HEAD OF MAJOR GIFTS Appointment Brief January 2015
Grand Entrance ©Victoria and Albert Museum, London
ABOUT US As the world’s leading Museum of art and design, the V&A enriches people’s lives by promoting the practice of design and increasing knowledge, understanding and enjoyment of the designed world.
We strive to make the V&A matter to more people and in that context we work to the following four strategic objectives: • to provide diverse audiences with the best quality experience and optimum access to our collections physically and digitally, • to be acknowledged and respected internationally as the world’s leading museum of art and design, • to promote, develop and contribute to the UK creative economy by leading the field in debate, inspiring designers and makers, commissioning excellent design and stimulating enjoyment and appreciation of art, design and performance, and • to operate with financial and organisational initiative and efficiency. The V&A comprises the main site at South Kensington, the V&A Museum of Childhood at Bethnal Green and the archive/study collections site at Blythe House, West London. 2013-14 has been another very successful year for the Museum, with over 3.6 million physical visitors and more than 14.5 million on-line visitors. This was partly due to the public programme and in particular David Bowie Is… which attracted record attendances at South Kensington followed by a successful world tour.
The Paul and Jill Ruddock Gallery in the new Medieval& Renaissance Galleries ©Victoria and Albert Museum, London
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Head of Major Gifts | January 2015
Head of Major Gifts | January 2015
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Gallery 40 ©Victoria and Albert Museum, London
Development
Development is critical in enabling the Museum to realise its ambitions. In the last 13 years over £170million has been raised for FuturePlan - the V&A’s extensive programme of capital redevelopment. In parallel, the Development team are successfully ensuring that funds are secured for acquisitions, exhibitions, curator posts and learning. The V&A is a dynamic and inspiring place to work and the Head of Major Gifts will play a significant and meaningful role in securing its reputation and reach for years to come.
FuturePlan
FuturePlan is an ambitious and long-term programme now in its second phase which drives continuous improvement of the Museum across all areas – both front and back of house. At its heart is the constant improvement of physical and intellectual access to the V&A’s vast Grade 1 listed buildings and collections. Through a programme of renewal, displays are being revitalised, collections researched and conserved and much of the building’s original grand architecture is being restored. FuturePlan also contributes to many other V&A agendas such as engagement with the creative industries, increasing audience diversity and improving carbon efficiency.
Head of Major Gifts | January 2015
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ABOUT US Completed FuturePlan Projects
Over the last 13 years the V&A has completed over 50 building projects using the best architects and designers and transformed around 10,000 square metres of the Museum. Recently completed projects include: The Lydia and Manfred Gorvy Lecture Theatre; The Dr Susan Weber Funiture Gallery, the Weston Cast Court and The Clothworkers’ Centre for the Study and Conservation of Textiles and Fashion.
FuturePlan Phase II – Live Projects Europe 1600-1800
This Spring the V&A will open a suite of seven galleries telling the story of European art and design from 1600 to 1800. The £12.5 million project offers the opportunity to re-examine the V&A’s outstanding Baroque and Rococo collections.
Exhibition Road Building Project
The main construction work for the V&A’s Exhibition Road Building Project is already underway. Visitors will be able to walk directly into the courtyard from Exhibition Road and straight through to the Museum via a grand new entrance, and an enormous new subterranean gallery is being created to host major exhibitions. Over 80% of the £49.5million target has already been raised. It is expected that construction will be complete by the end of 2016 ready to open to the public in 2017.
Cast Courts
Panelled room of Madame de Serilly`s Boudoir by Jean-Sineon Rousseau de la Rottière ©Victoria and Albert Museum, London
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Head of Major Gifts | January 2015
First opened in 1873, the Cast Courts are among the most popular spaces in the V&A and are the only galleries in the Museum that retain their original function. Over their long history, the spaces have been subject to extensive reorganisation and redecoration, concealing much of the original fabric and design intent. The Weston Cast Court reopened in Autumn 2014 to great acclaim, and now £3-5million is needed to renovate the Northern European Cast Court. For further information on the V&A and FuturePlan please see www.vam.ac.uk/page/f/futureplan
Head of Major Gifts | January 2015
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The John Madejski Garden at night ©Edward Hill
Head of Major Gifts | January 2015
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ORGANISATION CHART In 2013/14 the Development department raised over £16.5 million for capital projects, exhibitions, acquisitions, learning activities, publications and curatorships. 2014/15 income has considerably exceeded this.
