical support on the digital transformation agenda within the Foundation. This is a key leadership role responsible for delivering on our accelerated growth strategy through the development and implementation of an integrated digital strategy and application of digital technology across all aspects of the Foundation.
Patrick Dunne | Chair
We look forward to hearing from you.
Kind Regards,
Maryanna Matthews | Chief Executive
Director of Technology and Transformation | EY Foundation | April 2018
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About the EY Foundation The EY Foundation is a pioneering corporate foundation. It was created in 2014 as an independent registered charity with an independent majority board and core funding and support from EY. A service agreement between EY and EY Foundation ensures good governance of the relationship and that each maximises its contribution to the endeavour. As a result of higher than anticipated performance the EY Foundation and EY agreed a new increased five year funding agreement effective from 1st July 2017. The charity has also been successful in raising substantial funds on top of those provided by EY. We bring together the professional rigour, resources and convening power of a large professional services firm with the innovation and dynamism of a start-up charity. At its heart our
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purpose is to inspire and support disadvantaged young people across the UK to fulfil their work potential and to work with employers and other key stakeholders to reduce barriers to work for young people and enhance their employability. Through our Smart Futures and Our Future programmes, we organise accredited high-quality work experience, employability training and mentoring for disadvantaged young people. Our free half day employability workshops for schools not only inspire and guide young people to think earlier about their future employability but also create a pipeline for our other programmes. The Accelerate programme works with Social enterprises being run by young people and provides them with the support to help them achieve sustainable growth.
Director of Technology and Transformation | EY Foundation | April 2018
• [View PDF] Impact & Reflections • [View PDF] Giving Young People a Great Start to Their Working Lives
Director of Technology and Transformation | EY Foundation | April 2018
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Our Impact •
Impact measured against a rigorous Theory of Change aligned with employability characteristics (e.g. Smart Futures: Improved Selfconfidence 95%, Presentation skills 88%, Team working 93%).
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93% of alumni from programmes have gone onto further, higher or vocational education, full or part time employment or are self employed.
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96% of alumni from programmes would recommend them.
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Chartered Management Institute accreditation of programmes increases employability for young people and delivers CPD points for volunteers.
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71% employers we work with increased their awareness of range of talented young people to employ.
A bridge between employers and young people We provide employers with information and advice sessions on topics from insurance to structuring a work experience placement, resolving any difficulties and helping to build employer confidence in engaging with young people.
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Cheif Finance Director of Technology Officer | and EY Foundation Transformation | December | EY Foundation 2017 | April 2018
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Head of YP and Employer Services
Head of Income and Supporter Development Head of Social Enterprise Services
Chief Finance Officer
Chief Executive
Organisation Chart Director
S2W Project
Director of Technology & Transformation
Director of Communications
Core Purpose To enable the delivery of our new five year accelerated growth strategy and associated targets for young people, employers, social enterprises and volunteers, through the development and application of digital technology across all aspects of our business. In doing so, enable the EY Foundation to become the leading brand in digital delivery in the voluntary, community and social enterprise sector.
Strategy
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Work closely with the CEO, Executive, wider team, supporters and collaborative partners to develop, lead and implement an integrated digital strategy, underpinning infrastructure and culture to enable us to achieve our strategic objectives and continue to build our impact, brand and reputation among key stakeholders.
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Be the unrelenting digital champion across the organisation, keeping us up to date in thinking about how we leverage and use digital to reach more young people, social enterprises, employers and volunteers.
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Drive the digital transformation of the organisation, ensuring it plays a central role in delivering key organisational priorities including income, supporter development, service delivery, brand and communications over the next five years.
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Lead on development of business cases for funding implementation of the digital strategy.
Director of Technology and Transformation | EY Foundation | April 2018
Job Title: Director of Technology and Transformation Salary: Competitive Reports to: Chief Executive
Director of Technology and Transformation | EY Foundation | April 2018
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Service delivery to young people, employers and social enterprises •
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Work closely with the Head of Young Peoples and Employer Services and the Head of Social Enterprise Services to maximise social impact through leveraging technology to support the development of new products and channels of service delivery, as well as enhancement of existing models of delivery.
Communications and campaigns •
Work closely with the Head of Communications to leverage technology to support the mobilisation of stakeholders and communities to engage with policy makers, influencers and stakeholders to champion the young people’s agenda.