The department has approximately forty members of staff organised as per the diagram below: Development Department Director of Development
Deputy Director of Development
Head of Corporate Events
Corporate Events
Senior Corporate Events Manager Corporate Events Managers
Head of Corporate Partnerships
Head of Major Gifts
Head of FutureFund
Corporate Partnerships
Major Gifts
FutureFund
Senior Corporate Partnerships Manager
Senior Development Manager (Stewardship)
Corporate Partnerships Manager Corporate Partnerships Assistant
Director’s Circle
Corporate Partnerships Officer
Senior Director’s Circle Manager Director’s Circle Officer
Senior Development Manager (International) Development Manager (Campaigns)
Development Manager
Head of Grants
Head of Museum Events
Grants
Museum Events
Grants Manager
Events Managers Events Assistant
EA to Director of Development
Department Administration
Gifts and Database Co-ordinator Development Assistant/Fundraising Proposal Co-ordinator
Head of Friends
Head of Operational and Strategic Projects
Membership and Planned Giving
Friends of the V&A
American Friends
Senior Membership Manager
Canadian Friends
Membership Manager
V&A Foundation
Membership Officers Membership Events Managers
Researcher
Database Officer
Development Officers x2
Membership Assistant
Appeals Manager Annual Fund and Appeals Manager
Legacies
Legacies Manager
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Development Advisory Board
Head of Major Gifts | January 2015
Head of Major Gifts | January 2015
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V&A Cafe ©Victoria and Albert Museum, London
Head of Major Gifts | January 2015
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JOB DESCRIPTION Job title: Head of Major Gifts Reporting to: Director of Development
• Prepared a Case for Support and fundraising strategy for newly approved capital projects
Direct reports: Senior Development Manager, Stewardship, Senior Development Manager, International, Development Manager, Campaigns
• Ensured effective processes are in place for systematic prospect identification, research, prioritisation, donor solicitation, recognition and stewardship
Purpose of role
• Successfully motivated and managed the team developing their skills to deliver high performance and offering guidance based on experience
• To work closely with the Director of Development, leading the V&A’s major gifts strategy and the delivery of fundraising activity to reach the target for the FuturePlan capital campaign (currently £55 million total)
• Built credibility and good working relationships with key colleagues across the Museum
• To identify and tailor cultivation plans for prospects with the capacity and interest to support acquisitions, exhibitions and other V&A priority projects
Key Responsibilities
• To work collaboratively with the Head of FutureFund to identify and cultivate prospects for the Museum’s endowment campaign
• Ensure systems are in place to deliver, and efficiently manage, a pipeline of major gift prospects for capital, endowment, acquisitions, exhibitions and other projects, leveraging prospects from trustees, curators, senior volunteers and other networks of advisors
• To manage the Major Gifts team, (currently 6 people), in line with agreed targets and objectives ensuring the team maximises funding relationships with high-level donors and solicits major gifts from individuals supporting the V&A, the American Friends of the V&A and the V&A Foundation After 12 months in post, the Head of Major Gifts will have: • Built an excellent working relationship with the Director of Development • Enabled the Major Gifts team to solicit significant new gifts towards FuturePlan Phase II • Personally led the solicitation of new major gifts for FuturePlan Phase II and other organisational priorities
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Head of Major Gifts | January 2015
Cultivation, stewardship and solicitation
• Oversee and support the Major Gifts team in the management of their own prospect portfolios in order to raise significant income and meet agreed targets • Be responsible for the development and implementation of solicitation plans for individual prospects • Identify individuals with the capacity and interest to support the V&A’s FutureFund campaign working closely with the Head of FutureFund on the cultivation of these relationships • Develop a cultivation calendar with events scheduled to engage existing and potential supporters, including dinners, breakfast
Head of Major Gifts | January 2015
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JOB DESCRIPTION viewings, behind-the-scenes tours, and the Travel with the V&A programme in order to:
• Oversee the production of campaign material, e.g. brochures, proposals and presentations.
i. maximise use of V&A events for solicitation of major gifts to capital, endowment and revenue ii. create opportunities for more personalised and bespoke cultivation
• Work with other departments and consultants, including communications/PR, curators and Projects & Estates, to ensure smooth running of the campaign
iii. assess and streamline events to ensure increased ROI
Management and Administration
• Oversee the stewardship of major donors, ensuring outstanding donor care and encouraging further involvement • Produce written proposals of the highest quality and make presentations tailored specifically to meet donors’ personal interests • Develop the strategy and programme for the American Friends of the V&A to increase major gift income to capital, endowment and revenue
Leadership
• Work with the Director of Development, Trustees, senior staff and voluntary leadership to expand the V&A’s network of supporters and advocates at the highest levels of influence, and make peer approaches to prospective supporters • Keep up to date and share current thinking on developments in philanthropy/major gift fundraising • Represent the V&A alongside the Director or Development, Deputy Director of Development and other senior colleagues to prospective supporters, and also at various forums, embodying the highest professional standards in the Development field
Project Management
• Write and implement fundraising strategies for FuturePlan projects including income forecasts, cultivation action plans and events scheduling
• Assist the Director of Development as required and strategically manage her involvement in Major Gift activity • Manage and report against income and expenditure budgets, ensure that all income is handled tax effectively • Ensure the efficient administration of the Major Giving team, relative to the Development Office, Finance Department and V&A as a whole including data management and income records • Manage the Major Gifts team, maintaining an efficient and mutually supportive working environment and inspiring the team to reach challenging income targets • Participate in American Friends of the V&A meetings, V&A working groups, and other groups and committees where appropriate The post will require some evening and some early morning work, including attending morning and evening cultivation events and exhibition openings. In addition, there will be a variable workload combined with the need to meet specific deadlines and targets which will inevitably lead to some irregular working hours. This job description reflects the present requirements of the post; as duties and responsibilities change/develop, the job description will be reviewed and be subject to amendment in consultation with the post holder.
Head of Major Gifts | January 2015
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PERSON SPECIFICATION Essential requirements
• Considerable experience of developing high value relationships with donors - with a track-record of success in the solicitation cycle, in asking for donations, and in securing 6-7 figure gifts from individuals • Experience of devising and delivering an income generating strategy • Experience of working on a capital campaign • Excellent management skills with experience of leading, supporting and motivating a team to perform well and achieve targets • Methodical approach to identifying, stewarding and soliciting new donors • Thorough knowledge of the principles of major donor development and a good understanding of donor motivation • Sound judgement and decision making skills to enable effective donor management and internal stakeholder engagement • Motivated, confident and very well presented • Knowledge and understanding of tax effective giving in the UK and US • Excellent relationship development skills and the ability to network effectively with a wide range of people • Ability to communicate clearly and persuasively, tailoring delivery to suit the audience • Highly articulate writing skills, with the ability to originate and edit copy • Ability to demonstrate a high level of confidence and discretion when dealing with high level supporters
• Excellent organisational skills, good at prioritising and balancing multiple requirements • Ability to work to the highest standards, to be methodical and thorough with meticulous attention to detail • Ability to think laterally, see multiple relationships and identify links • Experienced fundraising database user • A team player, able to work collaboratively with the Development Department and other V&A colleagues • Ability to work calmly under pressure, flexibility to meet the demands of a variable workload and willingness to work irregular hours • Passionate advocate for the arts All employees have a duty to ensure that their work environment is kept free of hazards to themselves and others (Health and Safety at Work Act), to comply with the V&A’s Equal Opportunities Policy in their contact with other staff and with the public, and to work within Departmental guidelines on computer security, record-keeping and data protection (Data Protection Act).
Terms and Conditions Salary: £ competitive
Hours of Work: 37.5 FTE Holiday entitlement: 30 days per year plus bank holidays Other benefits: Option to take Life Assurance, Critical Illness Insurance, Season Ticket Loan, Staff Discount, Childcare Vouchers, Employee Assistance Programme Probationary Period: 6 months
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Head of Major Gifts | January 2015
Head of Major Gifts | January 2015
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HOW TO APPLY To apply for this position, please send a comprehensive CV and a covering letter. You should give the names, positions, organisations and telephone contact numbers of two referees, one of whom should be your current/ most recent employer. References will only be taken once your express permission has been granted. You are also invited to complete and return the equal opportunities monitoring information form. The information on the form will be treated as confidential, and used for statistical purposes. The form will not be treated as part of your application. We would also be grateful if you could let us know if you will require any special provision as a result of any disability should you be called for interview.
Recruitment Process
Should you decide to make a formal application, you will receive feedback within five working days of the closing date. The successful appointment is subject to satisfactory written references.
Queries
If you have any queries on any aspect of the appointment process, need additional information or wish to have an informal discussion, please contact Linda Griffiths or Stella Pedersen on 0207 691 1920 or via email at linda.griffiths@prospect-us.co.uk or stella.pedersen@prospect-us.co.uk
Finally please ensure that you have included mobile, work and home telephone numbers, as well as any dates when you will not be available or might have difficulty with the indicative timetable. Applications should be made via the Prospectus website at: www.prospectus.co.uk/executive/job/ HQ00154104 Applications can also be posted to: Sarah Hill Prospectus, 20-22 Stukeley Street, London, WC2B 5LR Deadline for Applications: 9am Friday 13th February
David Bowie is ŠVictoria and Albert Museum, London
Head of Major Gifts | January 2015
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