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Work closely with the Head of Communications to leverage technology to develop and implement our brand, growing our profile and reputation, as well as developing the most appropriate messaging and communications channels, including social media, website, digital marketing, videos and online, to strengthen our stakeholder engagement.
Work closely with the CFO to leverage technology to maximise the commercial return from all new digital products and services.
Income and supporter development •
Work closely with the Head of Income and Supporter Development to leverage technology to support growth across all sources of income.
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Work closely with the Head of Income and Supporter Development to leverage technology to develop the digital channels to strengthen our supporter development.
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Work closely with peers to establish supporter segmentation and journeys that create the basis for effective engagement with all parts of what the Foundation does.
Board management •
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Support the work of the Board’s subcommittees on all aspects of digital transformation, working closely with Trustees and other subcommittee members.
Leading and managing self and others •
Operate as a member of the EY Foundation Executive team, providing leadership and support for staff throughout the organisation on the digital agenda.
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Manage any staff or secondees working on the digital transformation agenda in the Foundation.
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Keep up to date with developments in the sector and key government initiatives relevant to young people, social enterprise and digital technology.
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Contribute widely across all areas of the organisation as a member of the Executive team.
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Work as a team member sharing information and best practice openly and productively.
Director of Technology and Transformation | EY Foundation | April 2018
Key Responsibilities
Director of Technology and Transformation | EY Foundation | April 2018
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Person Specification A successful track record of experience in the following areas is essential: Strategic •
Proven successful experience of developing and embedding innovative market-leading digital plans to realise strategy.
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An excellent understanding and experience of all digital, marketing, media and communication disciplines and channels, particularly in the context of third sector / charity and service delivery.
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Proven ability at a senior level to quality assure digital programmes from design through implementation.
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Demonstrable experience of equipping an organisation to achieve its goals through the use of digital marketing tools.
Attributes
Leadership •
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Strong leadership skills and the ability to facilitate and encourage collaboration amongst team members, and to manage multistakeholder groups. Motivate teams, working in geographically spread areas, to maximise leveraging of digital technology. Deep, senior level experience in leading through ambiguity, and achieving consensus with different stakeholders with differing objectives around creating digital transformation. Track record of working effectively with senior business leaders and other senior stakeholders around the digital agenda.
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Strong commitment to working to improve the lives of young people in the UK and to helping social enterprises grow, through working with business.
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Experience of managing budgets and delivering outcomes.
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A collaborative team player.
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Able to work in complex and changing environments.
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A resourceful solution-seeker.
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Strong critical analysis and thinking skills.
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A self-starter - confident and proactive in generating and leading new initiatives.
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Positive, energetic, can-do attitude.
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Exemplary written and verbal communication skills in English.
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Ability to foster positive relationships with a range of people.
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Ability to work outside of normal office hours when required.
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Strong and evidenced commitment to diversity.
Technical •
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Senior level experience in leading complex digital organisation-wide change programmes and successfully deploying programme management methodologies to do so.
Director of Technology Chief Finance and Transformation Officer | EY Foundation | EY Foundation | December | April 2017 2018
Also desirable: •
A practising programme management professional with appropriate, relevant, professional qualifications.
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Knowledge of social/charity sector.
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Knowledge and experience of youth sector and youth services.
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Knowledge and experience of working with business.
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Knowledge and experience of social enterprise.
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Knowledge and understanding of young people, labour market and employability issues.
Director of Technology and Transformation | EY Foundation | April 2018
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How to Apply Please submit a copy of your current CV together with a supporting statement (which should be no more than 500 words) that outlines your experience relevant to the opportunity via the Prospectus website: www.prospect-us.co.uk/jobs/details/hq00xxxxxx Please let us know if you will require any special provision as a result of any disability should you be invited for interview. Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
If you have any questions on any aspect of the appointment process, need additional information or wish to have an informal discussion, please contact our retained advisors Børge Andreassen or Alex Williams at Prospectus on 020 7691 1920 or via email at: borge.andreassen@prospect-us.co.uk or alex.williams@prospect-us.co.uk.
Recruitment Timetable Published closing date: TBC Preliminary interviews with Prospectus: TBC Interviews with the EY Foundation: TBC
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Director of Technology and Transformation | EY Foundation | April 2018
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The EY Foundation is a charitable company registered in England and Wales and Scotland with registered charity number 1157154 and SC045076. It is also a member firm of Ernst & Young Global Limited. The EY Foundation, 1 More London Place, London, SE1 2AF
eyfoundation.co.uk